Has anyone's charging port cover broken yet? - Galaxy S 5 Q&A, Help & Troubleshooting

Saw a few people over at AC say theirs had broken already! Getting my S5 today so I hope it's a bit more durable than a few days!!

no issues here...only opened it maybe 6 times though since the 11th.

No issues here either .... yet!
Sent from my SM-G900F using Tapatalk

Joe0113 said:
Saw a few people over at AC say theirs had broken already! Getting my S5 today so I hope it's a bit more durable than a few days!!
Click to expand...
Click to collapse
I think the key to keeping it from breaking is to pull it all the way out and rotate it out of the way. Otherwise, you end up bending the little plastic arm that holds it in and it will snap.

Hasn't broke yet, but I have a feeling I will eventually break it
-Sent from Tapatalk

cloudraker said:
I think the key to keeping it from breaking is to pull it all the way out and rotate it out of the way. Otherwise, you end up bending the little plastic arm that holds it in and it will snap.
Click to expand...
Click to collapse
Yeh pulling it right out and twisting it sounds like a good idea :laugh:

Mine is still good. I just bend it far enough back to plug it in
Sent from my iPad using Tapatalk

Hi folks this is a big pain in the arse this stupid door mines closed i get notifacations saying its still open is there any setting anywhere that i ca turn off thanks for any help
Sent from my SM-C101 using xda app-developers app

Mine just broke!! no hard use, just opening and closing for charging!!

S5's charging port cover is curved. Be sure to pull out and push in the cover according to the shape of the hinge. If you pull/push it straight, the hinge will receive more force add more pressure.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

Do ebay sell these? Mite buy a few in case......u never know lol
Sent from my SM-G900F using XDA Premium 4 mobile app

My SonyEricsson X8 has something similar on it`s charging port and it works fine for don`t know how many years now probably 3 or 4. Don`t see why we should have any issues with the Galaxy S5 cover as it`s made in the same way.

bnight said:
My SonyEricsson X8 has something similar on it`s charging port and it works fine for don`t know how many years now probably 3 or 4. Don`t see why we should have any issues with the Galaxy S5 cover as it`s made in the same way.
Click to expand...
Click to collapse
It depends on how you pull and push it. I personally haven't broken anything out of more than 10 phones I've ever owned and used, no scratches either.

It's a bit fragile, but it will probably last 2 or 3 years with a bit of care.
If a replacement can be bought for $5 and installed with a screwdriver.. I don't think it's of much concern.

fffft said:
It's a bit fragile, but it will probably last 2 or 3 years with a bit of care.
If a replacement can be bought for $5 and installed with a screwdriver.. I don't think it's of much concern.
Click to expand...
Click to collapse
My wife's just broke after 2 months of use. TMobile refer you to Samsung who say they will fix it for free but it's a 2 week turn around. Don't know who would choose that option. They also say that fixing it yourself or another 3rd party voids the warranty.

Had it for 2 months now, no issues at least yet

gary.lavin said:
My wife's just broke after 2 months of use. TMobile refer you to Samsung who say they will fix it for free but it's a 2 week turn around. Don't know who would choose that option. They also say that fixing it yourself or another 3rd party voids the warranty.
Click to expand...
Click to collapse
Some people will have bad luck or some people are harsh in how they handle equipment. Mine is three months old without the slightest sign of wear on the USB port cover. Regardless the part can now be found for less than < $1 and it only takes two minutes to install.
Voiding your warranty? Only if you told them that you did it yourself. And if you really thought that was a good approach, then you have larger issues than your phone's warranty.
.
.

fffft said:
It's a bit fragile, but it will probably last 2 or 3 years with a bit of care.
If a replacement can be bought for $5 and installed with a screwdriver.. I don't think it's of much concern.
Click to expand...
Click to collapse
That would be nice if that is the case. I hope it doesn't require a full disassemble as the S5's waterproof design is a bit of a PITA to take apart and put back together unlike the S5 that takes under 60 seconds to take apart and reassemble.

