Database Users

Cost of a new screen?

Ok How's this for a first post? Some moron managed to knock my 2 week old wizard off the desk while it was charging at work (so not in its case) and has cause a small chip in the screen (screen still works perfectly - just the outter touch panel is damaged). Since no one is owning up to doing it - and my short-sightedness in not taking out insurance on such an expensive phone, I wondered if anyone had any Idea how much T-Mobile would charge to fix this?
I'm assuming it is too late to take out insurance now, so I'm gonna have to shell out for the repair one way or the other - just wondered how much this will set me back.....
Any ideas? Cheers Guys
Oh and no flaming me please - I feel gutted enough as it is!!

Not worth it!! get a new one...

cizake said:
Not worth it!! get a new one...
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You're saying to replace the screen will cost more than £300??
Sorry mate I'm not made of money - that is not a viable solution.

G8_crasher said:
cizake said:
Not worth it!! get a new one...
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You're saying to replace the screen will cost more than £300??
Sorry mate I'm not made of money - that is not a viable solution.
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Sorry, but it's your only one!

Hi,
Your house hold insurance should cover it. Either that or take out phone insurance and claim in a few months.
Thanks
B

I am not sure about T-Mobile, but o2 let you take insurance out in the first 2 weeks. Look on the web and if you are too late give them a call..... ask them when you will be billed for the insurance as you cant see it on your first bill and you did ask for it when you bought the phone.
Failing that there are may 3rd party companies that will insure phones/pda's/laptops, google for it and give them a call......

http://www.pocketpctechs.com/main~unit~Cingular_8125-559~area~repairs~item~IMT-LCD01.htm
I think you have to replace the whole screen anyway?... maybe not. I dunno.

cizake said:
Not worth it!! get a new one...
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[email protected]! what an unhelpful post! They are available on ebay for around £120, easy to fit, just be careful the part you buy matches the part number of the original screen - some sellers say the magician screen fits, my supplier says it doesn't.
Richard

Thanks for all your help guys - I did try calling T-Mobile about insurance saying that I though I'd selected it when I bought it online, but they wouldn't budge on letting me insure it after 2 weeks and sounded pretty sceptical from the start :?
I contacted HTC directly and they're quoting £94 to replace the screen and for shipping both ways which I guess is fairly reasonable - especially after the great suggestion of buying a new one at £200+
Just thought I'd update you incase anyone else is as unfortunate as I was.
Not sure if I'm allowed to post contact details for HTC on here - so anyone needing to contact them, just PM me.
Thanks again for the suggestions

G8_crasher said:
I contacted HTC directly and they're quoting £94 to replace the screen and for shipping both ways which I guess is fairly reasonable - especially after the great suggestion of buying a new one at £200+
Just thought I'd update you incase anyone else is as unfortunate as I was.
Not sure if I'm allowed to post contact details for HTC on here - so anyone needing to contact them, just PM me.
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That's actually very reasonable considering your warranty remains intact as well. Cheapest price online is now about £95 for the screen alone! HTC will only deal with t-mob/orange branded items from experence though.
www.htceurope.com
Richard

anyone know where I can get replacement parts 4 my MDA in the US. sorri to hijack the post but I figure since u are already on the topic of replacment parts I would give it a shot.

I cracked my touchscreen as well. If I can get the part, I think I can do the replacement myself. Anyone know where to get one?

Feedback for the HTC Europe support

Hello everyone,
I had the famous "Screen freezing/not responding and start menu clicking" problem.
I called by phone to the support in the UK and was told that I need to ship it for repair.
I was a bit afraid to do so in the beginning but after getting my mobile back home (After less then a week!!!), I must let you all know that their support is GREAT!
Not only that they replace the MB but also replaced the bezel that was a bit peeled.
The email response and the phone response was perfect - There is a guy named Abdul Ibrahim that was VERY helpful.
Bottom line, the phone was back and fixed perfectly in less then a week.
Cheers and well done!
Eldi

Would that be a completely new phone, refurbished?
Have you IMEI changed?

Where do you live? UK?

And most importantly:
did you need to produce any proof of purchase? I've got none thanks to crappy Ebay seller...

I had a very good experience with them. I had opened my phone (so warranty normally void) upgraded ROM but they still fixed it and shipped back with 2 day shipping from UK to US.
I personally give them an A+

They changed the Main board and the Bezel.
The phone is the same only with a new IMEI.
Eldi

dubart said:
Where do you live? UK?
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I live in Israel, that's why I was so surprised to get it quick.
Make sure if you do not live in Europe that you declare to customs BEFORE sending it!
Eldi

sabestian said:
did you need to produce any proof of purchase? I've got none thanks to crappy Ebay seller...
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No need for a proof of purchase as the warrenty covers 1 year.
The P3600 is not out for more then a year so you are automatically covered!
Eldi

srk said:
I had a very good experience with them. I had opened my phone (so warranty normally void) upgraded ROM but they still fixed it and shipped back with 2 day shipping from UK to US.
I personally give them an A+
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Totaly agree with you.
A+

Eldi said:
They changed the Main board and the Bezel.
The phone is the same only with a new IMEI.
Eldi
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If the IMEI is different , its not the same phone!
They send you a refurbished phone , or a new one.

