Database Users

HTC G2 "Known" Screen Issue - ARGH

So the phone worked fine, I brought it downstairs, start using the computer, check my phone and the screen is black with some lines, and what looks like a crack on the bottom near the buttons.
I called T-Mobile, who said it was a known issue, since corrected in newer shipments, that they usually replaced completely in-store, but there's no stores up here in Montreal. So then two reps both separately told me to call the factory/manufacturer HTC, who then told me that they don't cover screen problems, at all, ever. All they can do is initialize the normal off-warranty repair service for like 200$ and be phone-less for about a month.
I find this completely unacceptable and could use some help or HTC/TMO reps on the forums? This is my first phone and I'm not used to dealing with this...
Some similar: http://forums.t-mobile.com/t5/T-Mobile-G2/screen-went-out/m-p/511079/highlight/true#M15085
http://forums.t-mobile.com/t5/T-Mobile-G2/Screen-Display-Problems/m-p/523501
my fiancee's G2 screen went out last night, it looked like it shattered from the inside because there was a 1 1/2 inch crack under the glass. she says it was working perfectly fine, put it in her purse and a few mins later it wouldnt turn on. she didnt drop it or hit it against anything so i have no idea what happened. exchanged it at radio shack today (only had it 10 days) and the guy said it had to have been from a heavy blow. now i know she is capable of abusing phones but i believe that she didnt this time.
Click to expand...
Click to collapse
i had the exact same thing happy to my phone last night. i have only had it a few days. this is not a good sign for the G2 phone. i barely used it; it was never dropped, etc. there appears to be some kind of crack under the screen near the home button on the phone (maybe from pushing that button?) and the screen is out. the phone is still functional and can get calls, etc, but i cannot see anything. i am going in today to get it replaced but this worries me a lot about owning this phone.
Click to expand...
Click to collapse
wire said:
I had my phone plugged in today. I came back to find my screen looking like this whenever I try to turn it on. I can hear the phone perform tasks in the background, but my screen doesn't move.
I have a white screen with a bunch of vertical lines with one black vertical line in the center. What happened and what can I do to fix this?
Later: Got a new G2 yesterday. T-mobile swapped it out with no questions asked.
Click to expand...
Click to collapse

Can u send a picture? I want to see if its really physical damage
Sent from my HTC Vision using XDA App

lainvalenajr said:
Can u send a picture? I want to see if its really physical damage
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
On it. My friend will bring me his high-quality camera tonight.
Updated info.

Oh i see. Yea there was someone on the forum that has the same issue. Aha htc... they wont help. Well as long as t-mobile says its a know issue you should be able to replace your phone
Sent from my HTC Vision using XDA App

lainvalenajr said:
Oh i see. Yea there was someone on the forum that has the same issue. Aha htc... they wont help. Well as long as t-mobile says its a know issue you should be able to replace your phone
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
Can you link me to the thread or person?
T-Mobile told me to get help through HTC

Sorry i dont know... it was so long ago. Yea anyways HTC will never help. They only help if its like factory defects but they will always tranfer you back to t-mobile.
Sent from my HTC Vision using XDA App

I had the same issue and tmoible warrantied it and sent me a new phone
Sent from my T-Mobile G2 using XDA App

Yea lol... well i want to see the picture and see how it looks and Conclude.
Sent from my HTC Vision using XDA App

Still waiting on better camera but here's from my webcam. Turned on. You can kind of see a crack at the bottom. It looks different than before, when it was really obvious white lines, now it's darker but still changes depending on what the phone is supposed to be showing.
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The nip said:
I had the same issue and tmoible warrantied it and sent me a new phone
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
EXACT same issue? I want to call TMO again tomorrow but I'd like to have all the info I can to back me up.

Hmm... cant really see it but if the outside glass is crack am very sure t-mobile will say its physical damage but if the screen lcd is the only one cracked then am sure u can get a replacement as long as the glass aint cracked
Sent from my HTC Vision using XDA App

lainvalenajr said:
Hmm... cant really see it but if the outside glass is crack am very sure t-mobile will say its physical damage but if the screen lcd is the only one cracked then am sure u can get a replacement as long as the glass aint cracked
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
It looks pristine when the screen is off. I'm not knowledgeable about screens but it must be an inside layer, broken from a pressure or heat problem?

i have exactly this issue, and have ordered a new lcd to replace it with, looks like the digitiser is fine.
The part is due to arrive soon so i will let you know how it goes.

