Related
Yesterday afternoon the trackball on my N1 stopped working. it'll scroll everywhere but left. Nothing obviously wrong with it, just wont go. thought i'd give it a minute, push and play with it, see if something gives, but no dice. This morning I called HTC, no questions about bootloader which should not affect a hardware issue anyway. Having a replacement sent today.
Now I'll send this phone back, and they will assumably examine and test it. I would agree with any non-hardware issues being rejected due to unlocked bootloader, however if they contact me and say they will not cover the trackball because of this, I will bite the bullet and pay for the repair or replacement, and won't even be pissy about it. I'm just curious what HTC will do, being as this is obviously a hardware issue which unlocking cannot affect.
Seems 50/50 whether they will cover it or not really.
i had a h/w issue and an unlocked bootloader and they still charged me $55 for a replacement
good luck
As of yesterday my trackball has started being annoying, has trouble scrolling downwards, though is not completely broken. I am reluctant to do an exchange, because mine is a special import and has an unlocked bootloader.
Do you have the number for US HTC anyway?
Daswolven said:
Yesterday afternoon the trackball on my N1 stopped working. it'll scroll everywhere but left. Nothing obviously wrong with it, just wont go. thought i'd give it a minute, push and play with it, see if something gives, but no dice. This morning I called HTC, no questions about bootloader which should not affect a hardware issue anyway. Having a replacement sent today.
Now I'll send this phone back, and they will assumably examine and test it. I would agree with any non-hardware issues being rejected due to unlocked bootloader, however if they contact me and say they will not cover the trackball because of this, I will bite the bullet and pay for the repair or replacement, and won't even be pissy about it. I'm just curious what HTC will do, being as this is obviously a hardware issue which unlocking cannot affect.
Click to expand...
Click to collapse
How long did you have the phone before it got to this point? Also were you careful with the phone or (trying to find the words) a little wreckless? Just curious..
liam.lah said:
As of yesterday my trackball has started being annoying, has trouble scrolling downwards, though is not completely broken. I am reluctant to do an exchange, because mine is a special import and has an unlocked bootloader.
Do you have the number for US HTC anyway?
Click to expand...
Click to collapse
1-888-216-4736
Nexus One specific hotline. They're nice people.
ChillRays said:
How long did you have the phone before it got to this point? Also were you careful with the phone or (trying to find the words) a little wreckless? Just curious..
Click to expand...
Click to collapse
you must be an HTC insider...
this shouldn't matter it's covered for a year, no matter how he uses the trackball
zachthemaster said:
you must be an HTC insider...
this shouldn't matter it's covered for a year, no matter how he uses the trackball
Click to expand...
Click to collapse
no just curious because I myself am looking into buying this phone. I don't want to repeat someone else's mistakes (if there are any mistakes at all). Not related to this but i've heard plenty of times where someone has said "if I was a little more careful, this wouldn't have happend". I'm trying to find a bunch of those situations so I don't fall for them. Thats it..
ChillRays said:
no just curious because I myself am looking into buying this phone. I don't want to repeat someone else's mistakes (if there are any mistakes at all). Not related to this but i've heard plenty of times where someone has said "if I was a little more careful, this wouldn't have happend". I'm trying to find a bunch of those situations so I don't fall for them. Thats it..
Click to expand...
Click to collapse
oh well im a hard user of the trackball and its fine. what other things do you wanna know? ive had three of these so im a pro haha
Thanks for the number.
I can't help but wonder if me using "trackball wakeup" has contributed to this, I hope not, because it is damn handy to use.
liam.lah said:
Thanks for the number.
I can't help but wonder if me using "trackball wakeup" has contributed to this, I hope not, because it is damn handy to use.
Click to expand...
Click to collapse
i have that as well on cyanogen 506. honestly it should be fine.
if it sticks, clean the ball with a very miniscule amount of alcohol, it'll break the dirt down and youll be good to go. or just dont think about it everytime you touch it (i used to be that way and now im better off. ha)
oh and a friendly tip.
EVERYTIME you're done using the TB, WIPE IT ON YOUR SHIRT or something cloth. thats the best way to clean it. up and down on your shirt. side to side even too
zachthemaster said:
oh well im a hard user of the trackball and its fine. what other things do you wanna know? ive had three of these so im a pro haha
Click to expand...
