So I got my phone today and low and behold I have some serious (at least to me) blemishes and scratches on the back. Some pics below. I know they may not seem too bad but come on, this is a brand new phone, and unexceptable if you ask me. So I actually go to my nearby ATT store to see if they have stock already so they can swap it out and they don't have any yet. You could see it in the eyes of the workers that they hadn't seen one yet. Borderline oogling over it.
Anyways, they say call ATT and they'll send me another. I call and low and behold they CAN send me a replacement (not overnight mind you, I'd have to pay for that), but as I had to remind them, there is a backorder for it so they couldn't tell me when I'd get it. All this time I wouldn't be able to activate the phone. I say screw it, I'll keep it but you gotta give me something here. All they can do open a customer credit report and see if it goes through. Suffice it to say.....I'm pissed.
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Yeah this is a total case of WTF. Must have happened in the flashing process when they added all their carrier crap.
Wow. Was it shipped in bag full of rocks?
Thats how mine is from GPlay! Not as bad as yours but the same type of marks.... Seems like it was slid around and there was a bunch of dust/debris in the box on the phone.. I called them up right after I saw and they were gonna set me up with a new replacement but there is a problem with there system with that apparently...:roll eyes: So I have to wait for them to fix that then get in contact with me to set up the replacement... Im using this one in a case in the mean time but it definitely shouldn't fly to get one that looks this way!
Looks like someone was skate boarding on it before shipping. Lol I would return it. There is no fu#king way I pay over $700 for a screwed up phone.
Probably happened while they were tattooing that sweetass globe on the bottom. Well worth the sacrifice, IMO.
h0bnail said:
Probably happened while they were tattooing that sweetass globe on the bottom. Well worth the sacrifice, IMO.
Click to expand...
Click to collapse
Sorry about the phone man - Thankfully sprint didn't add any type of logo..
But this comment had me rolling for like 5 mins..
h0bnail said:
Probably happened while they were tattooing that sweetass globe on the bottom. Well worth the sacrifice, IMO.
Click to expand...
Click to collapse
Hilarious
Seriously, that is unacceptable. I'd be pissed. Hope u get the replacement soon, you never feel like its quite yours until you get the replacement.
Sent from my Nexus 9 using Tapatalk
h0bnail said:
Probably happened while they were tattooing that sweetass globe on the bottom. Well worth the sacrifice, IMO.
Click to expand...
Click to collapse
Hahaha this comment had me rollin as well. Sorry about your phone OP. Hopefully they give you some type of credit or something.
That valiant phone fought tooth and nail and tried to resist being tramp stamped. In the end the handset torturers won
h0bnail said:
Probably happened while they were tattooing that sweetass globe on the bottom. Well worth the sacrifice, IMO.
Click to expand...
Click to collapse
You sir win the internet for the day.
Sent from my Nexus 7 using Tapatalk
How is that AT&T's fault? Lol.
"A Lenovo company..."
I would try blast them Motorola and ATT on social media. No way you fork over that much cash money for A defectove unit. I also suggest you QC the camera carefully. It may have got the lense.
Motorola QC issue.
I was at my tmobile store when they unboxed their demo unit and it had the same nonsense. We considered that maybe they just purposely sent the ****ty ones to stores for demo purposes. Hope this is not a widespread issue
That's what you get for purchasing a phone from the devil.
holywhitebread said:
How is that AT&T's fault? Lol.
Click to expand...
Click to collapse
They would have touched it last when flashing their splash screenand doing the logo on the back. But a previous commenter said his gplay device was the same. I would look at how the phone fits in the retail packaging. Does it have room to move around at all, is what i would be looking at.
via Glade PlugIns
Cy_n_ic said:
They would have touched it last when flashing their splash screenand doing the logo on the back. But a previous commenter said his gplay device was the same. I would look at how the phone fits in the retail packaging. Does it have room to move around at all, is what i would be looking at.
via Glade PlugIns
Click to expand...
Click to collapse
I think it has some room to move because there doesn't seem to be anything keeping it in place or anything protective it has to sit on. Its just sitting on indent of the phone with the documentation. I think it happened during shipping possibly especially if it was man handled it could bounce around and scuff up but idk? i don't see how sliding on cardboard could cause marks like that.
Im also still waiting on Gplay to reply and fix there system to get me a new replacement...
