[Q] i337 IMAP setup - Galaxy S 4 Q&A, Help & Troubleshooting

I have no problem setting up IMAP on my GS4 for receiving email. But I can't get the outgoing settings to work for my work email using the stock email app.
Of course work uses MS Exchange... and I absolutely hate giving control of my phone to device administrator. The control restrictions are simply draconian in my view. So I'm trying to bypass MSE by using IMAP.
I can receive email just fine, so my incoming settings are fine. But I cannot find the right combo of settings to make my outgoing email work. I've tried multiple ports, no joy (it should be port 25). Different to no security... no joy. My SMTP server starts with mail.xxx.org. I copied the settings of a colleague with an iPhone (and their phone sends and receives email fine), but no joy.
When my GS4 checks the outgoing server settings, I get an alert that says unable to connect to email server to verify my account... no response from server. Or I get a response saying it can't safely connect to the server.
Anyone have any tips for making my outgoing server connections work properly? The only non-stock part of my GS4 is using Nova Prime launcher.
I am stumped at the moment.

speedlever said:
I have no problem
Click to expand...
Click to collapse
that's what the troubleshooting section is for. post there next time.

Glebun said:
that's what the troubleshooting section is for. post there next time.
Click to expand...
Click to collapse
Thanks for moving me to the right section.

Related

outgoing email through smtp.o2.co.uk

Is anyone else having problems with all email attempted to send from the Exec through o2's outgoing mail server returning a failure message at the moment?
Very frustrating. I like to quickly turn WiFi on, sync email and fire off a few snap responses when I get back to base before I decide whether to fire my PC up or not.
Have you clicking the 'outgoing mail requires authorization' box in account options?
I've never actually used my O2 e-mail account to send messages before, but after seeing this thread I tried it and sure enough it didn't work until I ticked the "outgoing mail requires authorisation" box!
Hopefully your advice will fix it for FunkyMagic too!
"I like to quickly turn WiFi on"
hi funky magic
you can't use your wifi connection with the smtp.o2.co.uk setting - that only works for gprs. for wifi you need to set the smtp to your internet provider NOT o2. i use Blueyonder for my home internet - so my smtp is smtp.blueyonder.co.uk - works perfectly. i actually have 2 mail accounts set up - one for use at home on wifi using blueyonder, the other for when i'm out and about using the o2 gprs connection
best
mikey mike
Cheers folk!
I think prior to today I was (without really thinking about it) -
Switching WiFi on.
Recieving new email.
Composing responses and hitting send.
Then just sticking the thing on the cable connected to my PC for charging where I leave it for a few hours before going out for the evening or 'fiddling' (at which point pass-through would have sent the emails correctly at the next 15min sync).
I was in a bit of a rush today to confirm an email had gone out so hit send/recieve after creating a new mail PRIOR to connecting to the wire which I don't think I normally do!
Problemo solved!
Mikey Mike said:
you can't use your wifi connection with the smtp.o2.co.uk setting - that only works for gprs.
Click to expand...
Click to collapse
My O2 account with smtp.o2.co.uk works fine for me with wifi
I've just been fighting with this for about an hour, hopefully some of this might be of use to someone:
Receiving mail from an IMAP4 account on my own Linux server. Using the same server as an outgoing SMTP relay.
Everything worked as intended, but obviously could only send outgoing mail when connected via wireless network at home (the SMTP server only allows relay to IPs on the LAN, like most ISP's relays).
Clearly this isn't much use on a mobile device, so I reconfigure outgoing mail to use smtp.o2.co.uk. This fails, which I assumed was because I was not connected via the O2 network at the time.
I enable "outgoing mail requires authentication" and "use seperate settings", and enter my O2 username and password, as used to log in to the website. Still no Joy. I try various permutaions of the username and the previous version of my password, enabling SSL, etc. with no success.
Getting suspicious that this is an XDA issue, I create an SMTP account in Thunderbird on my desktop PC, using smtp.o2.co.uk with authentication. A little trial and error confirms that using "[email protected]" and your website password to authenticate (no SSL or anything clever enabled) works, even though my PC is connected to the internet via another ISP.
I try re-entering the settings a squillion times, rebooting the exec, etc, without any luck. I become suspicious that the changes in config aren't taking. I dig through the registry in search of the settings, but don't find them.
Then it occurs to me to delete the IMAP account entirely, reboot the exec, and re-create it from scratch, this time using the known-good settings for the O2 smtp server. This appears to have worked. I can send email via smtp.o2.co.uk, and it works regardless of whether I'm connected by UMTS to O2 or my wireless LAN at home.
kimble
you are a star! works perfectly
mikey mike
Same problem but with Blueyonder?
Hi All,
Im having a similar problem with my Exec and outgoing mail via GPRS/3G and smtp.blueyonder.co.uk. I get "Invalid message recipients". however if i send a message to my own email address at blueyonder it is sent ok. also if i send via wifi its ok. If i send the message using my SPV C500 via GPRS it sends OK. All the settings are the same.
I wonder if its a 3G/UTMS problem? unable to get just GPRS coverage (I dont belive im saying this).
I hope this dose not mean another Hard reset.
Regards
Premo
Kimble: Thanks for an awesome post! 8)
[EDIT: I am using my own Exchange server, so it doesn't matter to me, but I can use the info to help others, so thank you.]
Kimble, you star. i had the same problem but it's working now.
I note that SSL can't be turned on. Does this not concern anyone else?

