Hi,
My brother has a Galaxy Note 3 (the LTE version. N9005) which has been brilliant up until just now, where it can't charge nor connect to a PC.
He's tried using both the microUSB 3.0 cable that came with it - both connecting to a computer and to charge - as well as a microUSB 2.0 cable to charge... Neither has worked.
He's on stock, no rooting whatsoever (not that kind of person).
Is this a hardware problem or is there anything that could solve this before we send it off to warranty?
Any answers are greatly appreciated...
UPDATE: Its suddenly charging again... But we'll see what happens... In the meantime, can anyone offer an explanation?
Sent from my GT-P7510 using Tapatalk HD
I have the same problem with the phone not being recognised by the computer or charger. Strange thing is that the computer recognises the phone in download mode via odin (an kies for a while). And it has been charging while in download mode connected to kies or odin.
I initially thought it was a bad third party rom i had downloaded and tried to change to another rom. It was back to charging for a bit and then after a day stopped again. Tried to reset to factory rom and bricked the phone in the process (as stupidly checked reactivation lock and clicked a wrong button when titanium backup asked if I wanted to restore the previous id - spent 2 days to unbrick it.....
But now I'm back to the phone not being able to charge or being recognised by the computer. Even the OTG cable isn't recognised. HELP pleaseeee someone. First issue with a Galaxy since the S3/S4/Note1/Note2.
Any thoughts as to what the issue could be? Someone mentioned that it could be a setting in phoneutils menu (if USB set to modem it wont recognise - has to be set to PDA). But the *#7284# command doesnt seem to work on the Note 3. Does anyone know how to invoke the phone utility menu?
I might have to take it back to Samsung - only that I have rooted it and knox shows it!!
Update :
I sent the device into the service centre this morning and explained the problem. The guy at the counter didn't bat an eye while telling me its likely a usb port problem and that he would try to check it and get it turned around within a day. When I asked him if others had similar problems, his response seemed to indicate that it wasn't an uncommon problem. They even had plenty of spares for the port.
I got a text within 2 hours telling me that the unit was fixed. They didn't give me any hassle about the unit being rooted but I guess with a hardware issue, it shouldn't have mattered anyway.
So far so good with the unit. Just thought I'd update you guys.
arul said:
Update :
I sent the device into the service centre this morning and explained the problem. The guy at the counter didn't bat an eye while telling me its likely a usb port problem and that he would try to check it and get it turned around within a day. When I asked him if others had similar problems, his response seemed to indicate that it wasn't an uncommon problem. They even had plenty of spares for the port.
I got a text within 2 hours telling me that the unit was fixed. They didn't give me any hassle about the unit being rooted but I guess with a hardware issue, it shouldn't have mattered anyway.
So far so good with the unit. Just thought I'd update you guys.
Click to expand...
Click to collapse
Sorry to revive an old thread, but is it just a hardware problem then?
The phone suddenly started charging again shortly after your reply, so we didn't have this problem for months.
The phone got repaired after quite a bad incident, and now its not charging or connecting to a PC again.
There's a Samsung service centre down the road from where I am so we're planing on going tomorrow. Just wanted to see whether it was hardware or software related...
Sent from my GT-I9300 using Tapatalk
This maybe aswell related to cache, you could go into the st9ock recovery and wipe cache (no need to factory reset) Ive used this method to solve connecting issues with note 3 to computers.
dogmatism said:
This maybe aswell related to cache, you could go into the st9ock recovery and wipe cache (no need to factory reset) Ive used this method to solve connecting issues with note 3 to computers.
Click to expand...
Click to collapse
And that causes no side effects whatsoever?
It also doesn't charge via AC, so could jt fix it as well..?
Sent from my GT-I9300 using Tapatalk
Clearing cache does not create any problem/ harm. The ones ive tested had connecting issues data/debug ... but showed charging... but no harm in trying your luck eh?
dogmatism said:
Clearing cache does not create any problem/ harm. The ones ive tested had connecting issues data/debug ... but showed charging... but no harm in trying your luck eh?
Click to expand...
