o2 xda executive sim card problems - JASJAR, XDA Exec, MDA Pro General

hi im due to buy an o2 xda executive heres what the guy has put in the advert
( It has one significant fault which means the phone functions do not work, as it has difficulty in recognising when a SIM card is inserted. I have used it with O2 and Vodafone SIMs and it was sold to me as unlocked, but most of the time now it says a SIM is not inserted, even when it is.)
what i want to know is does anyone know if this is a common problem and is it easy sorted is it ususaly software or hardware related and is it worth buying if the price is right then geting fixed or is it a problem easily sorted something i could do myself
btw i need help quick if possible before it sells
thanks

Talking about phones in general.. this is usualy a hardware problem.
Perhaps you could find out how old the unit is and (if under a year) claim off the warrenty?

thanks
ahhh cool thanks for your reply

i was just thinking the guy emailed me and said he reset the device to wipe all his info off it and now its showing that it has a sim card in it but he has done this before and it goes back to how it was (showing no sim card )
my question is wouldnt this point more towards a software problem rather than a hardware problem

help update please
right i got the thing now it wont work with an o2 sim
so i popped a vodaphone on in and it worked for a while
then i took sim out looked at sim holder and sim contacts and all looks perfect so i put the vodafone sim back in and im back to the invalid or missing sim card error what next guys ?
when the device boots up i get these three things on the screen
r 1.04.02
g 42.37.p8
d 1.13.82 wwe
i suppose thats the 3 things you were teling me about ?
could someone point me in the direction to the files i need and the order i need to put them on ?
and mabey a quick readthough or point me in the direction of a post relating to this problem

i get similar things when my xda boots too. I am pretty sure everyone does. Does it display an error message with the O2 sim in? Providing the phone is unlocked to all networks, this shouldnt cause a problem.
TBH I cant see that it not reading the sim could be a software problem (someone please correct me if I'm wrong). Even though the contacts look clean, you could try cleaning them anyway. I use the rubber-end of a pencil, or an elastic band if I cant find one. But dont go rubbing the contacts away altogether.. lol

ah right sorry ignore the (suppose thats the 3 things you were teling me about ?) bit in the post that bit was for another forum the reason why i typed all the info on where the thing boots up is because someone told me the radio may be corrupt and to reinstall or install the newest one so thats why i typed all that info and i was wondering where to get the files from in what order to do them and was there a sticky and where is my bloody pencil with a rubber on it !

Just to confirm, you ARE using a 3G sim, right? I don't think it works with normal sims

3g ?
no im not using a 3g sim but the vodafone one i tried worked for a while and that was not 3g i have also cleaned the sim card contacts and the phones contacts to no avail
i have also just unlocked it using the HTC_Universal_Radio_for_SIMunlock_v0.00.00 file
still wont recognise my sim
someone mentioned elsewhere that the radio stack was possibly messed up and i wouldnt be able to use the wireless connection ? but i can so that rules that out ? so its possbily hardware related but all looks ok inside

GaZ said:
Just to confirm, you ARE using a 3G sim, right? I don't think it works with normal sims
Click to expand...
Click to collapse
FYI mine worked fine with a normal O2 sim, bar the 3G stuff ofc

suggestion
try putting a piece of paper between the sim and the battery to push it down a bit. Its a longshot but I know of someone who had a similar problem and it was solved like that.

Hi
That's right try to use a piece of paper stick right behind the sim card to push aginst the sim card to force a good contact, but before doing so try to use a Q tip and small amount of rubbing Alcohol to clean the sim slot metal contacts because from time to time the metal contact might being oxidize and preventing it from a good contact with the sim card. If after trying all this still not work than you might want to try flash it with a new Rom.