Did you have any issues getting AT&T to initiate the return? This is ridiculous, mine has this too.
Cy_n_ic said:
They would have touched it last when flashing their splash screenand doing the logo on the back. But a previous commenter said his gplay device was the same. I would look at how the phone fits in the retail packaging. Does it have room to move around at all, is what i would be looking at.
via Glade PlugIns
Click to expand...
Click to collapse
AT&T wouldn't have done it themselves, just semantically speaking.
They would have made a deal with the OEM (Motorola) to make the modifications on their behalf before packaging.
Not defending AT&T or anything, of course.
Related
I got called about more evo's today at BB, so i'm going to replace mine, wish me luck!
I'll post here with the hardware code and such to see if it's a brand new batch.
tell us if you find anything.
mad curious --- but the possibility of a new batch already is kinda low right? i mean would HTC put a new better batch into production this fast? if they do, damn our massive amounts of emails are helping.
chim4ira312 said:
tell us if you find anything.
mad curious --- but the possibility of a new batch already is kinda low right? i mean would HTC put a new better batch into production this fast? if they do, damn our massive amounts of emails are helping.
Click to expand...
Click to collapse
Very likely no changes yet, they are just pushing out very little. Curious note, the store got one single evo in, not a whole shipment, just one.
Old:
HW:0002
problems:
screen pealing
light leak
grounding problem
bad wifi
bad battery life
New:
Hw:0002
no light leak
screen is stuck firm(for now)
Problems:
Grounding (still present)
Headphone jack is fine on both and i'm still testing the wifi and battery.
I had them put my name back on the list at the bottom so maybe I can get a different batch next time.
I showed the BB people the screen grounding issue and they were like holy crap, then tried their test unit and it did the same thing.
hm. just one? just yours?
could that hint that sprint stopped production for a bit and are trying to fix the issues and readying for a new batch??
chim4ira312 said:
hm. just one? just yours?
could that hint that sprint stopped production for a bit and are trying to fix the issues and readying for a new batch??
Click to expand...
Click to collapse
I'm hoping so, i mentioned to a friend earlier that the huge delay could be that htc is fixing things before putting out more phones. Dangerous thing to do given that cell phones get 'old' VERY quickly but if it's what they are doing then they are amazing.
That sucks both have the screen issue.
do u think that radio shack will be getting more preordered evos in today..idk if radio shacks affiliated with best buy or not
radioshack is not affiliated at all with bestbuy lol
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SiL3nTKiLL said:
radioshack is not affiliated at all with bestbuy lol
Click to expand...
Click to collapse
Ohh lol..i had a airhead moment..thanx..but do you think they would cuz it seems sprint,radioshack and bestbuy get them around the same time on fridays? ive been waiting for mne since last thursday
Radioshack told me to call back on Friday. If not they probably won't get any until next Friday.
Bestbuy has no idea and don't expect anything this week.
Either HTC Evo production is more backed up than Incredible or Sprint/HTC is shutting it down to fix issues.
jerryparid said:
Radioshack told me to call back on Friday. If not they probably won't get any until next Friday.
Bestbuy has no idea and don't expect anything this week.
Either HTC Evo production is more backed up than Incredible or Sprint/HTC is shutting it down to fix issues.
Click to expand...
Click to collapse
The BB didn't even know they had this one coming in, called them to confirm that they had my name on the list and 30min later they called back saying they had one for me
mrono said:
Very likely no changes yet, they are just pushing out very little. Curious note, the store got one single evo in, not a whole shipment, just one.
Old:
HW:0002
problems:
screen pealing
light leak
grounding problem
bad wifi
bad battery life
New:
Hw:0002
no light leak
screen is stuck firm(for now)
Problems:
Grounding (still present)
Headphone jack is fine on both and i'm still testing the wifi and battery.
I had them put my name back on the list at the bottom so maybe I can get a different batch next time.
I showed the BB people the screen grounding issue and they were like holy crap, then tried their test unit and it did the same thing.
Click to expand...
Click to collapse
chim4ira312 said:
hm. just one? just yours?
could that hint that sprint stopped production for a bit and are trying to fix the issues and readying for a new batch??
Click to expand...
