[Q] Camera glass cracked. How to repair? - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

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Google how to disassemble and buy a replacement.
Camera Module
Camera Module

Can you still take pictures? I want too see how pictures would turn out.
It should be a pretty simple swap though, maybe Samsung will even replace it for pretty cheap.
Sent from my SGH-I337M using Tapatalk 4

I can still take pictures, but I get a lot of flare, glare and washouts.

OP, whatever you used to take that picture works great! I would suggest calling Samsung and seeing if they will do a repair for you at a reasonable cost. If not would definitely follow what others said about googling it.

Adam Outler has a tear down video of the GS4 in his "Let's get the bootloader unlocked" thread in the development section. It shows the camera module (about 23 minutes in to the video) as being one piece and very simple to replace. If you can find a reliable source to buy the module (maybe one of the links in the above post) it would be your best bet. Maybe you can contact one of the people that have bricked their phone's and see if they can sell it to you for the parts? If you send it to Samsung, they will do a good job, but you might get it back with MF3 (if you don't already have it) and it will cost a lot more than replacing it yourself.

scott14719 said:
Adam Outler has a tear down video of the GS4 in his "Let's get the bootloader unlocked" thread in the development section. It shows the camera module (about 23 minutes in to the video) as being one piece and very simple to replace. If you can find a reliable source to buy the module (maybe one of the links in the above post) it would be your best bet. Maybe you can contact one of the people that have bricked their phone's and see if they can sell it to you for the parts? If you send it to Samsung, they will do a good job, but you might get it back with MF3 (if you don't already have it) and it will cost a lot more than replacing it yourself.
Click to expand...
Click to collapse
I haven't watched the video yet, but I called Samsung about an unrelated issue about mine about a week ago and I did ask about the MF3. They said as of right now (unless the guy was yanking my chain) none of the phones are being shipped out with the MF3 and they would send me a refurbished phone. Not sure if that was because of warranty issues or what. (I'm one of the special people that updated to MF3 and though they could put a custom recovery on it). I can't remember how much they said it would cost though.

agent929 said:
OP, whatever you used to take that picture works great!
Click to expand...
Click to collapse
Thanks, I used my trusty old Canon DSLR that I have had since 2005.

Things I tried that did not work:
AT&T store where I bought the phone. Not very helpful, tried to sell me damage protection (too late).
Samsung web site, "Support" and "Repair Request". Automated system led me around in circles.
I have now ordered a replacement camera module and when I get it I will try to do it myself using the Ifixit guide.

Trust me the repair is very simple and painless! Just take your time and make sure you don't try to take short cuts. Take your time following the guide and all will be fine. The second time and so on.. It will be fun!
Sent from my GT-I9505G using Tapatalk 2

TheHourHand said:
Things I tried that did not work:
AT&T store where I bought the phone. Not very helpful, tried to sell me damage protection (too late).
Samsung web site, "Support" and "Repair Request". Automated system led me around in circles.
I have now ordered a replacement camera module and when I get it I will try to do it myself using the Ifixit guide.
Click to expand...
Click to collapse
Awesome! Let us know how it turns out.

I know it hasn't been that long, but have you received your "fix kit" yet?

agent929 said:
I know it hasn't been that long, but have you received your "fix kit" yet?
Click to expand...
Click to collapse
Nope, sorry. The tracking does not give the exact delivery date, but I am guessing it will be September 4.

OK, the part came and I installed it. Of course as I was putting back the third-to-last screw I fumbled and the phone flew off the desk and landed on the concrete floor! Fortunately it seems to have survived unscathed.

*facepalm* that was a close call...
Dude, you need a damn good case before you snap that thing in half...
*beer*
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app

graydiggy said:
Dude, you need a damn good case before you snap that thing in half...
Click to expand...
Click to collapse
I have a case, but it was off for the repair.

