So today I called at my local staples , I live o in Montreal and asked them if they had any 2013 nexus 7 in store , they said yes so I went to buy one.
A sales guy told me that if I get a replacement plan, in 1 year I could come back to the store, tell that the item doesn't suits my needs anymore and they would give me a gift card of the value that I paid the tablet.
I was very on my guard and asked the guy many time if it would work, he said yes, and told me that's what he do with his camera , so he get a new one each year.
Finally I paid for the replacement plan and at the cash he gave me the tablet with the warranty info.
Back home was reading the warranty and there no mention of replacement the way he told me.
My question is, have any of v you had any luck with this replacement plan and does it work the way he told me?
If not I will go back to the store to get a refund , i will go back to the store to get a refund.
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https://www.staplesesp.ca/default.asp?language=en
https://www.staplesesp.ca/terms/computer_policy.asp?language=en
Username invalid said:
https://www.staplesesp.ca/default.asp?language=en
https://www.staplesesp.ca/terms/computer_policy.asp?language=en
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I know all that,
That's the warranty terms.
But did anyone had any luck to get it replace by a gift card after one year?
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I was told the same thing but I decided to not take it.
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Matrix_19 said:
I was told the same thing but I decided to not take it.
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I guess they say that to everybody,
But is it true that you can do so, that's another thing.
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jonathanxx1 said:
I guess they say that to everybody,
But is it true that you can do so, that's another thing.
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yeah, that's the question
I think it was close to 75$ with taxes.........
I didn't want to leave the store with $360+ total on my bill and get an answer the next year
Call and ask to talk to the store manager. Get it in writing since it is not there, if they are going to do what you were told.
goofball2k said:
Call and ask to talk to the store manager. Get it in writing since it is not there, if they are going to do what you were told.
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Good idea, but until then should I use the tablet or leave it in the box, cuz now I have a brand new nexus 7 and it's killing me to not use it.
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Use it, you have 14 days to decide if you want to keep it. The clock is ticking! Don't open it like it's a christmas present though!
Matrix_19 said:
yeah, that's the question
I think it was close to 75$ with taxes.........
I didn't want to leave the store with $360+ total on my bill and get an answer the next year
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I did not paid 75 , I paid 35 for the basic coverage but the guy told me about that replacement thing, 75 dollars is when you take the basic coverage plus if you drop it, liquid on it and things like that your covered.
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goofball2k said:
Use it, you have 14 days to decide if you want to keep it. The clock is ticking! Don't open it like it's a christmas present though!
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Do you think I could get a refund only for the replacement plan while keeping the tablet?
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Only 35$ for the basic and you can return it next year?
I thought it was only with the full (75$)
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jonathanxx1 said:
Do you think I could get a refund only for the replacement plan while keeping the tablet?
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You should be able to go back within the 14 days and get a refund.
Matrix_19 said:
Only 35$ for the basic and you can return it next year?
I thought it was only with the full (75$)
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That's what I was told, and I asked him so many times.
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I found that on the net : http://f.redflagdeals.com/archive/index.php/t-1208244.html?mobile_type=touch
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Related
So I recently purchased a NS4G from Best Buy ($100 + tax for 2 year upgrade). Today, however, they are free at Best Buy! So if you purchased a NS4G for Sprint in the last 30 days, bring your receipt in to your local Best Buy and they will refund your money! I was told you don't even need to bring in the phone, just receipt. I'm heading there right now lol
Really?? Will I get cash back or store credit??
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Esteway.619 said:
Really?? Will I get cash back or store credit??
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Cash! Lol I'm driving now lmao
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I just called my local bust buy mobile store and he said he can't refund my money back cuz I didn't buy it from them.
Edit
Just called best buy store and said the same thing. No biggy it was only 100 bucks lol. But thanks.
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Lol yea I'm leaving Best Buy now, just showed them my receipt and got a full refund. $100 is a lot of money for a broke ass college student like me lol!
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Esteway.619 said:
I just called my local bust buy mobile store and he said he can't refund my money back cuz I didn't buy it from them.
Edit
Just called best buy store and said the same thing. No biggy it was only 100 bucks lol. But thanks.
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Of course you had to buy it from them.............wow
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Esteway.619 said:
I just called my local bust buy mobile store and he said he can't refund my money back cuz I didn't buy it from them.
Edit
Just called best buy store and said the same thing. No biggy it was only 100 bucks lol. But thanks.
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Did they mean you have to go to the same BestBuy location you bought it from to have the difference given back to you or are you saying that you're trying to get a refund on something you bought at ANOTHER retailer that is not BestBuy?
LordLugard said:
Did they mean you have to go to the same BestBuy location you bought it from to have the difference given back to you or are you saying that you're trying to get a refund on something you bought at ANOTHER retailer that is not BestBuy?
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He tried to get a refund on a phone he bought at another retailer LOL
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Also - I got my NS4G from Sprint.com a few weeks back (within the 30 day policy) and got $100 credited to my account when I brought up BestBuy's promotion. It's worth asking Sprint if you got it from them.
Overstew said:
Also - I got my NS4G from Sprint.com a few weeks back (within the 30 day policy) and got $100 credited to my account when I brought up BestBuy's promotion. It's worth asking Sprint if you got it from them.
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I called sprint customer service and they said they can't credit it to my account. He said I can return the phone and go to best buy and get it from them. I might just go to the actual store where I got my phone see if they can do something lol.
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Esteway.619 said:
I called sprint customer service and they said they can't credit it to my account. He said I can return the phone and go to best buy and get it from them. I might just go to the actual store where I got my phone see if they can do something lol.
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You ALWAYS have to go to the company or store where you bought it from. Why would another store give out free money to a customer of another store.
