Rattling volume rocker and camera issues - Galaxy S 4 Q&A, Help & Troubleshooting

Since buying the galaxy s4 last saturday I have noticed that the volume rocker is not as firm as it should be. When I simply place my finger on it (without pressing down), it makes a rattling sound. This sound even occurs when I shake the phone, but it is very quiet when I shake it as opposed to just pressing it down. After seeing whether some demo units had the same thing, I found that they do, in varying degrees of firmness. Was wondering whether anyone else had this problem?
Also, while attempting to find any dead pixels or other problems with the screen, I found that when I took a picture in a dark room (pitch black), it appeared that there were some pixels (1 or 2) that stayed completely white, and I also saw those blotchy patches that I've heard some oled screens have in the dark. However, when looking at a black screen from some other source, none of these problems are there.
Anyone else have these?

After trying two other models in a different store, I can report that they both had the problem, although one was even looser than mine, and the other was somewhat stiffer, but still a bit loose.
Of course, these are store models that have probably been manhandled quite a bit, but even so its strange.

I have neither of those issues. Maybe you should consider getting your phone swapped if they bother you alot.

Yeah I am thinking of returning it, but after hearing about problems others are having I don't want to risk getting one that overheats or has even worse headphone distortion

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Shaky screen in sunlight and bright light

The screen on my Atom shakes in bright light. It's almost like there's two of the same lines and one of them is moving up and down maybe 1 mm or so. Has anybody else got that problem? It only happens in bright light, and it doesn't have anything to do with the veiewing angle, so it's not a trick of the light. The screen actually shakes! Oh, and it has done that on all the four (I think four) ROM's I have tried: The original it came with, the leaked ROM, the "Not for sale" ROM and the latest official ROM.
Er.. I have experience similiar problem too.. not with PDA screen, but with certain pattern (e.g. diagonal lines). As far as I know, it is my own eyes that is causing the problem. Before you go around finding answer for your PDA, try asking another person (the more the better), to look at your screen under the same condition, see if the person can see the same thing or not
If it is the screen problem, probably because it is a transflective screen? You are seeing the image of the reflective mirror at the back together with the actual LCD screen?
It would be a good idea, but my wife has seen it too, and this is my fourth or fifth PDA. They have all had the same or similar themes, and neither of the other units has had this problem. It's specially visible on the home screen, with the small writing for appointments and stuff. But this gave me an idea: I will try to change to one of the standard O2 themes and see if that changes anything!
Mastiff said:
It would be a good idea, but my wife has seen it too, and this is my fourth or fifth PDA. They have all had the same or similar themes, and neither of the other units has had this problem. It's specially visible on the home screen, with the small writing for appointments and stuff. But this gave me an idea: I will try to change to one of the standard O2 themes and see if that changes anything!
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A have the same problem. Not often, but looks like you discribe, but it doesn't depend of light. Usially its several seconds long, and after that it becomes stable. I think its hardware problem. As I know some people have prodlem with pitch noise of the screen.
screen flicker and sound
Have the same occurence with the flickering screen(thought something was wrong with my eyes, as well as the high pitched sound coming from the screen everytime i turn the unit on. i don't really mind the screen but anyone got any solution to the sound? :shock:
Shaky Screen
Well I have this problem too with my Atom. I think it has to do with the transreflective screen--mainly a hardware problem with the direct sunlight messing with the screen. As far as I know it doesn't hurt it or damage the screen. It just makes it annoying to use the Today screen or the Wireless manager in direct sunlight. (I got this info by doing a search for the screen, try 'TFT' or 'screen problems.')
As far as I know there is nothing you can do about it.
Also with the high pitched noise--mine has finally gone away, or my hearing has just gotten worse and I've lost the ability to hear a sound at that high of a pitch.
I hope this helps!
I see... I hope mine goes away too :wink: I can leave with the flickering screen but the noise is just plain annoying :?
Just my expenrience.
I have read and tried the overclocking thing on my Charmer. And I've noticed that, if I were to underclock the unit approx 110MHz, the screen will flicker under the bright day light. I'm not sure if you can overclock your Atom (e.g. is it OMAP processor? Do a search before attempting anything, it may kill your unit). Maybe you can solve the problem overclocking it?