Click to collapse
mrono said:
I'm hoping so, i mentioned to a friend earlier that the huge delay could be that htc is fixing things before putting out more phones. Dangerous thing to do given that cell phones get 'old' VERY quickly but if it's what they are doing then they are amazing.
Click to expand...
Click to collapse
The thing is that there's only like 15 days left, I've calling them since past Monday without luck.
I'm glad I have insurance. Going to wait about 3 months then file my claim
rutter9 said:
I'm glad I have insurance. Going to wait about 3 months then file my claim
Click to expand...
Click to collapse
I am doing the same, although I certainly hope they dont patch the rooting by then and have that preloaded on new phones...that would be a tough choice then....defective screen with root or fixed screen without root
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What's the story?
Sent From My HTC Evo Using Tapatalk Pro!
a pictures worth a thousand words .
phone fell off seat in movie theater, like 2 feet from ground..
was it naked?
I cried a little inside when I saw this picture..
without a case ? ya
sorry.
I hate how badly HTC tempers some of their phones [screen that is]
I remember when I got my first TP2, broke screen on first drop... I had a replacement,... That I still have... I treat it like trash! And lemme tell you this thing is sturdy. My Evo... Has been abused, dropped, fell straight on the curb of the sidewalk (right onto the raised part and onto the floor). Only visible thing is a tiny dot of glass that chipped off the lower bottom right.. This one is sturdy as hell too...
this was my first time dropping the phone, I only had it for about two weeks.
The screen is like scratch proof but not shatter proof, it should be the other way around at least (hopefully both). I tried using my keys to scratch out a hole in the glass so i could take it out and see if i could get a replacement glass but the keys wouldnt even scratch as hard as i tried
i died a little inside when i saw that picture. if that happened to my phone...i would probably cry
Dang that really sux. I was so scared when I dropped my Evo at work from a height of 30 ft and lucky for me I just had sum dirt in the kick stand but that was the day I added insurance on my bill. I'm sure if u have insurance they will give u a new screen as there was a time with my instinct I broke the screen 3 times in a month and Sprint fixed it no questions asked
Sent from my PC36100 using XDA App
felacio said:
I cried a little inside when I saw this picture..
Click to expand...
Click to collapse
i LOLed really
Sporkman said:
i LOLed really
Click to expand...
Click to collapse
his name or the comment?
DirtyShroomz said:
his name or the comment?
Click to expand...
Click to collapse
@ the PIC why put a 500$ phone on a sent and EVEN take the chance of it falling ?
That sucks man . Well if you don't have insurance, they sell replacement touch screen digitizers on eBay. Not sure how easy it is to replace.
http://cgi.ebay.com/HTC-Sprint-Evo-...862017?pt=PDA_Accessories&hash=item4152abc101
I have no affiliation to that seller, just looked up the cheapest one that wasn't out of the country.
Looks like some guys just put up a repair video too and it doesn't look too difficult, but I'd be scared to do it myself lol.
http://www.repairsuniverse.com/htc-evo-4g-glass-touch-screen-digtizer-lcd-repair-guide.html
Most sprint repair stores are stocking glass/screen replacements. Just go down there and get it fixed, generally they can do them in 15-20 minutes
actually im within the first 30 days, so im taking the phone back to a store and swapping it for a brand new one. which seems like a great deal to me.
if you are rooted you will probably have to unroot... but you already knew that
I just flashed back to the stock rom i found in the evo wiki, that should be good correct ?
rockage said:
actually im within the first 30 days, so im taking the phone back to a store and swapping it for a brand new one. which seems like a great deal to me.
Click to expand...
Click to collapse
Good luck man. 30 days or not they're probably not gonna just swap an obviously damaged phone out for a new one. Not saying it wont happen, just.. good luck!
rockage said:
I just flashed back to the stock rom i found in the evo wiki, that should be good correct ?
Click to expand...
Click to collapse
You should be good with that. In my experience I've had no trouble taking rooted devices in to them. I always make sure at the very least it appears stock when they power it up.
I called them and they are the ones that suggested i just return it and get a new one since it's within thirty days. I called the store too, not sprint (sometimes they like to contradict each other).
I'm with Rogers here in Canada and hated the fact that AT&T was on the battery cover so I did a little experiment and it worked.
1) Get a Penny
2) Using the Penny slowly scratch off the AT&T Logo and make sure you don't press that hard.
