Broken N1 Screen. I need recommendations... - Nexus One General

I just cracked (completely trashed) bothe the digitizer and the screen. Now my dilemma is: Should I wait and by my self a new phone (N2) or should I fix the phone myself?
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Here is a picture of how the phone looks.

What did you do? Drop it off a sky scraper? Jesus!
If it still turns on, and it really is only the screen, glass and digitizer, I'd say it's worth it to replace. How you'll go about doing that though is another story.
Good luck either way.

Hahaha the story. Well you see my car driver's seat does not stay down, so every time I get off the seat the seat elevates a little. I had my phone on my jacket and it came out of the jacket's pocket, and it went down the side of the seat. Without realizing that the phone had fallen down I sat down and bye bye screens.
There not much to say right.

Replacement screen and digitizer are cheap ... Get the replacement and bring that nexus back to its glory days
The joy that comes from completing a DYI job is like none other

Now I have decided to fix it. Does anybody know a reliable place to buy the digitizer and the screen? I saw some on Amazon and Ebay and even DealExtreme but where should I buy from?

ebay is probably your best bet asside from finding a broken phone that *hopefully* has the parts you need to swap to fix it.
also AFAIK the only way to get an AMOLED replacement is from a broken doner phone as all the replacements are LCD's used in the currently made Nexus one's
i've also never got a clear answer on if the LCD's work plug and play with AMOLED models i assume they do as they are selling them everywhere for replacements and i have not seen any complaints but you might want to check into that more before you buy one.
otherwise i will say having half way took apart 1 broken N1 its not very hard to do but you need the right tools and you need to read on how to do it because some parts are tricky and take your time and be very careful with ribbon cables as there are many of them and they are easy to damage or tear

what rom were you flashing?
I know how to fix this for free. Boot up in recovery and do nandroid back up. Your phone will be allrght. I dont suggest to flash nightly builds of any rom, as you see its dungerous

elkyur said:
what rom were you flashing?
I know how to fix this for free. Boot up in recovery and do nandroid back up. Your phone will be allrght. I dont suggest to flash nightly builds of any rom, as you see its dungerous
Click to expand...
Click to collapse
Are you freaking serious?
Forget the n1 get the nexus s

elkyur said:
what rom were you flashing?
I know how to fix this for free. Boot up in recovery and do nandroid back up. Your phone will be allrght. I dont suggest to flash nightly builds of any rom, as you see its dungerous
Click to expand...
Click to collapse
Hmmm...I believe we are supposed to laugh

xzr3b0rnzx said:
Are you freaking serious?
Forget the n1 get the nexus s
Click to expand...
Click to collapse
Nexus one is one and only best phone in the world. So are you freaking serios in buying cheap plastic of nexus s? The qsd825 chip of nexus one is perfect!
.

elkyur said:
Nexus one is one and only best phone in the world. So are you freaking serios in buying cheap plastic of nexus s? The qsd825 chip of nexus one is perfect!
.
Click to expand...
Click to collapse
I know the N1 is one of the best phones out there. One thing for sure is that no one has seen the final version of the N2. I don't think Google has announced the phone yet. (Correct me if I'm wrong) Now if there is an N2 in development then I want it. It's going to be Google's and I don't doubt they will go for the best hardware, just as they did with the N1.

I think you should fix the n1. I had one and loved it. I have the mytouch 4g now and still miss my n1 sometimes. If you decide you don't want to fix it let me know I'll buy it from you the way it is.

jsc619 said:
I think you should fix the n1. I had one and loved it. I have the mytouch 4g now and still miss my n1 sometimes. If you decide you don't want to fix it let me know I'll buy it from you the way it is.
Click to expand...
Click to collapse
Sorry man not for sale. Like somebody said somewhere. This is going onto my cell museum. Hahahaha. I know this phone is worth fixing over buying something I don't know how it's going to work.

