[Q] Probable battery issue??? - Galaxy S 4 Q&A, Help & Troubleshooting

Hello all,
I have a small query on my S4 which has just recently developed from what I can see. When my phone gets to about 20% or less, my phone just randomly switches off when I try to download an app or open an app. I am not sure if its the battery or a software issue but it is quite irritating. Has anyone experienced something similar and does anyone know if its a battery problem or not.
I dont want to buy another battery just in case it isnt that.
Cheers
VJ

Take a closer look at the Battery, if it slightly bloaded / expanded the Battery is defekt which cause exactly such problems.
If so replace the Battery under warranty!
It could be dangerous to load such a defekted Battery
It seems that some Battreys suffering by this problem even if they are only a couple of months old.
Regards

Cheers for that. I will have a look at it
Sent from my GT-I9505 using xda app-developers app

Last week my battery wasn't lasting quite as long as expected.
Friday, my S4 started shutting down randomly (particularly when installing or opening apps) and attempts to reboot itself but fails at the Samsung logo. Non of these issues arise when connected to the charger.
I checked my battery which has bulged by maybe about 1mm in the middle each side.
I ordered a replacement stock battery yesterday and will let you know how I get on.

Just seen my battery and it definitely spins when put on a flat surface. There is also a bulge so I think I will need to look at a replacement battery going that will sort it out
Sent from my GT-I9505 using xda app-developers app

New battery arrived and installed.
All the issues have been resolved, therefore I conclude the original battery is defective as I suspected.
I will now pursue a replacement under warranty.
Good luck with yours.

Just got my new battery and trying it today. Comparing both batteries and it shows my old one was damaged. It looked 'pregnant' compared to the new one. Hopefully all sorted now. Thanks everyone for their help
Sent from my GT-I9505 using xda app-developers app

Just an update. Got my new battery on my phone ansld so far so good with the battery life
Sent from my GT-I9505 using xda app-developers app

Related

What to do? Bad battery but brought from eBay!!

Hi everyone, I've had my nexus 4 for about three weeks now and I think I have a problem with the battery, it just seems to be draining no matter what set up I have be it ROM or stock or any kernel, its draining whether I'm using it or not, obviously it drains quicker when I'm using it but it empties at quite a quick rate, also when I'm charging it it seems to take an age to fully charge.
I don't know if its me just being silly about the whole thing but I'm certain it shouldn't be draining this quickly.
Now I don't know if I need a replacement and if I do would the fact that I brought it off eBay matter?
I'm a bit gutted cos I sold my other phone to get this one now this one is playing up and I'm not sure I can get it replaced?
Just need some advice from you guys as what to do?
Many thanks
Sent from my Nexus 4 using xda premium
I suggest buying a battery on eBay for the Nexus 4 and replace the battery currently in your phone. It shouldn't cost more than $40 USD.
Sent from my Nexus 4 using Tapatalk 2

