[Q] Need advise URGENTLY!!! - Galaxy S 4 Q&A, Help & Troubleshooting

Hello everyone,
Well, here I am again... Seems like the last question is too long or maybe too hard so, no one reply or give me some idea...
This one is easier... After over a month that my Galaxy S4 GT-I9500 can't use as a phone... I decided to call Samsung Service today and the Samsung engineer there told me that... because the phone that I have is the outside country phone so, when the operator knows that I use the phone that is not paid tax to import they cut off my signal that's why I can't use this S4 phone as a PHONE!!!
The Samsung engineer advise me that I need to change the board which will cost me about 6500 bahts and because my phone is not in warranty I have to pay another 1000 bahts for service, which means I have to pay about 243 US. Dollars for them...well let's say 245 US.Dollars...in case the currency change tomorrow...
The status of the phone is all unlock... Since the very first day that I bought the phone it can make call and connect 3G, can connect WiFi...can do anything this S4 phone supposed to do for me until the efs corrupted and imei and serial numbers changed... after I fix all the problem the phone works fine except can't make any call... said not registered on network...
So, my friends... please, advise... Do I really need to change the board(for 245 US.Dollars) to make the phone becomes a PHONE again or...there is another solution for this...(Maybe I should buy new phone...that's not Samsung...)
Is it true that...when your operator knows that you use the phone that's not for your country they will block your signal...?(I use prepaid phone...) I asked my operator they said it's the phone's problem...well the Samsung guy said it's the phone's problem also and the only way to fix it is to change the board...(Seriously???... :crying
I've ever use the phone that I bought from outside country before... It works fine... maybe because it never had imei problem...
Please, I need your opinion... tomorrow I'll go see the Samsung guy... :fingers-crossed:
Best regards,
Angel S.

666.NightAngel said:
Hello everyone,
Well, here I am again... Seems like the last question is too long or maybe too hard so, no one reply or give me some idea...
This one is easier... After over a month that my Galaxy S4 GT-I9500 can't use as a phone... I decided to call Samsung Service today and the Samsung engineer there told me that... because the phone that I have is the outside country phone so, when the operator knows that I use the phone that is not paid tax to import they cut off my signal that's why I can't use this S4 phone as a PHONE!!!
The Samsung engineer advise me that I need to change the board which will cost me about 6500 bahts and because my phone is not in warranty I have to pay another 1000 bahts for service, which means I have to pay about 243 US. Dollars for them...well let's say 245 US.Dollars...in case the currency change tomorrow...
The status of the phone is all unlock... Since the very first day that I bought the phone it can make call and connect 3G, can connect WiFi...can do anything this S4 phone supposed to do for me until the efs corrupted and imei and serial numbers changed... after I fix all the problem the phone works fine except can't make any call... said not registered on network...
So, my friends... please, advise... Do I really need to change the board(for 245 US.Dollars) to make the phone becomes a PHONE again or...there is another solution for this...(Maybe I should buy new phone...that's not Samsung...)
Is it true that...when your operator knows that you use the phone that's not for your country they will block your signal...?(I use prepaid phone...) I asked my operator they said it's the phone's problem...well the Samsung guy said it's the phone's problem also and the only way to fix it is to change the board...(Seriously???... :crying
I've ever use the phone that I bought from outside country before... It works fine... maybe because it never had imei problem...
Please, I need your opinion... tomorrow I'll go see the Samsung guy... :fingers-crossed:
Best regards,
Angel S.
Click to expand...
Click to collapse
Sounds like a bogus story to me, bought my I9505 in Germany yesterday and use it without problems in the Netherlands. Connected to the T-Mobile network (data and speech). Maybe your phone (Imei) is listed as stolen and blocked from the networks.

Imei is clean...
gee2012 said:
Sounds like a bogus story to me, bought my I9505 in Germany yesterday and use it without problems in the Netherlands. Connected to the T-Mobile network (data and speech). Maybe your phone (Imei) is listed as stolen and blocked from the networks.
Click to expand...
Click to collapse
Hello there,
Nope... the imei is clean... because at first start I can use it... so, it's mine... I bought it new not second hand... so, not the imei I check on the web also...just in case but it's all clear...
Thank you

666.NightAngel said:
Hello there,
Nope... the imei is clean... because at first start I can use it... so, it's mine... I bought it new not second hand... so, not the imei I check on the web also...just in case but it's all clear...
Thank you
Click to expand...
Click to collapse
So, turn it in for repair or request a new device. Should be covered by warranty, so no issue if you`re legit. Don`t go asking here how to change the Imei number or i`am going to report you to a moderator.