radzuky said:
Sorry man not for sale. Like somebody said somewhere. This is going onto my cell museum. Hahahaha. I know this phone is worth fixing over buying something I don't know how it's going to work.
Click to expand...
Click to collapse
when I ran my n1 over pulling a car into work. I just had htc fix it it was only $115 and it cover the glass and digitizer. They also replaced the antenna cover and trackball for free. It looked brand new when I got it back.

jsc619 said:
when I ran my n1 over pulling a car into work. I just had htc fix it it was only $115 and it cover the glass and digitizer. They also replaced the antenna cover and trackball for free. It looked brand new when I got it back.
Click to expand...
Click to collapse
Thanks for the info. This looks like the most reliable soruce since they are going to put in a genuine screen in there. Will give them a call. Thanks

Send the phone in to HTC

Send it to HTC for repair since it has to still be under warranty and if you have rooted it they won't be able to find out until after repairing it. Fixing it yourself would be the next best thing if you feel confident with a torx screwdriver.

nexus5894 said:
Send it to HTC for repair since it has to still be under warranty and if you have rooted it they won't be able to find out until after repairing it. Fixing it yourself would be the next best thing if you feel confident with a torx screwdriver.
Click to expand...
Click to collapse
I have sent my phone in twice for hardware problems (they didn't fix it the first time). Both times it went in rooted (1st time with bootloader unlocked) and both times it has been returned fully stock (with bootloader locked).
They did not give me any hassles for the rooting.

Well I just sended the phone today. Hopefully everything goes fine.

Well I send the phone on thanksgiving day. I know no service. So the phone arrived to them on monday after thanksgiving. They fixed it on Tuesday, send it on wednesday, and received it on thursday.
My impressions...
+Payed 115 dls.
+they fixed the screens power button and replaced the trackball
+They also replaced the aluminum frame. (look at the picture it was all scraped)
only thing I saw as soon as I turned it on is the screen being kinda pinkish but it went away as i used it or my eyes got used to it. One of two.
I don't regret sending the phone to them. Could have not done a better move.

