After months of no problems yesterday I plugged my phone in for its nightly charge and noticed that it did not trigger the usual USB mount prompt.
I assumed it was Windows, but I have a bunch of machines and operating systems so I checked and they all has the same result. I switched out cords and did a complete power reset (taking battery out) no change.. The Phone charges through the USB but the computers say "unrecognized usb device" and cannot mount the phone as a drive and the phone does not offer the option as it used to???
I don't recall getting any sort of update that might have related to this?
This is the original T-mobile version
This happens to me all the time. However a restart of my phone and computer solves the issue.
DarkAgent said:
This happens to me all the time. However a restart of my phone and computer solves the issue.
Click to expand...
Click to collapse
Neither of those things worked for me. There's gotta be something else to it.
jrocka01 said:
Neither of those things worked for me. There's gotta be something else to it.
Click to expand...
Click to collapse
Go over changes you made to your phone recently.
only flashing another ROM worked for me... try reflash ur ROM, and wipe stuff if it doesnt work
DarkAgent said:
Go over changes you made to your phone recently.
Click to expand...
Click to collapse
This all started when I manually installed 2.3.4. Everything else works fine. I'm not the only one with this problem.
roshga said:
only flashing another ROM worked for me... try reflash ur ROM, and wipe stuff if it doesnt work
Click to expand...
Click to collapse
How do you do that without USB connectivity?
It is very frustrating, maybe a hardware fail? I see just enough post relating to the issue that makes me know it is real but not sure how to resolve,, Do we have to go to Best Buy? or is there a direct Samsung route?
This too happens to me. Whenever I plug it into my laptop on the top USB slot, it doesn't recognize it. If I plug it in on the bottom USB slot, it does. Not sure why. This, however, is only the case if I'm using a different USB cable than the one that came with the phone itself. Once again, not sure why.
Perhaps you are using an alternative USB? Or plugging in on the top? Not sure how I can help you more than that, sorry. Hope you find a fix!
Sent from my Nexus S using XDA App
Have you tried a different USB cable?
Sent from my Nexus S using Tapatalk
unforgiven512 said:
Have you tried a different USB cable?
Sent from my Nexus S using Tapatalk
Click to expand...
Click to collapse
Using official OEM cable that came with the phone. And, again, USB worked fine until I manually installed 2.3.4.
Well It is off to Samsung for repair
After time on phone with them and a factory reset belief is that the usb connector is defective. BTW Best Buy just hands off to Samsung 1-800 #
So Back to a barely functional G-1 for a while, glad I could find it!
DarkAgent said:
This happens to me all the time. However a restart of my phone and computer solves the issue.
Click to expand...
Click to collapse
Recently started happening to me, needed to transfer some files off, had to resort to dropbox etc.. rebooted phone+computer ,still not working.
Came good a few days later using same equipment, same cable,
Mysteriously fixed itself ?
Related
So when I plug in my phone to the computer it won't connect, it just charges. Last time this happened I had to format myy sd card but I can't afford to do that now. This really is annoying and its making me dislike the phone more and more. Any help anyone? Thanks.
I guess first things first, you try a diffrent cable, diffrent port?
Sent from my SPH-D700 using XDA App
austin420 said:
I guess first things first, you try a diffrent cable, diffrent port?
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
This does sound like a charge-only cable is being used.
No the cable worked well on my evo and it worked on my epic after i rooted it. Yesterday i installed the syndicate rom, then i switched back to epic experience, which was updated so installed the update. And now it doesn't want to connect to the computer. I had this problem when i first got the epic, i just formatted the SD card and that fixed it.
I've always had this problem. What I did is just unplug the cord from the phone and computer as well. Then plug the usb into a different port and then plug it into the phone and hit mount. If that doesn't work, id suggest rebooting the phone and trying again.
Sent through the Matrix
Having this exact problem right now.. I thought it was cause I was using 64 bit on my PC.. so I went to the office to try a 32 bit there.. I also wiped the phone, cleared the memory, rebooted the phone, tried different drivers, etc etc.. Nothing worked.
Then I realized that if I held the cable into the phone a certain way, it worked for a quick min.. so I realized the USB port was busted..