I9505 problem battery

hello,
i'm using a galaxy s4 since 3 months now but i have a problem since this week.
my phone looses signal at some point. nothing that i know that can cause it. it doenst turn back when activating airplane mode and then deactivating this mode.
and when i turn of the phone it turns on to the standard galaxy S4 logo and then samsung logo but then it just dies.
i have to connect it to a charger and then it works.
also my phone doenst give an announcement when my battery is emptY. it sometimes displays 15% on battery and then it dies. when charging the battery icon displays and the battery is completly empty?
i looked at my battery and it is a little bit swollen and i only use official charger at night from samsung and during the day one of nokia
anyone else with this problem?
I had the same issue. My battery was also swollen.
Replacing my battery solved the problem. At least till now (fingers crossed)
nielsvg said:
hello,
i'm using a galaxy s4 since 3 months now but i have a problem since this week.
my phone looses signal at some point. nothing that i know that can cause it. it doenst turn back when activating airplane mode and then deactivating this mode.
and when i turn of the phone it turns on to the standard galaxy S4 logo and then samsung logo but then it just dies.
i have to connect it to a charger and then it works.
also my phone doenst give an announcement when my battery is emptY. it sometimes displays 15% on battery and then it dies. when charging the battery icon displays and the battery is completly empty?
i looked at my battery and it is a little bit swollen and i only use official charger at night from samsung and during the day one of nokia
anyone else with this problem?
Click to expand...
Click to collapse
Exact same issue here. Replaced the swollen battery with a new one and its working as usual again.
Strange that original battery lived only a few months.
Sent from my GT-I9505 using xda app-developers app
Same problem with my phone. My warranty cover battery 6 months and tomorrow I'm going to service and I''ll ask them about this problem. I'll share info here
jefff said:
Same problem with my phone. My warranty cover battery 6 months and tomorrow I'm going to service and I''ll ask them about this problem. I'll share info here
Click to expand...
Click to collapse
Willing to see the result.
Cheers.
Also somewhat swollen. Started expanding slowly untill the battery was dead. I have the 9500.
My battery goes down pretty quick when on LTE.
Sent from my GT-I9505 using XDA Premium 4 mobile app
MaKTaiL said:
My battery goes down pretty quick when on LTE.
Sent from my GT-I9505 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Unless you have a goof full LTE connection, expect that. Lte and battery do not get along with each other.
Sent from my GT-I9505G using Tapatalk 4
occupational_hazard said:
Unless you have a goof full LTE connection, expect that. Lte and battery do not get along with each other.
Sent from my GT-I9505G using Tapatalk 4
Click to expand...
Click to collapse
I´m experience that too. My battery is going slowly... Every new charge theems the phone lasts less... Battery issue?
I have experienced this during my Galaxy W days. And samsungs centre's technician told me it's because I charge my phone while using it for hours, and it's straining the battery causing the gradual swell. Since then I never plug my phone while using it and until now my s4's battery is still good as new. My phone's 4 months old already.
FYI.
gyxter said:
I have experienced this during my Galaxy W days. And samsungs centre's technician told me it's because I charge my phone while using it for hours, and it's straining the battery causing the gradual swell. Since then I never plug my phone while using it and until now my s4's battery is still good as new. My phone's 4 months old already.
FYI.
Click to expand...
Click to collapse
I allways charge it overnight. And own many galaxy devices and none has this issue.
Sent from my GT-I9505G using xda premium
gyxter said:
I have experienced this during my Galaxy W days. And samsungs centre's technician told me it's because I charge my phone while using it for hours, and it's straining the battery causing the gradual swell. Since then I never plug my phone while using it and until now my s4's battery is still good as new. My phone's 4 months old already.
FYI.
Click to expand...
Click to collapse
I'm sorry but this doesn't make any sense to me. Maybe it's Samsung's was of "diverting" the fault to the user. The battery should not swell because you're using it while charging. I've never had this issue with with my other phone, which had a very small battery by design and had to stay plugged in if I were to get any real use out of it. Over charging does gradually reduce battery life but no swelling.
I have also had this issue. Started a few days ago with random reboots and signal losses.
Has anyone taken it back to the shop? Will they want to keep the phone for testing? I just want to replace the battery and not have to send my device away for a long time. I need to know because it's rooted and if they see that the warranty will be voided. Phone is only 3 months old, this really shouldn't happen.
I think it's battery issue. Maybe Samsung spares on the battery this time... on s3 it was on memory.
I solved this issue flashing a Google edition romantic with a full wipe (formating internal sd). Take some days with this Google edition tom and battery drain stopped. This can be related to last firmware releases. Just guessing...
Google edition 1.4 by coolboy
Sent from my GT-I9505 using xda premium

