[Q] Loose/Wobbly Home Button - Verizon Galaxy Note 3 Q&A, Help & Troubleshooting

My home button on my Verizon Galaxy Note 3, has play in it. The button can be moved to where it looks crooked. I have seen other people online having this issue.
Do you guys know if this is something that is normal, or should I exchange the device?
Here is an example.
http://cdn.androidpolice.com/wp-content/uploads/2013/10/nexusae0_note3button.gif

I saw this discussed in a review of the Note 3 (can't remember the website) but it seems to be an issue in some phones. Mine seems to be just like yours.
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Mine is loose as well its is visibility crooked at times.
I'd be interested in knowing if Samsung or Verizon are going to do anything about it...
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My black Note 3 has the loose button and what appears to be a crooked camera. Strange but my wife's white Note 3 has none of these issues.
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rsohne said:
My black Note 3 has the loose button and what appears to be a crooked camera. Strange but my wife's white Note 3 has none of these issues.
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I called the local Verizon here in Florence, KY. I had the guy walk up to the black Note 3 on display, and he said it was just a tad wobbly as well. This is going to drive me crazy! but I fear that if I get a replacement, its just going to have the same issue. The crappy part is, I am rooted, I will have to flash stock of at least use chainfire's unroot. I allready used Wanam Xposed to change the custom status... then I would have to deal with Verizon.
I just dont know at this point if its worth the hassle, what do you think?

Drachnem said:
Mine is loose as well its is visibility crooked at times.
I'd be interested in knowing if Samsung or Verizon are going to do anything about it...
Sent from my SM-N900V using xda app-developers app
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Ugh. You just called to my attention my camera is also crooked. ..
--=[Drachnem]=--
via...rooted Note 3 w/gear

My home button wobbles ever so slightly... I never really noticed until I just read this thread. I think I can live with it.

I noticed, my Camera lense is slightly crooked and the S-Pen is hard to take out. I think the combination of these cosmetic issues, warrants a replacement. I paid $700 for my Note 3.

Related

My top bezel is squeaking after 2 weeks...

This is unacceptable !!!
I will ask for replacement ..
Do anyone has the same issue..??
Thanks
Yes, the top left corner is squeaking when I speak on the phone. Doesn't bother me too much though.
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My top bezel squeeks. I contacted handtec for a replacement. No word yet
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Maybe this is part of the build? If others are experiencing it I wouldn't worry about it.
are you in UK? Do they cross ship? Will they pay for return shipping?
mariol66 said:
My top bezel squeeks. I contacted handtec for a replacement. No word yet
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Samsung does 2 yeat warranty ob all their mobiles. Just go to a Samsung repair centre and get it checked out?
Sent from my GT-I9100 using xda premium
Mine squeaks ever so slightly at the top part if pressed too. It doesn't really bother me. I have a squeaky Thinkpad x220 that nonetheless is as strong as a tank. You can always find faults on these products, I have a feeling if I get mine exchanged for such a small thing I'll end up with a new device with something else to be bothered about.
sz1a said:
Mine squeaks ever so slightly at the top part if pressed too. It doesn't really bother me. I have a squeaky Thinkpad x220 that nonetheless is as strong as a tank. You can always find faults on these products, I have a feeling if I get mine exchanged for such a small thing I'll end up with a new device with something else to be bothered about.
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+1
You'll kick yourself if the replacement comes back with an even worse problem. Like dead pixels/bad screen tint.
Not in HK,,, i went to the store and open at least 2 units to choose....and of course full test ...
Got it replaced ...with aperfect one. but it probably squake again after a while....after some stress on my pants...hehehe
Anyone experience otherwise?
mobilebuddha said:
are you in UK? Do they cross ship? Will they pay for return shipping?
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Im in the us. Ill let u guys know if they gey back to me
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Just noticed bezel near volume rocker is squeaking, n I hate it.
Mines squeaks too, but it's more of the back cover than the bezel.
Might be the way the cover is designed, after a few openings, it deforms slightly?
Beamed from Jupiter on my Galaxy Note II
Would someone upload a video?
Sent from my GT-I9100 using xda app-developers app
Guy the top bezel is squeaking because of that feature in the movement settings.. The double tap on the top of the phone makes you come back at the top of the list of your contacts for example.
Try to enable that feature and press two times the bezel that is squeaking.
It wasn't like this in my gs3,but it's more sensitive now.
But this squeaking is a physicsl defect...???
sz1a said:
Mine squeaks ever so slightly at the top part if pressed too. It doesn't really bother me. I have a squeaky Thinkpad x220 that nonetheless is as strong as a tank. You can always find faults on these products, I have a feeling if I get mine exchanged for such a small thing I'll end up with a new device with something else to be bothered about.
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I completely agree. There is no such thing as a perfect device. Everything has an error here or there. So if there is no real problem then be happy I'd exchange mine for problems with the screen or camera. Buttons too. But because it squeaks a little? I'd say forget about it. But that's just me. It's a premier device and you deserve to be satisfied. if you're not satisfied then I'd suggest getting another.
Kent.
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I've had one white one Grey with squeek sound near the volume rocker. And on top of phone when pressing the bezel down against the screen. Hate it and replace it.
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Being a long time Blackberry user in the past device squeaks were very common.
A couple months after release a daring owner would take it apart find squeak post fix in forums.
I expect the same will happen with this device.
I'm picking up Sprint Version on Thursday , If it squeaks I will post fix