Can anybody help with the email problem

I keep having issues with receiving email (IMAP), i have a non branded x1 and from the start i had problems with this, now im running 5.01 from itje but on all roms i had this problem.
When i press send/receive i get these 2 following errors:
messages cannot be downloaded to your mobile device. Make sure you are connected and that your e-mail account settings are correct.
or
cannot connect to the incoming mail server. Be certain that your login information is correct, then try again to send and receive mail.
Some times i have to press send/receive 5 times before i receive any mail, and i always have a stable internet connection (3G/HSDPA) when i try.
The problem isn't related to Gmail what i first thought, because i have another IMAP account (my own domain) and the same happends to this account.
Anybody know how i can fix this?
Btw: i have searched everywhere but nobody knows what the problem is related to or how to fix this.
which rom have you using ?
As stated above, im currently using itje's Touch-IT v5.01 but i had this problem with the original rom and all other roms ive tried.
I know there is a bug with sending emails. But there is a fix for that. Search for smtpfix (or something). Receiving email through pop or imap should be working fine.
Cenobite_ said:
I know there is a bug with sending emails. But there is a fix for that. Search for smtpfix (or something). Receiving email through pop or imap should be working fine.
Click to expand...
Click to collapse
Yup i know, i found that fix for sending mail.. But i have problems with receiving it....
FalkenX said:
Yup i know, i found that fix for sending mail.. But i have problems with receiving it....
Click to expand...
Click to collapse
IMAP and Exchange are working fine for me. You can check the following:
1. Whether IMAP connection is allowed in your gmail account.
2. You should download emails using wifi or ActiveSync connections for the first time.
3. Or you can reduce email size and download period shorter such as the past 3 days.
4. I recommend using stock rom for stability. Cooked roms are fast but they have problems with stability.
5. I am sure there are no problem with Xperia stock rom, as I have been using both exchange and imap for 3 months now.
htainlin said:
IMAP and Exchange are working fine for me. You can check the following:
1. Whether IMAP connection is allowed in your gmail account.
2. You should download emails using wifi or ActiveSync connections for the first time.
3. Or you can reduce email size and download period shorter such as the past 3 days.
4. I recommend using stock rom for stability. Cooked roms are fast but they have problems with stability.
5. I am sure there are no problem with Xperia stock rom, as I have been using both exchange and imap for 3 months now.
Click to expand...
Click to collapse
At first thanks for your answer, but i had the same problem with the stock rom, after that the same problem with EVERY rom i used..
1: IMAP is on, i use IMAP for more then 2 years now
2: Is that really necessary? I have never seen then, but will try to set the account up again and receive over wifi the first time
3: Ive allready reduced the size to 2 kb and only for the past 3 days
Im a really the only one with this problem? Pretty wierd since my internet is working great, only sending and receiving mail gives errors..
Does your imap server mandate you use tls or some sort of authentication? I remember I needed to import the server certificates in Windows Mobile. Can you look at the log file on the imap server?
Cenobite_ said:
Does your imap server mandate you use tls or some sort of authentication? I remember I needed to import the server certificates in Windows Mobile. Can you look at the log file on the imap server?
Click to expand...
Click to collapse
No this is not needed, not for Gmail and not for my own domain.
Ive tried what htanlin said, i connected through wifi and now i have no problems at all, send/receive without any problems..
Now im going to switch back to 3G...... lets see what happends!
Nope, didn't work either..
When i switched back to 3G it worked once to send/receive, which got me 4 new headers..
When i tried to send/receive again to download the emails i got this message again:
messages cannot be downloaded to your mobile device. Make sure you are connected and that your e-mail account settings are correct.
So i cant send/receive email while im on mobile internet
This is so wierd, on my iphone i have no problem at all to receive email from any IMAP account while im on 3G......
HI falkenX, sorry, I might be barking up the wrong tree.
I had a similar problem, have you checked the imap and smtp server addresses? I know on itje's 5.04 ROM, the Gmail defaults to imap.gmail.com, but I've always used imap.googlemail.com (and smtp.googlemail.com). After I changed them to these I stopped getting those errors.
kinnyfaifai said:
HI falkenX, sorry, I might be barking up the wrong tree.
I had a similar problem, have you checked the imap and smtp server addresses? I know on itje's 5.04 ROM, the Gmail defaults to imap.gmail.com, but I've always used imap.googlemail.com (and smtp.googlemail.com). After I changed them to these I stopped getting those errors.
Click to expand...
Click to collapse
Tried that just now, still the same error:
Messages cannot be downloaded etc.
did you try the network enchancement with sktools ?
Tylwith said:
did you try the network enchancement with sktools ?
Click to expand...
Click to collapse
No, whats that?
Sounds like a problem with the IMAP server of your email service(s). Try again in a few days?
Sfkn2 said:
Sounds like a problem with the IMAP server of your email service(s). Try again in a few days?
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Click to collapse
In a few days? LOL i live of my emails m8!
And it cant be a problem with the imap server since it does work when im connected through wifi or another phone..
Its only not working on 3G, the main reason i use my phone, besides calling offcourse ..
You could consider using a different email client. I gave up on the windows mobile standard client. Using qmail now. It works like a charm and it's free!
Cenobite_ said:
You could consider using a different email client. I gave up on the windows mobile standard client. Using qmail now. It works like a charm and it's free!
Click to expand...
Click to collapse
Maybe i have to indeed, but do you still get a notification when you receive any mail?
select your account, then go to settings.
select "edit account setup"
click next, until you reach the screen w/ the outgoing mail server prompts.
click on "advanced server settings"
try unticking require SSL for both incoming and outgoing..
but more likely, for "network connection", instead of having it on "internet" (which I think is default), select your actual data connection that you use.
mrbkkt1 said:
select your account, then go to settings.
select "edit account setup"
click next, until you reach the screen w/ the outgoing mail server prompts.
click on "advanced server settings"
try unticking require SSL for both incoming and outgoing..
but more likely, for "network connection", instead of having it on "internet" (which I think is default), select your actual data connection that you use.
Click to expand...
Click to collapse
I have tried both with/without SSL on/off..
And i have tried both selected "The Internet" and "GPRS Internet"
All resulted in the same errors..

Can't send EMAILS, but can receive them?

