Unable to update i337 ota - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

Hello.i had taken a trip to india and the wifi was ridiculously slow. I ran the ota but later realized it takes away root so I froze the progressing update with tibu. I just unrooted my device, and stock rom dactory restored. I ran the ota but it says update interupted try again in 24 hours. Before this, I had done a previous factory restore without root and it said that I had the latest update installed. My build number is i337ucuamdl. What can I do to get the update ? And why is this occurring exactly even if I factory restored and wiped cache partition?
Sent from my SAMSUNG-SGH-I337 using xda premium

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[Q] Can't install latest OTA update after unroot

Hey guys,
So I've googled around for this issue but I still have a question that no other thread I've found seems to answer.
A few weeks ago I rooted my Razr M. I froze a couple of the verizon apps (like the google chrome bookmarks) and backed up and deleted the amazon apps, IMDB, and Audible apps with titanium. When the new OTA was released this week I restored and thawed all of those apps, but the OTA wouldn't install. It reached about 1/4 through the bar of Andy and then he would be on his side with the caution sign. The phone would reboot and say that the installation failed. I decided to unroot, thinking that may have been the cause, but I still got the same error. From there I did a factory reset, and I'm still getting the same error.
Here's my question: I saw on a couple threads that a factory reset doesn't restore everything in /system, which is where I'm worried there's a discrepancy that isn't allowing the update. Is there a way to do a harder reset that will completely bring the phone back to stock?
I'm currently on System version 98.12.4.XT907.Verizon.en.US if that helps. Android 4.1.1. Baseband version is SM_BP_1139.000.32.62P.
JadedRescue said:
Hey guys,
So I've googled around for this issue but I still have a question that no other thread I've found seems to answer.
A few weeks ago I rooted my Razr M. I froze a couple of the verizon apps (like the google chrome bookmarks) and backed up and deleted the amazon apps, IMDB, and Audible apps with titanium. When the new OTA was released this week I restored and thawed all of those apps, but the OTA wouldn't install. It reached about 1/4 through the bar of Andy and then he would be on his side with the caution sign. The phone would reboot and say that the installation failed. I decided to unroot, thinking that may have been the cause, but I still got the same error. From there I did a factory reset, and I'm still getting the same error.
Here's my question: I saw on a couple threads that a factory reset doesn't restore everything in /system, which is where I'm worried there's a discrepancy that isn't allowing the update. Is there a way to do a harder reset that will completely bring the phone back to stock?
I'm currently on System version 98.12.4.XT907.Verizon.en.US if that helps. Android 4.1.1. Baseband version is SM_BP_1139.000.32.62P.
Click to expand...
Click to collapse
Sounds like you did not defrost those system apps using titanium backup before you factory reset. I would restore from your stock backup and unfreeze those apps with titanium and try the ota again. The OTA checks for certain bloatware apps before it will allow it to install the update.
slogar25 said:
Sounds like you did not defrost those system apps using titanium backup before you factory reset. I would restore from your stock backup and unfreeze those apps with titanium and try the ota again. The OTA checks for certain bloatware apps before it will allow it to install the update.
Click to expand...
Click to collapse
I definitely did defrost those apps.
I'm having the same issue. Stops at about 1/4 of the way and then restarts. I'm gonna try it again without my Rogers(non-verizon) sim card and see if it works. Maybe it checks which sim card is being used.
EDIT: Didn't work, sim card irrelevant.
If you really want the ota then why don't you try mattlgroff's utility here:
http://forum.xda-developers.com/showthread.php?p=39576818
It will return you back to completely stock with one click and then you should be able to take the ota and reroot unlock if desired
Sent from my XT907 using Xparent BlueTapatalk 2
RSD
vLegend said:
I'm having the same issue. Stops at about 1/4 of the way and then restarts. I'm gonna try it again without my Rogers(non-verizon) sim card and see if it works. Maybe it checks which sim card is being used.
EDIT: Didn't work, sim card irrelevant.
Click to expand...
Click to collapse
I tried using Mattlgroff's method (which i'm sure is fine for most) but seems to be geared towards linux users mostly, and I ran into some issues. I have always used RSD to get back to stock and never had an issue. Check it out How To Restore Stock Firmware on Razr M. This will hard restore your phone to the factory image, as well as unroot it, no need to unfreeze or reinstall bloat. It will also obviously erase the internal SD card contents so make sure you back those up.
Yeah looks like slogar25 and cliMAKtic are right. I tried a few more things and its not working. I'll do an rsd in the next couple days and try the ota again.
I'm going to try rsd sometime tonight, I'll let everyone know how it goes. Thanks for all the help!!
I like rsd too. The point is to return too stock.
Sent from my XT907 using Xparent BlueTapatalk 2
Same issue, stops 1/4 of the way through.
Flashing back to stock with the RAZR M utility 1.10 once my phone hits 100% battery (at 93% now). Will let you know if I can take the update after.
Keep in mind
RSD is great to get back to clean stock, but keep in mind that it will remove your root. After taking the OTA update, you will be running firmware v4.1.2. If you used MotoFail2Go exploit to root your phone originally you should note that the exploit apparently does not work for the updated firmware. Instead you should use motochopper, an updated exploit that works on 4.1.2 to root your phone, developed by Drjbliss over at Droidrzr.
I honestly don't care too much about being unrooted at this point anyway, having root wasn't doing too much for me. I managed to get back to the original stock ICS using RSD and everything worked out! Downloaded one update to 4.1.1, then the second update to 4.1.2, and everything went swimmingly.
Thank you so much for all your help everyone!