TheHourHand said:
OK, the part came and I installed it. Of course as I was putting back the third-to-last screw I fumbled and the phone flew off the desk and landed on the concrete floor! Fortunately it seems to have survived unscathed.
Click to expand...
Click to collapse
So I'm guessing it works?
Sent from miPhone using XDA Premium HD app

agent929 said:
So I'm guessing it works?
Click to expand...
Click to collapse
Yup! :victory:

TheHourHand said:
Yup! :victory:
Click to expand...
Click to collapse
Cool. Glad you got it fixed!
Sent from miPhone using XDA Premium HD app

help!
TheHourHand said:
Things I tried that did not work:
AT&T store where I bought the phone. Not very helpful, tried to sell me damage protection (too late).
Samsung web site, "Support" and "Repair Request". Automated system led me around in circles.
I have now ordered a replacement camera module and when I get it I will try to do it myself using the .
Click to expand...
Click to collapse
Just wondering if you used the tools shown in the "fixit guide" website when you replaced your camera?
I have the same broken camera lense!
Thanks!

Related

Atrix Physical Keyboard Mod

Hey, I think this may be my first relevant post here *excitement* Anyways, I recently got back from Europe and on the way back at the airport I saw one of these:
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A Nuukey bluetooth keyboard for the iPhone; I had seen one of these before online and thought if it could be some way retrofitted onto another phone. It was a
pretty lucky find in that I was able to inspect it hands on. I thought since I had blown all my money anyways, so why not try it. Here is what I have so far:
http://www.youtube.com/watch?v=1wc9VkH9as4
(The video pretty much reiterates the what I just said)
When I get a better camera Ill post some pics.
Wow, wicked cool.
This is exactly what I was looking for, I'll be awaiting your tutorial. haha.
awesome! do you have the name of the product or model number so i can search for this on amazon?
cwburns32 said:
Wow, wicked cool.
Click to expand...
Click to collapse
+ 1 legit
Sent from my Motorola Atrix 4G MB860 using XDA Premium App
Pretty cool! Why can't they start making stuff like that more ofen for androids? I guess they change so much. Hopefully they stick with the design for the atrix for the next few years and there will be more of a market for our phones.
Am extremely interested in this. Its the one thing I missed from my old tilt.
Sent from my MB860 using XDA Premium App
Sinful Animosity said:
Am extremely interested in this. Its the one thing I missed from my old tilt.
Sent from my MB860 using XDA Premium App
Click to expand...
Click to collapse
It's the one thing that I'm missing from my old HTC 8125 and 8525.