adrienspawn said:
It looks pristine when the screen is off. I'm not knowledgeable about screens but it must be an inside layer, broken from a pressure or heat problem?
Click to expand...
Click to collapse
Pressure... unlikely. Heat and cold contributes a lot when it comes to glass. My old phone cracked when it was really cold back where I use to live.
Sent from my HTC Vision using XDA App

Mine did that too. Called T-Mobile and they made me add the $6 monthly warranty and said i could remove it from the account after the swap

They made me reboot the phone and then check the moisture sticker thing under the battery. I just told them what the screen was doing and they replaced it. I had the insurance but I didn't have to use it for the warranty replacement.
Sent from my T-Mobile G2 using XDA App

The nip said:
They made me reboot the phone and then check the moisture sticker thing under the battery. I just told them what the screen was doing and they replaced it. I had the insurance but I didn't have to use it for the warranty replacement.
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
Did yours have a little crack near the buttons, but not the actual glass?

I have the same EXACT issue in the same EXACT spot. Noticed it when i took my g2 out of my pocket. The glass has no cracks scratches or anything!!Called tmobile the next day...the guy told me to take it a store to determine whether its "cosmetic" damage or not. Went to the store and they said its physical damage and wouldnt be covered. Called customer service at the store and she explained to me that this was a known issue. She called it "lcd bursting". Ordered my phone right then and there. Once i get the phone she was i have to send in my old one so that they can determine whether its covered under the warranty or not. If not its $279. Have any of you guys gotten charged the $279 if you had the small crack by the home buttons??

I never had this issue before... I have a little mytouch bag for my g2 and never put in my pockets... had this phone for hell of a long time. Wish you don't got to pay dude and if they do make you pay start b***hing at them
Sent from my HTC Vision using XDA App

I sent it in and they want me to pay 190$. And they didn't even know about ANY known issues. I told them to have their "technicians" recheck it with specific instructions.

my screen arrived today, and its all fixed. If worst comes to worst you can buy a new screen and do it yourself for so much cheaper than that.

Quick disassembly and potential touch unresponsive fix thread.

My Xoom has been rather unfortunate since I got it. I take it with me everywhere and that includes when I go out drinking with friends... It's taken many a fall. This has shown me what I deem a rather major flaw in the Xoom's design, internally. Allow me to demonstrate:
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What you'll need to start... Pardon the crapola pics, I took more than this but the SD card on my Droid is going caput so most of them are just empty jpgs... Luckily the ones I salvaged were able to show the general idea. Anyways. The bit you'll use to take the back shell off is a T-5. The one I have is a T-5H but you don't need one of those, these screws don't have a pin in the middle. That's just for the first 2 screws and the screws that hold the plastic half on, you'll need a T-6 for every other screw in the Xoom. You'll also want some kind of sturdy plastic shims, I used clippings from an old debit card. The tool kit I have pictured can be bought at an auto parts store(I think I picked it up at O'reilly's).
Unscrew the 2 screws that hold the USB/HDMI/charging plate on, this will come off. Keep your screws in a secure location so you don't lose them!
That's what it looks like without the cover.
From here, slide the back cover down, you'll notice it stops at a certain point, just enough to expose the expansion card Moto will replace for the 4G upgrade. They've made this thing super easy to upgrade in the future. Slide the cover back towards closed just a tiny bit so the clips aren't resting on the stop.
Slide those 2 pieces of plastic into the grooves, as illustrated, until you can't push them in any further, you've disengaged the stops, now, with the plastic still there, slide the cover the rest of the way off.
Here's where my SD card crapped out but it's no big deal. Moving...
The touchscreen controller is located in the lower right hand corner of the Xoom if you're looking at it from the back. As you can see, mine is dislodged and there's nothing actually securing it inside the Xoom besides double stick tape. The Xoom has like 57 screws inside it and they couldn't screw the touchscreen controller down with even one? No, it's got an adhesive on the back and then it's just pressed onto the metal frame... Not secure in the slightest, even a slight drop can dislodge it. I've already tried to use a better double stick tape, but that came undone, hence I'm doing this write-up.
This is my new solution, using a thin piece of foam doubled over itself. It's about a 2" by 2" square, maybe 1/8" thick or so, couldn't tell you where I got it, I just had it laying around. From here, with it sitting there, it's kind of tricky to get the Xoom back together, what I did was start lining up the back cover with the foam squished down against the touchscreen controller, then slid the cover back to its fully closed position. My foam happened to stay in place during all of this. It may not be that easy for others, YMMV.
So I boot up my Xoom, test it out, touch works again.
I'm still not certain I'm going to stay with this solution but we'll see. For now it's working perfectly. Even exchanging your Xoom for a new one isn't going to resolve this until Motorola actually resolves it themselves, which I doubt they will. Hope this was helpful, I'm not interested in getting into the gory details of full disassembly, that's beyond my pay grade.
I also just realized this solved the problem I was having with the right half of my screen thinking any kind of touch was a multitouch and pinch-zooming constantly. Win.