[Q] *Stock/Unrooted* Methods I can use to update to MF9, my phone won't update

Hi, I'm not sure where exactly to post this but being that it's a Q&A thread I thought it would be alright.
So this past week I was excited to hear that my Sprint Galaxy S4 (SPH-L720) was set to receive an OTA update. I've been waiting since I got the phone to be able to move my apps to my new 64gb sd card along with the lag being fixed. However, after several days (5 I think) I still haven't received an update, it's possible Sprint is still rolling it out to people. For the record my phone is unrooted and I haven't tinkered with any internal files apart from what I mention here and I'd like to keep my phone unrooted.
I tried using Samsung KIES to update the firmware, it had told me I had an update available and I went through the firmware upgrade process. I was disappointed to find that everything was exactly the same, no apps2SD, HDR video, or legibility settings. Later on I was a bit suspicious as to what Samsung Kies installed as now I have a VPN client app that I hadn't noticed before, a Samsung Knox "app" and 2 watchON apps under Application Manager/All.
Next I decided I would just find the OTA file somewhere here, which I did (bfeb51f4befc9f910dff1c6070f2d387aaac37de.update_SPH-L720_MDL_CSB_user_RP_to_MF9_CSB_user_RP.zip), and apply it from my SD card. When I did this I got several errors "Assert failed: Apply patch check", "tmp/sideload/package.zip" and something about "nfcnci.apk". The phone stops the update after a minute or so and reboots, leaving everything the same with no update applied.
Can someone help me out on what I can do to get my phone updated?
You can try going to application manager and wiping cache and data, then stop the app for "Google framework services" and then going to "Update Samsung update" in the system update menu to force the update. You may have to go through the steps several times but it did finally work for me after quite a few attempts. BTW, after doing so, you wont be able to download apps in the play store until you delete your Google acct and then sign back in.
Sent from my SPH-L720 using Tapatalk 4 Beta
troyboytn said:
You can try going to application manager and wiping cache and data, then stop the app for "Google framework services" and then going to "Update Samsung update" in the system update menu to force the update. You may have to go through the steps several times but it did finally work for me after quite a few attempts. BTW, after doing so, you wont be able to download apps in the play store until you delete your Google acct and then sign back in.
Sent from my SPH-L720 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Thanks, I tried this but no luck. I'm hoping that the OTA update won't have any problems installing since the manual update failed.
Exodus0000 said:
Thanks, I tried this but no luck. I'm hoping that the OTA update won't have any problems installing since the manual update failed.
Click to expand...
Click to collapse
Make sure when you go to update it has the last date checked 1969, also be on Sprint network not wifi. I tried dozens of times on wifi as soon as I went on Sprint it took.
Still won't work for me
Sent from my GT-N5110 using xda premium
What update did kies offer? I have the vpn app preinstalled but no knox app. Are you sure it was for the right model because the zip file on sd card shouldnt fail like that if you are unrooted,stock.
Sent from my SPH-L720 using Tapatalk 4 Beta
robogoflow said:
What update did kies offer? I have the vpn app preinstalled but no knox app. Are you sure it was for the right model because the zip file on sd card shouldnt fail like that if you are unrooted,stock.
Sent from my SPH-L720 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Yes I'm sure I have the right file for the my phone. From what I read this update should have worked. But for some reason it didn't.
Before kies I was running MDL update and after it finished I was still running the MDL update

