Random reboot - Galaxy S 4 Q&A, Help & Troubleshooting

Was just browsing on stock browser and out of nowhere the phone froze and then decided to reboot. I had a look at the temperature and it was just above 50 degrees.
I'm running the latest UK stock firmware MDM.
Does anyone have any idea why this happened?
Thanks in advance
Sent from my GT-I9505 using Tapatalk 2

I had similar problems sometimes on Galaxy S2 but not with the S4 so far.
I'm also running MDM but with a higher changelist than yours (it's the brazilian firmware), so they might have fixed this problem here.

p4j1 said:
Was just browsing on stock browser and out of nowhere the phone froze and then decided to reboot. I had a look at the temperature and it was just above 50 degrees.
I'm running the latest UK stock firmware MDM.
Does anyone have any idea why this happened?
Thanks in advance
Sent from my GT-I9505 using Tapatalk 2
Click to expand...
Click to collapse
How did you check the phone's temperature?

tclocki said:
How did you check the phone's temperature?
Click to expand...
Click to collapse
:laugh::laugh: he is born with a built in temperature sensor:good::laugh:

Related

new update for united kingdom rom N7100XXDME6

there is new update for united kingdom rom N7100XXDME6
the change in phone (modem) from ME4 to MF1
downloading now>>>
the same rom but for nordic contery
http://www.hotfile.com/dl/231765518/f5f74bd/N7100XXDME6_N7100OXXDMF1_NEE.zip.html
Available for me too but I can't get it yet, I haven't figured out why I get this weird message with every update....
I'm at work and haven't got my cable with me so that sucks a bit lol.
Sent from my GT-N7100 using Tapatalk 4 Beta
Well you are standing in line to get it, but with kies you can download it straight away to bad you don't got your cable with you though.
is there a uk rom or just
ali.ali0770 said:
nordic contery
Click to expand...
Click to collapse
?
Finally got it at 4pm
Sent from my GT-N7100 using Tapatalk 4 Beta
ali.ali0770 said:
there is new update for united kingdom rom N7100XXDME6
the change in phone (modem) from ME4 to MF1
downloading now>>>
the same rom but for nordic contery
http://www.hotfile.com/dl/231765518/f5f74bd/N7100XXDME6_N7100OXXDMF1_NEE.zip.html
Click to expand...
Click to collapse
What network? EE?
BTU is UK unlocked I believe.I'm unlocked as I got mine from carphone warehouse.
If you're on EE it should be an N7105 anyway shouldn't it?
Sent from my GT-N7100 using Tapatalk 4 Beta
When I saw that 'they' downloaded an update pack to my Samsung Galaxy Note 2 (without asking me if I need it) I immediately went to Settings + Applications manager + All + Software update (and disabled it, plus cleared data and cache).
So, I'm still sitting with my 4.1.1. The SUPERPHONE is extremely smooth, without lag or bugs. So, if everything is perfect why I need this ridiculous update?
Sent from my GT-N7100 using xda premium
You might need it depending on whether your phone is susceptible to the sudden death syndrome.
I can confirm that the battery life issue for 4.1.2 has been fixed since the previous update, so there's no reason not to update really...
artorelis said:
When I saw that 'they' downloaded an update pack to my Samsung Galaxy Note 2 (without asking me if I need it) I immediately went to Settings + Applications manager + All + Software update (and disabled it, plus cleared data and cache).
So, I'm still sitting with my 4.1.1. The SUPERPHONE is extremely smooth, without lag or bugs. So, if everything is perfect why I need this ridiculous update?
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
Sent from my GT-N7100 using Tapatalk 4 Beta
Is this update availablen for the LTE version yet?
I can't seem to find it..
Sent from my GT-N7105 using Tapatalk 4 Beta
dazza7111 said:
is there a uk rom or just
?
Click to expand...
Click to collapse
Nordic Countries: Rire:
Wifi issue fixed
Sent from my GT-N7100 using XDA Premium HD app
lu1gj3s said:
You might need it depending on whether your phone is susceptible to the sudden death syndrome.
I can confirm that the battery life issue for 4.1.2 has been fixed since the previous update, so there's no reason not to update really...
Click to expand...
Click to collapse
Sudden death -yes
Battery life - not even close. 4.1.1 is still much better than 4.1.2 or 4.2.2 when it comes to that
I get between 5-8 hours of screen on time on both. So no difference.
Sent from my GT-N7100 using Tapatalk 4 Beta

Galaxy s4 overheating?