Fixed images, messed up the numbering when I posted.

Good, good stuff. Thanks for the write-up - these are the threads that used to differentiate xda from the hoards of other android forums.
Sent from my Xoom using XDA App

8 days later and not a single issue with touch on my Xoom.

Bump, Xoom still working great.

Elysian893 said:
Bump, Xoom still working great.
Click to expand...
Click to collapse
Good to hear it..you've gone where no man has gone before...

Awesome! Thanks for the information. I'll be sure to fix this once my touch screen stops working.

I've got a crazy idea....how about not getting ****faced and dropping you xoom multiple times?!

No need to be rude. Sometimes devices take falls. You gonna tell everyone not to let their kid watch cartoons on it?

SlCKB0Y said:
I've got a crazy idea....how about not getting ****faced and dropping you xoom multiple times?!
Click to expand...
Click to collapse
....My Xoom is pretty much brand new and has a touchscreen problem.

SlCKB0Y said:
I've got a crazy idea....how about not getting ****faced and dropping you xoom multiple times?!
Click to expand...
Click to collapse
I he was just being funny. I laughed.

So I got the cover off, got some foam in there
but I can't get the cover all the way on... its hairline just about to close up but Im afraid to use pressure
too much foam?
quick edit:
It was a slot on the bottom i kept hitting, i got it back on!
Will update with results tomorrow
edit2: most definitely still having the same problem after adding some foam to press down on that touch panel controller. Took me like 10 tries just to unlock the damn thing
WTF MOTOROLA !...anyone have any other suggestions? this is really pissing me off now.
edit3; so I took a deep breath and decided to investigate more... I have it open again, and holding down the actual connector seems to be improving the situation GREATLY. Im going to shift the foam from the controller to the connector and close it back up, and try again

Great thread. An idea of paint the back cover (white spray) are growing in my mind.

Hello,
I just wanted to share my solution for the unresponsive screen issue with the Motorola Xoom device:
reddit.com/r/xoom/comments/sytk0
I hope this helps anyone having a similar issue. Thank you.

Man i must say ur a brave heart...i cant even think of letting mine fall...seems kinda fragile....plus all the drop test videos screw around with your head
Sent from my MZ601 using XDA

thanks for this tip, i know how to dissasemble my xoom now! lol

Nice post. I'm having exactly the same problem and it's very easy to see reports for this same issue all around. Crappy Moto! This is the first "how to" post on this issue. Thanks a lot. I'll give it a try. put
EDIT: Following your "how to", I did exactly the same you did. The touch controller was a bit loose so I tight it with a small piece of foam. The hard part was putting the case back in place with the foam inside, but with a bit of patience I could eventually close the whole thing and now it's working again. Will see until when. Probably this device is one within many that fits in the planned obsolescence industry standard. FKU Mr. Bernard London.
EDIT 2: I actually have a big compulsion on acquiring new geeky stuff, but I hate to spend money because this is the industry standard. I hate to buy crap, and if I want to, I'll buy chinese stuff from Deal Extreme. Paying hundreds of dollars in goods from a well established and named company should be a warrant, at least, that it was built to last!
EDIT 3: I'l be moving soon to a Sammy Note 10.1. Hopefully not based on the planned obsolescence of the Xoom, but because I want it to!
EDIT 4: My XOOM "caput" for good. As I said before, I'm on Sammy note 10.1 and the XOOM will eventually go to repair.
Sent from my GT-N7100 using Tapatalk 2

Got my Xoom back, and it's great. Even after rooting, re flashing, opening, messing around, it was fixed for free, under warranty. It seems Motorola knows they have a case of premature obsolescence in this case.
Sent from my GT-N8000 using Tapatalk HD

Screen...

Well my Screen already went the way that some of us in the forum has went.
This really sucks, I have a workaround to make it work sometimes I just press a little hard in the bottom of the part that doesn't work, turn off the screen and then the phone works like new again but that is something that I don't like to do because it could damage the phone.
Here is a picture of the damaged part:
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Do you guys recommend me to buy this digitizer? : http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=251084340056
I REPEAT IS THE DIGITIZER NOT THE LCD, THE LCD IS WORKING EXCELENT, ALSO THE PHONE ( TEGRA ELITE )​
Thanks for all and God bless you!

