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Hey guys. I'm having a frustrating problem with my Galaxy S5 that I haven't been able to find answers for anywhere. I'm thinking about just wiping it and starting again, but I thought I'd ask around here first.
Every time I restart or reboot my Galaxy S5 (usually after the battery has died), it wipes data from certain apps. S Health appears to be the main one –*I literally have to set it up again every time – but I've also noticed it has previously logged me out of apps like CloudMagic, BaconReader, and Dropbox.
Any ideas as to what might be causing this?
Something is obviously buggy, I'd suggest a hard reset (factory) and see if that fixes it.
kill.i.an said:
Hey guys. I'm having a frustrating problem with my Galaxy S5 that I haven't been able to find answers for anywhere. I'm thinking about just wiping it and starting again, but I thought I'd ask around here first.
Every time I restart or reboot my Galaxy S5 (usually after the battery has died), it wipes data from certain apps. S Health appears to be the main one –*I literally have to set it up again every time – but I've also noticed it has previously logged me out of apps like CloudMagic, BaconReader, and Dropbox.
Any ideas as to what might be causing this?
Click to expand...
Click to collapse
I kept getting this with s-health. Thought I was going mad. Then after a while it just stopped happening. Very strange.
Sent from my SM-G900F using Tapatalk
radicalisto said:
Something is obviously buggy, I'd suggest a hard reset (factory) and see if that fixes it.
Click to expand...
Click to collapse
Yeah, was thinking that. Just wanted to check there wasn't a quick fix before I wiped.
Sent from my SM-G900F using Tapatalk
I guess many of us have been stuck up with issues where during calls people are not able to hear voice from either side in last couple of days.
Reading playstore reviews of "HTC lock screen" it looks like its HTC who goofed up, lot of people have reported this regression issue.
BTW uninstalling this update did not even solve the issue.
This is just FYI to help folks who are not yet affected.
https://play.google.com/store/apps/details?id=com.htc.lockscreen&hl=en
i called HTC after reading this and they told me that there was no reports of this. I suggested checking out the reviews on the play store. No resolution offered though
Hello
My wife has exactly the same problem with her HTC One !
Any workaround someone ??
I asked her to uninstall the HTC lockscreen update but she says it did not help.
Will we have to re-install ROM ?
Hope HTC will correct this really ugly bug.
LeGrosMario said:
Hello
My wife has exactly the same problem with her HTC One !
Any workaround someone ??
I asked her to uninstall the HTC lockscreen update but she says it did not help.
Will we have to re-install ROM ?
Hope HTC will correct this really ugly bug.
Click to expand...
Click to collapse
Well when I posted it , it looked to me a lockscreen bug(may be its not , i am really not sure).. Some people on play store also said that its a problem with HTC service pack (check out its reviews)
Annoyed and reading more figured out that lot of people said that freezing google play services helped them.
Would suggest you check this thread
http://forum.xda-developers.com/htc-one/help/wip-sound-block-auto-update-play-t2969715
Hope this helps.
LeGrosMario said:
Hello
My wife has exactly the same problem with her HTC One !
Any workaround someone ??
I asked her to uninstall the HTC lockscreen update but she says it did not help.
Will we have to re-install ROM ?
Hope HTC will correct this really ugly bug.
Click to expand...
Click to collapse
Update to the latest Google play services with this version, released yesterday https://play.google.com/store/apps/details?id=com.google.android.gms. Or download apk from here http://www.apkmirror.com/apk/google.../google-play-services-6-5-99-1642632-038-apk/ Problem is solved for me. Also clear cache and data for Google Play Services and Google Play Services Framework.
Every time I get this issue,I used to put the phone on Airplane mode and restart it once or twice
Problem got solved for me
The audio bug from installing an update is new to me but I've uninstalled all new updates weather service pack clock etc due to weather not updating and battery drain issues. As far as audio bug where no one can hear you properly this has been a known issue from the phone being launched and relates to noise cancelling microphone on back of phone. My phone is like this all the time but will try anything to get it working again instead of covering mic on back.
Sent from my Nexus 7 using xda premium
The issue is not just on HTC. It is affecting people with Xiaomi and Nexus phones, at least.
This thread on Nexus 4 seems to be the most up-to-date.
http://forum.xda-developers.com/nexus-4/help/audio-call-nexus-4-cm11-t2924589/page3
For everybody who is experiencing no audio/voice during calls HTC is sending OTA's. I'm not experiencing any problem because I've already updated to 6.09.401.11. And the fix was included in it. <br />
For more info, see this venom rom thread. http://venomroms.com/venomhub-fix-no-sound-calls-htc-one-m7/<br/>
abdulwakil said:
For everybody who is experiencing no audio/voice during calls HTC is sending OTA's. I'm not experiencing any problem because I've already updated to 6.09.401.11. And the fix was included in it. <br />
For more info, see this venom rom thread. http://venomroms.com/venomhub-fix-no-sound-calls-htc-one-m7/<br/>
Click to expand...
