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Hi all.. I'm from singapore.. I just got my galaxy note less than 12 hrs ago.. And I off the note to do a full cycle charge.. To my surprise.. When woke up.. There's no display.. In the Dark I could see some dots and lines.. The note still able to power up.. As I tried calling my note.. It's did ring.. Just no display... What should I do? Send back to service center to ask for a 1 to 1 exchange or back to the reseller for 1 to 1 exchange?
Sent from my GT-P1000 using xda premium
infatality said:
Hi all.. I'm from singapore.. I just got my galaxy note less than 12 hrs ago.. And I off the note to do a full cycle charge.. To my surprise.. When woke up.. There's no display.. In the Dark I could see some dots and lines.. The note still able to power up.. As I tried calling my note.. It's did ring.. Just no display... What should I do? Send back to service center to ask for a 1 to 1 exchange or back to the reseller for 1 to 1 exchange?
Sent from my GT-P1000 using xda premium
Click to expand...
Click to collapse
If I were you I would exchange (swap) it 1:1 where you bought it! And I would check the display of the new device in the store. There are quite BIG manufacturing differences in screen quality!
TML1504 said:
If I were you I would exchange (swap) it 1:1 where you bought it! And I would check the display of the new device in the store. There are quite BIG manufacturing differences in screen quality!
Click to expand...
Click to collapse
I did try the note.. It was all fine when I bought it.. Sigh..
Sent from my GT-P1000 using xda premium
infatality said:
I did try the note.. It was all fine when I bought it.. Sigh..
Sent from my GT-P1000 using xda premium
Click to expand...
Click to collapse
i meant a different thing:
the quality of the screens differ a lot from one unit to another! some have a heavy tint (blue, green, red), which is especially annoying when this effect is one one side of the screen stronger then on the other. then, almost all screens have a miscalibrated gamma!
so if you have the ability compare a few devices, and take the one with the "best" screen!
look for
.) tint
.) unevenness
as these errors are the most worse ones!
there are a few threads regarding display quality, if you are further interested!
btw.: greetings to singapore!
stayed there a few times and enjoyed it much!
especially last time @ MBS was brilliant
and, for me as an european, lunch @ blue diamond
in little india is also always worth the visit!
also take a look here, seems another display died...
infatality said:
Hi all.. I'm from singapore.. I just got my galaxy note less than 12 hrs ago.. And I off the note to do a full cycle charge.. To my surprise.. When woke up.. There's no display.. In the Dark I could see some dots and lines.. The note still able to power up.. As I tried calling my note.. It's did ring.. Just no display... What should I do? Send back to service center to ask for a 1 to 1 exchange or back to the reseller for 1 to 1 exchange?
Sent from my GT-P1000 using xda premium
Click to expand...
Click to collapse
I would recommend that you go back to the shop that you bought it. Better to do it fast before they make you go all the way to Samsung service center. My Note has been serving me well throughout the 20 days that it has been in my possession. Urs should be an isolated incident that happened to have a case of "bad screen".
Do we really need threads like these?
If you bought a new car and the next day it didn't start, and the electric windows.kept going up and down, would you:
a) Call up the dealer for restitution
b) Log into an online forum with no links to the dealer/manufacturer and ask what to do.
Take it back for repair or refund - it's obvious!
Now, if you've had the phone a few months and have rooted/modded it, here's the place to ask!
Regards,
Dave
Sent from my GT-N7000 using Tapatalk
had a similar kind of problem when i bought it with some horizontal banding.... so i took it to the place i bought and exchanged it for a new one.... (my phone was partially rooted- I mean i removed the plugged while process of rooting when i noticed this issue.. the dealer didnt even look at it and gave me a new replacement)
I have this issue before, but it was because of flashing wrong rom in a wrong way... or boot splash... i forget but i remember to have this, but after flashing rom, it will be ok,
I'd recommend you exchange it asap at the store you for it from. If it has only been a day or two you could probably just get it exchanged for another. Don't waste your time with Samsung in the beginning. It'll take weeks or days at least to get your old note back. But maybe by going to the store you can get a brand new one within a few minutes.
Sent from my Samsung Galaxy Note.
Hey guys, I'm about to buy a 2nd hand Nexus S from some guy on a local forum and we're going to do the exchange in person. What should I check on the phone before I give him the $$? Any common glitches common to this phone?