any ideas what next please
hi
i have tried the paper behind the sim i have tried the cleaning of the contacts and i have upgraded the radio so as the title says any ideas what to try next as none of thme make my universal think theres a sim in it it just says missing or invalid sim ?
also at the moment my radio is 00000000 so its unlocked but if iwanted to upgrade it whats the best one to upgrade too ?
is it either UNI_radio_1[1].08.00 or is it best to upgrade to UNI_radio_1[1].09.00
and what do i do with the nbf file ? is there an upgrade program please

update
hi all
today ithought i would try a vodaphone sim out of my works phone in the universal and after 3 resets it worked the phone kept a signal for about half an hour then went back to the invalid or missing sim error so i put it in flight mode then turned flight mode off and the thing worked for the next 5 hours but now after leaving it alone for half an hour im back to the error ?
anyone any ideas please

another update
hi
last night i flashed my universal with the sim card in and when it booted up the phone was working there was a strong signal e.c.t. it stayed on for hours but when i got up in the morning and checked it it said missing or invalid sim card so i put it in flight mode then turned flight mode off and it started working again it has now been on for like 3 hours so has anyone got any ideas why it keeps coming up with this missing or invalid simcard error because i would like to get it fixed
i havnt got a clue what im talking about but could it be the antenna or something ? or is there something else i could try
thanks for all your help so far
morestyles

cmon guys please
hasnt no one got any ideas ???????????
after i flashed it it can stay on for hours even the full day but then i get sim isnt inserted error
plz plz plz help !

Related

"Phone Not Ready...." Can anyone help?