I have a stock Galaxy S4 I337M with Telus. I am not playing game and when I check the temperature in *#0228# option, its write that my phone temperature is 50 degree. I have no option activate and my luminosity is at auto. Also, its always the top of my phone that became hot. Is that normal?
Sorry if my english is not very good, I come from Montreal and im not billingual
Sent from my SGH-I337M using xda app-developers app
xxjack3dxx said:
I have a stock Galaxy S4 I337M with Telus. I am not playing game and when I check the temperature in *#0228# option, its write that my phone temperature is 50 degree. I have no option activate and my luminosity is at auto. Also, its always the top of my phone that became hot. Is that normal?
Sorry if my english is not very good, I come from Montreal and im not billingual
Sent from my SGH-I337M using xda app-developers app
Click to expand...
Click to collapse
CPU is located on top of your phone, hence the hotter than other locations. I believe its normal getting that hot. Just browsing websites gets my phone to heat up but I don't have a problem with it. Phone being this thin has to transfer heat somehow and someway. I just wish that the back cover was something other than pastic type of material since plastic isn't great at heat tranfer.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
I have had 2 telus galaxy s 4, and they both run hot
Sent from my C6506 using XDA Premium HD app
I hope that my phone have no problem
Sent from my SGH-I337M using xda app-developers app
xxjack3dxx said:
I have a stock Galaxy S4 I337M with Telus. I am not playing game and when I check the temperature in *#0228# option, its write that my phone temperature is 50 degree. I have no option activate and my luminosity is at auto. Also, its always the top of my phone that became hot. Is that normal?
Sorry if my english is not very good, I come from Montreal and im not billingual
Sent from my SGH-I337M using xda app-developers app
Click to expand...
Click to collapse
Do you have an external SD card installed by any chance? I had a similar problem and it turned out that a corrupt media file on my external card was causing media scanner to run continuously which was was heating up the phone and draining the battery quickly. Take a look at this thread http://forum.xda-developers.com/showthread.php?t=2331101 . I solved the problem by deleting the file that was causing it and also I used the app Nomedia by Droida to stop media scanner from looking in my videos directory.
Yes I have a 64gb sd card. What I gave to do for this?
Sent from my SGH-I337M using xda app-developers app
xxjack3dxx said:
Yes I have a 64gb sd card. What I gave to do for this?
Sent from my SGH-I337M using xda app-developers app
Click to expand...
Click to collapse
Try unmounting and removing the card temporarily. See if you still get high temperatures at idle. If you do then it could be the media scanner finding a corrupt file on the card. If not, then you don't have the same issue as me.
Hey are any of you guys running Omega or any i9505 roms on your i337m? I can't seem to find a compatible kernel I have tried ktoonez t-mobile kernel but does anyone know any others?
Galaxy S4
Kjc99 said:
Hey are any of you guys running Omega or any i9505 roms on your i337m? I can't seem to find a compatible kernel I have tried ktoonez t-mobile kernel but does anyone know any others?
Galaxy S4
Click to expand...
Click to collapse
Omega with the T-Mobile KTSGS4 Kernel does work on the i337M. My friend is running that on his S4 without any issues. Its just critical that you are running it with the T-Mobile kernel.
Originally Posted by Kjc99<br />
Hey are any of you guys running Omega or any i9505 roms on your i337m? I can't seem to find a compatible kernel I have tried ktoonez t-mobile kernel but does anyone know any others? <br />
<br />
Galaxy S4
Click to expand...
Click to collapse
<br />
<br />
Omega with the T-Mobile KTSGS4 Kernel does work on the i337M. My friend is running that on his S4 without any issues. Its just critical that you are running it with the T-Mobile kernel.
Click to expand...
Click to collapse
Thanks for answering me I know this isn't the right thread.... But I'm trying to find a kernel that runs cooler than stock because my phone gets damn hot playing games... Are all t-mobile kernels Ok to try?
Galaxy S4
lineobird said:
Try unmounting and removing the card temporarily. See if you still get high temperatures at idle. If you do then it could be the media scanner finding a corrupt file on the card. If not, then you don't have the same issue as me.
Click to expand...
Click to collapse
I format my card and my phone only up to 50 degree when im playing game. Probably that now is normal. Thank you for you help
Sent from my SGH-I337M using xda app-developers app

