Database Users

Sprint refurb full of previous owners info!

I feel like I need to get this off my chest, so my apologies of this isn't in line with the technical nature of this board.
I RMA'd my Hero a few days ago due to a blown ear speaker (sounded like a bee trapped in there whenever anyone talked), and was sent a refurb Hero that had a broken trackball button. The csr assured me the Hero had no trackball or center button (!!!) and after arguing with him that it did, he finally sent me over to Advanced Data Support or whatever they call it, where they agreed to send me out another Hero. That one arrived today, and refused to accept programming. After 45 minutes with support they finally got it to work by having me manually program it. The previous owners phone number, Sprint email (which is their full name), and city were all in there already, as it was obviously never properly reset at the factory. When they had me make a test call, voicemail, it dialed the old owner's phone number, and I actually spoke to them! When I explained it to him, he said "ohh...uh oh..." like he was pitying me for having his old phone. Out of curiosity, I googled the name, which revealed their myspace and facebook pages. I find this breach of privacy disgusting. Why is Sprint leaving so much personal data on their refurbished phones?
And I'd bet good money the other refurb I was sent, was originally sent in because of that damn broken trackball button, which they ignored and sent right back out as refurbished.
Maybe I'm overreacting, but right now I'm really disgusted with Sprint. Disgusted enough that the EVO looks a lot less enticing than it did a few days ago. :/
Thanks for reading.
-TM

Well, that's not very reassuring. If you don't already have one, I'd consider getting an account over at Sprint Users and putting it there as well. I'd not be happy having my phone go out full of my information!

Wow, this is really funny. I would definetly post at Sprint Users or Sprint Community Forums. Wonder if it is possible to wipe that data our selves before sending it back in. Seems like it would be difficult since Hands Free Activation pretty much populates all that info on the phone for you the first time you boot it up.

i hate the fact sprint takes these broken phones, fixes them and passes them off as new. the hero isn't even a year old and their doing this.

I had to get a refurb just this past Monday and before I took in my old phone I made sure to delete EVERYTHING. Although I really don't think it would hurt me too much for someone to be able to steal my identity.

This isnt something you would normally see. I had to edit what I was about to post. But phones are tested and remanufactured with new parts before being sent out. I would recomend if there is one close to you using a service and repair center for replacement rather than having them send one over the phone.... and you get the added bonus of not having to deal with the RMA kit

fixxxer2008 said:
i hate the fact sprint takes these broken phones, fixes them and passes them off as new. the hero isn't even a year old and their doing this.
Click to expand...
Click to collapse
At no point ever, is an Advanced Exchange ever talked about as a "new" device. Every piece of literature anywhere says its a refurbished phone.. And a tech that tells you different is a liar..
Here you are again spreading lies to get a skewed point across..

I'm ashamed of myself for posting this because I'm so against it but this sounds like a case for bricking before submitting for a replacement.
Flame away...

nebenezer said:
I'm ashamed of myself for posting this because I'm so against it but this sounds like a case for bricking before submitting for a replacement.
Flame away...
Click to expand...
Click to collapse
So are you saying there is no possible way to clear all your personal info?

Roman G said:
So are you saying there is no possible way to clear all your personal info?
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Yeah, that's pretty much unacceptable. And it's not the first time it's happened, I've read about this before. I would call the news. Seriously. It's newsworthy. Maybe if Sprint feels a little heat on this issue, they'll be a bit more careful with their customer's privacy.

why would you brick a perfectly good phone because there is someone else's info in it? that's ridiculous. you can do into settings and factory reset yourself and you're good to go. no sense in killing a perfectly good phone for no reason....
I'm ashamed of myself for posting this because I'm so against it but this sounds like a case for bricking before submitting for a replacement.
Flame away...
Click to expand...
Click to collapse
Sent from my HTC EVO 4G using the XDA mobile application powered by Tapatalk

Leukay said:
why would you brick a perfectly good phone because there is someone else's info in it? that's ridiculous. you can do into settings and factory reset yourself and you're good to go. no sense in killing a perfectly good phone for no reason....
Click to expand...
Click to collapse
I think he meant if he had to return his phone he would brick it. You know, so Sprint doesn't just pass it off to the next person as a "refurb" with all his info still in it.

Roman G said:
So are you saying there is no possible way to clear all your personal info?
Click to expand...
Click to collapse
I've read before that user data is stored in the mtd5 file or in mtd5ro. And i dont believe wiping clears out /dev/mtd/mtd5 and mtd5ro. But as nebenezer said you can always brick your phone, or possibly try
Code:
adb shell
rm -r /*
to delete everything. If you really wanted to.... or just delete the mtd5 files, if they actually are where userdata is stored.

So here is the thing.
When the phone is booted up - It polls the tower and says "HEY I'm MEID XXXXXXXXXXXX" - Then The phone says "HEY I DON'T HAVE ANY DATA WHAT THE HELL DO I CONNECT TO" and the Tower answers back "HERE IS ALL YOUR STUPID DATA NOW STFU" this is all of the login info and other stuff associated with the phones owner. The phone can now poll the tower for SMS, Calls, blah, blah, blah. THIS IS CALLED HANDS FREE ACTIVATION
Given overly simplfied.
Even after a phone has been completely reset out of the box brand spanking new. If the MEID is tied to a customer the phone populates automagically with that information. Thank you Sprint for this wonderful invention (which I think Verizon actually started)
So there really is no way to get all of your data off the phone since the phone will attempt to poll the data from the network once it is booted again. You need to make sure that the MEID is completly disassociated from your account to prevent it. Something Sprint has obviously failed at here.
Questions? None? Ok Good.