Is it the screen visually blanking out in that area or is it not touch sensitive in that area? If it is visually not displaying in that area of the screen you need to replace the LCD. If it is not touch sensitive then you would need to replace the digitizer. If your replacing the digitizer, I'd spend the extra $10 and buy a new one. The one that you linked to is used and looks like there is a scratch or a crack at the bottom. That's my two cents.

Snaaky said:
Is it the screen visually blanking out in that area or is it not touch sensitive in that area? If it is visually not displaying in that area of the screen you need to replace the LCD. If it is not touch sensitive then you would need to replace the digitizer. If your replacing the digitizer, I'd spend the extra $10 and buy a new one. The one that you linked to is used and looks like there is a scratch or a crack at the bottom. That's my two cents.
Click to expand...
Click to collapse
Lol I did not post the right one, I will change the link right now; is the ditigizer, I made everything to make it work and really it works but then it stop working after some time, I think this is related to the crappy digitizer and also the heat they recieve makes them unsusable after some time....

I had a similar problem (except my strip was horizontal), and I tried the PDS fix, new ROMs, and a pile of other calibration tools, and arrived at the conclusion that a warranty repair was needed. It sucks, but there are a bunch of folks on these boards with this exact problem. I think the digitizers were cheaply made.
As an aside, I got no static from Moto for having an unlocked bootloader (though I did flash the sbf before sending it in). Good luck to you.

tobnddl said:
I had a similar problem (except my strip was horizontal), and I tried the PDS fix, new ROMs, and a pile of other calibration tools, and arrived at the conclusion that a warranty repair was needed. It sucks, but there are a bunch of folks on these boards with this exact problem. I think the digitizers were cheaply made.
As an aside, I got no static from Moto for having an unlocked bootloader (though I did flash the sbf before sending it in). Good luck to you.
Click to expand...
Click to collapse
Yes but I don't have warranty so my only option is to buy the digitizer.

Got the same thing with mine... . Warranty only run out 2 weeks ago.. And wifi and headphone jack all stopped working in the last week
Sent from my MB860 using XDA

I dropped my phone and cracked the screen.
I have that exact same digitizer from that seller with frame on its way to me, I bought one that was just the glass and had to be adhered to the existing frame, and the brand new OEM digitizer had dead zones. Hopefully this one will be a bit better.
I will let you know how it works!

I have bought two from these guys and could not be happier.
It's the easiest way to do the repair for sure. Just be prepared for a hard time with the ribbon cable if you have medium or above sized fingers.
It became much easier when I grabbed a pair of these...
There's something about the ribbon cable for the volume buttons being very fragile. I didn't have any trouble, just be aware, and if you have to mess with it be careful.
Oh, they ship it fast too!

JdgM3NT4L said:
I have bought two from these guys and could not be happier.
It's the easiest way to do the repair for sure. Just be prepared for a hard time with the ribbon cable if you have medium or above sized fingers.
It became much easier when I grabbed a pair of these...
There's something about the ribbon cable for the volume buttons being very fragile. I didn't have any trouble, just be aware, and if you have to mess with it be careful.
Oh, they ship it fast too!
Click to expand...
Click to collapse
Wait, two?, so the same happened with two screen already to you? also did you have any problems with touch after you replaced for the new one? Thanks and sorry for all the questions. lol
tomh235 said:
I dropped my phone and cracked the screen.
I have that exact same digitizer from that seller with frame on its way to me, I bought one that was just the glass and had to be adhered to the existing frame, and the brand new OEM digitizer had dead zones. Hopefully this one will be a bit better.
I will let you know how it works!
Click to expand...
Click to collapse
Okay thanks please let me know =) I will buy it next week (Monday)

i got caught in the same trouble! exactly the same place
it is temporarily solved when i flashed it with the 4.5.9.141 service pack(im still in the official rom and bootloader locked!)
So i think the problem should be attributed to the drivers!

gooyyaoyao said:
i got caught in the same trouble! exactly the same place
it is temporarily solved when i flashed it with the 4.5.9.141 service pack(im still in the official rom and bootloader locked!)
So i think the problem should be attributed to the drivers!
Click to expand...
Click to collapse
I don't think is the same problem as yours =P.
I just punched my digitizer the other day and everyting started working again (LOL ) But after a fews minutes it stopped working again. So I don't think an official ROM with LOCKED bootloader will solve my problem. =D
Anyways I'm buying a new digitizer tomorrow from this link: http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=251084340056
Also one more question guys...
Do I need anything else? Because I have some links on Amazon about "2mm Tape" and other about "Digitizer atrix Touch Screen adhesive" OR Does this one no need the tape because it already comes with the Frames and with the Adhesive?; Can someone confirm please.
Thanks for all and God bless you.