[Q] crooked camera lens?

Am u just being picky or does it look like my camera lens is crooked? Seeing as how i basically paid retail, and within the worry free gurantee i could return it. Just wanted to check withthe community before doing so.
Mine looks crooked too, but it looks crooked differently from different angles. I think what's happening is a shadow is being cast that's making it look crooked. Could just be an optical illusion. You could always stop by Verizon and compare the floor model.
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I received two N3 today and the one I got from Best Buy, the camera lens is crooked compared to the one from Verizon..
Does your camera take a while to auto focus? (Not sure if it's related to being crooked. Can't test the other N3, as it's already packaged ready to be shipped to its new owner)
I'm going to exchange it tomorrow and check it out prior to completing the swap @ BB..
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I dont know, but in my opinion I think it's not crooked at all. Or am I just not seeing it hahahah
I'm not seeing it either here..
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I have a week old note 3 and noticed this. The camera assembly is slightly crooked/skewed to the right. Seems like a manufacturing fault, i dont think the lens itself is crooked, just the glass housing covering the lens is not glued in accurately. Camera works fine though. I checked a couple of note 3s around my workplace and almost all seem to have this defect. Cant decide whether this is a big enough issue to replace by phone or not
There is now a replacement back housing available on etradesupply for our phone.. I have since lost my note 3 and gotten a replacement from asurion and that one does not have a crooked lens..
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I have a att note3 and noticed mine is crooked just a little bit. Sometimes the angle of the shadow make it look more crooked than it really is. I'm not that worried about mine though.

New Factory Packaging Method?

So long story short, I'm on my third note 3 due to defects in the first two. When I received this note 3 however, I noticed that there was plastic on the sides and on the camera lens, in addition to the plastic on the front and back. Was just curious if Samsung changed something or if this is how they are supposed to come and the stores just remove the plastic before selling the device. I know its trivial, but I am always curious
Edit: If this belongs in general, can a Mod please help me move the thread? Thanks!
Just curious, what where the defects? My camera wont focus properly but I'm thinking that's more of a software issue.
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joshw0000 said:
Just curious, what where the defects? My camera wont focus properly but I'm thinking that's more of a software issue.
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First one had issues with spen pen accuracy and sensitivity. The second one had a poor chrome finish, parts of the trim were not painted properly, exposing the black underneath.
As far as the camera goes, does it have issues when you tap to focus or when you hit the camera button, then it tries to focus?
Both. It rarely focuses properly and once I finally get it to focus and snap a picture it blurs before taking the shot.
Mainly on close-up shots.
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joshw0000 said:
Both. It rarely focuses properly and once I finally get it to focus and snap a picture it blurs before taking the shot.
Mainly on close-up shots.
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didnt notice any clear sticker protector on my lense, perhaps you have one on yours?
When I got mine at the store It didn't have plastic on the side but in some unboxing videos I have seen they did. So it could be that in store they are taking some of the plastic off. Not sure why though.
Sent from my VZW Galaxy Note 3
joshw0000 said:
Both. It rarely focuses properly and once I finally get it to focus and snap a picture it blurs before taking the shot.
Mainly on close-up shots.
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Hmm, yeah I'm not sure. Mine occasionally doesn't focus, but most of the time its spot on.
Southern_mind said:
When I got mine at the store It didn't have plastic on the side but in some unboxing videos I have seen they did. So it could be that in store they are taking some of the plastic off. Not sure why though.
Sent from my VZW Galaxy Note 3
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Very strange. Maybe it could also do where the phone came from? Mine is from China, I am not sure if they use different plants though.
joshw0000 said:
Both. It rarely focuses properly and once I finally get it to focus and snap a picture it blurs before taking the shot.
Mainly on close-up shots.
Sent from my SM-N900V using Tapatalk
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Ditto to this.
Had the same issue on trying to get it to focus on some close up pictures [of food, I know, I know,...] I was taking last night in low level light.
It takes amazing pictures when there is enough light, but terrible ones in low light with a hard time to focus to tap.
Tried installing other camera apps [Camera 360] and didn't notice any improvement,...yet.
Bought mine from Best Buy and, yes, it did have all the plastic protective pieces. The one on the camera had a cut out so the camera was completely usable even with the plastic on. I bought mine on launch day, so I'm assuming that's the way they all were supposed to ship.
No complaints about the camera here.
And slightly unrelated, but I also bought 2 additional SGS4's that night and they both had the identical plastic coverings as well.
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chrisnosleep said:
Bought mine from Best Buy and, yes, it did have all the plastic protective pieces. The one on the camera had a cut out so the camera was completely usable even with the plastic on. I bought mine on launch day, so I'm assuming that's the way they all were supposed to ship.
No complaints about the camera here.
And slightly unrelated, but I also bought 2 additional SGS4's that night and they both had the identical plastic coverings as well.
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Cool! So it seems verizon must remove these pieces if you get it in store.
rango mango said:
Cool! So it seems verizon must remove these pieces if you get it in store.
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I was thinking maybe they gave you a used one that had been returned already, or they were using it for a demo model? Not really sure, but I've been with 3 carriers in 3 years, with 4 different Samsung Galaxy series (Galaxy Epic, Galaxy Epic 4GT, Galaxy SIII, and the current ones listed above) phones and every one of them have had these same protective pieces. And they were purchased at a variety of stores, Sprint, Amazon, US Cellular, and Best Buy.
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chrisnosleep said:
I was thinking maybe they gave you a used one that had been returned already, or they were using it for a demo model? Not really sure, but I've been with 3 carriers in 3 years, with 4 different Samsung Galaxy series (Galaxy Epic, Galaxy Epic 4GT, Galaxy SIII, and the current ones listed above) phones and every one of them have had these same protective pieces. And they were purchased at a variety of stores, Sprint, Amazon, US Cellular, and Best Buy.
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It is possible, however both times the accessories were still sealed and the device still had the front and back plastic. Its just the side and camera plastic that were missing.

