Atrix dead line on screen - Atrix 4G General

Towards the top of my phone I have a spot where it will not register touch. It is not at the very top, like I have seen on other threads, but about an inch down. I suspect it is because of water damage, but I am not positive. The indicator on the battery is normal though. I tried using touchscreen booster but that did not fix it.
Any thoughts on what to do?

Had the same problem, called AT&T and 3 days later had a new one..
Sent from my MB860 using XDA Premium App

i have the same problem, i think it got wet and it doesnt work all the time. it is like half an inch long dead zone right under the volume down button
JaronBang said:
Had the same problem, called AT&T and 3 days later had a new one..
Sent from my MB860 using XDA Premium App
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was yours because of water damage, if so, youd be charged by insurance for a replacement?

Related

Stuck/dead pixel!

My brand new pad has a pixel that won't show green...running one of the apps that says it fixes that... If it doesn't work, i'm going to see if I can get a replacement.
Just a warning to everyone. Be on the lookout.
Sent from my SGH-T989 using XDA
I've got a dead pixel as well. Near the top left. Doesn't really bother me that much, so I don't really care. Surely one teeny little pixel doesn't warrant you returning it ...?
Sent from my ASUS Transformer Pad TF300T using XDA Premium HD app
Jarm3r said:
I've got a dead pixel as well. Near the top left. Doesn't really bother me that much, so I don't really care. Surely one teeny little pixel doesn't warrant you returning it ...?
Sent from my ASUS Transformer Pad TF300T using XDA Premium HD app
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I used to think that. But if its been like, 3 Weeks and there's already one dead pixel... What does that say for the possibilities?
Just called Asus - he tried to get me to do a wipe.
Are you kidding me? wipe all my data? Asus - get rid of the spiel, its junk. Get ppl who know whats up on the phones ugh
Sent from my SGH-T989 using XDA
My first pad had a dead pixel. I found it the second day and returned it as soon as I could. It was kind of in the middle of the screen, and I could see it every time I viewed a white web page. Needless to say, it bothered the heck out of me and had to be returned.
i went through 4 tabs until i got one that was fine display wise. first one had a cluster of discolored pixels, like someone pressed their thumb hard on the screen and damaged the area. the other two each had a couple grains of what looked like sand under the glass. All of these were around the same area on the tab, mid-lower left area of the screen.
Mines mid high right...
I'm worried about an attempted unlocking... I tried to unlock my tab before they fixed the c4okt issues, and im wondering if it might've sent them a file about that... Also wondering if unlocking will void it for a screen issue.
Sent from my SGH-T989 using XDA
Dead and stuck pixels are far from unique to Asus. There is a difference by the way, a stuck pixel is one that is, well stuck displaying one color, these can sometimes be fixed by programs like you are running and/or gently massaging the area with a pencil eraser or something similar, dead pixels don't display any color and are rarely able to be fixed.
californiarailroader said:
Dead and stuck pixels are far from unique to Asus. There is a difference by the way, a stuck pixel is one that is, well stuck displaying one color, these can sometimes be fixed by programs like you are running and/or gently massaging the area with a pencil eraser or something similar, dead pixels don't display any color and are rarely able to be fixed.
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However, mine is stuck playing not green. every other color works
Sent from my SGH-T989 using XDA
As Kermit the Frog used to say It ain't easy being green
Lol... Honestly that made my morning
Sent from my SGH-T989 using XDA
My dead pixel I guess just happens to be in a place where I rarely notice it. I tried one of those dead pixel detect and fix apps but it didn't fix anything.
Sent from my Galaxy Nexus using xda premium
Jarm3r said:
My dead pixel I guess just happens to be in a place where I rarely notice it. I tried one of those dead pixel detect and fix apps but it didn't fix anything.
Sent from my Galaxy Nexus using xda premium
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There is one other thing you can try, VERY gently massage the dead pixel with a something like a pencil eraser, that will sometimes get it working.
californiarailroader said:
There is one other thing you can try, VERY gently massage the dead pixel with a something like a pencil eraser, that will sometimes get it working.
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Don't see how this helps since its covered by a sheet of glass?
Sent from my SGH-T989 using XDA
new ion? said:
Don't see how this helps since its covered by a sheet of glass?
Sent from my SGH-T989 using XDA
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http://www.wikihow.com/Fix-a-Stuck-Pixel-on-an-LCD-Monitor
californiarailroader said:
http://www.wikihow.com/Fix-a-Stuck-Pixel-on-an-LCD-Monitor
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That's fine and all... but there's a much thicker layer of glass over a capacitive screen than there is over a resistive touch screen... or just a LCD monitor.
Unless I'm missing something here, this advice does not apply anymore.
Sent from my SGH-T989 using XDA
new ion? said:
That's fine and all... but there's a much thicker layer of glass over a capacitive screen than there is over a resistive touch screen... or just a LCD monitor.
Unless I'm missing something here, this advice does not apply anymore.
Sent from my SGH-T989 using XDA
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The screen will still flex. I am not sure whether it would work or not on these devices, I just put that out there hoping it might help.
californiarailroader said:
The screen will still flex. I am not sure whether it would work or not on these devices, I just put that out there hoping it might help.
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Well thank you. I will give it a go.
Sent from my SGH-T989 using XDA
Don't feel too bad. I just made the mistake of looking at an all black screen on my Acer a510.
NINE stuck pixels!
One little cluster made a shape exactly like the big dipper. Very artistic, with pretty multicolored stuck-pixel stars.
Needless to say I wasn't thrilled. So much for quality control. Sounds like Asus at least isn't this bad.

