Thin Pink Line - LCD broken? - Desire HD General

My phone has developed a thin pink line running down the screen.
I have been on holiday on an island with no phone reception for a week so I didn't take the phone, so it's been at home without being touched.
Then I get back today, play around with it for only a few hours then this happens! It seemed to come on after a reboot.
At first I thought it was because I was playing with build.prop, but after restoring a backup it was still there. It's also there on the splash screen and in recovery, AND it's in the same position when I rotate my phone, so I'm pretty sure this is a hardware issue.
The point of the island story is because I was wondering if a rapid change in temperature could have something to do with it? The phone has been very cold for the week of no usage, but has been getting hot today obviously after charging and playing with it
Does anyone know what could have caused it?
And is there any way to fix it? Or should I just start looking at prices for the galaxy nexus...
pictures:
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I am afraid you might have to send it to hTC for LCD repair.

nevermind, wrong section

Yup. This will have to go to HTC repairs.
I see you're rooted and have BlackIce ROM installed. I'd suggest flashing Stock RUU before sending it to them. (Warranty issues)
Cause of the problem : Maybe the temperature difference, although such problems are very hard to pinpoint. Even a minor speck or particle on the circuit board can wreck havoc at times.. I've had a PC monitor gone bad due to an ant crawling inside the system. :\

HellRa1SeR said:
I am afraid you might have to send it to hTC for LCD repair.
Click to expand...
Click to collapse
if4ct0r said:
Yup. This will have to go to HTC repairs.
Click to expand...
Click to collapse
yeah, i was afraid of that. i guess deep down i always knew it would come to that
if4ct0r said:
I see you're rooted and have BlackIce ROM installed. I'd suggest flashing Stock RUU before sending it to them. (Warranty issues)
Click to expand...
Click to collapse
thanks for that, i already have my exit strategy planned with all of the un-OFF'ing and RUU flashing i'll have to do. I'll wait to hear from HTC before i do that, i hate Sense!
if anyone else comes across this because they have a dead or stuck pixel i found this app in the market. it didn't work for me, but maybe someone else will find it useful

Just eBay a new digitizer/LCD for DHD comes as one unit for about 40 quid ! You tube has a video on how to strip down the DHD,not a lot too it. It saved me a small fortune, some phone shop was trying to charge me 120 pounds !!!!
Sent from my Desire HD using xda premium

TheOnlyHyland said:
Just eBay a new digitizer/LCD for DHD comes as one unit for about 40 quid ! You tube has a video on how to strip down the DHD,not a lot too it. It saved me a small fortune, some phone shop was trying to charge me 120 pounds !!!!
Sent from my Desire HD using xda premium
Click to expand...
Click to collapse
mate awesome idea, but i've had a look at a youtube video and it looks pretty full on. i'll have a think about it.
a phone repair place i called quoted me over $100 as well, but maybe it's worth it in case i completely screw something up!

Why even bother with repairing it yourself.
1. Why give yourself the hassle?
2. Why go to that expense?
All HTC phones have a 2 yr warranty get a stock rom on it, get it s on'd and get it sent back.
I've sent a few phones back to HTC and one of them was a HD2 with the same issue and the turn around and service was top notch

dwarf said:
Why even bother with repairing it yourself.
1. Why give yourself the hassle?
2. Why go to that expense?
All HTC phones have a 2 yr warranty get a stock rom on it, get it s on'd and get it sent back.
I've sent a few phones back to HTC and one of them was a HD2 with the same issue and the turn around and service was top notch
Click to expand...
Click to collapse
I'm afraid that my phone only had a 1 year warranty, and this happened in the 13th month of it's life I had a long discussion with HTC about their responsibility to make sure their hardware survives for a reasonable length of time, and could they extend the warranty, but they weren't interested. So I took it to a 3rd party repair place and they fixed it up for me for $110. It's worth it in the end, the phone will sell for more than that when I upgrade to my next phone.
Thanks for all of the replies everyone!