Kcarpenter, thanks for the explanation. The first phone I had did exactly that, immediately after booting it provisioned itself. The second phone however, did not. It just booted right up the home screen, where the HTC time/weather widget was already populated with the last known location. It appears the phone was never even turned on by Sprint after it was sent in to them. That raises even more disturbing questions regarding their refurbishing process. :/

ffolkes said:
Kcarpenter, thanks for the explanation. The first phone I had did exactly that, immediately after booting it provisioned itself. The second phone however, did not. It just booted right up the home screen, where the HTC time/weather widget was already populated with the last known location. It appears the phone was never even turned on by Sprint after it was sent in to them. That raises even more disturbing questions regarding their refurbishing process. :/
Click to expand...
Click to collapse
The Process is very broken. I have heard this happen more than once.
In fact a story about me:
I bought a used phone from US Cellular, it was one of their "30 Day phones" that was only used for 30 Days by someone who didn't like it. I purchased the phone they set it up gave it to me. I got home and started playing with it and sure enough there where pictures on it of people I didn't know. I thought they may have been demo pictures, but I'll de damned if one of them was a naked black chick and another pic of a naked black dude. (not racial just not my thing). I was furious. I took the phone back and told them what had happened. They said it was impossible that had happened and the pictures where mine (Skiny pasty white guy) I had a few issues with this phones a few days later. Randomly dropping calls/signal/error messages. So I took it in to have it looked at. The water damage sensor had been lit up. No way this was my fault - the phone never left my desk at home because the damn thing didn't work worth a ****. They said this had to be my fault because they check this stuff before they sell the phone again. So I was out 200 bucks for a broken phone with pictures of ugly ass naked people on it.
Lesson Learned:
Drop US Cellular if you have them. If you ever by a used cell phone Check it thorughly for kiddie porn and water damage.

mountaindont said:
kc buddy. uv GOT to stop. people are shhh'ing me in the library...i have too hearty of a laugh.
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Click to collapse
Dude, true story swear on a Bible....

doojer said:
I think he meant if he had to return his phone he would brick it. You know, so Sprint doesn't just pass it off to the next person as a "refurb" with all his info still in it.
Click to expand...
Click to collapse
Even so, factory reset, send it in. Problem solved without ruining the phone

Leukay said:
Even so, factory reset, send it in. Problem solved without ruining the phone
Click to expand...
Click to collapse
Actually,
Service swap to previous device, factory reset, do not power hero on, send it in..

[Q] how to brick?

Im convinced my epic is screwed. Phone has been freaking out and flat out locking up on me despite rom changes and reflashes. I never back anything up and start from scratch so the fc's are beyond me understanding. Also on a few of the occasions of lockups the screen went bonkers. Anywho...
Quickest way to brick? My service center already replaced it once no questions asked. Also this was a refurb so maybe it has something to do with its "past life". Any suggestions? Battery and usb cable pull during odin stock flash?
Sent from my SPH-D700 using XDA App

I find this thread offensive - the purpose of these and other threads is to be creative and help users.
Asking for help, such as "where do I find the thread on how to fix a bricked phone" which might fix your problem by following instructions is acceptable.
Go read it.
Asking for help to perpetuate fraud is NOT acceptable. I hope the mods read this, pull this, and warn this person.
Sprint can look, fix, and help you, that is why you buy insurance if you can't follow the above.
People like you who pull fraudulant tricks are what causes the rest of our rates to go up, make them look harder at people with real problems and real claims.
You knew flashing changes the rules, that is why you read, learn, and ask real questions.

GTFO. Just GTFO. Don't brick your **** because it's unstable - if you have a legitimate cause for warranty repair, find it and do it. Otherwise, fix the problem yourself. Intentional bricks are offensively stupid.

All of these users asking how to purposely brick their phone should have their account banned and all account affiliated ip addresses blacklisted.

You are probably not going to receive much help on this one. The last thing 99.99% of users want to do it brick their devices. It's actually a major fear for many users. I can see how people would be offended by your question. While I'm not offened, I don't understand why you would ever, ever, ever want to intentionally brick your device. There is no guarantee that you will get a replacement or that you will get one free of charge. I agree that you are far better trying to fix your phone. If you brick it in the process, then you will have your desired result either way (i.e. your phone will be fixed or it will be bricked).

This is outrageous how can u expect us to help u **** ur fone up. It is against the law to do fraudulent claims. I suggest you stop what u r doing or I will have ur IP checked and have you arrested by my colleagues.
Sent from my X10i using XDA Premium App

sammyjc89 said:
I suggest you stop what u r doing or I will have ur IP checked and have you arrested by my colleagues.
Sent from my X10i using XDA Premium App
Click to expand...
Click to collapse
Uh... yeah. Right.

sammyjc89 said:
I suggest you stop what u r doing or I will have ur IP checked and have you arrested by my colleagues.
Sent from my X10i using XDA Premium App
Click to expand...
Click to collapse
Already got it handled bro. I backtraced his IP and reported him to the Cyberpolice.

