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Has anyone suffered this problem? Phone rings, I pick up the call, the screen shows connected and starts the call timer but you cant hear anyone the other end. hang up the call and the phone freezes with only a soft reset (taking battery out) works. I have a T-Mobile contract handset and was running the 1.43 rom. I thought maybe flashing to another rom might help so tried the 1.48 update but still having problems. I have hard reset and installed no software but still have the problem. Any ideas guys.....
Since I cant see this problem on the forum I'm guessing its hardware related. I guess I'm going to have to find the original T-Mobile rom and flash it back before returning.
hey, I had the same problem and had even started a thread today. I went for broke and did a hard reset and this has solved it. Back up all your info and hard reset and pronto good to go!!
I wish it was that easy for me. I have hard reset 3 times, the last time I didnt install any software just in case one of my apps was causing the problem.
Everything seemed fine for a day or so then someone called me and it crashed again.
HTC HD2 call crashe Bug
flashflash said:
I wish it was that easy for me. I have hard reset 3 times, the last time I didnt install any software just in case one of my apps was causing the problem.
Everything seemed fine for a day or so then someone called me and it crashed again.
Click to expand...
Click to collapse
it has happen to me 2 times in one month, first time i was listening some musique some one call and as soon the call ended it Freeze.
Another time the phone was on stand by and some one call, and could not answer the phone just freeze.
Why why why Is HTC brilliant
I have the same problem with my WWE HD2. It seems to be linked to music playback off a slow microSD card. I used to get the bug with a Class 2 16GB card if I happened to be listening to music while I received the phone. After tha call ended the playback would resume normally but after a while it would start to stutter (reminds me of a similar bug in the original Diamond, infact) and eventually stop. After that, the phone would just stop responding to any inputs.
After popping in a Class 6 8GB card the issue is gone.
novaci said:
I have the same problem with my WWE HD2. It seems to be linked to music playback off a slow microSD card. I used to get the bug with a Class 2 16GB card if I happened to be listening to music while I received the phone. After tha call ended the playback would resume normally but after a while it would start to stutter (reminds me of a similar bug in the original Diamond, infact) and eventually stop. After that, the phone would just stop responding to any inputs.
After popping in a Class 6 8GB card the issue is gone.
Click to expand...
Click to collapse
Interesting you mention listening to music but for me the crash happens when the phone is in standby, caller id shows, then I hit the answer button and the call timer starts but I cant hear the caller. From then on, I can hang up and then a complete freeze. I wasnt listening to any music, the ring tone is on the phones memory not sd card, so not sure about the sd card connection. After my last HR I didnt install any software except resco file explorer and microsoft my phone. I still get a crash.
I was going to return the phone back to tmobile for repair but it sounds like its software related rather than hardware.
Flash,
Have a look at this thread...http://forum.xda-developers.com/showthread.php?t=468284 , act on it and see if it helps. Phone lockup in the way you described happened to me a couple of times when I first had the phone; no problems now.
WB
wacky.banana said:
Flash,
Have a look at this thread...http://forum.xda-developers.com/showthread.php?t=468284 , act on it and see if it helps. Phone lockup in the way you described happened to me a couple of times when I first had the phone; no problems now.
WB
Click to expand...
Click to collapse
was that the right thread you attached?
Anyone know of a solution to this as yet? Also happening to me - extermely frustrating.
flashflash said:
Has anyone suffered this problem? Phone rings, I pick up the call, the screen shows connected and starts the call timer but you cant hear anyone the other end. hang up the call and the phone freezes with only a soft reset (taking battery out) works. I have a T-Mobile contract handset and was running the 1.43 rom. I thought maybe flashing to another rom might help so tried the 1.48 update but still having problems. I have hard reset and installed no software but still have the problem. Any ideas guys.....
Since I cant see this problem on the forum I'm guessing its hardware related. I guess I'm going to have to find the original T-Mobile rom and flash it back before returning.
Click to expand...
Click to collapse
I have the same problem but only when my band is switched to 3G but not every time.
