Database Users

Phone application (radio?) not responding!

Hi,
On my XDAII (1.72) I sometimes experience a not responding phone/SMS application or radio stack.
People trying to call me are instantly redirected to the voicemail, and if I try to make eiter a call or send a text message, respectively the phone application is stalling or the SMS 'Send' button stays in the 'pressed' state.
Soft-resetting the phone or toggling the 'turn off radio' function re-establishes the radio.
Does anyone knows of a solution?
Any help would be GREATLY appreciated and possibly rewarded with a 6-pack Heineken beer

weird, mines just done the same thing. I sent an sms and nothing. I was then taken to the phone screen and it said something like invalid sim something.
I'm wondering if the sim card is not locked in place. I was fiddling around with mine yesterday and maybe forgot to lock the sim card in place.
Just a thought but maybe worth checking :wink:

what radio version do you have ? I recently have the problem that when people call me, the ringtone goes for about 2 seconds, then restarts, etc.
Meanwhile I can do nothing ( green button don't work) . When the caller hangs up my phone returns to the normal state.
I use radio 1.18. Thinking of downgrading to 1.17 which people say is more stable.

pleun said:
what radio version do you have ? I recently have the problem that when people call me, the ringtone goes for about 2 seconds, then restarts, etc.
Meanwhile I can do nothing ( green button don't work) . When the caller hangs up my phone returns to the normal state.
I use radio 1.18. Thinking of downgrading to 1.17 which people say is more stable.
Click to expand...
Click to collapse
I'm using Radio version 1.17, ROM version 1.72.00WWE
The SIM is firmly locked into place

ah..... :shock:

Hello folks,
I have the same problem now for a week... It's driving me crazy... At
some point in time during the night or the day my Qtek2020 gets weird.
The result is that people trying to call me can't connect but to viocemail,
and I can't receive SMS. The only way I can see that I am having this
problem is that whenever I try to send a SMS I get a message "your SMS
cannot be sent", and if I try to make a call, the phone seems to dial out
normally the first second, but then the DIAL-button (which is color-less)
becomes green again...
Please, if someone knows what's wrong or if someone had the same
problem and solved without having to default the whole thing, please
let me know what is the solution.. It is really annoying, so I now have
to randomly reset my phone throughout the day.
PS: my battery is now on 4% so I have to look for my charger, and
after that I can supply with info about radio-version etc. I am running
WM2003 by the way, and I've had no problems like this before, this
unit has been working fine until now. I guess it's a sw-bug? And I
am also wondering if this problem occurs whenever I pass a place
with low signal.. hmm, it's so annoying..
Thanks for any help!
Fred

I've been having problems similar to the OP for 2-3 weeks now (found this thread in a search before posting). It's damned annoying, as it means you can't really trust your phone - am I meant to reset every morning, or more frequently? It seems an intermittent problem, in so far as I've been receiving and making calls as normal, and then you someone asks 'did you get my text?'. Gritting teeth, you call the phone from a landline to find that calls are going straight to voicemail. After a soft reset all missing texts are received immediately, and calls can again be received.
When in this state other PDA functions seem to work as normal. However, I suspect that the power display is "suspended" too. On performing a soft reset after experiencing this problem today, I immediately got "your battery is extremely low", whereas before the reset I recall it was around 50% (vBar image). As others have stated, one clue that not all is well is that sent texts do not get a "Message sent" confirmation.
I've been racking my brains as to what's changed recently on my PDA. For family reasons I've been making a lot more calls than usual, but I also added TomTom Navigator 5 a couple of months ago, and so have started intermittently using BT. But I don't use Sat Nav that frequently, and this problem seems more prevalent.
I'm conscious that I don't have latest and greatest ROM, etc, but am vary about attempting upgrades without strong reasons.
Has anyone seen and solved this issue?

Have you tried cleaning the contacts on the sim card? After a while dust and general wear and tear can mess them up. Also as it's obviously(?) a phone problem it might be beneficial to call your service provider for a new sim card.
That's what I had to do last week. Wish you the best anyway.

