[Q] Cant charge phone? - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

For some reason I can no longer charge my phone... when I plug in the the charger (tried my original one and also an evo 4g charger), the battery tab will say "Charging" but the battery will drain. The charging light does not turn on. If plugged in while the phone is off, sometimes it will freeze at the big battery symbol with the circular loading icon, other times it will progress to the small battery symbol charging up, except the battery still does not actually charge.
Anyone know what I can do? It would suck to lose a 700 phone for such a silly reason. Thanks

Take it to the Sprint store.

Go back to stock unrooted before your phone does and take it to a sprint store and they can test it out for you.
Sent from my SPH-L720 using Tapatalk 4

Thanks for the replies. How do I reset to stock now that TriangleAway seems to be broken? I can flash the stock ROM but will I have trouble with the flash counter? I'm not sure if I have enough battery life to flash an old stock (pre MF9), triangle, then flash a new one. 18% left

I know this is not best case, but worst case there are batteries (2 in fact) that come with an external charger on Amazon for right around $25. It sucks that you can not get it to charge correctly as it should, but it you are worried, or need more battery to get back to stock this could be a work around for you.

You know, usb media transfer works, so literally the only problem with the phone is that it cant charge. Maybe I'll just get an external charger and run with it....
Edit: Think I will still be trying to take it to the store first. Does anyone know how to reset the flash counter since Triangle away is dead?

Edit: no option to delete

You Could downgrade to MDL triangle away worked on MDL.
Sent from my SPH-L720 using Tapatalk 4

Related

[Q] epic 4g permanently bricked on 2.2???!!!

I had my epic 4g and Odined to Dk28 with gps fix, clockwork, etc.
I played paintball and some of the dust went inside but when i got home i wiped the keyboard and slider. slider seems fine
I had the GPS running for about 2 hours until I got home. There was about 1/3 or 1/2 juice left but then It shut down and restarting, stating it only had no power left.
I took out the battery and it still boot loops (it gets to home screen - loads sd card/usb debugging/wifi and gps are on, but then reboots. im not even able to turn it off.
I tried pressing 1 and power for odin, it worked once or twice, but i wasnt able to flash it and restore it. (Yellow Com) but failed or not work.
after that 1 and power doesnt do anything, and neither does power, vol down, and camera.
please help, as i need to go back to work tomorrow.
thanks in advance.
Boot into Download Mode, flash back to stock (check the Epic Wiki for instructions), start over. Sounds like you've just got a bug somewhere in the whole process. Unless you've deleted, moved or whatever'd something you shouldn't have, you shouldn't be having this issue.
There is a thread for fixing bricked Epics.
If you press pwr, 1+pwr, vol. down+camera+pwr and nothing comes on nor charge light (red) comes on when plug in, then you have a very shiny expensive paper weight.
Sorry bro. I have one sitting on my desk with no insurance (OUCH)...
no light when i plug into usb or charger. cannot get into download mode. Wow i could brick a phone in under 3 weeks of getting it. going to sprint store.
Let us know what they say, Last time i went into the sprint store for an exchange they intentionally split water on the water damage film to try to say I voided my warranty. the reality is that they had already done diagnostics on the phone before they did this little trick so i was able to threaten to call my lawyer and got a replacement. I hate sprint so much....
Ouch, how did you know they already ran a diagnoses on it?
fone magically unbricked itself so i was able to get into download mode an Odin a 2.2 again. but the battery seems iffy...and this is only 3 week using the phone. its at 9% charged but shuts off. need to see if i can fully charge it. but may end up getting new phone at sprint store since its under 30 days and fone still looks new.
Maybe you just got a bad battery
Sent from my ComBadge
Sounds like you need to reset your battery stats.
didnt get new phone yet since phone hasnt bricked itself again yet.
i fully charged it last night and took it off teh charger before i went to sleep. now 10 hours later. its at 66% is that NORMAL?
sprint cust support said i should use default CHARGER to get best charging results. im using a ebay generic CABLE on USB does that matter? do they mean charger or cable or both?
A plain USB cable used to charge on a PC only draws 380mA to charge. A wall charger, like the one included with the phone, will charge at 600mA.
But still, neither should take the 10 hours you are seeing really. Wall charger is usually 3-3.5 hrs and USB charging is somewhere around 5-6.
victric said:
didnt get new phone yet since phone hasnt bricked itself again yet.
i fully charged it last night and took it off teh charger before i went to sleep. now 10 hours later. its at 66% is that NORMAL?
sprint cust support said i should use default CHARGER to get best charging results. im using a ebay generic CABLE on USB does that matter? do they mean charger or cable or both?
Click to expand...
Click to collapse
66% after 10hrs of use seems normal to me.
sry double post. using tether internet...
UH OH!
I was installing from some apks and the phone got into boot loop AGAIN!
I'm thinking about going to sprint and exchanging it. But im afraid of rooting it again...bc i think it might trigger the boot loop again. Any ideas?
re: last post, 66% after 10 hours of idle with screen off (this is "use"?) is normal?
victric said:
UH OH!
I was installing from some apks and the phone got into boot loop AGAIN!
I'm thinking about going to sprint and exchanging it. But im afraid of rooting it again...bc i think it might trigger the boot loop again. Any ideas?
re: last post, 66% after 10 hours of idle with screen off (this is "use"?) is normal?
Click to expand...
Click to collapse
Odin that thing back to 2.1 and exchange it.