For example, I was using the Nexus One before this one, and I know the multitouch screen is wonky for some of the AMOLED models for that one, and the trackball gets dirt in it. Anything like that for the NS? Thanks guys!
rayrayw said:
Hey guys, I'm about to buy a 2nd hand Nexus S from some guy on a local forum and we're going to do the exchange in person. What should I check on the phone before I give him the $$? Any common glitches common to this phone?
For example, I was using the Nexus One before this one, and I know the multitouch screen is wonky for some of the AMOLED models for that one, and the trackball gets dirt in it. Anything like that for the NS? Thanks guys!
Click to expand...
Click to collapse
I would say one of the most important things would to make sure the volume rocker and the power button feel solid. This is the most heard of problem in the nexus s forums. We haven't really experienced problems like burn in but you can check for that by running a full screen app like a game at max brightness.
Good point, the volume rocker on my N1 was starting to act up with age too.
afzalarsalan said:
We haven't really experienced problems like burn in
Click to expand...
Click to collapse
Speak for yourself on that one. The buttons at the bottom got burned into mine from having the display stay on while charging.
burn on screen dont matter if u can see buttons at bottom for search back home ect as there used alot and are off the main screen and volume and power buttons even tho mine are still like new after 2 years if they have gone than there may be more problems elsewhere always play music and volume brightest to see if anything wrong with screen and sound i would play a game
Make sure the signal works. That would be a sign of a stolen phone. Apart from that its the usual of checking scratches, any big dents, making sure the buttons are working ok
My screen is still as nice as when I bought it, but the entire thing is covered in ghost armor. Hate the glossy fat bezel and though. Even cased it shows tiny less shiny scuffs on it though its never been dropped or in anything but silicone and tpu. 99% of people wouldn't even be able to see it, but I'm anal. I went through 8 phones to find a good screen and no glass crease. Foolish when I ended up getting a galaxy nexus just 13 months after paying full price for it from best buy. Buttons all work too after 4+ hours a day of use.
Sent from my Galaxy Nexus using xda premium
Make sure to check for touch sensitivity across the middle and bottom of the screen. I bought a second hand nexus s and didn't recognize the problem until it was too late.
The middle of the screen on my nexus s pretty much doesn't work sometime and starts working after I turn the screen off then on again.
Hope this helps.
Sent using xda app-developers app
1: buttons work
2: call *2 or whatever the cellular company's number is (Sprint will happily verify an ESN if you are buying used)
3: screen
4: is it rooted? (I would rather root myself, so I know it is done right, If I buy used, I buy stock)
5: GPS Signal
Verify SIM connector pins are important too.
Closed, thread here talking about the same issue.
In future search before posting.
Thank you.
I hadn't even heard of this problem and didn't notice it until a couple hours after I had been playing with the device while I was searching in frustration how to get the drivers to root on Windows 8.
Good thing I never figured it out before I noticed the left side of the glass was sticking up just a tiny bit on my brand new Nexus 7. It's still stock If I want to return it. I can push down and hold the middle part of the left side of the screen for a few seconds and it seems to stay down for a few minutes but eventually keeps popping back up just slightly. I've searched and seen videos on youtube where some go to extreme measures of pulling the device apart and tightening screws or clamping it together for hours while leaving it playing HD movies until the battery dies and other methods way beyond those.
Do I I just try and put this flaw out of my mind and be grateful I didn't get a device like some other threads I've found (dead pixels, dead touch zones, brightness issues, etc.) or do I complain to Google ASAP and ask for a replacement while it's still new?
Will they send me out a new device first and then make me ship this unit back or vice versa?
LaTropa64 said:
I hadn't even heard of this problem and didn't notice it until a couple hours after I had been playing with the device while I was searching in frustration how to get the drivers to root on Windows 8.
Good thing I never figured it out before I noticed the left side of the glass was sticking up just a tiny bit on my brand new Nexus 7. It's still stock If I want to return it. I can push down and hold the middle part of the left side of the screen for a few seconds and it seems to stay down for a few minutes but eventually keeps popping back up just slightly. I've searched and seen videos on youtube where some go to extreme measures of pulling the device apart and tightening screws or clamping it together for hours while leaving it playing HD movies until the battery dies and other methods way beyond those.
Do I I just try and put this flaw out of my mind and be grateful I didn't get a device like some other threads I've found (dead pixels, dead touch zones, brightness issues, etc.) or do I complain to Google ASAP and ask for a replacement while it's still new?
