Hello all, I bought a used HD2 off CL (USA), hoping to unlock it (if locked) and use it with my ATT prepaid sim.
Outwardly, the phone looks fine and everything about it works quite nicely, EXCEPT that when I insert my SIM card and start the phone, it shows me an exclamation mark on the antenna icon. When I disable all wireless connections and then re-enable it, the icon now changes to the SIM card icon with an 'x' next to it, and I am shown a screen with a keypad and the following message: 'The SIM card is missing. You can still make emergency calls if your service provider supports it.'
Thinking it was a ROM issue, I successfully loaded the latest ROM from [showthread.php?t=789506] but it did not resolve the issue. There is no issue with the SIM because it works nicely with my AT&T Samsung a607. There are no signal strength issues either.
Please help!
Can someone please provide some insight on my situation? I hope I haven't posted in the wrong forum; if so, mods may move it to the appropriate place.
Any advice on diagnosing the issue will be appreciated; I don't even know why the phone is acting the way it is. Many thanks!
Wait a moment, so your device isnt already SIM unlocked? Sounds to me like you need to go ahead and get an unlock code for it, then navigate to the \Windows folder and hit up the program called "simlock.exe" and input your unlock code, then try your ATT SIM again.
Thanks much for the reply. Other phones usually prompt for a SIM unlock code by themselves... why doesn't this one?
Running simlock.exe from Windows does give me the message "Network is locked, please input unlock code". Before I buy the code, I want to make sure that there's nothing physically wrong with the phone. It should give me at least *some* sign that my SIM is being recognized, but rejected due to network-locking, no?
Thanks again!
See thats the thing. With a foreign SIM card in the device, IF LOCKED, simlock.exe should run automatically on startup and ask for the code....so honestly I do not know if your device is messed up somehow, or if its just being wonky for the sake of being wonky. Perhaps you might want to flash a new Radio ROM and see if it then recognizes your SIM. BE SURE to NOT flash one with .51 in its name.
Thanks again. Can you point to a thread with detailed instructions for flashing a new radio ROM for my device? I found many threads while searching and I am confused. I don't want to choose the wrong instructions and brick this device; I haven't done anything of this sort before.
Look at the top of these forums for a stickie by Snarksneeze that will teach you everything you need to know.
Hi again... I don't have a spare 8GB MicroSD card lying around. Is there any way I can do this flashing over USB? I did read that there's a risk associated with flashing over USB (cable yanks, power loss, etc.) but I did flash the newest ROM without any issue, and hopefully I can do the same for the new Radio ROM.
The Radio version shown in the 'About Phone' section is 2.14.50.04, btw.
You can use your 16GB that came with the phone, or any other one for that matter. That requirement is more of a recomendation really. I have flashed with my stock 16GB many times. And yes, you can do it via USB aswell.
OK, so I have more information about the problem. I got the phone unlocked (I heartily recommend 'fastunlocker' on eBay) thinking that it would solve the issue... but it didn't. But, on a lark, I tried my friend's post-paid T-Mobile SIM in the HD2 and it worked! My AT&T pre-paid SIM does not... can this be a problem? The damn thing works nicely in other (unlocked) phones.
Is anyone else successfully using a AT&T GoPhone (prepaid) SIM on a TMOUS HTC HD2?
It may very well be the problem then. I have heard that some phones are incompatible with pre-paid SIMs.
God, that would suck donkeyballs. Can someone confirm that an unlocked TMOUS HD2 does not work with AT&T GoPhone prepaid SIMs?
had this same exact issue and realized that one of the pins in the sim card reader was stuck in the down position. I poked it with a small screwdriver and it popped back into place. works like a charm now.
Thanks for the reply. Are you sure this is the issue? As I mentioned in a previous post in this thread, my friend's T-Mobile SIM works nicely with the phone.
EDIT: Also, are you using it with an AT&T GoPhone SIM?
Bump... anyone?
Final bump: maybe I am SOL. :'(
Is anyone successfully using a TMOUS HD2 with an AT&T Prepaid (GoPhone) SIM?
Give it some time. Sometimes threads at XDA stay dormant for months and then suddenly BAM! a breakthrough happens.
I would say its your sim. How old is it?
