Has anybody experienced 'Sleep Death' on their stock model? - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

Hello, I have a rogers S4 since they were first released. Everything is stock, not-rooted etc and in some rare occurrences, my model likes to never wake up after charging. I think it's happened about 2-3 times since I've had the phone (months). I am wondering if this has happened to anybody else..

Not on this device. But it happened a few times on the E4GT and the HTC Inspire 4g. It was an issue with deep sleep on both devices if I remember correctly. Doing system tweaks helped. Does this only happen when charging?
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Phone calls causing phone to power off

since I've had my nexus s I have noticed that It keeps wanting to shutdown during phone calls. Anyone else seeing this?
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yellathcir said:
In the since I've had my nexus s I have noticed that It keeps wanting to shutdown during phone calls. Anyone else seeing this?
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and buy shut down you mean physically power off? or the screen turn off?
Cuz if its just the screen that is normal, its the proximity sensor
Power down
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Its weird, I haven't had this problem on any other android phone, its happened twice in the last 24 hours. I'm completely stock. Unrooted
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I can count on one hand the number of phone calls I've been on since I got the thing, but I haven't had it shut down on me any of those times.
I've had it happen every time when rooted and had apps. I went back to no apps and still had it happen. I went back to stock 2.3.1 via the nandroid around here and locked it back up, still doing it.
The only thing I didn't test was 2.3 vs 2.3.1 but I do believe it started happening to me, at least, when going to 2.3.1, now that I think about it.
I have this problem but rarely. It will reboot the phone show the nexus startup screen without the backlit LED. Is that whats happening to you?
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Same here, and I have used every T-Mobile Android phone to date, never seen anything like this before! This is the only phone I haven't rooted yet, not sure what the issue is...
It only happened once so I didn't think anything of it.
I didn't know it was a common problem.
Btw I will be exchanging my phone cuz this one has done really annoying bugs, like freezing in between homescreen slides and apps constantly fc during use
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ya i havent made very many calls, but thats why it kind of concerns me. i have probablly made 10 calls and i think its rebooted 3-4 times while on the call or at the end of the call. i wonder if its a bug with the phone app?
did you root the phone or something ? if its still on stock firmware like how you bought it, then try to restore factory sittings, if its still doing that you then you have a I/O chip problem. and you will need to replace your phone.
thats what the HTC care told me when my HD2 used to have this issue
ll_l_x_l_ll said:
did you root the phone or something ? if its still on stock firmware like how you bought it, then try to restore factory sittings, if its still doing that you then you have a I/O chip problem. and you will need to replace your phone.
thats what the HTC care told me when my HD2 used to have this issue
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I would believe it was hardware if it happened randomly, but for phone calls only, that sounds like software.
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Happened to me just now. Stock 2.3.1 with an international call.
I'm not rooted, I just cleared data for the dialer app and cleared cache on the whole system, we'll see if that does anything. Good thing I rarely use my phone for making calls or I'd be pissed
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Still Constantly rebooting....

I've been having random reboots ever since.....well, a long time ago. No matter what ROM, kernel, or android version, it still persists. It happens at least 5 times a day. Sometimes 10. It even does it when I have zero downloaded apps.
Now that I'm done complaining, I'd like some help solving this formidable problem. Has anyone experienced the same thing? What can I do to stop it? Etc.
This is with an 8gb WiFi.
Thanks
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After a reboot, you can know what cause this reboot with "last_kmsg" log. Look here for how to get it : https://code.google.com/p/tegraowners-ics-rom/wiki/How_to_get_logs
OK I did that. I scrolled through the unending file and at the bottom it said, "no errors found". Does this mean it doesn't know what caused the reboot, or did I miss something?
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My nexus 7 rebooted while typing out this reply....so frustrating that this just happens out of nowhere. At least five times a day for me too.
Can't be the rom...I've been on pa 3.0 for a while and it was stable before. I don't think it's the kernel because I've flashed the top 3 kernels and it fixes nothing.
I am thinking it's a rogue app because my nexus is also draining battery very quickly and something is causing non stop wake locks and keeping my device from sleeping. Now I have to hunt down this app out of my 100+ apps
Android can be very frustrating at times
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happyjack96 said:
I've been having random reboots ever since.....well, a long time ago. No matter what ROM, kernel, or android version, it still persists. It happens at least 5 times a day. Sometimes 10. It even does it when I have zero downloaded apps.
Now that I'm done complaining, I'd like some help solving this formidable problem. Has anyone experienced the same thing? What can I do to stop it? Etc.
This is with an 8gb WiFi.
Thanks
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Revert to pure stock and if the problem persists assume that you have a hardware defect. Hardware defects are not curable with software - they are cured by replacement of the hardware. ( BTW, If you ran your device for significant lengths of time at extreme OC levels, you might have caused the damage; but that is for you to decide)
Mine has rebooted once in three months - but I could reproduce the crash ( using Chrome Beta on a specific WebGL demo ). That is very different than a spontaneous crash though, so I guess I could say it has *never* happened to me - and I have used the tab extensively every day for those three months.