Ugh playing roms on those things was infinitely more fun when I had buttons to press.
Edit: Also, if anyone stumbles upon a keyboard that connects via usb rather than over Bluetooth, please share.
this is fantastic. now what you should do is pick up an extra battery cover and outfit the sliding joint to it. i wonder how hard that would be. i have been trying to figure out this exact mod for months
Main site - http://www.nuubrand.com/minikey.html
seargent007 said:
Main site - http://www.nuubrand.com/minikey.html
Click to expand...
Click to collapse
Wow... $80. That's a bit too steep for me.
I just bought one... $38 after shipping...
Bah cant post links... if you search amazon for this B004Q3PYIU it will come up...
So does it fit? Could someone please post pictures? Also, does everything work? Like EVERYTHING?
Sent from my MB860 using XDA App
pl0xn00b said:
So does it fit? Could someone please post pictures? Also, does everything work? Like EVERYTHING?
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
Youtube vid shows it on, slight modification necessary however. Definitely think I might do this once I have some money.
I think a USB keyboard in this form factor would be fantastic, less battery consumer, and it shouldn't be so hard with the USB-host support, I'm right?
Why we don't suggest it to Nuu?
acsterf said:
I think a USB keyboard in this form factor would be fantastic, less battery consumer, and it shouldn't be so hard with the USB-host support, I'm right?
Why we don't suggest it to Nuu?
Click to expand...
Click to collapse
I kind of like this idea, plus then you could use it in places where bluetooth might be prohibited. Also makes your phone less open having bluetooth off.
LordNuminus said:
I just bought one... $38 after shipping...
Bah cant post links... if you search amazon for this B004Q3PYIU it will come up...
Click to expand...
Click to collapse
That doesn't seem so bad now. Waiting for OP to post his instructions.
i bought one for $70 for my iphone 4 but gave it away to my brother since I ditched the crapple for the atrix..never thought to keep it for the atrix..wish I did!
[m]atRix
Well it's been two days and there is some bad news after sliding it back and forth the springs gave out and there is too much pressure being put on the slide plate causing it to bend. I'm going to have to modify how its mounted before releasing instructions; I dont want anyone wasting their time or money.
jonttu said:
Well it's been two days and there is some bad news after sliding it back and forth the springs gave out and there is too much pressure being put on the slide plate causing it to bend. I'm going to have to modify how its mounted before releasing instructions; I dont want anyone wasting their time or money.
Click to expand...
Click to collapse
Well, that's reasonable! Thanks for looking out for us!

