I9505 problem battery - Galaxy S 4 Q&A, Help & Troubleshooting

hello,
i'm using a galaxy s4 since 3 months now but i have a problem since this week.
my phone looses signal at some point. nothing that i know that can cause it. it doenst turn back when activating airplane mode and then deactivating this mode.
and when i turn of the phone it turns on to the standard galaxy S4 logo and then samsung logo but then it just dies.
i have to connect it to a charger and then it works.
also my phone doenst give an announcement when my battery is emptY. it sometimes displays 15% on battery and then it dies. when charging the battery icon displays and the battery is completly empty?
i looked at my battery and it is a little bit swollen and i only use official charger at night from samsung and during the day one of nokia
anyone else with this problem?

I had the same issue. My battery was also swollen.
Replacing my battery solved the problem. At least till now (fingers crossed)
nielsvg said:
hello,
i'm using a galaxy s4 since 3 months now but i have a problem since this week.
my phone looses signal at some point. nothing that i know that can cause it. it doenst turn back when activating airplane mode and then deactivating this mode.
and when i turn of the phone it turns on to the standard galaxy S4 logo and then samsung logo but then it just dies.
i have to connect it to a charger and then it works.
also my phone doenst give an announcement when my battery is emptY. it sometimes displays 15% on battery and then it dies. when charging the battery icon displays and the battery is completly empty?
i looked at my battery and it is a little bit swollen and i only use official charger at night from samsung and during the day one of nokia
anyone else with this problem?
Click to expand...
Click to collapse

Exact same issue here. Replaced the swollen battery with a new one and its working as usual again.
Strange that original battery lived only a few months.
Sent from my GT-I9505 using xda app-developers app

Same problem with my phone. My warranty cover battery 6 months and tomorrow I'm going to service and I''ll ask them about this problem. I'll share info here

jefff said:
Same problem with my phone. My warranty cover battery 6 months and tomorrow I'm going to service and I''ll ask them about this problem. I'll share info here
Click to expand...
Click to collapse
Willing to see the result.
Cheers.

Also somewhat swollen. Started expanding slowly untill the battery was dead. I have the 9500.

My battery goes down pretty quick when on LTE.
Sent from my GT-I9505 using XDA Premium 4 mobile app

MaKTaiL said:
My battery goes down pretty quick when on LTE.
Sent from my GT-I9505 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Unless you have a goof full LTE connection, expect that. Lte and battery do not get along with each other.
Sent from my GT-I9505G using Tapatalk 4

occupational_hazard said:
Unless you have a goof full LTE connection, expect that. Lte and battery do not get along with each other.
Sent from my GT-I9505G using Tapatalk 4
Click to expand...
Click to collapse
I´m experience that too. My battery is going slowly... Every new charge theems the phone lasts less... Battery issue?

I have experienced this during my Galaxy W days. And samsungs centre's technician told me it's because I charge my phone while using it for hours, and it's straining the battery causing the gradual swell. Since then I never plug my phone while using it and until now my s4's battery is still good as new. My phone's 4 months old already.
FYI.

gyxter said:
I have experienced this during my Galaxy W days. And samsungs centre's technician told me it's because I charge my phone while using it for hours, and it's straining the battery causing the gradual swell. Since then I never plug my phone while using it and until now my s4's battery is still good as new. My phone's 4 months old already.
FYI.
Click to expand...
Click to collapse
I allways charge it overnight. And own many galaxy devices and none has this issue.
Sent from my GT-I9505G using xda premium

gyxter said:
I have experienced this during my Galaxy W days. And samsungs centre's technician told me it's because I charge my phone while using it for hours, and it's straining the battery causing the gradual swell. Since then I never plug my phone while using it and until now my s4's battery is still good as new. My phone's 4 months old already.
FYI.
Click to expand...
Click to collapse
I'm sorry but this doesn't make any sense to me. Maybe it's Samsung's was of "diverting" the fault to the user. The battery should not swell because you're using it while charging. I've never had this issue with with my other phone, which had a very small battery by design and had to stay plugged in if I were to get any real use out of it. Over charging does gradually reduce battery life but no swelling.

