I feel like I need to get this off my chest, so my apologies of this isn't in line with the technical nature of this board.
I RMA'd my Hero a few days ago due to a blown ear speaker (sounded like a bee trapped in there whenever anyone talked), and was sent a refurb Hero that had a broken trackball button. The csr assured me the Hero had no trackball or center button (!!!) and after arguing with him that it did, he finally sent me over to Advanced Data Support or whatever they call it, where they agreed to send me out another Hero. That one arrived today, and refused to accept programming. After 45 minutes with support they finally got it to work by having me manually program it. The previous owners phone number, Sprint email (which is their full name), and city were all in there already, as it was obviously never properly reset at the factory. When they had me make a test call, voicemail, it dialed the old owner's phone number, and I actually spoke to them! When I explained it to him, he said "ohh...uh oh..." like he was pitying me for having his old phone. Out of curiosity, I googled the name, which revealed their myspace and facebook pages. I find this breach of privacy disgusting. Why is Sprint leaving so much personal data on their refurbished phones?
And I'd bet good money the other refurb I was sent, was originally sent in because of that damn broken trackball button, which they ignored and sent right back out as refurbished.
Maybe I'm overreacting, but right now I'm really disgusted with Sprint. Disgusted enough that the EVO looks a lot less enticing than it did a few days ago. :/
Thanks for reading.
-TM
Well, that's not very reassuring. If you don't already have one, I'd consider getting an account over at Sprint Users and putting it there as well. I'd not be happy having my phone go out full of my information!
Wow, this is really funny. I would definetly post at Sprint Users or Sprint Community Forums. Wonder if it is possible to wipe that data our selves before sending it back in. Seems like it would be difficult since Hands Free Activation pretty much populates all that info on the phone for you the first time you boot it up.
i hate the fact sprint takes these broken phones, fixes them and passes them off as new. the hero isn't even a year old and their doing this.
I had to get a refurb just this past Monday and before I took in my old phone I made sure to delete EVERYTHING. Although I really don't think it would hurt me too much for someone to be able to steal my identity.
This isnt something you would normally see. I had to edit what I was about to post. But phones are tested and remanufactured with new parts before being sent out. I would recomend if there is one close to you using a service and repair center for replacement rather than having them send one over the phone.... and you get the added bonus of not having to deal with the RMA kit
fixxxer2008 said:
i hate the fact sprint takes these broken phones, fixes them and passes them off as new. the hero isn't even a year old and their doing this.
Click to expand...
Click to collapse
At no point ever, is an Advanced Exchange ever talked about as a "new" device. Every piece of literature anywhere says its a refurbished phone.. And a tech that tells you different is a liar..
Here you are again spreading lies to get a skewed point across..
I'm ashamed of myself for posting this because I'm so against it but this sounds like a case for bricking before submitting for a replacement.
Flame away...
nebenezer said:
I'm ashamed of myself for posting this because I'm so against it but this sounds like a case for bricking before submitting for a replacement.
Flame away...
Click to expand...
Click to collapse
So are you saying there is no possible way to clear all your personal info?
Roman G said:
So are you saying there is no possible way to clear all your personal info?
Click to expand...
Click to collapse
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Yeah, that's pretty much unacceptable. And it's not the first time it's happened, I've read about this before. I would call the news. Seriously. It's newsworthy. Maybe if Sprint feels a little heat on this issue, they'll be a bit more careful with their customer's privacy.
why would you brick a perfectly good phone because there is someone else's info in it? that's ridiculous. you can do into settings and factory reset yourself and you're good to go. no sense in killing a perfectly good phone for no reason....
I'm ashamed of myself for posting this because I'm so against it but this sounds like a case for bricking before submitting for a replacement.
Flame away...
Click to expand...
Click to collapse
Sent from my HTC EVO 4G using the XDA mobile application powered by Tapatalk
Leukay said:
why would you brick a perfectly good phone because there is someone else's info in it? that's ridiculous. you can do into settings and factory reset yourself and you're good to go. no sense in killing a perfectly good phone for no reason....
Click to expand...
Click to collapse
I think he meant if he had to return his phone he would brick it. You know, so Sprint doesn't just pass it off to the next person as a "refurb" with all his info still in it.
Roman G said:
So are you saying there is no possible way to clear all your personal info?
Click to expand...
Click to collapse
I've read before that user data is stored in the mtd5 file or in mtd5ro. And i dont believe wiping clears out /dev/mtd/mtd5 and mtd5ro. But as nebenezer said you can always brick your phone, or possibly try
Code:
adb shell
rm -r /*
to delete everything. If you really wanted to.... or just delete the mtd5 files, if they actually are where userdata is stored.
So here is the thing.
When the phone is booted up - It polls the tower and says "HEY I'm MEID XXXXXXXXXXXX" - Then The phone says "HEY I DON'T HAVE ANY DATA WHAT THE HELL DO I CONNECT TO" and the Tower answers back "HERE IS ALL YOUR STUPID DATA NOW STFU" this is all of the login info and other stuff associated with the phones owner. The phone can now poll the tower for SMS, Calls, blah, blah, blah. THIS IS CALLED HANDS FREE ACTIVATION
Given overly simplfied.
Even after a phone has been completely reset out of the box brand spanking new. If the MEID is tied to a customer the phone populates automagically with that information. Thank you Sprint for this wonderful invention (which I think Verizon actually started)
So there really is no way to get all of your data off the phone since the phone will attempt to poll the data from the network once it is booted again. You need to make sure that the MEID is completly disassociated from your account to prevent it. Something Sprint has obviously failed at here.
Questions? None? Ok Good.
Kcarpenter, thanks for the explanation. The first phone I had did exactly that, immediately after booting it provisioned itself. The second phone however, did not. It just booted right up the home screen, where the HTC time/weather widget was already populated with the last known location. It appears the phone was never even turned on by Sprint after it was sent in to them. That raises even more disturbing questions regarding their refurbishing process. :/
ffolkes said:
Kcarpenter, thanks for the explanation. The first phone I had did exactly that, immediately after booting it provisioned itself. The second phone however, did not. It just booted right up the home screen, where the HTC time/weather widget was already populated with the last known location. It appears the phone was never even turned on by Sprint after it was sent in to them. That raises even more disturbing questions regarding their refurbishing process. :/
Click to expand...
Click to collapse
The Process is very broken. I have heard this happen more than once.