Click to collapse
Your lucky I've got this update and its still broke tested the microphones and there working. Having been looking around it seems to be affecting m8 and m8 mini 2 as well. I think this problem has something to do with Qualcomm as its there tech that's used for noise cancellation or whatever it is that's not working properly anyway won't be getting another HTC until this has been fixed I think a known problem that was addressed on m7 then continued on too two other handsets just isn't on.
Sent from my Nexus 7 using xda premium
cokey77 said:
Your lucky I've got this update and its still broke tested the microphones and there working. Having been looking around it seems to be affecting m8 and m8 mini 2 as well. I think this problem has something to do with Qualcomm as its there tech that's used for noise cancellation or whatever it is that's not working properly anyway won't be getting another HTC until this has been fixed I think a known problem that was addressed on m7 then continued on too two other handsets just isn't on.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
The 6.09.401.11 update must fix this issue. If your phone is stock/non rooted, update your phone, if problem still occurs go into bootloader, select recovery, wait until a red warning sign or triangle appears on the screen (takes a while) then press volume up and the power button. That will take you to the recovery menu. There select wipe cache partition. That might fix your problem.
Yes I am fully stock but this problem has been there since i have had the phone and this is the third handset it has done this on so wiping cache isn't going to do it even though I have done this already I am just unlucky. However there should be more information on this from HTC but there isn't and there isn't any real fix which is annoying will just have to wait until my next phone so I can be heard properly
Sent from my Nexus 7 using xda prem
Hello everyone,
When I try to answer a call the ringtone volume will spike for a very short of time. The spike will make the volume peak at it highest. Anyone has this problem?
very annoying
Anyone
I've bought the note 4 just 5 days ago and I've just recently noticed this particular sound issue too. I'm wondering if it's just a software bug... It's so weird that just you and me are having this issue that I'm really thinking that it could be a hardware issue...
My friend also has the same problem. He use N910c as well
Yathani said:
My friend also has the same problem. He use N910c as well
Click to expand...
Click to collapse
Do you still have this problem? Do you think that it's software related or hardware related? Does flashing a newer rom stones this issue?
davi_ssilva said:
Do you still have this problem? Do you think that it's software related or hardware related? Does flashing a newer rom stones this issue?
Click to expand...
Click to collapse
I would love to have answer as well, but i'm in the same boat. However, I tried to set the same ringtone as an alarm with max volume and when i try to stop/snooze it doesn't do that. I even tried the MOD that is on the app section which change the volume on the note 4. It did increase my speaker volume but i didn't do anything in fixing the issue. I also tried to install an app called "Disable Increasing Ring" which remove the low volume on the first ring but it didn't help either.
I tried to post this on another forum looking for help and one guy said "Check the setting that maximizes the volume on ringing." I don't know what does that mean.
Yathani
Yathani said:
I would love to have answer as well, but i'm in the same boat. However, I tried to set the same ringtone as an alarm with max volume and when i try to stop/snooze it doesn't do that. I even tried the MOD that is on the app section which change the volume on the note 4. It did increase my speaker volume but i didn't do anything in fixing the issue. I also tried to install an app called "Disable Increasing Ring" which remove the low volume on the first ring but it didn't help either.
I tried to post this on another forum looking for help and one guy said "Check the setting that maximizes the volume on ringing." I don't know what does that mean.
Yathani
Click to expand...
Click to collapse
I tried the "Disable Increasing Ring" app too, because I initially tought that it was a bug of the increasing ringtone feature that is present since Android v.4.3... But it didn't work. I've also flashed another rom and the issue persisted.
I don't know... What drives me crazy is that some people have this problem but the majority just don't! Of it is a firmware problem, it should happen with everyone that has the same rom...
I'm also worried because this spike in the ringtone volume may damage the loudspeaker through time...
To be honest, I'm just about to return my phone!!!
Same here. 910c version.
davi_ssilva said:
I tried the "Disable Increasing Ring" app too, because I initially tought that it was a bug of the increasing ringtone feature that is present since Android v.4.3... But it didn't work. I've also flashed another rom and the issue persisted.
I don't know... What drives me crazy is that some people have this problem but the majority just don't! Of it is a firmware problem, it should happen with everyone that has the same rom...
I'm also worried because this spike in the ringtone volume may damage the loudspeaker through time...
To be honest, I'm just about to return my phone!!!
Click to expand...
Click to collapse
What rom did you try on your Note 4? I think I will wait until the SC810 Note 4.
Yathani said:
What rom did you try on your Note 4? I think I will wait until the SC810 Note 4.
Click to expand...