I have also had this issue. Started a few days ago with random reboots and signal losses.
Has anyone taken it back to the shop? Will they want to keep the phone for testing? I just want to replace the battery and not have to send my device away for a long time. I need to know because it's rooted and if they see that the warranty will be voided. Phone is only 3 months old, this really shouldn't happen.

I think it's battery issue. Maybe Samsung spares on the battery this time... on s3 it was on memory.
I solved this issue flashing a Google edition romantic with a full wipe (formating internal sd). Take some days with this Google edition tom and battery drain stopped. This can be related to last firmware releases. Just guessing...
Google edition 1.4 by coolboy
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Related

Fake status of battery

Last night i changed my gt. Today it's changed, 100% percent. And icm goin' to check mail, use internet etc, after 5 mins. "Battery low", 1%. I change it again, after a few min it's back too 100% percent again, and the battery decrease each 10s. I restarted and it said 77%. I didn't get it. Did anyone get the same problem as me and anyone can help me???
Thank you very much!!
Sent from my GT-P1000 using XDA App
Your not alone, i always experience this, i just learned to live with it well until an maybe an update will fix this i think there is a problem with the android system, you can still try to calibrate your battery though it didnt work for me
Sent from my GT-P1000 using Tapatalk
Some expert told me that maybe it's 'cause the changer. Any ideas 'bout it?
Thanks!
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hand2leg said:
Some expert told me that maybe it's 'cause the changer. Any ideas 'bout it?
Thanks!
Sent from my GT-P1000 using XDA App
Click to expand...
Click to collapse
It is definately the android system. There is another thread here where the samsung rep says they know about this version of android and the battery issue. My tab went to zero yesterday in ten seconds. It took me a long time to get the battery meter to show it was charging again.
texasreb said:
It is definately the android system. There is another thread here where the samsung rep says they know about this version of android and the battery issue. My tab went to zero yesterday in ten seconds. It took me a long time to get the battery meter to show it was charging again.
Click to expand...
Click to collapse
yep, i second you bro, if a lot of people are experiencing this then it may be due to some bug or something on the system i think its its definitely not the hardware if it is shame on samsung for manufacturing faulty devices, well lets hope for the update
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If i root my gt and install the battery fixing applications on the market. Does it help?
Sent from my GT-P1000 using XDA App
Well i had the same gave it to the samsung service centre...and they replaced my battery...and now i have no.such problem...So i think its with the battery only...Dont know the cause though...
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Has anyone tried calibrating the battery? I just received a Tab for testing and it was used prior. Some battery monitor apps reported less then 12hours available after a full charge. After I calibrated it, i'm getting ~28 hours / moderate use before battery is depleted. What amazes me with the Tab is that when idle (overnight) there is no decrease in battery levels and graphing shows a complete flat line when idle.
I love this device
bdfx69 said:
Has anyone tried calibrating the battery? I just received a Tab for testing and it was used prior. Some battery monitor apps reported less then 12hours available after a full charge. After I calibrated it, i'm getting ~28 hours / moderate use before battery is depleted. What amazes me with the Tab is that when idle (overnight) there is no decrease in battery levels and graphing shows a complete flat line when idle.
I love this device
Click to expand...
Click to collapse
I have done all of the battery recalibrations suggested here on xda to no avail. The only thing that has helped me is plugging in a portable kennsington battery by usb that tricks the battery indicator and it seems to slow down my battery drain.
Said at all, i have to get use to with it, right???
Sent from my GT-P1000 using XDA App
Try doing a resetting on the tab, and do a full charge, I mean let it charge for 8 hrs continuously.
If it can't work, bring it to Samsung for firmware upgrade (takes about an hour), after which do the same, long charging.
Last option, ask for an exchange with Samsung.
Rooting it has never been my option
henrylam said:
Try doing a resetting on the tab, and do a full charge, I mean let it charge for 8 hrs continuously.
If it can't work, bring it to Samsung for firmware upgrade (takes about an hour), after which do the same, long charging.
Last option, ask for an exchange with Samsung.
Rooting it has never been my option
Click to expand...
Click to collapse
Ok. I'll test and report asap. Thanks
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Ok. After resetting my gt. It' have the same problem with battery. Maybe i'll have to go to Samsung..
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Ok, hope it will work after new fimware upgrades. Mine sure does.
If you can let go your tab to them for a couple of days, you can ask them to check on the status of the battery as well.
Sent from my GT-P1000 using XDA App
henrylam said:
Ok, hope it will work after new fimware upgrades. Mine sure does.
If you can let go your tab to them for a couple of days, you can ask them to check on the status of the battery as well.
Sent from my GT-P1000 using XDA App
Click to expand...
Click to collapse
Can i let my tab go? I dont think so. But i'll try..
Thanks
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Hey guys, I was in the same boat (you can see my posts on other threads) and I have tried pretty much everything from flashing rom, resetting, calibrating, and bump charging. Last night I decided to open up the tab and look at the battery, thinking maybe I should buy a new battery to test.
Long story short, I disconnected the battery from the board and let it sit for 15mins before reconnecting. I check every couple hours to see the battery level in android. So far, I only lost 1% for 20hrs in flight mode w/o any app running. I usually lost 20% overnight and would regain that after reboot. So the problem is GONE and the system is reporting the right battery percentage without fake dropping.
I will continue to monitor it and report back, but it looks great so far. Hope this helps other XDA fellows.
Thats actually ive been wanting to do just prick it open, funny though i my problem resolved it self, last night i keep rebooting my tab up to the point it hangs and froze then i left it like that for an hour then i pressed the power button for around 10 seconds to reboot it again, once it booted up it showed the correct percentage, now im still monitoring if the trick went well..
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shinji21 said:
Hey guys, I was in the same boat (you can see my posts on other threads) and I have tried pretty much everything from flashing rom, resetting, calibrating, and bump charging. Last night I decided to open up the tab and look at the battery, thinking maybe I should buy a new battery to test.
Long story short, I disconnected the battery from the board and let it sit for 15mins before reconnecting. I check every couple hours to see the battery level in android. So far, I only lost 1% for 20hrs in flight mode w/o any app running. I usually lost 20% overnight and would regain that after reboot. So the problem is GONE and the system is reporting the right battery percentage without fake dropping.
I will continue to monitor it and report back, but it looks great so far. Hope this helps other XDA fellows.
Click to expand...
Click to collapse
Hi Shinji, it is quite unbelievable that the tab only drain 1% for "20hrs". But it is great, if opening the tab can solve battery issue. Now, I myself encounter some other new problems, after I solved the sudden drop in battery issue by upgrading to new firmware (e.g. 50% => ask me to shut down). Now, no matter how I charge, it will remain 67 or 70%............
Do you have the instruction to open up the tab, or any link which you can lead me too? Thanks.
Hey henrylam do you charge phone whilst on and how long do you charge for before you get fed up waiting for it to move from 70% and remove charger ?
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wildcat777 said:
Hey henrylam do you charge phone whilst on and how long do you charge for before you get fed up waiting for it to move from 70% and remove charger ?
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Click to expand...
Click to collapse
I try both, on and off, sometimes it work sometimes it doesn't. After I have done factory reset, it seems ok for first 3 cycles. After that, the problem surfaced again.
Sometimes, it just stop charging at 65 (curvefish battery indicates) but battery icon shows like 85%. I felt like smashing the Tab and get myself a new Ipad. I am thinking to send it again to Samsung this Friday, and let them investigate for a while (hopefully 2 weeks will be sufficient). Damn it, my wife tab has no such issues. She didn't even do an upgrade on her firmware.