Tiny area in screen pretty wonky with S-Pen.

I bought the Note 3 for my fiancée 3 days after it came out. Just recently noticed that the middle right of the screen doesn't work right with the S-Pen. Noticed that after the recent update it went away but a week later it came back. Has anyone else experienced this or is it just her Note 3? What should I do?
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If its under warranty return it for another. Call Verizon and see about a replacement
Sent from my Verizon Galaxy Note 3 Developer Edition
legmando33 said:
I bought the Note 3 for my fiancée 3 days after it came out. Just recently noticed that the middle right of the screen doesn't work right with the S-Pen. Noticed that after the recent update it went away but a week later it came back. Has anyone else experienced this or is it just her Note 3? What should I do?
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Do you have a case on your phone? Some people were having issues with certain cases causing this.
Sent from my vzw note 3
njfoses said:
Do you have a case on your phone? Some people were having issues with certain cases causing this.
Sent from my vzw note 3
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Wow. That was it. This case has a magnet flap to keep flip case cover closed. S-Pen display issue only happens when the case is on the phone. Thanks a bunch!!!!
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legmando33 said:
Wow. That was it. This case has a magnet flap to keep flip case cover closed. S-Pen display issue only happens when the case is on the phone. Thanks a bunch!!!!
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No problem, glad you figured it out.

[Q]My home button is crooked

hey i just purchased my note like 2-3 hours ago and when i went home i noticed that my home button is a bit crooked?i mean i can play with the button like moving it a bit and iit really annoys me...i paid for this device 700 bucks and i needed to receive it in a new condition the main question is should i return it to the store right now?and get a replacement?
someonewhy said:
hey i just purchased my note like 2-3 hours ago and when i went home i noticed that my home button is a bit crooked?i mean i can play with the button like moving it a bit and iit really annoys me...i paid for this device 700 bucks and i needed to receive it in a new condition the main question is should i return it to the store right now?and get a replacement?
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Mine moves a tiny bit on either side, not even 1mm probably much less, but a tiny movement anyway.. i wouldnt worry, but its your choice, have seen this problem many times.
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its a common problem, i have played probably 20 or more note 3s including those displays in store, only 2 of the white ones didnt have it, in canada, taiwan, and hong kong
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Known design flaw? My first one was noticeable but current one only slightly. Works perfectly though so no worries.
Sent from my BEAST Note 3 using Tapatalk
http://forum.xda-developers.com/showthread.php?t=2471367
You're not alone.
I won't be so concerned. My AT&T Note 3 also has the same problem

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