Just bought a Note 2014, and I love this device.
But the IR receiver on the top is not really solid, as in I can move it with my finger around, like it's not tightened/fastened down.
All models are like this, or did I get a faulty device?
(can replace it for free in 10 days or so.)
You have a faulty device, mine is very stable
S4 9505 / Note 10.1 2014 P600
Hit the Thanks button if I was able to help you
benni2903 said:
You have a faulty device, mine is very stable
S4 9505 / Note 10.1 2014 P600
Hit the Thanks button if I was able to help you
Click to expand...
Click to collapse
Dang it!
Thanks.
Now I wonder where should I report it or what to do with it.
Mine is really solid! Align with the bezel and don't move.
jpl69 said:
Mine is really solid! Align with the bezel and don't move.
Click to expand...
Click to collapse
Talked with the provider, they said I have to take it in.
I hope they will be able to get me a new one. Don't want to get it to Samsung and wait weeks.
Samsung and Quality... meh.
Ps.: This might be important, but the "Do not accept if seal is broken" ... was broken when I got the device.
This carrier is annoying the _HELL_ out of me.
1) You have to buy online from them if don't want to pay more. (WHAT)
2) The postman brings your device, you have to sign a crapload of papers, and you don't even see the box. Then he is off. Yeah, the box is sealed with a plastic bag (which was unopened), but the Note box was opened.
3) You have to wait UP TO 15 (FIFTEEN) days to get your SIM card activated, so you can't even call your carrier.
It's stupid, unprofessional, crappy. (It's TELENOR by the way. The country's worst provider. Well, I think it's the worst in the world. Never, ever sign up to them.
h8Aramex said:
...
Click to expand...
Click to collapse
Here is a video of the issue.
You can hear the "clicking" sound as it moves around in the socket.
I did not push it too hard or try to disassemble it in any way. I just tapped it. Tried to make it audible as possible, that's all.
Ps.: I don't want to sound like a crybaby, but this is not a cheap-o 30$ tablet.
Many have this problem with both speaker grills, which should be more annoying. Or the whole frame is loose. So things could well get worse for you, if you get it exchanged.
For the worst case, the loose frame, the manual has the audacity to state that this is normal with time (so no warranty here).
lecorbusier said:
Many have this problem with both speaker grills, which should be more annoying. Or the whole frame is loose. So things could well get worse for you, if you get it exchanged.
Click to expand...
Click to collapse
Meh, they have a repay option as well.
I'll try a replacement and if it sucks, I'll just get back my money and get an iPad. (Bleh.)
Mine is a little loose, but just a little.
Enviado desde mi SM-P600 mediante Tapatalk
Kratoschile said:
Mine is a little loose, but just a little.
Enviado desde mi SM-P600 mediante Tapatalk
Click to expand...
Click to collapse
Yeah, mine too is like that.
To be honest, I just want them to verify the issue. Because I'm sure it works, and I won't ever use it.
But God as my witness... if Sammy would see this problem, they would say I used the tablet for digging holes in the ground, to skateboard and whatnot. Because against Sammy, you lose. You are the public enemy no. 1 for them.
Which is kind of sad. (I already have an S3 LTE... damn.)
But Apple is even worse.
Oh well.
So yeah. If they write it down with signature that the issue existed, and I did not cause it, and there is warranty... it's fine with me.
mine is lil loose and i didnt notice till i read your post , but will it works and not gonna fell off , if ya touch it with ya finger and kinda stick and move it fast you will hear tick.
btw , samsung is great on hardware and good on software , kinda sux at devices build , you cant get all 100%
many devices i've seen looks/build great but cant do what sammy's devices do
wish am wrong
mjrshark said:
...wish am wrong
Click to expand...
Click to collapse
The main problem here is the PRICE.
It costs more than an iPad, which is one overpriced hipster device out there.
Of course it comes with the S-Pen, and the awesome display...
But man. The whole build looks... kinda lame (considering the price). Not that I care about looks too much, as long as if it's built OK and it works OK.
So anyway. For this price, I expect quality.
Both for a tablet, for a phone, or whatever.
If this would be a 30-50$ tablet, I say, sure. Hell, this can happen.
But for THIS price?
Like who checks the products? A monkey plays with them and throws them into the next box or what? Because any person could spot these issues. (Just like the multitouch problem...)
Whatever. I'm still mad at Samsung. I'm ready to fight another battle with them.
They also tripped KNOX at my carrier.... so that will be an another one.
(Asked a newbie support guy to revert my firmware. He said he can do it.
Of course he bricked the phone and when I got it back with 4.3 (S3), it had KNOX 0x1. Which I only discovered later.)
------------------------------------------------------------------------------------------------------
tl;dr / rant over:
Alright, alright. Rant over.
I'll go to the shop today and ask the rep what to do.