In fact a story about me:
I bought a used phone from US Cellular, it was one of their "30 Day phones" that was only used for 30 Days by someone who didn't like it. I purchased the phone they set it up gave it to me. I got home and started playing with it and sure enough there where pictures on it of people I didn't know. I thought they may have been demo pictures, but I'll de damned if one of them was a naked black chick and another pic of a naked black dude. (not racial just not my thing). I was furious. I took the phone back and told them what had happened. They said it was impossible that had happened and the pictures where mine (Skiny pasty white guy) I had a few issues with this phones a few days later. Randomly dropping calls/signal/error messages. So I took it in to have it looked at. The water damage sensor had been lit up. No way this was my fault - the phone never left my desk at home because the damn thing didn't work worth a ****. They said this had to be my fault because they check this stuff before they sell the phone again. So I was out 200 bucks for a broken phone with pictures of ugly ass naked people on it.
Lesson Learned:
Drop US Cellular if you have them. If you ever by a used cell phone Check it thorughly for kiddie porn and water damage.
mountaindont said:
kc buddy. uv GOT to stop. people are shhh'ing me in the library...i have too hearty of a laugh.
Click to expand...
Click to collapse
Dude, true story swear on a Bible....
doojer said:
I think he meant if he had to return his phone he would brick it. You know, so Sprint doesn't just pass it off to the next person as a "refurb" with all his info still in it.
Click to expand...
Click to collapse
Even so, factory reset, send it in. Problem solved without ruining the phone
Leukay said:
Even so, factory reset, send it in. Problem solved without ruining the phone
Click to expand...
Click to collapse
Actually,
Service swap to previous device, factory reset, do not power hero on, send it in..
Related
So I went to best buy a few hours ago to get a screen protector for my newly replace Evo. Sadly there was not much of a selection so I went with the Zagg invisible shield one. As I as about to go to the front to pay the mobile person said that he could install it for me if I wanted for $7. I said ok why not I hate installing screen protectors anyway. So he got it on and it was crooked so I told him that it's no good. He tried again and used more solution spray. I got a little worried about the amount he was using and told him maybe that's a little too much spray. He said don't worry it will be ok. Well flash forward to now, I just turned on my Evo and guess what? Solution leaked under the screen!!! I'm about to flip!
Oh no ****ed that guy talk **** to him that you want a brand new evo and to the manager
Sent from my PC36100 using XDA App
verse187 said:
Oh no ****ed that guy talk **** to him that you want a brand new evo and to the manager
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Yea, I just wish tomorrow would come already so I can head down there. I am angry beyond belief. This phone is 2 days old rooted and all my apps, now I have to flash it back to stock and head down there at the crack of dawn to have them most likely give me a hard time about this.
Dammit man...that sucks. Hope you get that resolved. Refund and replace if you ask me.
Sent from my HTC Glacier using XDA App
I dont like best buy.
Bigjim1488 said:
Yea, I just wish tomorrow would come already so I can head down there. I am angry beyond belief. This phone is 2 days old rooted and all my apps, now I have to flash it back to stock and head down there at the crack of dawn to have them most likely give me a hard time about this.
Click to expand...
Click to collapse
You are about to have a hard time with them... they are complete dumb asses at bb.. they are gonna try to play lost with you, just ask for the manager as soon as you walk in. He/ she will play dumb too, then ask for the district manager, then they will get you a little white box out the cabinet, say hello to your new evo!
From past experience with same issue!
Sent from my PC36100 using XDA App
LOL, why did you walk out of the store without checking first. Huge mistake on your part. If there was an error, it should have been fixed right then and there no problems.
I dont know if there is any garentee to protect you. But good luck, hope the fix it or at least get a refund.
This could get interesting make a huge scene then walk with a new evo
Sent from my gingerbread evo 4g
craigbailey1986 said:
You are about to have a hard time with them... they are complete dumb asses at bb.. they are gonna try to play lost with you, just ask for the manager as soon as you walk in. He/ she will play dumb too, then ask for the district manager, then they will get you a little white box out the cabinet, say hello to your new evo!
From past experience with same issue!
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
That is exactly my game plan! I will be playing no games with this tomorrow and will not leave until they do so. What a great way to spend my day off
AtiRadeon1 said:
LOL, why did you walk out of the store without checking first. Huge mistake on your part. If there was an error, it should have been fixed right then and there no problems.
I dont know if there is any garentee to protect you. But good luck, hope the fix it or at least get a refund.
Click to expand...
Click to collapse
I took a quick look at it after he was done with it and everything looked fine. I am guessing the solution made it under the screen with time.
Had the same happen to me at bb and they replaced my evo with no problem.
Sent from my PC36100 using XDA App
lol no chance in hell i would have walked out .
Yeah that's some **** you need to be on / get back on.
And I mean GET THE **** BACK ON. Like, some HELL NO ****.
I mean, BB is full of idiots - this we know - but **** like that .... pssh. LOL
Get back in there and explain that ****. And MAKE SURE they don't send you out. WIthout being physical and overly abusive - verbally I mean.
**** like that is what gives these places - and their employees - a bad name.
internet tough guys are funny so is gangster talk
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Cheesy is CHEESY!
Honestly, sometimes it takes a push ... a verbal push, if you will. You know how many people probably have other people put screen protectors on - for whatever reason - and they just suck? And they just walk out with em?
Just being real.
There are people that won't stand for horse **** ... and there are others that will. It's not about "appearing" tough here or there ... it's like getting anything applied / installed and it not being right but "dealing with it." Shouldn't even have to ask. ****ing say something. LOL
Internet tough guy aside ... and you clearly jumped the gun.
Thanks though, I've seen you post before.\
edit: on that note; do you do anything but post bull**** and / or ask questions?
Honest question.
Because, honestly, I see nothing but - and in this case, nothing but a half decades old picture and bull****-run-of-the-mill-every-other-god-damn-forum-thread-post picture. And dude, you really did use that prematurely ... the bandwagon you're jumping on - this "internet tough guy" **** that has been going on for a while - AROUND HERE AT LEAST, is starting to get out of hand. In the way that people are starting to "diagnose" too much as such. It's a Forum. You clearly don't show up looking to impress the English Majors. Most folks are not worried about spelling errors and "complete sentences." Most, read; the majority - and even the people you admire and adore - couldn't care less about that ****.
So you post your cute pictures.
I hope you like mine.
Please, in the future, if you are going to TRY and be demonstrative ... don't post bull**** before the fact. Or at least as often as you do ... because, well, just ..... no.