Click to collapse
Hoping it'll work indeed... since we're overseas we can't exactly claim warranty either, though I'm not sure it'd even pass for warranty anyway
Sent from my GT-I9300 using Tapatalk
Fixed it, we just took it down to the service centre the guys there replaced the USB port for free (after a bit of complaining on our part, we had already paid quite a bit to repair the thing after a freak accident)
@dogmatism, thank you for your help anyway!
Sent from my GT-I9300 using Tapatalk
good foe you...
you never mentioned abt a physical damage/accident.
dogmatism said:
good foe you...
you never mentioned abt a physical damage/accident.
Click to expand...
Click to collapse
This problem happened before the freak accident, but it just fixed itself somehow, so wasn't much of an issue until now.
Sent from my GT-I9300 using Tapatalk
Related
Only had mine 3 weeks and its broken already. I have been using a desktop charger and have not been forcing it in at all, not once, I have always been very gentle inserting it it, anyway it no longer charges, it looks like the connectors have pushed themselves back so they are not flush anymore and thus no longer connecting to charge or sync.
Not happy about this at all, I had my desktop charger for my HD2 for 18 months with no problems at all, this suggest a very weak connector.
!!! BE CAREFUL !!!
Going to call in at Phones4you and see if they will swap it, I don't hold out much hope though.
Wow bad luck man, but really you don't need the F word to express your frustration.
stoolzo said:
Only had mine 3 weeks and its broken already. I have been using a desktop charger and have not been forcing it in at all, not once, I have always been very gentle inserting it it, anyway it no longer charges, it looks like the connectors have pushed themselves back so they are not flush anymore and thus no longer connecting to charge or sync.
Not happy about this at all, I had my desktop charger for my HD2 for 18 months with no problems at all, this suggest a very weak connector.
!!! BE CAREFUL !!!
Going to call in at Phones4you and see if they will swap it, I don't hold out much hope though.
Click to expand...
Click to collapse
was it an official desktop charger or 3rd party?
DO a factory reset using code *2767*3855#
(please not this will wipe everything including built in memory, so do backup before you proceed. Backup possible by moving content of internal memory to SD card by copy paste in file manager)
I had a problem when my phone stopped charging after I upgraded firmware, It would also launch Connected to computer screen when it wasnt . Thought its dead.
Did factory reset using this code and its working flawlessly ever since. Seems to be some kind of bug which happens out of nowhere as 2 people I know have experienced this after upgrading to KE2.
stoney73 said:
was it an official desktop charger or 3rd party?
Click to expand...
Click to collapse
I was going to ask exactly the same thing...
I think the OP means that the micro usb receptacle has come away from the board and has been pushed back into the body of the phone. I hope this is not going to turn out to be a common problem as it's something that seemed plague to the Nokia N900 and it took ages for Nokia to acknowledge a design/production fault.
great advice, now it wont boot at all, just goes round in circles....
F**cked.....
anyone got any ideas?
Hi, the charger isnt really the issue, i haven't had any problems inserting the phone into the charger, ie no resistance which suggests to me it was week or loose and has gradually pushed it self back over the last 2 weeks since I have had the charger. If thats the case it would have done this with any charger or cable.
Just spoke to phones4you, they are going to exchange it for me, they didnt even grumble after I told them what happened which I thought was odd, heading off now to pick it up.
Will be interesting to see if your wifi is any better on the new phone stoolzo. Maybe you could let us know. Thanks.
good old phones4you
got it already, yes I really have. Phones4you are just round the corner in PC world. Will check my wifi tonight and report back on the other thread.
Please change the thread title. All type of people view xda.
Sent from my GT-I9100 using XDA App
remove and reinsert battery
i had this issue when running custom kernels. somehow doesnt happen with stock.
issue happens like this:
u go to bed while charging
u wake up and the phoneis off or very hot with battery and temperature warning
u reboot and it doesnt reboot, doesn't boot, just goes in circle battery display/reboot cause it doesnt seem to charge neither have enough power to boot.
removing battery + cable then putting both back = it boots again and charge normally
stoolzo said:
Hi, the charger isnt really the issue, i haven't had any problems inserting the phone into the charger, ie no resistance which suggests to me it was week or loose and has gradually pushed it self back over the last 2 weeks since I have had the charger. If thats the case it would have done this with any charger or cable.