I have an O2 XDA mini s as its so called, and an Orange Sim (both UK)
Now I can make/receive calls fine, but when I try to send a message, or goto the "phone" option, I get the message below. Nor do any contacts from my sim show up.
"The phone is not ready. Wait 15 seconds and try again"
Does anyone have some advice to resolve this as its pretty annoying!
I did try a search and got no results, so please forgive me if this is a topic that has been given the run around before.
Regards
Sam
Sounds like the simcard is dirty try taking it out and inserting again happens on probs every1 phone sometime.
Another option would be to go back to your cell provider and request they give you another SIM card
sounds like you might not be getting a strong enough signal to use the phone...or send out messages...consider flashing your radio rom to something higher (do a search for radio rom). radio rom flashing usually won't effect the os or ipl/spl...so you can keep all your existing settings. newer radios have more information on towers...so it has a chance to get a better signal...or at least that's what i've been told...
2.19.11 is common for cingular...but there's a post somewhere on changing something that will let you use higher radios with cingular without too many problems...personally, i'm messing around with 2.69.11 (t-mobile) and i haven't had any problems...
Tried cleaning the sim card to no avail.
As with regards to the radio rom, im sure thats the issue as i can make phone calls fine, so im getting a signal. It just seems accessing the sim card and texting is the issue
Its bugging me because its an awesome phone. Im wondering if its due to it being a different network branded phone to the sim card im using...
Sam
Ozington said:
Im wondering if its due to it being a different network branded phone to the sim card im using...
Click to expand...
Click to collapse
if that's the case, you may need to sim unlock your phone? but if you're making and receiving calls, you should be fine...
if the sim card is old, or the service provider was taken over...or something of that sort, maybe your sim card has a problem...something like this was a problem back in the US when cingular bought out at&t...the problem was resolved by consumers going to cingular to get a 64kb sim card rather than a traditional 32kb...perhaps something of that sort is happening there?
I suppose that is a possibility,
I will try using the unlocking tool, but im not sure it would be the sim as it is only 2 months old. I just didnt like the phone i got with the contract so bought this.
I will certainly try. I kinda wish i'd just bought the Orange version of the phone
Oz
@Ozington. If you can make calls, chances are your phone is already unlocked. Did you bought this phone 2nd-hand? The previous users may have done something to it. Soft reset your system and tell us all your stuff (especially the Radio/GSM displayed) displayed on the first boot screen.
Alternatively, if you want to avoid all O2 crap, hardreset your phone and during init setup, soft reset it (poke it) just after you have done your security settings. If it is not using official ROM (e.g. no O2 stuff around to be seen), make a guess on the ROM used, and you can also try upgrading an official ROM (safe to do so).
Hanmin,
The phone was bought from ebay, but was brand new sealed, all in o2 packaging, the seller stated it was unlocked. It was all factory packed and the seal wasnt broken..
The Device info is as follows:
Rom Version 2.21.4.1 WWE
Radio 02.07.10
Protocol 413.1.03
ExtROM 2.21.4.101
Does this mean anything?
Regards
Sam
I'm doubtful that it is factory sealed and unlocked. From the information you gave (although not those I've asked for), seems that your phone ROM is a bit, old. Go to O2 webpage and download an update for the ROM (I'm not sure, but I think they have an updated ROM).
To check your ROM version, tell me the battery icon on Today screen, is it on the top left or bottom left. Top left battery icon means it is AKU2, the updated version.
To throw a spanner in the works the battery icon is in the top right?
Thanks for your help. What info did i miss out? (Please bear in mind i have no idea what im doing with the more technical side of the phone!)
Regards
Sam
I briefly had this problem as well. In my case, I could also receive text messages, but still could not send. I changed OS's and it was fixed. The problem only seemed to happen with one of the new OS6 roms. It was intermittent, and even resetting the phone seemed to solve the problem occasionally and briefly. I have flashed my device too many times, but think it was the most recent Touchflo version that had the problem for me. I was using radio 2.69 Ipl/Spl 3.08. I hope this might help. Good luck.
Orange SIM & Unlocked T-Mobile MDA Vario
Hi Guys,
Just a quick note to say that I have a similar problem with my new Orange SIM.
All the GPRS works fine, calls send & receive OK, POP3 email works a treat but no text messaging and when I try Start > Settings > Personal > Phone .. I get "The phone is not ready. Wait 15 Seconds and try again"
I have no answers to this but from all the searching I have done over the past few days to try and find a cure this problem seems to be common to Orange SIM cards. All I can think of is that the Call Centre Message Number needs changing to get the txt messaging to work.
The phone has worked fine on other networks - no GPRS but text messaging & phone calls
Any advice gratefully received !!
Hi guys first poster so be nice
I've got the same problem but came from T-Mobile to Orange.
My IPL / SPL is 1.03 so I'm going to upload the newer versions on the fourm to my phone and see what happens tommrow. Havn't got the time at the moment but I'll post up how I get on.
Do you guys think this is a good approch to the problem I've got?
Hi Sasyboy
You posted just after me. I got my phone working great on Orange now. It has taken me 3 days !!
You'll have to be careful on how you do it. I just jumped in and it caused me a lot of work and time. and a long period where I thought it was bricked 'cos the bootloader screen stayed on and I lost all comms with the MDA
First make sure the CID is unlocked, you must read this:-
http://forum.xda-developers.com/showthread.php?t=285435
I wish I had. This may seem a long way of doing it, but you don't want an expensive paperweight do you ??
After you have unlocked the CID and updated everything as per the Dr P stickie (link above) and it is working, you then need to get the Wizard_Love ROM upgrade. I tried after doing all the Mr P instructions in the stickie but still kept getting the "Phone is not ready...." so I decided I then needed the Wizard_Love ROM upgrade. This took me ages to find, I tried to d/load it via uTorrent but only got 25% and then found it on a Russian website - anyway I have it now, and as I said you'll need it, PM me and I'll get it to you.
You will have to download several files and set half a day aside. If you are struggling PM me and I'll get the files to you as I have them now.
I just need to get the Ornge MMS settings right and then all is fine. GPRS, POP3 email, Internet, Txt messaging OK now, SIM manager works fine (didn't even have it before!) and can access all phone settings for call divert etc
Good luck. Any queries I may be able to help, but I'm no expert. I have spent hours looking at this forum and all the answers are there it is just getting them in the right order.
How do all,
Really happy I updated everything and now it all works fine. Thanks to the community. I love this phone and now with updates it's even cooler.

Faulty diamond 2?