If you couldn't install one of those by yourself kinda your fault bro... nit a hard process. I had one for months. It got mucked up underneath took it off been without it. No scratches. I'm on a dinc but same idea. It isn't needed
Sent from my ADR6300 using XDA App
Drewsipher said:
If you couldn't install one of those by yourself kinda your fault bro... nit a hard process. I had one for months. It got mucked up underneath took it off been without it. No scratches. I'm on a dinc but same idea. It isn't needed
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
True.
But, to be fair ... those "liquid" applicators can throw a first timer for a loop ... or whatever.
It can be daunting because you don't know how much / little to use. And I've seen people go overkill with that ish.
That being said ... yes, do it yourself. That's the best way. I mean, these assholes' as BB know little more - if anything - than you do. At least when it comes to their "mobile department."
With that being said about that being said ... should you be so worried, I've heard of others having them do it and when / if they **** up then they are obligated to grab a new one and begin again. If I saw dude doing the same one over and over I'd say something ... can never be embarrassed to question someone who should know what they're doing.
It was like a kid, asking someone to cut out a cut in their griptape ... once I started to work a shop ... **** that, I nailed it or if dude asked for something stupid I said do it themselves. Always worked. I mean, your average consumer can only be so competent.
Make sure the solution isn't just under the protector and will evaporate in a day or so, I've heard that in the past referring to these type of accessories.
i would try using ghost armor. its the best screen protector out there. i had my whole evo done in ghost armor. they use the same material on helicoptor blades to keep it from chipping from flying debre. and you get a lifetime replacement as long as you have your phone. google it for a store near you
Same thing
Happened to me, left a visible shadow like mark on my screen for over a month, out did eventually go away completely,
I also left fingerprints on it so I went to the mall and a zagg booth replaced and installed for only 5 bucks
Zagg makes a good product for protection, it does however seem to yellow after time, of course that could be the oil in. my hands doing that.
Also the feel of it isn't as smooth, it kinda interferes if your a swyper like me.
In closing I will say my phone doesn't have evan a blemish on it, looks as good as it does second week of launch.
Swyped from a galaxy far far away......
I got pickpocketed while walking around downtown Minneapolis and I don't have any insurance or the money to buy a new one but I really want my Vibrant.
Sorry but you're SOL
what anthony said, or go on craigslist and find a cheap one
Let the QQ begin!!!
That sucks dude, whenever I am in a crowd I am always checking my phone, keys and wallet LOL
i say first person you see with a vibrant or better you say break yo self fool and snatch and run.
go steal someone else's phone. thats what i did.
coincidentally, the person whos i stole, stole my phone.
xriderx66 said:
go steal someone else's phone. thats what i did.
coincidentally, the person whos i stole, stole my phone.
Click to expand...
Click to collapse
So you stole your stolen phone?
That's inception type **** right there.
Try this
Not sure but I think Lookout can be added to a missing device. Get the premium version and track it. I know the tracking works, its how I know my kids are ditching school. If they pulled the battery though your screwed. Go to they're web site,it might help.
Zylograth said:
That sucks dude, whenever I am in a crowd I am always checking my phone, keys and wallet LOL
Click to expand...
Click to collapse
How will detecting the theft sooner help? Chances are you still won't catch it in progress. Some of those guys are really good at it.
Lookout has a service where you can install the location software remotely, provided it is still on, in service and hasn't been wiped! Hopefully it's lost and not stolen and you get it back
Sent from my HTC Desire using XDA App
Considering that this guy is enough of a lowlife to steal someone's phone, I would expect that he would post it on Craigslist immediately, especially as he lacks the charger to even charge the device (and probably would not recognize which phone or charger it is).
Just try to look on Craigslist and look at Vibrants. Be suspicious of any without a charger or box and ask him for the IMEI (on the box if you have it). If it is a match then the best thing to do is call the police and have them retrieve the device. Or you could just meet him with a baseball bat.
Longcat14 said:
So you stole your stolen phone?
That's inception type **** right there.
Click to expand...
Click to collapse
yep. After stealing my stolen phone, made a time machine with 80 vibrants mashed into 1 machine. Then i went back in time, when the guy who stole my phone was about to steal it, i grabbed him by the neck and dropped him on the floor. Later i called the police, and they didn't believe me that he was going to steal my phone, so i went to jail for a week. Then after getting out of jail, i knew my life's mission was to catch this guy and frame him for stealing my phone. I later googl'd his name, which i'd glanced at while the cops told me to put my hands up... So after googling his name i found where he lived.
I soon stalked him for 2 years, so i knew where he lived what he did, when he did anything. Unfortunately, the day i planned to frame him, He moved. So i followed him to Russia. After following him to Russia, I stalked him for 2 years, and knew for a fact he wouldn't move this time.
So i planned my attack
- AND THEN I WOKE UP.
XPLANE9 said:
Considering that this guy is enough of a lowlife to steal someone's phone, I would expect that he would post it on Craigslist immediately, especially as he lacks the charger to even charge the device (and probably would not recognize which phone or charger it is).
Just try to look on Craigslist and look at Vibrants. Be suspicious of any without a charger or box and ask him for the IMEI (on the box if you have it). If it is a match then the best thing to do is call the police and have them retrieve the device. Or you could just meet him with a baseball bat.
Click to expand...
Click to collapse
I like the baseball bat idea.
Theif: Yeah, I have your phone here.
Member: Sweet, here's your mo - *pull out bat and beat his ass*
Member: THAT'S FOR STAELING MY PHONE *****, DON'T **** WITH AN XDA MEMBER
Theif: **** **** ****
xriderx66 said:
yep. After stealing my stolen phone, made a time machine with 80 vibrants mashed into 1 machine. Then i went back in time, when the guy who stole my phone was about to steal it, i grabbed him by the neck and dropped him on the floor. Later i called the police, and they didn't believe me that he was going to steal my phone, so i went to jail for a week. Then after getting out of jail, i knew my life's mission was to catch this guy and frame him for stealing my phone. I later googl'd his name, which i'd glanced at while the cops told me to put my hands up... So after googling his name i found where he lived.
I soon stalked him for 2 years, so i knew where he lived what he did, when he did anything. Unfortunately, the day i planned to frame him, He moved. So i followed him to Russia. After following him to Russia, I stalked him for 2 years, and knew for a fact he wouldn't move this time.
So i planned my attack
- AND THEN I WOKE UP.
Click to expand...
Click to collapse
You sir, are amazing.
All of this for a phone, I knew someone loved this phone just like me.
Hey OP, just hope the theif doesn't decide to smash it if you find him, and it ends up like this.
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Call the A-Team Tamtatata tatata ta Tadadada tam tadadam.....