Related

Never put your Evo in your back pocket

it's been 24 hours since i used my evo, i'm still having a hard time shaking the feeling. yesterday on my way back from lunch to the office i parked in front to drop some things off, since i had a few things on my front pockets i didn't want to put my phone there, so i figure i'll put it on my back pocket for now. after dropping off the things, i jump back in my truck and i heard a funny sound, all i could do is look up and sigh hoping everything was ok, i pulled out my phone and everything seem fine at the time. when i got back inside my office i woke up my phone and that is when i discover my lcd was crushed and nothing was really visible. since is rooted im not sure if bb's black tie will still cover accidental, cuz im sure as soon as they fire it up they'll know and i'm afraid it will end up been rejected. before i send it off they asked if that was the only thing that was wrong i said yes, he goes on to tell me that will be the only thing they'll be doing and if there is another issue they will have to send it in again. i sure hope that's the only thing they do. if they rejected i found a few places where i can get it for $74.00 or so and i'll replaced my self. hope this goes quick, having to go back to my pre doesn't cease the feeling
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that sucks
but im shock @ people doing stuff like this to there EVO's mines clips to my side unless im @ home then its on my desk .
you still wouldn't be able to replace that under warranty since it's physical damage. The only way you would get it replaced is through insurance, and insurance doesn't give a **** about rooted or non rooted.
Last-Chance said:
you still wouldn't be able to replace that under warranty since it's physical damage. The only way you would get it replaced is through insurance, and insurance doesn't give a **** about rooted or non rooted.
Click to expand...
Click to collapse
black tie from best buy covers accidental, so i'm hoping they don't rejected cuz of the other
miguelchin36 said:
black tie from best buy covers accidental, so i'm hoping they don't rejected cuz of the other
Click to expand...
Click to collapse
yea but they still charge you 150 to send it out to fix it :/
miguelchin36 said:
black tie from best buy covers accidental, so i'm hoping they don't rejected cuz of the other
Click to expand...
Click to collapse
unless they replace the screen, then they won't be able to figure it out. It would require taking it apart even more and checking gpu and ****. And i'm pretty sure they won't take it apart in the store. You'll most likely be fine, unless it gets flagged at their repair center or w/e.
Sporkman said:
yea but they still charge you 150 to send it out to fix it :/
Click to expand...
Click to collapse
lol if that's the case, you're better off paying sprints 7$/month fee and getting a brand new one.
Last-Chance said:
lol if that's the case, you're better off paying sprints 7$/month fee and getting a brand new one.
Click to expand...
Click to collapse
indeed and if they send it out you will not get ( or ad-lest i did not get a rental phone ) so i was with out a phone for a week
Last-Chance said:
unless they replace the screen, then they won't be able to figure it out. It would require taking it apart even more and checking gpu and ****. And i'm pretty sure they won't take it apart in the store. You'll most likely be fine, unless it gets flagged at their repair center or w/e.
