I9500 going crazy. Battery problems. Random bootloops. - Galaxy S 4 Q&A, Help & Troubleshooting

Had my S4 since the end of July. Everything has been perfect up toll now
I am on Wanamlite 2.0 since that day it has came out and recently I have had issues where the phone would just switch off and when I the battery level would drop between 50%-100% upon restart. Then it would go into a bootloop that would only stop if I put on charge.
This has been getting worse by the day and I did a factory reset and everything is still the same. Will try a new rom today but I don't think it will help because Wanamlite has been fine up till now.
Generally battery is draining really fast. Lost 7% just typing this message.
The battery also looks slightly deformed but my S2 battery looked exactly like that and it was fine.
Please help and give suggestions and tell me if you know anything about the warranty situation on the battery because it has only been slightly used for couple of months
Sent from my GT-I9500 using Tapatalk now Free

milan188 said:
Had my S4 since the end of July. Everything has been perfect up toll now
I am on Wanamlite 2.0 since that day it has came out and recently I have had issues where the phone would just switch off and when I the battery level would drop between 50%-100% upon restart. Then it would go into a bootloop that would only stop if I put on charge.
This has been getting worse by the day and I did a factory reset and everything is still the same. Will try a new rom today but I don't think it will help because Wanamlite has been fine up till now.
Generally battery is draining really fast. Lost 7% just typing this message.
The battery also looks slightly deformed but my S2 battery looked exactly like that and it was fine.
Please help and give suggestions and tell me if you know anything about the warranty situation on the battery because it has only been slightly used for couple of months
Sent from my GT-I9500 using Tapatalk now Free
Click to expand...
Click to collapse
first thing to do is change battery

Yes. It was the battery. I wonder what caused it to deform. Maybe I just got a bad batch. I can't let that happen again.
Sent from my GT-I9500 using Tapatalk now Free

Apparently I'm not the only one who had this problem
Sent from a Galaxy S4 now Free

check that the battery has not swollen

Hi do you remember your old battery code by any chance? Also, what is your new battery code. We are actually trying to figure out which battery "batch" is/was faulty.
Thanks
Sent from my GT-I9500

Yes it was swollen
My new one starts YS will find out the old code on Monday will let you guys know
Sent from a Galaxy S4 now Free

milan188 said:
Yes it was swollen
My new one starts YS will find out the old code on Monday will let you guys know
Sent from a Galaxy S4 now Free
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Click to collapse
many people have had this problem to someone is also broken out the battery

My old battery also started with BD so that's definitely the defective batch
Sent from a Galaxy S4 now Free

