Database Users

Hardware fault

Hi all,
Wished that, for a first post in this forum, I would post something useful. But no, what I'm posting is probably the first user having a screen gone bad.
In the beginning, it happened when the battery went below around 50% and the brightness started going higher and higher to the point where the screen was completely white washed. Recently, the screen went to some kind of green colour taking over the whole screen (see pic attached).
The other phone functions work fine: sound, buttons, happtic feedback. Only the screen decided to die on me.
After multiple FW restores using different versions and only getting worse, I finally decided to call it a day and I will send it to Samsung Belgium for repair.
Hope that I just caught a bad one and that the Super AMOLED technology can survive time.

that is a weird problem, from the first description it sounded like if it got wet and it got damaged by the moisture trapped inside.
but it could simply be a defective screen.
when the screen is off, does it goes back to full BLACK?
or does it stays in that LCD like green/greyish colour?

Phone never went near water or humidity.
Yes, it goes to full black when off and the more it's off, the longer the screen hangs to its original "colours". Well, it used to but now it's worse.

Hi There,
I have problem with the i9000 screen too. Yesterday the screen brigtness suddenly gone up and the main problem is a lot of obvious color banding where things should gradient out smoothly. It looks like it is not having enough color depth, just like lowering your graphic card setting in Windows to 8 bit color or something.
Searching for stock ROM to flash back before I take it for replacement. Don't have much luck with the ROM so far.
Good luck with yours by the way.
Cheers,

It seems that you have the same symptoms that I have.
The only problem I'm having now is that the phone went back to normal after not using it for the last few days. Let's see how Samsung deals with this...

I've had a similar problem and sent it back for repair, as it became permanent after 2 weeks from the time I first noticed it.
Please look at my post here: http://forum.xda-developers.com/showpost.php?p=7652167&postcount=8
and see if it is similar to your issue.
It's now in samsung's lab or something, so in the coming days they should tell me what's the matter with it and how it should be fixed.

Sent mine to Samsung a couple of days ago for repair.
Any news on yours?

So I finally received my phone back from the repair shop and after glancing over the repair report, I came to the conclusion that I had lost the first fight with warranty claims: they did a firmware upgrade !! They upgraded my "old" firmware to a mind-blowing future one: JM2 !!!
After two days, the phone decided to act up again showing the same symptoms as before. In order not to loose the second fight, I decided to go there myself instead of sending it through mail. Being a 45 minutes car hike, I decided first to make sure that the phone was indeed showing the problems initially reported. After some minutes playing with it in front of the desk clerk, he finally admitted that it had to be a hardware problem.
So now the waiting game begins...In the meanwhile, I'm using a Nokia E71 which, while competent enough for my basic needs, it is NOT a Galaxy S. Crap !

To finally close this chapter I received my phone 2 days ago and after a Lcd screen replacement it seems now that the problem is finally solved.
Sent from my GT-I9000 using XDA App

dragonii said:
To finally close this chapter I received my phone 2 days ago and after a Lcd screen replacement it seems now that the problem is finally solved.
Sent from my GT-I9000 using XDA App
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Click to collapse
glad to hear everything checked out correctly, I presume everything fell under your warranty?, i got the same outlines around the circle but they are very very faint as I can only see them when i hold the device in direct sunlight at a certain angle so I suppose you're not the only one.

When you say LCD screen are you merely making a mistake or did they actually replace your AMOLED screen with an LCD?
If they actually did that, it doesn't seem like a very good deal...
dragonii said:
To finally close this chapter I received my phone 2 days ago and after a Lcd screen replacement it seems now that the problem is finally solved.
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
Sent from my GT-I9000M using XDA App

Just took the Dutch description on the repair report. To my knowledge, Galaxy S phones only come with AMOLED screens.

dragonii said:
Sent mine to Samsung a couple of days ago for repair.
Any news on yours?
Click to expand...
Click to collapse
They sent me a new one instead...

Any dead Pixels yet? Should I exchange mine?

