Screen durning call - Verizon Galaxy Note 3 Q&A, Help & Troubleshooting

When I call my voicemail and go to put in my pin the screen flickers on an off. I know you have an option to keep the screen on but that will obviously kill the battery more. Anyone else having this issue?

joeyac02 said:
When I call my voicemail and go to put in my pin the screen flickers on an off. I know you have an option to keep the screen on but that will obviously kill the battery more. Anyone else having this issue?
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Your probably getting your hand up to close to the sensor near the top of the screen triggering it to turn off because it thinks it's close to your face.

Related

Search Contacts while on call

Weird.
Was just on a call but had to search through my contacts and the screen would dim out every 1 second..press the back key again too continue looking and the screen dims out again.
Any ideas on why I can't run another task while on a call because the screen keeps dimming out?
the phone has a proximity sensor like the iphone. when on a call screen will automatically turn off when you put it up to your face because the sensor sees that theres no light (unless your face is a flashlight). you probably blocked it by accident while using the phone. its somewhere on the top of the phone dont kknow exactly where though.
melterx12 said:
the phone has a proximity sensor like the iphone. when on a call screen will automatically turn off when you put it up to your face because the sensor sees that theres no light (unless your face is a flashlight). you probably blocked it by accident while using the phone. its somewhere on the top of the phone dont kknow exactly where though.
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Ahh that makes sense. My DSLR has that as well. Thanks for clearing that up.
Yeah if you put it on speaker it wont do it.

In call screen problem HELP!!!!

During a call
When a call is in progress, a shade covers the Phone dialer’s onscreen buttons to prevent accidental taps. Only the Keypad and End Call buttons are active.
Well for some strange reason this is no longer the case with my HD2, the shade is no longer there and all buttons are active without having to pull down which is annoying the hell out of me as I keep pressing random buttons with my cheek, anywhere in settings to turn this back on? I cant find it grrrrr!!!!
CONTACTMC said:
During a call
When a call is in progress, a shade covers the Phone dialer’s onscreen buttons to prevent accidental taps. Only the Keypad and End Call buttons are active.
Well for some strange reason this is no longer the case with my HD2, the shade is no longer there and all buttons are active without having to pull down which is annoying the hell out of me as I keep pressing random buttons with my cheek, anywhere in settings to turn this back on? I cant find it grrrrr!!!!
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Have you installed BsBTweaks? If so, you've de-selected the Phone Slide Cover option.
Nope, no bsb tweeks, its really odd, and i cant find it on the settings page, oh well, was due another hard reset anyway!
Do you have screen protector? . If yes, take it out. And your problem is solved . Plz notify me . If you have a screen protector its not necessary, it will not correct your problem to make hard reset. If not..then we will what we can do for you
I have a different problem? When I make or receive a call as soon as I accept, the screen goes dark and I cannot see the display. I can tap any button and then it shows the display. Can I change that to c the display all the time? On my iPhone, it would go dark when I place the phone to my ear, but once I removed the phone from my ear, the display would be there. Thanks!
asctony said:
I have a different problem? When I make or receive a call as soon as I accept, the screen goes dark and I cannot see the display. I can tap any button and then it shows the display. Can I change that to c the display all the time? On my iPhone, it would go dark when I place the phone to my ear, but once I removed the phone from my ear, the display would be there. Thanks!
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Man, do you have a screen protector yes or no ?. Because i had the same problem. Look mate, in the HTC there are two sensors. It is on the left as you watch the phone. Sometimes the screen protector becomes dirty, then this brings problem to the sensors. So, if you have screen protector please remove it, so i guess that it will work like the Iphone after. When you have the phone at your ear, the screen becomes black. When you remove it from your ear the screen appears. Did you understand me ?. If you dont have screen protector then we will see. Plz notify me.
Antonios76 said:
Man, do you have a screen protector yes or no ?. Because i had the same problem. Look mate, in the HTC there are two sensors. It is on the left as you watch the phone. Sometimes the screen protector becomes dirty, then this brings problem to the sensors. So, if you have screen protector please remove it, so i guess that it will work like the Iphone after. When you have the phone at your ear, the screen becomes black. When you remove it from your ear the screen appears. Did you understand me ?. If you dont have screen protector then we will see. Plz notify me.
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Antonios76: Thank you very much for trying to help me and providing the information.
I do not have a screen protector on my HD2. I also keep my screen very clean, too.

Screen stays black while in call

im running full stock everything for starters.
When i am in a call sometimes up to my ear or speakerphone the screen will go black and i wave my hand in front of the light sensor and nothing works. The screen stays black. I like having the lock button hang the phone up so i want to keep that option on...
Just wondering why it is doing this, thx.
Its a thing to save battery usage,
do you have a case on it?
from my experimentation, the sensor is somewhere at the top, left of the power button when the phone is facing you.
prehaps your hand, hair, or case is covering it causing it to turn off - as it should
it thinks your in a call and you dont need to look at the screen.