Related

battery drains.. sort of

Does anybody know sone work around regarding this? Because its starting to annoy me, have you ever experienced when you are using your device,the battery warning suddenly pops up and says that you must charge already and the battery percentage suddenly changes to 3% eventhough awhile ago there is still 50% left, but when you reboot it chages back to 50%, what could be a possible culprit, this happens a few times to me a day and im tired of rebooting everytimethe warning pos up.
Any advice is appreaciated
Same experience. I posted this a while ago but no solution.
Sent from my GT-P1000 using XDA App
well this isnt an acutal solution but have you tried actually draining your battery down to 3% recently? By doing that you are "calibrating" the battery life sensor and maybe that will cause this issue to occur less frequently?
This happened to me once so I did that and havent had a problem since. Hopefully it works for you!
but how do you power it on if thinks the battery is critical
Somehow if ido a reboot it just goes back to normal..maybesomething is messing up with the battery sensors,i did let it drain but some how it still the same, i had read on a similar thread about a bump charge or something maybe i could try that and lets see from there
on verizon tab SCH-I800 - does the same thing ... mine seems to happen around 33% though. (i thought it was something with the 33% .. since it would drop down to 3%) ..
i think samsung should really push out an update to address some of the glitches in these tabs..
Tried the recalibration thing. Problem still exists.
b3nder said:
on verizon tab SCH-I800 - does the same thing ... mine seems to happen around 33% though. (i thought it was something with the 33% .. since it would drop down to 3%) ..
i think samsung should really push out an update to address some of the glitches in these tabs..
Click to expand...
Click to collapse
thats a similar issue i get,. Yes i tried the recalibration charge also and still having the problem, i did a factory reset also and it did nothing.. Im really desperate for some fixes..
Mine jumps from 15% to 3%. Quite annoying, I assumed that it is because it is poorly calibrated and so it doesn't realise its actually critical until its 15%.
I tried calibrating it by running it until it switches off, and then fully charging. However, that didn't work.
If in reality the battery is at 15%, then its a pretty bad software bug.
Maybe deleting the battery stats solves the problem?
I think its getting worse on mine now after a full charge after i remoce the charge around 2min. It says 3% again what the heck?
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Tried flashing with another rom but no help. Start to wonder if this is hardware related....
Sent from my GT-P1000 using XDA App
try to flash it with rotohammer rom JHA/JMC it might fix the issue. My problem with GT was battery draining too quickly but after flashing it's much better now.
MasterRy88 said:
well this isnt an acutal solution but have you tried actually draining your battery down to 3% recently? By doing that you are "calibrating" the battery life sensor and maybe that will cause this issue to occur less frequently?
This happened to me once so I did that and havent had a problem since. Hopefully it works for you!
Click to expand...
Click to collapse
This worked for me too, however I had to do it 2 or 3 times. I haven't had any problems since.
I think i sorted it out also by calibrating battery,i removed the battery stats using the root explorer,now im still observing the progress
Brand new sprint tab, only installed the over clock kernel first week i got the.
Today, which would be week 3, i experienced the 35% to 3% drop instantaneousness..... So, im draining the battery, and hopefully doing a full recharge...
nzaw4 said:
Brand new sprint tab, only installed the over clock kernel first week i got the.
Today, which would be week 3, i experienced the 35% to 3% drop instantaneousness..... So, im draining the battery, and hopefully doing a full recharge...
Click to expand...
Click to collapse
I also have a sprint tab and it is three months old. I have not put another rom on it, only rooted it. It also has developed this battery problem recently. It will go from 53 to 3 all of the sudden.
texasreb said:
I also have a sprint tab and it is three months old. I have not put another rom on it, only rooted it. It also has developed this battery problem recently. It will go from 53 to 3 all of the sudden.
Click to expand...
Click to collapse
Not too sure what's the issue but it does sound like a program consuming too much CPU or the battery calibration issue.
Two Active topics discussing the same..... Anyway, I posted in the other topic my answer.
See here.
Beards said:
Two Active topics discussing the same..... Anyway, I posted in the other topic my answer.
See here.
Click to expand...
Click to collapse
gonna try this one out, my tab drained again at 50% hope it works

i9505 strange battery problems

Hi there.
I own my stock Galaxy S4 i9505 for 2 months now, and since a week or 2 it started to act strange.
The phone turned always around 20% battery off, and started to freeze sometimes in normal use.
I did today a factory reset, since then it turns off around 63% battery.
Ill try to charge it for 100% and let it charge for some more hours, and do another factory reset then, but i doubt its a battery calibration problem.
Do you guys have any tip that could help me, or should i just return it to seller?
Thanks in advance!
Don't know if this will work but factory reset the phone then use until battery dies then charge whilst off untill 100% may be battery calibration issue.
Let me know how u get on mate
Sent from my GT-I9505 using xda app-developers app
cameracartwright said:
Don't know if this will work but factory reset the phone then use until battery dies then charge whilst off untill 100% may be battery calibration issue.
Let me know how u get on mate
Sent from my GT-I9505 using xda app-developers app
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Click to collapse
It's definitely not a calibration issue as that has no correlation to battery life. Thee OP is facing a hardware issue- either a defective battery or PMIC.
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Ok
Sent from my GT-I9505 using xda app-developers app
similar problem
I'm facing similar problems. sometimes it last for a day and dies at 10% but sometimes it dies after a few hours with still 30 to 40 % battery left. After the phone switches off automaticaly i'm not able to restart unless i plug him in.
I tried a lot of things like flashing custom roms, factory reset, flash stock rom with odin with factory reset afterwards.
All with no luck.
It all started after flashing I9505XXUBMGA-PRE-ROOTED
Currently i'm on an older version suited for my region but the problem is still there.
I'm considering to buy a new battery. Can anybode help me please?
You are not alone.Many people report that problem with the original battery.Have a look at your battery if it is/gets fatter.
Buy a new one or go to the shop where you bought the phone,maybe they give you a new one.