[Q]Not Holding a Charge?

I'm new to the forums and I hate to be that noob but I kinda need my phone.
First off. What I did to the phone was Root it. That was Successful Completely.
Then I backup my phones stock rom. Which was also successful. While doing all of this, I had my phone on the charger. I then went about installing the Cyanogen Mod. This was also a sucess. I started putting my apps back on my phone. Main features.. Ebuddy and Skype then my phone hit 0% while it was still on the usb charge. I found this weird. After that, My phone wont turn on and wont hold a charge. Once in awhile it would turn on for a few secs but then nothing. I'm guessin i f*cked my battery or is there something unless I can do?
Sounds like it was discharging faster than it was actually charging thru the usb while doing all the flashing. There is a point when the battery will get so low it will do that and not charge at all. I've seen it quite a few times on here. It is a known issue tho. Have you tried a wall charger or a different battery?
Sent from "The" Evo using XDA Premium VIA your moms house.
A wall charger. I assume a charger I can plug the phone into an outlet right. Yeah I tryed to charge but it won't charge at all and I don't have a battery on hand. Is it bricked?
Also Since it's this low. Is there any way to restore my battery or would I need a completely new battery? and also how much does it cost for a new evo4g battery? Just got the phone a month ago so i havent looked into it
Here is one of the threads/people I was referring to. You can try to take it in and get a boost or try a different battery to be sure. (If you can get your hands on one)
http://forum.xda-developers.com/showthread.php?t=1070382
You can get a battery for cheap off ebay or amazon. Probably around 5-10 dollars. If you go to sprint, best buy, etc., probably going to run you 30-50 bucks.
P.S. For future reference there is a Q&A section, just don't want to see you get flamed
Your a life saver man, I know exactly what to do now. Only problem is . In the mass panic. I removed some stuff f rom the sd card. I have it on the comp though
Might have to do redo the mod but other then that .I should be up and good to go by later on
Good deal, glad you got it figured out.
MrJunpei said:
I'm new to the forums and I hate to be that noob but I kinda need my phone.
First off. What I did to the phone was Root it. That was Successful Completely.
Then I backup my phones stock rom. Which was also successful. While doing all of this, I had my phone on the charger. I then went about installing the Cyanogen Mod. This was also a sucess. I started putting my apps back on my phone. Main features.. Ebuddy and Skype then my phone hit 0% while it was still on the usb charge. I found this weird. After that, My phone wont turn on and wont hold a charge. Once in awhile it would turn on for a few secs but then nothing. I'm guessin i f*cked my battery or is there something unless I can do?
Click to expand...
Click to collapse
I would also suggest getting an extra battery and a battery wall charger and swap out charged batteries ( I never plug my phone in to charge it) battery life is way better that way and also make sure you wipe battery stats after flashing a new Rom. Instructions are all over Google.