Sent from my GT-P7100 using XDA App
1. go to market.android.com
2. sign in to your google account
3. install the app "Plan B"
or just go here: https://market.android.com/details?id=com.lookout.labs.planb
it will send you the rough coordinates of your phone.
chui101 said:
1. go to market.android.com
2. sign in to your google account
3. install the app "Plan B"
or just go here: https://market.android.com/details?id=com.lookout.labs.planb
it will send you the rough coordinates of your phone.
Click to expand...
Click to collapse
assuming the phone is on and hasnt been wiped or otherwise logged out of gmail that' a great idea. remember to get the baseball bat for when you find the thief or the low life he sold it to for crack money.
Hey guys. Thanks for the funny and helpful feedback. I saw the guy who stole my phone on the city bus (I knew it was him because he used to go to my high school until he got kicked out and someone as ignorant and clueless as him wouldn't be running MIUI and have a ffc installed on their phone) so I tried to get it back but got jumped by him and his friends (he's a GD). I pressed charges on him and they found those guys after they looked at the tapes from the bus and recognized them from times they've arrested them before. they're in jail for aggravated robbery (They took 30$ from me while jumping me). but I couldn't get my phone back due to lack of evidence that it was mine. (Got a replacement Vibrant with a different number on the box). It's a cruel world and all I ever do is try my hardest to spread love and respect to everyone I meet but it's people like them that make me wanna **** some **** up around here.
Ah the gansta disciples. Punk asses. To bad they werent as tame as the south metro chapters. He pick pocketed from the front pocket though? Gotta say, does take talent.
Sent from my SGH-T959 using XDA App
Longcat14 said:
So you stole your stolen phone?
That's inception type **** right there.
Click to expand...
Click to collapse
Sent from my SGH-T959 roided with cm7/ Neo 6 using XDA App
Yep.
Oftentimes we see advice to "go to a corporate store" or only deal with them for serious matters, but in fact, non-corporate stores can be a big help. Here in my area, the local corpstore got sold, and bought by a 'premium reseller'. With that, I found out yesterday, came a repair center. Awesome - I needed one. My headphone jack had become quite useless.
I went in, and within 20 minutes, one of the employees had replaced my headphone jack. No damage, no defects - 100% perfect. And much quicker than I expected. Thanks to TEP, I walked out without paying one red cent.
Why post this? Primarily to counterbalance the feedback on noncorp stores and Sprint repair centers that has come about here. Another user had his Epic all but destroyed by a sloppy solder job - quite unfortunate. But it's worth recognizing that such cases are a minority.
Fun fact: the employee who worked on my device built his Epic from a bunch of spare parts. Cool.
Andrew at the Auburn AL location: if you're reading this, thanks again. Got anything custom on your device? And did you notice I actually had both of Yelawolf's major releases ready in the music player?
Very cool. Good info to have. Also, I find It interesting you're in Alabama. I am as well.
Edit: Might as well. Roll Ride.
Sent from something with a Ｋモ尺れモㄥ.
War Eagle! AU grad (06 EE) here living in Birmingham. Glad someone was able to fix your phone. Soldering is a lost art for most people. Good to see other Alabama folks here.
Sent from my SPH-D700 using XDA App
I'm the guy who had his phone destroyed by a faulty solder job.
Despite that, I was forced to go back to the very same store with the replacement epic a week after when it's screen crapped out. I ended up getting a good chuckle with the repair tech (different guy) as he put the guts from my new phone into the case of my old phone I since it was still in their inventory. Now I have a frankenphone of my own lol.
Overall it was a good experience at the end of the day.
Sent from my SPH-D700 using Tapatalk
tinslwc said:
War Eagle! AU grad (06 EE) here living in Birmingham. Glad someone was able to fix your phone. Soldering is a lost art for most people. Good to see other Alabama folks here.
Click to expand...
Click to collapse
War Eagle, brother. I'm not sure if any soldering was involved - but if it was, it sure was quick.
k0nane said:
Yep.
Oftentimes we see advice to "go to a corporate store" or only deal with them for serious matters, but in fact, non-corporate stores can be a big help. Here in my area, the local corpstore got sold, and bought by a 'premium reseller'. With that, I found out yesterday, came a repair center. Awesome - I needed one. My headphone jack had become quite useless.
I went in, and within 20 minutes, one of the employees had replaced my headphone jack. No damage, no defects - 100% perfect. And much quicker than I expected. Thanks to TEP, I walked out without paying one red cent.
Why post this? Primarily to counterbalance the feedback on noncorp stores and Sprint repair centers that has come about here. Another user had his Epic all but destroyed by a sloppy solder job - quite unfortunate. But it's worth recognizing that such cases are a minority.
Fun fact: the employee who worked on my device built his Epic from a bunch of spare parts. Cool.
Andrew at the Auburn AL location: if you're reading this, thanks again. Got anything custom on your device? And did you notice I actually had both of Yelawolf's major releases ready in the music player?
Click to expand...
Click to collapse
Haha... I love yelawolf! Been banging that since trunk music dropped! But yeah seriously the non corporate store here in columbia is great... I broke my screen and walked out with the screen replaced in about 15 minutes... they are uber helpful and always have been with me and my wife. I don't even go to the corporate store anymore!
Sent from my SPH-D700 using Tapatalk
flastnoles11 said:
Haha... I love yelawolf! Been banging that since trunk music dropped! But yeah seriously the non corporate store here in columbia is great... I broke my screen and walked out with the screen replaced in about 15 minutes... they are uber helpful and always have been with me and my wife. I don't even go to the corporate store anymore!
Sent from my SPH-D700 using Tapatalk
Click to expand...
Click to collapse
I only go to corporate.
Sent from my SPH-D700 using XDA App
austin420 said:
I only go to corporate.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Dude, do you take a "**** in peoples' cheerios pill" every day? I swear. I'll throw a party for you when you post something positive in a thread.
The Root said:
Dude, do you take a "**** in peoples' cheerios pill" every day? I swear. I'll throw a party for you when you post something positive in a thread.
Click to expand...
Click to collapse
I still only go to corporate.
Sent from my SPH-D700 using XDA App
austin420 said:
I still only go to corporate.
Sent from my SPH-D700 using XDA App
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Click to collapse
Good for you.
zanderman112 said:
Good for you.
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k0nane said:
Click to expand...
Click to collapse
As you wish, King k0.
Sent from my Legendary 2.2 infused device.
I usually advise people not to go into sprint stores at all unless they bricked their phone.
