I just recently bought an unlocked LG G2 and set up the phone on a Koodo plan. The phone has worked great up until a few days ago when I lost service and the phone wont connect to the network anymore, even after a factory reset. I brought the phone to Koodo and spoke with a guy that told me sometimes unlocked android phones have difficulty connecting to a network and that he didnt know how to help me. Ive tried manually entering network information and ive tried different koodo sim cards but nothing works. What should i do next?
Try another simcard provider
Try gsm only
Try to search fir network in network settings
Sent from my LG-D802 using XDA Premium 4 mobile app
Hi sricard,
I seem to be having the same issue as what you're experiencing. I have unlocked G2 that I'm using on Koodo network. Just last night my phone switched to emergency calls only. It was working perfectly fine for a whole month. And before that I was using the phone on Fido network with no issues.
Some additional info. I tried my friend's Roger's sim card on my phone and it showed emergency calls only. When my friend tried my sim, he was able to connect to Koodo network.
On my phone when I search for networks, it does find Koodo, Rogers, Bell networks. It just doesn't seem to be connecting for some reason.
My phone is stock, not rooted. I wasn't even doing anything out of the ordinary with my phone so I have not idea why this happened all of a sudden.
I tried the hard reset also and that didn't work for me either.
Not sure what else to do. May look into custom rom but not sure if that's going to work..
j2lin said:
Hi sricard,
I seem to be having the same issue as what you're experiencing. I have unlocked G2 that I'm using on Koodo network. Just last night my phone switched to emergency calls only. It was working perfectly fine for a whole month. And before that I was using the phone on Fido network with no issues.
Some additional info. I tried my friend's Roger's sim card on my phone and it showed emergency calls only. When my friend tried my sim, he was able to connect to Koodo network.
On my phone when I search for networks, it does find Koodo, Rogers, Bell networks. It just doesn't seem to be connecting for some reason.
My phone is stock, not rooted. I wasn't even doing anything out of the ordinary with my phone so I have not idea why this happened all of a sudden.
I tried the hard reset also and that didn't work for me either.
Not sure what else to do. May look into custom rom but not sure if that's going to work..
Click to expand...
Click to collapse
What I found out is that my phone had been blacklisted... which means that it had been reported lost or stolen by somebody else and the IMEI number had been reported. The phone became useless... and as one of the guys that i brought it to said, i essentially had a very expensive paperweight. hope your situation turns out better than mine!
sricard said:
What I found out is that my phone had been blacklisted... which means that it had been reported lost or stolen by somebody else and the IMEI number had been reported. The phone became useless... and as one of the guys that i brought it to said, i essentially had a very expensive paperweight. hope your situation turns out better than mine!
Click to expand...
Click to collapse
I also have the same symptoms as this, checked the IMEI with Koodo on the phone. They don't see it on any of their lists.
I'm trying everything but can't fix it. Still trying.
Liquid5n0w said:
I also have the same symptoms as this, checked the IMEI with Koodo on the phone. They don't see it on any of their lists.
I'm trying everything but can't fix it. Still trying.
Click to expand...
Click to collapse
I too am having this issue. I'm on Koodo. As of this morning I can't connect to their network. Did you have any luck?
possible solution
kmac5 said:
I too am having this issue. I'm on Koodo. As of this morning I can't connect to their network. Did you have any luck?
Click to expand...
Click to collapse
Hi. I am in the same situation. Days ago i bought and unknow person Lg g2 d802. I think i have a solution for work back again our devices. Please contact to my email. [email protected] and i explain to you my idea.
Similar Problem
I have an lg vs980 and I was using it with H2O wireless and later I changed to Simple Mobile. I'm living in Puerto Rico. The phone was working all right and, suddenly, one day it was always displaying 'emergency calls only'.
I did factory reset, then I reflashed stock lollipop and it was like nothing happened, keeps displaying 'emergency calls only'.
Then I found this post http://forum.xda-developers.com/show....php?t=2394689 and applied the patch but didn't seem to resolve the problem.
As a last resort I tried flashing cm 12.1 and before first boot applied the patch from the cited thread but no result, keeps displaying 'emergency calls only'.
Has anyone found a solution to this problem?
Related
Ok got this phone but it wont ring or recive calls ! .
After putting in my SIM card, entering my PIN code it still says no service. When you try and make a call it says "Not registered on network".
It was on T Mobile which I have had it unlocked via eBay. I got past the Google registration page by entering APN settings for my SIM card (O2).
Now I can user the browser and market etc but no calls.
I have done everything in THIS thread and think I have flashed it with
JFv1.43 RC9. (When I say think it seemed to flash but I cant see any difference so not sure if it worked).
