Database Users

XDA Exec won't turn on after "Tiny, Tiny Drop"

I have an XDA Exec which was dropped from a height of approximately 80cm.
It fell on my foot, then a Tiled Floor, which would normally be fine for any other device, however the battery fell out and the Phone no longer turns on.....
Any Ideas on how to resolve the issue?
The Fall was really, really, really low impact....
I'm in Melbourne, Australia so If anyone knows a Local Repair Centre... Fantastoc

VolarisPtyLtd said:
I have an XDA Exec which was dropped from a height of approximately 80cm.
It fell on my foot, then a Tiled Floor, which would normally be fine for any other device, however the battery fell out and the Phone no longer turns on.....
Any Ideas on how to resolve the issue?
The Fall was really, really, really low impact....
I'm in Melbourne, Australia so If anyone knows a Local Repair Centre... Fantastoc
Click to expand...
Click to collapse
why dont you take it apart, and see if its visually fine on the insides?
look around, and you'll find a detailed service manual.....that should help!
btw, it isnt really hard to take it apart and put it back, i've dont it 4 times already to tighten my hinges!
San

sorry to hear that, Ive heard its a bit sensitive.
I agree with the above post, pull it apart and get an idea wats going on. just make sure you put those lil red stickers back untouched for warrenty's sake, oh and dont tell the repair centre u dropped it, just say it stopped working.
good luck

Hi,
I dropped mine from a similar height onto a relatively thick caprpet, and do you know what? The red locking device that holds the battery in place ACTUALLY SNAPPED OFF. i.e. incorrectly designed, the battery is too heavy for the plastic - go figure that things do not work on your device for a similar drop.
I find it so incredibly piss poor that such an expensive (and friggin HEAVY) device is SOOOO fragile!
(Also can't belive how pathetically crap the camera is, but that's another matter).
Andy

underwurlde said:
(Also can't belive how pathetically crap the camera is, but that's another matter).
Andy
Click to expand...
Click to collapse
I disagree, i think the camera is good, compared to most other 1.3mp phones

OK - however, you'd expect that a top of the range 'phone' such as the Xda would use a suitably outsanding camera module. It does not, rather it uses a bog standard one as used by most other 1.3mp cameras - why would this one be 'better' when compared to 'most others'?
I think I must be doing something wrong!
Andy

i see your point, maybe the camera looks better because of the xda's lovely screen

...or because you've just spent £600 and you want it to be good.... :wink:

Thanks for the Information:
The Unit has the Red Power Light when connected to AC Power.
This light is only present if the Battery is removed when charging..
The Unit will not power on with just the AC Power.
The Unit will not power on with Battery Power.
I'm hoping its just a Battery Issue

Interesring Development:
When I plug it in to USB with the Battery In it now reports as "USB Device Not Recognised"

i remember, this happened to mine once but i didnt drop it. i just left the battery in and put it on charge overnight and it came on in the morning.

underwurlde said:
...or because you've just spent £600 and you want it to be good.... :wink:
Click to expand...
Click to collapse
i actually only paid £120 , but its still a lot of money.

VolarisPtyLtd said:
I have an XDA Exec which was dropped from a height of approximately 80cm.
It fell on my foot, then a Tiled Floor, which would normally be fine for any other device, however the battery fell out and the Phone no longer turns on.....
Any Ideas on how to resolve the issue?
The Fall was really, really, really low impact....
I'm in Melbourne, Australia so If anyone knows a Local Repair Centre... Fantastoc
Click to expand...
Click to collapse
I dropped my Exec exactly the same height as you, but fortunetly it's still working, but the screen is break, there are a lot pixel off, but i still can use it there is no hardware problem ex. hang, the only worst part is the screen.
Anyone know where to service Xda Exec in Asia?
because my Exec is imported from UK.
Yeah.. maybe you can use your warranty, but don't tell the retailer you dropped it. :twisted:
"it stopped working, maybe there is software crash"
whoops... is that rite to do that?
hahaha