[Q] Android 4.3 Update for S4

Hello guys, I have a S4 and I just received the OTA update for android 4.3. However, since this update, I have been getting lag spikes when I use my phone even if I am only using whatsapp. This only occured after I updated my phone. Is there any fix out there and will there be a fix by samsung?
terrychewsp said:
Hello guys, I have a S4 and I just received the OTA update for android 4.3. However, since this update, I have been getting lag spikes when I use my phone even if I am only using whatsapp. This only occured after I updated my phone. Is there any fix out there and will there be a fix by samsung?
Click to expand...
Click to collapse
It must have just been a bad flash. Have you tried resetting to factory settings?
Or alternatively, since you are on stock, use KIES (the Samsung software) to restore the firmware.
kingzain900 said:
It must have just been a bad flash. Have you tried resetting to factory settings?
Or alternatively, since you are on stock, use KIES (the Samsung software) to restore the firmware.
Click to expand...
Click to collapse
haven't tried factory reset because i dont want to lose all of my data. will restoring the firmware delete all my data??
terrychewsp said:
haven't tried factory reset because i dont want to lose all of my data. will restoring the firmware delete all my data??
Click to expand...
Click to collapse
Yes it would.
kingzain900 said:
It must have just been a bad flash. Have you tried resetting to factory settings?
Or alternatively, since you are on stock, use KIES (the Samsung software) to restore the firmware.
Click to expand...
Click to collapse
Just backup with Kies. Also try deleting the cache partition
Sent from my GT-I9500 using xda app-developers app
I had a similar issue after the 4.3 update. I simply let the update finish, pulled the battery with the power on, powered up, rebooted and all was good.
just to tell everyone i did a factory reset and it worked so i guess that is the only fix ya

