Just broke my nexus 4. now what? - Nexus 4 Q&A, Help & Troubleshooting

I just dropped my nexus 4 and BOOM! Screen cracked, won't recognize my touch.
1st step: Google play is out of nexus 4.
2nd step: replacement screens are almost $300.
I'm on t-mobile.. what's next for me? I LOVED the nexus 4. Really, I had dreams about how great this phone was.

Wait for nexus 5
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Yea or hit CL and buy another one for $200
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has any speculated the cost of the nexus 5 yet?

seangeezy12 said:
Yea or hit CL and buy another one for $200
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Another option is to send it in to LG in Texas for repair. They charged me $146 delivered to replace a N4 cracked screen.

overtheair said:
Another option is to send it in to LG in Texas for repair. They charged me $146 delivered to replace a N4 cracked screen.
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That's a great option. Do you have a phone number or contact name?

arsenik13 said:
That's a great option. Do you have a phone number or contact name?
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LG Wireless USA repair center is in Ft Worth TX. 800-793-8896. Good luck.

Nexus 5 wd b frm 300$-350$
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or just look at swappa you can find them at a decent price. like this one
http://swappa.com/listing/CJJ166/view

OEM screen replacements on eBay $128 shipped
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I picked up a note 3 its horrible somebody kill me please. Why did my nexus had to die. All I can do is wait for the nexus 5
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yeah it,s time for nexus5
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kepapas said:
I picked up a note 3 its horrible somebody kill me please. Why did my nexus had to die. All I can do is wait for the nexus 5
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It's that bad Lol
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I'm in depression today. I still can't believe I dropped the nexus 4 and it broke. My only hope is to wait for the nexus 5. I'm not making the mistake of getting a note 3 or a s4. For now I'm using a $30 flip phone. I feel like it's 2001 again.

Don't be too depressed, some people don't have clean water to drink and make only 1USD from a full day of work.
You can get a screen assembly for $108 on ebay and replace it yourself, or give the broken phone to me for free, I could make use of it.
If you don't want to repeat the same mistake, buy a case or tempered glass screen protector next time.

How did you go from broken phone to Dysentery water? You have a sick mind my friend.

Related

Am I the first to drop my nexus?

Damn what a night. So I went did a trade for this nexus with a guy. The nexus was sitting on the box on the trunk of my car while we were switching Sims next thing I see is it sliding off the box hits the ground and bounces. My heart dropped. About 5 dings on the bezel. The screen and back survived. So I got the Google play bumper and its good as new. Sucks Cuz I like the phone naked
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No. Look at the glass threads. Tons of people dropped theirs and shattered glass before you.
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That suuuuuuucks
Wait how'd you get the bumper that fast?
Beginners badluck!
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grgene said:
Beginners badluck!
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Well maybe beginners luck. I'm a vet to the nexus. Had my other nexus from release date to about a wk ago my 2 year old dropped it and the screen cracked
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FLNexus said:
Wait how'd you get the bumper that fast?
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A guy on craigslist had a few for sale
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Yes, you're the first person in the world to drop the nexus 4. Congrats!
No just the first top admit it. Other people say magic made theirs break.
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I got my phone last night and I already dropped it today from about chest high while taking of my sweat shirt. No broken glass or anything from a hard wood floor. I think it really depends on how it lands. Oy really seems fairly durable to me.
If you average up all the thousands of sold I am sure the ones with broken glass are a very nonsignificant percentage..
sent via xda premium with nexus 7 while waiting for my shiny new Nexus 4!
Just broke my glass back -___- . I dropped into power switch made of aluminum and made several back cracks. Well, at least it wasn't the front.
ouch, i need protection! i still haven't taken off that original screen protector! i know if i drop mine the back glass is gonna crack
FLNexus said:
Wait how'd you get the bumper that fast?
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Fast? It's been out for almost a month.
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Can I RMA my nexus i got from Craigslist