I had the exact same problem. I bought a HD2 off cl and put my sim in and got the no sim message and exclamation point. I was using a sim from the voicesteam days but guess what it worked just fine in the Nexus one I had just gotten so I figured it had to be the phone. I finally used a friends sim and it worked fine. So I would turn the phone off in settings then slip his sim out with the battery still in and put my sim in and turn the phone back on. Guess what, it would work for about 10 min then it would suddenly go back to no sim message. So I went and got a new sim from T-Mobile and walla works like a charm. So try what I did and if you end up with the same problem try a new sim from AT&T. I don't know what is different about the HD2 but there something about the older sims that it doesn't like.
Hope that helps!
Hey... thanks for ther reply! My SIM is brand new (about two weeks old). I will however go to the AT&T store and get it replaced to see if it fixes the problem. Thanks again, I appreciate it.
Dear look my problem...
ashasaur said:
Wait a moment, so your device isnt already SIM unlocked? Sounds to me like you need to go ahead and get an unlock code for it, then navigate to the \Windows folder and hit up the program called "simlock.exe" and input your unlock code, then try your ATT SIM again.
Click to expand...
Click to collapse
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I have a HTC HD2 working excellent with my card. Some day i received message : card is missing ....like you.
But restarting 2-3 times all ok. In a week the same problem again here.
Now i cant make a call. The same card in another hd2 works good. Any other card in MINE phone is missing...
Please help me.
Many thanks
[email protected]
Related
hi im due to buy an o2 xda executive heres what the guy has put in the advert
( It has one significant fault which means the phone functions do not work, as it has difficulty in recognising when a SIM card is inserted. I have used it with O2 and Vodafone SIMs and it was sold to me as unlocked, but most of the time now it says a SIM is not inserted, even when it is.)
what i want to know is does anyone know if this is a common problem and is it easy sorted is it ususaly software or hardware related and is it worth buying if the price is right then geting fixed or is it a problem easily sorted something i could do myself
btw i need help quick if possible before it sells
thanks
Talking about phones in general.. this is usualy a hardware problem.
Perhaps you could find out how old the unit is and (if under a year) claim off the warrenty?
thanks
ahhh cool thanks for your reply
i was just thinking the guy emailed me and said he reset the device to wipe all his info off it and now its showing that it has a sim card in it but he has done this before and it goes back to how it was (showing no sim card )
my question is wouldnt this point more towards a software problem rather than a hardware problem
help update please
right i got the thing now it wont work with an o2 sim
so i popped a vodaphone on in and it worked for a while
then i took sim out looked at sim holder and sim contacts and all looks perfect so i put the vodafone sim back in and im back to the invalid or missing sim card error what next guys ?
when the device boots up i get these three things on the screen
r 1.04.02
g 42.37.p8
d 1.13.82 wwe
i suppose thats the 3 things you were teling me about ?
could someone point me in the direction to the files i need and the order i need to put them on ?
and mabey a quick readthough or point me in the direction of a post relating to this problem
i get similar things when my xda boots too. I am pretty sure everyone does. Does it display an error message with the O2 sim in? Providing the phone is unlocked to all networks, this shouldnt cause a problem.
TBH I cant see that it not reading the sim could be a software problem (someone please correct me if I'm wrong). Even though the contacts look clean, you could try cleaning them anyway. I use the rubber-end of a pencil, or an elastic band if I cant find one. But dont go rubbing the contacts away altogether.. lol
ah right sorry ignore the (suppose thats the 3 things you were teling me about ?) bit in the post that bit was for another forum the reason why i typed all the info on where the thing boots up is because someone told me the radio may be corrupt and to reinstall or install the newest one so thats why i typed all that info and i was wondering where to get the files from in what order to do them and was there a sticky and where is my bloody pencil with a rubber on it !
Just to confirm, you ARE using a 3G sim, right? I don't think it works with normal sims
3g ?
no im not using a 3g sim but the vodafone one i tried worked for a while and that was not 3g i have also cleaned the sim card contacts and the phones contacts to no avail
i have also just unlocked it using the HTC_Universal_Radio_for_SIMunlock_v0.00.00 file
still wont recognise my sim
someone mentioned elsewhere that the radio stack was possibly messed up and i wouldnt be able to use the wireless connection ? but i can so that rules that out ? so its possbily hardware related but all looks ok inside
GaZ said:
Just to confirm, you ARE using a 3G sim, right? I don't think it works with normal sims
Click to expand...
Click to collapse
FYI mine worked fine with a normal O2 sim, bar the 3G stuff ofc
suggestion
try putting a piece of paper between the sim and the battery to push it down a bit. Its a longshot but I know of someone who had a similar problem and it was solved like that.
