Database Users

Connecting to computer broken screen activesync/mymobiler

Ok so my Vouge's screen busted on me and I was using mymobiler to use the phone till I got a replacement. Now I have a temporary phone and I will be getting an HTC HD2 and I would like to get everything off of my Touch and on to the HD2.
Problem is all of a sudden my phone does not want to connect to my computer with either ActiveSync or MyMobiler... I did not change anything that I can think off. The only difference I have noticed is before the phone use to stay lit up regardless of how long the phone was connected to the computer. Now all it will do is show the charging light but the screen dims after a a bit and then eventually turns off but still shows the charging light. As long as I have had this phone it never did this while connected to a computer it always stayed light up...
Is there anything thing I can do to get this to connect again?? Any help would be great, thanks in advance guys...

dcwiker05 said:
Ok so my Vouge's screen busted on me and I was using mymobiler to use the phone till I got a replacement. Now I have a temporary phone and I will be getting an HTC HD2 and I would like to get everything off of my Touch and on to the HD2.
Problem is all of a sudden my phone does not want to connect to my computer with either ActiveSync or MyMobiler... I did not change anything that I can think off. The only difference I have noticed is before the phone use to stay lit up regardless of how long the phone was connected to the computer. Now all it will do is show the charging light but the screen dims after a a bit and then eventually turns off but still shows the charging light. As long as I have had this phone it never did this while connected to a computer it always stayed light up...
Is there anything thing I can do to get this to connect again?? Any help would be great, thanks in advance guys...
Click to expand...
Click to collapse
Have you tried to soft reset?

yep multiple times and it use to work when my mobiler would give me a dumb error or something before but now it does nothing

dcwiker05 said:
yep multiple times and it use to work when my mobiler would give me a dumb error or something before but now it does nothing
Click to expand...
Click to collapse
It might not do anything but it is worth a shot anyways. Take out the battery for a couple of seconds, put it back in, and turn on the device. Then, connect it back to the computer, but to a different USB port than the one you normally use.

Yeah I have tried that to though I used the same usb port so I will try it again after work... I don't understand what happened it worked fine like a week ago now nothing... I really would like to get the stuff off of it. Sprint told me the port may have went bad and I am going in Friday to have them look at it but still doesnt't seem like that is the issue.

dcwiker05 said:
Yeah I have tried that to though I used the same usb port so I will try it again after work... I don't understand what happened it worked fine like a week ago now nothing... I really would like to get the stuff off of it. Sprint told me the port may have went bad and I am going in Friday to have them look at it but still doesnt't seem like that is the issue.
Click to expand...
Click to collapse
I agree, otherwise it wouldn't even charge.

Yeah that is what I was thinking... but then again it is acting like I am using the wrong USB cord. Like I have a mini usb cord for my external hard drive and if I would use that it back when my phone worked it would do the same exact thing, just charge and not connect.
But I am using the cord provided by HTC and I even tried using my digital camera's cord because I know that one would work to before. Nothing... This is pissing me off I don't understand why it randomly doesn't want to work after 2 years of no issues...

dcwiker05 said:
Yeah that is what I was thinking... but then again it is acting like I am using the wrong USB cord. Like I have a mini usb cord for my external hard drive and if I would use that it back when my phone worked it would do the same exact thing, just charge and not connect.
But I am using the cord provided by HTC and I even tried using my digital camera's cord because I know that one would work to before. Nothing... This is pissing me off I don't understand why it randomly doesn't want to work after 2 years of no issues...
Click to expand...
Click to collapse
Well, it could be that the reason why your screen failed was because of a problem with the electronics (board on the phone) and after such a long time using it, it finally gave up. Kinda like riding in your car with a nail in the tire. You can keep going, but eventually... it will give in.

egzthunder1 said:
Well, it could be that the reason why your screen failed was because of a problem with the electronics (board on the phone) and after such a long time using it, it finally gave up. Kinda like riding in your car with a nail in the tire. You can keep going, but eventually... it will give in.
Click to expand...
Click to collapse
The screen didn't fail it physically cracked.

dcwiker05 said:
The screen didn't fail it physically cracked.
Click to expand...
Click to collapse
It could simply be that something shorted. Have you tried to attach it to another computer?