Does it goof without being rooted? If not, I would imagine that its user error.

sammyjc89 said:
This is outrageous how can u expect us to help u **** ur fone up. It is against the law to do fraudulent claims. I suggest you stop what u r doing or I will have ur IP checked and have you arrested by my colleagues.
Sent from my X10i using XDA Premium App
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Click to collapse
I think he's serious
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xxmastermindxx said:
I think he's serious
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Click to collapse
u CaN tElL He iZ bCuz hE tYpEs lIeK dIs

There are valid reasons to brick a phone. for instance if you have a messed up usb port and can't odin your phone back to stock, then your only optiion is to brick if you want to get a replacement as they aren't going to do anything if the phone is on a custom rom.
I tried at one point to brick my phone so i could exchange it, after exhausting other methods of getting it back to stock. no way no how would it actually brick.
But I know one way that would probably do it, just install vision kernal 1.2 and wait about 3 days, unless you have one of the magical phones, that should do the job. But the link was taken down for this very reason so unless you already have it, thats not going to help much.

robl45 said:
There are valid reasons to brick a phone. for instance if you have a messed up usb port and can't odin your phone back to stock, then your only optiion is to brick if you want to get a replacement as they aren't going to do anything if the phone is on a custom rom.
Click to expand...
Click to collapse
False. Even if you don't have your SD adapter, you can just download the ReRFS ROM and stock recovery (can't use *upload? Download on your PC and upload to Dropbox) and flash in that order.
Source: I did it. I had a busted USB port. My device was fully stock when I sent it to Samsung.

robl45 said:
There are valid reasons to brick a phone. for instance if you have a messed up usb port and can't odin your phone back to stock, then your only optiion is to brick if you want to get a replacement as they aren't going to do anything if the phone is on a custom rom.
I tried at one point to brick my phone so i could exchange it, after exhausting other methods of getting it back to stock. no way no how would it actually brick.
But I know one way that would probably do it, just install vision kernal 1.2 and wait about 3 days, unless you have one of the magical phones, that should do the job. But the link was taken down for this very reason so unless you already have it, thats not going to help much.
Click to expand...
Click to collapse
Couldn't you just report it as lost/stolen and pay the $50 or $99 whatever it is for a new one.
Just saying

k0nane said:
False. Even if you don't have your SD adapter, you can just download the ReRFS ROM and stock recovery (can't use *upload? Download on your PC and upload to Dropbox) and flash in that order.
Source: I did it. I had a busted USB port. My device was fully stock when I sent it to Samsung.
Click to expand...
Click to collapse
that wasn't available when my device got messed up back in March. i tried everything I could find, but being on ext4 at the time, there was nothing that would get me back, plus I was on the non samsung certified modem as well.

robl45 said:
that wasn't available when my device got messed up back in March. i tried everything I could find, but being on ext4 at the time, there was nothing that would get me back, plus I was on the non samsung certified modem as well.
Click to expand...
Click to collapse
The modem can't be helped much, but that's not a big deal - and, false, it was. The ReRFS ROM was released by DRockstar starting with DK28.

Its not hard to brick if you want to....but you can't expect us to help you commit insurance fraud.
Sent from my SPH-D700 using XDA Premium App

Lmao wowzers i didnt know so many of you were internet rentacops. Simmer down. At the end of my 2 year contract i will have paid a total of 334$ for insurance. Now if this is my second epic which was a refurb...(my first was brand new) and its acting out no matter what i do, im gonna brick it and get another one. You do gooders have no idea if my unit was faulty from the get go. Not to mention ive had screen lift from the jump. Do me a favor and stfu and keep your morals off my threads. Is that good enough? No? Ban me you guys are useless 90% of the time anyways. To the posters that did help thank you in aiding me in getting me defective unit replaced. To everyone else lol get a life. Go be a cross guard if you feel so righteous. Idiots.
Sent from my SPH-D700 using XDA App

RushAOZ said:
Lmao wowzers i didnt know so many of you were internet rentacops. Simmer down. At the end of my 2 year contract i will have paid a total of 334$ for insurance. Now if this is my second epic which was a refurb...(my first was brand new) and its acting out no matter what i do, im gonna brick it and get another one. You do gooders have no idea if my unit was faulty from the get go. Not to mention ive had screen lift from the jump. Do me a favor and stfu and keep your morals off my threads. Is that good enough? No? Ban me you guys are useless 90% of the time anyways. To the posters that did help thank you in aiding me in getting me defective unit replaced. To everyone else lol get a life. Go be a cross guard if you feel so righteous. Idiots.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
I got 99 problems but a brick ain't one.

Everyone's so excited for Gingerbread, there's Fighting Everywhere!!!
Apparently everyone likes to blame the vision kernel so try that.
Is this thread lockable yet?

A little conversation with motorola

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The "when the carrier allows it" statement looks like a backdoor for Motorola.
What the heck has the carrier to care about unlocking my device? The only thing i can imagine is the fear of removing simlock,but is there actually any simlocked device?