My n4 died while I was sleeping!

Yep, I woke up to a completely unresponsive nexus 4. Tried charging it and nothing happens. Also tried holding the power button, using the bootloader, but nothing will make this phone turn on.
Noticed just a little while ago that the lense for the camera and flash have collected moisture inside. Could running the phone on battery until it ran out of power create moisture in the phone?
Sounds kinda crazy, but it's the only thing I can think of. There is no other reason why the phone would have moisture on the inside. It wasn't raining, nothing in my apartment is wet, and neither is the outside of the phone.
Was using stock rooted with matrix 2.0 kernel.
Update:
The moisture inside dried out so I tried powering the phone on and again it did nothing. Then I plugged it in and the led indicator turned solid red.
I didn't know what that meant so I called tech support and that guy was even more clueless than I was. He hasn't even heard of the blinking red led that some people from this forum got after running antutu overclocked, but at least they can return to stock and relock the bootloader.
He said I could get it replaced, but idk if they're gonna give me grief over being unlocked and rooted.
Update 2:
Now the red led no longer lights up when charging. The phone powers on and everything functions except the screen. Even the buzzing from the ear speaker is there like it was when the screen functioned.
I powered it down now in hope that it will work later tonight.
Does anyone have an idea of what could have caused this?
Sent from my LG-P920 using xda app-developers app
Oh man sorry to hear and see that. Maybe something burnt out inside and the smoke couldn't escape causing condensation? I dunno, but hope it gets sorted out..
Sent from my Nexus 4 using xda app-developers app
There is a similar problem with nexus 7 running android 4.2 .. What that required for correction was holding the power button for 30 or more seconds .. I repeat 30 or more seconds and not mere 5 or 10 seconds . that trick worked for me .. Just give it a try
Sent from my Nexus 7 using xda app-developers app
I already tried that. For now I think I'll have to just let it dry.
I would still like to know why only the inside of the phone has moisture and nothing else.
Sent from my LG-P920 using xda app-developers app
blitz911 said:
Oh man sorry to hear and see that. Maybe something burnt out inside and the smoke couldn't escape causing condensation? I dunno, but hope it gets sorted out..
Sent from my Nexus 4 using xda app-developers app
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Thanks for the wishful thinking, but I don't know how I'm gonna get it replaced if I can't return to stock and lock the bootloader.
Sent from my LG-P920 using xda app-developers app
If it isn't even turning on that might not even be a problem how would they know if rooted
Sent from my Nexus 4 using xda app-developers app
True. I say you put it in an airtight container with some dessicant and see if that helps the moisture. If not, give it a shot and send it back. Sorry to see that happened to a brand new phone.
Spunky_Monkey said:
Does anyone have an idea of what could have caused this?
Sent from my LG-P920 using xda app-developers app
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Looks like somebody touched your phone with wet hands while you were asleep? Lol.
PoisonWolf said:
Looks like somebody touched your phone with wet hands while you were asleep? Lol.
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I don't think so, it's just me and my girlfriend here and we were both sleeping. I don't think that would harm the phone either. Anyway, the outside of the phone was completely dry the whole time. No other areas are affected.
The phone I'm using now is an lg thrill and it's been through rain, snow, left outside and it still works. I don't understand why the n4 would do this just by sitting next to my bed.