stevey500 said:
That would be nice if that is the case. I hope it doesn't require a full disassemble as the S5's waterproof design is a bit of a PITA to take apart and put back together unlike the S5 that takes under 60 seconds to take apart and reassemble.
Click to expand...
Click to collapse
Here https://www.youtube.com/watch?v=kZB9aFOFqDU is a guide to replace the usb cover flap. If you use your phone with a bit if caution it will probably hold for a year until the S6 launches

gee2012 said:
Here https://www.youtube.com/watch?v=kZB9aFOFqDU is a guide to replace the usb cover flap. If you use your phone with a bit if caution it will probably hold for a year until the S6 launches
Click to expand...
Click to collapse
Well, Booyah! That's simple.
Needs to be put on a sticky-thread that has all-in-one info for S5.

Related

so i fxxxed up real bad

{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
What's the story?
Sent From My HTC Evo Using Tapatalk Pro!
a pictures worth a thousand words .
phone fell off seat in movie theater, like 2 feet from ground..
was it naked?
I cried a little inside when I saw this picture..
without a case ? ya
sorry.
I hate how badly HTC tempers some of their phones [screen that is]
I remember when I got my first TP2, broke screen on first drop... I had a replacement,... That I still have... I treat it like trash! And lemme tell you this thing is sturdy. My Evo... Has been abused, dropped, fell straight on the curb of the sidewalk (right onto the raised part and onto the floor). Only visible thing is a tiny dot of glass that chipped off the lower bottom right.. This one is sturdy as hell too...
this was my first time dropping the phone, I only had it for about two weeks.
The screen is like scratch proof but not shatter proof, it should be the other way around at least (hopefully both). I tried using my keys to scratch out a hole in the glass so i could take it out and see if i could get a replacement glass but the keys wouldnt even scratch as hard as i tried
i died a little inside when i saw that picture. if that happened to my phone...i would probably cry
Dang that really sux. I was so scared when I dropped my Evo at work from a height of 30 ft and lucky for me I just had sum dirt in the kick stand but that was the day I added insurance on my bill. I'm sure if u have insurance they will give u a new screen as there was a time with my instinct I broke the screen 3 times in a month and Sprint fixed it no questions asked
Sent from my PC36100 using XDA App
felacio said:
I cried a little inside when I saw this picture..
Click to expand...
Click to collapse
i LOLed really
Sporkman said:
i LOLed really
Click to expand...
Click to collapse
his name or the comment?
DirtyShroomz said:
his name or the comment?
Click to expand...
Click to collapse
@ the PIC why put a 500$ phone on a sent and EVEN take the chance of it falling ?
That sucks man . Well if you don't have insurance, they sell replacement touch screen digitizers on eBay. Not sure how easy it is to replace.
http://cgi.ebay.com/HTC-Sprint-Evo-...862017?pt=PDA_Accessories&hash=item4152abc101
I have no affiliation to that seller, just looked up the cheapest one that wasn't out of the country.
Looks like some guys just put up a repair video too and it doesn't look too difficult, but I'd be scared to do it myself lol.
http://www.repairsuniverse.com/htc-evo-4g-glass-touch-screen-digtizer-lcd-repair-guide.html
Most sprint repair stores are stocking glass/screen replacements. Just go down there and get it fixed, generally they can do them in 15-20 minutes
actually im within the first 30 days, so im taking the phone back to a store and swapping it for a brand new one. which seems like a great deal to me.
if you are rooted you will probably have to unroot... but you already knew that
I just flashed back to the stock rom i found in the evo wiki, that should be good correct ?
rockage said:
actually im within the first 30 days, so im taking the phone back to a store and swapping it for a brand new one. which seems like a great deal to me.
Click to expand...
Click to collapse
Good luck man. 30 days or not they're probably not gonna just swap an obviously damaged phone out for a new one. Not saying it wont happen, just.. good luck!
rockage said:
I just flashed back to the stock rom i found in the evo wiki, that should be good correct ?
Click to expand...
Click to collapse
You should be good with that. In my experience I've had no trouble taking rooted devices in to them. I always make sure at the very least it appears stock when they power it up.
I called them and they are the ones that suggested i just return it and get a new one since it's within thirty days. I called the store too, not sprint (sometimes they like to contradict each other).