Hi
That's right try to use a piece of paper stick right behind the sim card to push aginst the sim card to force a good contact, but before doing so try to use a Q tip and small amount of rubbing Alcohol to clean the sim slot metal contacts because from time to time the metal contact might being oxidize and preventing it from a good contact with the sim card. If after trying all this still not work than you might want to try flash it with a new Rom.
any ideas what next please
hi
i have tried the paper behind the sim i have tried the cleaning of the contacts and i have upgraded the radio so as the title says any ideas what to try next as none of thme make my universal think theres a sim in it it just says missing or invalid sim ?
also at the moment my radio is 00000000 so its unlocked but if iwanted to upgrade it whats the best one to upgrade too ?
is it either UNI_radio_1[1].08.00 or is it best to upgrade to UNI_radio_1[1].09.00
and what do i do with the nbf file ? is there an upgrade program please
update
hi all
today ithought i would try a vodaphone sim out of my works phone in the universal and after 3 resets it worked the phone kept a signal for about half an hour then went back to the invalid or missing sim error so i put it in flight mode then turned flight mode off and the thing worked for the next 5 hours but now after leaving it alone for half an hour im back to the error ?
anyone any ideas please
another update
hi
last night i flashed my universal with the sim card in and when it booted up the phone was working there was a strong signal e.c.t. it stayed on for hours but when i got up in the morning and checked it it said missing or invalid sim card so i put it in flight mode then turned flight mode off and it started working again it has now been on for like 3 hours so has anyone got any ideas why it keeps coming up with this missing or invalid simcard error because i would like to get it fixed
i havnt got a clue what im talking about but could it be the antenna or something ? or is there something else i could try
thanks for all your help so far
morestyles
cmon guys please
hasnt no one got any ideas ???????????
after i flashed it it can stay on for hours even the full day but then i get sim isnt inserted error
plz plz plz help !
Hi
I have just bought a diamond 2.
I have put my SIM card in and when I switch the phone on it comes up saying the SIM is missing. I have tried cleaning the SIM and re-inserting and even padding out with some paper. Unfortunately none of this has worked and the phone remains just as useless to me.
Apparently it is SIM-locked to O2, I am using a working O2 SIM. Does this mean that it might be SIM-locked to someother network or is it a hardware fault or could it be something else?
I have tried plenty of searching but that has yielded nothing so far.
Thanks for any answers
Jim
Hi
Have you bought this second hand? Perhaps it is locked for contract use and you are using Pay As You Go? It might also have been reported stolen and deactivated.
Do you know the SIM works, have you tried it in another phone?
Options are, try another O2 SIM, if that doesn't work contact O2 and ask them to check it, they might be able to tell you why the phone isn't accepted on their network. Alternatively contact the seller maybe?
If it is new of course take it back to the O2 shop and get them to check it, it could well be faulty.
Regards
Phil
Thanks for your response Phil
I have tried 2 different working O2 SIM's in the phone and they both don't work.
I'm thinking that because its saying SIM is missing it is not seeing the SIM as opposed to it being SIM-locked.
I have contacted the seller and he insists that it worked fine on O2.
I am really dissapointed as I was really looking forward to using this phone
I had exactly the same when I first powered up my TD2 - and I know my SIM worked.....
I found that I cleaned the sim by running on my t-shirt (obvious) - and then reinserted - with the same problem....
Then I pushed the card hard in both lateral and vertical directions - push the end of the sim towards the edge of the phone and then push down on the sim - it didnt even look like it moved to me - but when I put the battery back in - presto it worked.....
I'll give that a try, thanks
no joy with that.
Thankfully the seller has offered me a refund, just need to buy another one sharpish
Hi all, I'm new here and before I tell you the problem, I appreciate all the info on these forums and the work that is put into everything. Thank you in advance.
So, I have a locked Rogers branded X10a, and I was unable to get the SIM unlock pin. So, I got the network unlock code, but whatever sim I put in, the screen always reads "no sim card" in the phone and then the activating screen loads and continues to load forever. Under settings (without a sim in the phone), there is the option for sim unlock pin, but that is the code that I am unable to get after numerous tries on different sites.
How can I get to the screen to enter the sim network unlock code if the phone in not recognizing any sim cards that I put in? Btw, I'm using AT&T. Any help would be greatly appreciated. Sorry for the length of this post and thank you.
I had similar issue my w580i. I had it after putting the unlocking code it stop recoganising SIM, havn't solution till now
Did you try using a different Rogers sim?
