[Q] Android 4.3 Update for S4 - Galaxy S 4 Q&A, Help & Troubleshooting

Hello guys, I have a S4 and I just received the OTA update for android 4.3. However, since this update, I have been getting lag spikes when I use my phone even if I am only using whatsapp. This only occured after I updated my phone. Is there any fix out there and will there be a fix by samsung?

terrychewsp said:
Hello guys, I have a S4 and I just received the OTA update for android 4.3. However, since this update, I have been getting lag spikes when I use my phone even if I am only using whatsapp. This only occured after I updated my phone. Is there any fix out there and will there be a fix by samsung?
Click to expand...
Click to collapse
It must have just been a bad flash. Have you tried resetting to factory settings?
Or alternatively, since you are on stock, use KIES (the Samsung software) to restore the firmware.

kingzain900 said:
It must have just been a bad flash. Have you tried resetting to factory settings?
Or alternatively, since you are on stock, use KIES (the Samsung software) to restore the firmware.
Click to expand...
Click to collapse
haven't tried factory reset because i dont want to lose all of my data. will restoring the firmware delete all my data??

terrychewsp said:
haven't tried factory reset because i dont want to lose all of my data. will restoring the firmware delete all my data??
Click to expand...
Click to collapse
Yes it would.

kingzain900 said:
It must have just been a bad flash. Have you tried resetting to factory settings?
Or alternatively, since you are on stock, use KIES (the Samsung software) to restore the firmware.
Click to expand...
Click to collapse
Just backup with Kies. Also try deleting the cache partition
Sent from my GT-I9500 using xda app-developers app

I had a similar issue after the 4.3 update. I simply let the update finish, pulled the battery with the power on, powered up, rebooted and all was good.

just to tell everyone i did a factory reset and it worked so i guess that is the only fix ya

Related

[Q] what just happened?

9 am
note3 did random reboot while laying on table
wallpaper disappeared
swype reverted back to samsung keyboard
nothing else appears different including prl and android 4.3 and jss15j.n900vvrubmje
but with all the settings the note has, who knows
kingo rooted btw
pltctytc said:
9 am
note3 did random reboot while laying on table
wallpaper disappeared
swype reverted back to samsung keyboard
nothing else appears different including prl and android 4.3 and jss15j.n900vvrubmje
but with all the settings the note has, who knows
kingo rooted btw
Click to expand...
Click to collapse
Sounds like safe mode. Just reboot.
did it again
ryanbg said:
Sounds like safe mode. Just reboot.
Click to expand...
Click to collapse
3 days later it did it again this time with the usual wallpaper gone and data connections were not working
but data from one app disappeared that didn't occur last time
pltctytc said:
3 days later it did it again this time with the usual wallpaper gone and data connections were not working
but data from one app disappeared that didn't occur last time
Click to expand...
Click to collapse
Backup all important data and do a factory reset. This will restore some important hidden system files that could be corrupt. It should fix all your problems. I had a similar issue for awhile. It may also be beneficial to look into reflashing MJ7/MJE tar depending on what version if factory reset doesn't fix it.
ryanbg said:
Backup all important data and do a factory reset. This will restore some important hidden system files that could be corrupt. It should fix all your problems. I had a similar issue for awhile. It may also be beneficial to look into reflashing MJ7/MJE tar depending on what version if factory reset doesn't fix it.
Click to expand...
Click to collapse
yea thanks
did it again today
same day same time
i'll reflash it
pltctytc said:
yea thanks
did it again today
same day same time
i'll reflash it
Click to expand...
Click to collapse
Do a factory reset before flashing, you can find the option in Settings > Security. It's different from reflashing a tar.
pltctytc said:
9 am
note3 did random reboot while laying on table
wallpaper disappeared
swype reverted back to samsung keyboard
nothing else appears different including prl and android 4.3 and jss15j.n900vvrubmje
but with all the settings the note has, who knows
kingo rooted btw
Click to expand...
Click to collapse
My note 3 does the random reboot thing also everyday. I have factory reset and it still does it. Im trying to unroot but dont know how. Also need the files to use to unroot with.
Sent from my SM-N900V using XDA Premium 4 mobile app
Have a completely stock note 3 here, have seen phone random reboot from time to time.
I fear Verizon NSA gremlins running around my device ;-(
Sent from my SM-N900V using xda app-developers app