Not recognizing battery

So after a long fiasco of installing an old GB leak before installing the latest version, to running into force close loops and freezing at the M logo. So finally i reflashed everything and rebooted and bam! i finally got 596 to work. But i noticed that my battery logo had a question mark and that it basically wasn't recognizing my battery. I thought maybe a simple reboot will fix it, went in cwm and flashed the 596 deodexer and rebooted. Got into the lock screen when i noticed it immediately said Connect Charger. When i unlocked the screen after about 10 seconds it went black and my phone wouldn't turn on. If i connect it to pc the led flashes blue for a second meaning the battery is dead but with the battery not being recognized it cannot charge. If i connect it to a wall charger it loads up the M logo and goes to the battery charging screen, when you completely drain your phone and need to wait til its 5% to turn on, but again has a question mark in it. I don't have any external chargers either. Whats my best course of action? Do i have to go out and buy a new battery...? All helps appreciated.
im very sorry about bumping my thread.., but my phones just sitting here useless and its very aggravating and extremely inconvenient so once again, any and all help is appreciated please gentlemen(ladies).
If you can boot even for a second, boot into clockwork recovery and find the option to wipe battery stats. I would try that.
Also, even with a charge, booting while plugged into AC causes it to show the charging screen. Unplug it, turn on your phone, and in the middle of booting THEN plug it in.
Sent from my DROIDX using XDA App
djsupersoak said:
If you can boot even for a second, boot into clockwork recovery and find the option to wipe battery stats. I would try that.
Also, even with a charge, booting while plugged into AC causes it to show the charging screen. Unplug it, turn on your phone, and in the middle of booting THEN plug it in.
Sent from my DROIDX using XDA App
Click to expand...
Click to collapse
Thank you for the reply, ill try wiping the batter stats asap might have to end up ghetto rigging a charge into it. Ive heard that car chargers/external chargers will still charge it, is this correct? I would love to try your second idea except for again i don't even have a charge anymore. i tap the lock button and the led flickers blue for half a second, which if im not mistaken means the battery is completely dead. While i guess its always possible, never really expected my phone to just randomly stop realizing there's a motorola batter inside of there.
Edit: also if im not mistaken i believe that i had tried to plug the charger into after/during boot up and it still says its not a certified battery or whatever the message is and refuses to charge.
Not entirely sure about the car charger idea. It might work. Kind of skeptical on that if it won't even charge when connected to a computer. You could always purchase a new battery, maybe the extended. If it doesn't work just return it. If you don't want to purchase one, I possibly could ship you an extra one just to borrow and try to see if it's a battery or phone issue.
If you have a friend with another droid x you could try borrowing his or her battery to see if the actual battery is the issue without buying one...
It sounds to me like the battery stats on your phone got corrupted when flashing the new software and need to be cleared, which as said before can be done in CW recovery. There is also an app called BatteryCalibration which will help the situation also after you actually get booted up.
Hope this helps!
Tone_Capone said:
If you have a friend with another droid x you could try borrowing his or her battery to see if the actual battery is the issue without buying one...
It sounds to me like the battery stats on your phone got corrupted when flashing the new software and need to be cleared, which as said before can be done in CW recovery. There is also an app called BatteryCalibration which will help the situation also after you actually get booted up.
Hope this helps!
Click to expand...
Click to collapse
I have actually seen the app before, at the time didnt really notice what it did but i understand a bit more now. If any of the actual charging methods work ill definitely try that. Might just have to hook it up to a split usb for a while to get a decent charge.
djsupersoak said:
Not entirely sure about the car charger idea. It might work. Kind of skeptical on that if it won't even charge when connected to a computer. You could always purchase a new battery, maybe the extended. If it doesn't work just return it. If you don't want to purchase one, I possibly could ship you an extra one just to borrow and try to see if it's a battery or phone issue.
Click to expand...
Click to collapse
Thanks for all the help man, really appreciate it. Ill try the car charger i suppose, wont hurt. Worst case I do actually have a friend with a DX so i can see whats up with that. Ive been meaning to pick up the extended for a while now just never really got around to it, guess this might give me an excuse. thanks for the offer to send out a battery though
No problem. I've got a bunch of unused stock batteries for various phones from all the extended battery upgrades we've gotten.
In any case, if you can't wipe battery stats, trying a friends battery or something would be the next best thing.
What I would do if you borrow a battery, if it STILL shows the question mark then it is a phone problem. Boot into CWM and wipe battery stats while using your friends battery, then try your own.
Even if your friends battery works without giving the question mark, wipe stats anyways and maybe it will stop doing it for yours.
Best of luck to you with this!
Sent from my DROIDX using XDA App
djsupersoak said:
No problem. I've got a bunch of unused stock batteries for various phones from all the extended battery upgrades we've gotten.
In any case, if you can't wipe battery stats, trying a friends battery or something would be the next best thing.
What I would do if you borrow a battery, if it STILL shows the question mark then it is a phone problem. Boot into CWM and wipe battery stats while using your friends battery, then try your own.
Even if your friends battery works without giving the question mark, wipe stats anyways and maybe it will stop doing it for yours.
Best of luck to you with this!
Sent from my DROIDX using XDA App
Click to expand...
Click to collapse
Great news gentlemen! so after trying the usb split usb method to charge my phone, the first time it didnt work. i just figured i didnt have the wires pushing on the battery poles enough so i retried it. Ended up forgetting it was plugged in and about 30-45 minutes later took it off. plug her in and my phone started up, good signs so far. Finally my os loaded and lo and behold, there's my battery showing green! So i quickly throw it on my wall charger and its charging too. Wiped my battery stats just in case anyways and reflashed everything. Got 596 loaded up and running and deodoxed. After trying to install a battery mod i got a few boot loops but after a wipe didn't work luckily i made a 596 nandroid before trying it. Flashed back to that and everything loaded up fine. Cant thank you guys enough for the help you've been. making a nandroid once my full set up is back to normal haha