I9505 benchmark reboot

Edit:
Solved
I had on MF8 a strange problem and updated to MGA but my problem is still there.
Everytime i try to do a benchmark my phone just reboots itself.
It only last about 10 sekunds in antutu and in cf-bench before it just reboots.
I have no other problems with my phone or cpu so i have no clue whats going on.
I already searched the net and xda about this but found nothing.
I use the pre rooted and slim MGA rom from this thread -
http://forum.xda-developers.com/showthread.php?t=2250824
But like i said i had it on MF8 before too.
EDIT: tried quadrant and same happens,i tap full benchmark and it just powers off without any message
Anyone knows how to solve this?
Thanks in advance
Sent from my GT-I9505 using xda premium
Did you try to reinstall antutu benchmark ?. I think may be it has some error in the apps not phone
Sent from my GT-I9500 using Tapatalk 4
I tried it but didnt help,same behavior like before
Well.....somehow it doesn't happen if its charging.
My battery is at 20 percent so i don't understand why its rebooting at high load if it isn't powered
Sent from my GT-I9505 using xda premium
atilla88 said:
I tried it but didnt help,same behavior like before
Well.....somehow it doesn't happen if its charging.
My battery is at 20 percent so i don't understand why its rebooting at high load if it isn't powered
Sent from my GT-I9505 using xda premium
Click to expand...
Click to collapse
Delete the app and install again or
Delete cache or
Delete ram in stock task manager and try again or
Look for the installed app that might give the problem
Verstuurd van mijn GT-I9505 met Tapatalk
Did it all im sure the reboots didn't have something todo with antutu since it happens on cf root too
Sent from my GT-I9505 using xda premium
atilla88 said:
Did it all im sure the reboots didn't have something todo with antutu since it happens on cf root too
Sent from my GT-I9505 using xda premium
Click to expand...
Click to collapse
Its the fault of the root, might brought a wrong code on the system, can be fixed by flashing a new rom, dont forget to backup ur stuff
Verstuurd van mijn GT-I9505 met Tapatalk
Hmm dont think that root is my problem.
Isn't there anyone who had this issue and solved it?
Sent from my GT-I9505 using xda premium
Have you undervolted CPU?
Could be that when you try to put your phone under too much load it doesn't have enough volts to run benchmark so reboots.
Obagleyfreer said:
Have you undervolted CPU?
Could be that when you try to put your phone under too much load it doesn't have enough volts to run benchmark so reboots.
Click to expand...
Click to collapse
I had it undervolted but long time ago,made since then about 10 factoey resets.
It seems that it has something todo with my battery cause sometimes my phone reboots with 80% battery and starts with 0%
and the other thing is that i have only these problems if not cbarging.
Bought a new battery at amazon by overnight express,will tell you guys tomorrow whats going on
Sent from my GT-I9505 using xda premium
Ok it was the battery,got my new one from amazon today and made all kinds of test,and there was no reboot.
Everything runs fine now like before.
I dont get how a 3 month old battery can die but im happy that it works now
Sent from my GT-I9505 using xda premium
Hi
Are you sure this is battery problem?
what's your first number of battery serial?(new and old battery)
thanks

mm-qcamera-daemon draining battery significantly

only happened just now when wifi was on, then I felt phone was hot, battery drained about 10% in 20+mins...
then I found out mm-qcamera-daemon drained over 50% of total battery usage...
google & could not find any solution
any1 can kindly help?
many thanks!
xing369 said:
only happened just now when wifi was on, then I felt phone was hot, battery drained about 10% in 20+mins...
then I found out mm-qcamera-daemon drained over 50% of total battery usage...
google & could not find any solution
any1 can kindly help?
many thanks!
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2464653
Sent from my SM-N9005 using xda app-developers app
Didn't help me I don't even have that app
Sent from my SGH-I337M using Tapatalk
MikeLibbey said:
Didn't help me I don't even have that app
Sent from my SGH-I337M using Tapatalk
Click to expand...
Click to collapse
You did not specify what ROM what Kernel what setup. What apps if any loaded recently ?
It started for me after franko kernel.
Everything else stock 4.2.2
RonChinoy said:
You did not specify what ROM what Kernel what setup. What apps if any loaded recently ?
It started for me after franko kernel.
Everything else stock 4.2.2
Click to expand...
Click to collapse
Google just announced a fix for this bug.
Android Central: Google pinpoints Nexus 5 camera/CPU usage bug, fix coming in next Android release. http://google.com/newsstand/s/CBIwzPD-ihI