Thin Pink Line - LCD broken?

My phone has developed a thin pink line running down the screen.
I have been on holiday on an island with no phone reception for a week so I didn't take the phone, so it's been at home without being touched.
Then I get back today, play around with it for only a few hours then this happens! It seemed to come on after a reboot.
At first I thought it was because I was playing with build.prop, but after restoring a backup it was still there. It's also there on the splash screen and in recovery, AND it's in the same position when I rotate my phone, so I'm pretty sure this is a hardware issue.
The point of the island story is because I was wondering if a rapid change in temperature could have something to do with it? The phone has been very cold for the week of no usage, but has been getting hot today obviously after charging and playing with it
Does anyone know what could have caused it?
And is there any way to fix it? Or should I just start looking at prices for the galaxy nexus...
pictures:
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I am afraid you might have to send it to hTC for LCD repair.
nevermind, wrong section
Yup. This will have to go to HTC repairs.
I see you're rooted and have BlackIce ROM installed. I'd suggest flashing Stock RUU before sending it to them. (Warranty issues)
Cause of the problem : Maybe the temperature difference, although such problems are very hard to pinpoint. Even a minor speck or particle on the circuit board can wreck havoc at times.. I've had a PC monitor gone bad due to an ant crawling inside the system. :\
HellRa1SeR said:
I am afraid you might have to send it to hTC for LCD repair.
Click to expand...
Click to collapse
if4ct0r said:
Yup. This will have to go to HTC repairs.
Click to expand...
Click to collapse
yeah, i was afraid of that. i guess deep down i always knew it would come to that
if4ct0r said:
I see you're rooted and have BlackIce ROM installed. I'd suggest flashing Stock RUU before sending it to them. (Warranty issues)
Click to expand...
Click to collapse
thanks for that, i already have my exit strategy planned with all of the un-OFF'ing and RUU flashing i'll have to do. I'll wait to hear from HTC before i do that, i hate Sense!
if anyone else comes across this because they have a dead or stuck pixel i found this app in the market. it didn't work for me, but maybe someone else will find it useful
Just eBay a new digitizer/LCD for DHD comes as one unit for about 40 quid ! You tube has a video on how to strip down the DHD,not a lot too it. It saved me a small fortune, some phone shop was trying to charge me 120 pounds !!!!
Sent from my Desire HD using xda premium
TheOnlyHyland said:
Just eBay a new digitizer/LCD for DHD comes as one unit for about 40 quid ! You tube has a video on how to strip down the DHD,not a lot too it. It saved me a small fortune, some phone shop was trying to charge me 120 pounds !!!!
Sent from my Desire HD using xda premium
Click to expand...
Click to collapse
mate awesome idea, but i've had a look at a youtube video and it looks pretty full on. i'll have a think about it.
a phone repair place i called quoted me over $100 as well, but maybe it's worth it in case i completely screw something up!
Why even bother with repairing it yourself.
1. Why give yourself the hassle?
2. Why go to that expense?
All HTC phones have a 2 yr warranty get a stock rom on it, get it s on'd and get it sent back.
I've sent a few phones back to HTC and one of them was a HD2 with the same issue and the turn around and service was top notch
dwarf said:
Why even bother with repairing it yourself.
1. Why give yourself the hassle?
2. Why go to that expense?
All HTC phones have a 2 yr warranty get a stock rom on it, get it s on'd and get it sent back.
I've sent a few phones back to HTC and one of them was a HD2 with the same issue and the turn around and service was top notch
Click to expand...
Click to collapse
I'm afraid that my phone only had a 1 year warranty, and this happened in the 13th month of it's life I had a long discussion with HTC about their responsibility to make sure their hardware survives for a reasonable length of time, and could they extend the warranty, but they weren't interested. So I took it to a 3rd party repair place and they fixed it up for me for $110. It's worth it in the end, the phone will sell for more than that when I upgrade to my next phone.
Thanks for all of the replies everyone!
maatsby said:
I'm afraid that my phone only had a 1 year warranty, and this happened in the 13th month of it's life I had a long discussion with HTC about their responsibility to make sure their hardware survives for a reasonable length of time, and could they extend the warranty, but they weren't interested. So I took it to a 3rd party repair place and they fixed it up for me for $110. It's worth it in the end, the phone will sell for more than that when I upgrade to my next phone.
Thanks for all of the replies everyone!
Click to expand...
Click to collapse
Hi. Did it turn out to be a hardware issue or did it just need a new screen. I have the same problem on my i9505 and am intending on buying a new screen.
Thanks.
carbondeity said:
Hi. Did it turn out to be a hardware issue or did it just need a new screen. I have the same problem on my i9505 and am intending on buying a new screen.
Thanks.
Click to expand...
Click to collapse
New screen fixed it
Sent from my GT-I9300 using Tapatalk
maatsby said:
New screen fixed it
Sent from my GT-I9300 using Tapatalk
Click to expand...
Click to collapse
Thank you. Very much appreciated I will order one now.

