Hello,
This is only my first week and found dust under the glass of the front facing camera. I got the phone from T-Mobile and I am doing the installment payments. Will T-Mobile replace my phone without any fees?
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rasengan82 said:
Hello,
This is only my first week and found dust under the glass of the front facing camera. I got the phone from T-Mobile and I am doing the installment payments. Will T-Mobile replace my phone without any fees?
Sent from my Nexus 4 using xda app-developers app
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I had dust under my old g300 and took it back and got new 1. Admittedly that was in UK but there shouldn't be dust under the screen at all. Get it sorted as it will continually bug you for the remainder of your contract.
Ya id return it. Dust under the screen of a week old phone is completely unacceptable.
I'd suggest you take it back immediately for a new one. Be sure to bring your receipt and head straight for the customer service counter.
The dust is under the glass of the front facing camera. The display screen itself is dust free, looks awesome. Anybody with the same issue?
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I'm concerned T-Mobile will try to charge me a deductible in a week old phone.
Edit: looks like I have 14 days for a full refund.
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I'm wondering if dust really got in there or was the dust there from manufacturing itself.
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rasengan82 said:
I'm wondering if dust really got in there or was the dust there from manufacturing itself.
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Manufacturing I would guess. As it's only 1 week old, unless it was a refurb? Even so dust shouldn't be getting in.
Alright guys, got a new Nexus 4 from T-Mobile. This one has no dust.
Related
Damn what a night. So I went did a trade for this nexus with a guy. The nexus was sitting on the box on the trunk of my car while we were switching Sims next thing I see is it sliding off the box hits the ground and bounces. My heart dropped. About 5 dings on the bezel. The screen and back survived. So I got the Google play bumper and its good as new. Sucks Cuz I like the phone naked
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No. Look at the glass threads. Tons of people dropped theirs and shattered glass before you.
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That suuuuuuucks
Wait how'd you get the bumper that fast?
Beginners badluck!
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grgene said:
Beginners badluck!
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Well maybe beginners luck. I'm a vet to the nexus. Had my other nexus from release date to about a wk ago my 2 year old dropped it and the screen cracked
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FLNexus said:
Wait how'd you get the bumper that fast?
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A guy on craigslist had a few for sale
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Yes, you're the first person in the world to drop the nexus 4. Congrats!
No just the first top admit it. Other people say magic made theirs break.
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I got my phone last night and I already dropped it today from about chest high while taking of my sweat shirt. No broken glass or anything from a hard wood floor. I think it really depends on how it lands. Oy really seems fairly durable to me.
If you average up all the thousands of sold I am sure the ones with broken glass are a very nonsignificant percentage..
sent via xda premium with nexus 7 while waiting for my shiny new Nexus 4!
Just broke my glass back -___- . I dropped into power switch made of aluminum and made several back cracks. Well, at least it wasn't the front.
ouch, i need protection! i still haven't taken off that original screen protector! i know if i drop mine the back glass is gonna crack
FLNexus said:
Wait how'd you get the bumper that fast?
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Fast? It's been out for almost a month.
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Hello guys, I've got my Nexus 4 like a week ago, and it is just beautiful, and I like to use it with no case/bumper, so far I've taken care of it and it hadn't scratched or anything but yesterday I almost drop it, and I was wondering if it gets cracked, can I get a front or back gorilla glass panel to replace it? If not I'm gonna have to buy a case, but if I can I will keep using it naked and just replace it when it cracks, thanks
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LRC1710 said:
Hello guys, I've got my Nexus 4 like a week ago, and it is just beautiful, and I like to use it with no case/bumper, so far I've taken care of it and it hadn't scratched or anything but yesterday I almost drop it, and I was wondering if it gets cracked, can I get a front or back gorilla glass panel to replace it? If not I'm gonna have to buy a case, but if I can I will keep using it naked and just replace it when it cracks, thanks
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it can be replaced but the glass panels cost around 150 to 170 dollars. Thats like half the phone price.
Best to have lg replace the glass if it breaks. Costs the same as to do if yourself and takes about 9 days total depending what country you have to send it to.
Sent from my 5th and final Nexus 4
LRC1710 said:
Hello guys, I've got my Nexus 4 like a week ago, and it is just beautiful, and I like to use it with no case/bumper, so far I've taken care of it and it hadn't scratched or anything but yesterday I almost drop it, and I was wondering if it gets cracked, can I get a front or back gorilla glass panel to replace it? If not I'm gonna have to buy a case, but if I can I will keep using it naked and just replace it when it cracks, thanks
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You can go here.
http://www.cellphonerepairshop.com/acq86231201/
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LRC1710 said:
Hello guys, I've got my Nexus 4 like a week ago, and it is just beautiful, and I like to use it with no case/bumper, so far I've taken care of it and it hadn't scratched or anything but yesterday I almost drop it, and I was wondering if it gets cracked, can I get a front or back gorilla glass panel to replace it? If not I'm gonna have to buy a case, but if I can I will keep using it naked and just replace it when it cracks, thanks
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The front screen is going to be the most expensive. The digitizer and LCD are fused together.
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nbeebe24 said:
The front screen is going to be the most expensive. The digitizer and LCD are fused together.
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Yeah.
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Phone is cracked on front and back what're my options here?
send it in to LG for repair... i know when my screen cracked it cost $140 to repair, i'm unsure as to what the cost would be to repair the back as well.
alternatively you can buy the glass itself and replace it yourself but in my case it was cheaper to just have lg fix it.
silver456100 said:
Phone is cracked on front and back what're my options here?
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Buy a new phone?
Am I close? Maybe get virgin mobile and build your way back up to the nexus.
silver456100 said:
Phone is cracked on front and back what're my options here?