Verizon G3 VS985 update not asking to download

I didnt see a thread already but my G3 started downloading an update this morning without me accepting or saying anything at all. Obviously with Root and TWRP(Bump) I did not want this. I pulled down the notification bar long pressed on the update download, hit app info, then force stopped the app. I went into Titanium backup, made a backup of System Updates 1_13_10_0 then uninstalled it. I don't know if the download will come back but I don't think so. Also the update was 220ish MB and I have no issues with the phone after uninstalling this. Sorry I didnt get a chance to take a picture of the update since it was almost done lol.
System Updates Frozen
I have the System Updates App frozen in Ti BU. Haven't gotten any hint of an update and I hope it stays that way.
Same thing happened to me it tried installing the update all on its own luckily it said waiting for wifi network to update so I froze the system updates app with titanium back up.
RyanEJ25, I experienced the same thing as you. I have a Verizon LG G3 (vs985), rooted.
Trying to get more info on this system update and what it contains. I don't think it's Android 5.0 lollipop update, but more like a Verizon bug update/improvements.
I tried to run the system update that was downloaded via WIFI, but it failed due to my LG g3 being rooted.
Before I go down the path of backing everything, unrooting and upgrading and then re-rooting, just wanted to make sure the update is worthwhile.
-Kevin
RyanEJ25 said:
I didnt see a thread already but my G3 started downloading an update this morning without me accepting or saying anything at all. Obviously with Root and TWRP(Bump) I did not want this. I pulled down the notification bar long pressed on the update download, hit app info, then force stopped the app. I went into Titanium backup, made a backup of System Updates 1_13_10_0 then uninstalled it. I don't know if the download will come back but I don't think so. Also the update was 220ish MB and I have no issues with the phone after uninstalling this. Sorry I didnt get a chance to take a picture of the update since it was almost done lol.
Click to expand...
Click to collapse
trailrunner76 said:
RyanEJ25, I experienced the same thing as you. I have a Verizon LG G3 (vs985), rooted.
Trying to get more info on this system update and what it contains. I don't think it's Android 5.0 lollipop update, but more like a Verizon bug update/improvements.
I tried to run the system update that was downloaded via WIFI, but it failed due to my LG g3 being rooted.
Before I go down the path of backing everything, unrooting and upgrading and then re-rooting, just wanted to make sure the update is worthwhile.
-Kevin
Click to expand...
Click to collapse
The main thing that threw me off was that USB charge modes have changed. Charge and internet connection are removed from PC connections other than that its general improvements to the keyboard and docs and stuff.
You can temp unroot, take the update, then reroot assuming Verizon didn't load a bullet that kills root.
Voodoo OTA Root Keeper
Sent from my VS985 4G using XDA Free mobile app
I'd tend to avoid the update, at least for now, if you want to keep root and twrp. Seems to be a number of people mentioning issues, including trouble reverting to 10b.
I also froze "System updates" with TiBU, going to stay on 10b until things clear up. Freezing that app seems to do the trick.
Why are you posting here, instead of the Verizon forum: http://forum.xda-developers.com/verizon-lg-g3/general
If you take the update, you can't re-root and you can't roll back.
Some people have maintained root after updating.

[Q] Can restoring to stock ROM fix problems?

Hey guys,
A while ago I had a problem where if I disconnected my phone from Wi-Fi, mobile data wouldn't connect back and I'd have to restart my phone to get it working, and if I happened to find more Wi-Fi I'd have to repeat the process. This started happening since an update. I went into recovery mode and wiped the cache partition and that fixed the problem for about 3 weeks and recently it's been happening again. I know it's not my signal strength. So I was now planning to
Backup with Kies
Flash Stock ROM
Go into recovery mode and do factory restore
Setup phone
Restore phone with Kies
Should this do the trick / fix my phone. I'm not rooted atm.
Only if it's a ROM problem
Made sure Smart Network Switch is disabled in WiFi settings?
*Detection* said:
Only if it's a ROM problem
Made sure Smart Network Switch is disabled in WiFi settings?
Click to expand...
Click to collapse
It is, yes. That's one of the first things I tried. No change. It think something went wrong after an ota update.
Sent from my SM-G900F using XDA Free mobile app
If the OTA update was from KK to LP, it is strongly recommended to factory reset your phone once it's updated, the update from one version to another leaves rubbish files behind that cause endless problems, factory resetting fixes the majority
*Detection* said:
If the OTA update was from KK to LP, it is strongly recommended to factory reset your phone once it's updated, the update from one version to another leaves rubbish files behind that cause endless problems, factory resetting fixes the majority
Click to expand...
Click to collapse
It was an update after Lollipop, but still 5.0. I've never factory reset my phone and I've had it since it came out in April 2014.
Is it okay to use Kies to backup (photos, apps, contacts) and restore my data to my phone after.
Sent from my SM-G900F using XDA Free mobile app
KIES is pathetic for backup restore, it doesn't work
It says it has done a full backup, but when you come to restore, you lose everything
That's pretty crap then. I'll just backup my photos onto my PC then, my contacts will sync with Google and I'll reinstall my apps.
Sent from my SM-G900F using XDA Free mobile app
If you turn on the Google backup feature, it should auto restore your apps once you log back into your gmail account on the phone

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