[Q] Bad Hardware Galaxy S4? No connection to carrier Need expert Help!! - Galaxy S 4 Q&A, Help & Troubleshooting

Ok, a long story short is I got a black Rogers Galaxy S4 locally.
I put in my sim card and the bars showed up instantly, but no 3g/hspa etc... it also says for emergency calls only. It clearly is a rogers device with all of the rogers bloatware, it came with the box and accessories, imeis match...
I tried everything I could think of. I tried factory reset, hard reset, working sim, new working sim, battery pulls, apn settings manually... it is not making a lot of sense right now. Aside from something wrong on the hardware side... but the really weird part is it can see the sim.... the bars etc... I try connecting to rogers as the carrier, it says registered on network instantly BUT the ! triangle comes up and says it cannot connect to carrier (rogers) try again later.
So please XDA work your magic and help me out here... if physically possible.... because getting taking is one thing, but I cannot even warranty it currently.
Also, I asked rogers if there was any block on the imei (blacklisted, stolen etc). They said they see no problems with it or my account, sim works great in other devices fine.

Nothing?

Related

Radio's dead... help?

I recently flashed NAZtech Desire ROM and now the phone does not connect to a network. I just get the "emergency calls only" message, but that (999) doesn't work either.
The APN settings are in and selected, but when I try to select a network I get a message that says this SIM cannot connect to this network, even trying to select automatically gives the same result.
I've tried multiple ROMs and multiple SIMs and yes, I have tried doing a Nandroid restore yet still can't connect to a network.
I've tried flashing a new Radio image and reflashing cyanogen's ROM but that still doesn't work.
N.B. This did not happen imediately after flash, it happened over night as I slept. I woke up one morning and it did not connect, I tried moving to multiple different basestations in different areas with no result.
Nandroid?
The good news is that your radio isn't fully dead, bricking your phone.
This is probably not very helpful (though I don’t think anyone is going to be able to be really), but this sounds like what happens when you IMEI is blocked or invalid. The networks won’t let it connect.
Its happened to me on a pervious phone. Unlocking it caused the IMEI to be set to all 0s. Had reset it before it would connect.
Would also fit as you say it didn’t happen straight after the flash. Maybe it was unconnected?
Any chance this has happened? Ring your network see if they can tell you if its blocked (maybe a mistake when someone reported a missing phone...?) Sorry as I say probably not much help.
BigDamHero said:
This is probably not very helpful (though I don’t think anyone is going to be able to be really), but this sounds like what happens when you IMEI is blocked or invalid. The networks won’t let it connect.
Its happened to me on a pervious phone. Unlocking it caused the IMEI to be set to all 0s. Had reset it before it would connect.
Would also fit as you say it didn’t happen straight after the flash. Maybe it was unconnected?
Any chance this has happened? Ring your network see if they can tell you if its blocked (maybe a mistake when someone reported a missing phone...?) Sorry as I say probably not much help.
Click to expand...
Click to collapse
What would I see if it was blocked? if I enter *#06# It just shows my IMEI number. My phone isn't tied to a contract and I've tried different SIMs so how do I check/or get it unlocked.
Did you try another active sim card, or your sim in another phone? I had this same problem and it was just a dead sim card, went to Tmo and they gave me a new sim card for free, popped it in and it connected in a couple seconds.
ikon8 said:
Did you try another active sim card, or your sim in another phone? I had this same problem and it was just a dead sim card, went to Tmo and they gave me a new sim card for free, popped it in and it connected in a couple seconds.
Click to expand...
Click to collapse
I'm currently using the Three UK SIM I usually use for my N1 in my old Samsung Omnia, and I've tried another o2 (untied)* contract SIM and another active SIM.
*I know it's unlocked because it was bought for the Xperia X1 and used in two other phones afterwards (within the contract duration which is due to end later this year) - G1 and iPhone 3GS
Antiskunk said:
What would I see if it was blocked? if I enter *#06# It just shows my IMEI number. My phone isn't tied to a contract and I've tried different SIMs so how do I check/or get it unlocked.
Click to expand...
Click to collapse
You would see what you are seeing (you can see the networks but not connect to them). My MUCH older phone that I referred to did much as yours is doing. There was only the option to make emergency calls.
Its possible to report a phone stolen (by its IMEI number) and ALL the networks will block that IMEI number from connecting. Its designed to combat phone theft. Its the same reason that it is illegal to change a phone's IMEI number.
I doubt this is the case (unless you can think of a reason why it might have happened). But maybe ring your network just in case and ask them to check if your IMEI is blocked.