Yeah... I guess I'm screwed unless the sprint store can do something for me when I go in there

Have you tried a different PC? (doubt this is the case, but...

Yesterday my Phone became an unrecognized USB device

After months of no problems yesterday I plugged my phone in for its nightly charge and noticed that it did not trigger the usual USB mount prompt.
I assumed it was Windows, but I have a bunch of machines and operating systems so I checked and they all has the same result. I switched out cords and did a complete power reset (taking battery out) no change.. The Phone charges through the USB but the computers say "unrecognized usb device" and cannot mount the phone as a drive and the phone does not offer the option as it used to???
I don't recall getting any sort of update that might have related to this?
This is the original T-mobile version

This happens to me all the time. However a restart of my phone and computer solves the issue.

DarkAgent said:
This happens to me all the time. However a restart of my phone and computer solves the issue.
Click to expand...
Click to collapse
Neither of those things worked for me. There's gotta be something else to it.

jrocka01 said:
Neither of those things worked for me. There's gotta be something else to it.
Click to expand...
Click to collapse
Go over changes you made to your phone recently.

only flashing another ROM worked for me... try reflash ur ROM, and wipe stuff if it doesnt work

DarkAgent said:
Go over changes you made to your phone recently.
Click to expand...
Click to collapse
This all started when I manually installed 2.3.4. Everything else works fine. I'm not the only one with this problem.

roshga said:
only flashing another ROM worked for me... try reflash ur ROM, and wipe stuff if it doesnt work
Click to expand...
Click to collapse
How do you do that without USB connectivity?

It is very frustrating, maybe a hardware fail? I see just enough post relating to the issue that makes me know it is real but not sure how to resolve,, Do we have to go to Best Buy? or is there a direct Samsung route?

This too happens to me. Whenever I plug it into my laptop on the top USB slot, it doesn't recognize it. If I plug it in on the bottom USB slot, it does. Not sure why. This, however, is only the case if I'm using a different USB cable than the one that came with the phone itself. Once again, not sure why.
Perhaps you are using an alternative USB? Or plugging in on the top? Not sure how I can help you more than that, sorry. Hope you find a fix!
Sent from my Nexus S using XDA App

Have you tried a different USB cable?
Sent from my Nexus S using Tapatalk

unforgiven512 said:
Have you tried a different USB cable?
Sent from my Nexus S using Tapatalk
Click to expand...
Click to collapse
Using official OEM cable that came with the phone. And, again, USB worked fine until I manually installed 2.3.4.

Well It is off to Samsung for repair
After time on phone with them and a factory reset belief is that the usb connector is defective. BTW Best Buy just hands off to Samsung 1-800 #
So Back to a barely functional G-1 for a while, glad I could find it!

DarkAgent said:
This happens to me all the time. However a restart of my phone and computer solves the issue.
Click to expand...
Click to collapse
Recently started happening to me, needed to transfer some files off, had to resort to dropbox etc.. rebooted phone+computer ,still not working.
Came good a few days later using same equipment, same cable,
Mysteriously fixed itself ?

Nexus S USB connection issue.

Last week when I plugged my USB cable into my phone, it acted normal. The screen where it asks me if I want to connect USB came up, and I said yes. Everything was normal. It was baller.
Today, that doesn't happen. The screen doesn't come up and all the USB cable does is charge my phone, much like the wall plug does.
I've tried to install USB drivers, but they always require me to find "Android" in Device Manager, and it's never in there. The USB cable is doing nothing but charging my phone.
I managed to add a few mp3s over wifi, just to make sure that was actually working.
The phone is not rooted, (I was actually just going to try to do that) and everything is stock aside from a few apps.

I would really like some insight on this, please.
Do I need to get the phone replaced? Am I doing something wrong?