Has anyone's charging port cover broken yet?

Saw a few people over at AC say theirs had broken already! Getting my S5 today so I hope it's a bit more durable than a few days!!
no issues here...only opened it maybe 6 times though since the 11th.
No issues here either .... yet!
Sent from my SM-G900F using Tapatalk
Joe0113 said:
Saw a few people over at AC say theirs had broken already! Getting my S5 today so I hope it's a bit more durable than a few days!!
Click to expand...
Click to collapse
I think the key to keeping it from breaking is to pull it all the way out and rotate it out of the way. Otherwise, you end up bending the little plastic arm that holds it in and it will snap.
Hasn't broke yet, but I have a feeling I will eventually break it
-Sent from Tapatalk
cloudraker said:
I think the key to keeping it from breaking is to pull it all the way out and rotate it out of the way. Otherwise, you end up bending the little plastic arm that holds it in and it will snap.
Click to expand...
Click to collapse
Yeh pulling it right out and twisting it sounds like a good idea :laugh:
Mine is still good. I just bend it far enough back to plug it in
Sent from my iPad using Tapatalk
Hi folks this is a big pain in the arse this stupid door mines closed i get notifacations saying its still open is there any setting anywhere that i ca turn off thanks for any help
Sent from my SM-C101 using xda app-developers app
Mine just broke!! no hard use, just opening and closing for charging!!
S5's charging port cover is curved. Be sure to pull out and push in the cover according to the shape of the hinge. If you pull/push it straight, the hinge will receive more force add more pressure.
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Do ebay sell these? Mite buy a few in case......u never know lol
Sent from my SM-G900F using XDA Premium 4 mobile app
My SonyEricsson X8 has something similar on it`s charging port and it works fine for don`t know how many years now probably 3 or 4. Don`t see why we should have any issues with the Galaxy S5 cover as it`s made in the same way.
bnight said:
My SonyEricsson X8 has something similar on it`s charging port and it works fine for don`t know how many years now probably 3 or 4. Don`t see why we should have any issues with the Galaxy S5 cover as it`s made in the same way.
Click to expand...
Click to collapse
It depends on how you pull and push it. I personally haven't broken anything out of more than 10 phones I've ever owned and used, no scratches either.
It's a bit fragile, but it will probably last 2 or 3 years with a bit of care.
If a replacement can be bought for $5 and installed with a screwdriver.. I don't think it's of much concern.
fffft said:
It's a bit fragile, but it will probably last 2 or 3 years with a bit of care.
If a replacement can be bought for $5 and installed with a screwdriver.. I don't think it's of much concern.
Click to expand...
Click to collapse
My wife's just broke after 2 months of use. TMobile refer you to Samsung who say they will fix it for free but it's a 2 week turn around. Don't know who would choose that option. They also say that fixing it yourself or another 3rd party voids the warranty.
Had it for 2 months now, no issues at least yet
gary.lavin said:
My wife's just broke after 2 months of use. TMobile refer you to Samsung who say they will fix it for free but it's a 2 week turn around. Don't know who would choose that option. They also say that fixing it yourself or another 3rd party voids the warranty.
Click to expand...
Click to collapse
Some people will have bad luck or some people are harsh in how they handle equipment. Mine is three months old without the slightest sign of wear on the USB port cover. Regardless the part can now be found for less than < $1 and it only takes two minutes to install.
Voiding your warranty? Only if you told them that you did it yourself. And if you really thought that was a good approach, then you have larger issues than your phone's warranty.
.
.
fffft said:
It's a bit fragile, but it will probably last 2 or 3 years with a bit of care.
If a replacement can be bought for $5 and installed with a screwdriver.. I don't think it's of much concern.
Click to expand...
Click to collapse
That would be nice if that is the case. I hope it doesn't require a full disassemble as the S5's waterproof design is a bit of a PITA to take apart and put back together unlike the S5 that takes under 60 seconds to take apart and reassemble.
stevey500 said:
That would be nice if that is the case. I hope it doesn't require a full disassemble as the S5's waterproof design is a bit of a PITA to take apart and put back together unlike the S5 that takes under 60 seconds to take apart and reassemble.
Click to expand...
Click to collapse
Here https://www.youtube.com/watch?v=kZB9aFOFqDU is a guide to replace the usb cover flap. If you use your phone with a bit if caution it will probably hold for a year until the S6 launches
gee2012 said:
Here https://www.youtube.com/watch?v=kZB9aFOFqDU is a guide to replace the usb cover flap. If you use your phone with a bit if caution it will probably hold for a year until the S6 launches
Click to expand...
Click to collapse
Well, Booyah! That's simple.
Needs to be put on a sticky-thread that has all-in-one info for S5.

WTF ATT!!