Click to collapse
I've tried 02 official stock roms: ZTO (Brazil - International Unlocked) and ZTA (Brazil - Claro Branded).
I did the Factory Reset and wiped the Cache Patition using the Stock Recovery, and then flashed these roms using Odin 3.09
Then I started the phone, didn't logged in my google account nor in my samsung account, and so I did'd download nor intalled any app. I didn't make any changes on the phone's configuration menu.
Then, with the phone like this, I've called myself using my girlfriend's phone and, unfortunately, when I swiped to answer the call the damn sound bug was still present!!!
Since I know many other users that run these roms and don't have this problem, I'm assuming that it's a hardware issue particular to my note 4 unit.
So I have no other choice: I'll return my phone as soon as possible!
davi_ssilva said:
I've tried 02 official stock roms: ZTO (Brazil - International Unlocked) and ZTA (Brazil - Claro Branded).
I did the Factory Reset and wiped the Cache Patition using the Stock Recovery, and then flashed these roms using Odin 3.09
Then I started the phone, didn't logged in my google account nor in my samsung account, and so I did'd download nor intalled any app. I didn't make any changes on the phone's configuration menu.
Then, with the phone like this, I've called myself using my girlfriend's phone and, unfortunately, when I swiped to answer the call the damn sound bug was still present!!!
Since I know many other users that run these roms and don't have this problem, I'm assuming that it's a hardware issue particular to my note 4 unit.
So I have no other choice: I'll return my phone as soon as possible!
Click to expand...
Click to collapse
SO you installed another Samsung rom? that won't help to identify the issue.
Yathani said:
SO you installed another Samsung rom? that won't help to identify the issue.
Click to expand...
Click to collapse
Why not??? The point is that people running the same Samsung rom that I have simply don't have this problem. The fact is that every note 4 unit should be able to run a stock rom and not present this particular bug. I mean, it must be a hardware issue because my method excluded all the particular changes in the sistem that could be caused by apps or some configuration options... So, after excluding all those factors, if two identical models are running the same identical roms, the only reason that one unit has a bug and the other don't is that they aren't really identical, i.e. because one of them has a hardware problem/difference.
The other point is that if I want to use my warranty rights, I must not have root access nor use a custom rom, because I don't wat to trigger my flash counter or my knox counter...
So it makes absolutely no sense that I must loose my warranty and use a coustom rom to get rid of a problem that doesn't even exists in the vast majority of note 4 units that are able to run the stock rom without presenting this issue.
davi_ssilva said:
I've tried 02 official stock roms: ZTO (Brazil - International Unlocked) and ZTA (Brazil - Claro Branded).
I did the Factory Reset and wiped the Cache Patition using the Stock Recovery, and then flashed these roms using Odin 3.09
Then I started the phone, didn't logged in my google account nor in my samsung account, and so I did'd download nor intalled any app. I didn't make any changes on the phone's configuration menu.
Then, with the phone like this, I've called myself using my girlfriend's phone and, unfortunately, when I swiped to answer the call the damn sound bug was still present!!!
Since I know many other users that run these roms and don't have this problem, I'm assuming that it's a hardware issue particular to my note 4 unit.
So I have no other choice: I'll return my phone as soon as possible!
Click to expand...
Click to collapse
davi_ssilva said:
Why not??? The point is that people running the same Samsung rom that I have simply don't have this problem. The fact is that every note 4 unit should be able to run a stock rom and not present this particular bug. I mean, it must be a hardware issue because my method excluded all the particular changes in the sistem that could be caused by apps or some configuration options... So, after excluding all those factors, if two identical models are running the same identical roms, the only reason that one unit has a bug and the other don't is that they aren't really identical, i.e. because one of them has a hardware problem/difference.
The other point is that if I want to use my warranty rights, I must not have root access nor use a custom rom, because I don't wat to trigger my flash counter or my knox counter...
So it makes absolutely no sense that I must loose my warranty and use a coustom rom to get rid of a problem that doesn't even exists in the vast majority of note 4 units that are able to run the stock rom without presenting this issue.
Click to expand...
Click to collapse
I feel like people have this problem but they don't pay attention to it as much as we do. But let me know please how it goes with you. If a replacement worked with you or not.
Thanks
Well, it bother me, but I believe Samsung will fix it. Let wait for lollipop update.
https://play.google.com/store/apps/...+ring&pcampaignid=APPU_BSSmVKC9CsTZoASSpIHACQ
ohbreeeezy said:
https://play.google.com/store/apps/...+ring&pcampaignid=APPU_BSSmVKC9CsTZoASSpIHACQ
Click to expand...
Click to collapse
We're already using this app, but it didn't solve our problem.
Same issue on a SM-N910C in Bulgaria. Phone taken from operator Telenor. I hope that there is a solution.