i need to get a replacement nexus because this one has crazy heat issues. I bought it used off craigslist. Can i get a replacement??
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If you got the bill. Sure.
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No, warranty is non-transferable in normal circumstances. Call Google for clarification, though
It was purchased from a T-Mobile store if that matters
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EddyOS said:
No, warranty is non-transferable in normal circumstances
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Why should it? If he owns the bill everything should be okay. Sold a phone once wich still was in warranty period. Just copied the Bill and everything was OK.
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Might work that way in the US, but in the UK a warranty isn't always transferable regardless of having the original POP because the device is technically 2nd hand and most warranties state it's for the original purchase only - definitely that way for the company I work for. If the original owner registered the unit for warranty then you're screwed. If not, you might be able to get away with it
I live in the us. Any way to check online?
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twolfekc said:
i need to get a replacement nexus because this one has crazy heat issues. I bought it used off craigslist. Can i get a replacement??
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Yes you can...I had a similar issue...bought off craigslist...screen had major flicker issues....if you get a hold of the person who sold you the phone and have them give you the receipt..then you can RMA it only through LG because its from t-mobile...mine was bought from google so google has the RMA processed.
Ya bought one from kijiji Toronto on wondering the same thingHe bought his from the play store...
Okay so let me update this so i can get a better answer. The phone i am needing a replacement on is a phone i got from craigslist. i don't have the receipt but the phone had never been turned on before i was the one to open the box. I don't have the receipt for the phone. So please someone who had been through this before can you give me some insight
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twolfekc said:
Okay so let me update this so i can get a better answer. The phone i am needing a replacement on is a phone i got from craigslist. i don't have the receipt but the phone had never been turned on before i was the one to open the box. I don't have the receipt for the phone. So please someone who had been through this before can you give me some insight
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If you did not purchase the device from Google Play you'll have to contact LG for warranty service. http://www.lg.com/us/support-mobile/lg-LGE960
If its from T-Mobile call customer care and get a warranty exchange if your phone line has the the device warranty.
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Will my nexus 4 have updated design?

Hello,
I have recently ordered a nexus 4 in the US whose serial number starts with 303k.Will it have the new design i.e.the nubs ?
Regards
AndroidReborn
Yes it should. If not send it back.
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AndroidReborn said:
Hello,
I have recently ordered a nexus 4 in the US whose serial number starts with 303k.Will it have the new design i.e.the nubs ?
Regards
AndroidReborn
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No it won't. I have 2 nexus 4s. One is a 301K and the other is 303K. A friend also has 303K. None of these have the nubs. Its the 304K models and later which ship with nubs
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rolear8 said:
Yes it should. If not send it back.
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Why should he send it back if it hasn't got the nubs?
Without the nubs the phone also works fine.
I think you shouldn't just RMA because of that.
EnDSK said:
No it won't. I have 2 nexus 4s. One is a 301K and the other is 303K. A friend also has 303K. None of these have the nubs. Its the 304K models and later which ship with nubs
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303k and i have those pesky nipples at the bottom
i ordered new nexus 4 about three weeks ago and when it arrived, it didn't have the nipples. i was hoping it would but oh well.
about a month before that, i had to RMA another nexus 4 and the replacement also didn't have nipples.
Well.... I have heard that they kinda made the glass a bit stronger in the new design . Is it true?
Or is the same fragile one that breaks without even touching??
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EnDSK said:
No it won't. I have 2 nexus 4s. One is a 301K and the other is 303K. A friend also has 303K. None of these have the nubs. Its the 304K models and later which ship with nubs
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303k here. Also have nipples
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What are these nibs of which you speak?
Trialsin said:
What are these nibs of which you speak?
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Google it.
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Trialsin said:
What are these nibs of which you speak?
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These are small bumps on the back of the phone near the screws that keep the phone a bit raised when kept on any surface. This helps reduce scratches on the glass back, help prevent slipping of the phone as well as improve the sound quality as the speaker opening becomes raised due to these nubs.
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Were you able to know the serial number before actually getting the phone? It wasn't from the Play Store, was it??
I have nipples.
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Beerad875 said:
I have nipples.
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Can you be milked?
Ya the nipples improve battery life, make screen stronger, faster network, will do your laundry...walk the dog...you name it.........have you seen the new nexus with a built in fairy that will grant you 3 wishes yet????? I'd wait and RMA for that one.
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CMNein said:
Can you be milked?
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Yeah. But I may get mad because these steroids have been doing that to me lately :/
It is from the play store.
AndroidReborn said:
It is from the play store.
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Did you know the serial number before receiving it? if so how? lol
jphantomx said:
Did you know the serial number before receiving it? if so how? lol
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Long story