Do you understand English...?
gee2012 said:
So, turn it in for repair or request a new device. Should be covered by warranty, so no issue if you`re legit. Don`t go asking here how to change the Imei number or i`am going to report you to a moderator.
Click to expand...
Click to collapse
I think I make myself clear enough... I posted in here 3 threads. All questions about how to fix my phone's problem. In those threads I told everyone that my phone has no warranty with Samsung... That's why I need some advise from people here...
This thread... is about... DO I REALLY NEED TO CHANGE THE BOARD? FOR FIXING MY PHONE'S PROBLEM...(CAN'T MAKE ANY CALL...) NOT HOW TO CHANGE IMEI...!!!!!
Can't you see?... DO YOU UNDERSTAND ENGLISH???...
I need your opinion... if you think there's no way I can fix the phone back to normal to make it can call in or out...then I will go to Samsung and said I give up... Just change the board no matter what it cost...
So what do you want from me huh???... Just read the thread carefully before point your finger at me... I REALLY HATE THAT!!!

666.NightAngel said:
I think I make myself clear enough... I posted in here 3 threads. All questions about how to fix my phone's problem. In those threads I told everyone that my phone has no warranty with Samsung... That's why I need some advise from people here...
This thread... is about... DO I REALLY NEED TO CHANGE THE BOARD? FOR FIXING MY PHONE'S PROBLEM...(CAN'T MAKE ANY CALL...) NOT HOW TO CHANGE IMEI...!!!!!
Can't you see?... DO YOU UNDERSTAND ENGLISH???...
I need your opinion... if you think there's no way I can fix the phone back to normal to make it can call in or out...then I will go to Samsung and said I give up... Just change the board no matter what it cost...
So what do you want from me huh???... Just read the thread carefully before point your finger at me... I REALLY HATE THAT!!!
Click to expand...
Click to collapse
If you haven`t backed up your EFS folder and so cannot restore it then yes a new board is the only way to get it to work again. Here is a link about EFS http://www.google.nl/url?sa=t&rct=j...2dkJLSsPmgeBTBMgifxyhGA&bvm=bv.49641647,d.ZWU. There are many more links on Google.

Thank you...
gee2012 said:
If you haven`t backed up your EFS folder and so cannot restore it then yes a new board is the only way to get it to work again. Here is a link about EFS http://www.google.nl/url?sa=t&rct=j...2dkJLSsPmgeBTBMgifxyhGA&bvm=bv.49641647,d.ZWU. There are many more links on Google.
Click to expand...
Click to collapse
Ok...thanks for the link... and sorry for my temper... you have no idea how much stress I have, it's been over a month now that all I can do is searching through internet read thousands of threads and comments and here I am...only few steps to the goal...but I can't reach it...
So, please let me explain a little bit more of my situation...
The phone works... I can connect to internet. Use social app like whatsapp, line, facebook, twitter and many more... but can't make any call... the imei is also fine... when I dial *#06# it shows up my original imei... the serial number is fine...when I check the phone's status it shows the original S/N, The baseband is also shows in phone's status too... the signal bar is full most of the time...
So, the only thing is not fine is... I can't make any call...(even the signal is full...) that's all... when I dial number and make call it said "Not registered on network" I have the efs backup now. The good one...so, thank you for the link...actually I've ever tried that before but I guess it doesn't hurt to do it again...
Tomorrow I'll meet Samsung technician... to see what he can do...
Best regards,
Angel S.

Related

IMEI Question for MDA Compact

Hello Everyone
I was just wondering if it was possible to work with the IMEI number for an MDA Compact ?
Work with it in what way? You can add up all the numbers in the IMEI number, and if it adds up to more than 50 you will have good luck for the rest of the week. Lucky colour: green.
elyl said:
Work with it in what way? You can add up all the numbers in the IMEI number, and if it adds up to more than 50 you will have good luck for the rest of the week. Lucky colour: green.
Click to expand...
Click to collapse
HAHA! I was laughing for ages when I read that! :lol:
Change IMEI
Someone has sold me an MDA Compact, but apprently this has been blocked, so i was wondering if the IMEI number can be changed.
blocked from what? the network? that means its a stolen phone.
just install new image and it will be fine
ftp://ftp.clubimate.com/ u will find image for JAM
A new image will change IMEI? I dont think so.
install new image to unlock the phone , not to change the IMEI .
if the phone is blocked (and not locked) then flashing a new image will change nothing.
The best is to go to the seller.
can you explain more what is the block ? Thanks
If it's been blocked from the network, then tough luck - you've bought a stolen phone - or you have stolen a phone - either way, you'll not get any help on this forum to change the IMEI.
If you did indeed buy the phone, speak with the seller, or contact the police. If you stole the phone, enjoy your new PDA but forget about the phone.
Well, to be utterly fair, it is possible that he is on a different network, in which case the phone was locked to a specific carrier, not blocked. Phones can be unlocked for a different carrier.
Did you mean blocked or locked?
Well the fact that he said the phone was blocked, and wanted to know how to change the IMEI suggested to me that it had been stolen, and he knew exactly what he was talking about.
how we can check if the phone stolen or not , and in this case is it safe to buy from ebay .. ?
regards
There's not really any way to check - just make sure the seller has good feedback, and get full contact details, and buy via PayPal or a credit card - if it turns out to be stolen, contact PayPal, your credit card company, or ultimately the police.
not necessarily "stolen".
Sometimes it has been reported broken and insurance is claimed (which would be stealing from insurance company).
Or phone with contract (simlocked & sponsored by phonecompany) and refusing to pay the contract (which is stealing from the phone provider).
In both cases the Phone could get IMEI-blocked.
You can always ask the provider if it is blocked. tell them you can buy a phone, but want to know beforehand. Sometimes they will tell you.
changing IMEI
about changing IMEI.
There could be onother reason for doing that: i've been looking for a way to do it just to make shure ==the phone company could not identify me if i change the sim card e.g. buy another number and use the same device==
Will they really care?