3) Wipe your phone battery cover and now it is debranded and the AT&T Logo is Gone and you're phone is scratch free.
*** Use at your own risk I did it on my Atrix and it's perfect but I take no responsibility and I can't guarantee it won't damage your phone ***
how about a picture?
Can't you just use sugar? That's the safe way, because the sugar breaks down as you go. Saw it on Lifehacker, but here's the direct link:
http://www.instructables.com/id/How-to-remove-Logos-from-your-PDA--cell-phone-wit/
Kind of silly how easy that was... I tried a few things and it seems like the penny idea is the best so far. Have some patience. It eventually "catches" on the ink a bit and once part of it comes off, it's a lot easier to get off. I was able to get it off with my fingernail once I got it chipped a little.
I did the AT&T, HD Video and moto logo. Posting pics in a minute. Camera battery is dead.
Edit: ^ I can't speak for everyone, but I don't have sugar cubes sitting around. Even if I did, the prep for that method would take as long as this did. It's really up to the owner to choose, but having just tried the method described in this thread, I'd have to say there's not reason not to just grab a coin and start rubbing. The hardest part was getting up off my couch to grab a penny lol.
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And just so people don't freak out when they try this: Not sure about the OP, but you can barely see where the logos used to be from certain angles in the right lighting. I really, really have to try to see it, but it can be spotted. This might go away in a few days.. time will tell. It was really easy to bring out with the camera for some reason, so here is a shot with that showing up:
Loveeeer itttt! The penny worked, took me 2 minutes. Thank you
Sent from my MB860 using XDA App
Very nice.
awesome! literally took me 2 minutes as well.
looks so clean!
HOly crap I just took off the AT&T Logo not the Motorola Stuff....
Aww damn, I wish I saw this before I got my ghost armor full body protector put on saturday... I'd feel dumb having them reinstall it just to take the logos off.
What are you guys going to do when it comes time to sell your Atrix down the road? Was it really that big of a bother?
acPIZZA said:
What are you guys going to do when it comes time to sell your Atrix down the road? Was it really that big of a bother?
Click to expand...
Click to collapse
Your point? I think most people like debranded phones, especially the types who will be buying atrix's in 6-9 months for 400 or so bucks, which I think is the amount of time folks who debrand on this forum will have the phone.
acPIZZA said:
What are you guys going to do when it comes time to sell your Atrix down the road? Was it really that big of a bother?
Click to expand...
Click to collapse
It's a small thing that makes it look cleaner in my opinion. I'd imagine I can just buy a new cover by the time I might be looking at selling my phone. As mentioned, it might not even be an issue that a buyer would care about anyways.
ahha WOW THANKS OP!
i'm waiting for my AT&T Atrix in the mail right now but i was wondering the EXACT SAME THING for the longessst time!
i personally hate branded phones, and i was gonna see if Motorola sold battery covers on their site just to get an "unbranded" cover, but i will DEF try this penny trick once i get my Atrix
I'm also curious if Bell Canada will release with the Bell branded logo on the cover...
it's coming out next week
Bakedbread said:
ahha WOW THANKS OP!
i'm waiting for my AT&T Atrix in the mail right now but i was wondering the EXACT SAME THING for the longessst time!
i personally hate branded phones, and i was gonna see if Motorola sold battery covers on their site just to get an "unbranded" cover, but i will DEF try this penny trick once i get my Atrix
I'm also curious if Bell Canada will release with the Bell branded logo on the cover...
it's coming out next week
Click to expand...
Click to collapse
Bells phones are never branded and when their phone comes out it will be $599 plus taxes, I paid a little less than that plus I got one now. To be honest I haven't used mine yet I'm still waiting on the unlock code so its just sitting in my closet.
CC Lemon said:
And just so people don't freak out when they try this: Not sure about the OP, but you can barely see where the logos used to be from certain angles in the right lighting. I really, really have to try to see it, but it can be spotted. This might go away in a few days.. time will tell. It was really easy to bring out with the camera for some reason, so here is a shot with that showing up:
Click to expand...
Click to collapse
If you are willing to test it, with no warranty asserted by me, try a Mr. Clean Magic Eraser on what little bit it left. After peeling off the 100+ letters that comprised the name/location of the shady dealer where I bought my car, a few light passes of the eraser removed the faint outline that remained of the letters.
holy crap. that was the easiest case mod I've ever done on a phone. I literally did it in 30sec with the rounded back of my key. My old windows phones (SMT5600 particularly) had their logos on much harder than this thing
seriously i think i love my phone a lot more than before after this
I love my att logo as well as the Motorola logo. Both companies have done good things so far.