I am trying to figure out why my HTC HD2 will not send emails from my handset. Although the emails are coming thru to my HTC HD2.
Kinda getting me annoyed, as I have DOUBLED check the settings with the same settings on my MS outlook 2007 via the PC, they should match up - i'm guessing?
Any idea's what could be wrong?
Cheers.
Hello,
i had the same problem. You should not configure your email account in the manila tab. Delete your account, go to start (windows button) and E-Mail. when you configure here your email account, it should work (worked for me).
Somewhere I read that you should do all future changes in settings of accounts also this way and never use the manila tap for configurations of email settings...
tanini said:
Hello,
i had the same problem. You should not configure your email account in the manila tab. Delete your account, go to start (windows button) and E-Mail. when you configure here your email account, it should work (worked for me).
Somewhere I read that you should do all future changes in settings of accounts also this way and never use the manila tap for configurations of email settings...
Click to expand...
Click to collapse
Have tried that... still no joy.
The email just sits in the OUTBOX, and doesn't get sent.
When mailing over WiFi or through PC use your 'home' internet providers' smtp server. When mailing over your mobile network, use your phone company's smtp server. That's the way it goes with internet.
Or use an smtp server that handles both, but they are rare (unless you have your own domain name).
my yahoo does not send email but my google email can. try using a google email.
Some providers require the "Outgoing server requires authentication" tickbox selected.
dio62000 said:
Or use an smtp server that handles both, but they are rare (unless you have your own domain name).
Click to expand...
Click to collapse
actually most of the network providers (certainly in the uk) give you an email account with your phone number, or at least allow you to register for one through them, and generally they allow smtp sending from any network.
joshzzz2001 said:
my yahoo does not send email but my google email can. try using a google email.
Click to expand...
Click to collapse
I have no problem with sending or receiving e-mail via yahoo mail.
Incoming mail server is pop.mail.yahoo.com whilst outgoing is smtp.mail.yahoo.com. Account type is POP3. Option is selected for "Outgoing server requires authentication".
It worked for my Tilt
I have been experiencing these same problems for the last couple of weeks and gave up thinking MS has done the dirty on us again. But after trying to send an important email to a bank and seeing it fail repeatedly, I decided to do something. All the other posts on problems sending email suggest downloading the MS patch which I did, changing port numbers, which I did not do, did not work. What did work is that I checked the box for outgoing mail authentication!
Phew I can keep my Tilt WM6.1 standard build for a while longer now........
Thanks guys.

Yahoo! IMAP over Wi-Fi Working with Stock Mail

Hello All! Forever I've wanted my mail combined in the stock app, but Yahoo! IMAP wouldn't work over wi-fi without using K9, etc. I tried again and have success thanks to mtwebster's git commit: http://github.com/CyanogenMod/android_packages_apps_Email/commits/froyo
If you want your Yahoo! mail in the stock email (vanilla email client, not htc) app, add your IMAP account manually as usual and use the following incoming and outgoing servers:
Incoming server: imap.next.mail.yahoo.com
Outgoing server: smtp.mobile.mail.yahoo.com