Will they send me out a new device first and then make me ship this unit back or vice versa?
Click to expand...
Click to collapse
I have the exact same problem, the left side is coming out a tiny bit. when using it i cant notice it, but when i look from the side i can notice it, but its only a tiny bit. im keeping mine, i have no problems whatsoever with mine (apart from that)
I notice it all the time now that I'm aware of it. After playing with the tablet all night, it's like a tick now to check if the left side is staying down or not.
I realize this is a budget device and form factor may not have been a priority but, after choosing the 16gb version, taxes and shipping, I spent over $280 on the Nexus 7. It's not a $199 tablet.
I want to try another one but maybe only if Google Play's return policy is on the same level as Amazon where they would 2nd day air you a duplicate product with a return label. So you would have a new device before you give up the old one and wait for who knows how long for it to be serviced and returned... not to mention if you are on the hook for return shipping costs.
Send it back and hope you get one from the new batch.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
05GT said:
Send it back and hope you get one from the new batch.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
Ordering just a week ago I would have thought I got the latest batch. In my googling though it looks like there is a newer version than what UPS dropped off at my door on 2012-08-31.I believe the relevant info is the SSN on my box an it is C70*
If I had bought this at a brick and morder, I would take it back and exchange it today. Since I didn't and I'm at the mercy of Google and the 3rd party call centers they've hired to handle this kind of think, I'm not sure what I should do.
LaTropa64 said:
I want to try another one but maybe only if Google Play's return policy is on the same level as Amazon where they would 2nd day air you a duplicate product with a return label. So you would have a new device before you give up the old one and wait for who knows how long for it to be serviced and returned... not to mention if you are on the hook for return shipping costs.
Click to expand...
Click to collapse
They email you the return label and RMA form to print out and let you order a free replacement (actually they place a $250 preauth charge on your card that should disappear after a few days)
You get 21 days to send back the defective unit, but the new one should arrive before then.
Sent from my Nexus 7 using Tapatalk 2
C80 has the same issue, took a C70 back yesterday pick up a new one today C80 & straight out of the box its there. I did read that by asking the back off and nipping up the screws on the LH side sorts the issue although I'm yet to try that fix.
Sent from my Nexus 7 using xda app-developers app
LaTropa64 said:
I hadn't even heard of this problem and didn't notice it until a couple hours after I had been playing with the device while I was searching in frustration how to get the drivers to root on Windows 8.
Good thing I never figured it out before I noticed the left side of the glass was sticking up just a tiny bit on my brand new Nexus 7. It's still stock If I want to return it. I can push down and hold the middle part of the left side of the screen for a few seconds and it seems to stay down for a few minutes but eventually keeps popping back up just slightly. I've searched and seen videos on youtube where some go to extreme measures of pulling the device apart and tightening screws or clamping it together for hours while leaving it playing HD movies until the battery dies and other methods way beyond those.
Do I I just try and put this flaw out of my mind and be grateful I didn't get a device like some other threads I've found (dead pixels, dead touch zones, brightness issues, etc.) or do I complain to Google ASAP and ask for a replacement while it's still new?
Will they send me out a new device first and then make me ship this unit back or vice versa?
Click to expand...
Click to collapse
Pop the back off, loosen the screws on the left side then hold the edge tight while you tighten the screws and it should take care of the separation.
alferret said:
C80 has the same issue, took a C70 back yesterday pick up a new one today C80 & straight out of the box its there. I did read that by asking the back off and nipping up the screws on the LH side sorts the issue although I'm yet to try that fix.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I also ended up with a C8 with lift on the left side, new batch doesn't resolve the issue at all, still luck of the draw whether you will get one that has issues or not.
airmaxx23 said:
Pop the back off, loosen the screws on the left side then hold the edge tight while you tighten the screws and it should take care of the separation.
Click to expand...
Click to collapse
This might work but doesn't help everybody, mine was lifting again after a little bit.
NeoMagus said:
This might work but doesn't help everybody, mine was lifting again after a little bit.
Click to expand...
Click to collapse
It isn't to fix screen lift, it's to fix the separation between the bezel and the edge of the screen.
airmaxx23 said:
It isn't to fix screen lift, it's to fix the separation between the bezel and the edge of the screen.
Click to expand...