[Q] how to update an "unlocked" phone

complicated story. recently purchased an "unlocked" optimus 7 phone off of kijiji and it was working on my fido simcard, but it only worked until i got home and synced with my computer played around with the simcard and battery and was alittle rough with it, then the "unlocked" phone detects no sim on my phone. had a feeling i got ripped off. but awkward enough i think i had a hand in making it not work (i tried putting the sim card in without pulling out the battery, so i suspected that i might have messed up the hardware)
few days later, plan was up for fido so i switched to telus, but because the plan i got did not include data, so i am not sure if it would actually connect with a "unlocked" telus phone, i just want confirmation from anybody that "Any sim card can work with Any telus phone?"
story aint over
hoping that it was my fault for only messing up with the software by attempting to unlock myself and that it had nothing to the hardware, i went to pacificmall to somebody reliable to solve my problem and asked to "re-unlock" it for me.
result was that he told me it might be a hardware issue, and that he tried other sim cards and phone had not detected any signal.
what happened later on was i attempted to fix hardware my self by looking to push the simcard holder down thinking that it might be because it was loose from be trying to jam the simcard in earlier.
end result, phone is now detecting my telus simcard, and so my main question now is "i dont know if its becuase it is unlocked that made it work, or do all telus sims work on all telus phones and i fixed my phone by some retarded method"
All Telus sims work on all Telus branded phones, no matter what you may have done to it.
not working anymore
after having reception for one day, it ain't working anymore.
can anyone provide any help? would it be a good idea to sent it to Lg for fix?
Dude, I don't know for sure, but you probably did a short-circuit on the SIM socket when you tried to insert the SIM with the battery connected =/

TMO HD2 on ATT Network. Need Help!

I need help guys! I sim unlocked one of my HD2's for my sister in law to use on AT&T but she keeps losing service..like completely, not just data...I've tried a few different apn settings but no luck. Maybe I am using the wrong ones. Any ideas?
She may have a SIM card issue, have you tried her SIM in another device to see if it still happens? Also make sure the contact points on each side of the device are making good connection to the back cover.
Could also look in Phone settings for network type & put it to GSM only if not already on it & then test ...

[Q] Unlocked G2 wont connect to network?

I just recently bought an unlocked LG G2 and set up the phone on a Koodo plan. The phone has worked great up until a few days ago when I lost service and the phone wont connect to the network anymore, even after a factory reset. I brought the phone to Koodo and spoke with a guy that told me sometimes unlocked android phones have difficulty connecting to a network and that he didnt know how to help me. Ive tried manually entering network information and ive tried different koodo sim cards but nothing works. What should i do next?
Try another simcard provider
Try gsm only
Try to search fir network in network settings
Sent from my LG-D802 using XDA Premium 4 mobile app
Hi sricard,
I seem to be having the same issue as what you're experiencing. I have unlocked G2 that I'm using on Koodo network. Just last night my phone switched to emergency calls only. It was working perfectly fine for a whole month. And before that I was using the phone on Fido network with no issues.
Some additional info. I tried my friend's Roger's sim card on my phone and it showed emergency calls only. When my friend tried my sim, he was able to connect to Koodo network.
On my phone when I search for networks, it does find Koodo, Rogers, Bell networks. It just doesn't seem to be connecting for some reason.
My phone is stock, not rooted. I wasn't even doing anything out of the ordinary with my phone so I have not idea why this happened all of a sudden.
I tried the hard reset also and that didn't work for me either.
Not sure what else to do. May look into custom rom but not sure if that's going to work..
j2lin said:
Hi sricard,
I seem to be having the same issue as what you're experiencing. I have unlocked G2 that I'm using on Koodo network. Just last night my phone switched to emergency calls only. It was working perfectly fine for a whole month. And before that I was using the phone on Fido network with no issues.
Some additional info. I tried my friend's Roger's sim card on my phone and it showed emergency calls only. When my friend tried my sim, he was able to connect to Koodo network.
On my phone when I search for networks, it does find Koodo, Rogers, Bell networks. It just doesn't seem to be connecting for some reason.
My phone is stock, not rooted. I wasn't even doing anything out of the ordinary with my phone so I have not idea why this happened all of a sudden.
I tried the hard reset also and that didn't work for me either.
Not sure what else to do. May look into custom rom but not sure if that's going to work..
Click to expand...
Click to collapse
What I found out is that my phone had been blacklisted... which means that it had been reported lost or stolen by somebody else and the IMEI number had been reported. The phone became useless... and as one of the guys that i brought it to said, i essentially had a very expensive paperweight. hope your situation turns out better than mine!
sricard said:
What I found out is that my phone had been blacklisted... which means that it had been reported lost or stolen by somebody else and the IMEI number had been reported. The phone became useless... and as one of the guys that i brought it to said, i essentially had a very expensive paperweight. hope your situation turns out better than mine!
Click to expand...
Click to collapse
I also have the same symptoms as this, checked the IMEI with Koodo on the phone. They don't see it on any of their lists.
I'm trying everything but can't fix it. Still trying.
Liquid5n0w said:
I also have the same symptoms as this, checked the IMEI with Koodo on the phone. They don't see it on any of their lists.
I'm trying everything but can't fix it. Still trying.
Click to expand...
Click to collapse
I too am having this issue. I'm on Koodo. As of this morning I can't connect to their network. Did you have any luck?
possible solution
kmac5 said:
I too am having this issue. I'm on Koodo. As of this morning I can't connect to their network. Did you have any luck?
Click to expand...
Click to collapse
Hi. I am in the same situation. Days ago i bought and unknow person Lg g2 d802. I think i have a solution for work back again our devices. Please contact to my email. [email protected] and i explain to you my idea.
Similar Problem
I have an lg vs980 and I was using it with H2O wireless and later I changed to Simple Mobile. I'm living in Puerto Rico. The phone was working all right and, suddenly, one day it was always displaying 'emergency calls only'.
I did factory reset, then I reflashed stock lollipop and it was like nothing happened, keeps displaying 'emergency calls only'.
Then I found this post http://forum.xda-developers.com/show....php?t=2394689 and applied the patch but didn't seem to resolve the problem.
As a last resort I tried flashing cm 12.1 and before first boot applied the patch from the cited thread but no result, keeps displaying 'emergency calls only'.
Has anyone found a solution to this problem?