I went to the sprint store and they confirmed the USB port is bad.. so now I need to wait for a refurbed phone.. Which I am pissed about as I just bought this $500 phone 60 days ago, and now I have to get a refurb cause I didnt know my USB was messed up till now. Spent 3 hours on the phone with Sprint and 2 hours in the store, but since I am passed the 30 days, I am screwed and can only get a used phone back instead of a new one.
HEY
i had the same problem i had samsung check my computer remotely from were they located an they see my phone was defected an the guy say i need to turn it in to them so now im waiting on it they about to reflash it with a new software an rom an fix gps an wifi issues for me for free your phone have to have warranty go to the samsung website an check its all free shipping and handling an free service
I'm having a problem getting the RUU from the Wiki to work. It runs for a bit, then when the phone restarts and comes up on the black "HTC" screen, it says it's lost USB connection and I have to restart. The phone doesn't do anything and I've got to pull the battery to start over.
USB debugging is on, so that's not the problem....
any help would be appreciated.
Make sure your using an HTC usb cable, or at least a really good quality one. I was having a few problems awhile back. Turned out to be the generic (cheap) usb cable I was using.
Try this~> http://forum.xda-developers.com/showthread.php?t=971550
It works! I've done it a couple of times,saves you time just follow directions!!
kbrn said:
Try this~> http://forum.xda-developers.com/showthread.php?t=971550
It works! I've done it a couple of times,saves you time just follow directions!!
Click to expand...
Click to collapse
By far the easiest way to go back to stock. Won't work unless your SD card is formatted to fat32.
tatonka_hero said:
I'm having a problem getting the RUU from the Wiki to work. It runs for a bit, then when the phone restarts and comes up on the black "HTC" screen, it says it's lost USB connection and I have to restart. The phone doesn't do anything and I've got to pull the battery to start over.
USB debugging is on, so that's not the problem....
any help would be appreciated.
Click to expand...
Click to collapse
Not sure if you got it working yet, but you might also want to try running the RUU in fastboot USB
Sent from my PG06100 using XDA App
kbrn said:
Try this~> http://forum.xda-developers.com/showthread.php?t=971550
It works! I've done it a couple of times,saves you time just follow directions!!
Click to expand...
Click to collapse
I tried that, didn't work, kept popping up an error while it tried to flash. Might have been a corrupt download.
prboy1969 said:
Make sure your using an HTC usb cable, or at least a really good quality one. I was having a few problems awhile back. Turned out to be the generic (cheap) usb cable I was using.
Click to expand...
Click to collapse
That wasn't it, considering I'm still using the cable that came with the phone. It's something to do with my computer at work, because the RUU worked great on my laptop at home.
So thanks for the suggestions, now I'm back to factory and can start over again
Last week when I plugged my USB cable into my phone, it acted normal. The screen where it asks me if I want to connect USB came up, and I said yes. Everything was normal. It was baller.
Today, that doesn't happen. The screen doesn't come up and all the USB cable does is charge my phone, much like the wall plug does.
I've tried to install USB drivers, but they always require me to find "Android" in Device Manager, and it's never in there. The USB cable is doing nothing but charging my phone.
I managed to add a few mp3s over wifi, just to make sure that was actually working.
The phone is not rooted, (I was actually just going to try to do that) and everything is stock aside from a few apps.
I would really like some insight on this, please.
Do I need to get the phone replaced? Am I doing something wrong?
OK, I new to this, but thought I'd comment. If USB debugging is turned on, my seems to do that.
Settings -> Applications -> Developement -> USB Debugging
Beowins said:
I would really like some insight on this, please.
Do I need to get the phone replaced? Am I doing something wrong?
Click to expand...
Click to collapse
Did you change your kernel recently?
Sent from my Nexus S using XDA Premium App
sagech said:
Did you change your kernel recently?
Sent from my Nexus S using XDA Premium App
Click to expand...
Click to collapse
I've done nothing to the phone. Only installed a few random apps.
sorry to hi-jack your thread!
mine does exactly the same, but all i've done is manually update to 2.3.4 and my usb hasn't worked since, like you i've tried installing the drivers and that's done nothing and its also in usb debugging.
i don't know what to do or how to get it to work again, all my searching on here and via Google don't bring up much
Beowins said:
Last week when I plugged my USB cable into my phone, it acted normal. The screen where it asks me if I want to connect USB came up, and I said yes. Everything was normal. It was baller.