[Q] fingerprint reader slanted/broken in all devices?

Hi, is it just me or does the fingerprint reader seem broken/slanted/has a factory problem on all atrixes?
I didn't like the one I had, when back to att and told them that I want to check the display unit and it had the same issue, I asked if it's possible to check a third device to make sure and even the third device (new, out of the box) had the same thing...
here is a pic:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
i didn't even realize that until now.
feels fine to me and i'm sure there is some reasoning behind it
I've seen it mentioned before. Not sure how prevalent it is, but mine is not like that. Not sure if it's just a defective design or quality control issues...
Admittedly, mine is not perfectly straight but it's not something that I would have noticed if someone hadn't mentioned it or asked me to look.
Not every atrix is like this. I've been through a few and the one I have right now is lined up correctly.
Most also have an issue with the edges on the sides of the device not lining up. The left side is more flush with the glass than the right side.
Also, volume rocker is very loose on some of them (my current has this problem)
Definitely some build quality issues. I wouldn't bother returning your Atrix for something so minor, especially when the new one you get will probably have the same problem, and perhaps more problems.
It isn't "broken", that whole portion is the power button, and as such has some play to it. Since the read head is embedded in the button, it has to accommodate the connection which is applying torsion and is causing the tilt. This is fairly common with any button that has embedded components.
TheLlamaGod said:
i didn't even realize that until now.
feels fine to me and i'm sure there is some reasoning behind it
Click to expand...
Click to collapse
There's always a reasoning behind something. In this case, sloppy assembly comes to mind.
Mine is flush and won't tilt that far even if I try and make it.
Same issue here ... do I need to return it? It works fine though ...
Sent from my MB860 using XDA App
GhostXtreme said:
Same issue here ... do I need to return it?
Click to expand...
Click to collapse
It works fine though ...
Click to expand...
Click to collapse
Answered your own question.
OP: You must have asperbergers to notice and worry about something so small and mundane.
If they all have it, and they all seem to work, then why the **** would you say that it's broken? Maybe, JUST MAYBE, it was designed like that!
Question is what will happen after a couple of months down the road ? I don't want to get refurbished unit, right now I can trade in for new unit ....
It doesn't seem to be loose though ...
My first atrix's button seemed pretty solid but it was rebooting by itself so I exchanged it. The new ones button has a little give but works fine.
Sent from my MB860 using XDA App
Mine is perfect.
Very solid too.
suleiman.aql said:
Hi, is it just me or does the fingerprint reader seem broken/slanted/has a factory problem on all atrixes?
I didn't like the one I had, when back to att and told them that I want to check the display unit and it had the same issue, I asked if it's possible to check a third device to make sure and even the third device (new, out of the box) had the same thing...
here is a pic:
Click to expand...
Click to collapse
Fuzzy John said:
There's always a reasoning behind something. In this case, sloppy assembly comes to mind.