I9505 problem battery

hello,
i'm using a galaxy s4 since 3 months now but i have a problem since this week.
my phone looses signal at some point. nothing that i know that can cause it. it doenst turn back when activating airplane mode and then deactivating this mode.
and when i turn of the phone it turns on to the standard galaxy S4 logo and then samsung logo but then it just dies.
i have to connect it to a charger and then it works.
also my phone doenst give an announcement when my battery is emptY. it sometimes displays 15% on battery and then it dies. when charging the battery icon displays and the battery is completly empty?
i looked at my battery and it is a little bit swollen and i only use official charger at night from samsung and during the day one of nokia
anyone else with this problem?
I had the same issue. My battery was also swollen.
Replacing my battery solved the problem. At least till now (fingers crossed)
nielsvg said:
hello,
i'm using a galaxy s4 since 3 months now but i have a problem since this week.
my phone looses signal at some point. nothing that i know that can cause it. it doenst turn back when activating airplane mode and then deactivating this mode.
and when i turn of the phone it turns on to the standard galaxy S4 logo and then samsung logo but then it just dies.
i have to connect it to a charger and then it works.
also my phone doenst give an announcement when my battery is emptY. it sometimes displays 15% on battery and then it dies. when charging the battery icon displays and the battery is completly empty?
i looked at my battery and it is a little bit swollen and i only use official charger at night from samsung and during the day one of nokia
anyone else with this problem?
Click to expand...
Click to collapse
Exact same issue here. Replaced the swollen battery with a new one and its working as usual again.
Strange that original battery lived only a few months.
Sent from my GT-I9505 using xda app-developers app
Same problem with my phone. My warranty cover battery 6 months and tomorrow I'm going to service and I''ll ask them about this problem. I'll share info here
jefff said:
Same problem with my phone. My warranty cover battery 6 months and tomorrow I'm going to service and I''ll ask them about this problem. I'll share info here
Click to expand...
Click to collapse
Willing to see the result.
Cheers.
Also somewhat swollen. Started expanding slowly untill the battery was dead. I have the 9500.
My battery goes down pretty quick when on LTE.
Sent from my GT-I9505 using XDA Premium 4 mobile app
MaKTaiL said:
My battery goes down pretty quick when on LTE.
Sent from my GT-I9505 using XDA Premium 4 mobile app
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Unless you have a goof full LTE connection, expect that. Lte and battery do not get along with each other.
Sent from my GT-I9505G using Tapatalk 4
occupational_hazard said:
Unless you have a goof full LTE connection, expect that. Lte and battery do not get along with each other.
Sent from my GT-I9505G using Tapatalk 4
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Click to collapse
I´m experience that too. My battery is going slowly... Every new charge theems the phone lasts less... Battery issue?
I have experienced this during my Galaxy W days. And samsungs centre's technician told me it's because I charge my phone while using it for hours, and it's straining the battery causing the gradual swell. Since then I never plug my phone while using it and until now my s4's battery is still good as new. My phone's 4 months old already.
FYI.
gyxter said:
I have experienced this during my Galaxy W days. And samsungs centre's technician told me it's because I charge my phone while using it for hours, and it's straining the battery causing the gradual swell. Since then I never plug my phone while using it and until now my s4's battery is still good as new. My phone's 4 months old already.
FYI.
Click to expand...
Click to collapse
I allways charge it overnight. And own many galaxy devices and none has this issue.
Sent from my GT-I9505G using xda premium
gyxter said:
I have experienced this during my Galaxy W days. And samsungs centre's technician told me it's because I charge my phone while using it for hours, and it's straining the battery causing the gradual swell. Since then I never plug my phone while using it and until now my s4's battery is still good as new. My phone's 4 months old already.
FYI.
Click to expand...
Click to collapse
I'm sorry but this doesn't make any sense to me. Maybe it's Samsung's was of "diverting" the fault to the user. The battery should not swell because you're using it while charging. I've never had this issue with with my other phone, which had a very small battery by design and had to stay plugged in if I were to get any real use out of it. Over charging does gradually reduce battery life but no swelling.
I have also had this issue. Started a few days ago with random reboots and signal losses.
Has anyone taken it back to the shop? Will they want to keep the phone for testing? I just want to replace the battery and not have to send my device away for a long time. I need to know because it's rooted and if they see that the warranty will be voided. Phone is only 3 months old, this really shouldn't happen.
I think it's battery issue. Maybe Samsung spares on the battery this time... on s3 it was on memory.
I solved this issue flashing a Google edition romantic with a full wipe (formating internal sd). Take some days with this Google edition tom and battery drain stopped. This can be related to last firmware releases. Just guessing...
Google edition 1.4 by coolboy
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[Q] Verify "swollen" battery