Click to expand...
Click to collapse
screen is fine, so i hope they skip that
Sporkman said:
yea but they still charge you 150 to send it out to fix it :/
Click to expand...
Click to collapse
according to bb, is at no cost what so ever, i pay a $9.99 monthly fee to them, if that is the case, i won't have them repair it and just replace the lcd my self
miguelchin36 said:
screen is fine, so i hope they skip that
according to bb, is at no cost what so ever, i pay a $9.99 monthly fee to them, if that is the case, i won't have them repair it and just replace the lcd my self
Click to expand...
Click to collapse
screen is fine? it looks cracked to me
My evo sits in my back pocket all day, every day, I've never had an issue. You must've just sat on it weirdly.
...or you could have just taken a hammer to it until there was not way for them to prove it was rooted. a broken phone is a broken phone.
Last-Chance said:
screen is fine? it looks cracked to me
Click to expand...
Click to collapse
what shows broken is the lcd passed the touch screen. I jump inside my truck so i guess that cracked it. when is asleep you can't tell there is anything wrong!
Thanks for the mounds of logic.
They cant tell the phone is rooted unless they plugged it in with usb and ran a view commands. Which is extremely rare for anyone to even do and they would just be doing it to be a **** if they did. I HIGHLY doubt they would even try to find out if you rooted it when you accidentally broke the screen. Its not like it was a problem like bluetooth or wifi not working (then rooting it could be the root of the problem). I personally wouldnt worry about it at all.
If it was Sprint you would just pay $100 and they send you a new one, sprint never sees it and all is well. I dont how best buy works.
You are correct there is no replacement cost. I work there as a second job. If it can be repaired they will send it off. If not they replace it with a new one. It is a great plan. The other issue I have no idea how they will handle it but I would not fret over it I believe you will be fine.
Sent from my PC36100 using XDA App
Back pocket?!?! ****** slap* what were you thinking!?!?!?
Best buy doesn't charge $150 for repair or replacement. They do however change a $150 deposit on loaner phones while yours has been sent out for repair. You get a refund when you return the loaner.
Sent from my PC36100 using XDA App
phatmanxxl said:
Back pocket?!?! ****** slap* what were you thinking!?!?!?
Click to expand...
Click to collapse
seriously, i guess i was in too much of a hurry and a lot on my mind that i didn't remember till i heard it croak
booyakasha said:
My evo sits in my back pocket all day, every day, I've never had an issue. You must've just sat on it weirdly.
Click to expand...
Click to collapse
I keep my EVO in my back pocket also, and I've only come close to doing this once. But since I keep it there out of habit, its become second nature to take it out or move it to a front pocket whenever I sit down. I don't even think about it.
I can defiantly see how this could happen to someone who doesn't normally keep it there.
Best of luck op. I'm thinking black tie should cover you ok.
Sent from my blah blah blah blah

[Q] G2 Desire Z Loose Hinge Fix!