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When this happened to me I just bought another one that had the opposite damage. You could probably get away with a water damaged phone if the digitizer isn't sensitive to a little h2o.
Is that all that's damaged?
Pictures? Did you fall on it or something, I mean, 185 lbs, lol...
Picture or it didn't happen :thumbup:
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Lol yeah if 185lbs was dropped on it I feel like more than just glass was damaged.
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You can give it to a hobo to eat
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silver456100 said:
Phone is cracked on front and back what're my options here?
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get the front and back replaced rough estimate= 150+60=210 $ best of luck
well i took it in to get repaired.. the guy came out half way through the repair and said that they put a new screen in but that it wasn't responsive.. i'm thinking more than just the screen and back broke.. the guy said it was for sure their screen though.. he told me that they'd order a new one and have it done tomorrow.. hope it was actually a faulty screen...
Leave us an update. I got my pop corn nearby
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I just dropped my nexus 4 and BOOM! Screen cracked, won't recognize my touch.
1st step: Google play is out of nexus 4.
2nd step: replacement screens are almost $300.
I'm on t-mobile.. what's next for me? I LOVED the nexus 4. Really, I had dreams about how great this phone was.
Wait for nexus 5
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Yea or hit CL and buy another one for $200
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has any speculated the cost of the nexus 5 yet?
seangeezy12 said:
Yea or hit CL and buy another one for $200
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Another option is to send it in to LG in Texas for repair. They charged me $146 delivered to replace a N4 cracked screen.
overtheair said:
Another option is to send it in to LG in Texas for repair. They charged me $146 delivered to replace a N4 cracked screen.
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That's a great option. Do you have a phone number or contact name?
arsenik13 said:
That's a great option. Do you have a phone number or contact name?
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LG Wireless USA repair center is in Ft Worth TX. 800-793-8896. Good luck.
Nexus 5 wd b frm 300$-350$
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or just look at swappa you can find them at a decent price. like this one
http://swappa.com/listing/CJJ166/view
OEM screen replacements on eBay $128 shipped
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I picked up a note 3 its horrible somebody kill me please. Why did my nexus had to die. All I can do is wait for the nexus 5
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yeah it,s time for nexus5
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kepapas said:
I picked up a note 3 its horrible somebody kill me please. Why did my nexus had to die. All I can do is wait for the nexus 5
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It's that bad Lol
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I'm in depression today. I still can't believe I dropped the nexus 4 and it broke. My only hope is to wait for the nexus 5. I'm not making the mistake of getting a note 3 or a s4. For now I'm using a $30 flip phone. I feel like it's 2001 again.
Don't be too depressed, some people don't have clean water to drink and make only 1USD from a full day of work.
You can get a screen assembly for $108 on ebay and replace it yourself, or give the broken phone to me for free, I could make use of it.
If you don't want to repeat the same mistake, buy a case or tempered glass screen protector next time.
How did you go from broken phone to Dysentery water? You have a sick mind my friend.
So today I flipped open my case and my digitizer was cracked on my less than 2 week old N7. Won't let me unlock or anything. I have not dropped or otherwise damaged it. Has this happend to anyone else? Manufacturing defect? I also noticed last night that on black screens there were some red splotches. I'm just afraid if I try to get it replaced they will say physical damage have a nice day.
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Quick pic with it out of the case.
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tricky1 said:
Quick pic with it out of the case.
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I believe it and no have not heard of this happening. If it was a drop, there would be a clear dent or shatter marking on that line before it splits into two. Just talk to google or where-ever you bought it from and try to keep calm. When glass breaks, it shatters and not produce hairline breaks like that.
get it replaced for free.
tricky1 said:
Quick pic with it out of the case.
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Looks like a heat crack.
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Andrew149 said:
Looks like a heat crack.
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yup either that or a crack form pressure like sitting on it or having it in the back pocket and forgetting about it.
that's not a defect. it just doesn't crack on its own.
I couldn't find my tablet. Looked high an low. Sat down on the sofa and found it. My screen is worse than your picture but is the same result. No way to unlock the screen or anything. She is busted.
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AnarchoXen said:
I couldn't find my tablet. Looked high an low. Sat down on the sofa and found it. My screen is worse than your picture but is the same result. No way to unlock the screen or anything. She is busted.
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Did you sit down on it hard? Is it a very stiff sofa?
DonMigs85 said:
Did you sit down on it hard? Is it a very stiff sofa?
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The tablet had slipped down the back of the sofa between the seat cushion and the back of the sofa. I sat down and it must have squished it. The cushions are super soft and I'm still not 100% sure it happened.
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AnarchoXen said:
I couldn't find my tablet. Looked high an low. Sat down on the sofa and found it. My screen is worse than your picture but is the same result. No way to unlock the screen or anything. She is busted.
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lol did u went and got a new one? cause it said "sent from my nexus 7". just wondering lol.
pham818 said:
lol did u went and got a new one? cause it said "sent from my nexus 7". just wondering lol.
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I bought a 32gb the same day and had it sent overnight. I learned an expensive lesson to be more careful. Flo isn't as tough as my SGSIII. These screens seem soft.
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AnarchoXen said:
I bought a 32gb the same day and had it sent overnight. I learned an expensive lesson to be more careful. Flo isn't as tough as my SGSIII. These screens seem soft.
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ahaha, nice!!
is Asus charging you to repair that device?
The nexus 7 has a very weak glass.
Mine got hairline crack from twisting.
Most drop test videos show it breaks on the first drop.
I have replaced first unit, waiting until local repair guy can get parts from his usual source to get first one fixed. May try contacting google/Asus about a repair but have not done that yet.
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If you bought it with a credit card you may have coverage. Many of the premium cards come with 90 day replacement insurance.
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