TMO HD2 on ATT Network. Need Help! - HD2 General

I need help guys! I sim unlocked one of my HD2's for my sister in law to use on AT&T but she keeps losing service..like completely, not just data...I've tried a few different apn settings but no luck. Maybe I am using the wrong ones. Any ideas?

She may have a SIM card issue, have you tried her SIM in another device to see if it still happens? Also make sure the contact points on each side of the device are making good connection to the back cover.

Could also look in Phone settings for network type & put it to GSM only if not already on it & then test ...

Related

No network access (can't make calls) after ROM change and sim unlock

I know for a fact that my original T Mobile USA HD2 phone worked, because I made a call to T Mobile support with T mobile sim card.
Then I unlocked the phone with cellunlock.net, tried my russian sim card - it worked. Then I got a message from my russian provider saying that roming feature was turned off, I couldn't make calls, I tohught it was a problem.
Then I installed Komar's ROM, and now it doesn't work at all! Not with T Mobile SIM card, not with AT&T, not with Megafon (Russia). There are no bars at all.
Others phones of the same providers work at the same areas.
What might be the problem?
I just performed hard reset with T-mobile sim card inside and this is what I see:
Multiple connection settings were found, please select one: T-Mobile, Tuyo Mobile
Click to expand...
Click to collapse
I select T mobile. Maybe that's the reason?
also remember go back to the rom thread and let those guys in that thread help u for ur rom even the cook himself may help
Never mind, there turned out to be a problem with my account. I have $0. Thanks anyway
..~ lol ~..

Radio's dead... help?

I recently flashed NAZtech Desire ROM and now the phone does not connect to a network. I just get the "emergency calls only" message, but that (999) doesn't work either.
The APN settings are in and selected, but when I try to select a network I get a message that says this SIM cannot connect to this network, even trying to select automatically gives the same result.
I've tried multiple ROMs and multiple SIMs and yes, I have tried doing a Nandroid restore yet still can't connect to a network.
I've tried flashing a new Radio image and reflashing cyanogen's ROM but that still doesn't work.
N.B. This did not happen imediately after flash, it happened over night as I slept. I woke up one morning and it did not connect, I tried moving to multiple different basestations in different areas with no result.
Nandroid?
The good news is that your radio isn't fully dead, bricking your phone.
This is probably not very helpful (though I don’t think anyone is going to be able to be really), but this sounds like what happens when you IMEI is blocked or invalid. The networks won’t let it connect.
Its happened to me on a pervious phone. Unlocking it caused the IMEI to be set to all 0s. Had reset it before it would connect.
Would also fit as you say it didn’t happen straight after the flash. Maybe it was unconnected?
Any chance this has happened? Ring your network see if they can tell you if its blocked (maybe a mistake when someone reported a missing phone...?) Sorry as I say probably not much help.
BigDamHero said:
This is probably not very helpful (though I don’t think anyone is going to be able to be really), but this sounds like what happens when you IMEI is blocked or invalid. The networks won’t let it connect.
Its happened to me on a pervious phone. Unlocking it caused the IMEI to be set to all 0s. Had reset it before it would connect.
Would also fit as you say it didn’t happen straight after the flash. Maybe it was unconnected?
Any chance this has happened? Ring your network see if they can tell you if its blocked (maybe a mistake when someone reported a missing phone...?) Sorry as I say probably not much help.
Click to expand...
Click to collapse
What would I see if it was blocked? if I enter *#06# It just shows my IMEI number. My phone isn't tied to a contract and I've tried different SIMs so how do I check/or get it unlocked.
Did you try another active sim card, or your sim in another phone? I had this same problem and it was just a dead sim card, went to Tmo and they gave me a new sim card for free, popped it in and it connected in a couple seconds.
ikon8 said:
Did you try another active sim card, or your sim in another phone? I had this same problem and it was just a dead sim card, went to Tmo and they gave me a new sim card for free, popped it in and it connected in a couple seconds.
Click to expand...
Click to collapse
I'm currently using the Three UK SIM I usually use for my N1 in my old Samsung Omnia, and I've tried another o2 (untied)* contract SIM and another active SIM.
*I know it's unlocked because it was bought for the Xperia X1 and used in two other phones afterwards (within the contract duration which is due to end later this year) - G1 and iPhone 3GS
Antiskunk said:
What would I see if it was blocked? if I enter *#06# It just shows my IMEI number. My phone isn't tied to a contract and I've tried different SIMs so how do I check/or get it unlocked.
Click to expand...
Click to collapse
You would see what you are seeing (you can see the networks but not connect to them). My MUCH older phone that I referred to did much as yours is doing. There was only the option to make emergency calls.
Its possible to report a phone stolen (by its IMEI number) and ALL the networks will block that IMEI number from connecting. Its designed to combat phone theft. Its the same reason that it is illegal to change a phone's IMEI number.
I doubt this is the case (unless you can think of a reason why it might have happened). But maybe ring your network just in case and ask them to check if your IMEI is blocked.