There are simlocked Milestones elsewhere i think.. some dude told me he got a Simlocked MS2.. but thats not the problem goddam it.. my Phone is Bought WITHOUT contract and WITHOUT Provider.. thats the good thing about Europe.. we have Sim Cards.. so we can use this phone with every provider.. the point is.. it doesnt get protected of any provider means their Backdoor WOULD NOT WORK on my device.. so i wanna see what they do now.. these idiots..

Been reading this - the motorola europe team have a serious lack of support for consumers who actually use the open-sourceness of a phone...

JackStoreytime said:
Been reading this - the motorola europe team have a serious lack of support for consumers who actually use the open-sourceness of a phone...
Click to expand...
Click to collapse
We'll i actually cant find a reason to not unlock it.. its so frustating... annoying motorola.. wish this conversations and all the hate would go strait to the American TV lol.. atleast they would get the message from us then

DeadSix17 said:
We'll i actually cant find a reason to not unlock it.. its so frustating... annoying motorola.. wish this conversations and all the hate would go strait to the American TV lol.. atleast they would get the message from us then
Click to expand...
Click to collapse
You could sue Moto or get a refund? In the UK the law is if you buy a product with an incorrect description you my get a refund if you apply for a refund within I think 6 years of purchase. I bought mine in March and it said 'latest version of android' and at the time of purchase it bloody well wasn't and isn't

JackStoreytime said:
You could sue Moto or get a refund? In the UK the law is if you buy a product with an incorrect description you my get a refund if you apply for a refund within I think 6 years of purchase. I bought mine in March and it said 'latest version of android' and at the time of purchase it bloody well wasn't and isn't
Click to expand...
Click to collapse
Im not sure about that law in germany.. but if it exists.. it cant be under 2 years.. and in that timeline motorolas "date" will happen..so i wait until 2012... (also i have some pay contract.. wich ends 2012) so lets see if they put a Diamond lock on it.. or a paper lock so that we can easily cut the paper with a scissor.. (hope you get my stupid metaphor)

DeadSix17 said:
Im not sure about that law in germany.. but if it exists.. it cant be under 2 years.. and in that timeline motorolas "date" will happen..so i wait until 2012... (also i have some pay contract.. wich ends 2012) so lets see if they put a Diamond lock on it.. or a paper lock so that we can easily cut the paper with a scissor.. (hope you get my stupid metaphor)
Click to expand...
Click to collapse
I understand -.-
Motorola are really bad when it comes to customer service outside of America. Me and 2 of my friends have the Milestone 2 (I only got one because I couldn't be bothered waiting for a LGO2X and they physical keyboard) and they aren't happy either. I know people with Gingerbread on their phones and they can install ROMs as they pick and choose; Motorola are just trying to cut corners tbh and their excuses don't work. Probably 80% of the MS2s were released SIM Unlocked so to say 'depends on carrier' is pathetic. Talk about negligence

I get your point regarding the law.
But no court in Europe or elswhere could get Moto to unlock their bootloader. Maybe you could get your money back, but who really wants to go to the court for this...?

I don't know if it's just me, but I read out of it that there actually IS unlocking. I mean they said regarding unlocking bootloaders: this feature will be enabled in future software releases (later in 2011). That's a good thing isn't it.
Have you got the link to the conversation?

....only if the carriers agree. which seems like a backdoor for doing something to me.....

oTToToTenTanz said:
I don't know if it's just me, but I read out of it that there actually IS unlocking. I mean they said regarding unlocking bootloaders: this feature will be enabled in future software releases (later in 2011). That's a good thing isn't it.
Have you got the link to the conversation?
Click to expand...
Click to collapse
http://www.facebook.com/media/set/?set=a.10150245095025499.367729.121867580498
http://i.imgur.com/ahTVV.png

I meant the original one on Facebook
Sent from my MotoA953 using XDA App

oTToToTenTanz said:
I meant the original one on Facebook
Sent from my MotoA953 using XDA App
Click to expand...
Click to collapse
Read carefully... its the first link

I wonder the bootloader unlock issue is applying to which regions? Is it for all moto device around the world?
My milestone 2 is bought without any carriers, but the support of moto in Asia is much poorer than in Europe. Imagine at late 2011, moto bullshiting to Asian users that our devices "cannot" be unlocked, or simply ignore us =.=
Sent from my Milestone 2 using XDA app

WongJames said:
I wonder the bootloader unlock issue is applying to which regions? Is it for all moto device around the world?
My milestone 2 is bought without any carriers, but the support of moto in Asia is much poorer than in Europe. Imagine at late 2011, moto bullshiting to Asian users that our devices "cannot" be unlocked, or simply ignore us =.=
Sent from my Milestone 2 using XDA app
Click to expand...
Click to collapse
You can always flash a foreing recovery/SBF.
Sent from my Milestone 2 XDA App

It depends on how moto would unlock our device.
Like sony ericsson, they offer bootloader unlock service that need to register the phone (IMEI I think), so that the phone will loss warranty.
Flashing a foreign sbf would not change the IMEI code, so if moto restrict the unlocking region.......
Let's see how it goes then xd
dangpzanco said:
You can always flash a foreing recovery/SBF.
Sent from my Milestone 2 XDA App
Click to expand...
Click to collapse
Sent from my Milestone 2 using XDA app

what takes them so long?
sony ericsson used a month from announcing to unlock the bootloaders to actually provide the service.