Hi
I have just bought a diamond 2.
I have put my SIM card in and when I switch the phone on it comes up saying the SIM is missing. I have tried cleaning the SIM and re-inserting and even padding out with some paper. Unfortunately none of this has worked and the phone remains just as useless to me.
Apparently it is SIM-locked to O2, I am using a working O2 SIM. Does this mean that it might be SIM-locked to someother network or is it a hardware fault or could it be something else?
I have tried plenty of searching but that has yielded nothing so far.
Thanks for any answers
Jim
Hi
Have you bought this second hand? Perhaps it is locked for contract use and you are using Pay As You Go? It might also have been reported stolen and deactivated.
Do you know the SIM works, have you tried it in another phone?
Options are, try another O2 SIM, if that doesn't work contact O2 and ask them to check it, they might be able to tell you why the phone isn't accepted on their network. Alternatively contact the seller maybe?
If it is new of course take it back to the O2 shop and get them to check it, it could well be faulty.
Regards
Phil
Thanks for your response Phil
I have tried 2 different working O2 SIM's in the phone and they both don't work.
I'm thinking that because its saying SIM is missing it is not seeing the SIM as opposed to it being SIM-locked.
I have contacted the seller and he insists that it worked fine on O2.
I am really dissapointed as I was really looking forward to using this phone
I had exactly the same when I first powered up my TD2 - and I know my SIM worked.....
I found that I cleaned the sim by running on my t-shirt (obvious) - and then reinserted - with the same problem....
Then I pushed the card hard in both lateral and vertical directions - push the end of the sim towards the edge of the phone and then push down on the sim - it didnt even look like it moved to me - but when I put the battery back in - presto it worked.....
I'll give that a try, thanks
no joy with that.
Thankfully the seller has offered me a refund, just need to buy another one sharpish

Sim card issue

Hello guys
I'm having an issue when my x10 says there's no Sim card inside and the problem isn't with my Sim card since I tried in my old phone and it works. Even other Rogers Sim card don't work. Anyway I tried taking the battery out and after 3 attempt its working again. So, I want to know anyone else having the same problem and what's the solution?
Sent from my X10a
I had the same issue but mine was a little different. My Xperia would not accept my rogers Sim ( 3 years old ) but it worked fine in all my other handsets.. it was the Sim card in my case and I was surprised to have it replaced free of charge.. also I found that some of the Sims are thinner than others so they would not have enough pressure to make a good contact. A quick fix from my friends Nokia was some clear tape on the back of his sim and it worked perfect.
Good luck!
htc fan89 said:
Hello guys
I'm having an issue when my x10 says there's no Sim card inside and the problem isn't with my Sim card since I tried in my old phone and it works. Even other Rogers Sim card don't work. Anyway I tried taking the battery out and after 3 attempt its working again. So, I want to know anyone else having the same problem and what's the solution?
Sent from my X10a
Click to expand...
Click to collapse
TMobile's customer service department told me to bend the sim card very gently to ensure good contacts are made. Did this on first day and not had any problems since (famous last words... I'll be digging out the tape by tomorrow!)
My Sim card is like 5 year old anyway It's working now
Sent from my X10a
All u guys with 5yr old simcards need to get rid of them! Those have like 28kb of storage on them, so their phone books are so, so limited!
I know! U use the phones memory, which is a whooooooole bunch! But if your phone ever crashed, all your contacts will be gone! U cannot always copy the entire list of contacts to the sim card, but with a newer 3G simcard, you can copy a lot more than your 5yr old sim card can hold.
These are free! Just walk into your provider's store and request a new simcard. U dont even have to show them what kind of phone u have (ahem!... those of us who are skimming with grandfathered data plans ). Just walk in and say "left my phone at work, but I need a simcard".
I think this thread will help you
as it does for me
http://forum.xda-developers.com/showthread.php?t=743818
I checked that thread, but I hadn't rooted my x10a yet. Going waiting until something extraordinary happens
Someday I will change my sim card lol