Click to expand...
Click to collapse
It's absolutely normal to have that tilt because, first of all, it's a button and all buttons will have some play, and second, the fingerprint scanner inside uses a ribbon cable to transmit the data and it just so happens that the cable attaches to the side that is lower. So, the reason it is "seated" like that is because the ribbon cable is sort of holding it down a little tighter than the other side which is being help up by the button mechanism.
You can see the cable here:
http://guide-images.ifixit.net/igi/NKu22l1eZ6Oc3FM2.huge
Mine is like that, but a little worse, the whole button seems recessed as well as slanted. My coworker's phone is perfect. button is flush on all sides. Mine started out flush and has deteriorated. I'm watching it for another week, and if it continues to get worse i'll decide what to do.
It also seems my button will stick in now and then, causing issues waking the phone up.
I didn't return the device and I don't think I will ... I was just surpriced that all 3 devices have the same issue, so I wanted to check with you guys and see if it's "meant to be" like that and motorola designed it like that or if it's just the batch that my area's att store got
ApplCobbler said:
Answered your own question.
OP: You must have asperbergers to notice and worry about something so small and mundane.
If they all have it, and they all seem to work, then why the **** would you say that it's broken? Maybe, JUST MAYBE, it was designed like that!
Click to expand...
Click to collapse
lol, well, I can't deny that I have some social awkwardness, but I don't think I'm that bad, I think that it's normal to check every little detail of something that expensive ... for the record, I don't have an SSN (I had to pay $500 deposit) and English isn't my first language, I could have used the word "broken" wrong.
suleiman.aql said:
I didn't return the device and I don't think I will ... I was just surpriced that all 3 devices have the same issue, so I wanted to check with you guys and see if it's "meant to be" like that and motorola designed it like that or if it's just the batch that my area's att store got
lol, well, I can't deny that I have some social awkwardness, but I don't think I'm that bad, I think that it's normal to check every little detail of something that expensive ... for the record, I don't have an SSN (I had to pay $500 deposit) and English isn't my first language, I could have used the word "broken" wrong.
Click to expand...
Click to collapse
Don't feel too bad. I usually find a few things "wrong" with everything I purchase, it's almost unavoidable. The best you can do is figure out what you can live with.
wow mine looks like that too!
Mine works just fine. My wife hates it because now she can't play with my phone.
Sent from my MB860 using XDA App
Mine is like that too. I've had my phone for 2 weeks and just noticed yesterday. I thought it was broken, but after finding this thread I'm fine with it. It does not feel weird, click weird, or ever stick. After seeing the photo a few posts above re: the ribbon cable, it makes complete sense.
Maybe the guys who have Atrixes (Atrices? lol) with flush buttons are the ones with defective units, LOL
Jim
Eheh my wife too
sagerox said:
Mine works just fine. My wife hates it because now she can't play with my phone.
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
Sent from my MB860 using XDA App