Just spoke to phones4you, they are going to exchange it for me, they didnt even grumble after I told them what happened which I thought was odd, heading off now to pick it up.
Click to expand...
Click to collapse
************************************************************
Yeah, did all the usual things, I have bricked phones before and always managed to turn them around but we have no CMR to flash anything from ROOT/SD so when it wouldn't boot after a factory reset I knew I was in trouble
The MHL port being loose was the tell tale sign of a fault as I hadn't misused it at all. When I compared it to my new phone I got today it was defo a little further back, just enough to prevent it connecting.
Good old phones4you, fault report to phone exchange in under an hour, impressive.
Just in case the charger had anything to do with this I am going to get rid, dont think it did but I don't want to risk it.
its this one:
http://www.mobilefun.co.uk/desk-dock-for-samsung-galaxy-s2-i9100-p29488.htm
After months of no problems yesterday I plugged my phone in for its nightly charge and noticed that it did not trigger the usual USB mount prompt.
I assumed it was Windows, but I have a bunch of machines and operating systems so I checked and they all has the same result. I switched out cords and did a complete power reset (taking battery out) no change.. The Phone charges through the USB but the computers say "unrecognized usb device" and cannot mount the phone as a drive and the phone does not offer the option as it used to???
I don't recall getting any sort of update that might have related to this?
This is the original T-mobile version
This happens to me all the time. However a restart of my phone and computer solves the issue.
DarkAgent said:
This happens to me all the time. However a restart of my phone and computer solves the issue.
Click to expand...
Click to collapse
Neither of those things worked for me. There's gotta be something else to it.
jrocka01 said:
Neither of those things worked for me. There's gotta be something else to it.
Click to expand...
Click to collapse
Go over changes you made to your phone recently.
only flashing another ROM worked for me... try reflash ur ROM, and wipe stuff if it doesnt work
DarkAgent said:
Go over changes you made to your phone recently.
Click to expand...
Click to collapse
This all started when I manually installed 2.3.4. Everything else works fine. I'm not the only one with this problem.
roshga said:
only flashing another ROM worked for me... try reflash ur ROM, and wipe stuff if it doesnt work
Click to expand...
Click to collapse
How do you do that without USB connectivity?
It is very frustrating, maybe a hardware fail? I see just enough post relating to the issue that makes me know it is real but not sure how to resolve,, Do we have to go to Best Buy? or is there a direct Samsung route?
This too happens to me. Whenever I plug it into my laptop on the top USB slot, it doesn't recognize it. If I plug it in on the bottom USB slot, it does. Not sure why. This, however, is only the case if I'm using a different USB cable than the one that came with the phone itself. Once again, not sure why.
Perhaps you are using an alternative USB? Or plugging in on the top? Not sure how I can help you more than that, sorry. Hope you find a fix!
Sent from my Nexus S using XDA App
Have you tried a different USB cable?
Sent from my Nexus S using Tapatalk
unforgiven512 said:
Have you tried a different USB cable?
Sent from my Nexus S using Tapatalk
Click to expand...
Click to collapse
Using official OEM cable that came with the phone. And, again, USB worked fine until I manually installed 2.3.4.
Well It is off to Samsung for repair
After time on phone with them and a factory reset belief is that the usb connector is defective. BTW Best Buy just hands off to Samsung 1-800 #
So Back to a barely functional G-1 for a while, glad I could find it!
DarkAgent said:
This happens to me all the time. However a restart of my phone and computer solves the issue.
Click to expand...
Click to collapse
Recently started happening to me, needed to transfer some files off, had to resort to dropbox etc.. rebooted phone+computer ,still not working.
Came good a few days later using same equipment, same cable,
Mysteriously fixed itself ?
Hello peeps first post and not a great one, my 3 week old galaxy note has decided to go crazy on my it says that my phone is charging but its not connected to any power supply, but when i turn the phone off and on again its fixed but wont charge!! Ive tried factory restoring it but to no use, ive tried connecting it to the pc but but th pc doesnt recognise it but to get it fixes via orange i need to un root it but cant do that as the pc doesnt pick the phone up AAARRRRHHHGG
Any help would be fantastic
Have you flashed custom Rom?