Sent from my SPH-D700 using XDA App
AMERICANS! Lol..I'm in Georgia, and I suffer the Epic as well..well, did suffer it, on my fourth one now (first two I thought had faulty compasses because the SkyMap app would not show anything but UP even when pointing down- did you know when you calibrate your devices' accelerometer in the settings you tap the button and then place the phone SCREEN DOWN on a level surface to get it calibrated? Neither did the guys at the store...or I for that matter, until phone number 3, hmmm).
Any of you guys have a riffbox?
luna_c666 said:
AMERICANS! Lol..I'm in Georgia, and I suffer the Epic as well..well, did suffer it, on my fourth one now (first two I thought had faulty compasses because the SkyMap app would not show anything but UP even when pointing down- did you know when you calibrate your devices' accelerometer in the settings you tap the button and then place the phone SCREEN DOWN on a level surface to get it calibrated? Neither did the guys at the store...or I for that matter, until phone number 3, hmmm).
Any of you guys have a riffbox?
Click to expand...
Click to collapse
Sounds like your Epic is suffering you, and not the other way around. ;-)
Sent from my SPH-D700 using Tapatalk
I've been to 3 corporate stores and 2 non corporate in the last few days. Sadly none of them were able to help me out but all were courteous and helpful. I usually go to the non corporate store down the street when my Sprint phone (various) have needed service and they've done a wonderful job.
Back story on the current problem in case anyone has any advice. A few days ago my epic had a sad accident where the LCD has developed a crack causing it not display anything. ADB tells me the guts are fine and the gorilla glass doesn't have a mark on it. Sprint told me with TEP that screen replacement is free (IF they have a replacement screen around). Short of it no one has a replacement screen in Central Ohio it appears and no one will just order a screen. So it appears I'm stuck with the $100 deductible on the TEP... sucks
Asurion (I believe that is right) sent me a brand new phone with activation instructions and a return mailing envelope for my DOA phone. Just call the folks at customer service and explain to them your problem- no need to go anywhere, they should send it right to you..and you won't be without a phone for the RMA/repairs! I am sprint with TEP too, if that is what you are on they should do the same for you.
luna_c666 said:
Asurion (I believe that is right) sent me a brand new phone with activation instructions and a return mailing envelope for my DOA phone. Just call the folks at customer service and explain to them your problem- no need to go anywhere, they should send it right to you..and you won't be without a phone for the RMA/repairs! I am sprint with TEP too, if that is what you are on they should do the same for you.
Click to expand...
Click to collapse
Thanks for idea I'm looking into them. The online portion bounced me saying for this kind of issue talk to a Sprint Maintaince location... I'll try giving Asurion a call tomorrow and see if I can get a better answer.
wispoffates said:
Thanks for idea I'm looking into them. The online portion bounced me saying for this kind of issue talk to a Sprint Maintaince location... I'll try giving Asurion a call tomorrow and see if I can get a better answer.
Click to expand...
Click to collapse
I just called Sprint Customer service..I dropped my phone and the screen wouldn't even come on, though touch was still active (could tell by haptic feedback). The Sprint CS will arrange it, not sure if calling Asurion direct would accomplish anything, I never did. As far as I can tell, they handle the warranty for the sprint TEP plans.
I no longer go corporate since the local reseller moved and upgraded its status and can now do almost everything corporates can. It saves me about 110 miles of driving.
Sent from my hoe. Forgive the typoes; it's an Epic.
A week ago, I traded my like new One X for a like new Nexus 4. It seemed flawless when I got it. It was rooted when I got it, and I put Paranoid Android on it when I got home. A couple days later, I decided to try a couple different kernels so I could adjust the RGB and gamma. I installed Franco kernel, and his kernel management software. I adjusted my screen, and also turned on fast USB charging. That night, I woke up in the middle of the night to find the phone extremely hot. It was plugged into a standard wall charger. The touchscreen was also completely unresponsive in the os, but was responsive in the bootloader and in TWRP. I quickly reflashed to the stock kernel and let the phone cool down. It became responsive again after cooling down. I figured it was an overheat protection thing, so then yesterday I tried another kernel on it but did not turn on fast usb charging, figuring that that was the culprit. The phone charged fine during the day yesterday, and all seemed well. Well this morning, I woke up to an unresponsive hot phone with the battery only at 70 something after charging all night. This time, the phone was also unresponsive in TWRP as well. The only thing I was able to do was hard reboot. I cant even power the phone down by selecting power off in the bootloader- it just reboots. I have completely wiped the phone, and reflashed and the issue still persists, My wife is pissed at me cuz she hates it when I get new phones, and now this phone is consuming more of my time and she says I was stupid for trading my perfectly good one x for this phone. I don't know what to do, as this is obviously not a software issue. I'm going to try to give as much info as possible, as I'm really pissed off right now and I want to make sure I give as many details as anyone needs.
(list borrowed from another help post)
* yes my phone is rooted
* no I haven't dropped it ever
* no I haven't exposed it to water or anything else that is abnormal ever
* yes I flashed a custom ROM.... cm10.1 and PA, both from Goo
* yes the MD5 matched
*yes I flashed a custom Kernel (last night) ......... Franco Kernel and
* no I didn't have any issues afterwards, just after it was charging and overheated.
* the phone worked fine with the os until the overheat
* yes I fully wiped prior to flashing
* yes I am completely sure I didn't drop the phone and/or expose it to anything specific
* yes I have a seidio surface case and zagg shields front and back on the phone.
Is my warranty voided now that my bootloader is unlocked? If I return to stock and return it, can they find out and not honor my warranty? My wife will KILL me if they keep my $300 for any reason!!
Its working again now, after sitting unresponsive in TWRP I rebooted it so I could save some files as I planned to unroot. Im sure this will happen again. What should I do? Call Google? And pretend its still having the problem?
I would flash the stock image first and see if the problem persists.
I also don't think Google will be able to help you since you aren't the original owner of the phone.
So the warranty is void when you sell a phone? Because it's back to being unresponsive again.
IrocD said:
So the warranty is void when you sell a phone? Because it's back to being unresponsive again.
Click to expand...
Click to collapse
If i were you, i would return it completely to stock and re-lock the bootloader using one of the toolkits and send it back to Google, sounds like its defective. I don't think Google will screw you around on the warranty just because you weren't the original owner.
ScumDroid said:
If i were you, i would return it completely to stock and re-lock the bootloader using one of the toolkits and send it back to Google, sounds like its defective.
Click to expand...
Click to collapse
Phone is returned to stock, and the issue persists. GRR
I don't think Google will screw you around on the warranty just because you weren't the original owner.
Click to expand...