Daniel
I have had my phone since Xmas no problems, updated to 1.66 ROM and have had this issue twice since.
DexterDuck said:
I have had my phone since Xmas no problems, updated to 1.66 ROM and have had this issue twice since.
Click to expand...
Click to collapse
Me too. i didn't had this problem with Rom 1.43
Found solution guys! It was me not closing down the radio before pulling the headset out. I have not experienced the issue anymore.
flashflash said:
Found solution guys! It was me not closing down the radio before pulling the headset out. I have not experienced the issue anymore.
Click to expand...
Click to collapse
What do you mean by "not closing down the radio" ?
Daniel
Sorry, I forgot the FM bit. In the past I used to listen to the FM Radio and pull the headphones out and the handset I thought automatically closed the FM app down. Any calls recieved on the handset after this would hang the HD2 after picking up the call. Up until the phone rang the HD2 would perform as normal, it was just an incomming call that triggered a crash. You could even make an outgoing call without a problem!
Now I close the FM app (by using the standbye icon on the app) first, then pull the headphones out. Not had the issue again.
Not solved for us that this happens to everytime... i can reset myphone and try to call right after the reset and it still happens.... I cant make a call or recieve a call at all lol
I had the same problem with radio rom 2.06.50.04 and 2.07.50.27 and miri's rom 6.5 v4.0.
Flashing to dutty's HG v0.8 rom with radio rom 2.07.50.27 solved it.
I had the problem with Dutty's v.06 and now have it with RoMEoS Rom....Don't think it is the Rom, and thought it was an app I isntalled until the OP said that he still had the problem with it even with no apps installed...
Bowhuntr11 said:
I had the problem with Dutty's v.06 and now have it with RoMEoS Rom....Don't think it is the Rom, and thought it was an app I isntalled until the OP said that he still had the problem with it even with no apps installed...
Click to expand...
Click to collapse
You might wanna try some different radio roms. Not really sure if it helps, but I guess the radio rom deals with calls etc.
Hmmm alright I will try that, I didn't think the radio rom's would freeze the phone...but I will try that as soon as I can get home.
My Problem is whenever i use to get an incoming call,i slide it to ANSWER direction,and it becomes stuck over there..i tried calling to my hd2 through other phone and whenever i tried to answer it in my hd2 by sliding it to ANSWER direction it stucks over there without connecting,and on the other which i am calling keeps on Ringing..
what is this problem..atlast i have to reset to the factory setting then only it becomes OK.
Please someone find me a solution
thank you
try to turn off 3G. Set GSM.
run \Windows\CMBandSwitching.exe, uncheck "Auto", check "GSM"
still having the same problem...anyone help
I've got the same problem!
Tried hard reset, tried upgrade tot official 1.66 rom... Still having the same problem. That after 3months of perfect use...weird!
i also facing the same problem ....
just wonder how to solve it?? seems like more serious now... really sad! need some body to help.
has anyone tried a hard reset and seeing if this solves the issue, remember a hard reset will wipe all your data.
ya hard reset will solve the problem ..but it will come later ...
we should found out the root cause to avoid it happen again & again ...
as per others member mentioned in the others thread it may caused by did not close the FM radio application is it true...
I have same problem and still unknow how to fix that, it happened some times not always but its causes annoying. Anyone can help ?
nghienppc said:
I have same problem and still unknow how to fix that, it happened some times not always but its causes annoying. Anyone can help ?
Click to expand...
Click to collapse
I had the same problem and solved it by updating my ROM.
nessqn said:
I had the same problem and solved it by updating my ROM.
Click to expand...
Click to collapse
The smart way to resolve it
this problem has been reported when using cht lock screen in earlier versions of cht...any bells ringing???
Incoming call problem
Hello ! I have a major problem....
I cannot receive calls ( call disconnected ) it appears when someone try to call me !
This problem i have it since i upgraded my rom version (3.14.479.2)
i tryed soft reset, hard restet.......and nothing happen ! Still this problem....aaa help???