There is a replacement guarantee at them, but they have no tablets left.
And you can only replace it for the same model, or something that costs more.
But this is the highest priced device they have..... so I wonder about the outcome.
Update #1:
Today I spent 4 hours, had several fights with the carrier, etc.
It would be a 2 A4 paper long story, so I'll post it later in case you guys are interested, but will keep it short for now.
- Sammy said in 72 hours you can replace your newly bought device.
- Carrier said I have right to replace in 10 days.
- The Samsung shop's device did not have this problem. Nor the new one that the rep guy took out of the box.
For now, I had to give it to the official service (carrier's) to get a paper that I can replace it.
It sounds silly, it is silly. Will talk about it later.
Anyway. Tablet is in service now, and I made a formal complaint against the shop that refused to replace the device, and also contacted local consumer rights. I hate when companies lie into my face. Especially that 10 day replacement deal. It's a clear lie, if they don't replace my device.
My IR reciever is loose and speaker grills are moving too but honestly aslong as everything else is fine I wouldnt send it for repair thats for sure. It would come back worse thats guaranteed lol. As long as you get a brand new one then thats alright but trust me dont get them to repair it as its not worth the possible defects it will return with.
Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.
Geordie Affy said:
My IR reciever is loose and speaker grills are moving too but honestly aslong as everything else is fine I wouldnt send it for repair thats for sure. It would come back worse thats guaranteed lol. As long as you get a brand new one then thats alright but trust me dont get them to repair it as its not worth the possible defects it will return with.
Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.
Click to expand...
Click to collapse
Let me understand this post.
So you paid a fortune for a device, and you are fine with it if it's plain ****?
Mate. That thing is not supposed to move.
If they mess up, then complain about them, request a refund.
YOU are the customer, YOU pay them.
Be a "scumbag customer" (at least that's what my friend calls me). It's your money, your device, you paid for it.
If they mess up, I will contact the supervisor of the service and the consumer rights service.
Thus, either getting a full refund, or a new device completely with some bonus granted.
Seriously.
What the hell?
Like people are AFRAID of companies.... why?
Before you ask, YES, YOU HAVE A FAULTY DEVICE.
The one at Samsung, and the brand new that they opened, HAD NO MOVING PARTS.
They were so rock solid, you could kill people with them. (or whatever.)
But you know, they was *built OK*. Ours are not built fine, they are faulty devices.
Come on guys, step it up.
h8Aramex said:
Let me understand this post.
So you paid a fortune for a device, and you are fine with it if it's plain ****?
Mate. That thing is not supposed to move.
If they mess up, then complain about them, request a refund.
YOU are the customer, YOU pay them.
Be a "scumbag customer" (at least that's what my friend calls me). It's your money, your device, you paid for it.
If they mess up, I will contact the supervisor of the service and the consumer rights service.
Thus, either getting a full refund, or a new device completely with some bonus granted.
Seriously.
What the hell?
Like people are AFRAID of companies.... why?
Click to expand...
Click to collapse
Lol I'm not afraid its just I dont care about loose IR blaster. I got an exchange coz of screenlight bleed which was something that bothered me a lot.
And your mates wrong, you paid for something and its not to your liking so theres nothing wrong with bugging them.
Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.
Geordie Affy said:
And your mates wrong, you paid for something and its not to your liking so theres nothing wrong with bugging them.
Click to expand...
Click to collapse
Yeah, that friend is an idiot anyway.
Anyway. What kind of bleed you mean? (I used that multitouch testing app and boy, did I have a white-ish black screen there...)
I thought that's normal, like it's a ****ty panel or something.
h8Aramex said:
Yeah, that friend is an idiot anyway.
Anyway. What kind of bleed you mean? (I used that multitouch testing app and boy, did I have a white-ish black screen there...)
I thought that's normal, like it's a ****ty panel or something.
Click to expand...
Click to collapse
Hahaha.
There is a thread on it here. But basically when watching/viewing somethjng at night along the bottom of the display white patches are visable on dark display. Lightbleed is common with LCD's and everyone has a little (the note I have now has a bit) but I guess just like the IR blaster evryone has their own limits they are willing to accept.
Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.
---------- Post added at 01:16 PM ---------- Previous post was at 01:14 PM ----------
http://forum.xda-developers.com/showthread.php?t=2523951
@h8Aramex Found the thread.
Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.
Geordie Affy said:
...Found the thread.
Click to expand...
Click to collapse
Thank you.
I'll keep you guys updated.
And also give you info on the new one. If I get one, and if it's worse than it was.
Oh well.
Now I just have to wait. For days. ;_; :crying:
I didn't notice until coming across this thread but mine is a little loose, too. Frankly, I don't think it's an issue.
Related
Just to apologize in advance to posting this thread.