Battery flat over night/ phone shut down with strange battery usage (screens iside)

I have samsung galaxy s2 just over a month or so and i have big problems, due to battery. I know this is common issue on this device.
Until now i try to recalibrate battery like that, no hard reset. The phone it;s new and it had ICS 4.04 installed on the first place.
1) drain all of your battery untill phone shuts down
2) turn on and drain battery until phone shuts down ( repeat until you are unable to turn the phone on- this step is very important because we need to drain the battery competely)
3) take the battery out and wait 5 seconds or so and put it back in
4) Charge the battery while the phone is off
5) when the charge is 100%, take the charger off then charge again to get 100% again
6) turn on your phone and enjoy your new battery
Once i try to take the battery out after charge, and wait over 2 minutes. I know this is a common issue of s2, but i have some screens, maby someone had similar problem.
----------
-------------
Next, i'll try Battery Calibration (can't post the link, new user) tool from the market / wait for Jelly Bean official update. Then hard reset. Next step: service.
The screens
Time to get a new battery !
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Farooq95 said:
Time to get a new battery !
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Click to expand...
Click to collapse
But it's a new phone, new battery (
great
The batteries in these phones can't be calibrated per se. Just use it normally for a bit. The peaks and troughs in your battery graph are because you're clearing the fuel gauge data. Mine would drop from the 73% I'm on now, to about 14% if I cleared the fuel gauge chip data, until it relearnt its settings. Just charge normally and use it for a few days, it will sort itself out.
If not, new battery.
Sent from my GT-I9100 using xda app-developers app
Im having the same problem. Tried swapping batteries with another S2, recalibrating the battery and even installed another rom, same problem persists. The phone will auto switch off after a few hours of not using (overnight especially), and batter will drain like mad when it happens. Brought the phone back to samsung for repair now.
Same here...
TheReverend210 said:
The batteries in these phones can't be calibrated per se. Just use it normally for a bit. The peaks and troughs in your battery graph are because you're clearing the fuel gauge data. Mine would drop from the 73% I'm on now, to about 14% if I cleared the fuel gauge chip data, until it relearnt its settings. Just charge normally and use it for a few days, it will sort itself out.
If not, new battery.
Sent from my GT-I9100 using xda app-developers app
Click to expand...
Click to collapse
I'm currently having the same (really annoying) problem. My international GS2 is less than a month old and uses the latest official firmware on ICS. It happens almost daily -- or should I say nightly? The phone has at least 60-70% of battery left by the time a go to sleep. When I wake up in the morning, it's completely depleted. My stats look exactly as in the screen-shots in the first post. I'm always charging/using it "normally" but it hasn't sorted itself out.
I don't really know how to solve this and it's frustrating. The Internet has mixed "feelings" about the solution(s)... However, same as with my battery issue, I'm looking for something more stable and reliable.
Am I missing something? Does anyone know the exact cause and how to fix it?
Hello, I took the phone to a local service (pointed by Samsung from my country) and they replaced my motherboard and another pice of hardware....something in the recharging sistem, i dont know details. I think there is a "lot' of bad motherboards... people form the service call it a generic name.
In conclusion, the problem was the motherboard, not battery. I have recovered the device from service one day ago, if i'll experience any problems... i'll get back with details.
Cheers

Nexus 4 dropped from 100% to 0%

Nexus 4 dropped from 100% to 0% while being in use. It was being used with usual apps like Maps, Twitter etc when all of sudden connections went AWOL.. managed to get it on only after connecting in charging for a while but it shown 0%-1% charge only.
https://twitter.com/nkumar_/status/369770908505735168
https://twitter.com/nkumar_/status/369772545429368832
Any suggestions welcome. I have placed the phone in charge via USB mode as of now
Stock 4.3 Android, not rooted
Sounds like a faulty battery. Why not RMA the thing for a replacement?
Can you put your phone on bootloader mode and leave it there to see how long does it take until it comes off?
Sent from my Nexus 4 using Tapatalk 4
Ace42 said:
Sounds like a faulty battery. Why not RMA the thing for a replacement?
Click to expand...
Click to collapse
Bought it this when it was launched in November. Working fine since then.. shouldn't be faulty all of sudden.
Seems SW flaw considering the fact that flat graph before sudden drop. No battery drain despite of usages? Shouldn't be
andyabc said:
Can you put your phone on bootloader mode and leave it there to see how long does it take until it comes off?
Sent from my Nexus 4 using Tapatalk 4
Click to expand...
Click to collapse
Already managed to recover it from the dead state and its on charging.. 9% by now
Really dont' think its a fault in the phone had faced similar issue but it was while charging, Plugged the phone at 5% battery and after 10mins it was 100%. Could be related to the OS also, Charger the phone till 100% and use it again should be fine now.