Hi all,..
My screen got broken 3 weeks ago. It didn't fall or something,..I just got it out of my pocket and the inside of my screen was suddenly broken...
Now it comes,..T-Mobile netherlands SUCKS! They said to me: sent the device to the t-mobile repair shop, and it will be returned after 10 working day's. Because I haven’t got much convedence in the T-mobile company I phoned them up every 3 days asking for a status update.
2 hours ago T-mobile said to me that the device is sent back to my house with a bill, and not repaired. This bill is for opening up the device to see what's wrong with it. (screen broken!). The T-mobile employee told me that the bill is 42000 euro's. This should be 42 euro's, and it's not correct because it is under guarantee. Opening up the device is free of charge because the device is less than one year old! Within one year the diagnoses for the repair shop should be free, but therefore I needed to send the guarantee ticket with the device for repair,..WHICH I DiD!
So,.. now I haven’t got my pone back, the postman will bring it with a Bill of 42 euro. T-mobile advised me to not accept it, and let it be sent back to the repair shop. They will have a look at it and phone me up when they know more about the problem and agreement. So another two weeks.... PFfffff
This is not the first problem I have with T-Mobile Netherlands. Some time ago I bought a GPRS bundle for 9 euro,..unlimited GPRS. T-mobile told me that it would be activated in 2 hours, so i used it the other day to be sure that it is activated so I would pay huge amount of money for the data. ....... At the end of the month I received a bill: 192,- euro for data,..They didn't activate it. Nothing I could do,..just to pay it.
So,... My advice,... not to go to T-mobile!
Arjan

Buddy has a big flaw.

Ok so my friend has an HD2. He was at work and some prick dumped a bucket of water on him. So I got looking at his phone and it seems that the only thing wrong is that the screen will not come on.
I can get the bottom lights to come on and the volume is somewhat working. But the screen will not light up at all. My question is... is there a way to buy a replaceable screen? He bought it off eBay so I'm guessing that the insurance was unavailable for him. Or would T-Mobile US look at his phone and troubleshoot it?
Thanks in advance for any information.
Sent from my HERO200 using XDA App

best thing he could of done is to immediately remove the battery and let the phone dry out for a few days. I would do that now anyways. Then put the battery back in, let it charge, then try to turn it on. If its really just the screen, yes they are replaceable, but make sure he gets the lcd/digitizer combo, those things are almost impossible to replace separately.

Dubbin_Irie said:
Ok so my friend has an HD2. He was at work and some prick dumped a bucket of water on him. So I got looking at his phone and it seems that the only thing wrong is that the screen will not come on.
I can get the bottom lights to come on and the volume is somewhat working. But the screen will not light up at all. My question is... is there a way to buy a replaceable screen? He bought it off eBay so I'm guessing that the insurance was unavailable for him. Or would T-Mobile US look at his phone and troubleshoot it?
Thanks in advance for any information.
Sent from my HERO200 using XDA App
Click to expand...
Click to collapse
how do you know the screen is the problem? could be one of the many chips on the main circuit board could be fried. In my humble opinion, take the battery out and let it sit for about a week in a nice dry area. try it after a week or so and if it still don't work, sell it for parts on ebay.
I think you'd be wasting your money, especially if you have never tried taking one apart before. I've fixed a few phones before but the thought of opening up my HD2 makes me cringe!

hey thanks for the response we will give that a go. and hopefully that works but ill start looking up prices on the combo now. thanks again

The best thing yoiu can do for a wet phone, like previously stated is take the battery out, and stick it in a tub of rice for atleast a few days. this will draw moisture out of the phone.
I must have been lucky. I dropped mine in the toilete 1 drunken night. it came out still on and working, then the volume started adjusting itself and the screen was going funny. 24 hoiurs in rice and it was fine except for a dodgy volume button which sorted itself within another day.
If its still not working correctly, you mayb have to send it into htc for repair and get the idiot who poured a bucket of water to pay for the repair.

Is my screen dead ?

Hi,
Earlier tonight i took my phone and apparently i was charged with static electricity. When my finger touched the border of the screen i heard a gzzzzt and after that i was unable to unlock my pattern.
I downloaded a paint app to check and here is the result (see attachment)
As you can see I have a dead zone.... So what do you think ? Am I good to change my phone ? Unfortunately i will not be able to use the warranty as I am not in the country where I bought it anymore.
I'm looking forward to having some feedback.
Regards

digitizer gone

fallenz said:
Hi,
Earlier tonight i took my phone and apparently i was charged with static electricity. When my finger touched the border of the screen i heard a gzzzzt and after that i was unable to unlock my pattern.
I downloaded a paint app to check and here is the result (see attachment)
As you can see I have a dead zone.... So what do you think ? Am I good to change my phone ? Unfortunately i will not be able to use the warranty as I am not in the country where I bought it anymore.
I'm looking forward to having some feedback.
Regards
Click to expand...
Click to collapse
Electronics are unfortunately very sensitive to static electricity. So yes, as he above says, your digitizer is dead.