If the Function that checks the signatures is gone, we can do what we want.. no matter what they do.. we could put every Android OS on it..... even other operating systems.. thats not the problem.. also they should use the Nexus way.. a button in the bootloader to unlock it.. if you unlock it, it will show some text everytime you turn on the phone wich says "You lost your warranty by turning off the bootloader-lock" wich would be fine.. who cares if you want CM7 .. unlock it and loose your warranty.. its your own choose.. like on the Nexus.. and i would definately unlock it in the first second i got the Update lol

Nowadays, even Apple have their *ancient* versions of Mac OS to download in the institutional website - developers can download those 4MB ROMs and emulate it anywhere... Even I did it in my Nintendo DS once.
OK. That was a terrible, extreme and pessimist example... But, maybe one year after the ML2 went out of the stores ~ Motorola might play "cool" and release an unlockABLE bootloader.
aw yeah... that would be great - if only all of us were not with some brand-new "free to fly with CM and whatever" smartphones then (sometimes life teaches you the lessons the harder way). =/
well... at least in a far far away future our mothers may have their herited Milestones 2 with an awsome Custom ROM. \o/

I really need help installed kexec hardboot kernel now wont boot

I really need help installed kexec hardboot kernel now wont boot, when i plug it into my computer it says QHSUSB_DLOAD and i try to restart it or go into fast boot the indicator light blinks red and then it just reconnects as QHSUSB_DLOAD.

try this
this isa thread I remember talking about a similar issue, fortunately never got to solve this, seems like you need some skills, but better try than have a nice shiny brick
http://forum.xda-developers.com/showthread.php?t=2208289

that isnt a nexus 4 kernel, or is it?
---------- Post added at 02:12 PM ---------- Previous post was at 02:11 PM ----------
this is your solution http://forum.xda-developers.com/showthread.php?t=2347060

mm
simms22 said:
that isnt a nexus 4 kernel, or is it?
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this is your solution http://forum.xda-developers.com/showthread.php?t=2347060
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i get this error

igocleve said:
i get this error View attachment 2287150
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Click to collapse
post that in the thread linked, maybe someone has a solution.

igocleve said:
i get this error View attachment 2287150
Click to expand...
Click to collapse
READ the thread
your n4 will reboot automatically, but the lgnpst reached only 85%, thats's normal (but please wait until the 67% changed to 85% before you close it
Click to expand...
Click to collapse

yes
ziddey said:
READ the thread
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Click to collapse
ive tried and as far as i can tell it doesnt reboot maybe it does i cant tell cause screen not on at all

igocleve said:
ive tried and as far as i can tell it doesnt reboot maybe it does i cant tell cause screen not on at all
Click to expand...
Click to collapse
Are you absolutely sure this was a Nexus 4 kernel? If you in fact flashed a kernel that's not a Nexus 4 kernel, say one for the Nexus 7 then you have a hard bricked phone. Flashing a wrong kernel will basically fry your bootloader as it overwrites it with the wrong devices bootloader or something like that and there is no way to fix it yourself. A JTAG repair will recover your phone and that's not something you can do you have to pay for the service.
If you search the forum for JTAG you will find lots of threads on hard bricked phones like this one:
http://forum.xda-developers.com/showthread.php?t=2089390&highlight=jtag
Here are some links to the guy who does the JTAG repair.
http://mobiletechvideos.mybigcommerce.com/lg-nexus-4-jtag-brick-repair/
http://www.youtube.com/watch?v=gYtNWt1h66E
Edit: I actually had to look this up as kexec isn't a kernel but a process added to a kernel that allows hot reloading of a new kernel while a device is running.
http://en.wikipedia.org/wiki/Kexec

yes
kzoodroid said:
Are you absolutely sure this was a Nexus 4 kernel? If you in fact flashed a kernel that's not a Nexus 4 kernel, say one for the Nexus 7 then you have a hard bricked phone. Flashing a wrong kernel will basically fry your bootloader as it overwrites it with the wrong devices bootloader or something like that and there is no way to fix it yourself. A JTAG repair will recover your phone and that's not something you can do you have to pay for the service.
If you search the forum for JTAG you will find lots of threads on hard bricked phones like this one:
http://forum.xda-developers.com/showthread.php?t=2089390&highlight=jtag
Here are some links to the guy who does the JTAG repair.
http://mobiletechvideos.mybigcommerce.com/lg-nexus-4-jtag-brick-repair/
http://www.youtube.com/watch?v=gYtNWt1h66E
Edit: I actually had to look this up as kexec isn't a kernel but a process added to a kernel that allows hot reloading of a new kernel while a device is running.
http://en.wikipedia.org/wiki/Kexec
Click to expand...
Click to collapse
this is what i used exactly from here http://forum.xda-developers.com/showthread.php?t=2104706

igocleve said:
this is what i used exactly from here http://forum.xda-developers.com/showthread.php?t=2104706
Click to expand...
Click to collapse
why would you flash a nexus 7 kernel on a nexus 4?

