Database Users

Something is wrong with my screen please help

I just noticed today that there is a bright line at the bottom of my screen. Tried changing wallpaper rebooting made no difference. Not sure if its a burned line on the screen now. I have attached a screen shot, any suggestion or test method I can check would be greatly appreciated.
Sent from my GT-I9100M using Tapatalk

Lol can't see it which means its probably something wrong with your display
Sent from my GT-I9100 using XDA App

If it's the display itself that's having a problem, you need to take a pic of it using a camera. A screen shot is just a capture of what's being projected on the screen, not the screen itself.

I had the same problem after a screen replacement on my phone which I originally broke the screen on. I would suggested taking it back to the store for a replacement handset.
Sent from my GT-I9100 using XDA Premium App

BarryH_GEG said:
If it's the display itself that's having a problem, you need to take a pic of it using a camera. A screen shot is just a capture of what's being projected on the screen, not the screen itself.
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I'm in vegas right now and although I should be having fun but this phone screen issue is bothering me. Is there any test I can do author my laptop here? I basically a bright white line at the bottom of the screen.its a thin line but noticeable. :-( its want there before and appear out of no where.
Sent from my GT-I9100M using Tapatalk

Don't think so, I feel your pain mate. Its a line of dead pixels on mine it was really bright then after a few days then typically after about 2 days it changed to a really really faint line which was barely visible.
Sent from my GT-I9100 using XDA Premium App

blasterbates180 said:
Don't think so, I feel your pain mate. Its a line of dead pixels on mine it was really bright then after a few days then typically after about 2 days it changed to a really really faint line which was barely visible.
Sent from my GT-I9100 using XDA Premium App
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that's exactly what I have right now. A really bright thin line. this is a canadian bell sg 2 and I have rooted and unlocked with chainfire cf-root using zs kg2 kernel. So I got a yellow triangle that I need to get rid off. Any suggestions? I'm worry about the counter where they may be able to tell that the phone is has been tempered. :-(
Sent from my GT-I9100M using Tapatalk

Restore to stock firmware and reset the custom rom download counter using a USB jig.

Atrix dead line on screen

Towards the top of my phone I have a spot where it will not register touch. It is not at the very top, like I have seen on other threads, but about an inch down. I suspect it is because of water damage, but I am not positive. The indicator on the battery is normal though. I tried using touchscreen booster but that did not fix it.
Any thoughts on what to do?

Had the same problem, called AT&T and 3 days later had a new one..
Sent from my MB860 using XDA Premium App

i have the same problem, i think it got wet and it doesnt work all the time. it is like half an inch long dead zone right under the volume down button
JaronBang said:
Had the same problem, called AT&T and 3 days later had a new one..
Sent from my MB860 using XDA Premium App
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was yours because of water damage, if so, youd be charged by insurance for a replacement?

[Q] Alternative Power On Option?

My phone took a swim in some water unfortunately. Everything about the phone works except for one crucial part. The power button is completely unresponsive. It half worked for a short while but now its completely useless. I had to download an app to turn off the screen instead of waiting for it to time out. I also had to download an app to reboot the phone since its good to do every so often. I'm trying to avoid paying the $100 water damage deductable to get it replaced. Problem is if my phone ever has the battery drained I won't be able to turn it back on. I highly doubt it but is there any other way of turning on the phone without the power button working? Or is it just FUBAR???

lostrudy said:
My phone took a swim in some water unfortunately. Everything about the phone works except for one crucial part. The power button is completely unresponsive. It half worked for a short while but now its completely useless. I had to download an app to turn off the screen instead of waiting for it to time out. I also had to download an app to reboot the phone since its good to do every so often. I'm trying to avoid paying the $100 water damage deductable to get it replaced. Problem is if my phone ever has the battery drained I won't be able to turn it back on. I highly doubt it but is there any other way of turning on the phone without the power button working? Or is it just FUBAR???
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If you can get into download mode and odin back to stock and pull the plug half way thru and take it back to sprint and say it won't turn on because of some update and play stupid they'll replace the phone because its a software issue ie error on their part therefore must replace it. Also I've heard odin3 has the ability to control hardware controls never used it myself
Sent from my OG Epic

Biggoron said:
If you can get into download mode and odin back to stock and pull the plug half way thru and take it back to sprint and say it won't turn on because of some update and play stupid they'll replace the phone because its a software issue ie error on their part therefore must replace it. Also I've heard odin3 has the ability to control hardware controls never used it myself
Sent from my OG Epic
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Don't do this.

algorhythm said:
Don't do this.
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Worked numerous times why not?
Sent from my OG Epic

Biggoron said:
Worked numerous times why not?
Sent from my OG Epic
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Because it's a scummy thing to do and borderline fraud.
Sent from my SPH-D700 using Tapatalk

My recommendation keep a charger close by and start checking the couch cushions every where you go.