I really need help on a choice im on the fence about since next week I will lose my 30 day return period.
Here it is 5 Nexus S's later and almost every unit had a different problem.
1st: soft resets at least 4 times a day.
2nd: wifi doesn't work
3rd: massive screen banding.
4th: back button did not respond to touch.
Now: screen coating is peeling.
I love Gingerbread! Its going to be really hard giving this away. I love the design and profile of this phone.
I've convinced myself that its ok for the weak wifi signal and a Gps that doesn't lock as good as other phones.
I'm torn between returning it or sending it in for repair.
I also have owned every Tmobile smartphone (MT4G, G2, Vibrant), I could exchange it for one of those.
Why lol does the best phone ive seen in a while have to be seriously half-assed.
Not because of the features but because of all those problems I put above.
I want something that works pretty solid and software mix but it looks the world is in capable of doing this.
Thanks And hope some one with patience can help me out.
Idk man I just picked up nexus s today from bestbuy, I had the vibrant and the problems you've had software/device related I have not seen on mine. Mine just OTA updated about 2 hrs ago to 2.3.1. I havent had it long enough to comment on peeling but ya.
Its solid device to me so far, But I understand what your saying after 5 NS later.
Yeah I really dont feel disappointed. Just sad. lol
I dont want to send it in because thats 2 weeks without it And I HATE Samsung especially their costumer support!
Well I know ur sad about it, But in order for stuff to be changed its gotta cost samsung money that all these phones r coming back. I mean its a shame, but maybe you still have a old android phone to hold ya over?
Nope lol I sold my nexus one....worst mistake of my life I guess Ill just do the return and hopefully my patience will pay off.
What sucks is that even after six months Samsung wont improve this phone as far as defects go. Look at the vibrant lol
If you have a good one with no problems hold on to it man because I wish my luck was good enough to have a good one.
On my third one here, will use vmy black tie for another eventually. Shop around. I went to different best buys. Some get bad batched. One had 10 all with the creased glass screen. Another had none. Some of these phones were made days before the launch so though its disappointing, I believe there are good ones. I have one now but the stupid platinum case already scratched my phone.
Sent from my Nexus S using XDA App
Like the poster above me, I would try to exchange at a completely different Best Buy. Bad batches are called so for a reason--the entire batch may be faulty.
I picked up my Nexus S at 8:00AM Launch Day and haven't had a single issue with it at all. I had to go through three MT4Gs before I returned it completely, and three G2s before I was satisfied with the last one(it still had issues, but at that point, I was tired of dealing with it). And on the screen coating thing: I don't know what coating people are talking about and if there is such a coating, then I think alot of folks are expecting too much out of it. Review/unboxing videos and my own device had fingerprints showing up the second people started using it. Do folks honestly expect touchscreen phones not to show fingerprints/smudges ever? That's unrealistic, imo.
And it's only under direct light(i.e. a directional lamp pointed right at it) that I see them at all. In day to day use, it's not an issue for me.
story like this, makes me feel a really really lucky guy, since i ordered mine by mail.
it'd have been a nightmare if it had any of those defects
I appreciate all the insight so far.....
If i do go back to an old one it would probably be the G2
but Im thinking of getting another one and fit it with a screen protector right away to stop this peeling garbage.
AllGamer said:
story like this, makes me feel a really really lucky guy, since i ordered mine by mail.
it'd have been a nightmare if it had any of those defects
Click to expand...
Click to collapse
hahaha
you reminded me of my friend who bought an iphone 4 the other day and he is like you " and me " he found a dead black pixel in the middle of the screen. the poor bastard couldnt sleep the night. stairing at it all the time. he knew he can go to apple store in the morning the next day. but still he couldnt sleep about it.
when he told me, i was crying laughing at him.
Im just going to call it quits with samsung lol They should just stick to TVs
I got a Led 40 inch and no problems!!
Im never going to get a samsung phone again and im going to make sure I book mark this sucker so if I do feel tempted Ill look back at my self hahahah
Oh and ll_l_x_l_ll, man i did have that problem with the vibrant and I lost some sleep on that man for real lol
Mine had a lot of these same issues the OP pointed out. I returned it, but not because of said issues lol.. I needed some extra cash for Sandy Bridge!
ericc191 said:
Mine had a lot of these same issues the OP pointed out. I returned it, but not because of said issues lol.. I needed some extra cash for Sandy Bridge!
Click to expand...
Click to collapse
Nice investment lol
ericc191 said:
Mine had a lot of these same issues the OP pointed out. I returned it, but not because of said issues lol.. I needed some extra cash for Sandy Bridge!
Click to expand...