G2 Fixed HINGE!!!!
This is how to fix your loose hinge problem so you can text on your bed!
First buy the case that i bought
Then put it on!
Finally push up on the case and the screen is stuck in place!
Go to the youtube page and click description because i cant post links here yet.
apply directly to the forehead!
whats that suppose to mean!? lol
"Push up"
then what? are you saying it locks in place?
Mine sure doesn't.
(do a google on "apply...)
burtcom said:
"Push up"
then what? are you saying it locks in place?
Mine sure doesn't.
(do a google on "apply...)
Click to expand...
Click to collapse
Did you read the instructions? You have to buy the case that i have. Its total of like 3 dollars or 2 +shipping..
thangbipbomz said:
Did you read the instructions? You have to buy the case that i have. Its total of like 3 dollars or 2 +shipping..
Click to expand...
Click to collapse
There were no instructions to read. You simply said to buy a case, no links or anything.
My guess is that he has a case that does not have a cutout for the hardware keyboard on the sides (hard to tell from the video, but it didn't look like it). Normally this is thought of as a poor design choice since that means it interferes with the keyboard while open (if you flick the phone open, it may not lay flat). If the case is sufficiently thin though, you can probably wedge the case edge against the edge of the keyboard, effectively holding it in place. Just my guess though.
I bet you're totally right, a case without a cutout and case wall is thin enough to wedge in the space behind the back of screen. That is why he repeated, "push up, push up".
ianmcquinn said:
There were no instructions to read. You simply said to buy a case, no links or anything.
My guess is that he has a case that does not have a cutout for the hardware keyboard on the sides (hard to tell from the video, but it didn't look like it). Normally this is thought of as a poor design choice since that means it interferes with the keyboard while open (if you flick the phone open, it may not lay flat). If the case is sufficiently thin though, you can probably wedge the case edge against the edge of the keyboard, effectively holding it in place. Just my guess though.
Click to expand...
Click to collapse
You have to go to the youtube page and click the description.
And here I thought someone found a new (real) solution...
it is a solution. You just need the 3 dollar case and push up and it wont become loose when you text on the bed.
Here is the link to the case the OP has (taken from his YouTube video):
http://www.amazon.com/gp/product/B0045EI356/
Be warned, your mileage may vary with purchasing this case. There is a really long thread in the Accessories forum about this exact one from Amazon. It seems like some of the people who bought it received cases with the cutout and others received cases that didn't have it. Most likely depends on which vendor you buy from and what they have stocked (you'll notice there are currently 18 different vendors). Notice, even in the pictures on Amazon, the cutout is there...
I actually bought this case a long time ago when that thread started. Mine has the cutouts. Great case for cheap (and I actually wanted one with the cutouts so I got lucky).
He's got a link on his you tube page to buy the case, but look at this picture taken from his video it looks like his middle finger is on the other side holding the screen up, and keeping it from opening,Is this a scam to sell more cases???? You be the judge.
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And OP dont get upset this is just my opinion and what I can see.
joemm said:
He's got a link on his you tube page to buy the case, but look at this picture taken from his video it looks like his middle finger is on the other side holding the screen up, and keeping it from opening,Is this a scam to sell more cases???? You be the judge.
And OP dont get upset this is just my opinion and what I can see.
Click to expand...
Click to collapse
This isnt a scam ill make another video if you want. I just want to help.. Why is everyone just thinking im trying to scam you guys.. This is the only solution i found out there beside voiding your warranty.
thangbipbomz said:
This isnt a scam ill make another video if you want. I just want to help.. Why is everyone just thinking im trying to scam you guys.. This is the only solution i found out there beside voiding your warranty.
Click to expand...
Click to collapse
Everyones just being cautious, there are a ton of scam artist out there trying to make a buck by any means, Like I said it just looked funny, along with no explination of how the case actually works. Your op said BUY the case, then put it on, then push up on it, what does that sound like?
joemm said:
Everyones just being cautious, there are a ton of scam artist out there trying to make a buck by any means, Like I said it just looked funny, along with no explination of how the case actually works. Your op said BUY the case, then put it on, then push up on it, what does that sound like?
Click to expand...
Click to collapse
Alright ill make another video as soon as i can. I dont get paid for any of this. I have the G2 and the loose hinge annoys me when i text on the bed. You DONT have to buy the case. I only said buy the case because this particular case makes the screen stay up. I think is because of the clamps they get stuck. Ill make another video
I also have to wonder -- if you're pushing hard enough to wedge the case behind the raised part of the keyboard, are you also putting too much stress on the hinge mechanism?
Sent from my HTC Vision using XDA App
ianmcquinn said:
I actually bought this case a long time ago when that thread started. Mine has the cutouts. Great case for cheap (and I actually wanted one with the cutouts so I got lucky).
Click to expand...
Click to collapse
I bought the case as well, and mine does NOT have the cutouts.
But for something that costs about $0.60-$0.80, who cares?!? How could this guy make money off of something so cheap? I still purchased the HTC OEM version as I wanted a better case that had those cutouts.
dustrho said:
I bought the case as well, and mine does NOT have the cutouts.
But for something that costs about $0.60-$0.80, who cares?!? How could this guy make money off of something so cheap? I still purchased the HTC OEM version as I wanted a better case that had those cutouts.
Click to expand...
Click to collapse
omg for the last time i dont make money. Its been on amazon way before i posted this up.