Moire pattern on screen

Whoops! Anyone else experiencing this?
It's worst in person, but I think the video kinda shows how it creates a moire pattern with just light tap on the glass. I noticed it when I tried to clean/wipe the screen and seen the pattern on the right side. It only happens on the right side though.
I'm a bit dissappointed as this is my second one, and the first one don't have this even if I put pressure on the glass. I know this one happens, but only with lots of pressure on the screen, but definitely not with just a slight tap.
I'm using my wacom stylus on this one, but it's the same effect with just my fingers, just to be clear.
Yes I noticed this on my XOOM as well, when I was installing my first screen protector. It's only visible when the unit is turned off, and only on certain parts of the screen. I had long since forgotten about it, as it doesn't affect my device at all when its turned on.
Edit: Just looked at your video - looks like you are having a problem while the unit is turned on - I don't see that much distortion with casual pressure while the unit is turned on with my XOOM.
Digital Man said:
Yes I noticed this on my XOOM as well, when I was installing my first screen protector. It's only visible when the unit is turned off, and only on certain parts of the screen. I had long since forgotten about it, as it doesn't affect my device at all when its turned on.
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I wouldn't have mind if it's only visible when it's off, but this one is visible even when it's on (as shown on the video).
What you have is a little odd. Doesn't look right. I had a laptop that exhibited a similar pattern after it took a hit to the screen. If I would flex the screen or wipe it I would see a pattern like that. Never got any worse, but never got any better either.
Its probably a small capacitor behind the screen, if you apply too much pressure you can probably break the LCD in that spot, probably a design flaw from the screen manufacturer. You can try and return it but probably the next one will be the same.
Also Moire effect is a whole different than what you have on the video.
This is moire effect.
http://www.youtube.com/watch?v=Max5-hXkhwU
i had this, I returned my rooted xoom for one that didn't do that.
Yeah, if possible return it. Something is putting pressure on the screen right there and it could lead to it breaking at that spot in a situation that would not break a normal xoom. It's a manufacturing defect. The worst part is that nothing will likely be done about it and someone else will get the same unit with the defect still in it as a refurb since it's not a flaming obvious defect that keeps you from using the device.
I've had 3 different Xooms, and they all exhibited this effect to one degree or another. They were a 3G/4G unit I returned to get a wifi-only unit, and one I returned due to this problem. The one I have now also has it.
I first noticed it on the second wifi-only when I was cleaning the screen with the unit turned off, and then noticed it when I turned the unit on and pressed a little harder than usual. I checked the 3G unit, and it was the same. Others mentioned theirs having the issue on the Motorola forums, so it seems pretty consistent.
It seems to me that this is a design issue around screen support on the right side. It appears that there's a portion of the screen where the LCD can be bent that's different from the rest of the screen.

[Q] Wobbly volume buttons on GNote3.