Today, that doesn't happen. The screen doesn't come up and all the USB cable does is charge my phone, much like the wall plug does.
I've tried to install USB drivers, but they always require me to find "Android" in Device Manager, and it's never in there. The USB cable is doing nothing but charging my phone.
I managed to add a few mp3s over wifi, just to make sure that was actually working.
The phone is not rooted, (I was actually just going to try to do that) and everything is stock aside from a few apps.
Click to expand...
Click to collapse
Put your phone into bootloader mode and try whether it detect or not?
And also, see if there is two line of words written
USB init start
USB init end ;-)
Sent from my Google Nexus S using XDA Premium App
Try another usb cord, and especially if you're using the samsung cord.
I had the same issue but when I switched to my Htc cord and my blacbkberry cord, everything worked as it should.
Sent from my Nexus S 4G using Tapatalk
plmiller0905 said:
Try another usb cord, and especially if you're using the samsung cord.
I had the same issue but when I switched to my Htc cord and my blacbkberry cord, everything worked as it should.
Click to expand...
Click to collapse
ive just tried my works blackberry usb cable and it works fine now! very odd! thanks for your help
onslack said:
sorry to hi-jack your thread!
mine does exactly the same, but all i've done is manually update to 2.3.4 and my usb hasn't worked since, like you i've tried installing the drivers and that's done nothing and its also in usb debugging.
i don't know what to do or how to get it to work again, all my searching on here and via Google don't bring up much
Click to expand...
Click to collapse
Wow, this is my post, verbatim. Any ideas or fixes?
plmiller0905 said:
Try another usb cord, and especially if you're using the samsung cord.
I had the same issue but when I switched to my Htc cord and my blacbkberry cord, everything worked as it should.
Sent from my Nexus S 4G using Tapatalk
Click to expand...
Click to collapse
Wow, you're right. My HTC cord worked. Thanks a lot.
I have had this happen on to me and have determined that a) the long cable that came with the NS4G is unreliable when used for USB connectivity with my PC. Shorter cables (even the shorter Samsung cable that came with my Epic) work consistently. I am guessing that this is a USB Bus power issue and some people will have better mileage than others using the stock cable, depending on their PC.
b) on a few occasions, it seems I've somehow borked the PC's USB controller and the PC wouldn't recongnize anything until I rebooted it.
window7 said:
Put your phone into bootloader mode and try whether it detect or not?
And also, see if there is two line of words written
USB init start
USB init end ;-)
Click to expand...
Click to collapse
I am getting the
USB control init
USB control init end
when in bootloader and when doing the i press vol up and vol down (triangle with android in it" with downloading below).
I would like to flash my phone to factory using Samsung Simple downloader for NS4G.
Background, installed Ice Cream but didn't have radio.img so used an SU to downgrade back to 2.3, did that but no mobile network. Then the phone updated to 2.3.6 and now getting that error. Any help will be appreciated.
I searched a few times on this forum and on google.com no luck. tried to adding a recovery file manually and zip it as update.zip and install from bootloader no luck. (use file explorer and dropbox to get files on to phone).
Thanks
Amar Bar
i had this issue a few months ago, turns out the usb port on the phone got defective so i could only charge it but not use the mass storage function, had to get it replaced under warranty! hope this isnt the issue with you guys
innisdb said:
i had this issue a few months ago, turns out the usb port on the phone got defective so i could only charge it but not use the mass storage function, had to get it replaced under warranty! hope this isnt the issue with you guys
Click to expand...
Click to collapse
Was your phone rooted at any point before the issue? Not sure if they would fix it under warranty for me. I will call Samsung and see.
Thanks, I tried that but no luck. Still need to tried other cords. Also.
My phone developed this problem a couple days ago. I haven't done much to troubleshoot it...figured the port must be damaged.
(Not using the Samsung cable, btw)
AardvarkAdventure said:
My phone developed this problem a couple days ago. I haven't done much to troubleshoot it...figured the port must be damaged.