Battery drain after screen repair

Hello,
I recently bought a Galaxy S4, but I sadly broke my screen a month latter.
I brought it to a Samsung authorized service center to get it repair, which they did in less than 30 minutes.
However since then i'm experiencing an insane battery drain ! My phone turns off after 10 hours without any intensive use. (I had more than 24h autonomy before).
I've been to a few forums, downloaded Better Battery Stats, reset my phone, tried to take off battery from my phone, nothing seems to solve my problem....
Here are some screenshot of BBS:
If any of you have an idea why I'm having my battery drained please tell me !
Many thanks
Arni63 said:
Hello,
I recently bought a Galaxy S4, but I sadly broke my screen a month latter.
I brought it to a Samsung authorized service center to get it repair, which they did in less than 30 minutes.
However since then i'm experiencing an insane battery drain ! My phone turns off after 10 hours without any intensive use. (I had more than 24h autonomy before).
I've been to a few forums, downloaded Better Battery Stats, reset my phone, tried to take off battery from my phone, nothing seems to solve my problem....
Here are some screenshot of BBS:
If any of you have an idea why I'm having my battery drained please tell me !
Many thanks
Click to expand...
Click to collapse
I don't think replacing the screen is the cause of battery drain. Just don't use the phone for 8-9 hours and see how much it drained.
Actually, I've not used the phone while I was sleeping, and I got drained 6% per hour, wifi turned off (which is huge!)
I've also tried with airplane mode, same issue. I lost 5-6% per hour without doing anything.
Arni63 said:
Actually, I've not used the phone while I was sleeping, and I got drained 6% per hour, wifi turned off (which is huge!)
I've also tried with airplane mode, same issue. I lost 5-6% per hour without doing anything.
Click to expand...
Click to collapse
I have this problem with my fone but after factory reset it goes ...
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kof200440 said:
I have this problem with my fone but after factory reset it goes ...
Sent from my GT-I9500 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I've reset my phone 2 days ago, but it has done nothing.... :s
Arni63 said:
I've reset my phone 2 days ago, but it has done nothing.... :s
Click to expand...
Click to collapse
Pull out the battery then reinsert it after 2 min ...
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kof200440 said:
Pull out the battery then reinsert it after 2 min ...
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Click to expand...
Click to collapse
Already done that, without success......
Arni63 said:
Already done that, without success......
Click to expand...
Click to collapse
Oh Man !! Check ur battery then, if everything is fine then there's must be a problem wid ur battery.
Sent from my GT-I9500 using XDA Premium 4 mobile app
try to calibrate your battery by discharging it completely to 0 and charging it completely to 100 without any break...do it at least 2 times and check the results
im from vancouver, and there are a lot of ghetto shops that rip you off with fake screens. like i have friends who have replaced screens with cheaper places and the screen isnt genuine and overheats all the time
Was the replacement screen a genuine one? If not or if there is suspicion it may not be, then that is very likely to be your problem. I once had an iPhone 3GS screen broke, replaced it with what was sold as a genuine screen, the writing on the sticker on the 'new screen' said ''IPhone'' not ''iPhone'' on it, this seemed to indicate to me the screen wasn't genuine, this was confirmed when the battery life was reduced dramatically following screen replacement. The old saying goes 'buy cheap, buy twice'.