It can't have anything to with the sim card as I'm having this problem with a brand new sim card.

feedback problem, Herm200

So I posted a while back about a problem that I was having, which has yet to be resolved, but I figured it would be best to narrow down the problem until working towards a solution.
I'm sure you've all experienced chirping feedback when you put your cellphone too close to a speaker or other audio device (not consistent, happens for a few seconds every now and then). Well, whenever this happens, or whenever it WOULD happen if my phone was close to a speaker, my TyTN decides to cycle through the SMS/Text/Outlook a million times over. The only way this stops is when the "chirping" ends.
This happens when browsing the internet.
This happens when making a phone call.
This happens when receiving a phone call.
Here is the info of what I am currently running.
Hermes 200 (TyTN) HT636
ROM 1.18.255.3
I also do NOT have a 3G sim yet (I need to get one)
applications:
opera
pocketsnes
im+
So now I have 4 questions on how to resolve this.
1. Would upgrading to a 3g sim reduce the chirping feedback/resolve the problem?
2. Would getting better shielding (maybe battery?) stop it?
3. Would a ROM upgrade fix the problem?
4. Would a Hard reset fix the problem?
Any help would be awesome.

just a small update for anyone who might have the same problem.
I tried upgrading to the most recent HTC ROM, and it did not solve the problem. I then upgraded to the most recent Cingular ROM, which has so far (knock on wood) fixed the problem.
On the downside, moving to the cingular rom somehow blew up all my contact backups on my computer. But then again, I just cut 200 numbers out of my phone that i rarely/never use anymore.

[PROBLEM] Suddenly no signal & no working connections

Hi,
I have a problem with my Diamond.
I use my phone nearly without switching it off. About every 5 days my device loses his signal and stops every connection. Unfortunately not with showing me.
It still shows signal strength and connected status of HSDPA, but there is no connection anymore. If I'm called they are connected directly to my mailbox. I no longer recieve SMS and I'm no longer online. I can only notice this problem, because I cannot send an email or sms, cannot make a call or surf the web.
Strangely the fault is gone, when switching flight mode on, then switching phone back on (with PIN).
Anybody an idea on how to fix this. Did this happen for someone.
May I try a radio upgrade?
Please answer asap.
x
x​

On the german forum called "HTC Developers" I found a thread similar to my problem.
A lot of people had the same issue and it was often mentioned together with cleanRAM. Some noticed that the problem first happened after installing the app. But nobody could really reproduce the problem.
I will try to reproduce it by only uninstalling cleanRAM.
If the problem persists; cleanRAM is not the problem!
Any other ideas?

I have / had exactly the same problem with my Touch Cruise. (polaris).
I think it has to do whit browsing internet.
The first week I had received a boardswap from HTC, ofcourse still the problem.
Occured last month when I was using lots of wifi I noticed.
Now I upgrade my radio, in the hope it is fixed.
Maybe you can try another radio version to.
Phyt`

Phyt said:
I have / had exactly the same problem with my Touch Cruise. (polaris).
I think it has to do whit browsing internet.
The first week I had received a boardswap from HTC, ofcourse still the problem.
Occured last month when I was using lots of wifi I noticed.
Now I upgrade my radio, in the hope it is fixed.
Maybe you can try another radio version to.
Phyt`
Click to expand...
Click to collapse
I'm not using wifi connections. I already thought of upgrading my radio, but that is the last thing I want to do.
Just for my knowledge: are you using cleanRAM, too?
I'm already in discussion with ronenpg. Until now he says that cleanRAM can't be the problem, but perhaps it's a process I'm killing while cleaning.

i used shipped wm 6.1 from htc touch cruise.
only installed opera beta.. which i thought was the problem.
upgrading radio isnt that big of a hassle.

ronenpg told me that cleanRAM can't be the problem. It only handles software not the hardware.
But as a hard reset is my last way I will wait and see what happens.
So far:
2 days without losing connection after uninstalling cleanRAM!