(Not using the Samsung cable, btw)
Click to expand...
Click to collapse
It might be the port. I will have to get a samsung cable and try it, but i doubt it will help. Plus i can tell Samsung I tried everything. (I looked a ticket, but they said get a samsung cord, they don't trust the Palm Pre cord i am using).
I had to downgrade to the HTC Hero until i get the phone fixed.
Hi,
My brother has a Galaxy Note 3 (the LTE version. N9005) which has been brilliant up until just now, where it can't charge nor connect to a PC.
He's tried using both the microUSB 3.0 cable that came with it - both connecting to a computer and to charge - as well as a microUSB 2.0 cable to charge... Neither has worked.
He's on stock, no rooting whatsoever (not that kind of person).
Is this a hardware problem or is there anything that could solve this before we send it off to warranty?
Any answers are greatly appreciated...
UPDATE: Its suddenly charging again... But we'll see what happens... In the meantime, can anyone offer an explanation?
Sent from my GT-P7510 using Tapatalk HD
I have the same problem with the phone not being recognised by the computer or charger. Strange thing is that the computer recognises the phone in download mode via odin (an kies for a while). And it has been charging while in download mode connected to kies or odin.
I initially thought it was a bad third party rom i had downloaded and tried to change to another rom. It was back to charging for a bit and then after a day stopped again. Tried to reset to factory rom and bricked the phone in the process (as stupidly checked reactivation lock and clicked a wrong button when titanium backup asked if I wanted to restore the previous id - spent 2 days to unbrick it.....
But now I'm back to the phone not being able to charge or being recognised by the computer. Even the OTG cable isn't recognised. HELP pleaseeee someone. First issue with a Galaxy since the S3/S4/Note1/Note2.
Any thoughts as to what the issue could be? Someone mentioned that it could be a setting in phoneutils menu (if USB set to modem it wont recognise - has to be set to PDA). But the *#7284# command doesnt seem to work on the Note 3. Does anyone know how to invoke the phone utility menu?
I might have to take it back to Samsung - only that I have rooted it and knox shows it!!
Update :
I sent the device into the service centre this morning and explained the problem. The guy at the counter didn't bat an eye while telling me its likely a usb port problem and that he would try to check it and get it turned around within a day. When I asked him if others had similar problems, his response seemed to indicate that it wasn't an uncommon problem. They even had plenty of spares for the port.
I got a text within 2 hours telling me that the unit was fixed. They didn't give me any hassle about the unit being rooted but I guess with a hardware issue, it shouldn't have mattered anyway.
So far so good with the unit. Just thought I'd update you guys.
arul said:
Update :
I sent the device into the service centre this morning and explained the problem. The guy at the counter didn't bat an eye while telling me its likely a usb port problem and that he would try to check it and get it turned around within a day. When I asked him if others had similar problems, his response seemed to indicate that it wasn't an uncommon problem. They even had plenty of spares for the port.
I got a text within 2 hours telling me that the unit was fixed. They didn't give me any hassle about the unit being rooted but I guess with a hardware issue, it shouldn't have mattered anyway.
So far so good with the unit. Just thought I'd update you guys.
Click to expand...
Click to collapse
Sorry to revive an old thread, but is it just a hardware problem then?
The phone suddenly started charging again shortly after your reply, so we didn't have this problem for months.
The phone got repaired after quite a bad incident, and now its not charging or connecting to a PC again.
There's a Samsung service centre down the road from where I am so we're planing on going tomorrow. Just wanted to see whether it was hardware or software related...
Sent from my GT-I9300 using Tapatalk
This maybe aswell related to cache, you could go into the st9ock recovery and wipe cache (no need to factory reset) Ive used this method to solve connecting issues with note 3 to computers.
dogmatism said:
This maybe aswell related to cache, you could go into the st9ock recovery and wipe cache (no need to factory reset) Ive used this method to solve connecting issues with note 3 to computers.
Click to expand...
Click to collapse
And that causes no side effects whatsoever?
It also doesn't charge via AC, so could jt fix it as well..?