[Q] [HD2] Antenna exclamation mark and 'SIM card is missing' issues

Hello all, I bought a used HD2 off CL (USA), hoping to unlock it (if locked) and use it with my ATT prepaid sim.
Outwardly, the phone looks fine and everything about it works quite nicely, EXCEPT that when I insert my SIM card and start the phone, it shows me an exclamation mark on the antenna icon. When I disable all wireless connections and then re-enable it, the icon now changes to the SIM card icon with an 'x' next to it, and I am shown a screen with a keypad and the following message: 'The SIM card is missing. You can still make emergency calls if your service provider supports it.'
Thinking it was a ROM issue, I successfully loaded the latest ROM from [showthread.php?t=789506] but it did not resolve the issue. There is no issue with the SIM because it works nicely with my AT&T Samsung a607. There are no signal strength issues either.
Please help!
Can someone please provide some insight on my situation? I hope I haven't posted in the wrong forum; if so, mods may move it to the appropriate place.
Any advice on diagnosing the issue will be appreciated; I don't even know why the phone is acting the way it is. Many thanks!
Wait a moment, so your device isnt already SIM unlocked? Sounds to me like you need to go ahead and get an unlock code for it, then navigate to the \Windows folder and hit up the program called "simlock.exe" and input your unlock code, then try your ATT SIM again.
Thanks much for the reply. Other phones usually prompt for a SIM unlock code by themselves... why doesn't this one?
Running simlock.exe from Windows does give me the message "Network is locked, please input unlock code". Before I buy the code, I want to make sure that there's nothing physically wrong with the phone. It should give me at least *some* sign that my SIM is being recognized, but rejected due to network-locking, no?
Thanks again!
See thats the thing. With a foreign SIM card in the device, IF LOCKED, simlock.exe should run automatically on startup and ask for the code....so honestly I do not know if your device is messed up somehow, or if its just being wonky for the sake of being wonky. Perhaps you might want to flash a new Radio ROM and see if it then recognizes your SIM. BE SURE to NOT flash one with .51 in its name.
Thanks again. Can you point to a thread with detailed instructions for flashing a new radio ROM for my device? I found many threads while searching and I am confused. I don't want to choose the wrong instructions and brick this device; I haven't done anything of this sort before.
Look at the top of these forums for a stickie by Snarksneeze that will teach you everything you need to know.
Hi again... I don't have a spare 8GB MicroSD card lying around. Is there any way I can do this flashing over USB? I did read that there's a risk associated with flashing over USB (cable yanks, power loss, etc.) but I did flash the newest ROM without any issue, and hopefully I can do the same for the new Radio ROM.
The Radio version shown in the 'About Phone' section is 2.14.50.04, btw.
You can use your 16GB that came with the phone, or any other one for that matter. That requirement is more of a recomendation really. I have flashed with my stock 16GB many times. And yes, you can do it via USB aswell.
OK, so I have more information about the problem. I got the phone unlocked (I heartily recommend 'fastunlocker' on eBay) thinking that it would solve the issue... but it didn't. But, on a lark, I tried my friend's post-paid T-Mobile SIM in the HD2 and it worked! My AT&T pre-paid SIM does not... can this be a problem? The damn thing works nicely in other (unlocked) phones.
Is anyone else successfully using a AT&T GoPhone (prepaid) SIM on a TMOUS HTC HD2?
It may very well be the problem then. I have heard that some phones are incompatible with pre-paid SIMs.
God, that would suck donkeyballs. Can someone confirm that an unlocked TMOUS HD2 does not work with AT&T GoPhone prepaid SIMs?
had this same exact issue and realized that one of the pins in the sim card reader was stuck in the down position. I poked it with a small screwdriver and it popped back into place. works like a charm now.
Thanks for the reply. Are you sure this is the issue? As I mentioned in a previous post in this thread, my friend's T-Mobile SIM works nicely with the phone.
EDIT: Also, are you using it with an AT&T GoPhone SIM?
Bump... anyone?
Final bump: maybe I am SOL. :'(
Is anyone successfully using a TMOUS HD2 with an AT&T Prepaid (GoPhone) SIM?
Give it some time. Sometimes threads at XDA stay dormant for months and then suddenly BAM! a breakthrough happens.
I would say its your sim. How old is it?
I had the exact same problem. I bought a HD2 off cl and put my sim in and got the no sim message and exclamation point. I was using a sim from the voicesteam days but guess what it worked just fine in the Nexus one I had just gotten so I figured it had to be the phone. I finally used a friends sim and it worked fine. So I would turn the phone off in settings then slip his sim out with the battery still in and put my sim in and turn the phone back on. Guess what, it would work for about 10 min then it would suddenly go back to no sim message. So I went and got a new sim from T-Mobile and walla works like a charm. So try what I did and if you end up with the same problem try a new sim from AT&T. I don't know what is different about the HD2 but there something about the older sims that it doesn't like.
Hope that helps!
Hey... thanks for ther reply! My SIM is brand new (about two weeks old). I will however go to the AT&T store and get it replaced to see if it fixes the problem. Thanks again, I appreciate it.
Dear look my problem...
ashasaur said:
Wait a moment, so your device isnt already SIM unlocked? Sounds to me like you need to go ahead and get an unlock code for it, then navigate to the \Windows folder and hit up the program called "simlock.exe" and input your unlock code, then try your ATT SIM again.
Click to expand...
Click to collapse
-----------
I have a HTC HD2 working excellent with my card. Some day i received message : card is missing ....like you.
But restarting 2-3 times all ok. In a week the same problem again here.
Now i cant make a call. The same card in another hd2 works good. Any other card in MINE phone is missing...
Please help me.
Many thanks
[email protected]