Phone wont charge anymore!

So my SGS4 phone wont charge anymore!
- I went out on Sunday, and later came back home at night. I plugged in the phone and went to sleep.
The next day came over (Monday), in which my phone had full power and battery started draining for normal reasons. During the daytime, at one time, I noticed in the status bar, it said "T-mobile update" , I immediately lowered the status bar, but it was gone. Weird, I thought to myself as I didn't click any "yes" or "ok's", which I wouldn't press anyways. So the night came and I went to charge my phone to realize that it wont charge at all!!!
I tried:
- 3 different charges
- Charge by connecting it to PC (phone is not even detected)
- Let it plugged in all night powered off... woke up, still 2% batt. (Didn't charge)
I don't know what to do.
I might have to send it back to T-Mobile.
Info about my phone:
Rooted CF Autoroot.
No ROMs (Stock)
xologist said:
So my SGS4 phone wont charge anymore!
- I went out on Sunday, and later came back home at night. I plugged in the phone and went to sleep.
The next day came over (Monday), in which my phone had full power and battery started draining for normal reasons. During the daytime, at one time, I noticed in the status bar, it said "T-mobile update" , I immediately lowered the status bar, but it was gone. Weird, I thought to myself as I didn't click any "yes" or "ok's", which I wouldn't press anyways. So the night came and I went to charge my phone to realize that it wont charge at all!!!
I tried:
- 3 different charges
- Charge by connecting it to PC (phone is not even detected)
- Let it plugged in all night powered off... woke up, still 2% batt. (Didn't charge)
I don't know what to do.
I might have to send it back to T-Mobile.
Info about my phone:
Rooted CF Autoroot.
No ROMs (Stock)
Click to expand...
Click to collapse
Have you tried turning it off and charge? See if the adapter pins are not broken on the phone?
Sent from my GT-I9505 using xda app-developers app
DenmarkRootN00b said:
Have you tried turning it off and charge? See if the adapter pins are not broken on the phone?
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
The pins are fine.
I have tried charging the phone ON and OFF with 4 different chargers.
Weird.... I don't know what else to do... :'(
Sent from my GT-I9505 using xda app-developers app
Had a similar problem with s3. But it will super slow charge.. pc won't even detect but.
Samsung replaced the usb port and gave me brand new wall charger and usb cable. So get it serviced!
Sent from my GT-I9505
I'm sending the phone back to T-mobile.
My phone is rooted with CF-Autoroot (for the 9505).
Will I need to unroot, or change firmware????
Send it back. Unroot if you can.
where can I find the original firmware, or un-rooting way?
charge
Do you have another device to charge the battery? I wouldn't recommend trying to unroot your device without a battery with already 50%charge. Also, have you tried doing a battery pull for a few minutes to see if it will charge? I'd try doing a data wipe and factory reset before trying to unroot. You can find the stock firmware in the Android development forum. . just make sure to use the stock firmware instead of the prerooted firmware. I just worry that if you try to do a warranty claim, ttmobile might blame it on custom firmware and deny the claim... probably wouldn't happen but I'm overly cautious.
Try usb
After two monts, my S4 just stopped charging. Woke up one morning and saw that while plugged in all night, battery was at 40%, lower than when i plugged it in. I had been using a couple of old chargers and a dock...all had previously been working for a fairly speedy charge
So, plugging into a wall charger will not even get an acknowledgement from my phone, however, plugging into a turned on and charging laptop via USB will charge my phone. It takes longer to charge but works.
I am rooted and do not want to unroot and take my phone back to ATT unless i really have to. Hope to find a wall charger solution. Even the charger that came with the S4 is useless in the wall.