Click to collapse
Seperation/ screen lift, is the same thing. Look at the link I posted, you can see my bezel and edge of the screen separating. If it worked for you, thats awesome like I said it worked on one of mine for a little before seperating again. It isn't a permanent fix for everyone
I hate hearing that "this is a budget device so it's just something you have to deal with." We paid $200-250 for a tablet. Not $200-250 for a tablet with the left side of the screen popping up above the bezel. The lower price point doesn't disqualify us from from returning one unit to get one that isn't defective. You are well within your rights to do so if it bothers you.
Send it back and get a replacement
Sent from my Nexus 7 using Tapatalk 2
ManBearPig618 said:
I hate hearing that "this is a budget device so it's just something you have to deal with." We paid $200-250 for a tablet. Not $200-250 for a tablet with the left side of the screen popping up above the bezel. The lower price point doesn't disqualify us from from returning one unit to get one that isn't defective. You are well within your rights to do so if it bothers you.
Click to expand...
Click to collapse
Quoted for the absolute truth. :good::good::good::good::good::good:
Wow isn't this like the one thousand thread about screen separation?
Sent from my SPH-L710 using xda premium
I have the same problem. C80...
BUT:
I really don't think that thigthening those screws or adding the missing ones is a good choice here.
If you consider that Asus leaves those screws out of the device on purpose than there can only be one reason:
To me it looks like the display is to big for the frame it might just be 0.1mm or less.
Leaving the screws out will then avoid to add pressure on the display due to pushing it into the too small frame.
That could be the reason that not every device in a batch is bad. They just have a couple of bad positions at molding where they get too tiny frames, the others are OK.
...my 2 cents...
I will keep sending mine back until I get one without missing screws.
Edit: or the two outer screws are too close together. This would even make more sense.
I have exactly the same problem with my Nexus 7. It's an C80. Otherwise the tablet just works perfect.
Is it possible that the screen can break in the future because of that separation? Had someone recognized that the gap got bigger at the C80?
Thanks for your answers.
I'd say if you don't push it down/flex the glass you will be fine.
Yes it is and it is ot covered by the warranty if the screen cracks. Ask for replacement
Sent from my Nexus 7 using Tapatalk
Just got a new one ordered. Screen issue and the WiFi is messed up. Not sure if I messed it up but the wife's n7 gets way more signal. I got a c60 from Ireland.
I noticed that the back capacitive button is not as sensitive as the multi-task capacitive button. At first, I thought I wasn't pressing the back button at the right place, but after testing it, it turns out that the bottom of the lit area requires much more pressure before it registers a touch. I compared it against the multi-task button and the Galaxy Note 3. Unfortunately, it appears that my Galaxy Note 4 capacitive back button does not register touches on the bottom half unless more pressure is used. Interestingly, the back capacitive button responds to the slightest stylus touch.
I do have a Spigen screen protector on, but it does not affect the sensitivity of the multi-task button, so I figure it doesn't affect the back button, either.
Is anyone else experiencing this? Thanks in advance.
I dont feel like mines sensitive enough either sometimes.i have to press twice
I thought I was going crazy staring at every press on the back button. I have the same issue. Have to press it more then once. I just used my spen and noticed that the top of the back button above the arrow does not register a touch. The multitasking button does on the top and bottom.
Sent from the TermiNOTEr 4!
So is this a hardware issue? Should I return phone?
Sent from the TermiNOTEr 4!
Glad and sad to know that I'm not alone. It looks like a hardware issue to me, but it might be something that affects most of the phones. I'm waiting to see if other people reply to this thread without this issue.
This issue is annoying, but it's not worth exchanging if I receive a unit that's the same, worse, or has a bad screen (I read a review where the reviewer said his unit had dead/stuck pixels near the top, though it could be a review unit concern). I'm going to the Sprint Store to check out the display unit to compare it against mine. If the display unit has a proper back button, then I might consider.
Checked out the display unit and its back button was far more functional. Exchanged mine and the newer one also has a better capacitive back button.
thedeadletters said:
Checked out the display unit and its back button was far more functional. Exchanged mine and the newer one also has a better capacitive back button.
Click to expand...
Click to collapse
I think I might return mine too. It seems like the top of mine is not very responsive at all. Did you have a glass screen protector on?
Sent from the TermiNOTEr 4!