Staples/bureau en gros replacement plan

So today I called at my local staples , I live o in Montreal and asked them if they had any 2013 nexus 7 in store , they said yes so I went to buy one.
A sales guy told me that if I get a replacement plan, in 1 year I could come back to the store, tell that the item doesn't suits my needs anymore and they would give me a gift card of the value that I paid the tablet.
I was very on my guard and asked the guy many time if it would work, he said yes, and told me that's what he do with his camera , so he get a new one each year.
Finally I paid for the replacement plan and at the cash he gave me the tablet with the warranty info.
Back home was reading the warranty and there no mention of replacement the way he told me.
My question is, have any of v you had any luck with this replacement plan and does it work the way he told me?
If not I will go back to the store to get a refund , i will go back to the store to get a refund.
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https://www.staplesesp.ca/default.asp?language=en
https://www.staplesesp.ca/terms/computer_policy.asp?language=en
Username invalid said:
https://www.staplesesp.ca/default.asp?language=en
https://www.staplesesp.ca/terms/computer_policy.asp?language=en
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I know all that,
That's the warranty terms.
But did anyone had any luck to get it replace by a gift card after one year?
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I was told the same thing but I decided to not take it.
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Matrix_19 said:
I was told the same thing but I decided to not take it.
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I guess they say that to everybody,
But is it true that you can do so, that's another thing.
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jonathanxx1 said:
I guess they say that to everybody,
But is it true that you can do so, that's another thing.
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yeah, that's the question
I think it was close to 75$ with taxes.........
I didn't want to leave the store with $360+ total on my bill and get an answer the next year
Call and ask to talk to the store manager. Get it in writing since it is not there, if they are going to do what you were told.
goofball2k said:
Call and ask to talk to the store manager. Get it in writing since it is not there, if they are going to do what you were told.
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Good idea, but until then should I use the tablet or leave it in the box, cuz now I have a brand new nexus 7 and it's killing me to not use it.
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Use it, you have 14 days to decide if you want to keep it. The clock is ticking! Don't open it like it's a christmas present though!
Matrix_19 said:
yeah, that's the question
I think it was close to 75$ with taxes.........
I didn't want to leave the store with $360+ total on my bill and get an answer the next year
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I did not paid 75 , I paid 35 for the basic coverage but the guy told me about that replacement thing, 75 dollars is when you take the basic coverage plus if you drop it, liquid on it and things like that your covered.
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goofball2k said:
Use it, you have 14 days to decide if you want to keep it. The clock is ticking! Don't open it like it's a christmas present though!
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Do you think I could get a refund only for the replacement plan while keeping the tablet?
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Only 35$ for the basic and you can return it next year?
I thought it was only with the full (75$)
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jonathanxx1 said:
Do you think I could get a refund only for the replacement plan while keeping the tablet?
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You should be able to go back within the 14 days and get a refund.
Matrix_19 said:
Only 35$ for the basic and you can return it next year?
I thought it was only with the full (75$)
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That's what I was told, and I asked him so many times.
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I found that on the net : http://f.redflagdeals.com/archive/index.php/t-1208244.html?mobile_type=touch
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Cracked digitizer

So today I flipped open my case and my digitizer was cracked on my less than 2 week old N7. Won't let me unlock or anything. I have not dropped or otherwise damaged it. Has this happend to anyone else? Manufacturing defect? I also noticed last night that on black screens there were some red splotches. I'm just afraid if I try to get it replaced they will say physical damage have a nice day.
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Quick pic with it out of the case.
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tricky1 said:
Quick pic with it out of the case.
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I believe it and no have not heard of this happening. If it was a drop, there would be a clear dent or shatter marking on that line before it splits into two. Just talk to google or where-ever you bought it from and try to keep calm. When glass breaks, it shatters and not produce hairline breaks like that.
get it replaced for free.
tricky1 said:
Quick pic with it out of the case.
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Looks like a heat crack.
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Andrew149 said:
Looks like a heat crack.
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yup either that or a crack form pressure like sitting on it or having it in the back pocket and forgetting about it.
that's not a defect. it just doesn't crack on its own.
I couldn't find my tablet. Looked high an low. Sat down on the sofa and found it. My screen is worse than your picture but is the same result. No way to unlock the screen or anything. She is busted.
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AnarchoXen said:
I couldn't find my tablet. Looked high an low. Sat down on the sofa and found it. My screen is worse than your picture but is the same result. No way to unlock the screen or anything. She is busted.
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Did you sit down on it hard? Is it a very stiff sofa?
DonMigs85 said:
Did you sit down on it hard? Is it a very stiff sofa?
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The tablet had slipped down the back of the sofa between the seat cushion and the back of the sofa. I sat down and it must have squished it. The cushions are super soft and I'm still not 100% sure it happened.
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AnarchoXen said:
I couldn't find my tablet. Looked high an low. Sat down on the sofa and found it. My screen is worse than your picture but is the same result. No way to unlock the screen or anything. She is busted.
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lol did u went and got a new one? cause it said "sent from my nexus 7". just wondering lol.
pham818 said:
lol did u went and got a new one? cause it said "sent from my nexus 7". just wondering lol.
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I bought a 32gb the same day and had it sent overnight. I learned an expensive lesson to be more careful. Flo isn't as tough as my SGSIII. These screens seem soft.
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AnarchoXen said:
I bought a 32gb the same day and had it sent overnight. I learned an expensive lesson to be more careful. Flo isn't as tough as my SGSIII. These screens seem soft.
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ahaha, nice!!
is Asus charging you to repair that device?
The nexus 7 has a very weak glass.
Mine got hairline crack from twisting.
Most drop test videos show it breaks on the first drop.
I have replaced first unit, waiting until local repair guy can get parts from his usual source to get first one fixed. May try contacting google/Asus about a repair but have not done that yet.
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If you bought it with a credit card you may have coverage. Many of the premium cards come with 90 day replacement insurance.
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