Sent from my Galaxy Note 4
Any update ?
solution
Hey guys, fb messenger causes such problems.
Just disable it and you'll be fine.
Tried that after reading... I disabled the app and uninstalled the updates... same sh*t...
Sent from my Galaxy Note 4
Alright so recently out of the blues whenever I go on Google Maps or browse the internet on the S4. It turns off by itself, I try it again and it does it again. Not sure exactly why but I'm looking for an explanation of some sort, or if some one else is facing the same issue. It would be kindly appreciated if any one could enlighten me to as what I should do to solve such an issue.
Thanks for taking the time
does this only happen with certain apps or will it shut down by doing anything within the phone?
Mkami said:
Alright so recently out of the blues whenever I go on Google Maps or browse the internet on the S4. It turns off by itself, I try it again and it does it again. Not sure exactly why but I'm looking for an explanation of some sort, or if some one else is facing the same issue. It would be kindly appreciated if any one could enlighten me to as what I should do to solve such an issue.
Thanks for taking the time
Click to expand...
Click to collapse
Try rooting, installing Xposed, installing Wanam, enabling it in Xposed, reboot, and look for the option about SystemServer Crash and try enabling it.
Sent from my GT-I9505G using XDA Free mobile app
You should provide more details like firmware version, the physical state of your phone at least, before asking such questions. The issue can be of software or hardware nature but you didn't provided any useful information ...
Out of curiosity, just turn off GPS and try to reproduce the issue. If you don't want to root and use the tools to trace the logs, the process of elimination is the only way to narrow the issue down.
Fixed the issue.
Hey guys, thanks for taking the time to reply, it seems I have found what caused this issue. It was actually my battery, one of the gold plates within it needed to be properly cleaned, in which I did and everything went back to normal. I thought maybe perhaps it had something to do with the custom ROM itself.
Thanks for taking the time guys, really means a lot XDA community has always been amazing!
Hi guys,My Phone decides To dont sound anymore
All my sounds are gone.. Alarm, music. notifications nothing makes a sound..
Whenever i do something related To The sound (open Music player for exemple)The Phone freezes.I'm on imperium lollipop 7.1 i have tried do factory resect And Back to stock firmware with Odin,flash new kernel,new modem and new bootloader,But nothing change
What can I do to solve that? Thanks.
please help!
Does your wifi/bluetooth work?
Lennyz1988 said:
Does your wifi/bluetooth work?
Click to expand...
Click to collapse
yes they work with no problem
roccovite said:
yes they work with no problem
Click to expand...
Click to collapse
Then it's a hardware problem.
Lennyz1988 said:
Then it's a hardware problem.
Click to expand...
Click to collapse
i don't think so,it plays the bootsound and also the sound works properly for a minute,then it disappears
No One had this problem?
yes, me too.
Freeze or restart on playing any sound.
I'm on stock lollipop rom I9505
It's OK for a minute after restart, but no more than the minute
Did you flash any custom rom before?
Tap thanks instead of writing it. Guess what, it's easier!! ??
yilun said:
Did you flash any custom rom before?
Tap thanks instead of writing it. Guess what, it's easier!!
Click to expand...
Click to collapse
i have flashed a custom ROM only after this problem,but nothing change.I went to a china fix store and they said its the motherboard...can this be true?
Try connecting your earphones to the output jack, if it works than try to change the kernel. If still broken than I'd guess it's hardware problem, but probably not the moderboard ( correct me if wrong )
yilun said:
Try connecting your earphones to the output jack, if it works than try to change the kernel. If still broken than I'd guess it's hardware problem, but probably not the moderboard ( correct me if wrong )
Click to expand...
Click to collapse
with earphones still no sound...i think its hardware problem
I have the exact same problem from 15 days ago mate, i ll add to that : the phone overheats under the flash led section as soon as it starts, searching i found some talks about faulty Audio IC chip located there. I did not find a solution, some repairing shops told me they wont even open it here since they know about it, and said it's not repairable...
Now phone even reboots itself, you ll have that too after some days i guess...
Its really annoying since its a replacement for a faulty hardware s3 unit...eMMc chip died on me.
If you find something to fix it let me know please.
I serrendered.
PS : and videos wont play anmore too, right?
I don't think it's about hardware, because my freeze a little on loading audio stuff and it's sometimes OK.
I have tried two roms but no chance.
Is there any link of some stock kernel to flash via odin?
well i think we have to surrender
Try stock and check in accessibility ..if all sounds are off ..
roccovite said:
i have flashed a custom ROM only after this problem,but nothing change.I went to a china fix store and they said its the motherboard...can this be true?
Click to expand...
Click to collapse
Do NOT surrender, those chinese guys are probably trying to rip you off... Im saying this as a chinese guy. Go to a Samsung store.
Sent from my GT-I9505G using XDA Free mobile app