Click to collapse
Needless to say I think i've heard every problem you could possibly have with this phone happen. From the screen cracking from a 1 foot drop to the camera app not working, to this post. However, I'm going with the n1 anyway. I'm sure that for every bad nexus one, theres 1,999 good ones. Anyway the only thing I need help with is finding a good case that will prevent damage because I have been known for dropping my phone alot.
My friends have told me to go with the "seidio innocase II" and others have said get a crystal silicone case. What do you recommend?
ChillRays said:
Needless to say I think i've heard every problem you could possibly have with this phone happen. From the screen cracking from a 1 foot drop to the camera app not working, to this post. However, I'm going with the n1 anyway. I'm sure that for every bad nexus one, theres 1,999 good ones. Anyway the only thing I need help with is finding a good case that will prevent damage because I have been known for dropping my phone alot.
My friends have told me to go with the "seidio innocase II" and others have said get a crystal silicone case. What do you recommend?
Click to expand...
Click to collapse
i just use the included neoprene case and a lot of careful handling. why dont you waltz over to cases and accessories!
but really the neoprene case is just enough for me because i like the naked look and feel of the phone. plus the case was free!
zachthemaster said:
i just use the included neoprene case and a lot of careful handling. why dont you waltz over to cases and accessories!
but really the neoprene case is just enough for me because i like the naked look and feel of the phone. plus the case was free!
Click to expand...
Click to collapse
Yeah I've seen those. I tried to get one from ebay and one went for 40 dollars. Screw it, i'll get the free one that comes with the phone. I just hope that offers enough protection. I will check out the cases and accessories. Thanks master =)
ChillRays said:
Yeah I've seen those. I tried to get one from ebay and one went for 40 dollars. Screw it, i'll get the free one that comes with the phone. I just hope that offers enough protection. I will check out the cases and accessories. Thanks master =)
Click to expand...
Click to collapse
no problem man. it definitely offers enough protection. but thats my personal use, i handle the thing like a new born so if thats any indication then ya. if you're gonna drop it... dont. haha
ChillRays said:
How long did you have the phone before it got to this point? Also were you careful with the phone or (trying to find the words) a little wreckless? Just curious..
Click to expand...
Click to collapse
I've had it since release. I ordered it about 30 minutes after the google.com/phone site was up and running. I am always careful with my devices, and use cases and protectors. My phone has never been dropped or mishandled. By way of example, I also got my G1 on release day, and when i got my nexus I was able to sell it on Ebay for $250 with a review about the immaculate condition of the phone he had received. He said it looked like it just came out of the original box.
I hold babies with less precision and attention.
Easy fix
I had the same problem but mine wouldn't scroll down. After getting the run-around on the phone from HTC, I tried to fix it myself. It took less than 10 seconds.
Just grab the ball using your finger nails or something similar, and twist the ball a little bit. it'll loosen up built up dirt and oil on the sensors, and viola! You should be able to scroll again. If not, then you need a replacement.
miketuesday said:
I had the same problem but mine wouldn't scroll down. After getting the run-around on the phone from HTC, I tried to fix it myself. It took less than 10 seconds.
Just grab the ball using your finger nails or something similar, and twist the ball a little bit. it'll loosen up built up dirt and oil on the sensors, and viola! You should be able to scroll again. If not, then you need a replacement.
Click to expand...
Click to collapse
You know, I would try this if the replacement hadn't been delivered to my doorstep like 5 minutes ago. Downside = I suppose I will need to run stock for a few weeks in case they refuse to accept the return because of the bootloader. Will make me appreciate devs all the more.
UPDATE: AAARRRGGGHHHHHHH!!!!! I AM RESTORING MY BEAUTIFUL PHONE TO STOCK STATE! OMFGPLSGODWHYISTHISHAPPENINGTOME! WILL BE RUNNING STOCK FOR A WEEK OR SO AFTER. HUGE CAN OF SUCK.
Update: okay, so this isn't that bad. Sigh.
