[Q] Camera issue - Galaxy Note 3 Q&A, Help & Troubleshooting

Hi,
When i take pictures with the note 3 i noticed some black bars on the screen and processed pictures. This mostly appears to happen when focusing. Not always,but mostly on low light situations.
So i returned my note 3 a couple of days ago and received a new one. I couldn't believe my eyes when the exact same thing happened with the new one.
So i want to ask you all to look closely at your screen when taking a photo in a comparable low light situation. You have to seek for it but it might happen. I managed to take some photo's of this phenomenon. See the photo's in the dropbox link.
https://www.dropbox.com/sh/752pkont85ec015/mfk4iZBXPs
Thanks so much !

Did you took off the plastic film on the camera lens ?

This happens when you are connected to wifi. Vertical black lines.
Sent from my SM-N9005 using Tapatalk 4

reservin said:
This happens when you are connected to wifi. Vertical black lines.
Sent from my SM-N9005 using Tapatalk 4
Click to expand...
Click to collapse
Thanks ! Lol i returned a note 3 for this because i thought there was something wrong with it. Well the store where i bought it declared the phone faulty also. :laugh:

boomboum said:
Did you took off the plastic film on the camera lens ?
Click to expand...
Click to collapse
LOL man I haven't noticed that!!!!! Thx
Sent from my SM-N9005 using Tapatalk 4

reservin said:
This happens when you are connected to wifi. Vertical black lines.
Sent from my SM-N9005 using Tapatalk 4
Click to expand...
Click to collapse
Reservin, Does Samsung know about the wifi noise problem leaking into low light camera photos ? ( I learned of this problem from you - thanks ).

zat0x said:
Thanks ! Lol i returned a note 3 for this because i thought there was something wrong with it. Well the store where i bought it declared the phone faulty also. :laugh:
Click to expand...
Click to collapse
Hows new one? Does that vertical lines still appear?
Sent from my SM-N9005 using Tapatalk 4
---------- Post added at 10:17 AM ---------- Previous post was at 10:14 AM ----------
Yachats said:
Reservin, Does Samsung know about the wifi noise problem leaking into low light camera photos ? ( I learned of this problem from you - thanks ).
Click to expand...
Click to collapse
I dont know if samsung knows or not. also this happens all the time not just in low light condition..
Sent from my SM-N9005 using Tapatalk 4

reservin said:
Hows new one? Does that vertical lines still appear?
Click to expand...
Click to collapse
Yes, no difference.

Did we not already have a thread about this?
Clear the data and cache of the Camera app.