I don't have a rogers SIM, only AT&T. I bought the phone locked and just figured I would be able to get an unlock code like all the other phones I've had before, but no dice.
Check your pm
Sent from my X10a using XDA App
I just tried to put in my deactivated Rogers SIM card from long time ago, and I am also getting "No SIM Card" ... Not sure if your problem has anything to do with Rogers Wireless used to be "Rogers AT&T" before
If you have any friends has SIM card from different carriers, try to put those in and see if you experience "No SIM Card" issue.
Regards
Mabye it does.. I'll try and find someone with a Tmobile sim I guess.. thanks for the advice though..
Please keep me updated on this, I'm trying to unlock my X10, I got the code from cellunlock.net through the manufacturer and keeps telling me after I enter the code that it was unsuccessful.
I still can't unlock my phone either but I'm not sure about the SIM unlock code you're talking about. Are you talking about the IMEI? or the actual code that's used to unlock the phone? I've tried Mobileincanada.com but they couldn't unlock my phone and gave me a refund and I'm still waiting for this dealer on ebay. Good luck dude, keep us posted
junkk29 said:
I still can't unlock my phone either but I'm not sure about the SIM unlock code you're talking about. Are you talking about the IMEI? or the actual code that's used to unlock the phone? I've tried Mobileincanada.com but they couldn't unlock my phone and gave me a refund and I'm still waiting for this dealer on ebay. Good luck dude, keep us posted
Click to expand...
Click to collapse
Got an unlock code, www.cellunlock.net
Make sure to pick the Sony Ericsson Manufacturer code it's 34.99 but well worth it. It works now.
the manufacturer unlock code is the one I got, but I just don't get the option to put it in because the phone doesn't recognize the AT&T sims that I've put into it...
Jikenda said:
the manufacturer unlock code is the one I got, but I just don't get the option to put it in because the phone doesn't recognize the AT&T sims that I've put into it...
Click to expand...
Click to collapse
How old are the sim cards? If they are old, get new ones. Also, try re-installing the firmware through seus and then putting in your sim card. I never had that issue, I just had a hard time finding the code.
I had a real old one from cingular, but then I just went to AT&T and got a brand new one, but same issue. I'll try updating and see if that helps, but will the phone update without a valid sim inserted?
Jikenda said:
Hi all, I'm new here and before I tell you the problem, I appreciate all the info on these forums and the work that is put into everything. Thank you in advance.
So, I have a locked Rogers branded X10a, and I was unable to get the SIM unlock pin. So, I got the network unlock code, but whatever sim I put in, the screen always reads "no sim card" in the phone and then the activating screen loads and continues to load forever. Under settings (without a sim in the phone), there is the option for sim unlock pin, but that is the code that I am unable to get after numerous tries on different sites.
How can I get to the screen to enter the sim network unlock code if the phone in not recognizing any sim cards that I put in? Btw, I'm using AT&T. Any help would be greatly appreciated. Sorry for the length of this post and thank you.
Click to expand...
Click to collapse
I had that same problem. Call AT&T or go to your AT&T account online and get the PUK number. Also, did you call AT&T and told them you have a new phone? They need your phone's new IMEI number.
RumpleStealthSkin said:
I had that same problem. Call AT&T or go to your AT&T account online and get the PUK number. Also, did you call AT&T and told them you have a new phone? They need your phone's new IMEI number.
Click to expand...
Click to collapse
I'm sorry, what is the PUK number for and also, why does AT&T need my IMEI number? I mean, the phone is still locked to rogers right now regardless, right?
Lots of noob questions, sorry.
Also, i already spoke to AT&T, Rogers and Sony Ericsson about the issue, but none of them are any help of course. The PUK did nothing for me either. I feel like I am running out of options here...
welcome to the club
http://forum.xda-developers.com/showthread.php?t=717414&highlight=phone+stuck
so far no solution
So, I tried repairing through PC Companion and then I also ran the update and go the newest firmware installed now, but still same problem. Phone does not recognize the AT&T when inserted and therefore, no option to enter the network unlock code. Any others have any luck/make any progress??
wow... i guess i'm in the club as well. I just got back from the Rogers store and they wouldn't let me replace the phone anymore. I've bought the manufacturer's code which is suppose to work 100% but it didn't...so desperate
Sorry to hear that...
You said the code you got didn't work? In what way? did you try to get a refund by providing video evidence?