Yeah I know anyways try odin3 I've seen a guy with the same problem and he's used that to turn it on.
Sent from my OG Epic

algorhythm said:
Because it's a scummy thing to do and borderline fraud.
Sent from my SPH-D700 using Tapatalk
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Not borderline. It "is" fraud.
Sent from my SPH-D700 using Tapatalk

Zeinzu said:
Not borderline. It "is" fraud.
Sent from my SPH-D700 using Tapatalk
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You and I know this.. But to many others, Sprint owes its customers the sun, moon and stars.
Sent from my SPH-D700 using Tapatalk

Bricked or not bricked, they will refer you to asurion regardless if there is signs of liquid corrosion.
Sent from my SPH-D700 using XDA App

I'll get Odin3 and see if that will work. Now if it does, is it impossible to upgrade and install a custom kernel and/or rom now? I'm still on Froyo running genocide kernel and SFR 1.2 rom.
Obviously I can't do anything using the power button.

I had to give in and just pay the deductable. Not having a working power button is just too much of a hassle especially when dealing with rooting and flashing kernals/roms/etc. Thanks for all the help everyone, I appreciate it.

You can manually control/power on ur phone using the ADB method. You'll just have to download and set up the Android SDK
Sent from my SPH-D700 using xda premium

Hard bricked Nexus 7 Screen not working,

Device : Nexus 7
Running : Android 4.1.2 Rooted
Problem : I was trying to unroot it and flash a 4.2.2 ROM to the device and i ended up bricking it somehow. I looked around a lot on here and youtube. I found one solution i had not tried which was to get into recovery mod. But the device was stuck on the boot loaded. So i hard shut it down, and pressed the key combination to load the boot loader. And, the screen wasn't loading. I heard the little chimes my computer makes when ever a USB device is active, so i heard the thing load into the boot loader. But its not showing on the screen!
Please help i really shouldn't have done this. But i am literally about to cry.
I tried using Wugfresh's Nexus toolkit to flash the ROM, and it would stop on sending system.
I dont know if i did something wrong, if the kernel was messed up, if the kit wasnt right, please as the video said there is 4 million members here. someone has to know what to do...
-Sean

That is not the bootloader. You need to have your device disconnected from your pc. Then go to your bootloader.
Sent from my SPH-D710 using xda premium

graydiggy said:
That is not the bootloader. You need to have your device disconnected from your pc. Then go to your bootloader.
Sent from my SPH-D710 using xda premium
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Okay. I disconnected it and started the tree button combination.
Annnnd Nothing is happening.
Should i try plugging it into the wall outlet?

Volume up and power. Its not a 3 button combo.
Sent from my SPH-D710 using xda premium

graydiggy said:
Volume up and power. Its not a 3 button combo.
Sent from my SPH-D710 using xda premium
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I feel kind of stupid.
Nope. Not working. And its not the battery. its plugged into the wall.
Just a noob guess, Is it possible the device isnt even using the display? Like its so messed up that its per say not even realizing it has a screen?

Try volume down and power. It is possible that the screens flex cable came loose. Pop the back off and check. You should be getting some visual queue. If all else fails hold the power button for awhile. Like around 15 to 20 seconds. I have had to do that a few times. That should fix it.
Sent from my SPH-D710 using xda premium

graydiggy said:
Try volume down and power. It is possible that the screens flex cable came loose. Pop the back off and check. You should be getting some visual queue. If all else fails hold the power button for awhile. Like around 15 to 20 seconds. I have had to do that a few times. That should fix it.
Sent from my SPH-D710 using xda premium
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OKay. Whats the best tool i should use to get it open?
Also thank you so much for your help.

You can use a fingernail really. The best thing is a plastic spuger. A guitar pic works nicely. Just start at the bottom and work your way around.
Sent from my SPH-D710 using xda premium
---------- Post added at 11:56 PM ---------- Previous post was at 11:53 PM ----------
Have you dropped the device at all or sat on it? If you are getting no visual queues, either you have a loos flex cable, or the lcd is cracked or just non functional all together. The best way to check that is to shine a flashlight at an angle into your screen. Look for any odd lines that have a slight or significant curve to them.
Sent from my SPH-D710 using xda premium

graydiggy said:
You can use a fingernail really. The best thing is a plastic spuger. A guitar pic works nicely. Just start at the bottom and work your way around.
Sent from my SPH-D710 using xda premium
---------- Post added at 11:56 PM ---------- Previous post was at 11:53 PM ----------
Have you dropped the device at all or sat on it? If you are getting no visual queues, either you have a loos flex cable, or the lcd is cracked. The best way to check that is to shine a flashlight at an angle into your screen. Look for any odd lines that have a slight or significant curve to them.
Sent from my SPH-D710 using xda premium
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Assuming i found the right cable which was under a copper shielding that was running up from the metal frame under the battery. It was yellow.
It was tucked all the way in.
I didnt see any cracks or lines. I did sit on my pillow was under it.