Sent from my GT-N7000 using xda premium
indie said:
Have you flashed custom Rom?
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
No, no flashed rom just stock
You need to do full wipe battery!! Bit to do this you need CWM!
HDmadman said:
it says that my phone is charging but its not connected to any power supply,
Click to expand...
Click to collapse
Hi HDmadman. I am also new to the Gnote, bought mine 2 weeks ago. It seems to be a German version, as the original ROM came with some German applications.
After 3 days of use, my GNote started going crazy with sort of similar behavior as yours (charging without charging) and others that were even worst, like turning on by itself, opening applications by itself, etc.
It was on KKA rom and decided to go to stock KL7 to try to fix the problem, after the factory reset did not worked (as with you). After this ROM update, which I made almost 1 week ago, the phone is behaving well, with no "ghosts". (however I am still scared about what I saw on it that time and am still checking it very closely every time trying to find some strange behaviour like those).
What ROM version are u using ? Possibly a ROM update can help you as it seems to worked for me.
Cheers
Cabtouch
Charging without plugged also happened to me.. i was partying outside(new year) and there was a lot of fog an humidity. it was constantly vibrating (mute) saying it was charging/off charging loop, and when i touched the screen it would start vibrating non stop. scared the hell out of me!! that night taking the battery of for a couple minutes fixed it. The next day plugging in the usb cable on the pc it would charge but windows wasn't detecting the mobile (no usb sound when connecting original samsung cable). i cleaned the connectors of the phone with a dry toothbrush and imediattly got fixed. Has never happened to me again. But got me pretty scared though.. hoping it won't happen again!
Well,
My Lepro 3 has a very very strange problem :
Everything started Monday : it was at 20% and he just switched off, and then did 0 sign of life for like 4 hours (it was charging, but no led, etc..). After those 4 hours, the red light started blinking but still. And after 1 hour, I was able to boot (he had 10%). I decided to reset the rom, however, there was no way to get the phone recognized by my computer. I then decided to go to sleep and to charge to 100% the phone. Of course, nothing changed. And i even realized something worst : it takes like 5-6 hours to get to 100%, and it was 1h30 before.
FURTHERMORE : my lepro 3 isnt recognized on any PC, and neither in fastboot mod.
PLUS :
- when switched off, he won't power ON if i plug him to usb/sector.
- when powered on, he will vibrate TWICE when plugged to usb/sector : charging for 1 sec, then not charging for one sec, and then charging (like if he was trying to fast-charge, fails, and then switched to low-speed-charging
- when switched off, i sometimes need to press power for 10sec+ to get him booting
- I tried different cables
- tried usb debugging on/off
I don't know what i can try.. the only way seems to reset it with adb-wireless by pushing him a new rom but well..
I think it is a problem with my USB-C port (lepro 3 side) and i guess it is not using fast charging anymore
However, my headphones (usb-c) still work
Thanks in advance...
PS : I forgot to mention that i am running with Cydras Google-like rom 0.20S
I would switch to see makes a difference I have used that ROM without issue
Sent from my LEX720 using xda premium
mchlbenner said:
I would switch to see makes a difference I have used that ROM without issue
Click to expand...
Click to collapse
Well I don't really know how to change the rom with no USB access.. Dunno if adb wireless is safe
Moreover, since the phone doesn't power up when off and plugged.. I guess the rom has nothing linked with this.. But maybe i'm wrong ! Could it be the kernel ?
Elerir9 said:
Well I don't really know how to change the rom with no USB access.. Dunno if adb wireless is safe
Moreover, since the phone doesn't power up when off and plugged.. I guess the rom has nothing linked with this.. But maybe i'm wrong ! Could it be the kernel ?
Click to expand...
Click to collapse
Have you installed USB drivers or have already did USB work before?
Sent from my LEX720 using xda premium
mchlbenner said:
Have you installed USB drivers or have already did USB work before?
Sent from my LEX720 using xda premium
Click to expand...
