Microsoft Exchange ActiveSync crash - Galaxy Note 3 Q&A, Help & Troubleshooting

Hey fellas,
I rooted my device using the newest method for Verizon. It worked out quite well and I am pretty happy with it. Before I started to freeze apps, I tried to setup my school email which uses the Microsoft ActiveSync. Every time I enter the information correctly, I get a
"Sorry email has stopped working" error and it stops. If I enter something incorrectly, the expected result of it properly working happens.
I've reset my device and pretty much have done everything up to unroot to try and get it working.
Anybody else have this issue or any idea to get it working? Other emails work just fine.
Sent from my SM-N900V using Tapatalk

...*****

Related

VERY weird problem

Hi all
I have a (see subject LOL) since a day or 2.
I was playing a game (bejeweled) on my machine when suddenly the game starting to be slow (it happens sometime if I don't reset my device for a few days and then everything is fine after a soft reset, so I decided to soft reset my device.
After that, it restarted and all then stayed on the windows logo (the one just before windows come up).
I waited and waited and waited, nothing. So I decided to hard reset my baby (it's no problem to me since I had not installed any special progs).
Set up OK, install of carrier options OK, set up of M$ exchange OK but THEN, as I was trying to sync my calendar with my exchange server, it stays hanging at "Synchronizing" (ONLY at the calendar section) and can stay like this forever, and when I soft reset, it hangs again on the windows logo. (for the record, if I ONLY sync my contacts, everything is fine).
I tried everything, by that I mean different RADIO, different versions of WM6 (all of them actually. NOTHING helps.
I KNOW for a fact that it goes wrong at the sync of my calender cause I took the problem from zero (that is hard reset, ISP settings and then sync) so I'm sure of where the problem occurs.
I also check the exchange server to make sure my calendar wasn't "too" full, that's not the case.
The only thing I have NOT tried yet is if it goes OK on WM5.
I NEVER had that problem before, just since 2 or 3 days.
Anyone any Idea??
Thnx
This may have absolutely nothing to do with your problem but - a long time ago I read some posts where folks had problems syncing when items in the calendar had notes attached at the pc end - for some reason these notes became corrupted and huge in size when the attempt was made to sync with device. As I say probably not your problem if you do not attach notes to calendar entries.
mike
thnx mikechannon, but indeed I do not have any notes in my calendar, never had AND I do not sync with my PC, only with exchange.Thnx for the tip anyway.
BTW, I just put another ROM on it now (RUU_HER_CINGULAR_2.06.502.3_1.34.00.10_SPL1.04.exe) witch is a WM5 ROM and I have exactly the same problem. After a sync with the exchange server I'm back on the Windows Mobile Splash screen and it's stays there, so it's NOT a WM version related problem.
Greetz
DjSlash
I have the same problem, which started today. My XDA Exec seemed to be frozen, so I soft reset, now it's stuck on the Windows Mobile splash screen.
I've got data I need to get from the device, so don't want to hard reset (sounds like that wouldn't help anyway).
Can't think what has caused it.
- I upgraded to Radio 1.15 the other day, but it has been working fine.
- I changed my connection to GSM only, 2 days ago to try and stop the Disconnect problems on 3G/GSM, but that has been working OK.
I've tried removing the battery & SIM but no joy.
I'm running Helmi 1.1, and have been for months.
Can anyone help?
Hi all
In the meand time I had my baby sent back to HTC (BTW, they did NOT look for the SuoerCID what so ever, My guarenty is still intact ;-)), they looked at it and sent it back to me. I don't know what they've done but the problem is still here.
I tried (just to be shure) to sync with my desktop and THAT works fine so I would think it's a server related thing.
However, I deleted a lot of things on the server but the problem remain so now I don't sync with the server.
Today I will install the new Black V2.0 and try it again.
I'll let u guys know.
Greetz
Djslash
I had problems getting my tytn to sync with my SBS running exchange 2003 SP2. It was due to SP2 adding HTTP compression which screwed syncing to some mobile devices. Sometimes i would get error 0x8503001A and sometimes it would just lock up! Check out this link for a fix, well, it fixed my problems anyway
http://groups.google.com.au/group/microsoft.public.pocketpc.activesync/msg/b629960d45049f88?hl=en&
May also be worth having a look at http://www.pocketpcfaq.com/faqs/activesync/exchange_errors.php for more error code info. I know you dont get an arror code, but something may shed some light for you!
@JamesAub
Thnx m8 for ur reply but I'm using the free mail2web exchange server witch use do be fine until (Iguess) too many people started to use it LOL. Then it stopped working.
I just install Black 2.0 and tried right away, the prob is still here so I'm 99,99% sure that the prob is on the server side.
I'll try to make a new account to see what happens.
greetz
DjSlash
I have a support message from mail2web, that there server experienced some delay problems. I changed my mail2web exchange to my work exchange server and all problems dissapeared.
Today I checked the mail2web box again and it seems to be working for now.
Good luck!
Well just to say how gooooooood the Black V2.0 is, I'm able now to reset my device when the exchange server hangs and it does NOT stay on the windows splash anymore. The problem is however still not resolved. I sync slowly the one after the other and I'm able to sync my contacts fully and see them. When it gets to my calender, it is syncked BUT when I want to open my calendar I just get the wheel forever. At least I konw now I can test without having to hard reset.
BLACK EDITION V2.0 ROCKS! THE BEST. you can pass the word ;-)