Phone Not Allowed - UK SM-G950F

Hi All
I'm at my wits end with this Samsung S8 phone, Bought a 2nd hand S8, was working fine, but I noticed the internal storage was only showing 9.63GB
Had a look on here and the solution was to stock flash the phone. I did that, all fine, storage was back to normal....BUT since then I can't make or receive any calls.
I get the error "phone not allowed" and it won't connect to ANY mobile network.
I've tried loads of different suggestions
Sim is OK in another phone
Re Flashed (numerous times)
Andriod 7 and 8
Sim and Phone OK with three network
But still have the issue....
Can anyone help me? or push me in the right direction?
Cheers
Tommy
You probably tried this, but try booting into safe mode. If it works then there is a software problem. If the problems persist in safe mode you probably gotta contact Samsung.
Are you sure the phone is unlocked?
Sent from my SM-G950F using Tapatalk
Is the phone blacklisted? if it is blacklisted then it will not connect to service. Your SIM wil work perfect in any other phone.
Hate to say this but it does sound like your phone has been blacklisted.
You can check with one of the online IMEI blacklists.
If your phone shows Phone not allowed and a code like MM#6, it usually is an indication that it was blacklisted.
Check your phone's IMEI on a blacklist checker like http://imeipro.info/
The previous user most likely had the firmware and baseband messed around with and once you flashed stock it reverted to true state, it's highly advised to get back in contact with the person, where was the phone bought? A shop? Online?
Dreadsta5889 said:
You probably tried this, but try booting into safe mode. If it works then there is a software problem. If the problems persist in safe mode you probably gotta contact Samsung.
Click to expand...
Click to collapse
Yeah tried that , still the same
If one is in possesion of a S8 that says "Phone not allowed", and the phone is blacklisted, is there any way of fixing that?
I have the same issue here..
I bought an S8 from Manchester last summer, and I started using it last week, (because my other phone worked longer than expected) and after I gave the phone the Network key that the previous user wrote down for me, then that message appeared.
So im stuck with this almost completely new brick aswell...
Any options at all?
YallahHabibi said:
If one is in possesion of a S8 that says "Phone not allowed", and the phone is blacklisted, is there any way of fixing that?
I have the same issue here..
I bought an S8 from Manchester last summer, and I started using it last week, (because my other phone worked longer than expected) and after I gave the phone the Network key that the previous user wrote down for me, then that message appeared.
So im stuck with this almost completely new brick aswell...
Any options at all?
Click to expand...
Click to collapse
The only real solution here is to either go abroad and sell the phone, or sell it to someone who is going abroad. The phone will work outside of the UK.
It does sound as your phones imei Nr is blocked in UK.. Probably the person who sold you the phone, stole it somewhere.
I have the same problem on my Samsung S7 now in Brazil.
In Canada, on Canadian carriers, everything is fine, and if I put the Canadian SIM in there everything is fine. But the minute I plug in Brazilian SIM card, boom, Phone Not Allowed message comes up and it won't connect to any of the Brazilian networks. Brand new SIM, works just fine on another LG phone (and any other phone I tried).
The phone is unlocked, I even checked with a few pieces of software and there is no network lock on it either.
I've got the master & network unlock codes from Samsung, but have no way of inputting them as no prompts for those come up when I insert the Brazilian SIM.
I checked the IMEI, it is definitely clean and not blacklisted.
Heck, I even rooted the phone to see if that would help, and still nothing.
Any idea what else to try or what else might be causing this goddamn message to pop up?!
I solved my S8.
Blacklisted on all uk networks except Three network.
Works perfect.

Categories

Resources