So I got my phone today and low and behold I have some serious (at least to me) blemishes and scratches on the back. Some pics below. I know they may not seem too bad but come on, this is a brand new phone, and unexceptable if you ask me. So I actually go to my nearby ATT store to see if they have stock already so they can swap it out and they don't have any yet. You could see it in the eyes of the workers that they hadn't seen one yet. Borderline oogling over it.
Anyways, they say call ATT and they'll send me another. I call and low and behold they CAN send me a replacement (not overnight mind you, I'd have to pay for that), but as I had to remind them, there is a backorder for it so they couldn't tell me when I'd get it. All this time I wouldn't be able to activate the phone. I say screw it, I'll keep it but you gotta give me something here. All they can do open a customer credit report and see if it goes through. Suffice it to say.....I'm pissed.
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Yeah this is a total case of WTF. Must have happened in the flashing process when they added all their carrier crap.
Wow. Was it shipped in bag full of rocks?
Thats how mine is from GPlay! Not as bad as yours but the same type of marks.... Seems like it was slid around and there was a bunch of dust/debris in the box on the phone.. I called them up right after I saw and they were gonna set me up with a new replacement but there is a problem with there system with that apparently...:roll eyes: So I have to wait for them to fix that then get in contact with me to set up the replacement... Im using this one in a case in the mean time but it definitely shouldn't fly to get one that looks this way!
Looks like someone was skate boarding on it before shipping. Lol I would return it. There is no fu#king way I pay over $700 for a screwed up phone.
Probably happened while they were tattooing that sweetass globe on the bottom. Well worth the sacrifice, IMO.
h0bnail said:
Probably happened while they were tattooing that sweetass globe on the bottom. Well worth the sacrifice, IMO.
Click to expand...
Click to collapse
Sorry about the phone man - Thankfully sprint didn't add any type of logo..
But this comment had me rolling for like 5 mins..
h0bnail said:
Probably happened while they were tattooing that sweetass globe on the bottom. Well worth the sacrifice, IMO.
Click to expand...
Click to collapse
Hilarious
Seriously, that is unacceptable. I'd be pissed. Hope u get the replacement soon, you never feel like its quite yours until you get the replacement.
Sent from my Nexus 9 using Tapatalk
h0bnail said:
Probably happened while they were tattooing that sweetass globe on the bottom. Well worth the sacrifice, IMO.
Click to expand...
Click to collapse
Hahaha this comment had me rollin as well. Sorry about your phone OP. Hopefully they give you some type of credit or something.
That valiant phone fought tooth and nail and tried to resist being tramp stamped. In the end the handset torturers won
h0bnail said:
Probably happened while they were tattooing that sweetass globe on the bottom. Well worth the sacrifice, IMO.
Click to expand...
Click to collapse
You sir win the internet for the day.
Sent from my Nexus 7 using Tapatalk
How is that AT&T's fault? Lol.
"A Lenovo company..."
I would try blast them Motorola and ATT on social media. No way you fork over that much cash money for A defectove unit. I also suggest you QC the camera carefully. It may have got the lense.
Motorola QC issue.
I was at my tmobile store when they unboxed their demo unit and it had the same nonsense. We considered that maybe they just purposely sent the ****ty ones to stores for demo purposes. Hope this is not a widespread issue
That's what you get for purchasing a phone from the devil.
holywhitebread said:
How is that AT&T's fault? Lol.
Click to expand...
Click to collapse
They would have touched it last when flashing their splash screenand doing the logo on the back. But a previous commenter said his gplay device was the same. I would look at how the phone fits in the retail packaging. Does it have room to move around at all, is what i would be looking at.
via Glade PlugIns
Cy_n_ic said:
They would have touched it last when flashing their splash screenand doing the logo on the back. But a previous commenter said his gplay device was the same. I would look at how the phone fits in the retail packaging. Does it have room to move around at all, is what i would be looking at.
via Glade PlugIns
Click to expand...
Click to collapse
I think it has some room to move because there doesn't seem to be anything keeping it in place or anything protective it has to sit on. Its just sitting on indent of the phone with the documentation. I think it happened during shipping possibly especially if it was man handled it could bounce around and scuff up but idk? i don't see how sliding on cardboard could cause marks like that.
Im also still waiting on Gplay to reply and fix there system to get me a new replacement...
Did you have any issues getting AT&T to initiate the return? This is ridiculous, mine has this too.
Cy_n_ic said:
They would have touched it last when flashing their splash screenand doing the logo on the back. But a previous commenter said his gplay device was the same. I would look at how the phone fits in the retail packaging. Does it have room to move around at all, is what i would be looking at.
via Glade PlugIns
Click to expand...
Click to collapse
AT&T wouldn't have done it themselves, just semantically speaking.
They would have made a deal with the OEM (Motorola) to make the modifications on their behalf before packaging.
Not defending AT&T or anything, of course.