[Q] Charging Problem - Verizon xt907

Trying to fix a family members xt907 so here's the situation which has been nothing but headaches for me:
1. The Phone is only 7 months old and the bootloader is unlocked so warranty exchange is out of the question. She let the battery run down until the phone died. Then without charging the phone she turned it back on and it died again. From that point she couldn't get it to charge or turn back on while plugged in. At this point she brought it to me.
2. I got the phone and did a soft reset which finally got the charging screen to come up (showed the actual charging icon and the fill meter would flash up and then back down periodically). Problem is it never went past 0% after charging all night. I went ahead and tried to power it up thinking maybe it was just a glitch with the charging screen. Phone wouldnt boot. Just stuck at the Motorola logo. Another soft reset and the phone finally boots but now the battery icon showed a '?' and status showed '5% - Unknown'.
3. Performed a factory reset. No change. So I used RSD to flash the stock 4.1.2 firmware/kernel/modem, etc... What I found strange here is that despite the low battery Fastboot AP showed battery as OK, not low and let me flash (bootloader is unlocked, not sure if that affects low battery flashing or if that safeguard just wasnt built into the M).
4. So phone boots back up and shows 7% battery. Plugging in the charger at first notice has no affect. Battery stats shows '7% - Not Charging'. So I unplug the charger and the low battery warning pops up. Plug it back in and phone still doesnt register as charging, but says 'Not Charging'. Then I notice that the lockscreen shows '7% Charging'. Weird. Regardless of all that, the battery was not charging. The percentage never goes up and after reboots the percentage will remain the same. The battery does slowly discharge on the charger if I have it powered on.
5. I tried flashing a couple different roms before flashing back to stock and all had the same problem. I've formated /system hoping it was a problem with the OS but it didnt help. All of these charging tests were performed with the stock Motorola usb cable plugged into the wall charger. I tested the Motorola charger against my S4 to verify it works and also tried my Samsung charger on the Razr and it made no difference. However, booting the Razr M up with the Samsung charger resulted in the '?' in the battery icon and a notification in the status bar saying something about a CommServer starting. This notification was persistant and could not be dismissed. If I reboot the phone with the Motorola charger or no charger then that notification and the '?' dont appear.
6. I should also point out that I opened the phone up and disconnected the battery from the board and discharged the board. As a last resort I completely removed the battery and peeled back the tape on the bottom of the battery to expose the + and - terminals on the battery and wired it up to a stripped down charger and left it for a bit. Upon putting the battery back in the phone it showed a charge of 30% but still had all the same problems otherwise. So the battery is capable of taking a charge, it just wont take it through the phone, whether powered on or off. Thats what leads me to believe the battery itself is not bad. Its not practical for her to pull the battery to charge it, obviously. The phone detects the cable being plugged in and I can transfer files via usb cable to/from the computer no problem, so I'm fairly sure the Micro usb port is ok. Just refuses to charge.
A little lengthy but I'm at my wits end on this and really dont want to have her buy a $50 battery and then its a problem with the phone. I dont usually get stumped when it comes to fixing something but this one really has me. So if anybody can shed some light on this situation it would be greatly appreciated.
CallMeAria said:
Trying to fix a family members xt907 so here's the situation which has been nothing but headaches for me:
1. The Phone is only 7 months old and the bootloader is unlocked so warranty exchange is out of the question. She let the battery run down until the phone died. Then without charging the phone she turned it back on and it died again. From that point she couldn't get it to charge or turn back on while plugged in. At this point she brought it to me.