Click to collapse
Usb was working before
I just realized that when the phone is off :
if :
i plug it : nothing happen
i try to power it on : it vibrates one but doesnt boot
I need to unplug it and then to power it on
EDIT : I just managed to install twrp with flashify, but i would like to know if it will be useful to install a new rom or if it won't change anything....
Elerir9 said:
Usb was working before
I just realized that when the phone is off :
if :
i plug it : nothing happen
i try to power it on : it vibrates one but doesnt boot
I need to unplug it and then to power it on
EDIT : I just managed to install twrp with flashify, but i would like to know if it will be useful to install a new rom or if it won't change anything....
Click to expand...
Click to collapse
Do you have debugging click if so unclick it and if it works then.
Sent from my LEX720 using xda premium
mchlbenner said:
Do you have debugging click if so unclick it and if it works then.
Sent from my LEX720 using xda premium
Click to expand...
Click to collapse
I've already tried and nothing changed
EDIT : well i changed the rom.. and i still have the same problem (+ i had big issues insalling AICP 8.0 ... something was wrong with Error 7. I had to change the updater-script, that was scarry but i was kinda sure of what i was doing so.. i did it and the rom booted well)
Elerir9 said:
I've already tried and nothing changed
EDIT : well i changed the rom.. and i still have the same problem (+ i had big issues insalling AICP 8.0 ... something was wrong with Error 7. I had to change the updater-script, that was scarry but i was kinda sure of what i was doing so.. i did it and the rom booted well)
Click to expand...
Click to collapse
If could your USB cord but I would flash a different rom a see if problem persist.
Sent from my LEX720 using xda premium
mchlbenner said:
If could your USB cord but I would flash a different rom a see if problem persist.
Sent from my LEX720 using xda premium
Click to expand...
Click to collapse
Please read what I've already tried
You recommended a new rom : i said i already tried
You asked for debugging mod : i said i already tried
You asked for a different cable : i said i already tried
But still thanks for your help
EDIT : With the new rom (AICP 7.1.2) it's even worst : doesn't even charge when android booted, the only way to make it charging it to boot in recovery mod and to plug it
Elerir9 said:
Please read what I've already tried
You recommended a new rom : i said i already tried
You asked for debugging mod : i said i already tried
You asked for a different cable : i said i already tried
But still thanks for your help
Click to expand...
Click to collapse
Did you try different port or different computer if not this it is hardware issue.
Sent from my LEX720 using xda premium
mchlbenner said:
Did you try different port or different computer if not this it is hardware issue.
Sent from my LEX720 using xda premium
Click to expand...
Click to collapse
Yeah I tried..
It sounds like your usb card is fried.
I had this exact issue 2 months ago, I was lucky that the vendor exchanged it for a brand new phone.
It was probably fried by your usb cable. See if you can exchange the phone under warranty. Ask the vendor that you purchased it from, to honor the warranty, since contacting Leeco is difficult. Worst case, you will need to replace the USB card, its about $10.
VYeah, i guess it's the USB card... But there are two problems :
- its pretty Hard to disassemble a lepro 3
- i think that the original pro3 USB card comes with the vibrer, the speaker, and the microphone, and i didnt find any USB card with all of this on aliexpress...
He is no longer under warranty (15months vs 12)
Edit : another strange effect is that on cydras's ROM, the phone actually charges when powered on (but slow). On AICP 7.1.2, it juste says "plugged, not charging" when powered on
Elerir9 said:
VYeah, i guess it's the USB card... But there are two problems :
- its pretty Hard to disassemble a lepro 3
- i think that the original pro3 USB card comes with the vibrer, the speaker, and the microphone, and i didnt find any USB card with all of this on aliexpress...
He is no longer under warranty (15months vs 12)
Edit : another strange effect is that on cydras's ROM, the phone actually charges when powered on (but slow). On AICP 7.1.2, it juste says "plugged, not charging" when powered on
Click to expand...
Click to collapse
How long did you have it?
Sent from my LEX727 using xda premium
15 months
Elerir9 said:
15 months
Click to expand...
Click to collapse
If you bought new I through they a one warranty.
But no support by leeco.
I personal would not recommend any to buy from this crappy company.
Sent from my LEX727 using xda premium
I have exactly the same problem, you decribed it to the letter.