Click to collapse
i just wana go OT for 1 post if the OP doesnt mind.
since you are in the know about Sandy Bridge. can you please tell me why for example should i upgrade from I7 ?
i mean, whats the real difference here ?
please keep in mind that most of my gaming on ps3 or 360. i dont play pc games much if any " the only games i played are crysis 1 and warheads"
azzeh3 said:
Nope lol I sold my nexus one....worst mistake of my life I guess Ill just do the return and hopefully my patience will pay off.
What sucks is that even after six months Samsung wont improve this phone as far as defects go. Look at the vibrant lol
If you have a good one with no problems hold on to it man because I wish my luck was good enough to have a good one.
Click to expand...
Click to collapse
You just had a run of bad luck. It sucks but it happens to all of us at one point or another. Just keep trying and you will get a good one. It will be totally worth it
tommyz2kool said:
You just had a run of bad luck. It sucks but it happens to all of us at one point or another. Just keep trying and you will get a good one. It will be totally worth it
Click to expand...
Click to collapse
I should but its my 5th!!!! what kind of luck is that?
Sounds staged, like im forced to get bad ones lol
azzeh3 said:
I should but its my 5th!!!! what kind of luck is that?
Sounds staged, like im forced to get bad ones lol
Click to expand...
Click to collapse
Have you tried returning your phone at another best buy? (if you can) as others have said, if your local store has a bad batch and sales are low you may keep getting units from the same batch.
Depending on the staff, you could also ask about the number of returns that store has had recently.
Seems a shame after 5 phones not to try once more in the hope you get a good one!
Highland3r said:
Have you tried returning your phone at another best buy? (if you can) as others have said, if your local store has a bad batch and sales are low you may keep getting units from the same batch.
Depending on the staff, you could also ask about the number of returns that store has had recently.
Seems a shame after 5 phones not to try once more in the hope you get a good one!
Click to expand...
Click to collapse
I think ill return it and order it online instead maybe that will change my luck
Sent from my Nexus S using XDA App
azzeh3 said:
I think ill return it and order it online instead maybe that will change my luck
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
This doesn't sound like a bad idea whatsoever. Seriously... I'm on my 4th SNS. I just love it too much to give up. I did two swaps at one best buy, fully returned it and drove to another one. This one seems solid now, and I have a month if I change my mind, but if that's the case, I'll return it and go online. Sounds like you guys have been having luck, no?
If you look for defects you're going to find them.
Sent from my Nexus S using XDA App
Seriously...I just can't believe my luck.....been using the replacement Note since Friday after receiving it on Thursday from handtec....
GUESS WHAT???....I have found another TWO black DEAD PIXELS!!!!
I found it when I was browsing through XDA....although they are not very visible....but I can still see them when I look closer to the screen, and they really BUG me....!!
Man...it's either that handtec sells inferior quality Notes or Samsung has done a really bad job with screen quality control...At the end of the day...I am really sick and tired of receiving, returning and receiving and now have to returning it again!!!!
Anyone got any advice what I should do now??? Should I return it again or just bear with it or just give up the Note totally?? I mean, it's quite expensive to send it back again and will probably take another 2 weeks for me to get the replacement.
Take a look at the photos..
cheers!
This phone really does have bad quality... I'm on my third galaxy note now and it too has screen problems like the others had (dead pixels, burn-in effect, banding etc), not only does it have a defective screen but the gyroscope isn't working! I've never had such a bad experience with any other phone in the past, I've come to the conclusion that this phone.. just.. sucks. Oh yeah, I bought an Galaxy S2 for my gf and it too had these problems with the screen. Maybe it's not only Galaxy Note that sucks, but the company Samsung. I've never EVER had problems like these with Sony Ericsson or Apple.
SrAdama said:
This phone really does have bad quality... I'm on my third galaxy note now and it too has screen problems like the others had (dead pixels, burn-in effect, banding etc), not only does it have a defective screen but the gyroscope isn't working! I've never had such a bad experience with any other phone in the past, I've come to the conclusion that this phone.. just.. sucks. Oh yeah, I bought an Galaxy S2 for my gf and it too had these problems with the screen. Maybe it's not only Galaxy Note that sucks, but the company Samsung. I've never EVER had problems like these with Sony Ericsson or Apple.
Click to expand...
Click to collapse
so.....your third one has screen problems too? Is it bad? You have giving up returning it?
Hopefully I will be third time lucky too...
I have never had a problem with Samsung before...but I can't really believe that I can get 2 problem phones in the row....I really believe that maybe Samsung has roll this phone out too quickly and not paying enough attentions on quality...
If you don't mind me asking...who did you buy your phones from and what version are they?
My first one is a Polish and this second one is a German...Both EU versions
Yes, it's really bad. I mean, I could live with the screen issues as the third one wasn't that bad as the first two (not yet hopefully) but the fact that the gyroscope isn't working makes this phone useless, won't be able to use games like labyrinth and won't be able to auto-rotate the screen...