First off I want to start by saying that this is potentially the best piece of technology I have ever bought. I am in LOVE with the flexibility of Android (brand new iOS switch over) and the raw power and hardware of the N3.
I bought this beast a couple of days ago and I instantly noticed that the home button was a bit wiggly if I tried hard to make it wiggle. Needless to say I ran to the web and found that may others have been having the same issue but its not a deal breaker in any way. I have come to terms with it and it no longer bothers me.
What I also noticed was that the volume buttons are quite loose and shake quite a bit if I move them around with my finger. I can also hear them rattling a little bit if I shake the phone and if it vibrates there is a slight sound. Is this also standard with all N3's or are my volume rockers a one off case?
I am under a replacement warranty and getting a new piece should be no issue, but if this volume issue is a common one then I wont bother as everything else is working perfectly and I don't want to risk running into different problems with another N3.
floko127 said:
First off I want to start by saying that this is potentially the best piece of technology I have ever bought. I am in LOVE with the flexibility of Android (brand new iOS switch over) and the raw power and hardware of the N3.
I bought this beast a couple of days ago and I instantly noticed that the home button was a bit wiggly if I tried hard to make it wiggle. Needless to say I ran to the web and found that may others have been having the same issue but its not a deal breaker in any way. I have come to terms with it and it no longer bothers me.
What I also noticed was that the volume buttons are quite loose and shake quite a bit if I move them around with my finger. I can also hear them rattling a little bit if I shake the phone and if it vibrates there is a slight sound. Is this also standard with all N3's or are my volume rockers a one off case?
I am under a replacement warranty and getting a new piece should be no issue, but if this volume issue is a common one then I wont bother as everything else is working perfectly and I don't want to risk running into different problems with another N3.
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Not seen any issues regarding Volume buttons being dodgy, only the home button. (only a small percentage tho) - Guess you just got a lemon unit, it does happen from time to time with any hardware.
I've got no problems on the home button or the volume buttons or the power button. Once you put a case on it you won't notice if it's just minor. But if it's bad, is get it changed. ..?
Sent from my SM-N9005 using Tapatalk

Lose Volume Rocker/Button

Now that more people have gotten their phones, can you guys chime in and say whether you have a lose volume rocker.
My volume rocker is lose and makes a little rattle when I tap it with my finger, I can also move it side to side. My power button is perfectly solid however.
I have a 6P
My first one had this issue, (along the with a raised back panel and some cosmetic marks on the bezel).
Second one was fine though. Pity I had to RMA that one as it got stuck in the official Folio case.
Third one was fine too.
No mine doesn't do this. Solid volume rocker and with good fitment. My power button however, DOES sound off every now and again. Can't always reproduce it.
Mine is fine. Just as I would expect build quality wise and power button is also fine.
Yes I also have the raised back panel as well.
Google is now claiming that lose buttons are not a good enough reason to RMA devices and that it's simple offset tolerances that should be accepted by the customer.
They know about the issue and are trying to sell it off by saying it is acceptable to have rattling buttons because they allow tolerances in the build.
This is a simple lie by the way because something that's 1.5 millimeters wide as these buttons are, would NEVER have a tolerance of error to nearly over half of millimeter. And even if the tolerance was really that high, it would be made up by rubber inserts and mounting brackets tightly aligning and holding things in place

Display Issue - Red "Smudge"

Sooo, was wondering if anyone else has come accross an issue like this. I received my LG G6 yesterday, brand new out of the box. While watching the Stranger Things title sequence on Netflix last night in a dark room with brightness turned close to max, I couldn't help but notice a red "smudge" like artifact on the screen (see picture). Strangely enough, the smudge almost goes completely away when applying pressure to the screen above it, and becomes very much more visible when applying pressure to the screen below it. Also, it only seems to be visible on a black background with the brightness ramped up above 65%, and disappears completely with any other color. So strange..
I remember back when the iPhone 4 came out, there were complaints of a yellow smudge on the display of many units. Apple mentioned that it was caused by some sort of bonding agent used during assembly of the phones that had not yet fully dried, and that it would go away after a few days. I wonder if this is also being caused by something like that, and if I should wait, or just ask for a replacement ASAP. Thoughts?
Otherbeing said:
Sooo, was wondering if anyone else has come accross an issue like this. I received my LG G6 yesterday, brand new out of the box. While watching the Stranger Things title sequence on Netflix last night in a dark room with brightness turned close to max, I couldn't help but notice a red "smudge" like artifact on the screen (see picture). Strangely enough, the smudge almost goes completely away when applying pressure to the screen above it, and becomes very much more visible when applying pressure to the screen below it. Also, it only seems to be visible on a black background with the brightness ramped up above 65%, and disappears completely with any other color. So strange..
I remember back when the iPhone 4 came out, there were complaints of a yellow smudge on the display of many units. Apple mentioned that it was caused by some sort of bonding agent used during assembly of the phones that had not yet fully dried, and that it would go away after a few days. I wonder if this is also being caused by something like that, and if I should wait, or just ask for a replacement ASAP. Thoughts?
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Replace it

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