Does anyone know how I can get the phone to work?
Thanks for your time
i have been in this same situation for about 3 weeks and after spending countless hours on phone and at store with tmobile 3 replacement phone 5 sim cards and a new number they close my account and reopened it this was just tonight so i am testing it out so far i have lost servie twice within 3 hours restarted my phone both times and regained service so im not sure if it is completely fixd just yet
Its really annoying such a simple thing. When I try to manually select teh operator in settings it says "Your SIM dosnt allow connections to this network".
I tried an orange SIM card and for some reason it puts the phone in airoplane mode and wont come out :s
Any ideas would be appreciated.
Anyone got any ideas on what could be causing this ?
Thanks
same boat
man I'm telling you that's been happening to me. except I upgrade to ION and then reverted back to haykuro's 6.0r1. everythig that;s happened to this guy has been affecting me
No service
I also have a problem with my G1. Bought it from my local polish netwerk (Era) and the phone works OK however, from time to time it looses the connection to network and it needs a reset in order to login to network again. Don't remember if it happened before they released the software which supported polish language. So what do you recon is it a hardware problem or did those useless local IT guys screwed sth up while translating android??
hi i have he same problem stuck in airoplane mode and no service has anyone found a fix yet????
I´m yet another user with the same problem. For a few hours yesterday I suddenly had service, but it stopped working in the evening again.
Any solution?
A similar problem. Tell me what to do. Thank you.
hey guys not sure if this helps but if your device is rooted did you try un rooting it? maybe get it back to stock firmware...? or do you think its your sim card?
hi im from chicago and im having the same issue i put my sim in it say not registered on network then after i search 4 network it say sim card not alow on connection i sent my phone 2 samsung repair n they see nothing wrong..been like this since day one its very annoying
ldrifta said:
hey guys not sure if this helps but if your device is rooted did you try un rooting it? maybe get it back to stock firmware...? or do you think its your sim card?
Click to expand...
Click to collapse
what do you mena rooting it?
I just bought a fido sim card and I get the msg: "cannot register on this network. choose another network, or disconnect your data connection and try again" when i try to manually connect to the network. I have using this phone with at least two sim cards back in my outcry and i bought it independently from my previous network from an eshop in Ireland..
Any thoughts? Could be the ROM and radio installed?
edit: I now saw that this isnt a thread for HTC Touch HD
Same Boat
Hi,
I am also having the same problem with my Galaxy s 4g. Its an unlocked phone ( and I am sure it's unlocked) but when i put some other Carrier SIM it says "No Device" or "not register to this network"
Can some one help?
Still struck there
Hi,
Has anyone able to sort this issue?..Need help badly
Hello, any one figure his problem? I am getting full bars and same message "not registered on network". Thx
the same on tattoo 1.6 android
i have the same problem on my tattoo its work with etesalat Egypt net work
but its didn't work with mobinil and Vodafone
any one can help us
not registerd on network
i have the same problem i have done different roms surly some one must no a fix .is it because we used a custom ROM wish i hadent have ...£400 paper weight now :crying:
Hi!
I have a network unlocked HTC Dream (english T-mobile-version) that I bought used and unlocked. The previous user hade Tele2 as his operator but I used Telia. I´m now in dispute with him because the phone never worked with any calling och messaging but data works fine after manual APN-settings. I have now recieved the unlock code he got to unlock the phone, but with it being unlocked already it doesn´t really help me right now.
The plan is to somehow revert back to a locked phone and unlock it with my SIM sitting inside, and by that maybe fixing the problem.
So how do I make the phone go back to being locked to T-mobile?
Best regards,
Christoffer
It sounds like it might be IMEI locked on the network. T-mobile in the UK will allow blacklisted phones to connect even though they cannot work and there seems to be a loophole where data gets through. Maybe the case is similar, ring your operator from another phone and ask them.
Hedgren said:
Hi!
I have a network unlocked HTC Dream (english T-mobile-version) that I bought used and unlocked. The previous user hade Tele2 as his operator but I used Telia. I´m now in dispute with him because the phone never worked with any calling och messaging but data works fine after manual APN-settings. I have now recieved the unlock code he got to unlock the phone, but with it being unlocked already it doesn´t really help me right now.
The plan is to somehow revert back to a locked phone and unlock it with my SIM sitting inside, and by that maybe fixing the problem.
So how do I make the phone go back to being locked to T-mobile?
Best regards,
Christoffer
Click to expand...
Click to collapse
Well I am not sure why you can access data but can't make calls. It would seem to be some type of carrier problem or something I don't know about. I do know that you definitely cannot re-lock it, once it is unlocked it stays that way unless tmobile can do something with it. Something is either wrong with the phones hardware or your carrier, if it is a software problem maybe try flashing a new rom and re-enter your APN stuff.