I have had my tab 3 days and today I noticed 1 tiny tiny dead blue pixel on the right hand side towards the middle of my screen. The store I bought mine from said it was the last one, should I try to take it back, I am having so much fun with it I don't want to, but I also don't want this to be an indication of more to come...
Sent from my awesome galaxy tab!

mi4kidzmom said:
I have had my tab 3 days and today I noticed 1 tiny tiny dead blue pixel on the right hand side towards the middle of my screen. The store I bought mine from said it was the last one, should I try to take it back, I am having so much fun with it I don't want to, but I also don't want this to be an indication of more to come...
Sent from my awesome galaxy tab!
Click to expand...
Click to collapse
They usually don't go bad after you get a device, it's a manufacturing defect, not a failure, per se. It is highly unlikely that it will get worse, so if you can live with it, I'd suggest keeping it, at least until they get more back in stock.

Too much money for a defective device. I'll try exchange it.

My exact thoughts. That is gonna bug you and eat at you as long as you have it. It would me at least.
calin75 said:
Too much money for a defective device. I'll try exchange it.
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Sent from my SGH-T959 using XDA App

very happpy & very upset/sad

hello all.
just bought a new galaxy tab for the price of $750 here in Baghdad today. it was brought over from UAE and has full Arabic and the best android 2.2 system.
i am extremely happy to have it however the happiness stops to when the spec of dust appeared to my eyes. right under the sticker that comes on the screen appeared a white dot to the very right of the screen. however when i use the unit the although not apparent it looks like a dead pixel rather than a spec of dust because it looks to mix colors. (i would take a picture later and attach it to this post) -- the area i am talking about can be shown here. its on the very top right hand corner of the center image in step 18; http://www.ifixit.com/Teardown/Samsung-Galaxy-Tab-Teardown/4103/3
i am considering tearing the unit apart and blowing some air under the screen this is if the item is dust.. is it easy? i am looking over some videos to take it apart. -- according to the steps from the link above step 18 requires a heat gun and that i am not too good with.
OR
shall i just ignore it?
Any experiences with things like this?
thanks!
[wow a 104 views as of this edit and no replies? hmm]

there was an article that showed the teardown of a tab. They said it took an extream amount of heat to seperate the glass from the screen.
I would send it back to Samsung for replacement or try and ignor it.
Sent from my GT-P1000 using XDA App

dboppc130 said:
there was an article that showed the teardown of a tab. They said it took an extream amount of heat to seperate the glass from the screen.
I would send it back to Samsung for replacement or try and ignor it.
Sent from my GT-P1000 using XDA App
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Click to collapse
+1 for sending it back to Samsung, a device this expensive shouldn't come with any dead pixels! If you open it to try and fix it yourself you'll invalidate your warranty and then will really be stuck with it!!

bdl1969 said:
+1 for sending it back to Samsung, a device this expensive shouldn't come with any dead pixels! If you open it to try and fix it yourself you'll invalidate your warranty and then will really be stuck with it!!
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Click to collapse
thanks for the response guys.
that option really isnt valid here where i am. i tried with the shop i bought it from but now i am deciding to just put up with it. oh well.
perhaps those dead / stuck pixel fixers or something...

Try this Pixel Fixer program. I had two stuck pixels on my DroidX when I got it. This fixed it.
http://www.androlib.com/android.application.uk-co-technicalmargaret-game-pixelfixer-jmn.aspx

specmac said:
Try this Pixel Fixer program. I had two stuck pixels on my DroidX when I got it. This fixed it.
http://www.androlib.com/android.application.uk-co-technicalmargaret-game-pixelfixer-jmn.aspx
Click to expand...
Click to collapse
thanks.
i tried jpixel fixer (i forgot the name) and all it did for 10mins was make the screen look like an old TV. so i stopped it. it didnt get rid of that one dreaded dot.
i'll try your suggestion

cylent said:
thanks.
i tried jpixel fixer (i forgot the name) and all it did for 10mins was make the screen look like an old TV. so i stopped it. it didnt get rid of that one dreaded dot.
i'll try your suggestion
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Click to collapse
Don't give up after one try. It took several attempts over a number of days using Pixel fixer to clear up my stuck pixels.