Related

Camera hazzy issue i9505

guys my i9595 camera bit hazzy what to do? cant take clear photos
my S3 is better taking shots....
*hazy. Sorry it was borthering me. On the other hand mine are crystal so RMA it
Sent from my GT-I9505 using xda app-developers app
Yeah mine are crystal clear aswell. Return or exchange your device.
Sent from my SGH-I337M using Tapatalk 4 Beta
msavic6 said:
Yeah mine are crystal clear aswell. Return or exchange your device.
Sent from my SGH-I337M using Tapatalk 4 Beta
Click to expand...
Click to collapse
that will be done...but any fix here?
arnob_xperia said:
guys my i9595 camera bit hazzy what to do? cant take clear photos
my S3 is better taking shots....
Click to expand...
Click to collapse
Maybe Night Mode is on? this one clearly added smears to me. play around with the settings a bit...
GoblinSandwich said:
Maybe Night Mode is on? this one clearly added smears to me. play around with the settings a bit...
Click to expand...
Click to collapse
thanks mate....just getting used to be wid s4
ya a lot of smears....when 13mp shot ok wid 8mp shot
Have you removed the plastic lens protector?
Sent from my SGH-I337M using Tapatalk 4 Beta
msavic6 said:
Have you removed the plastic lens protector?
Sent from my SGH-I337M using Tapatalk 4 Beta
Click to expand...
Click to collapse
this could be the issue, ive seen plenty with the same issue that dont realize the plastic in the lens hasn't been removed yet
Sent from my GT-I9500 using Tapatalk 4 Beta
negrobembon said:
this could be the issue, ive seen plenty with the same issue that dont realize the plastic in the lens hasn't been removed yet
Sent from my GT-I9500 using Tapatalk 4 Beta
Click to expand...
Click to collapse
I too found my I9505 having the same issue and it is also slower in capturing compare to my gf's note2 and friend's S3..
I am deeply disappointed...
msavic6 said:
Have you removed the plastic lens protector?
Sent from my SGH-I337M using Tapatalk 4 Beta
Click to expand...
Click to collapse
oh yeahh I didnt :silly::silly:
hehe thanks a lot mate it works like a charmm!!!!!! :highfive:
arnob_xperia said:
oh yeahh I didnt :silly::silly:
hehe thanks a lot mate it works like a charmm!!!!!! :highfive:
Click to expand...
Click to collapse
Good for yo mate.. but mine still does not despite plastic removed however I really love the videos quality...
The images captured are not as clear as the Note 2 and S3 which I captured by my own hand..
davidlow7 said:
Good for yo mate.. but mine still does not despite plastic removed however I really love the videos quality...
The images captured are not as clear as the Note 2 and S3 which I captured by my own hand..
Click to expand...
Click to collapse
bro go through settings .... s4 camera far better than s3
try capture near distance photos with 9 or 8mp shot
and far with 13mp shot
I get clear photos with this mode...
arnob_xperia said:
bro go through settings .... s4 camera far better than s3
try capture near distance photos with 9 or 8mp shot
and far with 13mp shot
I get clear photos with this mode...
Click to expand...
Click to collapse
Well, my task this weekend was to go to some dealer's store and test the S4's camera on the display units.. (I9500 as there's no I9505)...
I noticed the difference in between these 2
Faster focus and capture on the I9500
Less blurry shot on the I9500..
My I9505 really outperformed by the I9500 and I am kinda a disappointed I9505 user now after all I read good reviews.
I am sure something must have gone wrong with the I9505
P.S: The plastic is for sure being removed and outdoor daylight my I9505 has crystal clear picture but not when indoor even when you have good lighting..
Rear facing camera not working
My sister just got a i9505 from the UK.
The rear-facing camera doesn't work, meaning that it's just showing black, but you can still see the on-screen menu buttons.
The front-facing camera works fine.
I tried to ODIN back to stock, but it failed since the device came with a locked bootloader.
I restored it to the latest stock firmware using Samsung KIES, but that didn't make a difference. Any suggestions before I have her send it back for a refund?

Lines throughout the display

Hi all, as you can see in the photo my note 3 suffer from this strange lines especially noticeable on the grey and white colors. Can any anyone test his screen and tell if have this problem too? you can do it by downloading "Screen Test" app. Also i'd like to know if this is a software or hardware related problem.
a friend of mine have a similar problem! maybe is a difect of every phone... please test and let me know
Had this issue with 2 Galaxy S4 which I finally gave up on - they are defective. You can only see it in low light under grey background. Go back and throw the phone at them. Trouble is the technician will never see it in store under those lights.
No, but that app is so ridiculously low-res that I can see the individual pixels.
Do they also show up if you open up Sketchbook? (Gives you a white sheet.)
Yep, the infamous AMOLED verticle lines going down the screen. I am glad my note 3 doesnt have this, really irritated me on the S4.
I do have the pink hue..but no vertical line like that..
Sent from my SM-N9005 using xda app-developers app
So should I take the phone to service centre or not?
Sent from my SM-N9005 using xda app-developers app
naimmkassim said:
I do have the pink hue..but no vertical line like that..
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
If i were you..i would take it n check with others unit in the shop..just to confirm if the issue is same or not..in my case for pink hue..all others unit in my area or shop that i go were effected by it..so no meaning of change it..
Sent from my SM-N9005 using xda app-developers app
dnt wry ..its common..i check 9 phones all had same issue..but i have no issue in this phone ..u r lucky if u get 1 gud phone among ten
effry said:
Hi all, as you can see in the photo my note 3 suffer from this strange lines especially noticeable on the grey and white colors. Can any anyone test his screen and tell if have this problem too? you can do it by downloading "Screen Test" app. Also i'd like to know if this is a software or hardware related problem.
Click to expand...
Click to collapse
Read this , page 2 by TML1504 was a good description
http://forum.xda-developers.com/showthread.php?p=46698951
and
http://forum.xda-developers.com/showthread.php?t=2463786
Limeybastard said:
Read this , page 2 by TML1504 was a good description
http://forum.xda-developers.com/showthread.php?p=46698951
Click to expand...
Click to collapse
thx, i even posted a own thread about this, and did a lot of posts about it during the time i had
my recent devices...
see here for my thread:
http://forum.xda-developers.com/showthread.php?t=2463786
thanks you all i think that iìll try sending it in assistence center
there is any hope that it will be accepted with knox 0x1? i read that in europe it doesn't voidthe warranty ( i live in italy)

Nexus 4 screen problem!!!