2. I got the phone and did a soft reset which finally got the charging screen to come up (showed the actual charging icon and the fill meter would flash up and then back down periodically). Problem is it never went past 0% after charging all night. I went ahead and tried to power it up thinking maybe it was just a glitch with the charging screen. Phone wouldnt boot. Just stuck at the Motorola logo. Another soft reset and the phone finally boots but now the battery icon showed a '?' and status showed '5% - Unknown'.
3. Performed a factory reset. No change. So I used RSD to flash the stock 4.1.2 firmware/kernel/modem, etc... What I found strange here is that despite the low battery Fastboot AP showed battery as OK, not low and let me flash (bootloader is unlocked, not sure if that affects low battery flashing or if that safeguard just wasnt built into the M).
4. So phone boots back up and shows 7% battery. Plugging in the charger at first notice has no affect. Battery stats shows '7% - Not Charging'. So I unplug the charger and the low battery warning pops up. Plug it back in and phone still doesnt register as charging, but says 'Not Charging'. Then I notice that the lockscreen shows '7% Charging'. Weird. Regardless of all that, the battery was not charging. The percentage never goes up and after reboots the percentage will remain the same. The battery does slowly discharge on the charger if I have it powered on.
5. I tried flashing a couple different roms before flashing back to stock and all had the same problem. I've formated /system hoping it was a problem with the OS but it didnt help. All of these charging tests were performed with the stock Motorola usb cable plugged into the wall charger. I tested the Motorola charger against my S4 to verify it works and also tried my Samsung charger on the Razr and it made no difference. However, booting the Razr M up with the Samsung charger resulted in the '?' in the battery icon and a notification in the status bar saying something about a CommServer starting. This notification was persistant and could not be dismissed. If I reboot the phone with the Motorola charger or no charger then that notification and the '?' dont appear.
6. I should also point out that I opened the phone up and disconnected the battery from the board and discharged the board. As a last resort I completely removed the battery and peeled back the tape on the bottom of the battery to expose the + and - terminals on the battery and wired it up to a stripped down charger and left it for a bit. Upon putting the battery back in the phone it showed a charge of 30% but still had all the same problems otherwise. So the battery is capable of taking a charge, it just wont take it through the phone, whether powered on or off. Thats what leads me to believe the battery itself is not bad. Its not practical for her to pull the battery to charge it, obviously. The phone detects the cable being plugged in and I can transfer files via usb cable to/from the computer no problem, so I'm fairly sure the Micro usb port is ok. Just refuses to charge.
A little lengthy but I'm at my wits end on this and really dont want to have her buy a $50 battery and then its a problem with the phone. I dont usually get stumped when it comes to fixing something but this one really has me. So if anybody can shed some light on this situation it would be greatly appreciated.
Click to expand...
Click to collapse
I presumed you tried to wipe the battery stats via the battery calibration app? not that I think it would make a difference. another option is enable/disable USB debugging. you could also try charging into a PC or a different outlet (perhaps that outlet does not provide a good current)?
not really sure, just tossing out some ideas...
jco23 said:
I presumed you tried to wipe the battery stats via the battery calibration app? not that I think it would make a difference. another option is enable/disable USB debugging. you could also try charging into a PC or a different outlet (perhaps that outlet does not provide a good current)?
not really sure, just tossing out some ideas...
Click to expand...
Click to collapse
I actually installed cwm recovery just to wipe battery stats. Im assuming it works the same way but I'll give the app a try. I'll try anything at this point. Tried your other ideas already though and didnt make any difference.
I appreciate the input. I'll give that app a try and see if it does something different from wiping battery stats in recovery.
CallMeAria said:
I actually installed cwm recovery just to wipe battery stats. Im assuming it works the same way but I'll give the app a try. I'll try anything at this point. Tried your other ideas already though and didnt make any difference.