question SPVM3100

Is it possible that my SPV imei is blocked by network an i cant phone anywhere? because i bought my phone in secon hand shop. if yes how i can change my imei. thank you for a help
der_Tiger said:
Is it possible that my SPV imei is blocked by network an i cant phone anywhere? because i bought my phone in secon hand shop. if yes how i can change my imei. thank you for a help
Click to expand...
Click to collapse
I know you have been trying to get your Hermes working (from your other posts) - bottom line is, yes it may be blocked.
Demand your money back as it's not working. If the phone is blocked then tell them it will be a matter for the police to resolve unless you get your cash. (Legally speaking of course if you suspect it's stolen you should report the matter to the police - some poor sod is missing a Hermes and may not have been insured)
In nearly all cases it's illegal to change the IMEI. As you rightly assume if it's blocked it's stolen.
Mike
Technically you cannot do anything except inform police.
Returning it to the place it was purchased would mean you commit an offence of handling stolen goods if you suspect it to be stolen (which a blocked IMEI might imply).
Thx folks better i will go give them back this phone. thx for help.

damn, I lost my Wizard :(

Hi @ all...
I lost my phone... stupid thing. but the good is, I bought a TyTN
OK, just a quick question. Is it in any way possible to locate it? e.g. it is possible to check who's online with that, probably MAC adresses, IMEI or something like that.. just a some spinnings from myself Think thats not possible... but as I know from my work: everything is possible, it's just a question of time and expense
Try calling it, you might get lucky and find out a honest person found it.
You need to have software, such as mobileJustice before you have your phone lost
Mean while, I don't think there are any easy way to do it.. if you do not want your phone to be used, you can report it lost/stolen to have the IMEI blocked within the country.

Unable to make calls or send text's.