Activesync error: 0x80004005 after restore

Hello,
Could anybody help me? I've just restored my o2 xda orbit 2 (polaris/cruise). Now I can't get my push-email to work any more, Activesync keeps saying 'Attention Required' when I force a sync. I've tried over WiFi, and my cellular provider.
I'm using mail2web live to collect me email, I've not changed any settings, apart from re-entering the username/password/server on my device to see if this helps. I've removed the server, and re-added it, with no such luck.
Does anyone have any idea what I can do (aside from a hard reset) to try and rectify this?
Thanks
Chris.
Are you sure the hostname of the mailserver is correct? I'm unsure if that hex code is a general error or specific to an issue.
I got the same code when I misspelled our OWA Exchange server on my ActiveSync.
Turns out I forgot to put .com after our domain.
It'd surely be better if it had reasonable errors like "Unable to resolve hostname." wouldn't it? That way you don't have to call India Microsoft Tech support to make sense of some codes?
I tried removing the settings and re-adding them, to no avail. I had to bite the bullet and hard-reset, reinstall all my apps etc.
It's all up and running again now.
Still would like to know what caused this. In case it ever happens again.
I agree about the error codes. I know sometimes they are accompanied by a description or error message, but this time the code was so generic it might as well have just told me to hard reset and start over.
Thanks anyway
This is so ****ing lame! It will take me 30 minutes to put my phone back the way it was after a hard reset
electricdemon said:
Hello,
Thanks
Chris.
Click to expand...
Click to collapse
Did you solved this?
I have the same error and not able to solve it.
Mf
i noticed that right after a fresh flash it works just fine. its after i install all my crap that it breaks. im going to reflash ONE MORE TIME. this time im going to soft reset after each single cab I install and test activesync after each reset to see which cab/theme/setting/app it is that breaks it. ill report back in a few hours.
Hi, did you have any luck finding out what was causing this? I'm now getting it completely out of the blue and the apps on my phone are exactly the same as they always have been.
I hard-reset put all my apps back and it won't work.
Hard-reset and leave it as is and push works fine.
Just weird!
I never managed to be able to reproduce this error. I'm currently running MightyROM 4.9.4 and my Activesync works fine...
Use a backup software and you should be able to trim off the install time of all your apps.