OK, I new to this, but thought I'd comment. If USB debugging is turned on, my seems to do that.
Settings -> Applications -> Developement -> USB Debugging
Beowins said:
I would really like some insight on this, please.
Do I need to get the phone replaced? Am I doing something wrong?
Click to expand...
Click to collapse

Did you change your kernel recently?
Sent from my Nexus S using XDA Premium App

sagech said:
Did you change your kernel recently?
Sent from my Nexus S using XDA Premium App
Click to expand...
Click to collapse
I've done nothing to the phone. Only installed a few random apps.

sorry to hi-jack your thread!
mine does exactly the same, but all i've done is manually update to 2.3.4 and my usb hasn't worked since, like you i've tried installing the drivers and that's done nothing and its also in usb debugging.
i don't know what to do or how to get it to work again, all my searching on here and via Google don't bring up much

Beowins said:
Last week when I plugged my USB cable into my phone, it acted normal. The screen where it asks me if I want to connect USB came up, and I said yes. Everything was normal. It was baller.
Today, that doesn't happen. The screen doesn't come up and all the USB cable does is charge my phone, much like the wall plug does.
I've tried to install USB drivers, but they always require me to find "Android" in Device Manager, and it's never in there. The USB cable is doing nothing but charging my phone.
I managed to add a few mp3s over wifi, just to make sure that was actually working.
The phone is not rooted, (I was actually just going to try to do that) and everything is stock aside from a few apps.
Click to expand...
Click to collapse
Put your phone into bootloader mode and try whether it detect or not?
And also, see if there is two line of words written
USB init start
USB init end ;-)
Sent from my Google Nexus S using XDA Premium App

Try another usb cord, and especially if you're using the samsung cord.
I had the same issue but when I switched to my Htc cord and my blacbkberry cord, everything worked as it should.
Sent from my Nexus S 4G using Tapatalk

plmiller0905 said:
Try another usb cord, and especially if you're using the samsung cord.
I had the same issue but when I switched to my Htc cord and my blacbkberry cord, everything worked as it should.
Click to expand...
Click to collapse
ive just tried my works blackberry usb cable and it works fine now! very odd! thanks for your help

onslack said:
sorry to hi-jack your thread!
mine does exactly the same, but all i've done is manually update to 2.3.4 and my usb hasn't worked since, like you i've tried installing the drivers and that's done nothing and its also in usb debugging.
i don't know what to do or how to get it to work again, all my searching on here and via Google don't bring up much
Click to expand...
Click to collapse
Wow, this is my post, verbatim. Any ideas or fixes?

plmiller0905 said:
Try another usb cord, and especially if you're using the samsung cord.
I had the same issue but when I switched to my Htc cord and my blacbkberry cord, everything worked as it should.
Sent from my Nexus S 4G using Tapatalk
Click to expand...
Click to collapse
Wow, you're right. My HTC cord worked. Thanks a lot.

I have had this happen on to me and have determined that a) the long cable that came with the NS4G is unreliable when used for USB connectivity with my PC. Shorter cables (even the shorter Samsung cable that came with my Epic) work consistently. I am guessing that this is a USB Bus power issue and some people will have better mileage than others using the stock cable, depending on their PC.
b) on a few occasions, it seems I've somehow borked the PC's USB controller and the PC wouldn't recongnize anything until I rebooted it.

window7 said:
Put your phone into bootloader mode and try whether it detect or not?
And also, see if there is two line of words written
USB init start
USB init end ;-)
Click to expand...
Click to collapse
I am getting the
USB control init
USB control init end
when in bootloader and when doing the i press vol up and vol down (triangle with android in it" with downloading below).
I would like to flash my phone to factory using Samsung Simple downloader for NS4G.
Background, installed Ice Cream but didn't have radio.img so used an SU to downgrade back to 2.3, did that but no mobile network. Then the phone updated to 2.3.6 and now getting that error. Any help will be appreciated.
I searched a few times on this forum and on google.com no luck. tried to adding a recovery file manually and zip it as update.zip and install from bootloader no luck. (use file explorer and dropbox to get files on to phone).
Thanks
Amar Bar

i had this issue a few months ago, turns out the usb port on the phone got defective so i could only charge it but not use the mass storage function, had to get it replaced under warranty! hope this isnt the issue with you guys

innisdb said:
i had this issue a few months ago, turns out the usb port on the phone got defective so i could only charge it but not use the mass storage function, had to get it replaced under warranty! hope this isnt the issue with you guys
Click to expand...
Click to collapse
Was your phone rooted at any point before the issue? Not sure if they would fix it under warranty for me. I will call Samsung and see.