If I remember correctly all of my phones were made in Korea, all of them imported from Germany.
I don't know what caused this but if you just google around for amoled screen issues you will see that this is pretty widespread, with the galaxy S2 too.
Try to get them unstuck before you return it. There are apps for that, you may get lucky and save yourself the pain in the arse.
pjm77 said:
Try to get them unstuck before you return it. There are apps for that, you may get lucky and save yourself the pain in the arse.
Click to expand...
Click to collapse
Dead and stuck pixels are not the same...
pjm77 said:
Try to get them unstuck before you return it. There are apps for that, you may get lucky and save yourself the pain in the arse.
Click to expand...
Click to collapse
With my first one...There were 3 green pixels with a line running through them.
With this one...there are 2 small BLACK ones....(i'm pretty sure they are DEAD instead of STUCK)
anyways...what apps do you recommend and how well do they work? I mean, i have tried "JScreenFix" and it didn't work for my first and this one....
SrAdama said:
Yes, it's really bad. I mean, I could live with the screen issues as the third one wasn't that bad as the first two (not yet hopefully) but the fact that the gyroscope isn't working makes this phone useless, won't be able to use games like labyrinth and won't be able to auto-rotate the screen...
If I remember correctly all of my phones were made in Korea, all of them imported from Germany.
I don't know what caused this but if you just google around for amoled screen issues you will see that this is pretty widespread, with the galaxy S2 too.
Click to expand...
Click to collapse
so how many dead pixels do you have on this third one? are they big or small?
even though mine are not obvious...but i'm just not happy the fact that I have paid over 700 bucks for something that is defected...that makes me real mad
you know.. when they asked you if they can open it to check if everything is alright, what they really meant was can they send you one that someone else returned which happens to be open already
bamboo12 said:
you know.. when they asked you if they can open it to check if everything is alright, what they really meant was can they send you one that someone else returned which happens to be open already
Click to expand...
Click to collapse
This is exactly what happens. They aren't taking a loss on these they just sell them again to some unsuspecting schmoe.
DMax99 said:
so how many dead pixels do you have on this third one? are they big or small?
even though mine are not obvious...but i'm just not happy the fact that I have paid over 700 bucks for something that is defected...that makes me real mad
Click to expand...
Click to collapse
I only had dead pixels on the first one, there was also some dust moving around behind the screen.
bamboo12 said:
you know.. when they asked you if they can open it to check if everything is alright, what they really meant was can they send you one that someone else returned which happens to be open already
Click to expand...
Click to collapse
you guys really think so? I mean can they really be that dishonest?
Because when i got the replacement, only the ticker on one side of the box has been opened, the sticker on the other side hasn't been touched.
Don't have the dead/stuck pixels problems, but I think I regretted getting the GNote...well for some other reasons.
titus1 said:
Don't have the dead/stuck pixels problems, but I think I regretted getting the GNote...well for some other reasons.
Click to expand...
Click to collapse
What reasons Titus? Strange that there is a sudden negative wave going on aboute the Note. Bad omen.....
I bought 2 Notes at Clove and UnlockedMobile. No problems at all.
anonymous572 said:
I bought 2 Notes at Clove and UnlockedMobile. No problems at all.
Click to expand...
Click to collapse
Honestly, I dont see comments like this would help the OP in anyway possible.
@OP
Maybe you can talk with them and have the shipping waived, its a DoA product after all.
btentusscher said:
What reasons Titus? Strange that there is a sudden negative wave going on aboute the Note. Bad omen.....
Click to expand...
Click to collapse
Don't read too much into it... negativity tends to clump together, just like positivity does...
anonymous572 said:
I bought 2 Notes at Clove and UnlockedMobile. No problems at all.
Click to expand...
Click to collapse
What is the month of manufacture of ur phones?
Sent from my GT-I5801 using XDA App
ankydu said:
What is the month of manufacture of ur phones
Click to expand...
Click to collapse
Yes, is there any pattern to the good & bad batches? Perhaps also serial numbers (remove a few digits for privacy).
EarlZ said:
Honestly, I dont see comments like this would help the OP in anyway possible.
@OP
Maybe you can talk with them and have the shipping waived, its a DoA product after all.
Click to expand...
Click to collapse
Trust me...I really really want to be one of yous (a happy GNote owner)....but it is really out of my control.....especially when I can't check the phone myself since handtec is in UK....that's why i got them to check it for me before they sent the phone....Plus...I would really not care to return it again....IF I don't have to pay another $70 bucks to send it back and WAIT another 2 weeks to get the replacement back.....
All in all....I have only used the phone total of 2 days...and waited about 3 weeks for the 2 phones to arrive to me.....
hope you guys can really see where I am coming from....