Hi,
I am wondering if I should exchange my device. There is a minor problem with the screen. It is not really a detached screen as I haven't notice any pop up so far. Yet, I can hear little cracking sounds when I pressed the area around the front facing camera.So, what you guys think I should do? Also, if I get a new device, will all my downloaded apps be there once I signed in my google acount?
Great thanks!!!
I'm not sure if you should return it but if you think it could get worse it wouldn't hurt, and once you get your new tablet you can restore your Google account with all the apps you have back onto the new one.
Sent from my SAMSUNG-SGH-I727 using xda premium
Does it really bother you? If it does, exchange it. If it doesn't, keep it.
Or to put it another way, would you have ever noticed it if people here didn't point it out? You could get a perfect device when you exchange it, could get one with a different problem.
Sent from my Nexus 7 using Tapatalk 2
If it's not perfect return it. There is no reason to live with it. That's what the warranty is for.
Nospin said:
Does it really bother you? If it does, exchange it. If it doesn't, keep it.
Or to put it another way, would you have ever noticed it if people here didn't point it out? You could get a perfect device when you exchange it, could get one with a different problem.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
It doesn't bother me much. As I said, the area does not pop up and the creaking sound comes out only when I press the area on purpose(wont't touch the camera at all). I expect the product to be perfect even it is 250. Just wanna see if you guys will bear a minor defect or returning it.
I doubt you would've noticed if you hadn't read about it here. Don't nitpick as long as it works.
It has plastic parts. Plastic creaks.
Sent from my Nexus 7 using Tapatalk 2
mi7chy said:
I doubt you would've noticed if you hadn't read about it here. Don't nitpick as long as it works.
Click to expand...
Click to collapse
I disagree with the "don't nitpick" statement. Did you paid 250+ dollars for a tablet that squeaks and crackles if you touch it a certain way? That is what a warranty is for. Its your choice to take advantage of your warranty or not, however, just the fact that you asked should answer your question. I had one dead pixel and returned mine for a new one and the second one is perfect. If it wasn't I would have likely had my money refunded and waited until the hardware kinks were worked out. There is always risk involved when being an early adopter of new tech... but the risk isn't that you have to eat a defective device. It is personal preference but when I spend money I worked to earn and purchase a device brand new I expect it to be perfect out of the box. If it is a manufacturer defect then use your warranty and get a device that doesn't make you want to ask if you should return it.
Sent from my Nexus 7 using Tapatalk 2
Be careful with this one. If the screen itself is fine and doesn't raise, and you are suffering no other problems, I would keep it. The replacement could just as easily have the screen raise problem.
The creaking is the casing I believe, if it's not in area you will be pushing lots in daily use I would just keep it.
I've had plenty creaky gadgets before, and I found a neat trick. Get some silicon based lubricant spray, put some on your finger and rub your finger round the contact surfaces between the casing and the back cover, including all the clips etc. Works 100% of the time for me.
Arthur Hucksake said:
Be careful with this one. If the screen itself is fine and doesn't raise, and you are suffering no other problems, I would keep it. The replacement could just as easily have the screen raise problem.
The creaking is the casing I believe, if it's not in area you will be pushing lots in daily use I would just keep it.
Click to expand...
Click to collapse
Then just return that one and get a new one. I really would not care if I had to send back 100 Nexus 7s to get a perfect one. It also keeps you from getting it too if you think about it. I know it can be a hassle sometimes, but that is what a warranty is for.
PROlific666 said:
I disagree with the "don't nitpick" statement. Did you paid 250+ dollars for a tablet that squeaks and crackles if you touch it a certain way? That is what a warranty is for. Its your choice to take advantage of your warranty or not, however, just the fact that you asked should answer your question. I had one dead pixel and returned mine for a new one and the second one is perfect. If it wasn't I would have likely had my money refunded and waited until the hardware kinks were worked out. There is always risk involved when being an early adopter of new tech... but the risk isn't that you have to eat a defective device. It is personal preference but when I spend money I worked to earn and purchase a device brand new I expect it to be perfect out of the box. If it is a manufacturer defect then use your warranty and get a device that doesn't make you want to ask if you should return it.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Thank you for your comment and I agree with you so much. I am just afraid if I exchange another one that is worse than my first one. But you are right, newly developed product is not an excuse. I also worked hard to buy myself this little toy and I don't want to play with it with special care. Since it is just the fourth day of my purchase, I will keep it for couple more days to see if it is actually a problem to me.