Did you look at the screen replacement guide thread? Everything you need to know is there.

TravisAntonio;[URL="tel:27542777" said:
27542777[/URL]]
Also one more question guys...
Do I need anything else? Because I have some links on Amazon about "2mm Tape" and other about "Digitizer atrix Touch Screen adhesive" OR Does this one no need the tape because it already comes with the Frames and with the Adhesive?; Can someone confirm please.
Thanks for all and God bless you.
Click to expand...
Click to collapse
There shouldn't be any need for adhesive as the only adhesive needed is to stick the glass to the frame and its already attached. My last tracking update was in Atlanta on the 13th, so hopefully it is in the UK by now and clearing customs! I'm looking foreward to getting my phone back working!

tomh235 said:
There shouldn't be any need for adhesive as the only adhesive needed is to stick the glass to the frame and its already attached. My last tracking update was in Atlanta on the 13th, so hopefully it is in the UK by now and clearing customs! I'm looking foreward to getting my phone back working!
Click to expand...
Click to collapse
So then I don't need anything than just replace it =D that's pretty nice, I just bought it this morning, I can't wait to see my phone working again, I want to test CM7 Offcial for Atrix but I just can't...
Thanks for all and God bless you.

I got a solution and its free. Depends if you wanna risk it. Gonna post solution later
Sent from my MB860 using XDA Premium App

stevendeb25 said:
I got a solution and its free. Depends if you wanna risk it. Gonna post solution later
Sent from my MB860 using XDA Premium App
Click to expand...
Click to collapse
Let's risk! lol, anyways my new one is coming, so let's risk .
Temporary Solution here: http://forum.xda-developers.com/showthread.php?t=1719653

Screen came this morning and fitted no problem, was much easier to fit than the standard ones you get which require a hairdryer and glue. It looks perfect and works perfect!
After over a month I am so happy to have my phone working again!
Sent from my MB860 using Tapatalk

The Digitizer just arrived and I replaced it with no problem, I don't know why people say that the ribbons are a problem, they didn't (I don't have bigger hands!). Also in order to put the new one I had to break the old digitizer inside, not outside so it can be used again if my new digitizer brokes (What I don't want never that to happen).
Thanks for all your help and God bless you all.

Received my replacement an hour ago and has screen lift.

Hi,
I received my Nexus 7 replacement an hour ago. It is sadly a C70K, was expecting a C80K. My brand new device has the screen lift issue.
If I place my Nexus 7 in front of my eyes and look after the screen (from right to left), I can't see the grey corner, but I can from the left to right. Well the right side of my Nexus 7 is lifted a little. What should I do :S Ask again a replacement? Just saying, i'm not opening my device to fix it.

Wow seriously? Is it affecting your usability? Leave it man. Suck it up.

guitarofozz said:
Wow seriously? Is it affecting your usability? Leave it man. Suck it up.
Click to expand...
Click to collapse
Unsure if I should leave it. I got it an hour ago, who knows if in 2 weeks it will be worse. Imagine if my screen break, it is not covered by warranty. :S

jamesst20 said:
Unsure if I should leave it. I got it an hour ago, who knows if in 2 weeks it will be worse. Imagine if my screen break, it is not covered by warranty. :S
Click to expand...
Click to collapse
I would replace it as it might get worse or if you want try one of the fix it yourself threads
Sent from my GT-I9100 using xda premium

androidkid311 said:
I would replace it as it might get worse or if you want try one of the fix it yourself threads
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Damn.. i just bought mine hours ago.. its a c80k and its got the smallest screen lift on the left bottom im guessing that is the typical area? hope it doesnt get worse... might just suck it up but if it gets worse.. who do i call for a replacement? Asus? Google? Bought it at Wallmart :S

ÜBER™ said:
Damn.. i just bought mine hours ago.. its a c80k and its got the smallest screen lift on the left bottom im guessing that is the typical area? hope it doesnt get worse... might just suck it up but if it gets worse.. who do i call for a replacement? Asus? Google? Bought it at Wallmart :S
Click to expand...
Click to collapse
I think you have 15 days to take it back to Walmart. I got my c80 from them and it was perfect.
Sent from my Galaxy Nexus using xda app-developers app

Rsmin said:
I think you have 15 days to take it back to Walmart. I got my c80 from them and it was perfect.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Thanks ill look at it a little closer.. becuase it seems very miniscule and im not too picky about things but if this is something that will cause issues later on.. i want to squash it now. Sucks becuase i already rooted it and custom ROM'd it up its all geared up for use..

androidkid311 said:
I would replace it as it might get worse or if you want try one of the fix it yourself threads
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Yeah i'm scared that it gets worse :'( Can I ask google for a replacement while they didn't receive my previous one? I mean, this one is a replacement and my old device is still in front of me.
I would try to fix it myself if it wouldn't void the warranty but it is not the case.