Not only Backglass unglues.

I've been using my Xperia Z with good care, used it to do alot of high-end gaming and the phone really gets hot, but one thing I love to do is listen to music, I don't use a Bluetooth connection or anything and it has apparently put straint on the phone panels.
I noticed this earlier today while plugging in my headphones, like normal.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sorry for the shobby picture.
So beware, it seems that the whole phone can just fall apart due to heat.
OsiBasi said:
I've been using my Xperia Z with good care, used it to do alot of high-end gaming and the phone really gets hot, but one thing I love to do is listen to music, I don't use a Bluetooth connection or anything and it has apparently put straint on the phone panels.
I noticed this earlier today while plugging in my headphones, like normal.
Sorry for the shobby picture.
So beware, it seems that the whole phone can just fall apart due to heat.
Click to expand...
Click to collapse
Seriously buddy OMG...i had that top left panel unglue issue on my XZ...but this is seriously bad....
Go to Sony Service. I've read on another forum (cant' remember where) that a guy got his phone replaced for something like that.
When I read this I had to see how bad mine was since my backglass is unglued. Pulled off the headphone flap en lifted that other part up and tadaa, same issue. When I did it it made some noise like the glue fell apart.
I think you better don't try it, since it seemed to be good until I tried, lol. Gotta get my backglass repaired anyway so I'll tell them about this problem also. I hope they swap it for a new one haha.
Sent from my C6603 using xda app-developers app
sandrin0 said:
When I read this I had to see how bad mine was since my backglass is unglued. Pulled off the headphone flap en lifted that other part up and tadaa, same issue. When I did it it made some noise like the glue fell apart.
I think you better don't try it, since it seemed to be good until I tried, lol. Gotta get my backglass repaired anyway so I'll tell them about this problem also. I hope they swap it for a new one haha.
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
I shouldn't probably, but I'm glad I'm not the only one with this problem. I hate sending in for repair, means I'll be without a phone for a week.
I need my phone... D:
OsiBasi said:
I shouldn't probably, but I'm glad I'm not the only one with this problem. I hate sending in for repair, means I'll be without a phone for a week.
I need my phone... D:
Click to expand...
Click to collapse
I know, I do too. Fortunately there is a shop here which is connected to my provider, which repairs them while you wait. I'm not sure if they will repair this also, so I call them first.
My backglass is unglued for like two months now. Last week I cycled in the rain and when I stopped and pressed my back glass there was water coming out of the phone lol. Nothing damaged though
Sent from my C6603 using xda app-developers app
im not sure what im looking at
Oh gosh...evrywhere buggy gluezzz. Cant they use a proper one.
Sent from my C6602 using Tapatalk 4
Would definitely help if the picture is in focus...
douglam said:
Would definitely help if the picture is in focus...
Click to expand...
Click to collapse
holy sh*t!
I don't get how you guys have these problems with the Z?! The only thing i can think of is harsh chemicals such as chlorine,heavy soap etc. I have taken a shower,(steamy) washed my phone with soap (SoftSoap) and don't get these problems. Allot of people that have had this happened to them was due to harsh chemicals.....BTW had my phone since March 6 months later...still going strong!!!
Teknohtc said:
I don't get how you guys have these problems with the Z?! The only thing i can think of is harsh chemicals such as chlorine,heavy soap etc. I have taken a shower,(steamy) washed my phone with soap (SoftSoap) and don't get these problems. Allot of people that have had this happened to them was due to harsh chemicals.....BTW had my phone since March 6 months later...still going strong!!!
Click to expand...
Click to collapse
I haven't used any chemical substances at all. I've used my phone like you should.
This is just weak glue, due to phone getting very warm, and while I listen to music the flap rests on the panel, which makes it open.
Why would anyone use chlorine on their phone
wolf0491 said:
If it doesn't come up by itself don't try force it people. Sticking you fingernail under it will make it come off really easy. Doesn't happen just by headphone port. Happens by micro SD port to where the charging dock connectors are.
Sent from my xperia Z
Click to expand...
Click to collapse
Since I'm going for a warranty repair anyway, I tried it and yes, you're right. I could open it too, if I gave it some force, but it still sticks fine , and doesn't constantly opening by itself - you really do have to force it
OsiBasi said:
I haven't used any chemical substances at all. I've used my phone like you should.
This is just weak glue, due to phone getting very warm, and while I listen to music the flap rests on the panel, which makes it open.
Why would anyone use chlorine on their phone
Since I'm going for a warranty repair anyway, I tried it and yes, you're right. I could open it too, if I gave it some force, but it still sticks fine , and doesn't constantly opening by itself - you really do have to force it
Click to expand...
Click to collapse
sorry i meant to say swimming pool

Note 3 plastic under volume button broken!