Hi pals. This is my first post in this forum and hope many will follow. I'll get straight to the point.
I've been away from XDA for quite some time and haven't followed HTC One forums. Today, I looked through few pages but couldn't actually find what I was looking for, a thread of all the defects of the phone. When I first bought HTC One X I did a thorough research on the phone and keeping everything in mind I went for the phone. I knew every single defect the early batches had so I got a right phone back then. The problem is, I don't really know what hardware defects are there in the early batches of the phones being shipped and I'm really in a mood to get one as soon as next week.
Further, the price of HTC One in my area is at $860 and it's something I can't comprehend. The price is $575 so with little alteration it should be around $600 max. One of my friends is in States these days and he'll be back next week. I'm gonna ask him to get One for me on his way back. I need to know are there any defects in the phone? I WILL NOT BE ABLE TO EXCHANGE OR CLAIM FOR WARRANTY ETC so I need something solid. The price of the phone is not going down soon here so I have to get it from the US through my friend. But I don't wanna end up with a defected phone. Please the users of HTC One and everybody else who knows write me here if there's something.
If you still are unable to understand what I mean then have a look HERE. This is what I want.
Regards
mohsinraza said:
Hi pals. This is my first post in this forum and hope many will follow. I'll get straight to the point.
I've been away from XDA for quite some time and haven't followed HTC One forums. Today, I looked through few pages but couldn't actually find what I was looking for, a thread of all the defects of the phone. When I first bought HTC One X I did a thorough research on the phone and keeping everything in mind I went for the phone. I knew every single defect the early batches had so I got a right phone back then. The problem is, I don't really know what hardware defects are there in the early batches of the phones being shipped and I'm really in a mood to get one as soon as next week.
Further, the price of HTC One in my area is at $860 and it's something I can't comprehend. The price is $575 so with little alteration it should be around $600 max. One of my friends is in States these days and he'll be back next week. I'm gonna ask him to get One for me on his way back. I need to know are there any defects in the phone? I WILL NOT BE ABLE TO EXCHANGE OR CLAIM FOR WARRANTY ETC so I need something solid. The price of the phone is not going down soon here so I have to get it from the US through my friend. But I don't wanna end up with a defected phone. Please the users of HTC One and everybody else who knows write me here if there's something.
If you still are unable to understand what I mean then have a look HERE. This is what I want.
Regards
Click to expand...
Click to collapse
Nothing here.. Don't even have the gap issue
Nickslife89 said:
Nothing here.. Don't even have the gap issue
Click to expand...
Click to collapse
1. You obviously can't read . he is asking for a master list of all known defects so he can check for them before the phone leaves the store. He doesn't care what your phones condition is.
2. OP needs to just read thru the forum and compile his own master list instead of relying on others to do the legwork for him... Dont be lazy
clninja said:
1. You obviously can't read . he is asking for a master list of all known defects so he can check for them before the phone leaves the store. He doesn't care what your phones condition is.
2. OP needs to just read thru the forum and compile his own master list instead of relying on others to do the legwork for him... Dont be lazy
Click to expand...
Click to collapse
Ever heard that if you don't have anything positive to say, then don't say anything at all? The OP is only trying to help.
On mine OP, I have 1 dead pixel at the top left (not enough of an annoyance to swap the handset) I've noticed that where I've been pulling out the charger, the plastic seems to have raised up a bit and also when using for a while it gets pretty hot but I think this is just down to the metal casing.
Other things I've heard is the capacative buttons being unresponsive at times, a few camera issues that seem to have been sorted with an update and the gap issue mentioned above.
Other than that I can't say I've got any huge problems.