Try making a emergency call like 911 or whatever, if that doesn't work something is screwed.
I tried it out this weekend with a friends SIM who is on Tele2, and it worked there with no problem! It is so weird that it acts like it was network locked, even though it shouldn´t be.
I´ve seen that a few have posted about the same problem, mainly with the Dream but also with the Magic. It comes up as "Telia" but follows with a "(No Service)". About 24 hours after I recieved it connected to the network and worked fine for about 10 hours but then it stopped working just as I got a MMS I was about to download. If I try to manually connect to the network from the list of operators, it says that my SIM "isn´t allowed to connect to this network".
I´ve downgraded and upgraded Radio to try to solve this, nothing worked.
I dont know alot about foreign networks but if you can get data then you should get all services. That message you got "SIM isn't allowed to connect to this network" is what you should get when your not unlocked. Or if the SIM is trying to use another carriers cell tower, your sure you got the APN settings correct? It sounds like you have some sort of hardware problem if the switching of Radios didn't help. Can you try the same SIM in another phone and see what happens?
I use the same SIM daily in my old phone the Dream was supposed to replace, works like a charm with everything.
It can´t be a hardware problem when the phone works flawless with Tele2, or can it?
Well it is just weird the data works and not calls. I am just guessing what it could be. Maybe something with the carrier? It's a odd problem.
Did you ring your operator? Put the SIM card in the phone, turn it on, then ring Telia from another phone. They should be able to tell you something. If it is blacklisted, they do not always share this with other networks.
AdamPI said:
Did you ring your operator? Put the SIM card in the phone, turn it on, then ring Telia from another phone. They should be able to tell you something. If it is blacklisted, they do not always share this with other networks.
Click to expand...
Click to collapse
That might be a thing to try. I have been in contact with Telia and gave them my IMEI-number but even during the short period the phone worked (by chance) they say that IMEI has never been logged in their system.
Ok, a long story short is I got a black Rogers Galaxy S4 locally.
I put in my sim card and the bars showed up instantly, but no 3g/hspa etc... it also says for emergency calls only. It clearly is a rogers device with all of the rogers bloatware, it came with the box and accessories, imeis match...
I tried everything I could think of. I tried factory reset, hard reset, working sim, new working sim, battery pulls, apn settings manually... it is not making a lot of sense right now. Aside from something wrong on the hardware side... but the really weird part is it can see the sim.... the bars etc... I try connecting to rogers as the carrier, it says registered on network instantly BUT the ! triangle comes up and says it cannot connect to carrier (rogers) try again later.
So please XDA work your magic and help me out here... if physically possible.... because getting taking is one thing, but I cannot even warranty it currently.
Also, I asked rogers if there was any block on the imei (blacklisted, stolen etc). They said they see no problems with it or my account, sim works great in other devices fine.
Nothing?
So,
I was using my XT-1563 on a CyanogenMod in one of my local carriers. I bought a new phone and decided to sell this one, so I went back and installed stock rom. So far everything was ok.
The problem came when the person that was buying it tried to use her simcard. The phone didn't show any error, but it never connected to that network. Then I tried another sim from different carrier and it didn't work either (but it does work using my old simcard). It recognizes there's a new simcard, but fails to connect, only allowing emergency calls.
I've been trying all day to fix this. I have flashed nearly half of all the stock roms available, obviously starting with those from my zone, but so far none has worked.
I also tried the simcard into my new phone and it works just fine.
So, I know the following:
- The simcard is ok.
- It's not a signal problem (I have tested it in different parts of the city and zones I know have very good signal).
- The phone works using a simcard from one carrier, but not the others (and it doesn't ask me for some unlock code).
Thanks in advance for any help, it'll be greatly appreciated.
DemianStark said:
So,
I was using my XT-1563 on a CyanogenMod in one of my local carriers. I bought a new phone and decided to sell this one, so I went back and installed stock rom. So far everything was ok.
The problem came when the person that was buying it tried to use her simcard. The phone didn't show any error, but it never connected to that network. Then I tried another sim from different carrier and it didn't work either (but it does work using my old simcard). It recognizes there's a new simcard, but fails to connect, only allowing emergency calls.
I've been trying all day to fix this. I have flashed nearly half of all the stock roms available, obviously starting with those from my zone, but so far none has worked.
I also tried the simcard into my new phone and it works just fine.
So, I know the following:
- The simcard is ok.
- It's not a signal problem (I have tested it in different parts of the city and zones I know have very good signal).
- The phone works using a simcard from one carrier, but not the others (and it doesn't ask me for some unlock code).