Hi! My Note didn't survive switching casing. I switched from the original fake skin plastic cover into a s view cover! And the plastic cover ripped some of the plastic under the volume buttons! Also, while trying a casing for my Note! The buttons became really loose! Would this be under warranty or hardware failure?
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sent from my Jailbroken iPhone 4S running iOS 7 using Tapatalk
Err potentially they may see it as accidental damage. But they may be nice enough to fix/replace still.
Since the phone is so new it's quite irritating that the build quality isn't so good as expected! I have carrier warranty so Knox doesn't mean anything right? It's uncomfortable to have it in my hand since the volume rocker is sharp..
Sent from my Jailbroken iPhone 4S running iOS 7 using Tapatalk
Anyone? This isn't normal right?
Sent from my Jailbroken iPhone 4S running iOS 7 using Tapatalk
Still no answer? what should i do about this?
Streykatorato said:
Since the phone is so new it's quite irritating that the build quality isn't so good as expected! I have carrier warranty so Knox doesn't mean anything right? It's uncomfortable to have it in my hand since the volume rocker is sharp..
Sent from my Jailbroken iPhone 4S running iOS 7 using Tapatalk
Click to expand...
Click to collapse
Carrier's don't care about KNOX, chances are your carrier will fix/replace for you without issues. Most tend to do so
I have a s-view case and it didn't do any damage to my phone. I took it off a couple of times and put it back on and my phone still perfect.
Sent from Note 3 SM-N9005
I don't have s-view, but I had used couple cheap copies which mount the same way and I imagine either the plastic was already cracked/ weakened or somehow you pressed way too hard on one side, before aligning it properly. At this point IMO you have no choice but just see what they say, or you want to wait to see if there is Knox reset fix if and when?
Samsung seriously needs to stop it's plasticstuff. asking my carrier for a repair/replacement tomorrow! First Samsung phone! and maybe last. since it's bloated with tons of stuff.. might sell this one if i get it repaired and buy the S5!
Streykatorato said:
Samsung seriously needs to stop it's plasticstuff. asking my carrier for a repair/replacement tomorrow! First Samsung phone! and maybe last. since it's bloated with tons of stuff.. might sell this one if i get it repaired and buy the S5!
Click to expand...
Click to collapse
Plastic is better for signal, and impact as it can absorb more, metal will dent it also loses its sheen eventually (The back of iphones for example will get ugly quick) . Seems that it was probably a bad phone that was already stressed in that spot. Ive had a note 2 come with a broken battery cover and carrier switched it, also no phone really shines without custom roms but bloatwise you can use the N3 de-bloat script and pick and choose what you want to keep.
Carrier will hand you a working device no problem
nxneko said:
Plastic is better for signal, and impact as it can absorb more, metal will dent it also loses its sheen eventually (The back of iphones for example will get ugly quick) . Seems that it was probably a bad phone that was already stressed in that spot. Ive had a note 2 come with a broken battery cover and carrier switched it, also no phone really shines without custom roms but bloatwise you can use the N3 de-bloat script and pick and choose what you want to keep.
Carrier will hand you a working device no problem
Click to expand...
Click to collapse
Hope so
Sent from my SM-N9005 using XDA Premium 4 mobile app
This just happened to my Note 3. The plastic under the volume button just cracked and it is hanging out. I baby this thing and have had it since earlier this year. Coming from iPhones (durability ftw) - this is a huge disappointment. It's spent most of its life in a case too... Really disappointed about this.