On a side note, does anyone know how to access a keypad on the x10 that enables you to imput the left arrow, *, * left arrow method to input the code? I realize I need to have a valid rogers sim inserted in order for this to work, but I do not see how to input the arrow keys. Any suggestions? As I've said, I'm new to android and to a device with no physical keyboard, so maybe this is very simple...
thanks and good luck to others in the same spot as me right now..
Ok so since nobody wishes to answer in direct rom forums, I'm going to ask my question here. I was very successful with Android as that's easy. Installing WP7 was also a breeze and the whole unlock thing cool. Problem is no matter what WP7 rom I try I always have an "Invalid Sim" error emergency call only. I am in canada with my provider being WIND mobile. Am I correct in saying that windmobile sims just dont work with windows mobile? or is anyone else having the same issue or is there a fix for this. All i am asking for is a simple "proper" response without the flaming. I've searched. I'm not new to xda but i am new to wp7. thank you
WOW Ok..
Can you borrow a different carriers SIM (from friends / family / colleagues) to test with, see if that works? That would help to understand if it is your SIM or the install of WP7. TBH it does sound like it is the SIM that is at issue.
edit: I just checked and the HTC connection setup app (from the market) does list both Canada and WIND, try it
Hey first of all thanks for a response. I'm also thinking it's not the sim (i'll try my wife's rogers sim card when she gets in from work.) because it works perfect with winmo 6.5 and Android without issue. I tried 3 WP7 roms and none worked with the sim..which boggles me
OK so after using my wife's rogers sim card it worked perfectly so it IS the wind mobile card that is not compatible with wp7. I guess i need to find a way to make it compatible if there is one.
I've gotten sim errors on my real hd7. To fix it, I have pulled the battery and reseated the sim. You might try to get a new sim from your carrier, just tell them your old one is acting up.
Tried that a few times and figure it may just be my SIM period although it's strange that it works without error with the android roms. But yeah imma go into Wind and grab a replacement and see how that goes
daeshawn said:
Tried that a few times and figure it may just be my SIM period although it's strange that it works without error with the android roms. But yeah imma go into Wind and grab a replacement and see how that goes
Click to expand...
Click to collapse
Did a new SIM help you, or did you do anything else?
After I have entered my PIN my sim is working fine, but after some time it says Invalid SIM.
/Regards Lars
I think it's an issue with the Roms. I think there are a lot of people getting the invalid sim error. I use the BlackSideSeven rom and I've seen several posts about it in the thread. There are also several other threads started about possible fixes and stuff.
Here's a link.
The easiest way to resolve is to turn on airplane mode and then switch it off. It doesn't stop it from happening, but at least you don't need to reboot.
Error in Android as well
I am having the same problem with MDJ Froyo 2.2. When I reboot into winmo 6.5 great signal all fine. I did notice that the simm card did move in the slot possibly bad connection. Now that I reseated the Simm all is fine. I also just read about antenna issue with the HD2 going to open and fix it to see if that helps.
complicated story. recently purchased an "unlocked" optimus 7 phone off of kijiji and it was working on my fido simcard, but it only worked until i got home and synced with my computer played around with the simcard and battery and was alittle rough with it, then the "unlocked" phone detects no sim on my phone. had a feeling i got ripped off. but awkward enough i think i had a hand in making it not work (i tried putting the sim card in without pulling out the battery, so i suspected that i might have messed up the hardware)
few days later, plan was up for fido so i switched to telus, but because the plan i got did not include data, so i am not sure if it would actually connect with a "unlocked" telus phone, i just want confirmation from anybody that "Any sim card can work with Any telus phone?"
story aint over
hoping that it was my fault for only messing up with the software by attempting to unlock myself and that it had nothing to the hardware, i went to pacificmall to somebody reliable to solve my problem and asked to "re-unlock" it for me.
result was that he told me it might be a hardware issue, and that he tried other sim cards and phone had not detected any signal.
what happened later on was i attempted to fix hardware my self by looking to push the simcard holder down thinking that it might be because it was loose from be trying to jam the simcard in earlier.
end result, phone is now detecting my telus simcard, and so my main question now is "i dont know if its becuase it is unlocked that made it work, or do all telus sims work on all telus phones and i fixed my phone by some retarded method"
All Telus sims work on all Telus branded phones, no matter what you may have done to it.
not working anymore
after having reception for one day, it ain't working anymore.
can anyone provide any help? would it be a good idea to sent it to Lg for fix?
Dude, I don't know for sure, but you probably did a short-circuit on the SIM socket when you tried to insert the SIM with the battery connected =/