Sent from my LG-P920 using xda app-developers app
Spunky_Monkey said:
I don't think so, it's just me and my girlfriend here and we were both sleeping.
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Santa Claus came early
In all seriousness, did you take it in a moist room like your bathroom? Or outside on a rainy day?
what about the bag o' rice trick?
Humidifier running? Was it on the night stand maybe next to a cold drink that could've had some condensation? Was the room exceptionally cold (maybe that combined with the warmth of the phone caused the condensation?)?
Really weird. Hope you get it sorted. Chances are though, if it shut off because of the condensation, it probably burnt something out. Generally, if it's off and gets wet, you have a better chance of it surviving than when it gets wet and shuts off.
Could it be a battery leak?
Update:
The moisture inside dried out so I tried powering the phone on and again it did nothing. Then I plugged it in and the led indicator turned solid red.
I didn't know what that meant so I called tech support and that guy was even more clueless than I was. He hasn't even heard of the blinking red led that some people from this forum got after running antutu overclocked, but at least they can return to stock and relock the bootloader.
He said I could get it replaced, but idk if they're gonna give me grief over being unlocked and rooted.
Sent from my LG-P920 using xda app-developers app
Nuu~ said:
Santa Claus came early
In all seriousness, did you take it in a moist room like your bathroom? Or outside on a rainy day?
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Nope, it was dry in my pocket all day. I even got good battery life at
4hr screen on and ~14hr total. I left it unplugged next to my bed with nothing next to it to see how much longer it would last.
nexgoose said:
what about the bag o' rice trick?
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I just wrapped it up and set it above a warm heater. Seems to have worked good.
Mi|enko said:
Humidifier running? Was it on the night stand maybe next to a cold drink that could've had some condensation? Was the room exceptionally cold (maybe that combined with the warmth of the phone caused the condensation?)?
Really weird. Hope you get it sorted. Chances are though, if it shut off because of the condensation, it probably burnt something out. Generally, if it's off and gets wet, you have a better chance of it surviving than when it gets wet and shuts off.
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It was on the night stand, but nothing liquid was nearby. And my room is always at a constant temperature. Neve had any problems b4 with condensation.
It did have a low battery when I went to sleep and I left it to see what kind of battery drain it would have by morning. I thought only the battery was dead at first, but it's been on the charger now for about 15 min now with the solid red led.
stankyou said:
Could it be a battery leak?
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I don't want to open it and find out if there's a chance it can get replaced.
Sent from my LG-P920 using xda app-developers app
Did you have a wet application screen protector?
Sent from my Nexus 4 using Tapatalk 2
frigidazzi said:
Did you have a wet application screen protector?
Sent from my Nexus 4 using Tapatalk 2
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No screen protector or case, just the bare phone.
Sent from my LG-P920 using xda app-developers app
It would be my guess too that the battery is leaking and just RMA it. As it doesn't power up they will never know you rooted it and they will most likely just trash it.
OP updated.
The phone powers on now and everything functions except the screen.
Sent from my LG-P920 using xda app-developers app

[Q] home button click?