So I have been having problems with my S4 suddenly shutting down when the battery drops to 70-80 percent. I wiped /data, reflashed stock (MH8) and even flashed the .pit file but nothing has helped. Rebooting after the phone has shut itself down, I'm lucky to get to the PIN-screen before it turns off again (sudden black screen, no regular shut down sequence). The only remedy is recharging.
I noticed that my battery appears swollen, but i figured it might be NFC-circuitry or something. Would be very grateful is someone could take a look at their battery and compare with the attached image (sorry for the iphone ruler). Would be a lot nicer to try with a new battery instead of sending it away for a motherboard replacement or something. Thanks.
That definitively doesn't look normal. :s
My battery is swollen as well. Shutting down frequently especially when using 3g and browsing.
It's not normal. My old Galaxy S 4G's battery started draining really fast and shutting down whenever I had around 50-60%. The battery was swollen. You should buy another S4 battery.
Gexxer said:
So I have been having problems with my S4 suddenly shutting down when the battery drops to 70-80 percent. I wiped /data, reflashed stock (MH8) and even flashed the .pit file but nothing has helped. Rebooting after the phone has shut itself down, I'm lucky to get to the PIN-screen before it turns off again (sudden black screen, no regular shut down sequence). The only remedy is recharging.
I noticed that my battery appears swollen, but i figured it might be NFC-circuitry or something. Would be very grateful is someone could take a look at their battery and compare with the attached image (sorry for the iphone ruler). Would be a lot nicer to try with a new battery instead of sending it away for a motherboard replacement or something. Thanks.
Click to expand...
Click to collapse
I wouldn't be charging that or using it either. There's a good chance it may explode if charged or used...
Unfortunately for you batteries aren't normally covered under warranty. You might need to bite the bullet and either buy another Samsung branded battery or an OEM one off ebay.
I had the same issue, changed battery and its working again.
There's also a thread in the general section. Seems to happen sometimes...
Sent from my GT-I9505 using xda app-developers app
Thanks for the help. Got a new battery today and everything seems to be back in order
Weird though, I don't usually overcharge och trickle charge my battery. My faulty one had a serial number beginning with BD, perhaps it was a bad batch.
Gexxer said:
Thanks for the help. Got a new battery today and everything seems to be back in order
Weird though, I don't usually overcharge och trickle charge my battery. My faulty one had a serial number beginning with BD, perhaps it was a bad batch.
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Click to collapse
my faulty battery has serial number starting from BD as well. so yeah..
Mine too...BD...
Sent from my GT-I9505 using xda app-developers app
The exact same problem has started for me too literally a few days ago. I reflashed and formatted everything because I presumed the reboots were a software issue. I only noticed today that my battery is a little swollen but not as much as on some of the pictures I've seen.
Has anyone taken the battery back to a shop? How was it handled? My phone is only 3 months old but I have it rooted so I need to know whether they will want the whole phone or just replace the battery in case I need to revert to full stock firmware.
Battery serial number also starts with BD
Swizzy88 said:
The exact same problem has started for me too literally a few days ago. I reflashed and formatted everything because I presumed the reboots were a software issue. I only noticed today that my battery is a little swollen but not as much as on some of the pictures I've seen.
Has anyone taken the battery back to a shop? How was it handled? My phone is only 3 months old but I have it rooted so I need to know whether they will want the whole phone or just replace the battery in case I need to revert to full stock firmware.
Battery serial number also starts with BD
Click to expand...
Click to collapse
I tried to get a new battery from store, but they wanted whole phone, because how they said it could be the phone problem.
I ended up buying a new battery.
If it is swollen just get a new one, means that it is pretty much gone
Lol been there.. my htc battery was so swollen that the back cover would wobble. It gave me a tick to play with
Figure out Wich battery's are bad.
Hy,
i am from Belgium and have the Same problem.
We need to figure out wich battery's are bad.
My battery is made in China and has product code B600BE
Greetz
Stino
stineco said:
Hy,
i am from Belgium and have the Same problem.
We need to figure out wich battery's are bad.
My battery is made in China and has product code B600BE
Greetz
Stino
Click to expand...
Click to collapse
Hi! I am from Pakistan and have this same battery code B600BE. It reads "Cell Made in Japan, Assembled in China". I am only posting this with an intention to help someone:
I bought my S4 (i9500) almost 4.5 months back. I am a hardcore smartphone user and do cpu intensive tasks on my phone like crazy. My battery isn't swollen at all, exactly like I got it. Sometimes, my phone heats up a lot (eg playing CoC) and I charge and play at the same time without caring about battery and cpu temp. And so far my battery life is decent. Almost exactly like when I got it new. Don't experience any reboots or shutdowns etc
So this means that not all B600BE are faulty batteries. I guess ? Will update my post if I find more information about the "faulty battery batch" manafactured (as some xda members claim).
Sent from my GT-I9500 using xda app
plasmastate said:
Hi! I am from Pakistan and have this same battery code B600BE. It reads "Cell Made in Japan, Assembled in China". I am only posting this with an intention to help someone:
I bought my S4 (i9500) almost 4.5 months back. I am a hardcore smartphone user and do cpu intensive tasks on my phone like crazy. My battery isn't swollen at all, exactly like I got it. Sometimes, my phone heats up a lot (eg playing CoC) and I charge and play at the same time without caring about battery and cpu temp. And so far my battery life is decent. Almost exactly like when I got it new.
So this means that not all B600BE are faulty batteries. I guess ? Will update my post if I find more information about the "faulty battery batch" manafactured (as some xda members claim).
Sent from my GT-I9500 using xda app
Click to expand...
Click to collapse
On my battery i cannot see where the cell is made,
It just says
MADE IN CHINA / FABRIQUE EN CHINA
ENSAMBLADO EN CHINA / MONTADO NA CHINA.
Like this http://www.technobuffalo.com/wp-content/uploads/2013/04/Samsung-Galaxy-S4-Battery.jpg
But then China ipv Korea
Mine is made in China, product code B600BE, S/N: BD1D512BS/2-B. It got swollen after only 2 months. Luckily they replace swollen S4 batteries here in the Philippines and in severe cases where the battery got so swollen it broke the motherboard or screen they replace those parts too. It happens quite a lot here and the folks at Samsung Care admit it's a factory defect on a batch of batteries.
My battery is also swollen. The serial number starts with BD. It is not as much as the OP but still is. I will try to replace it using warranty.
When the battery is swollen lije that, you'd better stop using it.
Sent from my GT-I9500 using xda app-developers app
http://www.talkandroid.com/179713-s...s-to-galaxy-s-4-users-with-swollen-batteries/