Other advices?
Sent from my Nexus 7 using Tapatalk 2

If it bugs you exchange it while you can, I would
jamesst20 said:
Other advices?
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
It's an "O" after the month number, NOT a zero

If u pass ur nail over the glass to the edge. Do you feel the edge? Or ur nail fall down.
Visually u can see less than 0.05mm un precision which is in my point of view too picky. This is how we adjust mechanic with simple visual technics. Using high precision tool
I can see mine is not adjusted to0.05mm but it s impossible to have a prefect glass totally flat on a series.
On a 1 to 5 cm Edge you can be more picky, but precision become less precise on bigger distance due to temperature dilatation, mounting technic...
My glass has maybe 0.1mm to 0.2mm difference on right top left side and middle right side. Top and bottom are leveled that visually I can not see anything.
This is plastic and glass for Pete sake....
Sent from my Nexus 7 using Tapatalk 2

Rsmin said:
I got my c80 from them and it was perfect.
Click to expand...
Click to collapse
The screen lift is still there, you just don't see it well. If you open the cover you will that Asus "fixed" the lift by removing 2 screws, that's not a fix. The lift still shows but is very unnoticeable. I'm trying to get a new set of flat screws and fix it myself the proper way, The Philips screws are too long and ****up everything by pushing the bezel into wrong direction. Here how mines looks:
Right side, proper with the bezel sticking out nice:
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Left side, with 2 "missing" screws and bezel misaligned due to lack of pressure:
Asus ****ed up nice on that one, ridiculous fix.

NeoMagus said:
If it bugs you exchange it while you can, I would
It's an "O" after the month number, NOT a zero
Click to expand...
Click to collapse
Yeah I've seen that in other topics that it is a O
Sent from my Nexus 7 using Tapatalk 2

swisstourist said:
If u pass ur nail over the glass to the edge. Do you feel the edge? Or ur nail fall down.
Visually u can see less than 0.05mm un precision which is in my point of view too picky. This is how we adjust mechanic with simple visual technics. Using high precision tool
I can see mine is not adjusted to0.05mm but it s impossible to have a prefect glass totally flat on a series.
On a 1 to 5 cm Edge you can be more picky, but precision become less precise on bigger distance due to temperature dilatation, mounting technic...
My glass has maybe 0.1mm to 0.2mm difference on right top left side and middle right side. Top and bottom are leveled that visually I can not see anything.
This is plastic and glass for Pete sake....
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
No I dont feel the edge with my nails at all in the middle of the left side =-O
Envoyé depuis mon Nexus 7 avec Tapatalk

Can I ask for a replacement while they didn't receive my previous device?
Sent from my Nexus 7 using Tapatalk 2

TECK said:
The screen lift is still there, you just don't see it well. If you open the cover you will that Asus "fixed" the lift by removing 2 screws, that's not a fix. The lift still shows but is very unnoticeable. I'm trying to get a new set of flat screws and fix it myself the proper way, The Philips screws are too long and ****up everything by pushing the bezel into wrong direction. Here how mines looks:
Right side, proper with the bezel sticking out nice:
Left side, with 2 "missing" screws and bezel misaligned due to lack of pressure:
Asus ****ed up nice on that one, ridiculous fix.
Click to expand...
Click to collapse
I just got mine a few hours ago, wasn't home when it arrived. I had a C60K but now its C70K returned it for screen lift, flicking screen and headphone jack being defected. Two of my problems were fixed but the one that wasn't was the screen lift. I open up the back and see that three, not two but three of the screws missing. GG. what the heck is Asus doing?! I will be sending this back..
Edited: So I just put back in the back and the screen isn't lifted anymore..also the sponge feeling of it when I press down which caused the ripples on screen is gone. Did I just fix it by taking off the cover and putting it back on haha.