Click to collapse
I just got off the phone with Google support, and the first thing they asked for was the email address used to purchase the phone. Which I don't have. And he said he cant help me without it. I'm LIVID!! Is overheating on a wall charger while idle a known problem for this device??
IrocD said:
Phone is returned to stock, and the issue persists. GRR
I just got off the phone with Google support, and the first thing they asked for was the email address used to purchase the phone. Which I don't have. And he said he cant help me without it. I'm LIVID!! Is overheating on a wall charger while idle a known problem for this device??
Click to expand...
Click to collapse
Does it overheat with other chargers too?
Sent from my Nexus 4 using xda premium
IrocD said:
Phone is returned to stock, and the issue persists. GRR
I just got off the phone with Google support, and the first thing they asked for was the email address used to purchase the phone. Which I don't have. And he said he cant help me without it. I'm LIVID!! Is overheating on a wall charger while idle a known problem for this device??
Click to expand...
Click to collapse
aww that sucks man, can you get the email address off the person you bought it from? And as el daddy mentioned are you using the original charger? I haven't had any issues with overheating
ScumDroid said:
aww that sucks man, can you get the email address off the person you bought it from?
Click to expand...
Click to collapse
I am frantically emailing and texting him as we speak. This was a craigslist deal, so who knows if he will help me. He did mention the warranty when we did the swap, so I hope he does.
And as el daddy mentioned are you using the original charger? I haven't had any issues with overheating
Click to expand...
Click to collapse
It has happened with the factory LG charger, and a Blackberry charger as well. I know that sometimes chargers don't work with another phone, but that's rare from all my years in wireless. And that's all that would happen, is that it wouldn't work.
As of right now, it's working. But that's just right now. I can't rely on this device, and as much as I like it, I'm missing my One X right now. I traded a perfect phone, for THIS. My wife is still angry at me. Every time I get a new phone she complains that I have to spend time doing everything with it. I swore up and down that this Nexus was it for a while. Now THIS.
And of course, it's back to not working again. Any ideas on a cause or if this if fixable in someway on my own? Digitizer replacement or something?? Any recourse if I can't get the info Google wants? And does anyone know how quickly I can expect to see an RMA device if I am successful, or if there is a paid expedited shipping option or something? Ugh sorry to ask so many questions but I'm just so upset over this.
IrocD said:
And of course, it's back to not working again. Any ideas on a cause or if this if fixable in someway on my own? Digitizer replacement or something?? Any recourse if I can't get the info Google wants? And does anyone know how quickly I can expect to see an RMA device if I am successful, or if there is a paid expedited shipping option or something? Ugh sorry to ask so many questions but I'm just so upset over this.
Click to expand...
Click to collapse
I think the RMA turnover is roughly a week. If you manage to get the email for the warranty, you have to pay the shipping 1 way afaik. Worst case scenario you have to pay to get it fixed Good luck man.
During one of the brief moments the screen worked, I had the foresight to pair my bluetooth mouse to the phone. It allows me to navigate the phone even when the digitizer isn't working, but its extremely stupid to have to do. The kid I traded with still has yet to respond to my numerous texts. I really hope he isn't gonna screw me. I just don't know what to think anymore.
actually you might be able to get warranty service still.
you will need to find out if it was purchased from the play store. if it was, you need the email address it was purchased with. google can then transfer the warranty to you and get you service.
i went through this just yesterday. i bought the phone from someone who bought it from the play store. i called google for an exchange, they asked for this info and then emailed me with a request for serial number, address, name.. etc.
IF you can't get the gmail address of the original buyer - google can process it as a gift which means they don't need the email address but it MUST have been purchased through the play store. otherwise they won't help.
again - i just called google yesterday and this is what they told me.
i know how you feel man. i sold my perfectly good galaxy note 2 for this phone that randomly shuts off. mind you this was back in january and the random shut off thing has just been recently.
anyhow, google will help you as long as you have the info they need. good luck.
SeraldoBabalu said:
you will need to find out if it was purchased from the play store.
Click to expand...
Click to collapse
if it was, you need the email address it was purchased with. google can then transfer the warranty to you and get you service.
Click to expand...
Click to collapse
I hope you're right, but the third sentence in the warranty contradicts that, and says:
Nexus 4 Warranty Booklet said:
The limited warranty extends only to the original purchaser of the product and is not assignable or transferable to any subsequent purchaser/end user.
Click to expand...
Click to collapse
If anything, once I get this non-responding, possible scammer/jerk to give me the info, maybe at the least I could pretend it was given to me as a gift. Every hour that goes by, makes me angrier and angrier that I had a PERFECT HTC One X, and I couldn't just be satisifed with that. I just HAD to roll the dice AGAIN. It seemed like a fair trade, unless he knew it had issues. But if that is the case, why would he go through the trouble of trading/scamming someone and having them know his address and phone number when he could have easily gotten Google to replace it himself?
Well Seraldo, so far so good. I called again and didn't mention my first call. I said that the device was a gift and I didn't know the email address. He asked me for the IMEI instead, and it's worth noting that the previous rep did not ask for anything else. He saw an opportunity to close the door on helping me, and took it. The helpful rep also sent this email to summarize our conversation:
Hi David,
Thank you for contacting Google. I do understand how not being able to get your device to respond can be very frustrating.However, I will be more than happy in assisting you with this issue.
As promised over the phone, I have consulted this case up to a specialist. We will look over this case as thoroughly as possible to get this resolved as quickly as possible. Also as promised, I am going to be keeping you updated with ever new information.
If you have any other questions or concerns, please respond directly back to this email.
Best Regards,
James
The Google Play Team
I will keep you guys posted on how this develops. I do want to ask tho, are we 100% sure that they wont be able to tell my phone was unlocked/rooted/unrooted/relocked? Cause if they suck $300+ out of our account saying the warranty is void, that night you all will be watching the news and there will be a story about a guy in Rhode Island getting castrated by his wife. And no... I'm not joking. On a lighter note, I do have to say that the hold time for calling Google support was almost nonexistent. Very pleased with that =)
IrocD said:
once I get this non-responding, possible scammer/jerk to give me the info, maybe at the least I could pretend it was given to me as a gift.
Click to expand...
Click to collapse
Whenever you make a deal on craigslist, you had better count on never seeing/hearing from the other party once the money/items have traded hands. It's common sense.
I also for the life of me cannot figure out why men these days get together with a female only to let them become the boss of everything, and show fear of them.. even in public. From reading this thread top to bottom, it seems as though you're getting angry at things you cannot control.
I'd start with your relationship, then work on the phone.