her
ziddey said:
why would you flash a nexus 7 kernel on a nexus 4?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showpost.php?p=34577851&postcount=2

igocleve said:
http://forum.xda-developers.com/showpost.php?p=34577851&postcount=2
Click to expand...
Click to collapse
Flashing a kernel for the Nexus 7 will hard brick the Nexus 4 and I am afraid the only way out is a JTAG repair, which I provided a link to in my previous post. I haven't heard of anyone recovering their phone any other way. The JTAG service is like $50 and you have to send the phone to the guy who does it. If its a newish phone I'd try and go through Google first to get a new one just don't tell them what you did just say it won't boot up.

kzoodroid said:
Flashing a kernel for the Nexus 7 will hard brick the Nexus 4 and I am afraid the only way out is a JTAG repair, which I provided a link to in my previous post. I haven't heard of anyone recovering their phone any other way. The JTAG service is like $50 and you have to send the phone to the guy who does it. If its a newish phone I'd try and go through Google first to get a new one just don't tell them what you did just say it won't boot up.
Click to expand...
Click to collapse
Um, no. Why should Google have to pay for his stupid mistake?
Sent from my Nexus 4 using xda app-developers app

at4r1 said:
Um, no. Why should Google have to pay for his stupid mistake?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
No one cares what you think. What you get back from Google is more than likely a refurbished phone anyways. Google will fix the phone quite easily and put it back into circulation.

I sent back
kzoodroid said:
No one cares what you think. What you get back from Google is more than likely a refurbished phone anyways. Google will fix the phone quite easily and put it back into circulation.
Click to expand...
Click to collapse
Nope they said they will be sending me brand new one can you rec. rooting, flashing,and roms software for 4.3 im guessing its gonna be on 4.3
i still have my backup file on my pc would that take it back to 4.2.2?
its not like my phone is in bad shape its still in brand new condition , screen protector and full body case since day one.

kzoodroid said:
No one cares what you think. What you get back from Google is more than likely a refurbished phone anyways. Google will fix the phone quite easily and put it back into circulation.
Click to expand...
Click to collapse
Why on earth do you think that Google should pay for his dumb ass mistake? Quite honestly it is your opinion that sucks here. Let me guess, mommy and daddy bought you your phone and dress you in the morning as well.
Kids today...
Sent from my Nexus 4 using xda app-developers app
---------- Post added at 05:22 AM ---------- Previous post was at 05:07 AM ----------
And just FYI...what you're talking about doing is fraud. Apparently you have never heard of it, so look it up in a dictionary.
Sent from my Nexus 4 using xda app-developers app

really
at4r1 said:
Why on earth do you think that Google should pay for his dumb ass mistake? Quite honestly it is your opinion that sucks here. Let me guess, mommy and daddy bought you your phone and dress you in the morning as well.
Kids today...
Sent from my Nexus 4 using xda app-developers app
---------- Post added at 05:22 AM ---------- Previous post was at 05:07 AM ----------
And just FYI...what you're talking about doing is fraud. Apparently you have never heard of it, so look it up in a dictionary.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
How old are you really?, No, one asked you to come here with your point of views, this was for help not criticism.
what part if it is fraud none of it i told them the truth to everything they asked so hows it fraud?i didnt lie about anything.

at4r1 said:
Um, no. Why should Google have to pay for his stupid mistake?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
at4r1 said:
Why on earth do you think that Google should pay for his dumb ass mistake? Quite honestly it is your opinion that sucks here. Let me guess, mommy and daddy bought you your phone and dress you in the morning as well.
Kids today...
Sent from my Nexus 4 using xda app-developers app
---------- Post added at 05:22 AM ---------- Previous post was at 05:07 AM ----------
And just FYI...what you're talking about doing is fraud. Apparently you have never heard of it, so look it up in a dictionary.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
kzoodroid said:
No one cares what you think. What you get back from Google is more than likely a refurbished phone anyways. Google will fix the phone quite easily and put it back into circulation.
Click to expand...
Click to collapse
New Nexus 4 owner here. I'm scrolling through the Q&A section getting a good laugh/realization of how utterly stupid a vast majority of Android users are.
I'm not new to Android by any means (OG Droid/Thunderbolt/GNex), but I'm loving all these "help!!" threads. 95% of these bricks would never happen or would be fixed if people took the time to read and stopped using these toolkits. I mean you do own a Nexus, it doesn't get easir.
I'm sure the people I've quoted (myself included) have bricked a phone a time or two, but the difference between us and the OP is the fact that we know what we're getting ourselves into and we can read.
OP, it's people like you who ruin the good for everyone else.
Anyway, enjoy the new phone. I'm sure we'll see you back in here soon after you root and unlock bootloader with a toolkit, go to flah a rom and accidentally wipe system, data, and internal storage.
/rant

i see
wad3g said:
New Nexus 4 owner here. I'm scrolling through the Q&A section getting a good laugh/realization of how utterly stupid a vast majority of Android users are.
I'm not new to Android by any means (OG Droid/Thunderbolt/GNex), but I'm loving all these "help!!" threads. 95% of these bricks would never happen or would be fixed if people took the time to read and stopped using these toolkits. I mean you do own a Nexus, it doesn't get easir.
I'm sure the people I've quoted (myself included) have bricked a phone a time or two, but the difference between us and the OP is the fact that we know what we're getting ourselves into and we can read.
OP, it's people like you who ruin the good for everyone else.
Anyway, enjoy the new phone. I'm sure we'll see you back in here soon after you root and unlock bootloader with a toolkit, go to flah a rom and accidentally wipe system, data, and internal storage.
/rant
Click to expand...
Click to collapse
not really i learn from my mistakes sorry to tell u i wont make same mistake , and where does it say i used a toolkit lol, people like me you mean a person that just came from ios just now touching an android?okay im sorry ive been an ios scrub, ffs im learning android and my nexus 4 .