maatsby said:
I'm afraid that my phone only had a 1 year warranty, and this happened in the 13th month of it's life I had a long discussion with HTC about their responsibility to make sure their hardware survives for a reasonable length of time, and could they extend the warranty, but they weren't interested. So I took it to a 3rd party repair place and they fixed it up for me for $110. It's worth it in the end, the phone will sell for more than that when I upgrade to my next phone.
Thanks for all of the replies everyone!
Click to expand...
Click to collapse
Hi. Did it turn out to be a hardware issue or did it just need a new screen. I have the same problem on my i9505 and am intending on buying a new screen.
Thanks.

carbondeity said:
Hi. Did it turn out to be a hardware issue or did it just need a new screen. I have the same problem on my i9505 and am intending on buying a new screen.
Thanks.
Click to expand...
Click to collapse
New screen fixed it
Sent from my GT-I9300 using Tapatalk

maatsby said:
New screen fixed it
Sent from my GT-I9300 using Tapatalk
Click to expand...
Click to collapse
Thank you. Very much appreciated I will order one now.

Related

so i fxxxed up real bad

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What's the story?
Sent From My HTC Evo Using Tapatalk Pro!
a pictures worth a thousand words .
phone fell off seat in movie theater, like 2 feet from ground..
was it naked?
I cried a little inside when I saw this picture..
without a case ? ya
sorry.
I hate how badly HTC tempers some of their phones [screen that is]
I remember when I got my first TP2, broke screen on first drop... I had a replacement,... That I still have... I treat it like trash! And lemme tell you this thing is sturdy. My Evo... Has been abused, dropped, fell straight on the curb of the sidewalk (right onto the raised part and onto the floor). Only visible thing is a tiny dot of glass that chipped off the lower bottom right.. This one is sturdy as hell too...
this was my first time dropping the phone, I only had it for about two weeks.
The screen is like scratch proof but not shatter proof, it should be the other way around at least (hopefully both). I tried using my keys to scratch out a hole in the glass so i could take it out and see if i could get a replacement glass but the keys wouldnt even scratch as hard as i tried
i died a little inside when i saw that picture. if that happened to my phone...i would probably cry
Dang that really sux. I was so scared when I dropped my Evo at work from a height of 30 ft and lucky for me I just had sum dirt in the kick stand but that was the day I added insurance on my bill. I'm sure if u have insurance they will give u a new screen as there was a time with my instinct I broke the screen 3 times in a month and Sprint fixed it no questions asked
Sent from my PC36100 using XDA App
felacio said:
I cried a little inside when I saw this picture..
Click to expand...
Click to collapse
i LOLed really
Sporkman said:
i LOLed really
Click to expand...
Click to collapse
his name or the comment?
DirtyShroomz said:
his name or the comment?
Click to expand...
Click to collapse
@ the PIC why put a 500$ phone on a sent and EVEN take the chance of it falling ?
That sucks man . Well if you don't have insurance, they sell replacement touch screen digitizers on eBay. Not sure how easy it is to replace.
http://cgi.ebay.com/HTC-Sprint-Evo-...862017?pt=PDA_Accessories&hash=item4152abc101
I have no affiliation to that seller, just looked up the cheapest one that wasn't out of the country.
Looks like some guys just put up a repair video too and it doesn't look too difficult, but I'd be scared to do it myself lol.
http://www.repairsuniverse.com/htc-evo-4g-glass-touch-screen-digtizer-lcd-repair-guide.html
Most sprint repair stores are stocking glass/screen replacements. Just go down there and get it fixed, generally they can do them in 15-20 minutes
actually im within the first 30 days, so im taking the phone back to a store and swapping it for a brand new one. which seems like a great deal to me.
if you are rooted you will probably have to unroot... but you already knew that
I just flashed back to the stock rom i found in the evo wiki, that should be good correct ?
rockage said:
actually im within the first 30 days, so im taking the phone back to a store and swapping it for a brand new one. which seems like a great deal to me.
Click to expand...
Click to collapse
Good luck man. 30 days or not they're probably not gonna just swap an obviously damaged phone out for a new one. Not saying it wont happen, just.. good luck!
rockage said:
I just flashed back to the stock rom i found in the evo wiki, that should be good correct ?
Click to expand...
Click to collapse
You should be good with that. In my experience I've had no trouble taking rooted devices in to them. I always make sure at the very least it appears stock when they power it up.
I called them and they are the ones that suggested i just return it and get a new one since it's within thirty days. I called the store too, not sprint (sometimes they like to contradict each other).