An YES....I will try and ask handtec to see if they can pay for the postage this time + send the replacement to me first so I can check to see myself if there's anything wrong with it before I sent the bad one back...because I am SICK of not be able to use my new phone properly.....(thanks for the advice )
Well, this is the story of the rise and death of my Atrix.
Bought this wonderful phone on the 6th of August 2011, after reading reviews of it online, for a cheap price of $146 with dock and a 2 year contract.
Lots of exciting moment, especially when the 2.3 update came, and again with the CM9.
However, I had LOTS of issues with the touch screen, and had to send it in for repair 5 times.
Well, all was fine till about 15 days ago, when I dropped my phone, and the digitizer shattered. Well, its fine, I told myself, I'll just buy one from ebay, well, it is easy to install after all.
Yeah, well the item arrived AFTER my warranty was over, but i was like "meh, I won't need it anyway"
Replacing the digitizer was very easy, however, after I replaced it, I realised part of the digitizer was not working =(
Yeah, ****. Well what choice do I have? I sent it to Motorola for repair.
Well, I went there and they were friendly and nice, as usual, but when they scanned my serial number, all hell broke lose.
"Uh, well you phone is out of warranty, including the 3 months grace period"
"Um, yes, well I know that"
"There will be an evaluation charge of $25"
"About how much will it cost?"
"Well, the parts about $150"
"So a total of $175?"
"Uh, yes, would you like to reconsider"
(I would love to, but I can't. My carrier is screwing with me, and I cannot cancel this plan. I am paying $30 for 12GB, and if I renew the plan, it will drop to 2GB. I have no choice but to keep my atrix)
"Um, not really. Just send it in"
Well, two days pass and I was in school when I received a call. (Yeah, I'm a student, still in secondary school actually)
Obviously I can't pick up, so I just let it ring...
Well, I tried to call back, but no one answers. (Dear Motorola, answer your phone PLEASE)
This goes on for a few days, but one day, I was lucky enough to pick up.
A little tired here, its 12.54AM and I have school tomorrow, so I'll cut it short.
In short, after consulting with their managers, Motorola decided they will not fix my atrix. Instead, they will replace it with a BRAND NEW atrix 2
Obviously, I'm chuffed to bits. Is the atrix 2 better? Not really. However, I do really appreciate the service shown here. Is it google at work here?
I have no idea. However, Motorola has just won a loyal customer.
The whole point of this post is simple.
1. Motorola, please don't allow flaws like the Atrix digitizer and wifi+bluetooth to get pass QC
2. Motorola, please pick up your phones. You are a phone company. Doesn't reflect well if your phones are useless
3. Motorola, thanks for being such a good company. You are really setting a good example here. I cannot describe how much I really appreciate your efforts here.
4. Goodbye Atrix forum. You all have been really nice, and I am sure this phone will continue to exceed your expectations, and I am sad I won't be here to witness this.
Lucky American.
Why no one is ready to pick up my Atrix and swap it with anything non-nVidia crap based?
They're seriously allowed to do that? Replace your phone with a completely different one that's largely accepted as being worse?
sms2000 said:
Lucky American.
Why no one is ready to pick up my Atrix and swap it with anything non-nVidia crap based?
Click to expand...
Click to collapse
1. I'm not american.
2. What's wrong with nVidia?
nerfman100 said:
They're seriously allowed to do that? Replace your phone with a completely different one that's largely accepted as being worse?
Click to expand...
Click to collapse
1. The warranty is over. They are not bound to do anything.
2. I agreed. I would not want a phone that has no warranty that has failed every 2 months anyway.
matthew5025 said:
2. What's wrong with nVidia?
Click to expand...
Click to collapse
nVidia makes all of their SoCs closed-source. It shouldn't matter if you run stock, but it makes it makes it much harder for devs to work their magic.
nerfman100 said:
nVidia makes all of their SoCs closed-source. It shouldn't matter if you run stock, but it makes it makes it much harder for devs to work their magic.
Click to expand...
Click to collapse
Well, the bootloader for the atrix is unlocked. That is it's saving grace I guess.
no hope for ics
planning to buy s3
i observe even our moderator is now using s3
Sent from my MB860 using xda premium
maggedo said:
no hope for ics
Sent from my MB860 using xda premium
Click to expand...
Click to collapse
Of course not, especially when moto already said they will release ICS =.="
I'm just gonna deal with it now. I guess I'm not gonna get a perfect one.
I would keep at it if I were you, I got a good one on my first try.
Lol, where do you find all these funky tablets? I haven't "really" closely examined my screen, but no issues. . It did irk me when my D2 started getting lots of dust under one corner of the screen, so I wouldn't go for a tab that had that prob new either.
Sent from my Nexus 7 using xda app-developers app
ava0425 said:
I'm just gonna deal with it now. I guess I'm not gonna get a perfect one.
Click to expand...