I have strange spots on screen
pls look at pic, if anyone have same problem pls reply
Isn't that the touch screen receptors?
Sent from my Nexus 4 using Tapatalk
Aljosa1911 said:
I have strange spots on screen
pls look at pic, if anyone have same problem pls reply
Click to expand...
Click to collapse
its not a problem.. thats how the screen is
Yep, but its too visible, I cant see it on any other phone
well mine is just some little points, but its way harder to spot.
Aljosa1911 said:
I have strange spots on screen
pls look at pic, if anyone have same problem pls reply
Click to expand...
Click to collapse
That is becouse it is LG.
opssemnik said:
well mine is just some little points, but its way harder to spot.
Click to expand...
Click to collapse
Those little spots are normal as well.. My nexus 7 has that and most phones do
As for the first pic.. That is the IPS touch sensor
Sent from my Nexus 4 + 7
I believe that is what LG calls "Zero Gap Technology". Its not a defect.
Sent from my Nexus 4 using XDA Premium 4 mobile app

Horizontal lines on display

Hi bros, my phone is just 3 days old and it has a little problem in display.. if I set screen brightness lower and background image white or grey then there appears two horizontal straight lines in the display which used to get vanished on higher brightness.. so can you guys tell me if this is a really big issue or not because I have 30 days replacememt policy..
Sent from my GT-I9500
If it bothers you, then you should get a replacement. I would get the replacement, could get worse with time
Gesendet von meinem GT-I9505 mit Tapatalk
You should definitely get it replaced.
Sent from my GT-I9500 using XDA Premium 4 mobile app
coolkoushik07 said:
Hi bros, my phone is just 3 days old and it has a little problem in display.. if I set screen brightness lower and background image white or grey then there appears two horizontal straight lines in the display which used to get vanished on higher brightness.. so can you guys tell me if this is a really big issue or not because I have 30 days replacememt policy..
Sent from my GT-I9500
Click to expand...
Click to collapse
I'd be straight on the phone to get the replacement it'll only get worse not recify itself
Well I am also thinking to get it replaced and while searching over net I just came to know that it is normal in amoled display and there is no guarantee if the next one wont be worse than this one.. also I saw flipkart review (I bought from there) some people complained that after replacement also they got same error.. so just wanna be confirmed..
Sent from my GT-I9500
coolkoushik07 said:
Well I am also thinking to get it replaced and while searching over net I just came to know that it is normal in amoled display and there is no guarantee if the next one wont be worse than this one.. also I saw flipkart review (I bought from there) some people complained that after replacement also they got same error.. so just wanna be confirmed..
Sent from my GT-I9500
Click to expand...
Click to collapse
Get it replaced again and again till the problem is not solved.
My device has no such problem so it is not a problem that all devices have.
Sent from my GT-I9500 using XDA Premium 4 mobile app
coolkoushik07 said:
Well I am also thinking to get it replaced and while searching over net I just came to know that it is normal in amoled display and there is no guarantee if the next one wont be worse than this one.. also I saw flipkart review (I bought from there) some people complained that after replacement also they got same error.. so just wanna be confirmed..
Sent from my GT-I9500
Click to expand...
Click to collapse
It is a hardware problem about horizontal lines on display. I don't thing that will happen again as you get a new replacement.
LotoTutu said:
It is a hardware problem about horizontal lines on display. I don't thing that will happen again as you get a new replacement.
Click to expand...
Click to collapse
After getting it replaced now there are some vertical lines also as well as some horizontal lines.. so the previous one was better.. and after searching over net I found it as normal.. almost everyone has this in their device.. to get these lines visible u have to select a grey background and u have to check the display at dark room and with low brightness (25% or less).. I guess all have this issue more or less.. by the way I have asked for replacement once more.. lets see what I will get next.. but it is pretty sure that samsung should not invest on amoled technology if they cant produce error free display..
Sent from my GT-I9500
coolkoushik07 said:
After getting it replaced now there are some vertical lines also as well as some horizontal lines.. so the previous one was better.. and after searching over net I found it as normal.. almost everyone has this in their device.. to get these lines visible u have to select a grey background and u have to check the display at dark room and with low brightness (25% or less).. I guess all have this issue more or less.. by the way I have asked for replacement once more.. lets see what I will get next.. but it is pretty sure that samsung should not invest on amoled technology if they cant produce error free display..