You can easily replace that though and cost is pretty cheap
Sent from my HTC Inspire "4G" using Ice Cream Sandwich

ok,
I just watched a tutorial on Youtube to change the digitizer and I am really not ready to do it myself . I guess i will try to find a local electronics store to have a look.
Anyway thanks for your replies, i couldn't find anything on the internet until you gave me the word digitizer

The exact same thing happened to mine on Sunday. Mine still covered by warranty (only had it 6 months).
Edit:
Had my DHD turned off for the last 24 hours. Came back to it tonight to unroot and s-on and noticed that the screen was now working in the area where it wasn't before.
Sent from my Desire HD using xda premium

Just done further tests, and my screen seems to have repaired itself after a 24 hour shutdown. Kind of bugs me now since I went out and got a new phone lol
Edit:
Scratch that. After some use the the blank strip across the screen has come back.
Sent from my HTC Sensation XE with Beats Audio Z715e using xda premium

I had the exact same problem, but luckily i was covered still.
what video did you watch that scared you?
its not to hard to do yourself and will save you a few quid.
its actually not that expensive to get changed over.

Help.. URGENT help.. I cracked my screen.

So my Nexus had the screen lift.. I was just curious, and wanted to see the back of it.
Took the back cover off, no problem. I didn't really do anything except look around. When I wanted to pop the back cover back in, I had trouble with one corner.. it just wouldn't pop in. So i pushed that corner a bit (I swear I didn't really use that much strength) but I turned the device around and saw the corner of the glass was cracked. It didn't reach the pixeled part of the screen, it was only at the black border.
So I thought- ah.. oh well it was my fault. I was pissed.. but who was I to blame right? I'll just live with it.
Here comes the problem.. I pushed the Power button, the lock screen came on as usual. However, it seems to have absolutely no response to my touches at all. I tried touching every single corner... NOTHING.
There is absolutely nothing I can do with this device right now.. Except 1. power it on, 2. take a screen shot.
Can anyone tell me what to do now? I've taken the device out of the states. The country I am in do have Asus office. I know the warranty probably does not cover this. I would be willing to pay for a new screen- but does anything know how much it will cost?
Sigh.. any help/comment would be nice. I'm totally devastated right now. I know it's my fault for not being careful. But I am able to go traveling next week, and was looking forward to reading books on it etc.

If it were me, I'd send it back and get a replacement since it had screen lift and that was the only reason you opened it...
Sent from my Nexus 7 using xda app-developers app

Solange82200 said:
If it were me, I'd send it back and get a replacement since it had screen lift and that was the only reason you opened it...
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Well I'm not in the U.S, and won't be anytime soon. My friend bought it over for me. Tomorrow I will call the local Asus office and ask them about it.
In the meanwhile I might just buy the micro-USB to USB cable, and use a mouse to control it. Although That will look ridiculous as I'll have to find a flat surface to use the mouse everytime. Is there some other USB controller I can use to control the screen?
Also I don't really know much about digitizers.. once you crack one corner, does it mean the entire thing is not usable anymore?

I had very small screen lift issue. Barely noticeable. But with this official nexus 7 cover seems to keep it down

thunder9111 said:
Here comes the problem.. I pushed the Power button, the lock screen came on as usual. However, it seems to have absolutely no response to my touches at all. I tried touching every single corner... NOTHING.
There is absolutely nothing I can do with this device right now.. Except 1. power it on, 2. take a screen shot.
Click to expand...
Click to collapse
The touch panel is fused to the glass so if it breaks you're out of luck sorry
Sent from my Nexus 7 using xda premium

does that mean if I want to get a replacement I'll have to pay for LCD+digitizer? :crying:
It'll probably cost more than $100 right...

Ordering a replacement for a cracked screen?

I just cracked my phone and i haven't even had it for 2 weeks. The phone isn't even responding anymore only the left side of the screen is responsive. Has anybody else tried to send their cracked screen in and not get charged?

RLeWorm said:
I just cracked my phone and i haven't even had it for 2 weeks. The phone isn't even responding anymore only the left side of the screen is responsive. Has anybody else tried to send their cracked screen in and not get charged?
Click to expand...
Click to collapse
So you want to extort money from LG?
It costs around 140 to fix through LG repair centers...
Sent from my Nexus 4 using xda premium

Do the lg repair as it is cheaper than buying a screen kit... 140 vs 220 is a no brainer. Just make sure they actually do everything right. They didn't even replace my screen (granted it wasn't cracked) and they forgot to put the torx screws back in as well. I had to get a supervisor on the phone to fix the situation. They were at least able to fix the situation by sending me the two screws, but its been about a week on a 9 day wait for the stuff to arrive.
Sent from my Nexus 4 using xda premium