[q] invalid sim error

Ok so since nobody wishes to answer in direct rom forums, I'm going to ask my question here. I was very successful with Android as that's easy. Installing WP7 was also a breeze and the whole unlock thing cool. Problem is no matter what WP7 rom I try I always have an "Invalid Sim" error emergency call only. I am in canada with my provider being WIND mobile. Am I correct in saying that windmobile sims just dont work with windows mobile? or is anyone else having the same issue or is there a fix for this. All i am asking for is a simple "proper" response without the flaming. I've searched. I'm not new to xda but i am new to wp7. thank you
WOW Ok..
Can you borrow a different carriers SIM (from friends / family / colleagues) to test with, see if that works? That would help to understand if it is your SIM or the install of WP7. TBH it does sound like it is the SIM that is at issue.
edit: I just checked and the HTC connection setup app (from the market) does list both Canada and WIND, try it
Hey first of all thanks for a response. I'm also thinking it's not the sim (i'll try my wife's rogers sim card when she gets in from work.) because it works perfect with winmo 6.5 and Android without issue. I tried 3 WP7 roms and none worked with the sim..which boggles me
OK so after using my wife's rogers sim card it worked perfectly so it IS the wind mobile card that is not compatible with wp7. I guess i need to find a way to make it compatible if there is one.
I've gotten sim errors on my real hd7. To fix it, I have pulled the battery and reseated the sim. You might try to get a new sim from your carrier, just tell them your old one is acting up.
Tried that a few times and figure it may just be my SIM period although it's strange that it works without error with the android roms. But yeah imma go into Wind and grab a replacement and see how that goes
daeshawn said:
Tried that a few times and figure it may just be my SIM period although it's strange that it works without error with the android roms. But yeah imma go into Wind and grab a replacement and see how that goes
Click to expand...
Click to collapse
Did a new SIM help you, or did you do anything else?
After I have entered my PIN my sim is working fine, but after some time it says Invalid SIM.
/Regards Lars
I think it's an issue with the Roms. I think there are a lot of people getting the invalid sim error. I use the BlackSideSeven rom and I've seen several posts about it in the thread. There are also several other threads started about possible fixes and stuff.
Here's a link.
The easiest way to resolve is to turn on airplane mode and then switch it off. It doesn't stop it from happening, but at least you don't need to reboot.
Error in Android as well
I am having the same problem with MDJ Froyo 2.2. When I reboot into winmo 6.5 great signal all fine. I did notice that the simm card did move in the slot possibly bad connection. Now that I reseated the Simm all is fine. I also just read about antenna issue with the HD2 going to open and fix it to see if that helps.

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