Broken N1 Screen. I need recommendations...

I just cracked (completely trashed) bothe the digitizer and the screen. Now my dilemma is: Should I wait and by my self a new phone (N2) or should I fix the phone myself?
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Here is a picture of how the phone looks.
What did you do? Drop it off a sky scraper? Jesus!
If it still turns on, and it really is only the screen, glass and digitizer, I'd say it's worth it to replace. How you'll go about doing that though is another story.
Good luck either way.
Hahaha the story. Well you see my car driver's seat does not stay down, so every time I get off the seat the seat elevates a little. I had my phone on my jacket and it came out of the jacket's pocket, and it went down the side of the seat. Without realizing that the phone had fallen down I sat down and bye bye screens.
There not much to say right.
Replacement screen and digitizer are cheap ... Get the replacement and bring that nexus back to its glory days
The joy that comes from completing a DYI job is like none other
Now I have decided to fix it. Does anybody know a reliable place to buy the digitizer and the screen? I saw some on Amazon and Ebay and even DealExtreme but where should I buy from?
ebay is probably your best bet asside from finding a broken phone that *hopefully* has the parts you need to swap to fix it.
also AFAIK the only way to get an AMOLED replacement is from a broken doner phone as all the replacements are LCD's used in the currently made Nexus one's
i've also never got a clear answer on if the LCD's work plug and play with AMOLED models i assume they do as they are selling them everywhere for replacements and i have not seen any complaints but you might want to check into that more before you buy one.
otherwise i will say having half way took apart 1 broken N1 its not very hard to do but you need the right tools and you need to read on how to do it because some parts are tricky and take your time and be very careful with ribbon cables as there are many of them and they are easy to damage or tear
what rom were you flashing?
I know how to fix this for free. Boot up in recovery and do nandroid back up. Your phone will be allrght. I dont suggest to flash nightly builds of any rom, as you see its dungerous
elkyur said:
what rom were you flashing?
I know how to fix this for free. Boot up in recovery and do nandroid back up. Your phone will be allrght. I dont suggest to flash nightly builds of any rom, as you see its dungerous
Click to expand...
Click to collapse
Are you freaking serious?
Forget the n1 get the nexus s
elkyur said:
what rom were you flashing?
I know how to fix this for free. Boot up in recovery and do nandroid back up. Your phone will be allrght. I dont suggest to flash nightly builds of any rom, as you see its dungerous
Click to expand...
Click to collapse
Hmmm...I believe we are supposed to laugh
xzr3b0rnzx said:
Are you freaking serious?
Forget the n1 get the nexus s
Click to expand...
Click to collapse
Nexus one is one and only best phone in the world. So are you freaking serios in buying cheap plastic of nexus s? The qsd825 chip of nexus one is perfect!
.
elkyur said:
Nexus one is one and only best phone in the world. So are you freaking serios in buying cheap plastic of nexus s? The qsd825 chip of nexus one is perfect!
.
Click to expand...
Click to collapse