Sent from my MB860 using XDA App
Yep , I just did my mod to my atrix ... I love my pretty much unbranded N1 and now I have my atrix right there with it. Left just the moto label and removed all else and the blur added piece.
Did it with a dull key, looks great. No more AT&T, MOTO BLUR, HD Video, or on button logos!
I was crossing the street this morning still half asleep and was looking at my phone when I tripped over the curb and landed on my shift.
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According to newkidd Sprint should be able to repair it for free without replacing it since the screen and the phone itself works perfectly and I have TEP.
****ty pics taken by my touchpad.
That sucks man, but at least it's just cosmetic. Hopefully Sprint gets it fixed up for you nice and quick.
El_Phantasmo said:
That sucks man, but at least it's just cosmetic. Hopefully Sprint gets it fixed up for you nice and quick.
Click to expand...
Click to collapse
Yeah I'm not worried about. Still workin great!
Man, hope you get it fixed. I got mine stolen on monday, so I felt a similar pain. Just got my new one, and saw this. Hope you solve this.
linuxman008 said:
Man, hope you get it fixed. I got mine stolen on monday, so I felt a similar pain. Just got my new one, and saw this. Hope you solve this.
Click to expand...
Click to collapse
I HATE THIEVES!! ARGH!
Do you have tep? There's a program for tep that will locate your phone.
VICODAN said:
I was crossing the street this morning still half asleep and was looking at my phone when I tripped over the curb and landed on my shift.
Click to expand...
Click to collapse
Hey Vicodan - not satisfied with the standard benchmark tests you've been subjecting the phone to! Let the physical testing of the phone begin!!! - what's next - maybe leaving it next to the stove - hey - just kidding man- luckily you're ok- can really get messed up in a fall
Sent from my PG06100 using xda premium
linuxman008 said:
Man, hope you get it fixed. I got mine stolen on monday, so I felt a similar pain. Just got my new one, and saw this. Hope you solve this.
Click to expand...
Click to collapse
Glad your Shifty is still ok VICODAN . That truely pisses me off .
This is a post over on the MikMik by jadeboy7:
jadeboy7 said:
In the future, there is an app made just for this type of situation called "Plan B". Here is a Lifehacker article about it and HERE is a success story linked from Engadget.
Click to expand...
Click to collapse
VICODAN said:
I HATE THIEVES!! ARGH!
Do you have tep? There's a program for tep that will locate your phone.
Click to expand...
Click to collapse
I do, but the app wasn't installed, so it doesn't work :'(
And I tried to install plan b, I read lifehackers post on it awhile ago, but these people were expert thieves, they changed the service to another phone, and tried to make a purchase with it almost immediatly. Luckily, the charge was canceled and I ended service for the phone, then they sent me the new phone I'm currently using.
I would have loved it to work, but alas, sad. My only concern now is if there is a way to deauthorize that phone from my google account. Other than that, as soon as I get around to rooting this thing, I'll be fine.
Ouch!! That looks painful.. Poor shift!
Walk much???
Sent from my PG06100 using Tapatalk
Good reason to invest in a case
But good that you have TEP
Shifted from my EVO.
linuxman008 said:
I do, but the app wasn't installed, so it doesn't work :'(
And I tried to install plan b, I read lifehackers post on it awhile ago, but these people were expert thieves, they changed the service to another phone, and tried to make a purchase with it almost immediatly. Luckily, the charge was canceled and I ended service for the phone, then they sent me the new phone I'm currently using.
I would have loved it to work, but alas, sad. My only concern now is if there is a way to deauthorize that phone from my google account. Other than that, as soon as I get around to rooting this thing, I'll be fine.
Click to expand...
Click to collapse
Turn on Google's 2 Step Verification.