Over heat issue

Hi guys, I bought the phone from someone with this issue. It gets hot very fast when I use it, also when in charge, so much that sometimes I can't touch it. The battery also drains very fast when it's in use. I tried every solution on Google I could find but no luck. It also won't power on without the charger being in even when battery is fully charged. I rooted it now and want to know if I install cyanogenmod Wil maybe resolve this issue? Thanks.
Sent from my SM-N910C using Tapatalk
Have you tried upgrading the firmware to the latest version and performing a hard factory reset afterwards?
Yes I did.
Sent from my SM-N910C using Tapatalk
danny2g said:
Yes I did.
Sent from my SM-N910C using Tapatalk
Click to expand...
Click to collapse
Have you tried a different battery?
Yes I have 2
Sent from my SM-N910C using Tapatalk
That is strange as the only time my N910C uses allot of power is when I play 3D intensive games on it or use to work on heavy tasks.
Could this be the motherboard that's faulty or something?
Sent from my SM-N910C using Tapatalk
danny2g said:
Could this be the motherboard that's faulty or something?
Sent from my SM-N910C using Tapatalk
Click to expand...
Click to collapse
I also got my phone second hand from a guy and my phone also gets hot when making intensive tasks. I don't usually play games. But it gets hot when using location(Tinder). Is this related to ROM. I don't think it has to do with the motherboard although you should go and see a service!! Let me know what were your results. Thanks
Yeah, I'd take it to a Samsung Service Center and let them check it out. It could be the battery cable is loose.
So a custom rom won't fix?
Sent from my SM-N910C using Tapatalk
danny2g said:
So a custom rom won't fix?
Sent from my SM-N910C using Tapatalk
Click to expand...
Click to collapse
I also had the same issue when i first bought my phone 4 month ago but after the latest update the over heat problem is gone. Try to flash the stock rom through odin. Battery problem your facing it could be from the battery calibration try to drain out the battery let drain fully if your phone switched off by itself try to power it on again for many times as possible then charge your phone while it's switched off for 2 hrs power on your phone and charge it again for 30 min hopefully this will resolve the battery calibration issue.
Sent from my SM-N910G using Tapatalk
Try Custom Rom
danny2g said:
So a custom rom won't fix?
Sent from my SM-N910C using Tapatalk
Click to expand...
Click to collapse
You should try it out. When i a got my SM-N910F, it was a real hot headed one (on Stock 5.0.1).
After flashing a custom rom, the tempratures dropped significantly.
Currently iam running a custom kernel and undervoltet slightly. The Phone is running cool and stable.
danny2g said:
So a custom rom won't fix?
Sent from my SM-N910C using Tapatalk
Click to expand...
Click to collapse
Depends. Only in case your problem is software related. In case of an hardware defect, a custom rom won't change anything. You should monitor your GPU and CPU usage of your device. You can use apps like cpu z to measure it. When the clock speed of you CPU is constantly high even with the simplest tasks, you can consider rooting your device, flashing a custom rom/kernel and try to reduce the clock speed. This may help keeping the temperature in check but won't do anything about defective hardware.
But, as you said, this problem persists even with stock firmware (maybe the guy you bought it from flashed the wrong firmware.....) this could only have 3 reasons: 1. defective hardware, 2. defective software/wrong firmware, 3. Some of your apps in the background is going crazy (try to use better battery stats or wakelock detector for that).
Good luck.
Tried to install cyanogenmod but I get error dm vertify verification failed with reboot. I Google it and tried everything but doesn't looked like there's a fix for this. Anyone had similar issue or have a solution for this pls? Thanks.
Sent from my SM-N910C using Tapatalk
Try a new battery

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