Lg worst customer service

Since a week having been trying to contact lg customer service as wanted some info regarding lg g4 variants and specification
The only reply i everytime got was donot reply mail and your request have been forwded to concerned department
Was thinking to buy 2 lg g4 but dont wana go for a company whose presale service is such bad
Think samsung or iphone will be good as usual
Sent from my GT-I9300 using Tapatalk

what are you trying to say, OP?

tomus_jerry said:
Since a week having been trying to contact lg customer service as wanted some info regarding lg g4 variants and specification
The only reply i everytime got was donot reply mail and your request have been forwded to concerned department
Was thinking to buy 2 lg g4 but dont wana go for a company whose presale service is such bad
Think samsung or iphone will be good as usual
Sent from my GT-I9300 using Tapatalk
Click to expand...
Click to collapse
Yeah I don't see the point you're making here?

I am not maiking any point juz telling that its customer support is pathetic
And if before buying the product its like they dont care to reply what wud thy do after buying there product amd there is some problem at that time they arr not gona reply and you will be stuck with defective product
Sent from my GT-I9300 using Tapatalk

Dennisg34 said:
Yeah I don't see the point you're making here?
Click to expand...
Click to collapse
They dont care abt there customer to solve there problem if b4 sale these is there atitude after sale they wudnt even listen to your complain even you will try contacting them for warrantly (suppose) bt days will go by and finall warranty period we expire but thy will not reply
Sent from my GT-I9300 using Tapatalk

I feel ya, they do suck. This is xda though not google reviews.

I tried to inform them about a bug with the BT audio and got a quick and nice reply but sad part is that the person replying just tried to say to update to the c-version which is not available to the phone yet and after that just started to say same things over and over again...
Sent from my LG G4

I'm inclined to agree. Contacted them on twitter over my free SD card failing and they gave me an email address. Sent them an email 2 days ago and heard nothing. Dm'd on twitter and just got a reply "we appreciate your patience as we look into this for you". Really frustrated over it
Sent from my LG-H810 using Tapatalk

tomus_jerry said:
Since a week having been trying to contact lg customer service as wanted some info regarding lg g4 variants and specification
The only reply i everytime got was donot reply mail and your request have been forwded to concerned department
Was thinking to buy 2 lg g4 but dont wana go for a company whose presale service is such bad
Think samsung or iphone will be good as usual
Sent from my GT-I9300 using Tapatalk
Click to expand...
Click to collapse
Dude are u effin serious bro?!?!? Dude you can literally google specs oryotube it dont go around calling a customer service for specs wtf???? Who does that? I work for a retail carrier and i hate just haaaaaaateeee when ignorant customers come with the dumbest most assbackwards question to complicate and eff up my day GOOGLE IT! dont waste a reps time making him type specs or call them to waste time them EXPLAINING specs... Dude you deserved to get treated that way jesus christ! You contacted lg for specs on a phone!?!?! For GODS SAKES THERES BILLIONS OF PHONE REVIEWERS ON YOUTUBE MKBHD/POKECTNOW/ERICA GRIFFEN/PHONE DOG/TECHNO BUFFALO...
DUDE YOU REALLY PISSED ME OFF!!
Sent from my LG-H811 using Tapatalk
---------- Post added at 11:42 PM ---------- Previous post was at 11:38 PM ----------
Cor-master said:
I'm inclined to agree. Contacted them on twitter over my free SD card failing and they gave me an email address. Sent them an email 2 days ago and heard nothing. Dm'd on twitter and just got a reply "we appreciate your patience as we look into this for you". Really frustrated over it
Sent from my LG-H810 using Tapatalk
Click to expand...
Click to collapse
Dude its a free sd card! I have the phone (LG G4) and i didnt get one.... Its free... Be patient...beggers cant be choosers, why are you demanding for something that isnt free? Why... Do you demand free samples at malls too? Holy bejesus!! This is exactly why companies hate giving crap for free... Demand demand demand... Gimmie gimmie Gimmie.... Chillax its a memory card that comes defective anyways im sure your gonna call and complain to them about that too...
Sent from my LG-H811 using Tapatalk

I patiently waited a month for the SD card, and didn't complain or worry about it, but come on you saying I'm not entitled to customer service? Might have been free but it definitely was one of the reasons (not only by far) that I chose the g4 and thus far I've received no customer service. Hell I'd be fine with an auto reply, to let me know they at least received it. Instead vague twitter responses aren't very reassuring
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Sent from my LG-H810 using Tapatalk