Nexus Rebooting?

Hi all,
I am currently on Cleanrom 1.3 with faux kernel. No overclock. Today I took my nexus off the charger and it rebooted itself. I understand that using custom kernel and rom will cause some instability but I've heard that the newest nexus 7 does have random reboots stock. I am still under return period, and I am just wondering if anyone else had experienced this and will you keep this knowing it might be a software issue.
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b00st4ddicted said:
Hi all,
I am currently on Cleanrom 1.3 with faux kernel. No overclock. Today I took my nexus off the charger and it rebooted itself. I understand that using custom kernel and rom will cause some instability but I've heard that the newest nexus 7 does have random reboots stock. I am still under return period, and I am just wondering if anyone else had experienced this and will you keep this knowing it might be a software issue.
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I am on stock.
I had a reboot problem with mine. It showed about %50 battery life when it would first startup, then suddenly it would reboot, and continue the boot loop. I reset/clear cache and it would still happen. Then I fully charged the battery then it worked again. I exchanged it because I don't want to deal with the hassle and did not find anyone else with this problem. Only had 2 more days to return it, so I went for it.
I think the problem I actually had was the battery, it was reporting to the device that it was about 50% when it probably had none. I kept wondering why after so long of heavy usage the battery wasn't ran down already. Since you just took it off the charger, I don't know about your case.
Hopefully I won't see the problem with the exchanged one. I say, if you suspect a hardware issue, replace it. If it is a software issue, maybe they will fix it with an update. Good luck.
Mine reboots allot on stock, very annoying!
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Sleep of Death/Deadlock

So, I have my phone rooted running a modified version of CM10.2. Recently, my phone started going into a "sleep of death" while charging overnight, where the phone is still on but is nonresponsive, requiring me to reboot. So I downloaded Safe Charge and it helped... Kind of. Now instead of going SoD every night, it only does it sometimes.
So, is what I'm experiencing part of the infamous JSS ROM deadlocks I've been hearing about? And is there some way to fix this, or am I just going to have to deal with it until KitKat comes out?
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jspitzer221 said:
So, I have my phone rooted running a modified version of CM10.2. Recently, my phone started going into a "sleep of death" while charging overnight, where the phone is still on but is nonresponsive, requiring me to reboot. So I downloaded Safe Charge and it helped... Kind of. Now instead of going SoD every night, it only does it sometimes.
So, is what I'm experiencing part of the infamous JSS ROM deadlocks I've been hearing about? And is there some way to fix this, or am I just going to have to deal with it until KitKat comes out?
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flash stock, you wont have to deal with it.
jspitzer221 said:
So, I have my phone rooted running a modified version of CM10.2. Recently, my phone started going into a "sleep of death" while charging overnight, where the phone is still on but is nonresponsive, requiring me to reboot. So I downloaded Safe Charge and it helped... Kind of. Now instead of going SoD every night, it only does it sometimes.
So, is what I'm experiencing part of the infamous JSS ROM deadlocks I've been hearing about? And is there some way to fix this, or am I just going to have to deal with it until KitKat comes out?
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SoD seems to show up randomly... I've heard that JWR ROMs have less SoDs than JSS so you could try one, or if your not into switching ROMs here is an app (free) that could help you. It's called Safe Charge, and the comments say that it works great.
If you read my OP, I already have Safe Charge installed and am still getting sod. I really like the ROM I'm using, but I may just have to switch to avoid this unfortunate issue.
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jspitzer221 said:
If you read my OP, I already have Safe Charge installed and am still getting sod. I really like the ROM I'm using, but I may just have to switch to avoid this unfortunate issue.
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Oops I guess I missed that part... I'm pretty sure that you can find a near similar ROM/kernel setup for JWR... If all else fails, try stock...
(Oh and if you can still RMA it, do it. People have speculated that its a hardware issue...)
No worries. I'm trying out SlimBean because I hear that doesn't have the issues, but not being able to use Franco with it is a bit of a bummer. In fact I haven't yet found a third party kernel that does work with it.
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I had this happen to me with a particular rom. Everything was great until id lock the phone, then try to unlock and see nothing but a black screen. I switched roms and it never happened again.
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[Q] Verizon GN3 randomly shutting down

I have only had the GN3 for a few days and it has started randomly shutting down. It seems to happen randomly,however it happens almost every time I put it in my pocket. I have tried clearing the cache and completely resetting the phone through the recovery options.
I have not tried rooting it yet.
Is anyone else seeing this?
If you just got the phone and its stock I would return it . Sounds defective to me . I haven't heard of anyone reporting this issue stock.
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I have been having lately random restarts... im on stock root... it happens for no reason started doing it since 3 days ago and been having the phone for about a month
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