Work Around
Turn on airplane mod and then back to phone

Heavy G said:
Turn on airplane mod and then back to phone
Click to expand...
Click to collapse
Yep This is exactly the only thing to get the phone back working.
But only until every connection "freezes"!
So far:
Did not happen again after uninstalling cleanRAM.
edit:
Too bad. It just happened over night. So it definitly can't be a cleanRAM issue. What can I do next?
Radio update?
Where can I get one from?
Does a radio update delete all the system data similar to a hard reset/ROM update?

It will sound weird, but may Opera Mobile 10 cause that problem?
After upgrading to the latest release b3, the issue seems to be solved!
Let's wait and see.

sinoo said:
It will sound weird, but may Opera Mobile 10 cause that problem?
After upgrading to the latest release b3, the issue seems to be solved!
Let's wait and see.
Click to expand...
Click to collapse
Opera 10 is not the reason. Something else is making trouble.I am also facing this issue , during call signal suddenly gone.need solution....any one solved it?

look it hear
so many people r facing same problem
http://forum.xda-developers.com/showthread.php?t=640434

Can't make calls & won't hang up (HD2/leo)

Can anyone help??
I've had my leo for a while now and I love the phone with one major exception.....
Sometimes when I call a contact nothing happens then after an eternity, 2minutes, the call is placed. I have good network connection and have tried it with and without 3G.
When this error is present I also get a problem whereby I can't hang up.
This seems to be a software problem. I'm on the T-mobile network in the UK. Does anyone else have the same problem?
I couldn't find anything on the forums. I've tried stripping programs/software off and have tried both hard and soft resets. The problem appeared to go away after a hard reset but then appear again weeks later for no apparent reason.
I have the original ROM version (1.43.110.2) and no significant mod's apart from Cookie home screen tabs and a few simple registry tweaks.
Any help guys, I'm contemplating taking the phone back but will I just end up with a reconditioned model? Mine's in mint condition and I don't want to end up with some banged up phone.

Hi, Did the phone work before the reg tweaks and software installation? A new T-Mobile UK ROM was published on the 15th, it might be an idea for you to flash your phone, test it then tweak, if it doesn't work after you flash it then speak to T-Mobile. If it workls after you flash it but not after you tweak then there's your problem Here is the link to HTC's UK web site with the download. I'd guess that T-Mobile will have a link on their support site for it too, somewhere: http://www.htc.com/uk/SupportDownloadList.aspx?p_id=297&act=sd&cat=2.
Hope this helps.

Mine does the same thing. Also mine also freezes when I get incoming calls. After I talk to the other person, I can't hang up. It's frozen. I have to hit the reset button on the back or take out the batter. I have two HD2's T-Mobile US Versions on release day.
I did do some HD2 tweaks to turn on the LED when I get messages though.
I'm going to reset both devices and see what happens. Maybe the old softwares don't work on the HD2 even though it's for WinMo 6.5.
I really hope it work, because I hate to return the unit. It's a beautiful hardware.

Thanks CMMY, I'll try installing the new ROM as soon as I get a chance.
I didn't have the problem before installing software/tweaks; but then again it was only probably a couple of days before I played around with it. After I did a hard reset and reinstalled some software it was working fine for at least a week before the problem re-occured, which seemed quite strange. Today the phone is working fine but will undoubtedly return, the fault seems entirely intermittent.
Daily driver: I also have the same problem when recieving calls. I'll let you know how I get on.

Same problem here, my phone is 3 days old and I have to remove the battery to end most calls, did a master reset and thought that fixed it. Couple hours later it was back at it. I'm using a tmobile hd2. This seems to be a very common problem, hope they come out with a patch soon..

Same problem here, hope it gets fixed someday

same problem
all the same..
t mobile croatia..
cant make phone call
cant hang up
...
all other provider sim works fine
help..