[Q] [HD2] Antenna exclamation mark and 'SIM card is missing' issues

Hello all, I bought a used HD2 off CL (USA), hoping to unlock it (if locked) and use it with my ATT prepaid sim.
Outwardly, the phone looks fine and everything about it works quite nicely, EXCEPT that when I insert my SIM card and start the phone, it shows me an exclamation mark on the antenna icon. When I disable all wireless connections and then re-enable it, the icon now changes to the SIM card icon with an 'x' next to it, and I am shown a screen with a keypad and the following message: 'The SIM card is missing. You can still make emergency calls if your service provider supports it.'
Thinking it was a ROM issue, I successfully loaded the latest ROM from [showthread.php?t=789506] but it did not resolve the issue. There is no issue with the SIM because it works nicely with my AT&T Samsung a607. There are no signal strength issues either.
Please help!
Can someone please provide some insight on my situation? I hope I haven't posted in the wrong forum; if so, mods may move it to the appropriate place.
Any advice on diagnosing the issue will be appreciated; I don't even know why the phone is acting the way it is. Many thanks!
Wait a moment, so your device isnt already SIM unlocked? Sounds to me like you need to go ahead and get an unlock code for it, then navigate to the \Windows folder and hit up the program called "simlock.exe" and input your unlock code, then try your ATT SIM again.
Thanks much for the reply. Other phones usually prompt for a SIM unlock code by themselves... why doesn't this one?
Running simlock.exe from Windows does give me the message "Network is locked, please input unlock code". Before I buy the code, I want to make sure that there's nothing physically wrong with the phone. It should give me at least *some* sign that my SIM is being recognized, but rejected due to network-locking, no?
Thanks again!
See thats the thing. With a foreign SIM card in the device, IF LOCKED, simlock.exe should run automatically on startup and ask for the code....so honestly I do not know if your device is messed up somehow, or if its just being wonky for the sake of being wonky. Perhaps you might want to flash a new Radio ROM and see if it then recognizes your SIM. BE SURE to NOT flash one with .51 in its name.
Thanks again. Can you point to a thread with detailed instructions for flashing a new radio ROM for my device? I found many threads while searching and I am confused. I don't want to choose the wrong instructions and brick this device; I haven't done anything of this sort before.
Look at the top of these forums for a stickie by Snarksneeze that will teach you everything you need to know.
Hi again... I don't have a spare 8GB MicroSD card lying around. Is there any way I can do this flashing over USB? I did read that there's a risk associated with flashing over USB (cable yanks, power loss, etc.) but I did flash the newest ROM without any issue, and hopefully I can do the same for the new Radio ROM.
The Radio version shown in the 'About Phone' section is 2.14.50.04, btw.
You can use your 16GB that came with the phone, or any other one for that matter. That requirement is more of a recomendation really. I have flashed with my stock 16GB many times. And yes, you can do it via USB aswell.