Thanks, I tried that but no luck. Still need to tried other cords. Also.

My phone developed this problem a couple days ago. I haven't done much to troubleshoot it...figured the port must be damaged.
(Not using the Samsung cable, btw)

AardvarkAdventure said:
My phone developed this problem a couple days ago. I haven't done much to troubleshoot it...figured the port must be damaged.
(Not using the Samsung cable, btw)
Click to expand...
Click to collapse
It might be the port. I will have to get a samsung cable and try it, but i doubt it will help. Plus i can tell Samsung I tried everything. (I looked a ticket, but they said get a samsung cord, they don't trust the Palm Pre cord i am using).
I had to downgrade to the HTC Hero until i get the phone fixed.

keeps ringing

focus keeps on acting as if im putting it to charge and off charge repeatedly and i can get it to sync or recognize by any computer it just comes out as unknown
can someone help me please

thegod2012 said:
focus keeps on acting as if im putting it to charge and off charge repeatedly and i can get it to sync or recognize by any computer it just comes out as unknown
can someone help me please
Click to expand...
Click to collapse
On how many computers you tried?

5
i even reinstalled windows on mine and still nothing
its rooted and has [ROM] Clean ROM - Stock METRO UI - ceesheim Base - Focus 1.3 - Build 2.00 - Tango with no sdcard

thegod2012 said:
5
i even reinstalled windows on mine and still nothing
its rooted and has [ROM] Clean ROM - Stock METRO UI - ceesheim Base - Focus 1.3 - Build 2.00 - Tango with no sdcard
Click to expand...
Click to collapse
If you press on the cable right near the microusb location (to insure there's no "wiggling" around in the socket), does it charge properly?
If it's not, it might be some weird combination ROM/flash/phone and I suggest you switch back to a stock ROM and see.

drivers
EnderPsp said:
If you press on the cable right near the microusb location (to insure there's no "wiggling" around in the socket), does it charge properly?
If it's not, it might be some weird combination ROM/flash/phone and I suggest you switch back to a stock ROM and see.
Click to expand...
Click to collapse
well I can't even get it to recognize it still say unknown device

thegod2012 said:
well I can't even get it to recognize it still say unknown device
Click to expand...
Click to collapse
But with the charger the phone charges normally? Or the same?

EnderPsp said:
But with the charger the phone charges normally? Or the same?
Click to expand...
Click to collapse
the same tried download mode and switching to tethering mode and all comes up as unknown

thegod2012 said:
the same tried download mode and switching to tethering mode and all comes up as unknown
Click to expand...
Click to collapse
I got that. Does it do the same when you plug in the wall charger (wall socket one)? Does it charge continuously or does it make connected-disconnected cycle sounds?

wall charger
EnderPsp said:
I got that. Does it do the same when you plug in the wall charger (wall socket one)? Does it charge continuously or does it make connected-disconnected cycle sounds?
Click to expand...
Click to collapse
no its fine when plug in the wall charger and computer

thegod2012 said:
no its fine when plug in the wall charger and computer
Click to expand...
Click to collapse
Then it's not a hardware issue.

that i know but it still doesnt connect to zune or in download mode

thegod2012 said:
that i know but it still doesnt connect to zune or in download mode
Click to expand...
Click to collapse
To me it looks as the firmware is screwed up. You should try and reflash. Probably stock.