Visa Declined said:
Whenever you make a deal on craigslist, you had better count on never seeing/hearing from the other party once the money/items have traded hands. It's common sense.
Click to expand...
Click to collapse
Agreed. This wasn't my first rodeo, and I'm well aware of what goes down with CL deals. The only reason I even bothered is because the existence of the warranty was discussed by him and I as part of the sale, and also the fact that what I required from him to take advantage of the warranty was merely a two second text message containing his email address. He would literally only have to lift a finger (or two) for a second to enable me to have use of the warranty that the owner of the phone is entitled to. I gave him a perfect device, and had something gone wrong with the One X I would have gladly done the same for him.
I also for the life of me cannot figure out why men these days get together with a female only to let them become the boss of everything, and show fear of them.. even in public.
Click to expand...
Click to collapse
Well, Mr. Rockefeller, I'm not sure of your financial situation, but money is pretty tight over here. I have a wife and a child to feed/clothe/house, and losing 300-some-odd dollars on a phone would be devastating to our finances and my wife would be well within her rights to be upset about it. However, the castration comment, and subsequent 'deadpan' statement about me not being kidding, was in fact, a joke. I'm sorry you couldn't see through to that.
From reading this thread top to bottom, it seems as though you're getting angry at things you cannot control.
Click to expand...
Click to collapse
Angry at the guy for not sending me a two second text? Yes. About the rest of the situation? No. More sad and disappointed. I was really venting my frustration on the entire situation, and reaching out for productive suggestions for the matter at hand, which you have provided none of. I have also read this thread top to bottom, and I fail to see where you showed me your PhD and I requested relationship/life advice from you. Maybe I missed something? Kindly troll another thread, and maybe come back if/when you have something useful to offer =)
I'd start with your relationship, then work on the phone.
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yep so i just got the email from google saying my return is authorized and i can go ahead an order a new one then ship the old one back.
again - i bought this phone from someone else who purchased it from the play store. so the warranty can be transferred. called on friday 5:00pm, sunday morning 11:00am, replacement ordered and ups tracking info received.
OP: i hope you get your replacement. i got two kids and although it won't kill me to lose $350, it's still a kick in the balls. i feel your pain.
SeraldoBabalu said:
yep so i just got the email from google saying my return is authorized and i can go ahead an order a new one then ship the old one back.
again - i bought this phone from someone else who purchased it from the play store. so the warranty can be transferred. called on friday 5:00pm, sunday morning 11:00am, replacement ordered and ups tracking info received.
Click to expand...
Click to collapse
That's awesome.,, I have received an email telling me that they will be transferring the warranty to me, and at that point I will be sent a Play Store link to begin the ordering process.
OP: i hope you get your replacement. i got two kids and although it won't kill me to lose $350, it's still a kick in the balls. i feel your pain.
Click to expand...
Click to collapse
I'm sayin, $350 is a good chunk of change. If it weren't for the fact that it's tax season, I wouldn't even have the $350 on a card to float during the exchange process. Thanks for the well wishes =)
IrocD said:
I have received an email telling me that they will be transferring the warranty to me, and at that point I will be sent a Play Store link to begin the ordering process.
Click to expand...
Click to collapse
Awesome man, that's good news. :good: :good:
Got my first one from Verizon about 8 days ago and was loving it, well all except it being a Verizon variant that's locked up tighter than a banjo string. Anyway a couple days in I noticed it would take a few attempts for the screen to recognize my supple yet vigorous touches. Anyway, I saw the support option in the settings menu and called. The first number was disconnected or something lol, the second however sent me straight to Google customer care. I thought sweet they will take care of me. They had me do the usual reset, factory reset, stand on my head, close one eye and fart. Nothing worked so they said we will be more than happy to send a replacement..... But you must first send us your phone. I said haha hold on now pump them brakes. They didn't get the humor but anyways they checked and checked again and still said that would be the deal. I had them email me the shipping labels. While waiting for the bits to make their way into my electronic mail inbox, I pulled my head out and called ole Big Red. No not the larger lady in produce from the Piggly wiggly, Verizon. They were absolutely the most helpful that they have ever been... I was dumbfounded at how fast they had a phone coming to my hacienda. It was there the next day. Well low and behold the phone I got was straight from the Google machine making folks themselves. In all her glory, there lied an unlockable pixel 2 XL..... Yeeeeehaaawww. I got to reading and pecking at the keyboard like a liberal looking for a new fake news article about our president. Anyway, if you're offended it's ok. I found some great information about unlocking, flashing and rooting so away I go. Got it done, not without making some new friends on here and if y'all helped and are reading this, thanks again. I got it unlocked and finished setting it up before I put the Sim in. Fired it back up and good to go. Well, this morning this phone must've been feeling a little freaky because it flashed me. Not once or twice but not stop. Everytime it goes into always on it goes bananas flashing and flickering like crazy. Also, another problem is a larger dark spot about 1/2 inch tall and it is towards the bottom of the screen and reaches across the entire width of the screen. So 3rd verse same as the 2nd. Verizon has one on the way and praying it's another unlockable.
Bert
heelsfan25 said:
Got my first one from Verizon about 8 days ago and was loving it, well all except it being a Verizon variant that's locked up tighter than a banjo string. Anyway a couple days in I noticed it would take a few attempts for the screen to recognize my supple yet vigorous touches. Anyway, I saw the support option in the settings menu and called. The first number was disconnected or something lol, the second however sent me straight to Google customer care. I thought sweet they will take care of me. They had me do the usual reset, factory reset, stand on my head, close one eye and fart. Nothing worked so they said we will be more than happy to send a replacement..... But you must first send us your phone. I said haha hold on now pump them brakes. They didn't get the humor but anyways they checked and checked again and still said that would be the deal. I had them email me the shipping labels. While waiting for the bits to make their way into my electronic mail inbox, I pulled my head out and called ole Big Red. No not the larger lady in produce from the Piggly wiggly, Verizon. They were absolutely the most helpful that they have ever been... I was dumbfounded at how fast they had a phone coming to my hacienda. It was there the next day. Well low and behold the phone I got was straight from the Google machine making folks themselves. In all her glory, there lied an unlockable pixel 2 XL..... Yeeeeehaaawww. I got to reading and pecking at the keyboard like a liberal looking for a new fake news article about our president. Anyway, if you're offended it's ok. I found some great information about unlocking, flashing and rooting so away I go. Got it done, not without making some new friends on here and if y'all helped and are reading this, thanks again. I got it unlocked and finished setting it up before I put the Sim in. Fired it back up and good to go. Well, this morning this phone must've been feeling a little freaky because it flashed me. Not once or twice but not stop. Everytime it goes into always on it goes bananas flashing and flickering like crazy. Also, another problem is a larger dark spot about 1/2 inch tall and it is towards the bottom of the screen and reaches across the entire width of the screen. So 3rd verse same as the 2nd. Verizon has one on the way and praying it's another unlockable.