Do any of you use BSB tweeks?

steveianson said:
Do any of you use BSB tweeks?
Click to expand...
Click to collapse
I am using it and i also have the same problem with the calls. This issue manifested before and also after BSB instalation.
I am using an orange branded rom 1.48

hionuth said:
I am using it and i also have the same problem with the calls. This issue manifested before and also after BSB instalation.
I am using an orange branded rom 1.48
Click to expand...
Click to collapse
Try un-ticking "Tap Time"

it seems its a network related problem...
sim related...
got to ask for super sim..
like the data connection stops calls..
with a super sim the problem is much smoller.. :?

steveianson said:
Try un-ticking "Tap Time"
Click to expand...
Click to collapse
This worked for me, thanks

I have this issue across diffrent roms, soft reboot does not fix it. just fixes itself after a while

Hi
Did you find a solution to this problem?
I'm using GSM HD2 Europe.
This problem start occurring after a while when I was using 29 Aug Energy rom.
After a reset the phone work ok for few hours.
When to problem start, the send physical button does not work.
if I want to make a call I must use the "phone" from the start menu.
When I try to end the call, the phone software stop responding, but the operation system keeps working.
In order to end the call I must remove the battery.
I when back to the original rom 1.66 from HTC site.
the problem still exist but less frequently.
(by the way the original rom work much slower then the energy custom rom.)
I’m wasting so much time on this phone, and I’m on the verge of giving up .
I will be happy to get some help.
Thanks
Ran S

If you do not have BsB tweaks, but used tweak #44 in "Leo's tips and tweaks", this can cause problems for some.

can't hangup
I found the reason for this problem. (at least for the specific problem I had)
I'm using resco keyboard.
if I leave the Caps lock on after using the keyboard, then the "Send" HW button does not work, and you can't hangup calls.
by opening the keyboard again and releasing the caps lock the all work fine again.

I've also had this problem... Made me consider selling this otherwise great HD2, sometimes even running it over with a car
When I want to make a call, phone just won't dial - it freezes, but everything else works fine (only "phone app" freezes). So, I give up the call. Few minutes later, it unfreezes, and phone starts calling. Usually, from my pocket. Also, after a call, I can't hang up. I often ended up with removing the battery.
I tried everything...
Restarting the phone makes everything ok, but only for a few minutes.
Installing different app, tweaks, etc - nothing.
Removing everything and returning the phone to factory settings - nothing.
Then, I remembered to disable Sense. That was it. I have used the phone without Sense for months, and it didn't happen. Not even ONCE!
Can anybody here do anything with this?
I still want to use Sense because it looks awsome, way better than Windows interface...

You could try a custom rom. I have been using Dutty's latest and greatest without any of the problems you're describing.

HD2 randomly turns off and others problems

My HD2 randomly turns off when it wants to. Theres no set command or application that causes this. Usually it turns off when I make a call. The screen will show I am calling someone, and sometimes I will get away with making a successful call but now its getting much more frequent where I am thinking I am talking to someone and I dont even know that the phone has turned off. It usually happens more when I am making the call and less when I receive the call.
The phone also turns off because of the slightest of heat building up. Using Co-pilot for more than 20mins will cause the battery to heat up. But its not just Co-pilot that causes it, sometimes if its just being used for relief from boredom and and browsing through pics and emails, then it heats up a little and that will be enough for it to turn off.
Everytime this has happened, the HD2 resets, comes to the home screen(where the time and network is shown) and then resets again. This will repeat 3 to 4 times and then it either freezes on the white HTC screen with the red writing at the bottom, or it will just freeze on one of these screens that appear turn by turn to get to the home screen. In this case, what I have to do, I have to physically take the battery out and then turn it back on.
I've tried finding solutions in this forum and for some other problems that people have experienced (not the same as mine, but slightly different), experts have said to perform a hard reset whereby it brings the phone back to the factory settings and everything is wiped off the phone. I have tried backing everything up but it wont let me back up my contacts. Using ActiveSync it says, I must need outlook contacts configured but I dont understand. Can someone please tell me how to back up my contacts.
All of these problems are giving me constant problems daily when I am using my phone and is putting this amazing HD2 to shame.