Hi, first post so be gentle lol
Can't figure this out guys, I've an unlocked X10i de-branded, problem I've got is I'm unable to make or receive calls or texts, strange thing is the data side of things works fine, internet on edge or 3G works perfectly well. Phone displays my carrier (O2-UK) shows signal strength and updated the time/date instantly.
If I go into the call setting menu, and say for instance try to turn on call waiting , I get an error message saying 'Network or SIM card error'. I contacted O2 to see if there was maybe something they had to activate/authorise their end, but was told no, although their sending me out a new SIM card. My current SIM card works fine in my other phones (Samsung, iphone) plus I've tried a Vodafone and Orange SIM in the X10i with the exact same problem, which leads me to think it's the phone side of things rather than carrier thats need sorting.
The phone's current firmware version is 1.6, Baseband 1.0.16, build number R1FA016. I'm desperate to to use this phone as it clearly has loads of potential..!!
Many thanks.
Is the x10 2nd hand? Were you able to make and receive calls before you debranded?
The x10 could have been reported lost or stolen and blacklisted. Or I guess It could be a physical fault with the contacts in the sim card slot.
Try sim card in any other phone first
Baggyb said:
Is the x10 2nd hand? Were you able to make and receive calls before you debranded?
The x10 could have been reported lost or stolen and blacklisted. Or I guess It could be a physical fault with the contacts in the sim card slot.
Click to expand...
Click to collapse
Thanks for the reply, yes the phones 2nd hand but I don't know enough about it's past history as to wether its blacklisted or not, but I couldn't make calls before I debranded. Fortunately the person I bought it from is a colleague, so if it is indeed blacklisted then I will get my money back no problem which is a relief..!!.
Any idea how I go about finding out if it's blacklisted? is it just a case of calling my service provider? Thanks again.
Pablo_Diablo said:
Thanks for the reply, yes the phones 2nd hand but I don't know enough about it's past history as to wether its blacklisted or not, but I couldn't make calls before I debranded. Fortunately the person I bought it from is a colleague, so if it is indeed blacklisted then I will get my money back no problem which is a relief..!!.
Any idea how I go about finding out if it's blacklisted? is it just a case of calling my service provider? Thanks again.
Click to expand...
Click to collapse
They could have sold it to you and reported it stolen in order to get a new handset through insurance. Some people think it's an easy way to essentially get a "free" handset. Providers protect themselves by making those "stolen" phones blacklisted.
This has happened many times before to many people, he might not have known it was going to be blacklisted and sold it to you. If this is the case, I certainly hope you get your money back.
And to answer your question, contact the provider that the phone was locked to. Tell them you bought this phone from someone else and it is not making calls or sms, you want to know if it is blocked or something. If so, mention that you will contact the police to get your money back. That way they know you are serious and not just a thief who wants to know if they can sell this phone. Consult your "friend" before you do this, because if he is pulling a scam they will nail him for fraud if you call them and inform them he sold it to you.
mtechfan said:
They could have sold it to you and reported it stolen in order to get a new handset through insurance. Some people think it's an easy way to essentially get a "free" handset. Providers protect themselves by making those "stolen" phones blacklisted.
This has happened many times before to many people, he might not have known it was going to be blacklisted and sold it to you. If this is the case, I certainly hope you get your money back.
And to answer your question, contact the provider that the phone was locked to. Tell them you bought this phone from someone else and it is not making calls or sms, you want to know if it is blocked or something. If so, mention that you will contact the police to get your money back. That way they know you are serious and not just a thief who wants to know if they can sell this phone. Consult your "friend" before you do this, because if he is pulling a scam they will nail him for fraud if you call them and inform them he sold it to you.
Click to expand...
Click to collapse
Thanks for the advice, it's much appreciated. I'll be having 'words' with him tomorrow trust me!
Me too.
Hey I was wondering if had been able to fix our X10, I have exactly the same problem. I tried resetting the factory settings, and it worked I started to be able to send and recieve text/calls, only to wake up this morning and find it stopped working again?
wondered if you have been able to fix yours, any help or advice would be appreciated.
Thanks
I have a similar problem, since debranding it shows as "no service". If I go close to my window at home I get one bar. The only time I can get full service (3G) is when i'm at work and that is because I am 10 meters away from a mast! Other than that it struggles.
I've tried to roll back to the branded software to see if that it the problem but it doesn't want to roll back (I made sure I saved the original files).

[Q] my HTC wildfire has been Bricked

hi all
it seems my phone has been bricked, i can use any other providers simcards at all to make and receive calls, i have the limited connection icon coming up and the reception bars with an X on it.
is there any way i can unbrick my phone please?
That's not bricked. It won't even turn on if its bricked. Is mobile networks turned on? Has the apn list been wiped/corrupted?
I'm no expert @ this stuff but it sounds fixable. Try flashing the ruu again?
Sent from my HTC Wildfire using XDA App
hi
i can see all the networks, i think i need an IMEI repair as it looks it has been blocked because the simards work perfectly on other phones.
is there anyway i can fix this please?
I'm @ work n have rubbish signal so can't provide links, search the forum, there's sure to be something. I would seriously try reflash the ruu tho. What Rom r u using?
Sent from my HTC Wildfire using XDA App
no worries, i def dont think its the forum, i think the phone has been blocked by network, so the only way i think is IMEI repair but i could be wrong and its using the latest rom.
i,m searching for a way to change the imei number, if you know someone or someway of doing this it will be greatly appreciated.
thanks
rim23 said:
no worries, i def dont think its the forum, i think the phone has been blocked by network, so the only way i think is IMEI repair but i could be wrong and its using the latest rom.
i,m searching for a way to change the imei number, if you know someone or someway of doing this it will be greatly appreciated.
thanks
Click to expand...
Click to collapse
IMO the IMEI cannot be change. If the phone is really blocked by your provider, ask there for unlocking. Maybe there is a stolen phone with nearly the same IMEI, and the did a mistake by entering the code ?
Otherwise return the phone back to shop.
its very strong possability thats the case, if its that difficult then no probs guys, i just though there is a way to do it?
rim23 said:
its very strong possability thats the case, if its that difficult then no probs guys, i just though there is a way to do it?
Click to expand...
Click to collapse
Nope.
Not possible.
So, erm, you have a stolen wildfire which has been simblocked and you want to know how to change the IMEI? Naughty!
Deep-Knight said:
IMO the IMEI cannot be change. If the phone is really blocked by your provider, ask there for unlocking. Maybe there is a stolen phone with nearly the same IMEI, and the did a mistake by entering the code ?
Otherwise return the phone back to shop.
Click to expand...
Click to collapse
thanks a lot for everyone who tried to help, the handset is back to normal this morning, i contacted the provider and i was told it was accidentaly blocked due to a mistake.
all i wanted is to have a working phone, and help to get it to work not crap and abuse, for those users with less kind words all i have to say you let this site down.

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