Sent from my HTC One using xda app-developers app
Almost no problems here, the bottom part of the volume button is ever so slightly raised higher than the top one. Although there is some game lag with games such as doodlejump, temple run, temple run 2, jetpack joyride. Overall this is the best gadget I've ever owned and I've owned lots
Sent from my HTC One using xda app-developers app
As far as the problems concerned,
tiny gap on top or bottom of the phone(about 15 - 20% of the phone)
Unresponsive back button(most of the handset)
dead pixel(5 - 10% of the phone)
Less than a day(12-14hrs) battery life(i think no problem after few cycles)
contrast of the screens are varying on different carriers(not big issue)
there is already one thread that is discussing these issues.
http://forum.xda-developers.com/showthread.php?t=2247601
No gaps, the white plastic bezel around the phone is a good spot to check around, mine has what looks like a crack through it, and a few flaws. Pretty decent light bleed in the bottom right as well.
Comin guys this gap issue is way overblown.
After reading this forum about the gap issue, and the screen is not flush enough issue, I was scared to order one. But I did anyway, and my dev edition came in perfect condition.
If it weren't about reading people complaining about the gap issue, I wouldn't have noticed it or try to look for it. And when I did, I saw this mini tiny minuscule gap only on one corner, you can't see it with the naked eyes, you have to slide you finger in there in order to feel it. I was like noway I am returning the phone because of this.
I didn't even bother to download a pixel tester to see if there are any dead pixel, to my naked eyes I can't see any.
Enjoy the phone , I am sure you will not keep it for more than 2 years before another one comes out and you decide to upgrade.
Sent from my HTC One using Tapatalk 2
I never noticed it before and kinda wish I was still ignorant about it. I did have to pull a small hair out of the gap the other day, but now my skinomi invisible shield covers the gap. I'm also having trouble with is the back and home button not responding all the time, but then I'll push it like 10 times in a row and it will always work. I think it's a software issue because it seems to only happen in certain menues. Has anyone else noticed that? If this continues to annoy me I'm going to have to switch to the s4.
Sent from my HTC One using xda premium
airicd22 said:
I never noticed it before and kinda wish I was still ignorant about it. I did have to pull a small hair out of the gap the other day, but now my skinomi invisible shield covers the gap. I'm also having trouble with is the back and home button not responding all the time, but then I'll push it like 10 times in a row and it will always work. I think it's a software issue because it seems to only happen in certain menues. Has anyone else noticed that? If this continues to annoy me I'm going to have to switch to the s4.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Latest firmware upgrade fixes button sensitivity issues. Certain makes of screen protectors don't help either.
Sent from my HTC One using xda premium
Anyone have light bleed from the capacitive buttons?
Sent from my HTC One using xda premium
I am using 1.29.1540 and I do not have issues with the capacitive button.
Sometimes, I press it and it does not respond. My trick is to use the palm of your thumb not the tip, so that you can cover more area when pressing the button.
Sent from my HTC One using Tapatalk 2
Why do we need two threads about issues with the HTC One? We'll just attract trolls.
By the way, defect means fault that does not meet the original spec. All defective HTC One devices should get replaced under warranty.
Sent from my Nexus 7 using xda premium
I just cut holes in my screen protector and the response problem seems to be completely cured.
My opinion based off what I experienced with this issue is that the screen protector cut off some sensitivity plus touching the back or home button and part of the screen at the same time is what caused this problem.
Sent from my HTC One using xda premium
Common defects have been mentioned in this article. A survey/blog was carried out.
http://androidheadlines.com/2013/05/htc-one-still-not-selling-as-well-as-the-galaxy-s4.html
Sent from my GT-I9100 using xda app-developers app
Thanks friends. I've googled and have read your comments. Looks like I'm going to get one through my friend
Sent from my HTC One X
mohsinraza said:
Hi pals. This is my first post in this forum and hope many will follow. I'll get straight to the point.
I've been away from XDA for quite some time and haven't followed HTC One forums. Today, I looked through few pages but couldn't actually find what I was looking for, a thread of all the defects of the phone. When I first bought HTC One X I did a thorough research on the phone and keeping everything in mind I went for the phone. I knew every single defect the early batches had so I got a right phone back then. The problem is, I don't really know what hardware defects are there in the early batches of the phones being shipped and I'm really in a mood to get one as soon as next week.