Sent from my GT-I9500
Click to expand...
Click to collapse
Can you please take a screenshot or picture of your problem?
I have two s4 and none of them has any such problem.
Sent from my GT-I9500 using XDA Premium 4 mobile app
maxsam4 said:
Can you please take a screenshot or picture of your problem?
I have two s4 and none of them has any such problem.
Sent from my GT-I9500 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I got the same problem... in my case its almost not visible, but once you see it you keep seeing it... I've took multiple screenshots but its not on the screenshot...
Its like not all the pixels are getting darkernd...
sorry for the bad english.
maxsam4 said:
Can you please take a screenshot or picture of your problem?
I have two s4 and none of them has any such problem.
Sent from my GT-I9500 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
In a dark rum open ur mobile.. set the brightness below 25% and make the background grey and look carefully if there is any lines or band.. many users are facing this problem in amoled displays.. and i dont understand why samsung focused on such an expensive display which has this type of draw backs..
Sent from my GT-I9500
coolkoushik07 said:
In a dark rum open ur mobile.. set the brightness below 25% and make the background grey and look carefully if there is any lines or band.. many users are facing this problem in amoled displays.. and i dont understand why samsung focused on such an expensive display which has this type of draw backs..
Sent from my GT-I9500
Click to expand...
Click to collapse
just tried it at many different brightness levels and background colours but I can see no such lines.
Remember such bands can be caused by scratch guards of poor quality.
maxsam4 said:
just tried it at many different brightness levels and background colours but I can see no such lines.
Remember such bands can be caused by scratch guards of poor quality.
Click to expand...
Click to collapse
There are no scratch guard on the display.. I dont use any cover or screen protector in my phone... and if u cant see any such lines then u r lucky.. I am waiting for my 3rd replacement.. next time I will ask for refund if I see more lines on display..
Sent from my GT-I9500
I got again same issues on my new replaced phone.. I m gonna use it for now and if it really makes any problem I will go to service centre as I got 1 year warranty too. What do u guys say? The seller is also ready to give me full refund but there is no guarantee if I wont get defective phn next time.. so for now I want to keep it with me.. what do u guys say??
Sent from my GT-I9500
Dude it's totally normal and unfortunately something you have to live with. You will NOT find an S4 with a perfect display.
I went through 7 of them, and every single one had horizontal banding in the grey, some had that and green or pink tints as well.
Sent from my GT-I9505 using XDA Premium HD app
Obagleyfreer said:
Dude it's totally normal and unfortunately something you have to live with. You will NOT find an S4 with a perfect display.
I went through 7 of them, and every single one had horizontal banding in the grey, some had that and green or pink tints as well.
Sent from my GT-I9505 using XDA Premium HD app
Click to expand...
Click to collapse
Thanks for ur answer.. I was fool to ask them replacement.. the 1st phone was much better and now I regret for what I have done.. by the way I have 1 year warranty and I have rooted my phone using saferoot so I can play with my s4 with peace.. if the condition turns bad I have always an another option to go to svc cntr...
Sent from my GT-I9500
If it bothers u alot, get a refund.
I don't think u can get a s4 with a perfect screen, I have seen numerous S4s all of them suffer from this.
Sent from my GT-I9500 using xda app-developers app
noufel said:
If it bothers u alot, get a refund.
I don't think u can get a s4 with a perfect screen, I have seen numerous S4s all of them suffer from this.
Sent from my GT-I9500 using xda app-developers app
Click to expand...
Click to collapse
Well but will this issue make any problem in future? I am not worried about this issue for now but I am worried if in future it creates any problem.. I have prepared to trip the knox counter within next 2 or 3 months so I will lose warranty.. thats the reason why m I worried..
Sent from my GT-I9500
coolkoushik07 said:
In a dark rum open ur mobile.. set the brightness below 25% and make the background grey and look carefully if there is any lines or band..
Click to expand...
Click to collapse
Done. Nothing like that observed on I9505 and on remaining I9300 (2x)