How to UNBRAND you Motorola Atrix Battery COVER.

I'm with Rogers here in Canada and hated the fact that AT&T was on the battery cover so I did a little experiment and it worked.
1) Get a Penny
2) Using the Penny slowly scratch off the AT&T Logo and make sure you don't press that hard.
3) Wipe your phone battery cover and now it is debranded and the AT&T Logo is Gone and you're phone is scratch free.
*** Use at your own risk I did it on my Atrix and it's perfect but I take no responsibility and I can't guarantee it won't damage your phone ***
how about a picture?
Can't you just use sugar? That's the safe way, because the sugar breaks down as you go. Saw it on Lifehacker, but here's the direct link:
http://www.instructables.com/id/How-to-remove-Logos-from-your-PDA--cell-phone-wit/
Kind of silly how easy that was... I tried a few things and it seems like the penny idea is the best so far. Have some patience. It eventually "catches" on the ink a bit and once part of it comes off, it's a lot easier to get off. I was able to get it off with my fingernail once I got it chipped a little.
I did the AT&T, HD Video and moto logo. Posting pics in a minute. Camera battery is dead.
Edit: ^ I can't speak for everyone, but I don't have sugar cubes sitting around. Even if I did, the prep for that method would take as long as this did. It's really up to the owner to choose, but having just tried the method described in this thread, I'd have to say there's not reason not to just grab a coin and start rubbing. The hardest part was getting up off my couch to grab a penny lol.
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And just so people don't freak out when they try this: Not sure about the OP, but you can barely see where the logos used to be from certain angles in the right lighting. I really, really have to try to see it, but it can be spotted. This might go away in a few days.. time will tell. It was really easy to bring out with the camera for some reason, so here is a shot with that showing up:
Loveeeer itttt! The penny worked, took me 2 minutes. Thank you
Sent from my MB860 using XDA App
Very nice.
awesome! literally took me 2 minutes as well.
looks so clean!
HOly crap I just took off the AT&T Logo not the Motorola Stuff....
Aww damn, I wish I saw this before I got my ghost armor full body protector put on saturday... I'd feel dumb having them reinstall it just to take the logos off.
What are you guys going to do when it comes time to sell your Atrix down the road? Was it really that big of a bother?
acPIZZA said:
What are you guys going to do when it comes time to sell your Atrix down the road? Was it really that big of a bother?
Click to expand...
Click to collapse
Your point? I think most people like debranded phones, especially the types who will be buying atrix's in 6-9 months for 400 or so bucks, which I think is the amount of time folks who debrand on this forum will have the phone.
acPIZZA said:
What are you guys going to do when it comes time to sell your Atrix down the road? Was it really that big of a bother?
Click to expand...
Click to collapse
It's a small thing that makes it look cleaner in my opinion. I'd imagine I can just buy a new cover by the time I might be looking at selling my phone. As mentioned, it might not even be an issue that a buyer would care about anyways.
ahha WOW THANKS OP!
i'm waiting for my AT&T Atrix in the mail right now but i was wondering the EXACT SAME THING for the longessst time!
i personally hate branded phones, and i was gonna see if Motorola sold battery covers on their site just to get an "unbranded" cover, but i will DEF try this penny trick once i get my Atrix
I'm also curious if Bell Canada will release with the Bell branded logo on the cover...
it's coming out next week
Bakedbread said:
ahha WOW THANKS OP!
i'm waiting for my AT&T Atrix in the mail right now but i was wondering the EXACT SAME THING for the longessst time!
i personally hate branded phones, and i was gonna see if Motorola sold battery covers on their site just to get an "unbranded" cover, but i will DEF try this penny trick once i get my Atrix
I'm also curious if Bell Canada will release with the Bell branded logo on the cover...
it's coming out next week
Click to expand...
Click to collapse
Bells phones are never branded and when their phone comes out it will be $599 plus taxes, I paid a little less than that plus I got one now. To be honest I haven't used mine yet I'm still waiting on the unlock code so its just sitting in my closet.
CC Lemon said:
And just so people don't freak out when they try this: Not sure about the OP, but you can barely see where the logos used to be from certain angles in the right lighting. I really, really have to try to see it, but it can be spotted. This might go away in a few days.. time will tell. It was really easy to bring out with the camera for some reason, so here is a shot with that showing up:
Click to expand...
Click to collapse
If you are willing to test it, with no warranty asserted by me, try a Mr. Clean Magic Eraser on what little bit it left. After peeling off the 100+ letters that comprised the name/location of the shady dealer where I bought my car, a few light passes of the eraser removed the faint outline that remained of the letters.
holy crap. that was the easiest case mod I've ever done on a phone. I literally did it in 30sec with the rounded back of my key. My old windows phones (SMT5600 particularly) had their logos on much harder than this thing
seriously i think i love my phone a lot more than before after this
I love my att logo as well as the Motorola logo. Both companies have done good things so far.
Sent from my MB860 using XDA App
Yep , I just did my mod to my atrix ... I love my pretty much unbranded N1 and now I have my atrix right there with it. Left just the moto label and removed all else and the blur added piece.
Did it with a dull key, looks great. No more AT&T, MOTO BLUR, HD Video, or on button logos!