Further, the price of HTC One in my area is at $860 and it's something I can't comprehend. The price is $575 so with little alteration it should be around $600 max. One of my friends is in States these days and he'll be back next week. I'm gonna ask him to get One for me on his way back. I need to know are there any defects in the phone? I WILL NOT BE ABLE TO EXCHANGE OR CLAIM FOR WARRANTY ETC so I need something solid. The price of the phone is not going down soon here so I have to get it from the US through my friend. But I don't wanna end up with a defected phone. Please the users of HTC One and everybody else who knows write me here if there's something.
If you still are unable to understand what I mean then have a look HERE. This is what I want.
Regards
Click to expand...
Click to collapse
this thread i will report we already have enough defect/gaps threads
ask in the related threads please
As pointed out several times in the thread. We already have a defects thread. Please continue this discussion there: http://forum.xda-developers.com/showthread.php?t=2247601
Thread closed.
Thank you,
Rwilco12
So I bought the Nexus 7 today from one of the largest electronics chains in Norway. When I came home and booted it, the boot image was one I recognized from my Sony Xperia's wallpaper, not a nexus one (I have the nexus 4), furthermore I couldn't find it (the flower image) under wallpapers or live wallpapers. Also, there's no setting for automatic screen rotation, is this normal?
The picture attached is how the nexus looked on first boot.
What dies it say under About Tablet in the settings?
Which part?
It's still 4.1.2/JZO54K
roanmy said:
Which part?
It's still 4.1.2/JZO54K
Click to expand...
Click to collapse
OK yeah, that's what I wanted to know.
If it works fine for you, I wouldn't bother returning it.
I would return it without a doubt or at least ask for a better price. If you're paying for something new that's what you sould be getting. Did you break the seal in the box?
bransyeah said:
I would return it without a doubt or at least ask for a better price. If you're paying for something new that's what you sould be getting. Did you break the seal in the box?
Click to expand...
Click to collapse
Definitely, OP, you should try to boot into the bootloader. fully power off and then power back on while holding down V-. if the bootloader says unlocked dont do any more with it take it back and tell them it is second hand. I would be furious if i paid full price and got a second hand device.
like @bransyeah said did the box have a seal?
The box was sealed, someone PMed me that it might be due to account back-up. It looks brand new as well, no finger marks/scratches etc.
It does however have some noticeable light bleed in the lower left corner... If it really bothers me, I'm going to take it back.
It's Google restore just doing its job. It's why I dislike it and don't use it.
roanmy said:
The box was sealed, someone PMed me that it might be due to account back-up. It looks brand new as well, no finger marks/scratches etc.
It does however have some noticeable light bleed in the lower left corner... If it really bothers me, I'm going to take it back.
Click to expand...
Click to collapse
With the next Nexus 7 coming out soon, I think you should return this and get that when it comes out.
Username invalid said:
With the next Nexus 7 coming out soon, I think you should return this and get that when it comes out.
Click to expand...
Click to collapse
Yeah man, wait for the Nexus Rumor 7. All the Android gossip blogs say the next 7 is coming out yesterday.
Horrible advise is horrible.
Its still a great tab
Just bought a Note 2014, and I love this device.
But the IR receiver on the top is not really solid, as in I can move it with my finger around, like it's not tightened/fastened down.
All models are like this, or did I get a faulty device?
(can replace it for free in 10 days or so.)
You have a faulty device, mine is very stable
S4 9505 / Note 10.1 2014 P600
Hit the Thanks button if I was able to help you
benni2903 said:
You have a faulty device, mine is very stable
S4 9505 / Note 10.1 2014 P600
Hit the Thanks button if I was able to help you
Click to expand...
Click to collapse
Dang it!
Thanks.
Now I wonder where should I report it or what to do with it.
Mine is really solid! Align with the bezel and don't move.
jpl69 said:
Mine is really solid! Align with the bezel and don't move.
Click to expand...
Click to collapse
Talked with the provider, they said I have to take it in.
I hope they will be able to get me a new one. Don't want to get it to Samsung and wait weeks.
Samsung and Quality... meh.
Ps.: This might be important, but the "Do not accept if seal is broken" ... was broken when I got the device.
This carrier is annoying the _HELL_ out of me.