Did you ever found a way to fix it?
Or did you buy another usb card?
If so which one?
If any one has any information related to thsi case i really could use your help..
daatyson said:
I have exactly the same problem, you decribed it to the letter.
Did you ever found a way to fix it?
Or did you buy another usb card?
If so which one?
If any one has any information related to thsi case i really could use your help..
Click to expand...
Click to collapse
You are either bricked or its your battery, if bricked and the computer doesn't recognise the phone it still might recognise the port
Follow steps here to find out how: https://forum.xda-developers.com/le-pro3/how-to/unbrick-leeco-phones-leeco-variants-t3847220
tsongming said:
You are either bricked or its your battery, if bricked and the computer doesn't recognise the phone it still might recognise the port
Follow steps here to find out how: https://forum.xda-developers.com/le-pro3/how-to/unbrick-leeco-phones-leeco-variants-t3847220
Click to expand...
Click to collapse
Hey tsongming i have read quite a lot of posts from you in the last few days before commenting, i already tried before hand everything you said to get my phone detected by my computer and it still dosent get detected:
- tried multiple computers
- multiple cables
- and just in case, different driver versions.
Tried it all except the EDL Amazon cable you recommended in another one of your posts.
I have read that if i can't get it detected then theres nothing i can do.. which would suck.
ATM i have google pixel, beforehand i had AICP which worked really horrible on battery issues and would sometimes crash it. I have been using stock cable for 2 years which as i've read it the past few days is a terrible a ideia, and stock charger but as you say and qualcomm, i also believe its ok.
At this time i believe the problem might be a burned USB Card or the Battery itself bugging out(?) but since it charges when turned off (e.g: charged for 8 hours in supercharge to 84% =S), im clueless.
Since you said that you had the same issue on one of your Leeco, anything else you can recommend for me to try?
P.S: its worth noticing, i can Fastboot, Recovery to TWRP and turn it on, if indeed bricked i would call it a soft brick i guess..
daatyson said:
Hey tsongming i have read quite a lot of posts from you in the last few days before commenting, i already tried before hand everything you said to get my phone detected by my computer and it still dosent get detected:
- tried multiple computers
- multiple cables
- and just in case, different driver versions.
Tried it all except the EDL Amazon cable you recommended in another one of your posts.
I have read that if i can't get it detected then theres nothing i can do.. which would suck.
ATM i have google pixel, beforehand i had AICP which worked really horrible on battery issues and would sometimes crash it. I have been using stock cable for 2 years which as i've read it the past few days is a terrible a ideia, and stock charger but as you say and qualcomm, i also believe its ok.
At this time i believe the problem might be a burned USB Card or the Battery itself bugging out(?) but since it charges when turned off (e.g: charged for 8 hours in supercharge to 84% =S), im clueless.
Since you said that you had the same issue on one of your Leeco, anything else you can recommend for me to try?
P.S: its worth noticing, i can Fastboot, Recovery to TWRP and turn it on, if indeed bricked i would call it a soft brick i guess..
Click to expand...
Click to collapse
If you can boot to Fastboot and Recovery, Then its not bricked. Your software is probably corrupted from a power spike or short. Its possible that your issue is just the USB card, which you can find for under $10, on Alibaba, Ebay and even Amazon.
Note that when you remove the screen do not use a Hairdryer to heat up the glue, there is way too much glue! You will need to briefly use a heat gun , and the screen will slide off with ease, the display and battery connectors are the lego type.. There are demonstration videos on Youtube.
Since you are removing the screen, you might as well replace the battery while your at it ( It should not cost more than $12)
If you want to buy a Backup LCD they are about $18 to $25 . ( definitely, recommend since there is a good chance of breaking the LCD, that you currently have)
If you order the screen, remove your LCD screen first to make sure that you order the correct one. They come with either black or yellow Flex cables ( not sure why) But if you have yellow obviously order yellow.
Make sure that the USB card is all inclusive and includes the chips, you are better off to spend a few dollars more for the better quality board. Sometimes the cheap ones come with missing chips for quick charge and CDLA ( Read the reviews)
Good Luck.