RacerII said:
If the IMEI is different , its not the same phone!
They send you a refurbished phone , or a new one.
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How could they change the motherboard and keep the same IMEI?
I would have thought that once he said the phone had its MB replaced you had in fact already been told that the IMEI was different.
Am I wrong?
A phone with a different MB _IS_ a refurbished phone, isn't it?

Sorry about that, you are right.

[Q] Please Help! How to Replace Screen?

My screen has malfunctioned and Samsung won't help because I bought the phone from Germany. I'm at the other side of the world.
I'm planning to buy a new screen but I have no idea how to replace it.
Any instructions, please?

here i found tattoo guide to do that on mine
http://translate.google.co.uk/trans...zborka/htc_tattoo/&sl=ru&tl=en&hl=en&ie=UTF-8
hope it helps

Why?
Why HTC Tatoo? It's an old phone so they shouldn't be similarly built. How about the old Omnia? I've run across many guides for that phone. If you plan to do yours, I suggest you check the old Omnia guides first.

http://letitbit.net/download/28747.2f1bd17856e39b3e297cd8532eb2/Samsung_I8700_sm.rar.html
Yes, you can follow the manual,07-GT-I8700-Direy-6.pdf, to replace the screen.

That would do. Thank you very much.

just remember to pay attention, the screen is glued to the body at a certain point.

Sherwet said:
Why HTC Tatoo? It's an old phone so they shouldn't be similarly built. How about the old Omnia? I've run across many guides for that phone. If you plan to do yours, I suggest you check the old Omnia guides first.
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i was simply suggesting a website which collects phone repair guides

Will Samsung UK repair the phone if its from Germany?
If so, you can send it to me, I'll have it sent to Samsung and then send it back to you when Samsung return it?? Of course you will have to pay me for the postage but I think thats a given lol

BiG K said:
Will Samsung UK repair the phone if its from Germany?
If so, you can send it to me, I'll have it sent to Samsung and then send it back to you when Samsung return it?? Of course you will have to pay me for the postage but I think thats a given lol
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They do. At least the Samsung repair centre in Birmingham. Just dont bother mentioning that its from Germany.

Updates..
When I contacted them I did mention it was from Germany, that's why they refused to repair it. But if you say they can repair it anyway, even if it's out of warranty, then I guess I could give it a shot.
I asked both Samsung UK and Germany for a replacement screen. They didn't have it. So I'm stuck with the most probably fake one on eBay from Hong Kong.
Of course that would cost a lot less than sending it to and back from UK, repairing it, and paying customs.
I'm really confused. What would you guys do if you were me?

Sell it on ebay and buy a new device...

[Q] Warranty of a nexus 4 that was buy out of play store

Hello there, i have a (maybe silly) question,nexus 4 is out of stock in Google Play Store and google not saying nothing about when they are going to have, i was thinking of buying the phone at ebay,but i'm afraid about de warranty because i readed about people that have problems with their phones,so my question is.
Even if i buy the phone in ebay the phone is covered by the warranty of google? or not?

thecj said:
Hello there, i have a (maybe silly) question,nexus 4 is out of stock in Google Play Store and google not saying nothing about when they are going to have, i was thinking of buying the phone at ebay,but i'm afraid about de warranty because i readed about people that have problems with their phones,so my question is.
Even if i buy the phone in ebay the phone is covered by the warranty of google? or not?
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I dont think so :/ For it to be covered by google, it needs to be bought from the play store.

Buy from someone you know and have contact.
If you but from ebay u will have tons of warranty issues. With the aggravating circumstance of having paid much more.
At least from some Warranty credential store.

pack21 said:
Buy from someone you know and have contact.
If you but from ebay u will have tons of warranty issues. With the aggravating circumstance of having paid much more.
At least from some Warranty credential store.
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What about tmobile?

thecj said:
What about tmobile?
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No problem. You will have your warranty insured by Tmobile agreements.
with playstore, warranty is only for owner account, not for 2 hand invoice owner.

Someone on this forum is having his/hers replaced even though they bought on ebay. Link:http://forum.xda-developers.com/showpost.php?p=34314828&postcount=194

uh you need to get warranty on tmobile to have it they just don't give it when you buy it for more than 30 days i'm sure it's insured by google for atleast a year or LG under the manufacturers warranty

spacep0pe said:
Someone on this forum is having his/hers replaced even though they bought on ebay. Link:http://forum.xda-developers.com/showpost.php?p=34314828&postcount=194
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these are good news thanks,i will buy one on ebay them,

thecj said:
these are good news thanks,i will buy one on ebay them,
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But first PM the OP to know how did he do and what is needed to send as well.

pack21 said:
But first PM the OP to know how did he do and what is needed to send as well.
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ok,i did send he/she a pm, i'm now waiting the response ..thanks for the help =)

thecj said:
ok,i did send he/she a pm, i'm now waiting the response ..thanks for the help =)
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Did you figure it out?
I bought a Nexus 4 from craigslist for $550 on Friday cause I thought my play store order would take 3 weeks (was in limbo), but just yesterday, I got tracking number and it is being shipped today (they upgraded me to next day air). Now I'm thinking of selling the used Nexus I have for $450 (100 loss ) so that I can keep the one I purchased myself in order to avoid warranty issues. Will I have warranty issues if I keep the one I bought outside of the play store?

Screen broke help fixing phone please

Any good place to repair this phone?

Moto

qjsmartphone said:
Any good place to repair this phone?
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You can search youtube for instructions and get a replacement screen from ebay for around $100. If your phone isn't under warranty...