I forgot to mention, I have:
OS version: 5.2.21869 (21869.5.0.82)
manila 2.5.19211619.0
ROM version: 1.48.405.2 (71924) WWE
ROM date: 11/18/09

HI, did u find any solution for that? i am having same problem but no cure yet

khizerjalal said:
HI, did u find any solution for that? i am having same problem but no cure yet
Click to expand...
Click to collapse
no i havent had any reply yet.was hoping i would. i dont know how to bump this thread either.

similar problem here,
- on my unit resets and reset loops happen when battery temperature exceeds 31-32oC
(BattClock has option to display this info)
- hard reset / ROM re-flashing did not help
- someone on this forum suggested checking the battery connector pins on the unit - supposedly straitening them may help

_Dee_ said:
no i havent had any reply yet.was hoping i would. i dont know how to bump this thread either.
Click to expand...
Click to collapse
Dont know how to bump but I am BUMPing it like this so one of the experienced techies will read this and pass on some of their precious technological knowledge and shed some light.

Im having the same problems as well..... to the point i longer use the phone and switched back to my iphone. Im still hanging on to it and hope that android can be ported.... but man what a shame it could have been the ultimate phone.

I just phoned HTC yesterrday and asked them what they could do to help. I was told to do a hard reset (shock shock horror horror!) and see if it does anything. So after backing everything up and doing a hard reset I think my heart wanted to believe that this would fix the issue and so I performed the hard reset. Unfortunately right after, I had to use the phone to go somewhere and so I thought Id try using the co-pilot but before reaching that, it turned off.
I have been using it today and I still have those problems, its turned off randomly whenever it wants to. I have got away with making a couple of calls but that was because most of them have been incoming calls.
Plz technicians help me out....
Im thinking of calling htc and telling them to fix it, they said they could book it in?

i have same problem... randomly freez on startup screan or randomly resrat...
but i think if we never flash cooked rom, we havent this problems...
i think everybody who have same problems, have Europ hd2model with ramhack, and with lot of 3rd app.
so.. if somebody have solution plz make a thread...
coze i cant live with stock rom

ilijan said:
i have same problem... randomly freez on startup screan or randomly resrat...
but i think if we never flash cooked rom, we havent this problems...
i think everybody who have same problems, have Europ hd2model with ramhack, and with lot of 3rd app.
so.. if somebody have solution plz make a thread...
coze i cant live with stock rom
Click to expand...
Click to collapse
Not all pal , Im from the Philippines and the same thing is happening with my HD2. Right now, Im just charging it while the phone is off . I phoned HTC Philippines since it is still under warranty and they said, they will need to repair the phone since the problem was the main board as they said.(Once you experienced that the phone heats up even when not charging, they believe it needs repair).

Mine is currently in for a warranty repair for random reboots. Even when at night it was doing it. I'm on stock rom and have never used custom roms. Interesting that when I called support they asked if it had overheated. or if it did it more when overheating - so I think the two must be related as far as HTC are concerned.

Hi there,
I own a HTC HD2 for about 7 months now, using it A LOT. Flashing rom's like crazy and never had any problem.
Recently I've been on a holiday (Mexico, very humid), since then my HD2 is having issue's.
Keeps freezing, screen goes black and then in resets. Often I doesn't boot which means I have to pull out my battery to get it going again (sometimes I have to yank out the battery 3 or 4 times for it to boot again). And yes, of course I hardresetted, re-flashed etc for several times.
Seems a similair problem.
I also experienced that in some cases, my HD2 vibrate's 7 times in a row when trying to boot (like somekind of error message for the HTC technies). Can;t find anything about it on the web.
Any of you guys experienced this as well??

Well I had the same problem.
Got to the point when I had to go back and use my old HD
Took it back to the store and complained.
The guy from the store opened it up, straightened the pins on the battery and it works like new now

Oke, I tryed that also, but maybe they are not straight enough yet. I will look again I hope that's the problem