Thin Pink Line - LCD broken?

My phone has developed a thin pink line running down the screen.
I have been on holiday on an island with no phone reception for a week so I didn't take the phone, so it's been at home without being touched.
Then I get back today, play around with it for only a few hours then this happens! It seemed to come on after a reboot.
At first I thought it was because I was playing with build.prop, but after restoring a backup it was still there. It's also there on the splash screen and in recovery, AND it's in the same position when I rotate my phone, so I'm pretty sure this is a hardware issue.
The point of the island story is because I was wondering if a rapid change in temperature could have something to do with it? The phone has been very cold for the week of no usage, but has been getting hot today obviously after charging and playing with it
Does anyone know what could have caused it?
And is there any way to fix it? Or should I just start looking at prices for the galaxy nexus...
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I am afraid you might have to send it to hTC for LCD repair.
nevermind, wrong section
Yup. This will have to go to HTC repairs.
I see you're rooted and have BlackIce ROM installed. I'd suggest flashing Stock RUU before sending it to them. (Warranty issues)
Cause of the problem : Maybe the temperature difference, although such problems are very hard to pinpoint. Even a minor speck or particle on the circuit board can wreck havoc at times.. I've had a PC monitor gone bad due to an ant crawling inside the system. :\
HellRa1SeR said:
I am afraid you might have to send it to hTC for LCD repair.
Click to expand...
Click to collapse
if4ct0r said:
Yup. This will have to go to HTC repairs.
Click to expand...
Click to collapse
yeah, i was afraid of that. i guess deep down i always knew it would come to that
if4ct0r said:
I see you're rooted and have BlackIce ROM installed. I'd suggest flashing Stock RUU before sending it to them. (Warranty issues)
Click to expand...
Click to collapse
thanks for that, i already have my exit strategy planned with all of the un-OFF'ing and RUU flashing i'll have to do. I'll wait to hear from HTC before i do that, i hate Sense!
if anyone else comes across this because they have a dead or stuck pixel i found this app in the market. it didn't work for me, but maybe someone else will find it useful
Just eBay a new digitizer/LCD for DHD comes as one unit for about 40 quid ! You tube has a video on how to strip down the DHD,not a lot too it. It saved me a small fortune, some phone shop was trying to charge me 120 pounds !!!!
Sent from my Desire HD using xda premium
TheOnlyHyland said:
Just eBay a new digitizer/LCD for DHD comes as one unit for about 40 quid ! You tube has a video on how to strip down the DHD,not a lot too it. It saved me a small fortune, some phone shop was trying to charge me 120 pounds !!!!
Sent from my Desire HD using xda premium
Click to expand...
Click to collapse
mate awesome idea, but i've had a look at a youtube video and it looks pretty full on. i'll have a think about it.
a phone repair place i called quoted me over $100 as well, but maybe it's worth it in case i completely screw something up!
Why even bother with repairing it yourself.
1. Why give yourself the hassle?
2. Why go to that expense?
All HTC phones have a 2 yr warranty get a stock rom on it, get it s on'd and get it sent back.
I've sent a few phones back to HTC and one of them was a HD2 with the same issue and the turn around and service was top notch
dwarf said:
Why even bother with repairing it yourself.
1. Why give yourself the hassle?
2. Why go to that expense?
All HTC phones have a 2 yr warranty get a stock rom on it, get it s on'd and get it sent back.
I've sent a few phones back to HTC and one of them was a HD2 with the same issue and the turn around and service was top notch
Click to expand...
Click to collapse
I'm afraid that my phone only had a 1 year warranty, and this happened in the 13th month of it's life I had a long discussion with HTC about their responsibility to make sure their hardware survives for a reasonable length of time, and could they extend the warranty, but they weren't interested. So I took it to a 3rd party repair place and they fixed it up for me for $110. It's worth it in the end, the phone will sell for more than that when I upgrade to my next phone.
Thanks for all of the replies everyone!
maatsby said:
I'm afraid that my phone only had a 1 year warranty, and this happened in the 13th month of it's life I had a long discussion with HTC about their responsibility to make sure their hardware survives for a reasonable length of time, and could they extend the warranty, but they weren't interested. So I took it to a 3rd party repair place and they fixed it up for me for $110. It's worth it in the end, the phone will sell for more than that when I upgrade to my next phone.
Thanks for all of the replies everyone!
Click to expand...
Click to collapse
Hi. Did it turn out to be a hardware issue or did it just need a new screen. I have the same problem on my i9505 and am intending on buying a new screen.
Thanks.
carbondeity said:
Hi. Did it turn out to be a hardware issue or did it just need a new screen. I have the same problem on my i9505 and am intending on buying a new screen.
Thanks.
Click to expand...
Click to collapse
New screen fixed it
Sent from my GT-I9300 using Tapatalk
maatsby said:
New screen fixed it
Sent from my GT-I9300 using Tapatalk
Click to expand...
Click to collapse
Thank you. Very much appreciated I will order one now.

WTF ATT!!