EnderPsp said:
To me it looks as the firmware is screwed up. You should try and reflash. Probably stock.
Click to expand...
Click to collapse
yeah but to do that i need it to connect via drivers and none work
i have windows 7 64bit and all downloaded dont work

thegod2012 said:
yeah but to do that i need it to connect via drivers and none work
i have windows 7 64bit and all downloaded dont work
Click to expand...
Click to collapse
Have you tried on a Win7 32 bit?

yes and nothing weird

thegod2012 said:
yes and nothing weird
Click to expand...
Click to collapse
I'm out of ideas, so you should probably ask in the custom rom thread for help (last you flashed).

can be due to a USB connector short.
Try this video: youtu.be <slash> x32b0YeAGX8
the forum does not allow me to paste a link - which is weird - this being a internet forum and all.

My focus had the same issue. Vibrates, gives sound, screen comes on. I searched on google and found out it is a hardware issue. The pin inside the charge port might be too close to the corner. Check it. Solution: Use a sharp pin to pull it back to middle. It worked for me.. You can give it a try.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

USB connection not seen at all, in system, fastboot or recovery,

Hi all,
Have just started to connect my device so i can pull the patched boot image for my thread and it won't see the computer, tried on several laptops and nothing, no adb, no fastboot.
It charges just fine but does not show the android usb system notification.
Really annoyed by this as i'm kind of stuck.
I'm on 7.7 but on a custom ROM / Evo X 5.9.1, doesn't look like anyone else has this issue besides me, have seen the odd user complaining about the same thing but haven't seen any fixes come up], if anyone has any ideas then i'd be grateful to get your two cents.
Will test MSM but it's not looking good, fearing a return to oneplus as i do have a good unit with none of the issues anyones ever listed like green screen and overheating problems.
It's usually me helping others but this time i need you guys help

Check USB cable / clean the Charging port? sometimes it helps.

dewa5227 said:
Check USB cable / clean the Charging port? sometimes it helps.
Click to expand...
Click to collapse
Aye I've cleaned it up mate.
Tried different cables, I think EDL mode is working.
Means I could maybe return to OOS but it wouldn't let me back up..
Shame, I'm just downloading MSM now... Really annoyed..will give the usb socket another clean

dladz said:
Tried different cables, I think EDL mode is working.
Click to expand...
Click to collapse
well, it's a good sign , hopefully, it will be resolved out.

dewa5227 said:
well, it's a good sign , hopefully, it will be resolved out.
Click to expand...
Click to collapse
Yea I'm dreading it being hardware. Never had this issue on OOS.
I think it may be Evo X but I don't know.
Bad luck I guess
Cheers anyway.

So MSM did indeed work, it's booting now, obviously couldn't back up any of the info on the device so i'm super annoyed at that but so long as usb connectivity works then i'll be happy with that.
USB Connectivity does NOT work now so i CAN connect to EDL mode but not normal usb conenctivity.
Anyone have any ideas???

Cannot root, install anything via ADB or even delete apps via ADB. Shocking problem to have man

I'm RMA'ing my phone, just getting it set up now.
Very painful process, they absolutely need the purchase order for warranty, things have changed with 1+
3-10 days apparently, used to be 5 when i've sent it in the past.

On connecting a USB hub i can read USB sticks and i can control my phone with an xbox pad??
Am i missing something? How is all this working yet i can't mount my phone?

Best bet, probably you broke the charging port. did you by any chance use like force usb charging like that?

dewa5227 said:
Best bet, probably you broke the charging port. did you by any chance use like force usb charging like that?
Click to expand...
Click to collapse
I did use the force USB charging yes.. wishing I hadn't now..
I also connected to a usb-c to hub to connect a screen.
Issues kind of started after that.
Physically I haven't damaged it from movement. But could be from the forced charging

UPDATE:
Erm ok this is confusing???
I just connected my phone to a charger that is clearly not rated for it, in the hope it would shock the device, i then connected my phone and made a cup of tea, when i got back my phone showed me this (screenshot attached)
??? Lol what the hell? I've already booked my RMA lmfao
anyway, i shall keep an eye on it, i'll thoroughly test it and get it back up and running.
Strange, very strange.