As the tittle suggests, does anyone have their home button make an audible click? When I touch mine on the right side it clicks and feels loose. Just wondering if anyone else has that.
Sent from my SAMSUNG-SGH-I337 using xda premium
I have that! I was wondering the same thing... and I cant replace it since I just got a 25$ zagg installed on my s4 -_-' and cant seem to find the receipt.
I called my local ATT they'll replace it without charging me a restocking fee. I'll probably do that. Just a tad worried since this is the only issue I've had with the phone. Don't want to get a bum phone.
Sent from my SAMSUNG-SGH-I337 using xda premium
dkirchik said:
I called my local ATT they'll replace it without charging me a restocking fee. I'll probably do that. Just a tad worried since this is the only issue I've had with the phone. Don't want to get a bum phone.
Sent from my SAMSUNG-SGH-I337 using xda premium
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If you get a new phone and you have more issues, you're just as entitled to an exchange as you are with this one. I have a friend who has gone through 5 phones within a month for various reasons, some admittedly a little overblown but point is, you can always exchange until you get a good one.
How much does it click, mines is a little one and I'm thinking it is cause the plastic. And my girlfriend didn't notice it like me
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
It sounds like an air pocket. Its a soft click but only on the right side.
Sent from my SAMSUNG-SGH-I337 using xda premium
delete
My new 32GB S4 has a clicky home button. I've noticed this with the S3 as well. Personally, I wish they'd do away with the physical home button. Capacitive buttons were the future. I have also noticed my S4's home button seems really flat. Doesn't stick out as I feel it should. Works absolutely fine. So I'll see how it goes in my 14 day period.

[Q] Will Google RMA if screen was replaced?

I replaced my screen. And now I am experiencing problems with battery life, and in need of an RMA. My question is how closely does Google look at the device that are shipped back, will they notice that the screen was replaced? I also forgot to put back the blue tab that was connecting the battery and holding the antenna down in place. Will they take the phone apart and find out I had disasebmled it? Also there is a small gap at the bottom between the bezel and the left screw. I think its due to one of the clips not connecting correctly. I could probably fix all those things but I lost my T6 screw driver, so should I worry about any of those things?
Sent from my Nexus 4 using xda app-developers app
Not sure how picky Google is, but I sent a MyTouch slide into T-Mobile with the screen replaced, they noticed. I have no idea how, I put it all back together. I also recently sent my Nexus 4 in to Asurion for a replacement, the screen went wacky and I opened it to see if it was a loose connection. They didn't notice that.
Honestly you won't know until you try.
Wisefire said:
Not sure how picky Google is, but I sent a MyTouch slide into T-Mobile with the screen replaced, they noticed. I have no idea how, I put it all back together. I also recently sent my Nexus 4 in to Asurion for a replacement, the screen went wacky and I opened it to see if it was a loose connection. They didn't notice that.
Honestly you won't know until you try.
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Thank you for that answer that's why I would like to know if anyone has already tried this
Sent from my Nexus 4 using xda app-developers app
Anyone??
Sent from my Nexus 4 using xda app-developers app
Help me
Sent from my Nexus 4 using xda app-developers app

[Q] Wife dropped her phone.

Hello. My wife dropped her S4 on concrete alittle over a month ago and has a crack on the top part of the phone. Everything was fine until today when she went to turn on her phone and the screen is black. Everything works as far as notifications, sounds, etc. even the touch works on the screen. I managed to go to a real dark room and barely see the screen enough to turn the brightness all the way up but the screen has a real pale white and some lines through it. Just wierd it started to act up today after she dropped it over a month ago. Does this mean the digitizer is faulty or is it something else? I attached a picture for you to see it.
It means the LCD is bad. The Digitizer is what detects touch. Best bet is to replace the whole screen and digitizer assembly. It's not cheap, but it is easy to do.
Sent from my GT-I9505G using XDA Premium 4 mobile app
graydiggy said:
It means the LCD is bad. The Digitizer is what detects touch. Best bet is to replace the whole screen and digitizer assembly. It's not cheap, but it is easy to do.
Sent from my GT-I9505G using XDA Premium 4 mobile app
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Thank you for the fast response! I will have to buy this and fix it asap. Thanks again.:good:
http://www.amazon.com/gp/product/B00D8EN9Z8/ref=oh_details_o02_s00_i00?ie=UTF8&psc=1
This is the one that I got. It comes complete and looks like a factory original. All the markings match the ones from the broken one I took off mine. It's not cheap, but it is easy.
Mobiletechvideos also has a service for screen replacement.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app

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