1) You have to buy online from them if don't want to pay more. (WHAT)
2) The postman brings your device, you have to sign a crapload of papers, and you don't even see the box. Then he is off. Yeah, the box is sealed with a plastic bag (which was unopened), but the Note box was opened.
3) You have to wait UP TO 15 (FIFTEEN) days to get your SIM card activated, so you can't even call your carrier.
It's stupid, unprofessional, crappy. (It's TELENOR by the way. The country's worst provider. Well, I think it's the worst in the world. Never, ever sign up to them.
h8Aramex said:
...
Click to expand...
Click to collapse
Here is a video of the issue.
You can hear the "clicking" sound as it moves around in the socket.
I did not push it too hard or try to disassemble it in any way. I just tapped it. Tried to make it audible as possible, that's all.
Ps.: I don't want to sound like a crybaby, but this is not a cheap-o 30$ tablet.
Many have this problem with both speaker grills, which should be more annoying. Or the whole frame is loose. So things could well get worse for you, if you get it exchanged.
For the worst case, the loose frame, the manual has the audacity to state that this is normal with time (so no warranty here).
lecorbusier said:
Many have this problem with both speaker grills, which should be more annoying. Or the whole frame is loose. So things could well get worse for you, if you get it exchanged.
Click to expand...
Click to collapse
Meh, they have a repay option as well.
I'll try a replacement and if it sucks, I'll just get back my money and get an iPad. (Bleh.)
Mine is a little loose, but just a little.
Enviado desde mi SM-P600 mediante Tapatalk
Kratoschile said:
Mine is a little loose, but just a little.
Enviado desde mi SM-P600 mediante Tapatalk
Click to expand...
Click to collapse
Yeah, mine too is like that.
To be honest, I just want them to verify the issue. Because I'm sure it works, and I won't ever use it.
But God as my witness... if Sammy would see this problem, they would say I used the tablet for digging holes in the ground, to skateboard and whatnot. Because against Sammy, you lose. You are the public enemy no. 1 for them.
Which is kind of sad. (I already have an S3 LTE... damn.)
But Apple is even worse.
Oh well.
So yeah. If they write it down with signature that the issue existed, and I did not cause it, and there is warranty... it's fine with me.
mine is lil loose and i didnt notice till i read your post , but will it works and not gonna fell off , if ya touch it with ya finger and kinda stick and move it fast you will hear tick.
btw , samsung is great on hardware and good on software , kinda sux at devices build , you cant get all 100%
many devices i've seen looks/build great but cant do what sammy's devices do
wish am wrong
mjrshark said:
...wish am wrong
Click to expand...
Click to collapse
The main problem here is the PRICE.
It costs more than an iPad, which is one overpriced hipster device out there.
Of course it comes with the S-Pen, and the awesome display...
But man. The whole build looks... kinda lame (considering the price). Not that I care about looks too much, as long as if it's built OK and it works OK.
So anyway. For this price, I expect quality.
Both for a tablet, for a phone, or whatever.
If this would be a 30-50$ tablet, I say, sure. Hell, this can happen.
But for THIS price?
Like who checks the products? A monkey plays with them and throws them into the next box or what? Because any person could spot these issues. (Just like the multitouch problem...)
Whatever. I'm still mad at Samsung. I'm ready to fight another battle with them.
They also tripped KNOX at my carrier.... so that will be an another one.
(Asked a newbie support guy to revert my firmware. He said he can do it.
Of course he bricked the phone and when I got it back with 4.3 (S3), it had KNOX 0x1. Which I only discovered later.)
------------------------------------------------------------------------------------------------------
tl;dr / rant over:
Alright, alright. Rant over.
I'll go to the shop today and ask the rep what to do.
There is a replacement guarantee at them, but they have no tablets left.
And you can only replace it for the same model, or something that costs more.
But this is the highest priced device they have..... so I wonder about the outcome.
Update #1:
Today I spent 4 hours, had several fights with the carrier, etc.
It would be a 2 A4 paper long story, so I'll post it later in case you guys are interested, but will keep it short for now.
- Sammy said in 72 hours you can replace your newly bought device.
- Carrier said I have right to replace in 10 days.
- The Samsung shop's device did not have this problem. Nor the new one that the rep guy took out of the box.