I know the N1 is one of the best phones out there. One thing for sure is that no one has seen the final version of the N2. I don't think Google has announced the phone yet. (Correct me if I'm wrong) Now if there is an N2 in development then I want it. It's going to be Google's and I don't doubt they will go for the best hardware, just as they did with the N1.
I think you should fix the n1. I had one and loved it. I have the mytouch 4g now and still miss my n1 sometimes. If you decide you don't want to fix it let me know I'll buy it from you the way it is.
jsc619 said:
I think you should fix the n1. I had one and loved it. I have the mytouch 4g now and still miss my n1 sometimes. If you decide you don't want to fix it let me know I'll buy it from you the way it is.
Click to expand...
Click to collapse
Sorry man not for sale. Like somebody said somewhere. This is going onto my cell museum. Hahahaha. I know this phone is worth fixing over buying something I don't know how it's going to work.
radzuky said:
Sorry man not for sale. Like somebody said somewhere. This is going onto my cell museum. Hahahaha. I know this phone is worth fixing over buying something I don't know how it's going to work.
Click to expand...
Click to collapse
when I ran my n1 over pulling a car into work. I just had htc fix it it was only $115 and it cover the glass and digitizer. They also replaced the antenna cover and trackball for free. It looked brand new when I got it back.
jsc619 said:
when I ran my n1 over pulling a car into work. I just had htc fix it it was only $115 and it cover the glass and digitizer. They also replaced the antenna cover and trackball for free. It looked brand new when I got it back.
Click to expand...
Click to collapse
Thanks for the info. This looks like the most reliable soruce since they are going to put in a genuine screen in there. Will give them a call. Thanks
Send the phone in to HTC
Send it to HTC for repair since it has to still be under warranty and if you have rooted it they won't be able to find out until after repairing it. Fixing it yourself would be the next best thing if you feel confident with a torx screwdriver.
nexus5894 said:
Send it to HTC for repair since it has to still be under warranty and if you have rooted it they won't be able to find out until after repairing it. Fixing it yourself would be the next best thing if you feel confident with a torx screwdriver.
Click to expand...
Click to collapse
I have sent my phone in twice for hardware problems (they didn't fix it the first time). Both times it went in rooted (1st time with bootloader unlocked) and both times it has been returned fully stock (with bootloader locked).
They did not give me any hassles for the rooting.
Well I just sended the phone today. Hopefully everything goes fine.
Well I send the phone on thanksgiving day. I know no service. So the phone arrived to them on monday after thanksgiving. They fixed it on Tuesday, send it on wednesday, and received it on thursday.
My impressions...
+Payed 115 dls.
+they fixed the screens power button and replaced the trackball
+They also replaced the aluminum frame. (look at the picture it was all scraped)
only thing I saw as soon as I turned it on is the screen being kinda pinkish but it went away as i used it or my eyes got used to it. One of two.
I don't regret sending the phone to them. Could have not done a better move.