Same here in Germany. SM-N910F
Gesendet von meinem SM-N910F mit Tapatalk
Mine is also not as sensitive as I'm use to. Maybe it's meant to be that way though? It's a possibility Samsung did that to reduce the instances of accidental back button presses, but that's just a wild guess.
That makes sense but why don't we have many people complaining about it? Is this a real issue or people are thinking they are not pressing the button correctly.
Sent from the TermiNOTEr 4!
borijess said:
I think I might return mine too. It seems like the top of mine is not very responsive at all. Did you have a glass screen protector on?
Sent from the TermiNOTEr 4!
Click to expand...
Click to collapse
I'm sorry to hear about that. I had a Spigen Crystal screen protector on, but it did not affect the sensitivity, as the multi-task button worked perfectly. It was definitely a hardware issue solely. I applied another Spigen Crystal to the new phone and there are no issues (it came in a 3-pack).
I don't think many people are complaining about it because it's only affecting a small percentage.
2ndammendment said:
Mine is also not as sensitive as I'm use to. Maybe it's meant to be that way though? It's a possibility Samsung did that to reduce the instances of accidental back button presses, but that's just a wild guess.
Click to expand...
Click to collapse
I don't think that it's intended. When I took it back to the Sprint Store, the sales rep tried it out and instantly recognized that it was defective. The display unit and my new unit both have proper sensitivity.
thedeadletters said:
I don't think that it's intended. When I took it back to the Sprint Store, the sales rep tried it out and instantly recognized that it was defective. The display unit and my new unit both have proper sensitivity.
Click to expand...
Click to collapse
Well, I'm trying to get my unit replaced for a separate issue(screen is green towards the bottom and pink towards the top), so I will report back. Too bad every store in a 30mi radius is sold out.
Put it on "glove" mode ... helped mine
This ....
Same Issue Here
I am having the exact same problem with the back button... my struggles with getting it to work properly led me to search for others with the same issue. I'm glad that I am reading that it is not all the devices and that exchanging the Note 4 for a new one may solve the problem, as it did for a previous poster. It is frustrating that the local Verizon store does not have them in stock, and doesn't know when they will... so I guess I'll wait it out - kills the high of getting to play with/setup the new Note 4...:
OK I exchanged mine today will report back. So far it seems a bit better but not by much. Also replaced phone and got one with a gap. Oh well rather gap then a bad back button.
Sent from my SAMSUNG-SM-N910A using xda premium
borijess said:
OK I exchanged mine today will report back. So far it seems a bit better but not by much. Also replaced phone and got one with a gap. Oh well rather gap then a bad back button.
Click to expand...
Click to collapse
What kind of gap does your new phone have?
I have seen that screen uniformity issue in both the Note 3 and the Note 4. As far as I can tell, every Note 4 is going to have it to some degree. I was pretty upset about it with the Note 3 and exchanged it for one that wasn't as bad. I noticed it on 3 Note 4s, with some being worse than others. I hope you're able to get an improved one!
buildsafire said:
What kind of gap does your new phone have?
Click to expand...
Click to collapse
The gap is around the top left corner. Not bad but the first one I had was pretty much gap free. Doesn't really matter that much cause I have a case that covers it. Out of sight out of mind. So the back button seems to be better with new note. Glad I made the exchange. The only thing is that I lost my glass screen protector. Didn't want to take it off cause it would be useless to me anyways. So I applied a screen protector from my note 2. Works great covered the entire screen. The only thing it doesn't reach to the top. Just something to hold me over until I get some news ones. Also this phone seems to be much quicker than the last one. Could be a placebo effect. I also lucked on a new charger and spen tips. Guy at best buy left charger and tips. I just exchanged phone. :thumbup:
Sent from the TermiNOTEr 4!
---------- Post added at 08:20 PM ---------- Previous post was at 08:18 PM ----------
thedeadletters said:
I have seen that screen uniformity issue in both the Note 3 and the Note 4. As far as I can tell, every Note 4 is going to have it to some degree. I was pretty upset about it with the Note 3 and exchanged it for one that wasn't as bad. I noticed it on 3 Note 4s, with some being worse than others. I hope you're able to get an improved one!
Click to expand...
Click to collapse
I think I am going to stick with this one. Plus best buy says you can only do one exchange in the 14 day period.
Sent from the TermiNOTEr 4!
Hi
I have my s7 edge for 3 weeks now, and I started to notice that when I press the edges of the home button it sometimes won't register a click.