Sent from my GT-I9300 using Tapatalk
Clearing cache does not create any problem/ harm. The ones ive tested had connecting issues data/debug ... but showed charging... but no harm in trying your luck eh?
dogmatism said:
Clearing cache does not create any problem/ harm. The ones ive tested had connecting issues data/debug ... but showed charging... but no harm in trying your luck eh?
Click to expand...
Click to collapse
Hoping it'll work indeed... since we're overseas we can't exactly claim warranty either, though I'm not sure it'd even pass for warranty anyway
Sent from my GT-I9300 using Tapatalk
Fixed it, we just took it down to the service centre the guys there replaced the USB port for free (after a bit of complaining on our part, we had already paid quite a bit to repair the thing after a freak accident)
@dogmatism, thank you for your help anyway!
Sent from my GT-I9300 using Tapatalk
good foe you...
you never mentioned abt a physical damage/accident.
dogmatism said:
good foe you...
you never mentioned abt a physical damage/accident.
Click to expand...
Click to collapse
This problem happened before the freak accident, but it just fixed itself somehow, so wasn't much of an issue until now.
Sent from my GT-I9300 using Tapatalk
Hi all,
Have just started to connect my device so i can pull the patched boot image for my thread and it won't see the computer, tried on several laptops and nothing, no adb, no fastboot.
It charges just fine but does not show the android usb system notification.
Really annoyed by this as i'm kind of stuck.
I'm on 7.7 but on a custom ROM / Evo X 5.9.1, doesn't look like anyone else has this issue besides me, have seen the odd user complaining about the same thing but haven't seen any fixes come up], if anyone has any ideas then i'd be grateful to get your two cents.
Will test MSM but it's not looking good, fearing a return to oneplus as i do have a good unit with none of the issues anyones ever listed like green screen and overheating problems.
It's usually me helping others but this time i need you guys help
Check USB cable / clean the Charging port? sometimes it helps.
dewa5227 said:
Check USB cable / clean the Charging port? sometimes it helps.
Click to expand...
Click to collapse
Aye I've cleaned it up mate.
Tried different cables, I think EDL mode is working.
Means I could maybe return to OOS but it wouldn't let me back up..
Shame, I'm just downloading MSM now... Really annoyed..will give the usb socket another clean
dladz said:
Tried different cables, I think EDL mode is working.
Click to expand...
Click to collapse
well, it's a good sign , hopefully, it will be resolved out.
dewa5227 said:
well, it's a good sign , hopefully, it will be resolved out.
Click to expand...
Click to collapse
Yea I'm dreading it being hardware. Never had this issue on OOS.
I think it may be Evo X but I don't know.
Bad luck I guess
Cheers anyway.
So MSM did indeed work, it's booting now, obviously couldn't back up any of the info on the device so i'm super annoyed at that but so long as usb connectivity works then i'll be happy with that.
USB Connectivity does NOT work now so i CAN connect to EDL mode but not normal usb conenctivity.
Anyone have any ideas???
Cannot root, install anything via ADB or even delete apps via ADB. Shocking problem to have man
I'm RMA'ing my phone, just getting it set up now.
Very painful process, they absolutely need the purchase order for warranty, things have changed with 1+
3-10 days apparently, used to be 5 when i've sent it in the past.
On connecting a USB hub i can read USB sticks and i can control my phone with an xbox pad??
Am i missing something? How is all this working yet i can't mount my phone?
Best bet, probably you broke the charging port. did you by any chance use like force usb charging like that?
dewa5227 said:
Best bet, probably you broke the charging port. did you by any chance use like force usb charging like that?
Click to expand...
Click to collapse
I did use the force USB charging yes.. wishing I hadn't now..
I also connected to a usb-c to hub to connect a screen.
Issues kind of started after that.
Physically I haven't damaged it from movement. But could be from the forced charging
UPDATE:
Erm ok this is confusing???
I just connected my phone to a charger that is clearly not rated for it, in the hope it would shock the device, i then connected my phone and made a cup of tea, when i got back my phone showed me this (screenshot attached)
??? Lol what the hell? I've already booked my RMA lmfao
anyway, i shall keep an eye on it, i'll thoroughly test it and get it back up and running.
Strange, very strange.