I broke my screen digitizer a few weeks ago. Luckily I was able to buy one off ebay and replace it myself. The only thing that I did wrong was I didn't really reglue it down to the frame, so dust and dirt has been getting underneath the screen (which you can see behind bright backgrounds). BTW, if anyone breaks theirs, here's a great video on how to take apart the whole phone.
http://www.youtube.com/watch?v=5QVll3ULwG8
sdk234 said:
Hey Vicodan - not satisfied with the standard benchmark tests you've been subjecting the phone to! Let the physical testing of the phone begin!!! - what's next - maybe leaving it next to the stove - hey - just kidding man- luckily you're ok- can really get messed up in a fall
Sent from my PG06100 using xda premium
Click to expand...
Click to collapse
LOLOLOL Well played. Thanks man.
Yeah I scraped my hand and my knee other than that I'm okay thanks to my shifty. <3
lol.. remember this thread? HTC got a kick out of it.
I had hoped that they would have sent those of us who ordered before the pop up box came up would have gotten the same gift, but boy was I wrong. A lousy water bottle included with the supposed $99 discount.
Had I known, I would have cancelled and reordered.
Anyone get a better mystery gift?
Superguy said:
I had hoped that they would have sent those of us who ordered before the pop up box came up would have gotten the same gift, but boy was I wrong. A lousy water bottle included with the supposed $99 discount.
Had I known, I would have cancelled and reordered.
Anyone get a better mystery gift?
Click to expand...
Click to collapse
That's some BS. Just one more thing I gotta throw or give away. Mine is supposed to be arriving tomorrow. I'll let you know what my mystery gift is.
Honestly, I was hoping it would be earbuds or something like that.
Sent from my Pixel 2 XL using XDA Labs
IM said it could be earbuds or a bottle. But apparently, the bottle is worth $99. ?
Trying to upload a screenshot of the conversation where he said it was actually with $99. I told him it better have gold in it.
I asked him to escalate, as he said they'll contact me soon.
OP makes a good phone, but it's always their weird business crap like this I find irritating.
agreed, the water bottle is a slap in the face. i hope we all make our voices heard and maybe they do something.
Just received mine too. Feel like a sucker. Damn water bottle
dreisus said:
Just received mine too. Feel like a sucker. Damn water bottle
Click to expand...
Click to collapse
Right? Well since I also received the $99 water bottle I had to go to a T-Mobile store where I could buy a decent case for $42 dollars. Sigh.
Sadly my experience was the same, got the same stupid tiny water bottle/thermos, I was hoping for another charger like they used to do (or at least something more useful). I also had to buy a case from T-Mobile since my nicer case is coming from China and could be here anywhere in the next 3 mo (sadly I'm not exaggerating shipping time).
I also received a really shiny metal water bottle. It's too small to be of much use and was I was pretty disappointed when I realized that's all the "surprise gift" was....
Pic of the water bottle please
Someone please upload the pic of the $99 goddamn water bottle....
Here's a link to the OP forum where people are pissed. I love what this guy did with the pic. ?
https://forums.oneplus.com/threads/mystery-gift.1322017/page-6#post-22254938
OP ordered me $20 to their overpriced store.
They also asked for feedback to be submitted to https://forums.oneplus.com/feedback/
This pretty will be my last Oneplus phone due to their deceptive marketing and screwing us over
https://imgur.com/TrW4SqK
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g96818 said:
This pretty will be my last Oneplus phone due to their deceptive marketing and screwing us over
https://imgur.com/TrW4SqK
Click to expand...
Click to collapse
I think that pretty much sums it up.
May send this back and get a Samsung instead.
Superguy said:
I think that pretty much sums it up.
May send this back and get a Samsung instead.
Click to expand...
Click to collapse
I concur. Was thinking maybe a pixel since it should be more mod friendly
I got today my oneplus 8t with just a bottle, without cover. Even the clear does not come with that one
Emanuel09 said:
I got today my oneplus 8t with just a bottle, without cover. Even the clear does not come with that one
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Click to collapse
Are you serious? I haven't opened mines yet.
Yes, of course just charger and cable. And misery box a bottle.
I'm really disappointed about the bottle too. I was hoping for at least a case and maybe earbuds but damn this really was a slap in the face. Unlike someone else that posted, I couldn't even find a case at my local T-Mobile store (or others within 15 miles of me). The cases on amazon seem like garbage right now as well.
Only good side is that shipping was fast... I got my phone before a lot of T-Mobile stores even had time to put up a demo unit according to one store I went to.
Graphically it is better
From NEVER SETTLE to NEVER MORE!!!