So I got my phone today and low and behold I have some serious (at least to me) blemishes and scratches on the back. Some pics below. I know they may not seem too bad but come on, this is a brand new phone, and unexceptable if you ask me. So I actually go to my nearby ATT store to see if they have stock already so they can swap it out and they don't have any yet. You could see it in the eyes of the workers that they hadn't seen one yet. Borderline oogling over it.
Anyways, they say call ATT and they'll send me another. I call and low and behold they CAN send me a replacement (not overnight mind you, I'd have to pay for that), but as I had to remind them, there is a backorder for it so they couldn't tell me when I'd get it. All this time I wouldn't be able to activate the phone. I say screw it, I'll keep it but you gotta give me something here. All they can do open a customer credit report and see if it goes through. Suffice it to say.....I'm pissed.
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Yeah this is a total case of WTF. Must have happened in the flashing process when they added all their carrier crap.
Wow. Was it shipped in bag full of rocks?
Thats how mine is from GPlay! Not as bad as yours but the same type of marks.... Seems like it was slid around and there was a bunch of dust/debris in the box on the phone.. I called them up right after I saw and they were gonna set me up with a new replacement but there is a problem with there system with that apparently...:roll eyes: So I have to wait for them to fix that then get in contact with me to set up the replacement... Im using this one in a case in the mean time but it definitely shouldn't fly to get one that looks this way!
Looks like someone was skate boarding on it before shipping. Lol I would return it. There is no fu#king way I pay over $700 for a screwed up phone.
Probably happened while they were tattooing that sweetass globe on the bottom. Well worth the sacrifice, IMO.
h0bnail said:
Probably happened while they were tattooing that sweetass globe on the bottom. Well worth the sacrifice, IMO.
Click to expand...
Click to collapse
Sorry about the phone man - Thankfully sprint didn't add any type of logo..
But this comment had me rolling for like 5 mins..
h0bnail said:
Probably happened while they were tattooing that sweetass globe on the bottom. Well worth the sacrifice, IMO.
Click to expand...
Click to collapse
Hilarious
Seriously, that is unacceptable. I'd be pissed. Hope u get the replacement soon, you never feel like its quite yours until you get the replacement.
Sent from my Nexus 9 using Tapatalk
h0bnail said:
Probably happened while they were tattooing that sweetass globe on the bottom. Well worth the sacrifice, IMO.
Click to expand...
Click to collapse
Hahaha this comment had me rollin as well. Sorry about your phone OP. Hopefully they give you some type of credit or something.
That valiant phone fought tooth and nail and tried to resist being tramp stamped. In the end the handset torturers won
h0bnail said:
Probably happened while they were tattooing that sweetass globe on the bottom. Well worth the sacrifice, IMO.
Click to expand...
Click to collapse
You sir win the internet for the day.
Sent from my Nexus 7 using Tapatalk
How is that AT&T's fault? Lol.
"A Lenovo company..."
I would try blast them Motorola and ATT on social media. No way you fork over that much cash money for A defectove unit. I also suggest you QC the camera carefully. It may have got the lense.
Motorola QC issue.
I was at my tmobile store when they unboxed their demo unit and it had the same nonsense. We considered that maybe they just purposely sent the ****ty ones to stores for demo purposes. Hope this is not a widespread issue
That's what you get for purchasing a phone from the devil.
holywhitebread said:
How is that AT&T's fault? Lol.
Click to expand...
Click to collapse
They would have touched it last when flashing their splash screenand doing the logo on the back. But a previous commenter said his gplay device was the same. I would look at how the phone fits in the retail packaging. Does it have room to move around at all, is what i would be looking at.
via Glade PlugIns
Cy_n_ic said:
They would have touched it last when flashing their splash screenand doing the logo on the back. But a previous commenter said his gplay device was the same. I would look at how the phone fits in the retail packaging. Does it have room to move around at all, is what i would be looking at.
via Glade PlugIns
Click to expand...
Click to collapse
I think it has some room to move because there doesn't seem to be anything keeping it in place or anything protective it has to sit on. Its just sitting on indent of the phone with the documentation. I think it happened during shipping possibly especially if it was man handled it could bounce around and scuff up but idk? i don't see how sliding on cardboard could cause marks like that.
Im also still waiting on Gplay to reply and fix there system to get me a new replacement...
Did you have any issues getting AT&T to initiate the return? This is ridiculous, mine has this too.
Cy_n_ic said:
They would have touched it last when flashing their splash screenand doing the logo on the back. But a previous commenter said his gplay device was the same. I would look at how the phone fits in the retail packaging. Does it have room to move around at all, is what i would be looking at.
via Glade PlugIns
Click to expand...
Click to collapse
AT&T wouldn't have done it themselves, just semantically speaking.
They would have made a deal with the OEM (Motorola) to make the modifications on their behalf before packaging.
Not defending AT&T or anything, of course.

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