For now, I had to give it to the official service (carrier's) to get a paper that I can replace it.
It sounds silly, it is silly. Will talk about it later.
Anyway. Tablet is in service now, and I made a formal complaint against the shop that refused to replace the device, and also contacted local consumer rights. I hate when companies lie into my face. Especially that 10 day replacement deal. It's a clear lie, if they don't replace my device.
My IR reciever is loose and speaker grills are moving too but honestly aslong as everything else is fine I wouldnt send it for repair thats for sure. It would come back worse thats guaranteed lol. As long as you get a brand new one then thats alright but trust me dont get them to repair it as its not worth the possible defects it will return with.
Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.
Geordie Affy said:
My IR reciever is loose and speaker grills are moving too but honestly aslong as everything else is fine I wouldnt send it for repair thats for sure. It would come back worse thats guaranteed lol. As long as you get a brand new one then thats alright but trust me dont get them to repair it as its not worth the possible defects it will return with.
Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.
Click to expand...
Click to collapse
Let me understand this post.
So you paid a fortune for a device, and you are fine with it if it's plain ****?
Mate. That thing is not supposed to move.
If they mess up, then complain about them, request a refund.
YOU are the customer, YOU pay them.
Be a "scumbag customer" (at least that's what my friend calls me). It's your money, your device, you paid for it.
If they mess up, I will contact the supervisor of the service and the consumer rights service.
Thus, either getting a full refund, or a new device completely with some bonus granted.
Seriously.
What the hell?
Like people are AFRAID of companies.... why?
Before you ask, YES, YOU HAVE A FAULTY DEVICE.
The one at Samsung, and the brand new that they opened, HAD NO MOVING PARTS.
They were so rock solid, you could kill people with them. (or whatever.)
But you know, they was *built OK*. Ours are not built fine, they are faulty devices.
Come on guys, step it up.
h8Aramex said:
Let me understand this post.
So you paid a fortune for a device, and you are fine with it if it's plain ****?
Mate. That thing is not supposed to move.
If they mess up, then complain about them, request a refund.
YOU are the customer, YOU pay them.
Be a "scumbag customer" (at least that's what my friend calls me). It's your money, your device, you paid for it.
If they mess up, I will contact the supervisor of the service and the consumer rights service.
Thus, either getting a full refund, or a new device completely with some bonus granted.
Seriously.
What the hell?
Like people are AFRAID of companies.... why?
Click to expand...
Click to collapse
Lol I'm not afraid its just I dont care about loose IR blaster. I got an exchange coz of screenlight bleed which was something that bothered me a lot.
And your mates wrong, you paid for something and its not to your liking so theres nothing wrong with bugging them.
Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.
Geordie Affy said:
And your mates wrong, you paid for something and its not to your liking so theres nothing wrong with bugging them.
Click to expand...
Click to collapse
Yeah, that friend is an idiot anyway.
Anyway. What kind of bleed you mean? (I used that multitouch testing app and boy, did I have a white-ish black screen there...)
I thought that's normal, like it's a ****ty panel or something.
h8Aramex said:
Yeah, that friend is an idiot anyway.
Anyway. What kind of bleed you mean? (I used that multitouch testing app and boy, did I have a white-ish black screen there...)
I thought that's normal, like it's a ****ty panel or something.
Click to expand...
Click to collapse
Hahaha.
There is a thread on it here. But basically when watching/viewing somethjng at night along the bottom of the display white patches are visable on dark display. Lightbleed is common with LCD's and everyone has a little (the note I have now has a bit) but I guess just like the IR blaster evryone has their own limits they are willing to accept.
Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.
---------- Post added at 01:16 PM ---------- Previous post was at 01:14 PM ----------
http://forum.xda-developers.com/showthread.php?t=2523951
@h8Aramex Found the thread.
Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.
Geordie Affy said:
...Found the thread.
Click to expand...
Click to collapse
Thank you.
I'll keep you guys updated.
And also give you info on the new one. If I get one, and if it's worse than it was.
Oh well.
Now I just have to wait. For days. ;_; :crying:
I didn't notice until coming across this thread but mine is a little loose, too. Frankly, I don't think it's an issue.