That could possibly break the device. I just recently broke mine the other day in similar circumstances. The cable is right by the battery on the right. Should be almost centered by the batt.
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graydiggy said:
That could possibly break the device. I just recently broke mine the other day in similar circumstances. The cable is right by the battery on the right. Should be almost centered by the batt.
Sent from my SPH-D710 using xda premium
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Oh. But it was working the other day. Does it just do that?
and Yes i got the right cable. So what can i do now? It was rooted so i cant send it back, Is there anything i could do?

You technically could send it back... They can't confirm it is rooted unless you unlock the bootloader and the little lock thing shows up on the splash screen. And since your screen doesn't work, they can't see it unless they test the device after replacing the screen assuming they don't replace the whole unit. But I don't know their procedures. Most companies just replace the whole thing. The screen shouldn't just go out. Not saying it doesn't happen, but it shouldn't.
Sent from my SPH-D710 using xda premium

graydiggy said:
You technically could send it back... They can't confirm it is rooted unless you unlock the bootloader and the little lock thing shows up on the splash screen. And since your screen doesn't work, they can't see it unless they test the device after replacing the screen assuming they don't replace the whole unit. But I don't know their procedures. Most companies just replace the whole thing. The screen shouldn't just go out. Not saying it doesn't happen, but it shouldn't.
Sent from my SPH-D710 using xda premium
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Alright. Ill call Google in the morning. I actually was following a guide i saw on a google forums thing where it said to flash the ROM if its not updating as it should. Which is what was happening.

Seanwoodfin99 said:
Alright. Ill call Google in the morning. I actually was following a guide i saw on a google forums thing where it said to flash the ROM if its not updating as it should. Which is what was happening.
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Well good luck. Never thought one could fully brick a Nexus 7. From my understanding, it is damn near impossible. Tell them that you were updating to 4.2.2 and it won't boot up at all now. That should avoid them replacing the screen and checking everything ultimately getting you a whole new device. I know you said it's not the battery, but try charging it overnight and the try to boot it up. I have seen so many people think they bricked, but discovered later on down the line 'up to 6 months later' that their battery was just dead.
Sent from my SPH-D710 using xda premium

graydiggy said:
Well good luck. Never thought one could fully brick a Nexus 7. From my understanding, it is damn near impossible. Tell them that you were updating to 4.2.2 and it won't boot up at all now. That should avoid them replacing the screen and checking everything ultimately getting you a whole new device. I know you said it's not the battery, but try charging it overnight and the try to boot it up. I have seen so many people think they bricked, but discovered later on down the line 'up to 6 months later' that their battery was just dead.
Sent from my SPH-D710 using xda premium
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Yep its charging now.
Ill call in the AM if its not going. I got a case number and everything and i have Asus's number.
But seriously thanks for all the help youve given me.

Screen is weird

Hi, my phone started showing my screen in the attached today.
Basically it has all these lines running through it and I have to have the phone on max brightness to see. I've sent my phone screenshot to other people and they see my screenshot just fine. So I know it has something to do with my AT&T galaxy s4 screen.
I had someone else take my phones screen and sent it to me. I've attached it below
I was wondering if you guys know what's wrong with it? Is it a hardware or software problem? Can I get w replacement for it?
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2

The screen is messed up. I'd get a warranty replacement. What firmware are you on? A replacement will probably be on mf3.

I'm on MDL right now.
Do you think Odin may fix the issue as well? I'm away from home so I do not have access to pc yet. If not then should I call straight to samsung or at&t?
The phone screen is messed up even during booting and recovery mod. But I can still use the phone in home screen and lock screen only with max brightness and having those lines on it.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2

If it was me I'd give odin a shot. That way you can confirm it's a hardware issue.