Battery

Battery on my Note 4 has always been great but as I'm just about at the 1 year mark of owning the device the battery has been dying faster and now in the last week when it gets to 25% it suddenly drops to 9% and I get a low battery warning, then less than a minute later it shuts off and when you plug it in it shows 0%.
Genuine Samsung replacement batteries are only 24.99 on their site so not a big deal but I'm just wondering if anyone else is seeing this at the 1 year mark.
You may have overlooked by title but root cause was localized to degrading battery capacity.
http://forum.xda-developers.com/showthread.php?p=62810580
Edit: and here
http://forum.xda-developers.com/showthread.php?p=63147881
2nd edit: the theory was raised that the battery degrading is being prematurely induced by leaving the phone plugged in overnight. My battery appears to be going strong but I've rarely left it plugged in for extended periods of time; minutes as opposed to hours after fully charged.
Sent from my SM-N910P using Tapatalk
Type secret code *#0228# in the keypad (press quickstart 5-7 times, the screen will lock after pressing, but don't worry, unlock the screen and press until 5-7 times) and charge your phone fully. The problem will solve !
I noticed similar degradation a few weeks ago. So I bought a Mugen 8k battery. Problem solved. I now get over 12 hours SOT.
Sent from my SM-N910P using Tapatalk
GeminiMT said:
Type secret code *#0228# in the keypad (press quickstart 5-7 times, the screen will lock after pressing, but don't worry, unlock the screen and press until 5-7 times) and charge your phone fully. The problem will solve !
Click to expand...
Click to collapse
Damn man this was a great idea. My phone has been freezing and randomly restarting and getting extremely hot. Last night my battery went from 100% after a full charge down to 0 when I woke up. I was getting read to do a factory reset and thought I would try this and I think it really fixed it. So far so good anyway. Thanks!
Sent from my SM-N910P using XDA Free mobile app
t4d73 said:
Damn man this was a great idea. My phone has been freezing and randomly restarting and getting extremely hot. Last night my battery went from 100% after a full charge down to 0 when I woke up. I was getting read to do a factory reset and thought I would try this and I think it really fixed it. So far so good anyway. Thanks!
Sent from my SM-N910P using XDA Free mobile app
Click to expand...
Click to collapse
You can flash AEL Kernel to last your battery better. Flash via recovery. Link download at echoerom.com, 7.8 is the lastest version.
GeminiMT said:
You can flash AEL Kernel to last your battery better. Flash via recovery. Link download at echoerom.com, 7.8 is the lastest version.
Click to expand...
Click to collapse
Yeah I was thinking of that but in January I'm due for an upgrade and I plan on trading this in so I'm keeping it stock for now. I'm looking at the S7 maybe as my next phone. That's a BIG maybe though. We'll see what they come up with but it sounds promising.
Sent from my SM-N910P using XDA Free mobile app
UPSGuy said:
Battery on my Note 4 has always been great but as I'm just about at the 1 year mark of owning the device the battery has been dying faster and now in the last week when it gets to 25% it suddenly drops to 9% and I get a low battery warning, then less than a minute later it shuts off and when you plug it in it shows 0%.
Genuine Samsung replacement batteries are only 24.99 on their site so not a big deal but I'm just wondering if anyone else is seeing this at the 1 year mark.
Click to expand...
Click to collapse
Not me. I've heard of other people with the same experience of getting only one reliable year out of a battery, but my original Galaxy S3 battery only just died a couple weeks ago. That's 3 years, I think, of reliable usage. Your mileage may vary, I guess.
UPSGuy said:
Battery on my Note 4 has always been great but as I'm just about at the 1 year mark of owning the device the battery has been dying faster and now in the last week when it gets to 25% it suddenly drops to 9% and I get a low battery warning, then less than a minute later it shuts off and when you plug it in it shows 0%.
Genuine Samsung replacement batteries are only 24.99 on their site so not a big deal but I'm just wondering if anyone else is seeing this at the 1 year mark.
Click to expand...
Click to collapse
I had the same problem with my Note 4. I got a Samsung replacement battery through best buy and it did the exact same thing at first but it seems to have "learned" that the new battery will last longer.
Now if only these rapid updates that sprint is pushing out will stop trashing my phone

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