Click to collapse
Just curious, what store did you buy this from? Wouldn't they say "NO" after a certain number of exchanges?
tom289 said:
Just curious, what store did you buy this from? Wouldn't they say "NO" after a certain number of exchanges?
Click to expand...
Click to collapse
They should ... No one can be 4 times unlucky.
Sent from my One using Tapatalk 2
I've been there with other tablets... Open it up at the customer service desk before leaving the store. Fortunately, I got a good N7 on the first try.
tom289 said:
Just curious, what store did you buy this from? Wouldn't they say "NO" after a certain number of exchanges?
Click to expand...
Click to collapse
Gamestop, and It was the manager.
kirdroid said:
They should ... No one can be 4 times unlucky.
Sent from my One using Tapatalk 2
Click to expand...
Click to collapse
With the ****ty QC on Asus' part. Yeah. you can.
Isn't the display bonded to the glass now? I know I've had dust get under the screen of other phones/tablets in the past but that shouldn't be an issue with the new N7 unless it was there at the factory.
first post here...
.
got my 1st this morning, turned it on RIGHT away saw red pixel...
god damn i thought... here we go... went back to gamespot (Great customer support @ bellevue sq mall) and they exchanged it...
I used the second one all day but i just ran a dead pixel test and what do you know, I found a second one on this one too...
I think I'm going to wait until google gets their **** together, I am sick of wasting my time driving back and forth between stores and feeling like an ass infront of these people returning this device showing them the dead pixel...
/rant
I've gone through 3 nexus 7 tablets. best buy refunded me, so that's good. went to gamestop since none were at best buy. 2 defected ones (dead pixel...black dot in screen). so now i am waiting on the second batch of units from gamestop before exchanging again
so reading that you exchanged 4 times gives me hope! lol
---------- Post added at 11:33 PM ---------- Previous post was at 11:24 PM ----------
laxinchili said:
first post here...
.
got my 1st this morning, turned it on RIGHT away saw red pixel...
god damn i thought... here we go... went back to gamespot (Great customer support @ bellevue sq mall) and they exchanged it...
I used the second one all day but i just ran a dead pixel test and what do you know, I found a second one on this one too...
I think I'm going to wait until google gets their **** together, I am sick of wasting my time driving back and forth between stores and feeling like an ass infront of these people returning this device showing them the dead pixel...
/rant
Click to expand...
Click to collapse
I feel dumb just showing the problem to them. I wonder what they think of me...
But I just force myself to think that it isn't the store's fault, but Google. and not to care if they think I'm crazy
Yeah I was surprised when I got a good one on my first try, too.
Its hard to get a perfect screen on a high res display like this one. I hope you find a good display and share the awesomeness with us
Sent from my Nexus 7
AdamLechowicz said:
Yeah I was surprised when I got a good one on my first try, too.
Its hard to get a perfect screen on a high res display like this one. I hope you find a good display and share the awesomeness with us
Sent from my Nexus 7
Click to expand...
Click to collapse
going back to gamestop... 3rd trip now... lord help me...
Asus has terrible quality control.
I bought an expensive motherboard that they say is tested to be sure 100% working, and they even offer a 5 year warranty on. When I got it, one of the PCI ports was dead.
Sure is tested 100%
Got mine this AM at Best Buy. Told the guy at the pickup counter I wanted to take it out and turn it on first and why. He didn't mind. Mine's puuuurrrfect!
I just got back from exchanging my first 16gb. Had a big dust chunk under the glass up in the top left corner.
Felt silly explaining that I couldn't unsee it, and I really just didn't want it to get worse since it was obviously sealed badly. Best Buy swapped it out for me no problem, but did investigate before doing the exchange.
I also complained about the crackly speakers, but it looks like my new unit has pretty much the same symptom. I guess the audio engineer who posted here was right about the amp just dropping bits to control volume instead of actually applying analog gain. :/ Maybe there will be a software fix down the line. (My NS4G had an app with a ton of tweaks to the chip including changing audio pathways etc...)
Turns out my new unit has a hot pixel. It's just one though... I'll probably do a warranty exchange with Asus in a month after some new batches have been made. I don't want to keep gambling right now.
she ajuchst
I went to game stop at bellevue sq in WA for the second time.. great customer support once again
manager did come out and investigate... but I told him about all the issues it's been having and he understood...
it's not about telling them that once you see you can't unsee, etc... it's about telling them you are not settling for a defective unit
asus needs to figure it out...
edit: lol put catpcha in title by accident
So yesterday I had to go to the Apple Store to pick up warranty for my Macbook. While I was there I had to use my phone real quick to pull up a confirmation number. The Genius/Specialist helping me, took a look at my OPO and asked what phone it was. I told him all about it: the company, the phone's price, build, specs, and mission behind the phone. None of them believed me that the OPO cost as little as it does given the specs, and its unlocked I even pulled up the website on one of the display Macbooks. I kid you not atleast 3-4 other specialists and genius bar guys took a look at my phone and played with it, they felt the Sandstone back and were amazed by the build quality. They all wanted to know how they could buy a OPO and one of the specialists even said "I wish Apple would do something like this with the iPhone 6."