Shouldn't this be posted in the cry me a river section?
Sent from my LG-H811 using Tapatalk

shook187 said:
Shouldn't this be posted in the cry me a river section?
Sent from my LG-H811 using Tapatalk
Click to expand...
Click to collapse
Lmfaoo
Sent from my LG-H811 using Tapatalk

tomus_jerry said:
Since a week having been trying to contact lg customer service as wanted some info regarding lg g4 variants and specification
The only reply i everytime got was donot reply mail and your request have been forwded to concerned department
Was thinking to buy 2 lg g4 but dont wana go for a company whose presale service is such bad
Think samsung or iphone will be good as usual
Sent from my GT-I9300 using Tapatalk
Click to expand...
Click to collapse
Well now you know there is a reason why LG sells so many devices
Sent from my SM-G920T

Slicktune said:
Dude are u effin serious bro?!?!? Dude you can literally google specs oryotube it dont go around calling a customer service for specs wtf???? Who does that? I work for a retail carrier and i hate just haaaaaaateeee when ignorant customers come with the dumbest most assbackwards question to complicate and eff up my day GOOGLE IT! dont waste a reps time making him type specs or call them to waste time them EXPLAINING specs... Dude you deserved to get treated that way jesus christ! You contacted lg for specs on a phone!?!?! For GODS SAKES THERES BILLIONS OF PHONE REVIEWERS ON YOUTUBE MKBHD/POKECTNOW/ERICA GRIFFEN/PHONE DOG/TECHNO BUFFALO...
DUDE YOU REALLY PISSED ME OFF!!
Sent from my LG-H811 using Tapatalk
---------- Post added at 11:42 PM ---------- Previous post was at 11:38 PM ----------
Dude its a free sd card! I have the phone (LG G4) and i didnt get one.... Its free... Be patient...beggers cant be choosers, why are you demanding for something that isnt free? Why... Do you demand free samples at malls too? Holy bejesus!! This is exactly why companies hate giving crap for free... Demand demand demand... Gimmie gimmie Gimmie.... Chillax its a memory card that comes defective anyways im sure your gonna call and complain to them about that too...
Sent from my LG-H811 using Tapatalk
Click to expand...
Click to collapse
They are providing a service so why should i waste my time searching on google if i can get direct answer from there centre
And main thing i wanted to know was where can i buy single sim version of g4 bcoz in our country only dual sim version is available amd ther were so many more version g4c g4s g4stylus
On that they hav model number f500k/l
H815 lte/t
H818n
Nd few more
And in some phone barometer is not there in some carier they hav restricted lock screen drag down menu
So its better if company person reply
Sent from my GT-I9300 using Tapatalk

tomus_jerry said:
They are providing a service so why should i waste my time searching on google if i can get direct answer from there centre
And main thing i wanted to know was where can i buy single sim version of g4 bcoz in our country only dual sim version is available amd ther were so many more version g4c g4s g4stylus
On that they hav model number f500k/l
H815 lte/t
H818n
Nd few more
And in some phone barometer is not there in some carier they hav restricted lock screen drag down menu
So its better if company person reply
Sent from my GT-I9300 using Tapatalk
Click to expand...
Click to collapse
I think their service is ****. I'm in Europe and I don't get that SD card and I paid more for the devce. Maybe I should start a thread

In my opinion every manufacturers' customer service sucks if you don't reach right department.
Have you try making phone calls? Its almost impossible for them to put you on "do not reply" and have to transfer you.
Just play dumb and say "not sure if I dialed in right number" and they will be happy to put you on roulette table. You will land on right number eventually.
Just make sure you have something other stuff to do while they put you on cheesy classic piano music.
Or google.
Sent from my LG-H811 using XDA Free mobile app

sharpehenry said:
In my opinion every manufacturers' customer service sucks if you don't reach right department.
Have you try making phone calls? Its almost impossible for them to put you on "do not reply" and have to transfer you.
Just play dumb and say "not sure if I dialed in right number" and they will be happy to put you on roulette table. You will land on right number eventually.
Just make sure you have something other stuff to do while they put you on cheesy classic piano music.
Or google.
Sent from my LG-H811 using XDA Free mobile app
Click to expand...
Click to collapse
I think email are better way to connect as we have proof of sent and receive mail
Sent from my GT-I9300 using Tapatalk

tomus_jerry said:
I think email are better way to connect as we have proof of sent and receive mail
Sent from my GT-I9300 using Tapatalk
Click to expand...
Click to collapse
I agree, I was mearly making a joke about the whole thing because not everyone receives same experience by other human beings.
but i always ask for the situation numbers before hanging up, if they say they don't have it, ask them to create one and provide one.
so when you call back, you can just say i'm following up on a status of situation # xxxxxxx. don't have to repeat. this way, they have it on records.
email, live chat would be my first choice, then go for actual human conversation.:good:

As a customer service person, email is NOT the better way.
Especially when the person flags it as 'urgent' I show it to my colleagues and laugh (not for real tho) because if it was truly urgent why don't you just call. Through email you give them the opportunity to put it off for later as you're experiencing.
When you call them, they're on the spot and you will get the answer. If not, you'll at the least have a case/ticket number to refer too when you call back the next day or something.

I finally got a response after a week of bugging them on twitter and email. They are shipping me a new SD card. Not sure when( they said 7-10 business days) but I'm fine with a response and am OK with waiting. That's really all I wanted, a status update
Sent from my LG-H810 using Tapatalk