What I do is just press an edge of the button with my fingernail with low amount of pressure to create this issue.
I can't return it because it's been too long, and I'm afraid to use my warrenty because I'm afraid it won't remain water proof...
What would you do?
I have same thing. It's waterproof. Don't worry about it.
Sent from my Pebble Time
DroidBiteApple said:
Hi
I have my s7 edge for 3 weeks now, and I started to notice that when I press the edges of the home button it sometimes won't register a click.
What I do is just press an edge of the button with my fingernail with low amount of pressure to create this issue.
I can't return it because it's been too long, and I'm afraid to use my warrenty because I'm afraid it won't remain water proof...
What would you do?
Click to expand...
Click to collapse
Mine does the same. You have to press the middle.
No. This is absolutely not normal. My old device had the issue and I made a video of it and exchanged it. My new one doesn't have the issue.
https://www.youtube.com/watch?v=j9vZ0aQnLdw
Mine doesn't have that issue. The "edges" react the same as the middle of the button.
DroidBiteApple said:
Hi
I have my s7 edge for 3 weeks now, and I started to notice that when I press the edges of the home button it sometimes won't register a click.
What I do is just press an edge of the button with my fingernail with low amount of pressure to create this issue.
I can't return it because it's been too long, and I'm afraid to use my warrenty because I'm afraid it won't remain water proof...
What would you do?
Click to expand...
Click to collapse
Had this too.... It drove me nuts...its a button shouldn't have to think about pressing it in the middle everytime.... If your still in your grace return period I would exchange it....
I thought I could live with mine but after 2 days I had to return it.... Replacement was perfect...
Edit* Oops noticed you've had it for 3 weeks.... Most companies give you only 14 days...... Guess you may have to just live with it........Is your fingerprint sensor working good?.... The biggest problem I had was I always hold my phone in my left hand then use my thumb to press the home button.... But hitting it on the left part of the button worked 1 out of 5 times.... You'll just have to get used to pressing in the middle
Galaxy S7 edge
DroidBiteApple said:
Hi
I have my s7 edge for 3 weeks now, and I started to notice that when I press the edges of the home button it sometimes won't register a click.
What I do is just press an edge of the button with my fingernail with low amount of pressure to create this issue.
I can't return it because it's been too long, and I'm afraid to use my warrenty because I'm afraid it won't remain water proof...
What would you do?
Click to expand...
Click to collapse
I have the exact same issue with mine, strangely it only became more apparent after about 3 weeks of owning it, meaning I would have to send my device off for repair now; I've decided to live with the issue for now and see how it goes. Main reason is I don't have a 2nd phone to use whilst this goes off for repaid [emoji20]
Sent from my SM-G935F using XDA-Developers mobile app
Mine is the same. New device. It's a widespread manufacturing issue.
ookubanjo said:
Mine is the same. New device. It's a widespread manufacturing issue.
Click to expand...
Click to collapse
mine doesnt have this issue
maverick1103 said:
I have the exact same issue with mine, strangely it only became more apparent after about 3 weeks of owning it, meaning I would have to send my device off for repair now; I've decided to live with the issue for now and see how it goes. Main reason is I don't have a 2nd phone to use whilst this goes off for repaid [emoji20]
Sent from my SM-G935F using XDA-Developers mobile app
Click to expand...
Click to collapse
Actually not too big a deal... Just that I was under the return period so I swapped.... One display unit does it at best buy also... So it probably is a wide spread issue....
Galaxy S7 edge
Kjc99 said:
Actually not too big a deal... Just that I was under the return period so I swapped.... One display unit does it at best buy also... So it probably is a wide spread issue....
Galaxy S7 edge
Click to expand...
Click to collapse
Yeah I've read more people with the issue than not, will be interesting if Samsung comment.
Sent from my SM-G935F using XDA-Developers mobile app
maverick1103 said:
Yeah I've read more people with the issue than not, will be interesting if Samsung comment.
Sent from my SM-G935F using XDA-Developers mobile app
Click to expand...