[Q] Screen turning black on calls

Randomly when I'm in a call regardless if that's skype or a regular phone call when I go to do something else on my phone it turns to a black screen and almost immediately changes back. Rinse and repeat. Can someone help me fix this issue? Thanks.
Commies said:
Randomly when I'm in a call regardless if that's skype or a regular phone call when I go to do something else on my phone it turns to a black screen and almost immediately changes back. Rinse and repeat. Can someone help me fix this issue? Thanks.
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did you check in the menu Settings > Call > Turn off screen during calls?
..
How would I do that? And to the first post, it is off.
..
No need to be an asshole about it. I did look in the settings menu, obviously I couldn't find it. I've searched through the forums as well on google. Maybe I'm not seeing it but the only thing I've found is something through ABD and I'm not currently rooted.
Did you install any app that may interfere with the sensor? E.g. Smart Cover app...?
I did not.
Still having this issue. Screen flickers. Mostly on skype.

[Q] Screen goes black when I make a call

My nexus 4 Lollipop 5.1 Seems to have a problem when I make a call. I hit the phone symbol, select the number I want to call from my requent call list. I hit the dial button and make the call........ The problem comes when I go to end the call the screen goes black such that I can end the call. I just have a black screen........
Does anyone out there have any idea whats happening and what the fix may be?
Thanks for any help
Remove your screen protector.
Blacksmith5 said:
My nexus 4 Lollipop 5.1 Seems to have a problem when I make a call. I hit the phone symbol, select the number I want to call from my requent call list. I hit the dial button and make the call........ The problem comes when I go to end the call the screen goes black such that I can end the call. I just have a black screen........ Does anyone out there have any idea whats happening and what the fix may be? Thanks for any help
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The screen is supposed to go black when you make a call--or, rather, when you place the phone to your ear. There is a "proximity detector" along the top edge of the screen, and it detects your ear when your ear gets close. The phone then turns off the screen sensors so that your ear or your cheek doesn't push any buttons while you are talking, and turns off the screen illumination for aesthetic reasons. However, the proximity detector is supposed to cause the screen to turn back on when you remove the phone from your ear. That isn't happening for you. When it didn't happen for me, I took it to the shop. The tech said the proximity detector was broken, and ordered a new one. But replacing the proximity detector didn't help. He finally disabled the sensor so that proximity was never detected. that worked.
This story does not have a happy ending for me. The phone worked for a couple of days. Then I tried to reboot, and it went in to a boot loop. None of the standard cures for a boot loop is helping me. I doubt if the two problems are connected.
Proximity sensor turns off screen when you put it to your ear to avoid your skin touching the "End call" button or something else
kbakalar said:
The screen is supposed to go black when you make a call--or, rather, when you place the phone to your ear. There is a "proximity detector" along the top edge of the screen, and it detects your ear when your ear gets close. The phone then turns off the screen sensors so that your ear or your cheek doesn't push any buttons while you are talking, and turns off the screen illumination for aesthetic reasons. However, the proximity detector is supposed to cause the screen to turn back on when you remove the phone from your ear. That isn't happening for you. When it didn't happen for me, I took it to the shop. The tech said the proximity detector was broken, and ordered a new one. But replacing the proximity detector didn't help. He finally disabled the sensor so that proximity was never detected. that worked.
This story does not have a happy ending for me. The phone worked for a couple of days. Then I tried to reboot, and it went in to a boot loop. None of the standard cures for a boot loop is helping me. I doubt if the two problems are connected.
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Thanks for that info I had not thought about that... That may be cause of my problem.... I will have to figure out a solution
Thanks again
Didgeridoohan said:
Remove your screen protector.
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I am not using a a "screen protector" But thanks for the input
Ok, was worth a shot...
Then you must likely have a faulty proximity sensor, as stated previously.
Download an app, like AndroSensor, and see what the output for the proximity sensor reads. When nothing is covering the sensor (top left corner) it should read 5 cm/2 inch, or something similar. If it reads 0, it's busted...
Didgeridoohan said:
Ok, was worth a shot...
Then you must likely have a faulty proximity sensor, as stated previously.
Download an app, like AndroSensor, and see what the output for the proximity sensor reads. When nothing is covering the sensor (top left corner) it should read 5 cm/2 inch, or something similar. If it reads 0, it's busted...
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I did as you suggested and the results say 2" uncovered 0 when covered
Hmm... The plot thickens...
That means you have a working proximity sensor. No idea what it could be then.
Didgeridoohan said:
Hmm... The plot thickens...
That means you have a working proximity sensor. No idea what it could be then.
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I'll keep looking for a solution.......... It's a pain especially if if I have to respond to a VM and hit a Number.......
Thanks again
I have the same issue. In my case, the proximity sensor may have been broken or blocked by dust.
My "temporary" solution is using the power button to disconnect calls. While using a Bluetooth headset, the screen can be turned on. I hope there is a better solution.
Man of La Mancha said:
I have the same issue. In my case, the proximity sensor may have been broken or blocked by dust.
My "temporary" solution is using the power button to disconnect calls. While using a Bluetooth headset, the screen can be turned on. I hope there is a better solution.
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Yes I resetthings so I only have to hit the power button to end a call Thanks for all the help

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