Database Users

[Q] Google Music - "Error retrieving information from server"

I'm running CM7.1 (Nightly Build) and have been experiencing issues with purchasing music from the Android app. Free songs seem to work fine, but to purchase music, Google servers are returning a 500 error. Perhaps this is caused by missing parameters on the device end?
I've been able to purchase music via the website as suggested on various other sites, but simply accepting the TOS didn't resolve the issue. Here's what I see in logcat:
BasicNetwork.performRequest: Unexpected response code 500 for https://android.clients.google.com/fdfe/purchase
[1] CheckoutPurchase.onErrorResponse: DisplayErrorMessage[Error retreiving information from server.]
[1] CheckoutPurchase.setError:type=UNKNOWN, code=-1, message=Error retreiving information from server.
Click to expand...
Click to collapse

Anybody have a suggestion as to where this should be posted if this is not applicable in the general forum?
Perhaps a site to post the bug? Not sure yet who is responsible for the bug.
Sent from my MB860 using xda premium

shaunole said:
Anybody have a suggestion as to where this should be posted if this is not applicable in the general forum?
Perhaps a site to post the bug? Not sure yet who is responsible for the bug.
Sent from my MB860 using xda premium
Click to expand...
Click to collapse
Q&A sections work well when you want a question answered.
But seriously, here's a link to a thread somebody started a few days ago. In that thread there's a link I posted to a Google bug tracker, in case you were looking for something a little more official. Seems like the problem is slowly starting to get fixed according to the Google page.
Hope that helps.

if you constantly flash your atrix and use google music each time.....u have to de-authorize your device after flashing 8 times....check it out....if that is the reason...

rockbio said:
if you constantly flash your atrix and use google music each time.....u have to de-authorize your device after flashing 8 times....check it out....if that is the reason...
Click to expand...
Click to collapse
Thanks for pointing that out. I haven't actually gone back into my Music settings on the website for quite sometime. I had 6 devices listed.
Not sure if that's the root of the problem. Even with 6 devices I was able to get my purchases working properly. Although, I'm sure it won't hurt to get rid of any old ones that might be on there just to be on the safe side.

Dang... I know better than to post in general too. TX
Can a moderator move this to Q&A? If preferred, I'll repost.
Sent from my MB860 using xda premium

Looks like it's working now. I did try to De-Authorize it early yesterday.
Today, it works as expected. Looks like that may have been the issue.
Sent from my MB860 using xda premium

Android Market - Can't Buy Software - Says I already bought it

I was trying to download Facedroid - Purchase it - and it said I already purchased it and won't install. I went to applications and uninstalled the updates for the market but no go. I did read through some of the posts on similar topics here but didn't seem applicable. Any ideas??

market dilema
can6rxw said:
I was trying to download Facedroid - Purchase it - and it said I already purchased it and won't install. I went to applications and uninstalled the updates for the market but no go. I did read through some of the posts on similar topics here but didn't seem applicable. Any ideas??
Click to expand...
Click to collapse
Which ROM are you on? maybe you can clear caches and give it another shot ......

Just a thought... are you using go launcher? They recently fixed a problem where icons were not showing up for installed apps. My thinking here is its already installed but you just can't see it.
If this its the case, install the update for go launcher. goto settings and manage apps and uninstall the program you're wanting. then go back to the market and get it again and it wont hide from you anymore.
I'm probably a mile off base, so onto the next suggestion if I am.
If you can read this it was sent using my GT-P7510.

I'm running stock OS. No changes. I am running ADW though. I went and cleared cache and removed updates for the Market. Odd....it says I purchased it even on the internet linked site so that leads me to believe it's my profile with Google.
Funny enough...I don't mind trying apps, but if I want it, I'll buy it. I wanted this app and was trying to pay for it and Puff the Magic Dragon showed up!! No app for you, come back...one year!

Try closing ADW and see if it shows up in the stock app drawer.

Did you remove your credit/debit card off your google wallet/checkout account? I did that once and had the same problem. Once i added and verified my mastercard, i was able to download again.

same problem here, (even) the (web) market thinks I've already bought the app and I can't buy it anymore

Im havimg the same problem. I cant purchase swiftkey, says on the apps page i purchased it, but when i click install it says i didnt purchase the app.

Many people are posting they have the same problem, but nobody is saying if they have tried the suggested fixes or not. ???
Sent from my GT-P7510 using XDA Premium HD app

That is if everybody is using ADW...
I'm not, and can't buy apps either... Running Calkulin's latest.
Sent from my SGT10.1 using XDA Premium

ADW is not considered in every suggestion.
Sent from my GT-P7510 using XDA Premium HD app

I didn't deleted my CC from wallet...
Sent from my SGT10.1 using XDA Premium

Well, I tried everything execpt removing my CC. I'll have to try that tonight as it's home and I'm "working" Thank you for the suggestions everyone!! Maybe a market update is needed....