[Q] Probable battery issue???

Hello all,
I have a small query on my S4 which has just recently developed from what I can see. When my phone gets to about 20% or less, my phone just randomly switches off when I try to download an app or open an app. I am not sure if its the battery or a software issue but it is quite irritating. Has anyone experienced something similar and does anyone know if its a battery problem or not.
I dont want to buy another battery just in case it isnt that.
Cheers
VJ
Take a closer look at the Battery, if it slightly bloaded / expanded the Battery is defekt which cause exactly such problems.
If so replace the Battery under warranty!
It could be dangerous to load such a defekted Battery
It seems that some Battreys suffering by this problem even if they are only a couple of months old.
Regards
Cheers for that. I will have a look at it
Sent from my GT-I9505 using xda app-developers app
Last week my battery wasn't lasting quite as long as expected.
Friday, my S4 started shutting down randomly (particularly when installing or opening apps) and attempts to reboot itself but fails at the Samsung logo. Non of these issues arise when connected to the charger.
I checked my battery which has bulged by maybe about 1mm in the middle each side.
I ordered a replacement stock battery yesterday and will let you know how I get on.
Just seen my battery and it definitely spins when put on a flat surface. There is also a bulge so I think I will need to look at a replacement battery going that will sort it out
Sent from my GT-I9505 using xda app-developers app
New battery arrived and installed.
All the issues have been resolved, therefore I conclude the original battery is defective as I suspected.
I will now pursue a replacement under warranty.
Good luck with yours.
Just got my new battery and trying it today. Comparing both batteries and it shows my old one was damaged. It looked 'pregnant' compared to the new one. Hopefully all sorted now. Thanks everyone for their help
Sent from my GT-I9505 using xda app-developers app
Just an update. Got my new battery on my phone ansld so far so good with the battery life
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