LCD Damaged? In need of serious help. With Picture!

Hello. I can't seem to figure out if my LCD is damaged or other component is causing this.
The basic story is I've purchased a phone from craigslist- he claims that before the update to 2.3.3 the phone was fine but afterward, the screen became all 'negative' and keep rebooting.
Well with the custom rom, I managed to stop the phone from rebooting but the display is.. well bit weird. Let the photo do the illustrations:
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Well with the custom rom, I managed to stop the phone from rebooting but the display is.. well bit weird. Let the photo do the illustrations:
As you can see some when I enter setting, the display is ok but in other times the colors all become negative (if you taken a negative shot in camera you'll know what I mean.) Even the homescreen/ market and about 90% of apps show in negative.
Have anyone experienced this?
Have u tried using flashtool to get back onto stock SE 2.3.3 and see if it still happens?
Have u taken this to a service shop?
Hello. I've forgot to mention- Yes I flashed 2.1 and 2.3.3 with no luck.
Now I am at Free Xperia 2.3
sahibunlimited said:
Have u taken this to a service shop?
Click to expand...
Click to collapse
Well he told me he had no warranty left or else I am sure he would've taken the phone to the shop and had it repaired
Ok, ya could be hardware problems, but i might be wrong, sorry man
zup2sky said:
Hello. I've forgot to mention- Yes I flashed 2.1 and 2.3.3 with no luck.
Now I am at Free Xperia 2.3
Click to expand...
Click to collapse
zup2sky said:
Hello. I can't seem to figure out if my LCD is damaged or other component is causing this.
The basic story is I've purchased a phone from craigslist- he claims that before the update to 2.3.3 the phone was fine but afterward, the screen became all 'negative' and keep rebooting.
Well with the custom rom, I managed to stop the phone from rebooting but the display is.. well bit weird. Let the photo do the illustrations:
As you can see some when I enter setting, the display is ok but in other times the colors all become negative (if you taken a negative shot in camera you'll know what I mean.) Even the homescreen/ market and about 90% of apps show in negative.
Have anyone experienced this?
Click to expand...
Click to collapse
Not negative, the green is missing. Defiantly looking more like a hw problem rather than sw.
Sent from my X10i using xda premium
titan69 said:
Ok, ya could be hardware problems, but i might be wrong, sorry man
Click to expand...
Click to collapse
No not all- I am reluctant to order a LCD from ebay as I can't figure whether this is LCD problem or motherboard-related problem.
If anyone can point me to right direction, that would be a tremendous help.
titan69 said:
Ok, ya could be hardware problems, but i might be wrong, sorry man
Click to expand...
Click to collapse
GreatBigDog said:
Not negative, the green is missing. Defiantly looking more like a hw problem rather than sw.
Sent from my X10i using xda premium
Click to expand...
Click to collapse
Do you reckon it's the LCD causing the problem or motherboard?
If flashing different roms hasn't worked for you, then it's leaning towards hardware issues. You could try check it up with a repair store to see what the problem is before buying the parts because you can't be too sure it's LCD or other components.
GREEN is missing,try to paste a green sheet of paper over the screen,it should correct the colors,will cost nothing
If u are going to repair it and spend a bit of money just send it in.
titan69 said:
If u are going to repair it and spend a bit of money just send it in.
Click to expand...
Click to collapse
Well.. the LCD only costs $30 US. And replacing LCD doesn't seem tough to do either. Maybe I'll bit the bullet and take the risk.
In meantime anyone else have suggestion? Feel free to reply them here.
i can recognize some green in the status bar in the third picture
zup2sky said:
Well.. the LCD only costs $30 US. And replacing LCD doesn't seem tough to do either. Maybe I'll bit the bullet and take the risk.
In meantime anyone else have suggestion? Feel free to reply them here.
Click to expand...
Click to collapse
ok, well this might help, heres a guide on how to disassembly your x10 http://www.xperiax10.net/2010/05/10/xperia-x10-disassembly-guide/
good luck
As above, simply taking it apart and reseating the connections might fix it.
Otherwise, enter the service menu for the X10. It has a screen test, which displays plain green/red/etc colours. You can test this way. In a hurry, link is somewhere here...