[Q] Verify "swollen" battery

So I have been having problems with my S4 suddenly shutting down when the battery drops to 70-80 percent. I wiped /data, reflashed stock (MH8) and even flashed the .pit file but nothing has helped. Rebooting after the phone has shut itself down, I'm lucky to get to the PIN-screen before it turns off again (sudden black screen, no regular shut down sequence). The only remedy is recharging.
I noticed that my battery appears swollen, but i figured it might be NFC-circuitry or something. Would be very grateful is someone could take a look at their battery and compare with the attached image (sorry for the iphone ruler). Would be a lot nicer to try with a new battery instead of sending it away for a motherboard replacement or something. Thanks.
That definitively doesn't look normal. :s
My battery is swollen as well. Shutting down frequently especially when using 3g and browsing.
It's not normal. My old Galaxy S 4G's battery started draining really fast and shutting down whenever I had around 50-60%. The battery was swollen. You should buy another S4 battery.
Gexxer said:
So I have been having problems with my S4 suddenly shutting down when the battery drops to 70-80 percent. I wiped /data, reflashed stock (MH8) and even flashed the .pit file but nothing has helped. Rebooting after the phone has shut itself down, I'm lucky to get to the PIN-screen before it turns off again (sudden black screen, no regular shut down sequence). The only remedy is recharging.
I noticed that my battery appears swollen, but i figured it might be NFC-circuitry or something. Would be very grateful is someone could take a look at their battery and compare with the attached image (sorry for the iphone ruler). Would be a lot nicer to try with a new battery instead of sending it away for a motherboard replacement or something. Thanks.
Click to expand...
Click to collapse
I wouldn't be charging that or using it either. There's a good chance it may explode if charged or used...
Unfortunately for you batteries aren't normally covered under warranty. You might need to bite the bullet and either buy another Samsung branded battery or an OEM one off ebay.
I had the same issue, changed battery and its working again.
There's also a thread in the general section. Seems to happen sometimes...
Sent from my GT-I9505 using xda app-developers app
Thanks for the help. Got a new battery today and everything seems to be back in order
Weird though, I don't usually overcharge och trickle charge my battery. My faulty one had a serial number beginning with BD, perhaps it was a bad batch.
Gexxer said:
Thanks for the help. Got a new battery today and everything seems to be back in order
Weird though, I don't usually overcharge och trickle charge my battery. My faulty one had a serial number beginning with BD, perhaps it was a bad batch.
Click to expand...
Click to collapse
my faulty battery has serial number starting from BD as well. so yeah..
Mine too...BD...
Sent from my GT-I9505 using xda app-developers app
The exact same problem has started for me too literally a few days ago. I reflashed and formatted everything because I presumed the reboots were a software issue. I only noticed today that my battery is a little swollen but not as much as on some of the pictures I've seen.
Has anyone taken the battery back to a shop? How was it handled? My phone is only 3 months old but I have it rooted so I need to know whether they will want the whole phone or just replace the battery in case I need to revert to full stock firmware.
Battery serial number also starts with BD
Swizzy88 said:
The exact same problem has started for me too literally a few days ago. I reflashed and formatted everything because I presumed the reboots were a software issue. I only noticed today that my battery is a little swollen but not as much as on some of the pictures I've seen.
Has anyone taken the battery back to a shop? How was it handled? My phone is only 3 months old but I have it rooted so I need to know whether they will want the whole phone or just replace the battery in case I need to revert to full stock firmware.
Battery serial number also starts with BD
Click to expand...
Click to collapse
I tried to get a new battery from store, but they wanted whole phone, because how they said it could be the phone problem.
I ended up buying a new battery.
If it is swollen just get a new one, means that it is pretty much gone
Lol been there.. my htc battery was so swollen that the back cover would wobble. It gave me a tick to play with
Figure out Wich battery's are bad.
Hy,
i am from Belgium and have the Same problem.
We need to figure out wich battery's are bad.
My battery is made in China and has product code B600BE
Greetz
Stino
stineco said:
Hy,
i am from Belgium and have the Same problem.
We need to figure out wich battery's are bad.
My battery is made in China and has product code B600BE
Greetz
Stino
Click to expand...
Click to collapse
Hi! I am from Pakistan and have this same battery code B600BE. It reads "Cell Made in Japan, Assembled in China". I am only posting this with an intention to help someone:
I bought my S4 (i9500) almost 4.5 months back. I am a hardcore smartphone user and do cpu intensive tasks on my phone like crazy. My battery isn't swollen at all, exactly like I got it. Sometimes, my phone heats up a lot (eg playing CoC) and I charge and play at the same time without caring about battery and cpu temp. And so far my battery life is decent. Almost exactly like when I got it new. Don't experience any reboots or shutdowns etc
So this means that not all B600BE are faulty batteries. I guess ? Will update my post if I find more information about the "faulty battery batch" manafactured (as some xda members claim).
Sent from my GT-I9500 using xda app
plasmastate said:
Hi! I am from Pakistan and have this same battery code B600BE. It reads "Cell Made in Japan, Assembled in China". I am only posting this with an intention to help someone:
I bought my S4 (i9500) almost 4.5 months back. I am a hardcore smartphone user and do cpu intensive tasks on my phone like crazy. My battery isn't swollen at all, exactly like I got it. Sometimes, my phone heats up a lot (eg playing CoC) and I charge and play at the same time without caring about battery and cpu temp. And so far my battery life is decent. Almost exactly like when I got it new.
So this means that not all B600BE are faulty batteries. I guess ? Will update my post if I find more information about the "faulty battery batch" manafactured (as some xda members claim).
Sent from my GT-I9500 using xda app
Click to expand...
Click to collapse
On my battery i cannot see where the cell is made,
It just says
MADE IN CHINA / FABRIQUE EN CHINA
ENSAMBLADO EN CHINA / MONTADO NA CHINA.
Like this http://www.technobuffalo.com/wp-content/uploads/2013/04/Samsung-Galaxy-S4-Battery.jpg
But then China ipv Korea
Mine is made in China, product code B600BE, S/N: BD1D512BS/2-B. It got swollen after only 2 months. Luckily they replace swollen S4 batteries here in the Philippines and in severe cases where the battery got so swollen it broke the motherboard or screen they replace those parts too. It happens quite a lot here and the folks at Samsung Care admit it's a factory defect on a batch of batteries.
My battery is also swollen. The serial number starts with BD. It is not as much as the OP but still is. I will try to replace it using warranty.
When the battery is swollen lije that, you'd better stop using it.
Sent from my GT-I9500 using xda app-developers app
http://www.talkandroid.com/179713-s...s-to-galaxy-s-4-users-with-swollen-batteries/