I was freaked out the first time I opened mine. Once you do you find that it is no different then most battery doors on phones. Its not made to be unopenable. It just pops off. If they made a little indent like on my Galaxy Nexus, it would be easier to pop open a corner at first. A credit card won't work because the edge is flat. You need a guitar pick or a plastic spoon.
I used the washer trick and this is the real fix. You basically grab a medicine pack with the push out plastic/foil. Poke a hole with a safety pin then cut a circle around it. It needs to be very small. Bam washer.
I used 2 where its really bad (shown in the picture above) and one on the screw below it. It pulls the screen in tight.
Mine looked worse then picture above and looks like the image of the right side after.
All you do is take out the screw, pop the plastic washer over the screw, and put it back. Took literally like 3 minutes. Just make 3 washers, pop the back, zip, zip, done.
Sent from my Nexus 7 using xda premium

player911 said:
I was freaked out the first time I opened mine. Once you do you find that it is no different then most battery doors on phones. Its not made to be unopenable. It just pops off. If they made a little indent like on my Galaxy Nexus, it would be easier to pop open a corner at first. A credit card won't work because the edge is flat. You need a guitar pick or a plastic spoon.
I used the washer trick and this is the real fix. You basically grab a medicine pack with the push out plastic/foil. Poke a hole with a safety pin then cut a circle around it. It needs to be very small. Bam washer.
I used 2 where its really bad (shown in the picture above) and one on the screw below it. It pulls the screen in tight.
Mine looked worse then picture above and looks like the image of the right side after.
All you do is take out the screw, pop the plastic washer over the screw, and put it back. Took literally like 3 minutes. Just make 3 washers, pop the back, zip, zip, done.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
You da man. Thanks for the tip.
Sent from my SAMSUNG-SGH-I747 using xda premium

Opening the device would break my warranty
Sent from my Nexus 7 using Tapatalk 2

A sad ending to my 2month old phone...

Finished a training ride today...reached into my jersey pocket to call home andddd it slips and lands on the corner.
2 months old only. Damn. :/ Hurts my pocket for sure as I saved up and finally moved on from a GNexus 2 years later. (<--I'm a student)
Feast your eyes on broken glass (LCD still works but the digitizer which is bonded to the glass is broken). Sony quoted me 50% of the cost of the phone just to replace and repair it. That's not worth it IMHO. Sigh. Guess I'll just sell it for parts and go hunting for a 2nd hand phone......
http://imgur.com/a/mSpk9

it looks pretty bad..

cafenetland said:
it looks pretty bad..
Click to expand...
Click to collapse
:crying:
i'm a total idiot. WHY DID I LET THE PHONE SLIP?!!??!!!
Yeah i'm SoL. Parents aren't offering any support so I'm most likely going to
sell this for parts on CTO if anybody wants it and just see what kind of replacement phone I can get.
The new Meizu or Xiaomi looks quite nice. :/ Won't be able to afford anything expensive

droid_does said:
:crying:
The new Meizu or Xiaomi looks quite nice. :/ Won't be able to afford anything expensive
Click to expand...
Click to collapse
hmm. it'll be like riding a donkey rather than a horse...

damn it looks bad

Sorry for the loss, but I gotta ask.. How did u get the dialer and clock on the same screen.
Ps. You could get a replacement screen and fix it yourself
Sent from my C6603 using xda app-developers app

Ereckson said:
Sorry for the loss, but I gotta ask.. How did u get the dialer and clock on the same screen.
Ps. You could get a replacement screen and fix it yourself
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
Thats the lock screen (pin lock)
I could...but the cost isn't too far off from an official repair ($100US) but even if I fixed the screen I loose the water resistance because as you can see there's a chunk of the bottom left frame missing

Ouch! That took quite a hit what type of surface did you drop it on? Hope you find a solution soon.
Sent from my C6603 using XDA Premium 4 mobile app

sucker for sony's said:
Ouch! That took quite a hit what type of surface did you drop it on? Hope you find a solution soon.
Sent from my C6603 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I'm 5.7" so roughly from 5.5" height?
Went straight corner down to concrete. There was a crunch *ouch :/
It looked ok though until I powered on the screen and it wouldn't respond.