[UPDATE] How to get your your N4 screen repaired in Austria

UPDATE:
After doing some calls today and figuring things out, here's a little guide for how to get your Nexus 4 repaired in Austria after smashing your screen.
1. Since smashing/damaging your screen is not covered by warranty (except for when it destroys itself) you can skip calling LG. They're not taking the phones back. Even worse, the first LG representative told me to contact Google for the matter, which would somehow be understandable if it would be a case of warranty...but definitely not when you're willing to pay for fixing the phone. The second LG customer supporter then forwarded me to the company Mobiletouch in Vienna.
2. The people at mobiletouch are an authorized service company for LG. Fixing your phone there will not void your warranty (this was confirmed by LG and Mobiletouch). It's probably not a mistake to give them a call or send them a E-Mail before sending the phone in for repair, however it doesn't seem to be required.
So, what is it going to cost? According to mobiletouch, the screen replacement will cost you between 100-120€s which seems fair to me.
Maybe this will help someone
ORIGINAL POST:
Hey guys,
i just broke my n4 screen (technically the glass is fine but the screen is flickering and looking weirdly washed out) and will have to send it in for repair. Not sure how this will work out in Austria. Has anyone had a similar experience and can give me some advice on how much it will cost?
Click to expand...
Click to collapse
THe last post on this page
http://forum.xda-developers.com/showthread.php?t=2118778&page=85
http://www.etradesupply.com/oem-lg-nexus-4-e960-lcd-screen-and-digitizer-assembly.html
opticaldh said:
THe last post on this page
http://forum.xda-developers.com/showthread.php?t=2118778&page=85
Click to expand...
Click to collapse
Tortel said:
http://www.etradesupply.com/oem-lg-nexus-4-e960-lcd-screen-and-digitizer-assembly.html
Click to expand...
Click to collapse
Thanks, I'm more interested in the first option, especially since it might give me back the normal warranty. But yeah, if it's getting too expensive I might give it a try to fix it myself.
I'm getting it fixed here in Slovenia for 95€. If I bought it directly from the importer, that would cost me 80€ + warranty void.
http://www.vamatrade.com, the shipping costs from Austria should be miniscule...
0rigin said:
I'm getting it fixed here in Slovenia for 95€. If I bought it directly from the importer, that would cost me 80€ + warranty void.
http://www.vamatrade.com, the shipping costs from Austria should be miniscule...
Click to expand...
Click to collapse
unfortunately i don't understand too much on this website, but I'll try to figure things out and have a look. thanks!
brittonberkan said:
Hey guys,
i just broke my n4 screen (technically the glass is fine but the screen is flickering and looking weirdly washed out) and will have to send it in for repair. Not sure how this will work out in Austria. Has anyone had a similar experience and can give me some advice on how much it will cost?
Click to expand...
Click to collapse
Are you sure the screen is actually broken (if the glass is fine)? Perhaps you flashed something that set some weird screen color/gamma calibrations that's causing what you see?
halluci293 said:
Are you sure the screen is actually broken (if the glass is fine)? Perhaps you flashed something that set some weird screen color/gamma calibrations that's causing what you see?
Click to expand...
Click to collapse
Well that's what I'm finding strange as well, the screen is fine except for weird vertical lines that appear everywhere AND the resolution is definitely lower than before. Maybe it's the GPU that has taken the hit?
EDIT: or maybe the connection between screen&rest of the device...i don't get it
brittonberkan said:
Well that's what I'm finding strange as well, the screen is fine except for weird vertical lines that appear everywhere AND the resolution is definitely lower than before. Maybe it's the GPU that has taken the hit?
EDIT: or maybe the connection between screen&rest of the device...i don't get it
Click to expand...
Click to collapse
Take pictures please :victory:
brittonberkan said:
Well that's what I'm finding strange as well, the screen is fine except for weird vertical lines that appear everywhere AND the resolution is definitely lower than before. Maybe it's the GPU that has taken the hit?
EDIT: or maybe the connection between screen&rest of the device...i don't get it
Click to expand...
Click to collapse
Yeah, I'd say GPU. Flash stock&unroot and get it warranty repaired. They should repair it if your phone has no misuse marks and hasn't been in contact with water..
opticaldh said:
Take pictures please :victory:
Click to expand...
Click to collapse
Here are some pictures. What do you think? the first picture shows the strange lines that show up, and the permanent line on the very left of the screen. the second video shows the poor resolution the screen all of a sudden has....
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I think it is your hardware, GPU or your screen, just in my opinion. Anyway, before you send it back to Google, you have to flash stock, unroot and lock the bootloader again. I dont know if they have repair service (receive your phone, fix it then send it back). For me, I used RMA (they sent me a phone first, then I sent my phone back to them).
Sorry for not helping you anything
So, after making quite a few calls today i updated the post on how to get your N4 fixed in austria.

WTF ATT!!