Click to collapse
Personally I don't think they will say anything.... Samsung quality control has always been a little shady.... Actually this was the first Samsung phone I didn't have to take back since the S2.... But after a couple of days I realized people could barley hear me cause my microphone was I supposed to and out.... Got replacement and everything was perfect ? except the damn home button!.... So one more return later and now I have a perfect screen and a buttons work great
....... I'm really picky and OCD about phones when I get them.... I took my S6 back twice also.... Had a home button rattle and also dust under the screen...... If you ever get sick of it... I use button Savior app.... It replaces all your hardware buttons but you can gesture it or put an onscreen trigger to open it..... I like it better than other onscreen buttons because its always hidden until you need it
Galaxy S7 edge
Mine does the same thing even when I pressed in the middle. I had to click twice since it didn't register the first one. Happened about 5 times but since I received an update from Tmobile, it doesn't happen anymore, or yet... Hopefully it'll stay that way.
Kjc99 said:
Personally I don't think they will say anything.... Samsung quality control has always been a little shady.... Actually this was the first Samsung phone I didn't have to take back since the S2.... But after a couple of days I realized people could barley hear me cause my microphone was I supposed to and out.... Got replacement and everything was perfect except the damn home button!.... So one more return later and now I have a perfect screen and a buttons work great
....... I'm really picky and OCD about phones when I get them.... I took my S6 back twice also.... Had a home button rattle and also dust under the screen...... If you ever get sick of it... I use button Savior app.... It replaces all your hardware buttons but you can gesture it or put an onscreen trigger to open it..... I like it better than other onscreen buttons because its always hidden until you need it
Galaxy S7 edge
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What was wrong with the screen?
Kjc99 said:
Personally I don't think they will say anything.... Samsung quality control has always been a little shady.... Actually this was the first Samsung phone I didn't have to take back since the S2.... But after a couple of days I realized people could barley hear me cause my microphone was I supposed to and out.... Got replacement and everything was perfect ? except the damn home button!.... So one more return later and now I have a perfect screen and a buttons work great
....... I'm really picky and OCD about phones when I get them.... I took my S6 back twice also.... Had a home button rattle and also dust under the screen...... If you ever get sick of it... I use button Savior app.... It replaces all your hardware buttons but you can gesture it or put an onscreen trigger to open it..... I like it better than other onscreen buttons because its always hidden until you need it
Galaxy S7 edge
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Yes I have OCD with phones too, only this time I didn't spot this issue until it was too late, hopefully an update fixes it, but we'll see.
Sent from my SM-G935F using XDA-Developers mobile app
It's kinda nice to know that I'm not the only one who cares about those annoying issues...
When i realized i have an issue it was already 2 days passed the 14 days so...
When i approached a samsung rep he told me that this is how the button works, and that i can send it to the lab but its going to take a few days so i passed..
Anyways i dont want my phone to be opened, I'm too scared waterproofing will be lost...
Sent from my SM-G935F using XDA-Developers mobile app
DroidBiteApple said:
Anyways i dont want my phone to be opened, I'm too scared waterproofing will be lost...
Sent from my SM-G935F using XDA-Developers mobile app
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This is something a certified repair center can easily handle without losing the waterproofing. Certified centers have been trained to fix these models, and they have all the tools to do so, while uncertified repair centers won't necessarily have the training, and they won't have the official tools, so they can't guarantee that the waterproofing is still intact after a repair. If an official Samsung rep told you it could be fixed or whatever, then I'm sure it should be fine. You have warranty, and it should be used for things like this.
If you send it in, you'll probably sit where you are now in a week or so with a fully functioning device, or you can just ignore it and still sit where you sit now in a week with a defect device. I would do it.
J.Biden said:
This is something a certified repair center can easily handle without losing the waterproofing. Certified centers have been trained to fix these models, and they have all the tools to do so, while uncertified repair centers won't necessarily have the training, and they won't have the official tools, so they can't guarantee that the waterproofing is still intact after a repair. If an official Samsung rep told you it could be fixed or whatever, then I'm sure it should be fine. You have warranty, and it should be used for things like this.
If you send it in, you'll probably sit where you are now in a week or so with a fully functioning device, or you can just ignore it and still sit where you sit now in a week with a defect device. I would do it.
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I would send it in too..... But sometimes it can take 6 weeks... I had to send an S4 in once and it came back almost 2 months later.... If it's something you can't live with send it back..... But you should have a 1 year warranty if anything actually goes wrong with it...... It is a pretty widespread issue in the Galaxy S7 edge line hopefully they get it fixed in later batches.... But if it were me I would probably deal with it rather than send my brand new phone out... Unless they can guarantee you a return date
Galaxy S7 edge