Screen problems

I got my Galaxy S II this morning, and it's awesome, but I'm starting to get this problem which completely destroys the experience...
After using it for a while, the screen starts getting horizontal streaks (but no vertical streaks) that match the brightest colour in that row. For example, I have a facebook con on my homescreen and the entire vertical row gets more and more blue. This is the same for everything, and it's particularly bad with black text on a white background, where the whole line has a grey background...
Any one else with this problem or anyone with some advice? I'm starting to think I'll have to take it back.

http://forum.xda-developers.com/showthread.php?p=13444483#post13444483
http://forum.xda-developers.com/showthread.php?t=1062966
I had to go through 4 phones to get a perfect one.
Exchange/ send it back right away.
If you bought it instore then check the new one there. If you bought it online.. =/ it might take some time to get a perfect one.

Damn, gonna take it back tommorow I think.

Are you in the US? What retailers in the US will take these back for exchanges?

No, I live in the UK and bought it in Phones4U

great so how the heck are we supposed to order from UK over here in the USA if we may potentially have to return multiple times just to get a good screen? sadness

RogerPodacter said:
great so how the heck are we supposed to order from UK over here in the USA if we may potentially have to return multiple times just to get a good screen? sadness
Click to expand...
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Wait till it comes out in the US?
I wouldnt risk it.. just wait.

RedBlueGreen said:
Wait till it comes out in the US?
I wouldnt risk it.. just wait.
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that is like a horny man coming in proximity of a beautiful naked lady. WHO CAN CONSTRAIN themselves? rare extremely strong willed or straight minded people

My screen is just fine. Flawless.
None of these problems. My friend will be getting this phone next week. We'll see.
Sent from my GT-I9100 using XDA App

Looks like I wont be returning it today... left it charging overnight with the phone off and started using it again this morning, been using it for about an hour now and no screen issues at all, before it would start appearing after about 10 minutes. :/ I've got 30 days to return it so i'll wait... just hope I dont get any long term screen problems, although this will hopefully come under the two year warranty...

LarcusMywood said:
Looks like I wont be returning it today... left it charging overnight with the phone off and started using it again this morning, been using it for about an hour now and no screen issues at all, before it would start appearing after about 10 minutes. :/ I've got 30 days to return it so i'll wait... just hope I dont get any long term screen problems, although this will hopefully come under the two year warranty...
Click to expand...
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Wow that is good news !!!
Remember those yellowish spots on iP4 screen? Maybe SGS2 also needs time to "cure" something in its screen?

LarcusMywood said:
Looks like I wont be returning it today... left it charging overnight with the phone off and started using it again this morning, been using it for about an hour now and no screen issues at all, before it would start appearing after about 10 minutes. :/ I've got 30 days to return it so i'll wait... just hope I dont get any long term screen problems, although this will hopefully come under the two year warranty...
Click to expand...
Click to collapse
Get a white screen up and wait till it dims down and check again. You should be able to still see those lines.

kreoXDA said:
Wow that is good news !!!
Remember those yellowish spots on iP4 screen? Maybe SGS2 also needs time to "cure" something in its screen?
Click to expand...
Click to collapse
That's what I've been thinking! It did it one more time today, but only after the screen being on playing a 720p video for a couple of hours, and it hasn't done it since.
RedBlueGreen said:
Get a white screen up and wait till it dims down and check again. You should be able to still see those lines.
Click to expand...
Click to collapse
Done that, but there isn't any. It definetely isn't burn-in, the colour of the lines change depending on the brightest colour that is in that line, pretty hard to explain so I wish I could take pictures, but the only camera I have is the one on the phone, lol.

These issue topics are making me nervous since I just ordered mine and it won't have a warranty ;\

ignign0kt said:
These issue topics are making me nervous since I just ordered mine and it won't have a warranty ;\
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Click to collapse
for every 100 owners of SGS2 there is only one who is an active poster here. And out of every 100 active posters , only like 1 would have issues. So do not worry and hope for luck!

ATT Samsung Galaxy Note pro 12.2 have bad motherboards!!!