[Q] Nexus 4 Battery drops

Having some really strange problems with my Nexus 4 battery. Sometimes my phone will completely drop out at a reasonable percentage, and be completely dead. Now lately, my phone will say 100% but after a reboot, it will say something like 50%.
I loved this phone but somehow after the OTA 4.3 update things started getting seriously messed up.
A lot of times I have Android System, and Android OS (and sometimes mediaserver as well) as leading battery drainers.
I don't understand what is going on with my phone. To fix this I rooted and flashed over Sentinel Rom because it was noted for good battery life.
But the problems from before still persist.
Here are some screenshots of what I'm finding. Please any help would be nice.
My last guess would be this is something hardware related. Could this be a battery issue? Or a wire issue?
I have opened my Nexus 4 previously.
This is driving me ballistic. I love this phone but it needs to last me a bit longer.
Thanks for all your help, lets get this fixed!!
There are some users reporting same behavior and that replacing the buttery fixed their issue.
Sent from my Nexus 4 using xda app-developers app
Try calibrating the battery completely drain your phone then fully charge it
Sent from my Nexus 4 using XDA Premium 4 mobile app
Have you solved using that method suggested? Anyway it's strange a battery lasts only a year -.-

Extended Battery Help!!?

Why's is this happening to me
What is the backstory?
Sent from my Galaxy S4 with 4.4 KitKat
coltonreading said:
Why's is this happening to me
Click to expand...
Click to collapse
It is a common problem with the S4 that is caused by seeking help without giving even a remote indication of what the problem is. Kills the battery every time.
Seriously, you have to help us out and give details on what is wrong. We will be glad to help, even if you are a Steelers fan
Sent from your phone. You should be careful where you leave that thing.
All you need to do is the stuff to the thing. Got it? The thing.
Sent from my GT-I9505G using xda app-developers app
And remember..a bird in the bush is worth two in the hand.
I'm srry guys for not giving you any information. The problem is a connection issue. Ever since I got my Hyperion 7500 mah battery. The battery life is phenomenal. 2-3 days at least. But my WiFi keeps getting disconnected every 5 minutes and then reconnecting to the network. And even my mobile data connection had been crap to. So I am reaching to u guys to see if you can help me out. I don't want to send the thing back. I want to know if I can fix first before I do that.
Sent from my SCH-I545 using xda app-developers app
I don't see how a battery is affecting your wifi connection.. Maybe try your original battery and see if you get similar results?
Sent from my Galaxy S4 with 4.4 KitKat
is that even possible?
Sent from my GT-I9500 using Tapatalk
Well that's why I was asking u guys. I doesn't do it with my regular battery. It also blocks cell sevice which is weird....
Sent from my SCH-I545 using xda app-developers app
Hot extend bat.
I don't have that trouble however, when i connect extend bat with my phone, my extend bat is overheat. (we can cook egg) - just kidding.
btw, anybody have same problem with me, if not, give me ur ext bat brand name.
Have heard/read about cases where huge extended battery interferes with/reduces mobile signal strength on the I9500/05, but not WiFi. Wouldn't be a huge shock if it did that as well though, particularly if your WiFi connectivity is a bit flaky to begin with. Only fix is to use a lesser capacity extended battery or stock battery.
question
Are there any brand name that suitable for s4. I bought a china brand name and it work like shjt and i alway get my phone and that bat overheat.

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