Camera Screen

I thought I saw a discussion previously, but free searching for it I could not find it.
So my Camera screen on my V20 shattered....I did not drop the phone or do nothing to where this should have happened (it's even in a case). I simply noticed it this morning, totally spidered.
I googled it and this seems to be a common problem with the V20. I am curious what people here have done to fix this problem.
Did LG fix it for free? Did you take it to a cell phone repair shop? Are you just dealing with it?
Thanks for the feedback.
Did you pull the clear sticker off the camera? This was a known issue before the phone came out, but the "screen protector" on the camera was supposed to alleviate it. https://www.youtube.com/watch?v=nBlUL-7Dl4U. Doesn't seem there are any replacement lenses yet.
YellowGTO said:
Did you pull the clear sticker off the camera? This was a known issue before the phone came out, but the "screen protector" on the camera was supposed to alleviate it. https://www.youtube.com/watch?v=nBlUL-7Dl4U. Doesn't seem there are any replacement lenses yet.
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Awesome....I can't even get it fixed?
No, I did not pull the screen protector off. I'm really irritated about it. Had I dropped my phone or something I would understand. To just break randomly though is ridiculous. I'm going to call LG tomorrow...But I'm sure they will be less then helpful.
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you should pick out the screen(make sure not to scratch the actual camera lens underneath when you remove the glass pieces. Then buy just the camera skin from dbrand. It may not be the best option but it's a good temporary fix and its only 95 cents
Show us a photo mate.
jccspeed said:
you should pick out the screen(make sure not to scratch the actual camera lens underneath when you remove the glass pieces. Then buy just the camera skin from dbrand. It may not be the best option but it's a good temporary fix and its only 95 cents
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Camera Skin?? Thanks for the tip..I will have to look into what that is.
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somemadcaaant said:
Show us a photo mate.
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It was hard to get a decent picture of it..But this shows the majority of the problem.
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The way it looks to have started from the "Flash" area. Did you happen to use the flashlight feature for a little to long? I heard that the heat that is being conducted from the LED's can have an impact on the glass' structural integrity....but just speculating here.
Really is unfortunate man and I hope you can get it replaced ASAP!
What carrier do you have? I know with T-Mobile I pay a premium handset protection and this type of issue is covered under that, yet it does cost $150+ but you should be able to get an entirely new phone with that protection.
G1Master said:
The way it looks to have started from the "Flash" area. Did you happen to use the flashlight feature for a little to long? I heard that the heat that is being conducted from the LED's can have an impact on the glass' structural integrity....but just speculating here.
Really is unfortunate man and I hope you can get it replaced ASAP!
What carrier do you have? I know with T-Mobile I pay a premium handset protection and this type of issue is covered under that, yet it does cost $150+ but you should be able to get an entirely new phone with that protection.
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I do randomly use the flash but for short periods of time (no more then 15 or so seconds at a time).
I have T-Mobile and will probably call them or LG next week. I don't want to pay the $150 as it would cost less just to take it to a cell phone repair joint.
I'm hoping (and expecting) that they will replace it for free. Had I have dropped the phone I would just own it and pay to get it fixed. But I am super careful with my phones. I didn't drop it and it's in a case, so I don't feel that I should be responsible to fork out a bunch of money for a known defect.
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jccspeed said:
you should pick out the screen(make sure not to scratch the actual camera lens underneath when you remove the glass pieces. Then buy just the camera skin from dbrand. It may not be the best option but it's a good temporary fix and its only 95 cents
Click to expand...
Click to collapse
I looked into these and it seems they just go over the screen...With that said, what do you mean them by saying "pick out the screen"?
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suprap7 said:
I do randomly use the flash but for short periods of time (no more then 15 or so seconds at a time).
I have T-Mobile and will probably call them or LG next week. I don't want to pay the $150 as it would cost less just to take it to a cell phone repair joint.
I'm hoping (and expecting) that they will replace it for free. Had I have dropped the phone I would just own it and pay to get it fixed. But I am super careful with my phones. I didn't drop it and it's in a case, so I don't feel that I should be responsible to fork out a bunch of money for a known defect.
Sent from my LG-H918 using Tapatalk
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Yea I would just go to T-Mobile they will more than likely "inspect" the device and if they do not see any tampering or abuse it should be covered but take that with a grain of salt.
suprap7 said:
I looked into these and it seems they just go over the screen...With that said, what do you mean them by saying "pick out the screen"?
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Click to collapse
I meant the pieces of the camera glass
So I went in to T-Mobile today. They basically told me there was nothing they could do and I had to call LG.
I called LG. They agreed to fix it for free however, o have to send it to them for repair...With no loaner phone. They said it will take two weeks!
Long story short, I can't afford to lose my phone for weeks, so I won't be doing that. Hopefully the replacement camera glass will be available for purchase soon, and I will just do it myself.
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