Hello,
I have the same problem. I have had this problem with the MIUI and the Cyanogen ROM. Even after updating it still gets stuck.
When I receive a call the screen turns black and I can only answer it by pressing the button, not by using the screen. After the call the screen is still black and the only way to use it is to reset my phone (take out battery).
Any help?
Can anyone help??
I've had my leo for a while now and I love the phone with one major exception.....
Sometimes when I call a contact nothing happens then after an eternity, 2minutes, the call is placed. I have good network connection and have tried it with and without 3G.
When this error is present I also get a problem whereby I can't hang up.
This seems to be a software problem. I'm on the T-mobile network in the UK. Does anyone else have the same problem?
I couldn't find anything on the forums. I've tried stripping programs/software off and have tried both hard and soft resets. The problem appeared to go away after a hard reset but then appear again weeks later for no apparent reason.
I have the original ROM version (1.43.110.2) and no significant mod's apart from Cookie home screen tabs and a few simple registry tweaks.
Any help guys, I'm contemplating taking the phone back but will I just end up with a reconditioned model? Mine's in mint condition and I don't want to end up with some banged up phone.
Hi, Did the phone work before the reg tweaks and software installation? A new T-Mobile UK ROM was published on the 15th, it might be an idea for you to flash your phone, test it then tweak, if it doesn't work after you flash it then speak to T-Mobile. If it workls after you flash it but not after you tweak then there's your problem Here is the link to HTC's UK web site with the download. I'd guess that T-Mobile will have a link on their support site for it too, somewhere: http://www.htc.com/uk/SupportDownloadList.aspx?p_id=297&act=sd&cat=2.
Hope this helps.
Mine does the same thing. Also mine also freezes when I get incoming calls. After I talk to the other person, I can't hang up. It's frozen. I have to hit the reset button on the back or take out the batter. I have two HD2's T-Mobile US Versions on release day.
I did do some HD2 tweaks to turn on the LED when I get messages though.
I'm going to reset both devices and see what happens. Maybe the old softwares don't work on the HD2 even though it's for WinMo 6.5.
I really hope it work, because I hate to return the unit. It's a beautiful hardware.
Thanks CMMY, I'll try installing the new ROM as soon as I get a chance.
I didn't have the problem before installing software/tweaks; but then again it was only probably a couple of days before I played around with it. After I did a hard reset and reinstalled some software it was working fine for at least a week before the problem re-occured, which seemed quite strange. Today the phone is working fine but will undoubtedly return, the fault seems entirely intermittent.
Daily driver: I also have the same problem when recieving calls. I'll let you know how I get on.
Same problem here, my phone is 3 days old and I have to remove the battery to end most calls, did a master reset and thought that fixed it. Couple hours later it was back at it. I'm using a tmobile hd2. This seems to be a very common problem, hope they come out with a patch soon..
Same problem here, hope it gets fixed someday
same problem
all the same..
t mobile croatia..
cant make phone call
cant hang up
...
all other provider sim works fine
help..
Do any of you use BSB tweeks?
steveianson said:
Do any of you use BSB tweeks?
Click to expand...
Click to collapse
I am using it and i also have the same problem with the calls. This issue manifested before and also after BSB instalation.
I am using an orange branded rom 1.48
hionuth said:
I am using it and i also have the same problem with the calls. This issue manifested before and also after BSB instalation.
I am using an orange branded rom 1.48
Click to expand...
Click to collapse
Try un-ticking "Tap Time"
it seems its a network related problem...
sim related...
got to ask for super sim..
like the data connection stops calls..
with a super sim the problem is much smoller.. :?
steveianson said:
Try un-ticking "Tap Time"
Click to expand...
Click to collapse
This worked for me, thanks
I have this issue across diffrent roms, soft reboot does not fix it. just fixes itself after a while
Hi
Did you find a solution to this problem?
I'm using GSM HD2 Europe.
This problem start occurring after a while when I was using 29 Aug Energy rom.
After a reset the phone work ok for few hours.