Bert
Click to expand...
Click to collapse
Chances are it won't be a unlocked version again but I hope for you it comes unlocked!
Sent from my Pixel 2 XL using Tapatalk
heelsfan25 said:
Got my first one from Verizon about 8 days ago and was loving it, well all except it being a Verizon variant that's locked up tighter than a banjo string. Anyway a couple days in I noticed it would take a few attempts for the screen to recognize my supple yet vigorous touches. Anyway, I saw the support option in the settings menu and called. The first number was disconnected or something lol, the second however sent me straight to Google customer care. I thought sweet they will take care of me. They had me do the usual reset, factory reset, stand on my head, close one eye and fart. Nothing worked so they said we will be more than happy to send a replacement..... But you must first send us your phone. I said haha hold on now pump them brakes. They didn't get the humor but anyways they checked and checked again and still said that would be the deal. I had them email me the shipping labels. While waiting for the bits to make their way into my electronic mail inbox, I pulled my head out and called ole Big Red. No not the larger lady in produce from the Piggly wiggly, Verizon. They were absolutely the most helpful that they have ever been... I was dumbfounded at how fast they had a phone coming to my hacienda. It was there the next day. Well low and behold the phone I got was straight from the Google machine making folks themselves. In all her glory, there lied an unlockable pixel 2 XL..... Yeeeeehaaawww. I got to reading and pecking at the keyboard like a liberal looking for a new fake news article about our president. Anyway, if you're offended it's ok. I found some great information about unlocking, flashing and rooting so away I go. Got it done, not without making some new friends on here and if y'all helped and are reading this, thanks again. I got it unlocked and finished setting it up before I put the Sim in. Fired it back up and good to go. Well, this morning this phone must've been feeling a little freaky because it flashed me. Not once or twice but not stop. Everytime it goes into always on it goes bananas flashing and flickering like crazy. Also, another problem is a larger dark spot about 1/2 inch tall and it is towards the bottom of the screen and reaches across the entire width of the screen. So 3rd verse same as the 2nd. Verizon has one on the way and praying it's another unlockable.
Bert
Click to expand...
Click to collapse
how did u have em exchange it when u are within your excellence guarantee??
I called verizon tech support and after they "verified" the issues they next day the replacement. They had me download the app that enables them to share your screen, but since my problems were screen related, they could not see the problem.
heelsfan25 said:
I called verizon tech support and after they "verified" the issues they next day the replacement. They had me download the app that enables them to share your screen, but since my problems were screen related, they could not see the problem.
Click to expand...
Click to collapse
so even tho u just got ur phone they sent u a brand new one?
Absolutely, and they are next day air. They have made the process very simple.
heelsfan25 said:
Absolutely, and they are next day air. They have made the process very simple.
Click to expand...
Click to collapse
they wont send me one lol she said take to store n get a new one
elliwigy said:
they wont send me one lol she said take to store n get a new one
Click to expand...
Click to collapse
So this will be my third, and my wife is having one replaced as well. Not sure if you just got an individual that was inexperienced, but i would call back. I would tell them going back to the store is not an option, but be nice about it ya know. Dang. Good luck, and keep us posted.
elliwigy said:
they wont send me one lol she said take to store n get a new one
Click to expand...
Click to collapse
Did they give you one before? Or is this your first replacement?
Sent from my Pixel 2 XL using Tapatalk
browniegirl said:
Did they give you one before? Or is this your first replacement?
Sent from my Pixel 2 XL using Tapatalk
Click to expand...
Click to collapse
We bought them on the 2nd and I called the first time late on the 5th and had the replacement on the 7th. I called yesterday the 10th and our replacements have been delivered as of about 30 minutes ago. All done over the phone. I called 18002564646 and asked for tech support.
browniegirl said:
Did they give you one before? Or is this your first replacement?
Click to expand...
Click to collapse
its because i got a brand new one at the store last friday.. since im within my 14day guarantee they replace with a new one in store.. she wouldnt send me a replacement due to this as the ones they send are refurbished
---------- Post added at 12:55 AM ---------- Previous post was at 12:55 AM ----------
im just gonna keep this one and find a way to root it lol
---------- Post added at 12:56 AM ---------- Previous post was at 12:55 AM ----------
if we can find the edl files for this phone we coud probably unlock it that way
Hmm. Either this coming Thursday or Friday is our 14 day mark so I don't understand why they wouldn't send one. I personally didn't care if it was refurbished because they are like new anyway.
I just got home opened the box and it is another unlocked phone....
heelsfan25 said:
Hmm. Either this coming Thursday or Friday is our 14 day mark so I don't understand why they wouldn't send one. I personally didn't care if it was refurbished because they are like new anyway.
I just got home opened the box and it is another unlocked phone....
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They're sending me a replacement by Thursday lol. Told them my battery was losing charge and getting hot and there's no way I can get to the store lol. **** better be unlocked haha
Lol good luck. The warranty replacement phone my wife got today was unlocked as well. However, we are just returning it since she decided she wanted the note 8 last night. We have had some serious problems with these phones.... Sucks I was pumped really even with the Verizon variant but these problems have kinda put a damper on it. Well, that and the fact that rooting and romming just isn't as easy as it used to be. What a shock.
heelsfan25 said:
...long breathless post redacted...
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TL;DNR
Take a breath and give us a few paragraphs, sheesh.
Sweet
I am currently on my 4th replacement, awaiting the 5th that is shipping today. Hang in there mate!
Returned them for all sorts of issues, mainly dealing with bad displays (botchiness, graininess, patches, dead pixels) and the last one I am returning because of bad and rapid battery drain. I've tried all possible troubleshooting steps.
I can't get Verizon to replace my phone for nothing.. took it to the store and talked to tech support.. they won't budge
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sidhaarthm said:
I am currently on my 4th replacement, awaiting the 5th that is shipping today. Hang in there mate!
Returned them for all sorts of issues, mainly dealing with bad displays (botchiness, graininess, patches, dead pixels) and the last one I am returning because of bad and rapid battery drain. I've tried all possible troubleshooting steps.
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My new one is great lol.. just not unlocked. We're your replacements unlockable googl variants?