I've tested it and it works great for me! I now have a combined mailbox with my Exchange (work) mail and my yahoo mail and can access both via Wi-Fi or 3G!
Enjoy
i dont know about the "next" command in ur first string..but ive always used :
INCOMING : imap.mail.yahoo.com
OUTGOING : smtp.mobile.mail.yahoo.com
im sure ur way works..but theres an alternative if the first way doesnt work for anyone for some odd reason
SoCalSpecialist said:
i dont know about the "next" command in ur first string..but ive always used :
INCOMING : imap.mail.yahoo.com
OUTGOING : smtp.mobile.mail.yahoo.com
im sure ur way works..but theres an alternative if the first way doesnt work for anyone for some odd reason
Click to expand...
Click to collapse
Hey SoCal. I saw your other post about ordering your Dinc. I think you'll love it! Welcome!
As for the servers, the ones you listed are the ones I had and they will NOT work via Wi-Fi (except if using K9 mail and I hate that ugly @ss icon and wanted one mail client and one inbox for all of my mail) but work fine over 3G. That's why I had to find the others. Give it a test and you won't even be able to add your account to the stock client while connected to a wireless access point. It will keep telling you "The username or password are not correct". When I'm at home or at work, I'm always connected to wireless, so not being able to get my mail is unacceptable.
Thanks for the reply, though!
awesome catch then eh? kudos on that!
and thanks for the welcome. being on an HDPI device is gonna be a bit of a learning curve as far as development goes..but im sure with a bit of the forum help ill be able to find my way just fine.
not working for me...
jermaine151 said:
Hello All! Forever I've wanted my mail combined in the stock app, but Yahoo! IMAP wouldn't work over wi-fi without using K9, etc. I tried again and have success thanks to mtwebster's git commit: http://github.com/CyanogenMod/android_packages_apps_Email/commits/froyo
If you want your Yahoo! mail in the stock email app, add your IMAP account manually as usual and use the following incoming and outgoing servers:
Incoming server: imap.next.mail.yahoo.com
Outgoing server: smtp.mobile.mail.yahoo.com
I've tested it and it works great for me! I now have a combined mailbox with my Exchange (work) mail and my yahoo mail and can access both via Wi-Fi or 3G!
Click to expand...
Click to collapse
This is the regular plain-jane HTC mail app? I tried using these server names to set up my regular yahoo (not y-plus) account...left SSL and default ports unchanged. I had to switch to 3G-only even to get past the incoming server page in manual setup. I got the account set up, but with WiFi active I get the same old errormsg.
Is yours still working? I wonder what we did differently.
cantare said:
This is the regular plain-jane HTC mail app? I tried using these server names to set up my regular yahoo (not y-plus) account...left SSL and default ports unchanged. I had to switch to 3G-only even to get past the incoming server page in manual setup. I got the account set up, but with WiFi active I get the same old errormsg.
Is yours still working? I wonder what we did differently.
Click to expand...
Click to collapse
No, that was on the vanilla email client when I was using Ruby. I tried with the htc client and got the same issue that you did. I might have to restore my ruby backup and see if it still works and what the ssl settings are.
EDIT: I just verified that this works on the vanilla email client, via wifi, with security set to none but won't work on the htc client.
Typed on my Incredible phone!