Camera Screen

I thought I saw a discussion previously, but free searching for it I could not find it.
So my Camera screen on my V20 shattered....I did not drop the phone or do nothing to where this should have happened (it's even in a case). I simply noticed it this morning, totally spidered.
I googled it and this seems to be a common problem with the V20. I am curious what people here have done to fix this problem.
Did LG fix it for free? Did you take it to a cell phone repair shop? Are you just dealing with it?
Thanks for the feedback.
Did you pull the clear sticker off the camera? This was a known issue before the phone came out, but the "screen protector" on the camera was supposed to alleviate it. https://www.youtube.com/watch?v=nBlUL-7Dl4U. Doesn't seem there are any replacement lenses yet.
YellowGTO said:
Did you pull the clear sticker off the camera? This was a known issue before the phone came out, but the "screen protector" on the camera was supposed to alleviate it. https://www.youtube.com/watch?v=nBlUL-7Dl4U. Doesn't seem there are any replacement lenses yet.
Click to expand...
Click to collapse
Awesome....I can't even get it fixed?
No, I did not pull the screen protector off. I'm really irritated about it. Had I dropped my phone or something I would understand. To just break randomly though is ridiculous. I'm going to call LG tomorrow...But I'm sure they will be less then helpful.
Sent from my LG-H918 using Tapatalk
you should pick out the screen(make sure not to scratch the actual camera lens underneath when you remove the glass pieces. Then buy just the camera skin from dbrand. It may not be the best option but it's a good temporary fix and its only 95 cents
Show us a photo mate.
jccspeed said:
you should pick out the screen(make sure not to scratch the actual camera lens underneath when you remove the glass pieces. Then buy just the camera skin from dbrand. It may not be the best option but it's a good temporary fix and its only 95 cents
Click to expand...
Click to collapse
Camera Skin?? Thanks for the tip..I will have to look into what that is.
Sent from my LG-H918 using Tapatalk
somemadcaaant said:
Show us a photo mate.
Click to expand...
Click to collapse
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
It was hard to get a decent picture of it..But this shows the majority of the problem.
Sent from my LG-H918 using Tapatalk
The way it looks to have started from the "Flash" area. Did you happen to use the flashlight feature for a little to long? I heard that the heat that is being conducted from the LED's can have an impact on the glass' structural integrity....but just speculating here.
Really is unfortunate man and I hope you can get it replaced ASAP!
What carrier do you have? I know with T-Mobile I pay a premium handset protection and this type of issue is covered under that, yet it does cost $150+ but you should be able to get an entirely new phone with that protection.
G1Master said:
The way it looks to have started from the "Flash" area. Did you happen to use the flashlight feature for a little to long? I heard that the heat that is being conducted from the LED's can have an impact on the glass' structural integrity....but just speculating here.
Really is unfortunate man and I hope you can get it replaced ASAP!
What carrier do you have? I know with T-Mobile I pay a premium handset protection and this type of issue is covered under that, yet it does cost $150+ but you should be able to get an entirely new phone with that protection.
Click to expand...
Click to collapse
I do randomly use the flash but for short periods of time (no more then 15 or so seconds at a time).
I have T-Mobile and will probably call them or LG next week. I don't want to pay the $150 as it would cost less just to take it to a cell phone repair joint.
I'm hoping (and expecting) that they will replace it for free. Had I have dropped the phone I would just own it and pay to get it fixed. But I am super careful with my phones. I didn't drop it and it's in a case, so I don't feel that I should be responsible to fork out a bunch of money for a known defect.
Sent from my LG-H918 using Tapatalk
jccspeed said:
you should pick out the screen(make sure not to scratch the actual camera lens underneath when you remove the glass pieces. Then buy just the camera skin from dbrand. It may not be the best option but it's a good temporary fix and its only 95 cents
Click to expand...
Click to collapse
I looked into these and it seems they just go over the screen...With that said, what do you mean them by saying "pick out the screen"?
Sent from my LG-H918 using Tapatalk
suprap7 said:
I do randomly use the flash but for short periods of time (no more then 15 or so seconds at a time).
I have T-Mobile and will probably call them or LG next week. I don't want to pay the $150 as it would cost less just to take it to a cell phone repair joint.
I'm hoping (and expecting) that they will replace it for free. Had I have dropped the phone I would just own it and pay to get it fixed. But I am super careful with my phones. I didn't drop it and it's in a case, so I don't feel that I should be responsible to fork out a bunch of money for a known defect.
Sent from my LG-H918 using Tapatalk
Click to expand...
Click to collapse
Yea I would just go to T-Mobile they will more than likely "inspect" the device and if they do not see any tampering or abuse it should be covered but take that with a grain of salt.
suprap7 said:
I looked into these and it seems they just go over the screen...With that said, what do you mean them by saying "pick out the screen"?
Sent from my LG-H918 using Tapatalk
Click to expand...
Click to collapse
I meant the pieces of the camera glass
So I went in to T-Mobile today. They basically told me there was nothing they could do and I had to call LG.
I called LG. They agreed to fix it for free however, o have to send it to them for repair...With no loaner phone. They said it will take two weeks!
Long story short, I can't afford to lose my phone for weeks, so I won't be doing that. Hopefully the replacement camera glass will be available for purchase soon, and I will just do it myself.
Sent from my LG-H918 using Tapatalk

Categories

Resources