OK, so I have more information about the problem. I got the phone unlocked (I heartily recommend 'fastunlocker' on eBay) thinking that it would solve the issue... but it didn't. But, on a lark, I tried my friend's post-paid T-Mobile SIM in the HD2 and it worked! My AT&T pre-paid SIM does not... can this be a problem? The damn thing works nicely in other (unlocked) phones.
Is anyone else successfully using a AT&T GoPhone (prepaid) SIM on a TMOUS HTC HD2?
It may very well be the problem then. I have heard that some phones are incompatible with pre-paid SIMs.
God, that would suck donkeyballs. Can someone confirm that an unlocked TMOUS HD2 does not work with AT&T GoPhone prepaid SIMs?
had this same exact issue and realized that one of the pins in the sim card reader was stuck in the down position. I poked it with a small screwdriver and it popped back into place. works like a charm now.
Thanks for the reply. Are you sure this is the issue? As I mentioned in a previous post in this thread, my friend's T-Mobile SIM works nicely with the phone.
EDIT: Also, are you using it with an AT&T GoPhone SIM?
Bump... anyone?
Final bump: maybe I am SOL. :'(
Is anyone successfully using a TMOUS HD2 with an AT&T Prepaid (GoPhone) SIM?
Give it some time. Sometimes threads at XDA stay dormant for months and then suddenly BAM! a breakthrough happens.
I would say its your sim. How old is it?
I had the exact same problem. I bought a HD2 off cl and put my sim in and got the no sim message and exclamation point. I was using a sim from the voicesteam days but guess what it worked just fine in the Nexus one I had just gotten so I figured it had to be the phone. I finally used a friends sim and it worked fine. So I would turn the phone off in settings then slip his sim out with the battery still in and put my sim in and turn the phone back on. Guess what, it would work for about 10 min then it would suddenly go back to no sim message. So I went and got a new sim from T-Mobile and walla works like a charm. So try what I did and if you end up with the same problem try a new sim from AT&T. I don't know what is different about the HD2 but there something about the older sims that it doesn't like.
Hope that helps!
Hey... thanks for ther reply! My SIM is brand new (about two weeks old). I will however go to the AT&T store and get it replaced to see if it fixes the problem. Thanks again, I appreciate it.
Dear look my problem...
ashasaur said:
Wait a moment, so your device isnt already SIM unlocked? Sounds to me like you need to go ahead and get an unlock code for it, then navigate to the \Windows folder and hit up the program called "simlock.exe" and input your unlock code, then try your ATT SIM again.
Click to expand...
Click to collapse
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I have a HTC HD2 working excellent with my card. Some day i received message : card is missing ....like you.
But restarting 2-3 times all ok. In a week the same problem again here.
Now i cant make a call. The same card in another hd2 works good. Any other card in MINE phone is missing...
Please help me.
Many thanks
[email protected]