I kept getting the BSOD ( blue screen of death) and even went back to the ATT Store and swapped my SM-907A for another one and it blue screened in under an hour. I called Samsung and they said they had defective motherboards. He mad up a ticket for me and I am sending it out to them before work in the AM. The ATT Store said they would return it for me with a 10% restocking fee. Really??? Whatever I really like the tablet and it was the last one available in the area so I decided to send it out to Samsung to replace the motherboard. A guy in another thread said he did this and now the tablet is 100%!!! SO anyone else have issues with these????

Yes. I did. I sent mine back to Samsung and it got replaced. Now I'm trying to figure out how to 're-enable knox

No problems here , had it almost a month.,

SM-P907A. Galaxy Note Pro problems
I am having issues with my AT&T galaxy note Pro SM-907A. Screen will actually flicker, then reboot. It will continue to keep rebooting like a bootloop almost. Everything is stock, I am not , rooted YET and have never tripped knox. (I dont want to give AT&T or Samsung any reason to say this is my fault for something I did to the tablet.) It started doing this at 20 % battery life and starts having issues around 45%. . It will stop doing this and actually stay on and operate correctly as soon as I plug it in to charge. There have been some instances where I see the battery start to get low, plug it in to charge, turn it off and literally 5 or 10 minutes later my battery shows to be at almost full charge. I really like the tablet and have had it as soon as it was released by AT&T. I was persuaded into ATT's next plan, which Iis a completely different story. But I dont feel like I should have to stay committed to the contract on the Next plan paying full price for tablet if they cant provide a fully operational tablet.

I have experienced the same bsod on my galaxy note pro 12.2, just purchased a month ago. AT&T called Samsung for me, and I will be shipping the tablet to them tomorrow.
Hopefully everything is resolved when it returns!!
Sent from my SM-N900V using XDA Free mobile app

I received my tablet back from Samsung, had it for three weeks now and the blue screen came back tonight while playing subway surfers with my daughter!!!!!! Obviously NOT fixed. Will see what Samsung does now. I'm ready for something new. A tab at this price should never have issues like this.
Sent from my SM-N900V using XDA Free mobile app

I don't have a att version but also gut 2 or 3 bsod already. Reboot via longpressing powerbutton worked.
But will send it back next time it happens.
Sent from my C6603 using XDA Premium HD app

Does this problem manifest itself immediately or does it happen after you've had it for awhile?

I'm happy, that I haven't see this issue with the P905
Gesendet von meinem GT-I9305 mit Tapatalk

dragunbayne said:
Does this problem manifest itself immediately or does it happen after you've had it for awhile?
Click to expand...
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try playing a game and i guarantee you it will bsod . i have no idea why people are not leaving bad reviews for this tab on att.com ..... if enough people ***** they have to do something. i am sending mine back tomorrow for the second time

wojo797 said:
try playing a game and i guarantee you it will bsod . i have no idea why people are not leaving bad reviews for this tab on att.com ..... if enough people ***** they have to do something. i am sending mine back tomorrow for the second time
Click to expand...
Click to collapse
You believe it to be heat related? I have played games, nothing too intense. I have however had it get quite hot, I was using it in my office the other day and when I went to use the screen I noticed it was very hot. I was listening to a podcast so hadn't touched it for a couple hours and didn't realize it was getting hit by direct midday sun. I experienced no issues and it was very hot, the hottest I've ever had any of my devices get. It was similar to how my phone gets when plugged in and in the dock in the car during summer.

dragunbayne said:
You believe it to be heat related? I have played games, nothing too intense. I have however had it get quite hot, I was using it in my office the other day and when I went to use the screen I noticed it was very hot. I was listening to a podcast so hadn't touched it for a couple hours and didn't realize it was getting hit by direct midday sun. I experienced no issues and it was very hot, the hottest I've ever had any of my devices get. It was similar to how my phone gets when plugged in and in the dock in the car during summer.
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I honestly don't know, I heard of 2 games people experienced it on. One was , injustice gods amongst us and subway surfers. I have also had it happen just surfing the net, on my kindle and other reading apps

wojo797 said:
try playing a game and i guarantee you it will bsod . i have no idea why people are not leaving bad reviews for this tab on att.com ..... if enough people ***** they have to do something. i am sending mine back tomorrow for the second time
Click to expand...
Click to collapse
I had mine for 5 months and I got it X2 in the past 2 weeks