camera rattle

Does anyone else notice an annoying camera rattle I have tried 3 s5's now and each one rattles in the camera
drich290195 said:
Does anyone else notice an annoying camera rattle I have tried 3 s5's now and each one rattles in the camera
Click to expand...
Click to collapse
Thats normal, is the autofocus sensor, it does that when the camera is off, try it with the camera app open and it should not rattle, because is in use.
S3 and S4 are the same
0mega007 said:
Thats normal, is the autofocus sensor, it does that when the camera is off, try it with the camera app open nd it should not rattle, because is in use.
S3 and S4 are the same
Click to expand...
Click to collapse
Your right no noise when its on that's a strange one o don't know weather I like that no point swapping it I'd that's what it is
drich290195 said:
Your right no noise when its on that's a strange one o don't know weather I like that no point swapping it I'd that's what it is
Click to expand...
Click to collapse
It's really not that strange. It's very common.
bsweetness said:
It's really not that strange. It's very common.
Click to expand...
Click to collapse
Like I said tried others so I know its not just mime I'd rather it didn't though lol
How often are you shaking your phone for that to actually bother you, though? lol
Noticed mine rattles too. Also notice the rattle when I tap the top part of the touch screen. It's quite annoying tbh.
Sent from my SM-G900F using Tapatalk
simacca said:
Noticed mine rattles too. Also notice the rattle when I tap the top part of the touch screen. It's quite annoying tbh.
Sent from my SM-G900F using Tapatalk
Click to expand...
Click to collapse
All should do it, i ve had more than one S3 and S4 and all have done it
0mega007 said:
All should do it, i ve had more than one S3 and S4 and all have done it
Click to expand...
Click to collapse
It's new to me. Don't noticed it on my note 2.
Sent from my SM-G900F using Tapatalk
simacca said:
Noticed mine rattles too. Also notice the rattle when I tap the top part of the touch screen. It's quite annoying tbh.
Sent from my SM-G900F using Tapatalk
Click to expand...
Click to collapse
Snap mate in a quiet room when you tap the top of the screen very annoying
Never noticed it until I read this. Now I can't unhear it. Thanks.
Sent from my SAMSUNG-SM-G900A using xda app-developers app
Greycloak42 said:
Never noticed it until I read this. Now I can't unhear it. Thanks.
Sent from my SAMSUNG-SM-G900A using xda app-developers app
Click to expand...
Click to collapse
Lol sorry I have a really bad ear for things like this at least we can say its normal lol
I just posted about this in AT&T S5 forums. It is very annoying, but it doesn't do it at all when the camera is in use. So its normal. Guess its just part of the new ISO cell technology.
i get nose from the front cam
I never noticed this either till i read this forum.
my noise also goes away with the camera on...very interesting....
Very annoying isn't it lookingnon the forums seems common so normal but still annoying
MattMJB0188 said:
I just posted about this in AT&T S5 forums. It is very annoying, but it doesn't do it at all when the camera is in use. So its normal. Guess its just part of the new ISO cell technology.
Click to expand...
Click to collapse
so it's a software issue? I noticed this on Day 1 when I received my shipment on Thursday! This is very annoying! My S4 never did this! Only on the top part of the phone.. really odd. How can the camera cause a hardware rattle? really weird.
---------- Post added at 11:16 PM ---------- Previous post was at 11:10 PM ----------
simacca said:
Noticed mine rattles too. Also notice the rattle when I tap the top part of the touch screen. It's quite annoying tbh.
Sent from my SM-G900F using Tapatalk
Click to expand...
Click to collapse
It really is annoying now.. I noticed it at first when I was tapping on the upper part of the phone. It also happens when we shake the phone as it is now confirmed.
---------- Post added at 11:16 PM ---------- Previous post was at 11:16 PM ----------
0mega007 said:
All should do it, i ve had more than one S3 and S4 and all have done it
Click to expand...
Click to collapse
are you sure? My S4 never had that issue.
drich290195 said:
Does anyone else notice an annoying camera rattle I have tried 3 s5's now and each one rattles in the camera
Click to expand...
Click to collapse
It is a feature.
It's a baby rattle.
Samsung forgot to mention it so as not to freak you out lol
gavinfabl said:
It is a feature.
It's a baby rattle.
Samsung forgot to mention it so as not to freak you out lol
Click to expand...
Click to collapse
So it's added functionality with the kids mode then [emoji6]
Sent from my SM-G900F using Tapatalk
It is pretty common in smart phones, my Nokia 1020's Optical Image Stabiliser's ball bearings would also rattle when not in use.

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