Sent items in email never sync

*siggghhhhh* Where to begin.
I've had my Samsung phone over 6 months now, and I believe it was shipped with 2.2.1 JPU firmware.
I've since moved to more recent firmwares and back again, trying to fix this issue. Now there is a possibility it worked when I first got the phone, but it's way too late to answer that - because at the time I didn't use email.
Basically I can use the inbuilt mail client, or Touchdown mail client, and the same issue occurs. I first noticed it when trying to sync a mailbox on Kerio mailserver, which is totally ActiveSync compatible. I've had the tech guys at Kerio working on this for months, looking at all logs etc and they can't pinpoint it. Same issue happens across two mail clients, two phones (mine and my flatmates). Sent items randomly sync. Either nothing, or random mails.
This also happens with the sent items on my work Exchange account too, again across both mail clients.
Kerio has tested my problem account with a Galaxy S their end, and cannot replicate the same problem.
The only common factor here, and believe me I've spend ages on this, is that I've changed the firmware from the shipped one. Is there some other settings somewhere on the phone that might affect this? Every time I've flashed the firmware, I've used Odin, followed the instructions etc. Is there something else I can do/try to maybe get this working? Am I alone? I've tried about 10 different firmwares trying to fix it and I'm about to give up and get another phone.
Help? Anyone? Please :-(
In the hope this helps someone else out there. This was down to constant rom updating, and never clearing the dalvik cache.
Sent from my GT-I9100 using Tapatalk

[Q] Nexus 4 App Login Issue

Hi! I don't know if anyone's posted this issue before but I'm experiencing difficulties with my Nexus 4.
I can't seem to be able to login into any of my non-Google accounts on the device. I've installed multiple apps like Facebook, Twitter, Pinterest, Instagram, Kindle, clouds like Dropbox or Box, e-mail accounts like Yahoo! or whatever else. Whenever I try to login to my accounts on these apps, I enter the credentials and it gives me the rolling circle that either rolls endlessly or it eventually returns an error. Sometimes I got errors like "check your date/time" (??), other times it told me "an error occurred, please try again later" or "check your network connection". However, Google play, my Google e-mail or other Google related stuff like Youtube, seem to work without a problem.
Now, the device seemed to work a lot better at my boyfriend's house so I figured my router may be causing these issues. I've kept changing settings on it and ultimately I managed to get Facebook to work. But yeah, it's still not working with other apps and I'm running out of ideas.
Did anyone experience anything like this? Any ideas on how to fix it?
Also, if I'm posting, I may as well ask about another issue. I've tried to transfer some mp3s and photos with a simple drag and drop when the phone was connected to my computer via USB and it didn't quite work. The transfer was sluggish and stopped altogether around 10-20% in. So again: help, please?
Thanks!
I would try doing a factory reset.
Make sure your USB is plugged in enough.
Sent from my Nexus 4 using xda premium
android88 said:
I would try doing a factory reset.
Make sure your USB is plugged in enough.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Thank you!
A factory reset was the first thing I did but it didn't do much to help. Also I take back what I said regarding Google Apps. Youtube just gave me a "there seems to be a network error" line and now it won't budge. I could play a video just fine, I just can't seem to login.
I was wondering if my USB problems might have something to do with using a front port on my PC. I'll try a back one...

[Q] Microsoft Exchange with Texts???

I got my G2 yesterday. I set up Exchange for my work and everything worked fine until today. I got an email followed shortly by a message that my id or password may be wrong. I double check, and re-enter my password, because this has been happening fairly often for the last 6 months, and this appears to fix it. It synced fine, but now, when I receive a text, I also get an exchange email of the text.
Never seen this before. Anyone know what's going on?
P.S. After this started, the phone stopped syncing email again, but the texts are still transcribing because I'm getting them on my other phones.
UPDATE: I figured out the problem. Please delete MOD. I'm a moron who panicked instead of following normal troubleshooting procedures.
And now syncing is working??? WTH is going on? I am trying to delete and reinstall my exchange now.
I'm such an idiot. I somehow accidentally checked "SMS sync". Never seen that option before. Once I unchecked, it no longer syncs the texts.

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