[Q] no network coverage after installing wp7 on my hd2

just installed wp7 on my hd2 and after the start up my phone keeps searching for the network. have tried automatic network selection and tap to select but no luck. am using 2.15 radio. would appreciate any help.
goto your settings, scroll to cellular, then down to add apn, in the apn box type epc.tmobile.com and leave the rest blank.
this works with tmobile us
isn't that supposed to be only for the data connection? even without entering the apn the phone should be able to find the network for just making voice calls. so mine seems to be a different problem. the phone is simply unable to catch any signals.
from my understanding of the whole cell phone fiasco is the sim card has everything the phone needs to connect your providers tower and also tells your phone what services you have voice, data, etc etc, so it should setup voice automatically. i would try searching for the program (htc connection setup) they use to install the xml files it also sets your phone with the provider.
good luck.
trent6gol said:
from my understanding of the whole cell phone fiasco is the sim card has everything the phone needs to connect your providers tower and also tells your phone what services you have voice, data, etc etc, so it should setup voice automatically. i would try searching for the program (htc connection setup) they use to install the xml files it also sets your phone with the provider.
good luck.
Click to expand...
Click to collapse
Only search at the internet for your apn settings, enter them and voila you can use your data connection, nothing more nothing less and done in a minute. HTC Connection Setup don't work well but you have to use it later if you want to change phone type to HD7 for the Marketplace ^^)
Silberpfeil3110 said:
Only search at the internet for your apn settings, enter them and voila you can use your data connection, nothing more nothing less and done in a minute. HTC Connection Setup don't work well but you have to use it later if you want to change phone type to HD7 for the Marketplace ^^)
Click to expand...
Click to collapse
yeah we covered that part, the concern is that the phone is/was not connecting to the towers
Maybe check out other Radio ROM. 2.15 should work well, but uses more battery.
switched back to winmo 6.5 for a while and the same radio worked fine (caught the signal etc.). Just now again tried to flash wp7 using 2 different radios, that is 2.12 and 2.14. Have already tried 2.15 with my first attempt, but the problem just remains the same.... 'no network found'. any thoughts? have even tried putting in the apn too. no luck
u know its funny cus its the exact same with mine exactley the same ive tried everything and it picks up the signals but it wont let me connect to any network at all... the phone is just fine except that one problem.. plz any body help us with this stupid problem
flunklunk. said:
u know its funny cus its the exact same with mine exactley the same ive tried everything and it picks up the signals but it wont let me connect to any network at all... the phone is just fine except that one problem.. plz any body help us with this stupid problem
Click to expand...
Click to collapse
i was havin the same damn problem, and i just flashed the 2.11.50.26 radio, and boom baby!! instant network connection. no more 3 beeps and disconnection for me now to check battery life and wifi (no 3g in trinidad yet, so u can't test that)
sim lock...???
After trying different radios by flashing and re-flashing, I've noticed something I should mention. My phone dialer shows a sim icon with a lock on the top left of the screen. Does that shed a new light on things?
sim lock ???
hey sameer... I have the very same issue with my HTC HD2. It is unlocked and I am facing the very same issue that you are when I revert to WinMo 6.5 everything works fine with the same radio. I've tried almost every radio now and have no luck. However, the funny thing is that I do see the sim with a lock when I go to my dialer. I suspect the OS is SIM Locked, however, when in WinMo 6.5 every Sim Card is recognized and works properly
Any luck with the issue yet??
Let me know of your thoughts... btw I'm on Ufone's Network.
It's the sim card!
Problem solved for me and hopefully for salmanjavaid too!
I learnt it the harder way though, by which I mean that I spent money to buy an HD7 and after inserting my sim in my brand new HD7..... no signal again! oooops! Only then it occurred to me to try some other sim cards. My network is also Ufone here in Pakistan. So first I tried a Prepaid Ufone sim (the one with white and orange colour and 64K printed on the back)...and Lo and Behold my hd7 gets the signal and network settings and data connection works fine too! Other operators' sim cards like Telenor, Warid and Mobilink worked fine too. But when I insert the sim card which is in my use back again....no signals again! This sim card is a different version, perhaps not 64K and plain black color on the back.
A call to my Personal Customer Service Executive assigned by Ufone sets the next course of action. He'll bring a replacement sim card for me, when I get back home.
My suggestion to salmanjavaid: try other sim cards first. If they work then get a replacement sim card.
Hope it solves your problem too.
id give this a shot. I'm on vacations in Pakistan and have my Sim Card from O2. I will give it a shot tonight Thanks for the suggestion.

[Q] Bad Hardware Galaxy S4? No connection to carrier Need expert Help!!

Ok, a long story short is I got a black Rogers Galaxy S4 locally.
I put in my sim card and the bars showed up instantly, but no 3g/hspa etc... it also says for emergency calls only. It clearly is a rogers device with all of the rogers bloatware, it came with the box and accessories, imeis match...
I tried everything I could think of. I tried factory reset, hard reset, working sim, new working sim, battery pulls, apn settings manually... it is not making a lot of sense right now. Aside from something wrong on the hardware side... but the really weird part is it can see the sim.... the bars etc... I try connecting to rogers as the carrier, it says registered on network instantly BUT the ! triangle comes up and says it cannot connect to carrier (rogers) try again later.
So please XDA work your magic and help me out here... if physically possible.... because getting taking is one thing, but I cannot even warranty it currently.
Also, I asked rogers if there was any block on the imei (blacklisted, stolen etc). They said they see no problems with it or my account, sim works great in other devices fine.
Nothing?

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