Email Problem: Cannot Get Outgoing SMTP To Work

Hey All,
I'm having a pretty frustrating experience setting up an email client to work with my mailhost.
I can connect to my imap host for the business of incoming email, but I cannot get either the stock android email app, or the current version of k9, to connect to the outgoing smtp server using all of the available authentication/ssl options/port combinations.
Fwiw, I'm running the current, stock JB ROM, rooted. Also, fwiw, these smtp settings also do not work on my JB-based Asus t300, but work just fine on my stock, ICS, HTC Rezound.
Is this a known problem with JB ROMs? Is there a known work around?
Many thanks!
John
jrredho said:
Hey All,
I'm having a pretty frustrating experience setting up an email client to work with my mailhost.
I can connect to my imap host for the business of incoming email, but I cannot get either the stock android email app, or the current version of k9, to connect to the outgoing smtp server using all of the available authentication/ssl options/port combinations.
Fwiw, I'm running the current, stock JB ROM, rooted. Also, fwiw, these smtp settings also do not work on my JB-based Asus t300, but work just fine on my stock, ICS, HTC Rezound.
Is this a known problem with JB ROMs? Is there a known work around?
Many thanks!
John
Click to expand...
Click to collapse
SMTP works fine for me both on my 100% stock Nexus 7 and on my CM 10.1 Nexus 10. I use it to connect to my school's SMTP email (they only use their email for all school/official/professor-student communications ). I don't have any issues.
When I first set up my SMTP connection though, I had to mess around with the certificates as they didn't match what the FAQ and How-To guides the school told me. For example, they told me to use SSL and accept all certificates for incoming, but when I do that my client won't sync correctly so I have to select SSL (without accepting all certificates). Give that a shot?
Also, no offense but even I've made this mistake many times , double check your host names, I always misplace the periods and which is outgoing host and incoming hosts.
Good luck! :highfive:
Edit: added more info.
Thanks so much for your suggestions for me on my little problem. It caused me to revisit it with a more global outlook.
What I learned? The problem had nothing to do with the Email apps, or the version of Android. It had to do with the fact that I was trying to connect via my VPN hosts. My two JB devices are WiFi only, and I always use the VPN app when I'm on them. Almost never from my phone.
Now all I have to do now is figure out the reason my isp's mail host is blocking my SMTP connections from my VPN hosts and I'll be set...
Thanks again!
John
jrredho said:
Now all I have to do now is figure out the reason my isp's mail host is blocking my SMTP connections from my VPN hosts and I'll be set...
Click to expand...
Click to collapse
I thought I'd touch base to say that this problem has now been 100% solved.
It actually had nothing to do with my ISP. My VPN provider blocks outgoing SMTP connections by default. I'm in the process of getting my ISP's SMTP host whitelisted by the VPN provider.
Thanks to everyone who looked at my question, and to the person who offered up his thoughts!
cheers,
john
Heh interesting turn of events. Glad it worked out!

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