If you don't feel comfortable doing this, you can find Leeco Repair with a Google Search, or you can use TaoBao to get a "guaranteed fix", for really cheap. ( Even if its the motherboard ) They replace components and resolder) I doubt its the motherboard, but it's possible. In my case, I fried the motherboard and the phone still came on , but would not boot to system, also the screen was very pixelated.
Been facing this issue for over a month now, tried every solution available on the internet, drying, cleaning the port, alcohol, clearing cache, etc etc etc
Even after i recieved the update to android 10 it didn't fix the issue...
I asked samsung they told me backup the device and leave it, and they will try changing the charger port and format it and see if it works (yes they are guessing), and since my warranty had expired i will be paying for it of course..
Glad i have a wireless charger for now ...
But had anyone faced the same issue ? And what have you done to fix it?
Should i try hard resetting the device?View attachment 4981413
Sent from my SM-G975F using Tapatalk
Don't worry !
1. Turn off your phone
2. Plug the charger
3. Turn on the phone with charger connected
?
Tried that already didn't work
Sent from my SM-G975F using Tapatalk
Had this error on my S7, S8 (Both Exynos if it matters). Ended up selling both because of same issue. Now I fear same for My S10+ Exynos.
S7 one plainly refused to work no matter what I did.
S8 one however used to work fine If I placed it on charge during safe (boot) mode. Have you tried doing same for S10+?
Tried that also, didn't work
Sent from my SM-G975F using Tapatalk
I had the same error. It won't let you charge or do anything else with cable. Like you I tried all the solutions mentioned in the internet. None of them will work. This is a software bug that is delivered to my by Feb Update. There are ways you can charge the phone via USB Cable if you turn off the phone and and plug in the cable while holding power and volume down key. My problem was bit strange as well even in Download mode, My PC/ Mac would not detect the phone. Even when the phone was working in normal mode PC would not detect it. I has to uninstall the third party apps which solve the PC problem.
I did go through Samsung online chat help. All they do is tell you the same thing that you can on the internet and what you have already done.
If you can install the Stock Rom version that was released recently that has solved my problem. For carrier specific updates I believe you have to wait a bit longer.
Here is my forum post for which I sought help for.
Has any one actually verified that there port is clean. Type C ports are tendant to collect pocket lint and debris then get pack in daily. This debris will actually retain moisture.
The bottoms of the ports should be silver metal. If you can't see metal plating it's dirty. I would try cleaning my ports with say a fine sewing needle and check that as well.
Try this hopefully it works.
To clear the warning
Go to settings
Go to apps
Click the three dots in the top right
Click show system apps
Scroll down to USB settings app
Once open click on storage
Click both clear storage, and clear cache
Restart your phone
Moisture warning should be gone.
I literally tried everything on google, youtube, this thread, xda
Nothing worked until i got the update 2 days ago
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Nothing helps for me, I have moisture error 4 months all the time. I tried everytyhing:, vol down power and cable combination, clear usb settings, system android etc, I opened the phone, tried to drying usb port and all motherboard with dryer, nothing helps, also i changed firmware by odin, still no results.
If this error does not go away after cleaning the port, then you need to have the port replaced. No other way around it.
https://www.youtube.com/watch?v=_2Y7srFhfCI
I'm having this "Moisture detected" problem with my S10e for about a month. Tried every solution I found on the web and nothing worked.
What worked for me: Connecting the phone to a USB-C PD charger (or USB-C on PC) this didn't make the annoying alarm to sound but also won't charge, reset the phone while USB-C charger connected, "moisture detection error" disappeared. Connect USB-A charger and it will charge.
I don't know why now it charges only via USB-A. Probably because USB-C uses another charging algorithm.
majed19 said:
Tried that also, didn't work
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Hi bro , i have faced same issue , i tried all the things which havent found ajy solution . u can use wireless charger for temporary. In India - hyderabad i went to service center which they informed me that u need to pay 16000 INR with tax , so i refused . he said to visit another service they might help u. so i went another service center which really helped i paid 500 INR rupees they havent change my charging port in my phone. Issue resolved.
These is known issue even samsung know that , this is the issue with charging port , doesnt have any related to software