Apart from the invite system, supply, and some issues with the Yellow Banding. The OnePlus One is a definite game changer.
haha I wouldnt of let them touch my phone id just rub it in their faces
Sounds like OnePlus should hire you for their marketing department
Yep we don't all own iphones.
Sent from my One using XDA Premium 4 mobile app
I'm definitely doing this!
SystemErrorOne said:
haha I wouldnt of let them touch my phone id just rub it in their faces
Click to expand...
Click to collapse
This.
Especially caseless as mine is right now.
After showing coworkers and managers my Nexus 5, and now my Oppo, along with their prices, the company I started working for which is 90% iPhones may be converting soon.
These phones are a absolute steal at the prices they sell them for.
WoodburyMan said:
This.
Especially caseless as mine is right now.
After showing coworkers and managers my Nexus 5, and now my Oppo, along with their prices, the company I started working for which is 90% iPhones may be converting soon.
These phones are a absolute steal at the prices they sell them for.
Click to expand...
Click to collapse
So far I've got the two IT managers and my wife who want to switch to the OPO after seeing/handling mine. I figured this was gonna happen.
The phone's back is a feature in it's own self. Very unique and i've never felt anything like it before.
Next time. just rub it in their faces.
nice story thanks bra
That's how the guy at T-Mobile was. He had no idea what it was when I went in for a sim card. I let him check it out. Told him some specs and the price. He was kinda blown away by it.
SystemErrorOne said:
haha I wouldnt of let them touch my phone id just rub it in their faces
Click to expand...
Click to collapse
Wouldn't that mean that their faces would touch it? That is kinda gross... Don't know if I would want all their Apple face juices on my phone...
Yeah, the IT manager in my division basically pulled a double take on my OPO and then his jaw dropped when I told him how much I paid for it (and how quickly I received it - we're in China, so opposite experience as OPO ex-China, and Xiaomi *in* China)
Sent from my One using XDA Free mobile app
Hopefully op will make a notebook so you can get rid of your POS macbook.
Sent from my One using XDA Free mobile app
Bl00dRunzC0ld said:
That's how the guy at T-Mobile was. He had no idea what it was when I went in for a sim card. I let him check it out. Told him some specs and the price. He was kinda blown away by it.
Click to expand...
Click to collapse
The big question is.... did he ask for a invite afterwards?
But honestly, I think OnePlus should be giving out more invites and maybe even have a referral kinda system going on involving rewards. Its not much effort to impress somebody with the phone either, its so unique just by looking at it.
I think that's cool that they showed interest openly like that. I would expect the typical reaction from a Genius to be a barely discernable roll of the eyes and refusing to touch it because it's not Apple branded. The OPO is a very nice looking phone, I'm not surprised that many Apple fans will be interested in it.
daijizai said:
Wouldn't that mean that their faces would touch it? That is kinda gross... Don't know if I would want all their Apple face juices on my phone...
Click to expand...
Click to collapse
Hey hey now, not all Apple workers/techs/engineers are fanboys outside work. I know I wouldn't touch an Apple product outside work. ;p
SystemErrorOne said:
haha I wouldnt of let them touch my phone id just rub it in their faces
Click to expand...
Click to collapse
literally with the sandstone backing.. haha...:victory:
I was in a phones4you store(UK) yesterday and a couple of the guys in there were looking at my opo and to my amazement one of them rubbed it on his face which took me by surprise, I didn't know what to say to him.
They both thought that it was super smooth but one of them who has a note 3 thought that it was big but I didn't say anything as I was still shocked by him rubbing it on their face.
Plus one of them changed the profile on the phone when they were looking at it and after I got home it took me 30 minutes to figure out why I wasn't getting notifications for my emails.
GTCC said:
I was in a phones4you store(UK) yesterday and a couple of the guys in there were looking at my opo and to my amazement one of them rubbed it on his face which took me by surprise, I didn't know what to say to him.
They both thought that it was super smooth but one of them who has a note 3 thought that it was big but I didn't say anything as I was still shocked by him rubbing it on their face.
Plus one of them changed the profile on the phone when they were looking at it and after I got home it took me 30 minutes to figure out why I wasn't getting notifications for my emails.
Click to expand...
Click to collapse
Deck him one the next time you see him. :good:
Oomahey said:
Deck him one the next time you see him. :good:
Click to expand...
Click to collapse
That might be a bit much, it's not like he rubbed his face on my wife or anything