When to problem start, the send physical button does not work.
if I want to make a call I must use the "phone" from the start menu.
When I try to end the call, the phone software stop responding, but the operation system keeps working.
In order to end the call I must remove the battery.
I when back to the original rom 1.66 from HTC site.
the problem still exist but less frequently.
(by the way the original rom work much slower then the energy custom rom.)
I’m wasting so much time on this phone, and I’m on the verge of giving up .
I will be happy to get some help.
Thanks
Ran S
If you do not have BsB tweaks, but used tweak #44 in "Leo's tips and tweaks", this can cause problems for some.
can't hangup
I found the reason for this problem. (at least for the specific problem I had)
I'm using resco keyboard.
if I leave the Caps lock on after using the keyboard, then the "Send" HW button does not work, and you can't hangup calls.
by opening the keyboard again and releasing the caps lock the all work fine again.
I've also had this problem... Made me consider selling this otherwise great HD2, sometimes even running it over with a car
When I want to make a call, phone just won't dial - it freezes, but everything else works fine (only "phone app" freezes). So, I give up the call. Few minutes later, it unfreezes, and phone starts calling. Usually, from my pocket. Also, after a call, I can't hang up. I often ended up with removing the battery.
I tried everything...
Restarting the phone makes everything ok, but only for a few minutes.
Installing different app, tweaks, etc - nothing.
Removing everything and returning the phone to factory settings - nothing.
Then, I remembered to disable Sense. That was it. I have used the phone without Sense for months, and it didn't happen. Not even ONCE!
Can anybody here do anything with this?
I still want to use Sense because it looks awsome, way better than Windows interface...
You could try a custom rom. I have been using Dutty's latest and greatest without any of the problems you're describing.
My HD2 randomly turns off when it wants to. Theres no set command or application that causes this. Usually it turns off when I make a call. The screen will show I am calling someone, and sometimes I will get away with making a successful call but now its getting much more frequent where I am thinking I am talking to someone and I dont even know that the phone has turned off. It usually happens more when I am making the call and less when I receive the call.
The phone also turns off because of the slightest of heat building up. Using Co-pilot for more than 20mins will cause the battery to heat up. But its not just Co-pilot that causes it, sometimes if its just being used for relief from boredom and and browsing through pics and emails, then it heats up a little and that will be enough for it to turn off.
Everytime this has happened, the HD2 resets, comes to the home screen(where the time and network is shown) and then resets again. This will repeat 3 to 4 times and then it either freezes on the white HTC screen with the red writing at the bottom, or it will just freeze on one of these screens that appear turn by turn to get to the home screen. In this case, what I have to do, I have to physically take the battery out and then turn it back on.
I've tried finding solutions in this forum and for some other problems that people have experienced (not the same as mine, but slightly different), experts have said to perform a hard reset whereby it brings the phone back to the factory settings and everything is wiped off the phone. I have tried backing everything up but it wont let me back up my contacts. Using ActiveSync it says, I must need outlook contacts configured but I dont understand. Can someone please tell me how to back up my contacts.
All of these problems are giving me constant problems daily when I am using my phone and is putting this amazing HD2 to shame.
I forgot to mention, I have:
OS version: 5.2.21869 (21869.5.0.82)
manila 2.5.19211619.0
ROM version: 1.48.405.2 (71924) WWE
ROM date: 11/18/09
HI, did u find any solution for that? i am having same problem but no cure yet
khizerjalal said:
HI, did u find any solution for that? i am having same problem but no cure yet
Click to expand...
Click to collapse
no i havent had any reply yet.was hoping i would. i dont know how to bump this thread either.
similar problem here,
- on my unit resets and reset loops happen when battery temperature exceeds 31-32oC
(BattClock has option to display this info)
- hard reset / ROM re-flashing did not help
- someone on this forum suggested checking the battery connector pins on the unit - supposedly straitening them may help
_Dee_ said:
no i havent had any reply yet.was hoping i would. i dont know how to bump this thread either.
Click to expand...