So I got my phone today and low and behold I have some serious (at least to me) blemishes and scratches on the back. Some pics below. I know they may not seem too bad but come on, this is a brand new phone, and unexceptable if you ask me. So I actually go to my nearby ATT store to see if they have stock already so they can swap it out and they don't have any yet. You could see it in the eyes of the workers that they hadn't seen one yet. Borderline oogling over it.
Anyways, they say call ATT and they'll send me another. I call and low and behold they CAN send me a replacement (not overnight mind you, I'd have to pay for that), but as I had to remind them, there is a backorder for it so they couldn't tell me when I'd get it. All this time I wouldn't be able to activate the phone. I say screw it, I'll keep it but you gotta give me something here. All they can do open a customer credit report and see if it goes through. Suffice it to say.....I'm pissed.
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Yeah this is a total case of WTF. Must have happened in the flashing process when they added all their carrier crap.
Wow. Was it shipped in bag full of rocks?
Thats how mine is from GPlay! Not as bad as yours but the same type of marks.... Seems like it was slid around and there was a bunch of dust/debris in the box on the phone.. I called them up right after I saw and they were gonna set me up with a new replacement but there is a problem with there system with that apparently...:roll eyes: So I have to wait for them to fix that then get in contact with me to set up the replacement... Im using this one in a case in the mean time but it definitely shouldn't fly to get one that looks this way!
Looks like someone was skate boarding on it before shipping. Lol I would return it. There is no fu#king way I pay over $700 for a screwed up phone.
Probably happened while they were tattooing that sweetass globe on the bottom. Well worth the sacrifice, IMO.
h0bnail said:
Probably happened while they were tattooing that sweetass globe on the bottom. Well worth the sacrifice, IMO.
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Click to collapse
Sorry about the phone man - Thankfully sprint didn't add any type of logo..
But this comment had me rolling for like 5 mins..
h0bnail said:
Probably happened while they were tattooing that sweetass globe on the bottom. Well worth the sacrifice, IMO.
Click to expand...
Click to collapse
Hilarious
Seriously, that is unacceptable. I'd be pissed. Hope u get the replacement soon, you never feel like its quite yours until you get the replacement.
Sent from my Nexus 9 using Tapatalk
h0bnail said:
Probably happened while they were tattooing that sweetass globe on the bottom. Well worth the sacrifice, IMO.
Click to expand...
Click to collapse
Hahaha this comment had me rollin as well. Sorry about your phone OP. Hopefully they give you some type of credit or something.
That valiant phone fought tooth and nail and tried to resist being tramp stamped. In the end the handset torturers won
h0bnail said:
Probably happened while they were tattooing that sweetass globe on the bottom. Well worth the sacrifice, IMO.
Click to expand...
Click to collapse
You sir win the internet for the day.
Sent from my Nexus 7 using Tapatalk
How is that AT&T's fault? Lol.
"A Lenovo company..."
I would try blast them Motorola and ATT on social media. No way you fork over that much cash money for A defectove unit. I also suggest you QC the camera carefully. It may have got the lense.
Motorola QC issue.
I was at my tmobile store when they unboxed their demo unit and it had the same nonsense. We considered that maybe they just purposely sent the ****ty ones to stores for demo purposes. Hope this is not a widespread issue
That's what you get for purchasing a phone from the devil.
holywhitebread said:
How is that AT&T's fault? Lol.
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Click to collapse
They would have touched it last when flashing their splash screenand doing the logo on the back. But a previous commenter said his gplay device was the same. I would look at how the phone fits in the retail packaging. Does it have room to move around at all, is what i would be looking at.
via Glade PlugIns
Cy_n_ic said:
They would have touched it last when flashing their splash screenand doing the logo on the back. But a previous commenter said his gplay device was the same. I would look at how the phone fits in the retail packaging. Does it have room to move around at all, is what i would be looking at.
via Glade PlugIns
Click to expand...
Click to collapse
I think it has some room to move because there doesn't seem to be anything keeping it in place or anything protective it has to sit on. Its just sitting on indent of the phone with the documentation. I think it happened during shipping possibly especially if it was man handled it could bounce around and scuff up but idk? i don't see how sliding on cardboard could cause marks like that.
Im also still waiting on Gplay to reply and fix there system to get me a new replacement...
Did you have any issues getting AT&T to initiate the return? This is ridiculous, mine has this too.
Cy_n_ic said:
They would have touched it last when flashing their splash screenand doing the logo on the back. But a previous commenter said his gplay device was the same. I would look at how the phone fits in the retail packaging. Does it have room to move around at all, is what i would be looking at.
via Glade PlugIns
Click to expand...
Click to collapse
AT&T wouldn't have done it themselves, just semantically speaking.
They would have made a deal with the OEM (Motorola) to make the modifications on their behalf before packaging.
Not defending AT&T or anything, of course.

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