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Thread lawl hahahaha
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Overstew said:
Also - I got my NS4G from Sprint.com a few weeks back (within the 30 day policy) and got $100 credited to my account when I brought up BestBuy's promotion. It's worth asking Sprint if you got it from them.
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Nice, glad it worked out for you
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FWTW, my local BestBuy just confirmed this for me, saying its a part of their price match plus program. I'm headed over to cash in on my refund from the 8th of this month.
Thanks for the heads up!
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http://www.t-mobile.com/shop/phones...ell-phone=HTC-One-S-Gradient-Blue&tab=reviews
Wonder if one could buy it for 25.00, pay the ETF (200?) and just connect it on the monthly 4G ($30).
I heard of people's accounts getting flag for doing stuff like that.
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KRAZYADROIDMASTER said:
I heard of people's accounts getting flag for doing stuff like that.
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They will. Plus charge you retail for the phone and pin it to the account. So try $200+1st bill+Retail of the phone....
Not a good idea.
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wow... still have one day and its back to normal price...
EL_REY666 said:
wow... still have one day and its back to normal price...
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I saw that. Sucks!
TheAdictsPunk said:
I saw that. Sucks!
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like really.. i was set to buy 4 of them for my family on my family line.. decided to wait a day to discuss it with everyone and then this crap.. SUX tmobile lied..
i was about to get the phone @ best buy tho for $99...
They had the same deal a week and a half ago. Just wait and they'll have it again.
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TheAdictsPunk said:
They had the same deal a week and a half ago. Just wait and they'll have it again.
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I ended up buying one a couple weeks ago for free.
Hi i am in america for holydays, to be exact in manhattan. I deeply want a nexus 7 tablet and ive gone to staples best but etc to get this tablet bit its nowhere so if anybody know how to get it. I am leaving in 3 days many thanks of you help me And there will be a little reward.
Have you tried Craigslist? That's how I got mine when it was sold out. I even saved a few bucks. I
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I think Walmart has them.
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Check all the staples. Most have them in stock. I was able to pick up a 16 GB yesterday.
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nkawal said:
Check all the staples. Most have them in stock. I was able to pick up a 16 GB yesterday.
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Yup, go to their website (http://www.staples.com/Google-Nexus-7-8GB-Tablet/product_949286), and check which store has them. Then call the ones that have them just to double check that they actually do have them. And ask them to hold it for you.
Does staple ask for the old nexus 7 when you ask for the replacement. I remember reading this somewhere. Is this true?
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Of course
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kevin130 said:
Does staple ask for the old nexus 7 when you ask for the replacement. I remember reading this somewhere. Is this true?
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You thought they were just going to give you another one and let you keep the "broken" one? Think how much money they would lose if they did that.
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kevin130 said:
Does staple ask for the old nexus 7 when you ask for the replacement. I remember reading this somewhere. Is this true?
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Use your common sense buddy.
They will be bankrupt if they would allow customer to keep both devices...
Every one would damage their device and ask for replacement.
Oh okay. I worded my post wrong. I read a post here on xda made by a staples worker who said you don't have to... thanks
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Just a heads up, any warranty you buy through Staples is an extended warranty...so you'll still have to go through Google/Asus for the first year after purchase. They won't honor it earlier.
You also better make a secure copy of your receipt, you're gonna need it.
Lawlbringer said:
Just a heads up, any warranty you buy through Staples is an extended warranty...so you'll still have to go through Google/Asus for the first year after purchase. They won't honor it earlier.
You also better make a secure copy of your receipt, you're gonna need it.
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I bought protection + accidental so im pretty sure staples will have to pay up when the time comes
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i need to get a replacement nexus because this one has crazy heat issues. I bought it used off craigslist. Can i get a replacement??
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If you got the bill. Sure.
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No, warranty is non-transferable in normal circumstances. Call Google for clarification, though
It was purchased from a T-Mobile store if that matters
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EddyOS said:
No, warranty is non-transferable in normal circumstances
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Why should it? If he owns the bill everything should be okay. Sold a phone once wich still was in warranty period. Just copied the Bill and everything was OK.
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Might work that way in the US, but in the UK a warranty isn't always transferable regardless of having the original POP because the device is technically 2nd hand and most warranties state it's for the original purchase only - definitely that way for the company I work for. If the original owner registered the unit for warranty then you're screwed. If not, you might be able to get away with it
I live in the us. Any way to check online?
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twolfekc said:
i need to get a replacement nexus because this one has crazy heat issues. I bought it used off craigslist. Can i get a replacement??
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Yes you can...I had a similar issue...bought off craigslist...screen had major flicker issues....if you get a hold of the person who sold you the phone and have them give you the receipt..then you can RMA it only through LG because its from t-mobile...mine was bought from google so google has the RMA processed.
Ya bought one from kijiji Toronto on wondering the same thingHe bought his from the play store...
Okay so let me update this so i can get a better answer. The phone i am needing a replacement on is a phone i got from craigslist. i don't have the receipt but the phone had never been turned on before i was the one to open the box. I don't have the receipt for the phone. So please someone who had been through this before can you give me some insight
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twolfekc said:
Okay so let me update this so i can get a better answer. The phone i am needing a replacement on is a phone i got from craigslist. i don't have the receipt but the phone had never been turned on before i was the one to open the box. I don't have the receipt for the phone. So please someone who had been through this before can you give me some insight
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If you did not purchase the device from Google Play you'll have to contact LG for warranty service. http://www.lg.com/us/support-mobile/lg-LGE960
If its from T-Mobile call customer care and get a warranty exchange if your phone line has the the device warranty.
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