Thanks in advance for any help, it'll be greatly appreciated.
Click to expand...
Click to collapse
So, did you ever carrier unlock the phone? I realize it's not asking for a code, but you never said you actually unlocked it.
Sent from my XT1563 using XDA-Developers mobile app
scottdanpor said:
So, did you ever carrier unlock the phone? I realize it's not asking for a code, but you never said you actually unlocked it.
Sent from my XT1563 using ...
Click to expand...
Click to collapse
At this point I'm not 100% sure.
When I bought the phone it was supposed to be unlocked (I got it from someone else) and I'm pretty sure it was, because it was originally bought for one carrier (Entel Chile) and then I used it with another one (Wom Chile). By law, every phone sold in Chile since a few years is mandatory unlocked and this one is not that old (2015).
Right now it only works with Wom Chile, even tho I've installed Entel's stock rom. I think it's some baseband issue from what I've read, but I can't be sure.
P.S: Sorry for bad english.
Yes u r right
i used cm14 on xt1562, i'v feel my network was drop around 30-40% specially on Reliance JIO 4G VOILET.
Over all - rom is good for enjoy but not for stability
Hi All
I'm at my wits end with this Samsung S8 phone, Bought a 2nd hand S8, was working fine, but I noticed the internal storage was only showing 9.63GB
Had a look on here and the solution was to stock flash the phone. I did that, all fine, storage was back to normal....BUT since then I can't make or receive any calls.
I get the error "phone not allowed" and it won't connect to ANY mobile network.
I've tried loads of different suggestions
Sim is OK in another phone
Re Flashed (numerous times)
Andriod 7 and 8
Sim and Phone OK with three network
But still have the issue....
Can anyone help me? or push me in the right direction?
Cheers
Tommy
You probably tried this, but try booting into safe mode. If it works then there is a software problem. If the problems persist in safe mode you probably gotta contact Samsung.
Are you sure the phone is unlocked?
Sent from my SM-G950F using Tapatalk
Is the phone blacklisted? if it is blacklisted then it will not connect to service. Your SIM wil work perfect in any other phone.
Hate to say this but it does sound like your phone has been blacklisted.
You can check with one of the online IMEI blacklists.
If your phone shows Phone not allowed and a code like MM#6, it usually is an indication that it was blacklisted.
Check your phone's IMEI on a blacklist checker like http://imeipro.info/
The previous user most likely had the firmware and baseband messed around with and once you flashed stock it reverted to true state, it's highly advised to get back in contact with the person, where was the phone bought? A shop? Online?
Dreadsta5889 said:
You probably tried this, but try booting into safe mode. If it works then there is a software problem. If the problems persist in safe mode you probably gotta contact Samsung.
Click to expand...
Click to collapse
Yeah tried that , still the same
If one is in possesion of a S8 that says "Phone not allowed", and the phone is blacklisted, is there any way of fixing that?
I have the same issue here..
I bought an S8 from Manchester last summer, and I started using it last week, (because my other phone worked longer than expected) and after I gave the phone the Network key that the previous user wrote down for me, then that message appeared.
So im stuck with this almost completely new brick aswell...
Any options at all?
YallahHabibi said:
If one is in possesion of a S8 that says "Phone not allowed", and the phone is blacklisted, is there any way of fixing that?
I have the same issue here..
I bought an S8 from Manchester last summer, and I started using it last week, (because my other phone worked longer than expected) and after I gave the phone the Network key that the previous user wrote down for me, then that message appeared.
So im stuck with this almost completely new brick aswell...
Any options at all?
Click to expand...
Click to collapse
The only real solution here is to either go abroad and sell the phone, or sell it to someone who is going abroad. The phone will work outside of the UK.
It does sound as your phones imei Nr is blocked in UK.. Probably the person who sold you the phone, stole it somewhere.
I have the same problem on my Samsung S7 now in Brazil.
In Canada, on Canadian carriers, everything is fine, and if I put the Canadian SIM in there everything is fine. But the minute I plug in Brazilian SIM card, boom, Phone Not Allowed message comes up and it won't connect to any of the Brazilian networks. Brand new SIM, works just fine on another LG phone (and any other phone I tried).
The phone is unlocked, I even checked with a few pieces of software and there is no network lock on it either.
I've got the master & network unlock codes from Samsung, but have no way of inputting them as no prompts for those come up when I insert the Brazilian SIM.
I checked the IMEI, it is definitely clean and not blacklisted.
Heck, I even rooted the phone to see if that would help, and still nothing.
Any idea what else to try or what else might be causing this goddamn message to pop up?!
I solved my S8.
Blacklisted on all uk networks except Three network.
Works perfect.