[Q] Update 4.4.2 Kies issue

Hi guys,
I recently side loaded kit kat 4.4.2 and I have 100% completely stock no rooting or anything. Everything is NAE I have been noticing that my phone turns off spontaneously and the only way to turn it back on is to take out the battery. I also have noticed that my phone becomes very hot and loses its battery very quickly.
i was told from another user to do a factory reset which I plan to. I wanted to back up my files before i do that but after i install kies with this version"* Supported model : Feature phone, Smart Phone/Tablet before Galaxy Note III
(including Galaxy S4, Note II, etc)" from Samsung.
My Windows 7 64 bit cannot install the MTP driver and then Kies says to install Kies 3 because it is unsupported to the current version.
Does anyone know how to back up the whole phone like Apple's Itunes back up or know of any other solution to my problem?
This has really put me off of Android..
I've never used Kies for anything so I can't help you there, what are you trying to backup? If your going to backup the whole phone, factory reset, and then restore your phone then your problem will just return. How long have you had your phone? If you've never rooted then it may be a hardware problem. I have great battery life after updating to 4.4.2. You should be able to find an app in the play store that can back up your data without root. All of your apps and contacts are backed up by google. I believe there are apps that will backup your texts and call logs without root. You are better off letting the play store reinstall your apps after a factory reset so the problem doesn't return.
Sent from my icrap 2 using Tapatalk HD
cruise350 said:
I've never used Kies for anything so I can't help you there, what are you trying to backup? If your going to backup the whole phone, factory reset, and then restore your phone then your problem will just return. How long have you had your phone? If you've never rooted then it may be a hardware problem. I have great battery life after updating to 4.4.2. You should be able to find an app in the play store that can back up your data without root. All of your apps and contacts are backed up by google. I believe there are apps that will backup your texts and call logs without root. You are better off letting the play store reinstall your apps after a factory reset so the problem doesn't return.
Sent from my icrap 2 using Tapatalk HD
Click to expand...
Click to collapse
I don't think its a hardware problem since this problem began after I updated to kit kat. Also, what is the best way to do a factory reset? is there a difference between a soft and hard factory reset?
Thanks
Shark0011 said:
I don't think its a hardware problem since this problem began after I updated to kit kat. Also, what is the best way to do a factory reset? is there a difference between a soft and hard factory reset?
Thanks
Click to expand...
Click to collapse
Best way is through recovery, power off phone, then hold the volume up button and power at the same time until you see the blue text in the upper left corner. Select factory reset. You should pull your sdcard first because I can't remember if the stock recovery wipes the external sdcard.
Sent from my SPH-L720 using Tapatalk
cruise350 said:
Best way is through recovery, power off phone, then hold the volume up button and power at the same time until you see the blue text in the upper left corner. Select factory reset. You should pull your sdcard first because I can't remember if the stock recovery wipes the external sdcard.
Sent from my SPH-L720 using Tapatalk
Click to expand...
Click to collapse
Thanks! I will try to back up everything and then do a factory reset. Hopefully it will solve my problem
My brother just had the same problem, screen wouldn't come on, got very hot. Factory reset fixed it. Not sure about the backup as he didn't do one(all the apps he uses are cloud saved) but just confirming you doing the right thing doing a factory reset. Usually fixes everything lol
Sent from my Sprint Galaxy S4
84guy said:
My brother just had the same problem, screen wouldn't come on, got very hot. Factory reset fixed it. Not sure about the backup as he didn't do one(all the apps he uses are cloud saved) but just confirming you doing the right thing doing a factory reset. Usually fixes everything lol
Sent from my Sprint Galaxy S4
Click to expand...
Click to collapse
Thanks for the info! ill try it! Do you know of any way to back up my text messages?
Shark0011 said:
Thanks for the info! ill try it! Do you know of any way to back up my text messages?
Click to expand...
Click to collapse
i dont backup my sms. but i know there are alot on the google play store. just search "SMS Backup" find one with nice reviews
you might need to copy it to your PC hard drive as i think a factory restore clears the internal storage and most apps dont have access anymore to the SD card as Google is trying to kill it

[Q] My s4 i9505 keep restarting

Hi guys, ever since I upgraded 4.4.2 my s4 keeps restarting randomly. I was thinking to factory reset it, Is there a way I can keep my login details for my apps and such so I dont have to relogin everytime? also is there an app i can get that diagnoses the problem and why it keeps restarting?
Hi,
since Yesterday I ´m wich the same problem...
After reboot, my S4 restarts in less than 30 seconds. even in security mode. even after I had wiped the cache via recovery mode.
Help please
bump
The only way to save your login details is to backup the app.
Original firmware shouldn't have such problems. So it's most probably caused by something you did. A factory reset should, theoretically, solve the issue. If not, then I recommend flashing the firmware via Odin. This will not trip knox.
GDReaper said:
The only way to save your login details is to backup the app.
Original firmware shouldn't have such problems. So it's most probably caused by something you did. A factory reset should, theoretically, solve the issue. If not, then I recommend flashing the firmware via Odin. This will not trip knox.
Click to expand...
Click to collapse
i think my knox is already tripped so that doesnt matter. how do I "backup" the app?
mrqwerty123456 said:
i think my knox is already tripped so that doesnt matter. how do I "backup" the app?
Click to expand...
Click to collapse
If you have root, use titanium backup.
GDReaper said:
The only way to save your login details is to backup the app.
Original firmware shouldn't have such problems. So it's most probably caused by something you did. A factory reset should, theoretically, solve the issue. If not, then I recommend flashing the firmware via Odin. This will not trip knox.
Click to expand...
Click to collapse
GDReaper said:
If you have root, use titanium backup.
Click to expand...
Click to collapse
After I use titanium backup and once I factory reset, do I have to reroot my phone then install titanium backup and restore from that? (I also have clockworkmod installed if that helps)

[Q] Can restoring to stock ROM fix problems?