That is a hardware issue. A flex cable came loose and isn't sitting properly. You could take the device apart and check the flex connections. This used to happens to me all the time on my Nexus 7 until I hot glued that sucker down.
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graydiggy said:
That is a hardware issue. A flex cable came loose and isn't sitting properly. You could take the device apart and check the flex connections. This used to happens to me all the time on my Nexus 7 until I hot glued that sucker down.
Sent from my SAMSUNG-SGH-I337 using xda premium
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Great to hear that. At least it's a 'do it yourself' fixable issue.
If I open my galaxy s4, I will lose the warranty right? Should I contact Samsung first or go ahead and open my phone?
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haremmon said:
Great to hear that. At least it's a 'do it yourself' fixable issue.
If I open my galaxy s4, I will lose the warranty right? Should I contact Samsung first or go ahead and open my phone?
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
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It would depend to me what firmware you're on. If you're already on mf3 I'd get the warranty. But if you're on mdl then it would be a tougher choice. But I like to have a custom recovery and the ability to put custom roms on. A warranty most likely will have mf3.

haremmon said:
Great to hear that. At least it's a 'do it yourself' fixable issue.
If I open my galaxy s4, I will lose the warranty right? Should I contact Samsung first or go ahead and open my phone?
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
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No warranty stickers on or in the device other than moisture detection stickers. Just don't lose or strip the heads and you will be fine if you ever need to RMA.
Sent from my SAMSUNG-SGH-I337 using xda premium

Simply opening it up won't necessarily void your warranty.
The connector for the display is on the upper right side by the volume rocker. (see attached image)
It's only a couple of screws and you'll need a spurger or guitar pick to open it up.
Simply press on the connector to make sure it's seated properly.

rjohnstone said:
Simply opening it up won't necessarily void your warranty.
The connector for the display is on the upper right side by the volume rocker. (see attached image)
It's only a couple of screws and you'll need a spurger or guitar pick to open it up.
Simply press on the connector to make sure it's seated properly.
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Nice! I'm assuming that is the board for galaxy s4. And will doing this most likely fix the issue?
Thank you for the image though
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2

haremmon said:
Nice! I'm assuming that is the board for galaxy s4. And will doing this most likely fix the issue?
Thank you for the image though
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
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Pop it up then re-seat it. Should do the trick.
Sent from my SAMSUNG-SGH-I337 using xda premium

haremmon said:
Nice! I'm assuming that is the board for galaxy s4. And will doing this most likely fix the issue?
Thank you for the image though
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
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Yep... that is an i337 board in the screenshot.

graydiggy said:
Pop it up then re-seat it. Should do the trick.
Sent from my SAMSUNG-SGH-I337 using xda premium
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I'm finally home to be able to open up my phone and to pop it up then re-seat it but the problem still remains. Is it still a hardware issue?

The screen itself is more than likely shot.
Sent from my SGH-I337 using xda premium

graydiggy said:
The screen itself is more than likely shot.
Sent from my SGH-I337 using xda premium
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Alright, I am thinking of exchanging this device through samsung. How do I restore this device from using a custom rom to factory stock through odin/triangle away. I also want to restore it without using the factory boot recovery as I am unable to see/navigate through that.
But my approach is (would like some input)
- Reset Counter using Triangle Away on a custom rom (task's at&t galaxy s4 aokp rom)
- ODIN (removes root and go back to at&t s4 stock rom - MDL)
- Reset to factory through "System Settings -> Backup & Reset"
Is that correct? I need it in stock form as Samsung most likely to check everything through my device and be able to fix the lcd screen.

Wanted to inform people that have tried to help me out... I sent my device to samsung and they were able to repair my phone as there were no solutions besides replacing my LCD screen for free due to warranty. I finally received my device back after waiting for 2 weeks.
nfortunately, they updated the firmware to mf3 and there are no ways to revert back even with my old nandroid i backed up using twrp. As of now, no safe rooting method is available for mf3

There is a Safe root method. The only way it is not safe is if the user screws up by not reading.
Sounds like they fully replaced the device. If they did not fully replace it, contact them and tell them that they had no authorization to update the phone. They were ONLY to repair the phone. Tell them you want a replacement with MDL and give them some BS story that you have vital applications for work that is not compatible with MF3 or something like that.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app

graydiggy said:
There is a Safe root method. The only way it is not safe is if the user screws up by not reading.
Sounds like they fully replaced the device. If they did not fully replace it, contact them and tell them that they had no authorization to update the phone. They were ONLY to repair the phone. Tell them you want a replacement with MDL and give them some BS story that you have vital applications for work that is not compatible with MF3 or something like that.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
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Sounds legit. Consent should be a must to make any changes to a users device that doesn't involve 'repairing.' But hey... What's customer service anyway? Lol.
Sent from my GT-I9505G using xda app-developers app

I don't think I'll return it as I am returning to school soon. The only thing that is holding me back from rooting is there are no methods to unroot/odin the s4 on mf3 firmware.
On the bright side my phone doesn't overheat as it used to be and lasting longer battery life. Not sure if it's mf3 firmware but it's doing fine as it is. Will wait patiently for a possibility for unroot/odin.

Keep this in mind.
http://forum.xda-developers.com/showthread.php?t=2432876
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