Flickering issue solved!
Try this at your own RISK!!
I recently solved flickering issue to my note 12.2 P900 wifi version.
I'd had to open the back cover.
The battery pushes on the cable for both the screen and wifi cable.
I raised the motherboard up with a thin piece of plastic sheet and
problem solved!
I had no warranty so I went ahead to do it.
The flickering solved. No flicking with Full brightness even when battery was 10%.
I did this after I replaced my Lcd cable from ebay seller.. so its the battery casing
pushing the Lcd cable connection to the motherboard.
Hope it helps someone as I have found no solution to this anywhere.
developer option, resetting ... none helped.
reply if anyone has a question

So Samsung received my note 12.2 907a yesterday the 8th at 1030 am according to ups. The ticket didn't show received till today the 9th. Well the repair date is listed as 1-16-15.:crying:. God this is frustrating, in hoping they replace the mother board.. It sucks we have no real recourse other than just sending our tabs back and hoping they fix it, meanwhile Att continues to collect

peterjo78 said:
Try this at your own RISK!!
I recently solved flickering issue to my note 12.2 P900 wifi version.
I'd had to open the back cover.
The battery pushes on the cable for both the screen and wifi cable.
I raised the motherboard up with a thin piece of plastic sheet and
problem solved!
I had no warranty so I went ahead to do it.
The flickering solved. No flicking with Full brightness even when battery was 10%.
I did this after I replaced my Lcd cable from ebay seller.. so its the battery casing
pushing the Lcd cable connection to the motherboard.
Hope it helps someone as I have found no solution to this anywhere.
developer option, resetting ... none helped.
reply if anyone has a question
Click to expand...
Click to collapse
OK well it appears Samsung diagnosed the issue as " internal battery failure" so they replaced the battery!!! I am def not optimistic that this fixed the issue but will keep posting updates if anyone is curious.

I was just browsing the web this morning, and boom!!! It happened agaib!! Blue screen! Called Samsung, after an hour and a half, and them refusing to send a replacement, we have a ups label to send back the tablet. They said they will replace the motherboard this time. Last time they replaced the LCD. They expedited the service, so once they receive my tablet, they guarantee 3-5 days in their hands, then send back to me.
$900 tablet, sent it twice in less than a month. I should've waited for the nexus 9 lte!!!!
Sent from my SM-N900V using XDA Free mobile app

haha I just got a status update on mines as well too wojo797, apparently mines had the same issue as yours.
"Problem found:
INTERNAL BATTERY FAILURE
Solution:
REPLACED COMPONENT - S/W UPDATED - PASSED ALL FUNCTIONAL TESTING "
They only had it for 5 hours and now its been shipped out to me. I highly doubt this fixed the issue as well but we will see when I get it back. going to put it through some torture tests to see if it'll BSOD again. It always happens to me when I'm playing Clash of clans when I'm raiding. one time it happened when I was using my kindle app.
wojo797 said:
OK well it appears Samsung diagnosed the issue as " internal battery failure" so they replaced the battery!!! I am def not optimistic that this fixed the issue but will keep posting updates if anyone is curious.
Click to expand...
Click to collapse

vudoo209 said:
haha I just got a status update on mines as well too wojo797, apparently mines had the same issue as yours.
"Problem found:
INTERNAL BATTERY FAILURE
Solution:
REPLACED COMPONENT - S/W UPDATED - PASSED ALL FUNCTIONAL TESTING "
They only had it for 5 hours and now its been shipped out to me. I highly doubt this fixed the issue as well but we will see when I get it back. going to put it through some torture tests to see if it'll BSOD again. It always happens to me when I'm playing Clash of clans when I'm raiding. one time it happened when I was using my kindle app.
Click to expand...
Click to collapse
OK so ups dropped off my tablet yesterday, I played with it for 10 minutes. Guess what happened??? I decided to test it out so I played Marvel's contest of champions after setting it back up. Not 2 minutes in bang blue screen of death. Calling today to return a third time. If they don't fix it this time they have to refund or replace it with a equal or lesser device according to most electronic lemon laws I read

Im getting the same scren flickering and rebooting issue when bettery below 45% im going to have to send mine back in as well