Hey guys,
A while ago I had a problem where if I disconnected my phone from Wi-Fi, mobile data wouldn't connect back and I'd have to restart my phone to get it working, and if I happened to find more Wi-Fi I'd have to repeat the process. This started happening since an update. I went into recovery mode and wiped the cache partition and that fixed the problem for about 3 weeks and recently it's been happening again. I know it's not my signal strength. So I was now planning to
Backup with Kies
Flash Stock ROM
Go into recovery mode and do factory restore
Setup phone
Restore phone with Kies
Should this do the trick / fix my phone. I'm not rooted atm.
Only if it's a ROM problem
Made sure Smart Network Switch is disabled in WiFi settings?
*Detection* said:
Only if it's a ROM problem
Made sure Smart Network Switch is disabled in WiFi settings?
Click to expand...
Click to collapse
It is, yes. That's one of the first things I tried. No change. It think something went wrong after an ota update.
Sent from my SM-G900F using XDA Free mobile app
If the OTA update was from KK to LP, it is strongly recommended to factory reset your phone once it's updated, the update from one version to another leaves rubbish files behind that cause endless problems, factory resetting fixes the majority
*Detection* said:
If the OTA update was from KK to LP, it is strongly recommended to factory reset your phone once it's updated, the update from one version to another leaves rubbish files behind that cause endless problems, factory resetting fixes the majority
Click to expand...
Click to collapse
It was an update after Lollipop, but still 5.0. I've never factory reset my phone and I've had it since it came out in April 2014.
Is it okay to use Kies to backup (photos, apps, contacts) and restore my data to my phone after.
Sent from my SM-G900F using XDA Free mobile app
KIES is pathetic for backup restore, it doesn't work
It says it has done a full backup, but when you come to restore, you lose everything
That's pretty crap then. I'll just backup my photos onto my PC then, my contacts will sync with Google and I'll reinstall my apps.
Sent from my SM-G900F using XDA Free mobile app
If you turn on the Google backup feature, it should auto restore your apps once you log back into your gmail account on the phone

Not able to update to Marshmallow once I cancelled ota update download

I accidentally cancelled Marshmallow update download. Then I tried getting update again in about phone -> system updates where it says "Your device's software is up to date". Phone's current android version is 5.1.1. I tried wiping /cache partition but still I am not getting ota update again. Anyone faced this issue? How to resolve it?
hemant.adil said:
I accidentally cancelled Marshmallow update download. Then I tried getting update again in about phone -> system updates where it says "Your device's software is up to date". Phone's current android version is 5.1.1. I tried wiping /cache partition but still I am not getting ota update again. Anyone faced this issue? How to resolve it?
Click to expand...
Click to collapse
Where are you located?
Marshmallow is not being released in the USA yet.
You might try changing your clock to one day in the past and then reboot and try again.
CZ Eddie said:
Where are you located?
Marshmallow is not being released in the USA yet.
You might try changing your clock to one day in the past and then reboot and try again.
Click to expand...
Click to collapse
I am in India.
I tried changing clock and rebooting, but still not working.
hemant.adil said:
I am in India.
I tried changing clock and rebooting, but still not working.
Click to expand...
Click to collapse
Factory reset maybe ?
Sent from my XT1575 using Tapatalk
Have you tried clearing the data in the OTA/System Update app?
patt2k said:
Factory reset maybe ?
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
It didn't work.
cheerup38 said:
Have you tried clearing the data in the OTA/System Update app?
Click to expand...
Click to collapse
Assuming that app is "Motorola Update Services" I have tried clearing cache, but there is no option to clear data. I have tried factory reset so I think that might have got cleared as well.
same problem here
i had to cancel when it was stuck at 18% for 2 hrs
The Indian update is posted in the General section. Just download it from there and flash manually.
Sent from my XT1575 using Tapatalk
Thanks everyone. I got OTA update once again today (without doing anything).
hemant.adil said:
Thanks everyone. I got OTA update once again today (without doing anything).
Click to expand...
Click to collapse
I'm experiencing this issue right now and don't know how to solve it :crying:

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