Click to collapse
Dont know how to bump but I am BUMPing it like this so one of the experienced techies will read this and pass on some of their precious technological knowledge and shed some light.
Im having the same problems as well..... to the point i longer use the phone and switched back to my iphone. Im still hanging on to it and hope that android can be ported.... but man what a shame it could have been the ultimate phone.
I just phoned HTC yesterrday and asked them what they could do to help. I was told to do a hard reset (shock shock horror horror!) and see if it does anything. So after backing everything up and doing a hard reset I think my heart wanted to believe that this would fix the issue and so I performed the hard reset. Unfortunately right after, I had to use the phone to go somewhere and so I thought Id try using the co-pilot but before reaching that, it turned off.
I have been using it today and I still have those problems, its turned off randomly whenever it wants to. I have got away with making a couple of calls but that was because most of them have been incoming calls.
Plz technicians help me out....
Im thinking of calling htc and telling them to fix it, they said they could book it in?
i have same problem... randomly freez on startup screan or randomly resrat...
but i think if we never flash cooked rom, we havent this problems...
i think everybody who have same problems, have Europ hd2model with ramhack, and with lot of 3rd app.
so.. if somebody have solution plz make a thread...
coze i cant live with stock rom
ilijan said:
i have same problem... randomly freez on startup screan or randomly resrat...
but i think if we never flash cooked rom, we havent this problems...
i think everybody who have same problems, have Europ hd2model with ramhack, and with lot of 3rd app.
so.. if somebody have solution plz make a thread...
coze i cant live with stock rom
Click to expand...
Click to collapse
Not all pal , Im from the Philippines and the same thing is happening with my HD2. Right now, Im just charging it while the phone is off . I phoned HTC Philippines since it is still under warranty and they said, they will need to repair the phone since the problem was the main board as they said.(Once you experienced that the phone heats up even when not charging, they believe it needs repair).
Mine is currently in for a warranty repair for random reboots. Even when at night it was doing it. I'm on stock rom and have never used custom roms. Interesting that when I called support they asked if it had overheated. or if it did it more when overheating - so I think the two must be related as far as HTC are concerned.
Hi there,
I own a HTC HD2 for about 7 months now, using it A LOT. Flashing rom's like crazy and never had any problem.
Recently I've been on a holiday (Mexico, very humid), since then my HD2 is having issue's.
Keeps freezing, screen goes black and then in resets. Often I doesn't boot which means I have to pull out my battery to get it going again (sometimes I have to yank out the battery 3 or 4 times for it to boot again). And yes, of course I hardresetted, re-flashed etc for several times.
Seems a similair problem.
I also experienced that in some cases, my HD2 vibrate's 7 times in a row when trying to boot (like somekind of error message for the HTC technies). Can;t find anything about it on the web.
Any of you guys experienced this as well??
Well I had the same problem.
Got to the point when I had to go back and use my old HD
Took it back to the store and complained.
The guy from the store opened it up, straightened the pins on the battery and it works like new now
Oke, I tryed that also, but maybe they are not straight enough yet. I will look again I hope that's the problem
I am also facing same issue as you people mentioned
Screen Hanging when calls comes !
Pls suggest how to fix this problem ?
ZUK_USER said:
I am also facing same issue as you people mentioned
Screen Hanging when calls comes !
Pls suggest how to fix this problem ?
Click to expand...
Click to collapse
This becomes norm for me. every time that problem has occurred i am doing a reboot. i'm sick and tired of it. can any one suggest some solution to fix this problem.
Sometimes it happens when i'm going through the contacts and making call.
duckandroid said:
This becomes norm for me. every time that problem has occurred i am doing a reboot. i'm sick and tired of it. can any one suggest some solution to fix this problem.
Sometimes it happens when i'm going through the contacts and making call.
Click to expand...
Click to collapse
Is it a custom rom or cos 12.1?
Sent from my Z1 using my hand
screen freezes during/after call !!
did you solve this problem?
i too have posted the same problem here ..
any sugesstions?