I appreciate the input. I'll give that app a try and see if it does something different from wiping battery stats in recovery.
Click to expand...
Click to collapse
Doubt it. However, the issue seems to be with the hardware, and since it is not a software issue, Motorola could honor the warranty. Last resort would be to unroot and see if you can get an exchange.
Sent from my XT907 using xda app-developers app
have you tried a non moto cable? the one that came with my fone was total crap, would continuously connect and disconnect when i hooked it up to my comp or try to charge it, so i tried my old samsung cable and i didnt have any disconnect problems at all. just a suggestion
CallMeAria said:
I actually installed cwm recovery just to wipe battery stats. Im assuming it works the same way but I'll give the app a try. I'll try anything at this point. Tried your other ideas already though and didnt make any difference.
I appreciate the input. I'll give that app a try and see if it does something different from wiping battery stats in recovery.
Click to expand...
Click to collapse
Did you ever find a solution? I am having the same issues with my xt907.
What did you have it plugged in to? The fact that it said it was not charging indicates maybe you didn't have enough power coming through the charging port...
Sent from my XT907 using Tapatalk 4 Beta
uthkuknwme said:
have you tried a non moto cable? the one that came with my fone was total crap, would continuously connect and disconnect when i hooked it up to my comp or try to charge it, so i tried my old samsung cable and i didnt have any disconnect problems at all. just a suggestion
Click to expand...
Click to collapse
yeah I tried my Samsung cable as well.
jgramkow said:
Did you ever find a solution? I am having the same issues with my xt907.
Click to expand...
Click to collapse
No. Verizon finally sent her a refurb replacement. I got the battery to charge up by taking it out and rigging a charger to it. But the phone still wouldnt accept a charge with the battery back in and it lost the charge it did have 2-3 times faster than normal. Battery Stats also showed the battery was showing a pretty decent voltage so unless the battery itself has a low charge circuit that gets tripped I'd be hesitant to point to the battery itself. And the charger port transfered files just fine and the phone recognized when the charger was plugged in (would go from 'discharging' to 'not charging'. So yeah, I was left stumped. Hopefully somebody else can get this solved for you.
CallMeAria said:
yeah I tried my Samsung cable as well.
No. Verizon finally sent her a refurb replacement. I got the battery to charge up by taking it out and rigging a charger to it. But the phone still wouldnt accept a charge with the battery back in and it lost the charge it did have 2-3 times faster than normal. Battery Stats also showed the battery was showing a pretty decent voltage so unless the battery itself has a low charge circuit that gets tripped I'd be hesitant to point to the battery itself. And the charger port transfered files just fine and the phone recognized when the charger was plugged in (would go from 'discharging' to 'not charging'. So yeah, I was left stumped. Hopefully somebody else can get this solved for you.
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Just an update: I ended up buying a replacement battery and it fixed the charging issue. I rsd back to stock. Then, playing around with it, I booted to bootloader and selected "Factory" and it immediately booted back to stock, but, the battery had a "?" again. Ready to throw the damn phone against the wall, I rebooted it. The "?" is mysteriously gone. What is the "Factory" setting? I think I tried it before, but had CM10.1 installed. My theory is that this "factory" boot from bootloader actually soft bricked the phone. Either that or the issue was truly the battery and simply replacing it fixed things. I am up and running now, cm10.1 is flawless, imho. Thanks for the quick reply and I hope this helps anyone with similar issues.
Beware of the "Factory" bootloader option...........
Here we go again. Upon a reboot into recovery. Recovery is twrp 2.5. What I notice is the motorola boot img takes an extremely long time (2 minutes) to turn off and cyanogenmod to begin. Could there be something corrupt in the bootloader? Is there any way to reload the bootloader on this device? Anyone have any ideas? Could it be Recovery?

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