It's actually easy to fix, check online for spare parts. They sell the body for 30 euro's and the screen varies
Sent from my C6603 using xda premium

Sorry to hear that, such a shame. Check out Amazon. I noticed some spares kicking up on there a few days ago. Screens and bodies.
Sent from my C6603 using xda app-developers app

droid_does said:
Finished a training ride today...reached into my jersey pocket to call home andddd it slips and lands on the corner.
2 months old only. Damn. :/ Hurts my pocket for sure as I saved up and finally moved on from a GNexus 2 years later. (<--I'm a student)
Feast your eyes on broken glass (LCD still works but the digitizer which is bonded to the glass is broken). Sony quoted me 50% of the cost of the phone just to replace and repair it. That's not worth it IMHO. Sigh. Guess I'll just sell it for parts and go hunting for a 2nd hand phone......
http://imgur.com/a/mSpk9
Click to expand...
Click to collapse
Did you have it in any kind of TPU/GEL/hard case?

knightpt said:
Did you have it in any kind of TPU/GEL/hard case?
Click to expand...
Click to collapse
The phone's naked, if there's any protection, it'll not end up like this, very sorry to hear about your phone
Sent from my C6603 using XDA Premium 4 mobile app

JasonX199 said:
It's actually easy to fix, check online for spare parts. They sell the body for 30 euro's and the screen varies
Sent from my C6603 using xda premium
Click to expand...
Click to collapse
Kirkymole said:
Sorry to hear that, such a shame. Check out Amazon. I noticed some spares kicking up on there a few days ago. Screens and bodies.
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
I did check. Final cost would bring me to roughly the same price or just a little cheaper than an official repair.....
Thraxzzz said:
The phone's naked, if there's any protection, it'll not end up like this, very sorry to hear about your phone
Sent from my C6603 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Indeed. I kept it naked because I had the charging dock and I didn't want to deal with taking the case on and off all the time. I should've gotten one. Phone landed corner first which is why the damage is like this. If it was flat on the back it might have taken it better

droid_does said:
Finished a training ride today...reached into my jersey pocket to call home andddd it slips and lands on the corner.
2 months old only. Damn. :/ Hurts my pocket for sure as I saved up and finally moved on from a GNexus 2 years later. (<--I'm a student)
Feast your eyes on broken glass (LCD still works but the digitizer which is bonded to the glass is broken). Sony quoted me 50% of the cost of the phone just to replace and repair it. That's not worth it IMHO. Sigh. Guess I'll just sell it for parts and go hunting for a 2nd hand phone......
http://imgur.com/a/mSpk9
Click to expand...
Click to collapse
What is Samsung now paying students to write bad stuff about Sony? It looks a bit too much chipped off if it only fell from your pocket.. unless you're 2,5m tall.

Sidd_9 said:
What is Samsung now paying students to write bad stuff about Sony? It looks a bit too much chipped off if it only fell from your pocket.. unless you're 2,5m tall.
Click to expand...
Click to collapse
THIS PHONE ISN'T AS DURABLE AS YOU THOUGHT, KID.
The digitiser of mine is broken and I didn't even drop it. It's because of the heat from CPU instead according to many shops that I went to.

LewisGauss said:
THIS PHONE ISN'T AS DURABLE AS YOU THOUGHT, KID. .
Click to expand...
Click to collapse
Idk man I've dropped this phone into my kick drum whilst recording, ive dropped it on concrete, tile, no scratches, may just be the fact that this guy was unlucky enough to have it land DIRECTLY on the corner which is really ouch.

LewisGauss said:
THIS PHONE ISN'T AS DURABLE AS YOU THOUGHT, KID.
The digitiser of mine is broken and I didn't even drop it. It's because of the heat from CPU instead according to many shops that I went to.
Click to expand...
Click to collapse
KID's news-flash for you - heat always makes anything less durable. So no, don't leave your phone in the sun or don't try to power the processor above what was factory made.

Sidd_9 said:
KID's news-flash for you - heat always makes anything less durable. So no, don't leave your phone in the sun or don't try to power the processor above what was factory made.
Click to expand...
Click to collapse
i dropped my phone while i was climbing some mountains , fell on rocks an gravel from pocket hight and bounced 1 time ( i am 1.82 m ) and only got a small small scratch... it looks like your phone was thrown to the ground :\ sorry for your loss mate

droid_does said:
Finished a training ride today...reached into my jersey pocket to call home andddd it slips and lands on the corner.
2 months old only. Damn. :/ Hurts my pocket for sure as I saved up and finally moved on from a GNexus 2 years later. (<--I'm a student)
Feast your eyes on broken glass (LCD still works but the digitizer which is bonded to the glass is broken). Sony quoted me 50% of the cost of the phone just to replace and repair it. That's not worth it IMHO. Sigh. Guess I'll just sell it for parts and go hunting for a 2nd hand phone......
http://imgur.com/a/mSpk9
Click to expand...
Click to collapse
Dear friend ...
Dont worry ...
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it is just US $46.00 ...
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Visit here ...
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