Benzoman said:
Many people are posting they have the same problem, but nobody is saying if they have tried the suggested fixes or not. ???
Sent from my GT-P7510 using XDA Premium HD app
Click to expand...
Click to collapse
Running gt14, stock launcher. Tried everything but reflashing with full wipe

I had this a while ago. Think I logged onto web market and said install via there and that sorted it.
Sent from my GT-I9100 using Tapatalk

lindsaydr said:
I had this a while ago. Think I logged onto web market and said install via there and that sorted it.
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
Thanks for the new suggestion. Would hate to see others resort to a full wipe and even if not work.
Sent from my GT-P7510 using XDA Premium HD app

The Opposite
I get the opposite, Market tells me I purchased an app correctly then tells me when I ask to install it that I did not purchase it, lol
What a joke Market is

Got a reply from the android market people they said it's a known problem for some apps and are working on it

tallgrasshawk said:
Got a reply from the android market people they said it's a known problem for some apps and are working on it
Click to expand...
Click to collapse
Thanks for a definitive answer. Not a fix for now but at least one hope.
Sent from my GT-P7510 using XDA Premium HD app

I'm actually having the same issue, but it's with downloading ADWLauncher EX itself. The market website thinks I've purchased it, but I haven't. I sideloaded ADW first, to see how well it works. Deleted it, tried to purchase it, not working. Cleared cache, uninstalled, reinstalled, rebooted, everything. It has to be an issue with the market itself. So, yeah. Just a small confirmation.

Modded playstore

Ok so I came across this Google Play Store v3.10.10 Modded by ChelpuS. What does it do exactly? And can I still download apps like normal in the playstore when I install this?

I have no idea, but out of curiosity where did you find the modified app store? I'm curious and would like to check it out.
Sent from my Nexus 7 using Tapatalk HD

OK, thanks for NOT posting a link.
Without clarification on what the mod is this may be considered wares. I've closed this until its clarified

App require Flash Player and S4 not compatible?

Is there any way to use apps like Justin.tv in Galaxy s4?
Won't let me play the tv channel cuz the flash player doesn't work for S4 devices
Plz help!!
Sent from my SPH-L720 using xda app-developers app

You must install flash player then use a browser with it enabled. Dolphin is okay but fire fox is more stable when it comes to flash.

You can find the adobe flash player apk in themes and apps
Sent from my SPH-L720 using xda app-developers app

Boat Browser also supports flash

I have yet to find a browser besides Boat that works. And many sites require flash 11.5 or higher. Its just a bust. Not sure what's up with the mobile world these days.
Sent from my SPH-L720 using xda app-developers app

Dolphin Browser HD
I've had success with Dolphin browser.
It's a slow SOB, but it works.
-Mike

Many apps 2 watch tv channels they require flash player
One of the apps is Justin.tv ...not web browser. ..won't let me play the tv channel cuz the flash player hasn't been installed..but I just finished with the installation. ..any suggestions?
Sent from my SPH-L720 using xda app-developers app

....

htcubi said:
Many apps 2 watch tv channels they require flash player
One of the apps is Justin.tv ...not web browser. ..won't let me play the tv channel cuz the flash player hasn't been installed..but I just finished with the installation. ..any suggestions?
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
Justin.tv doesn't have the android app out yet- at least according to their site.
BUT, justin.tv does in fact work from firefox vers 24 (https://play.google.com/store/apps/details?id=org.mozilla.firefox) with flash 11.1.115.81 (http://download.macromedia.com/pub/flashplayer/installers/archive/android/11.1.115.81/install_flash_player_ics.apk).
I have mine set up that I click to activate the plug in...I press it, wait a few seconds then the video loads. You need to kill firefox if it's running in the background when you install flash. After you restart firefox, you should be golden.

Wazup Sainthooligan
Please check this app ...it loads the main screen and the programming ,but once u hit play(2watch)..and won't play at all cuz the FLASH PLAYER is not compatible w S4.. that's my gueeess
https://db.tt/fa3Pi2bK
Please let me know ok
Regards
Sent from my SPH-L720 using xda app-developers app

htcubi said:
Wazup Sainthooligan
Please check this app ...it loads the main screen and the programming ,but once u hit play(2watch)..and won't play at all cuz the FLASH PLAYER is not compatible w S4.. that's my gueeess
https://db.tt/fa3Pi2bK
Please let me know ok
Regards
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
Well, in the nicest way possible- I'm not gonna d/l the one you posted and install it...(and I won't ask anything about the version or if it's legitimate or not). But I can say I'll install the one from the market I found by looking up the app by the filename of what you posted in the app store there's a free version for it https://play.google.com/store/apps/details?id=co.bantamstudio.streamiefree&hl=en and it does seem to have some playback issues.
By further looking at some of the user comments of that app, I would think that it's a general issue occurring with it and you may want to either spring for the paid version (for real) or contact the developer of the app. It would seem to be that they know best what's occurring with it and can make the adjustments for things to work as expected. Also, by the comments on the reviews, it sounds like the developer broke something when they did their last update.
EDIT: Pretty much says it all in the description of the app in the play store, buddy:
"FLASH IS REQUIRED. Streamie will help you install flash if you don't have it already.
Please rate Streamie 4 or 5 stars if you feel we deserve it. If not, please contact us and tell us how we can do better.
If you have any bugs please contact us directly so that we can quickly support you.
Currently only Justin.tv and Twitch.tv streams are available. We are working hard to add other video services to Streamie.
KNOWN ISSUES:
* The flash player will stop playing if you touch the playing video. This is a problem with the player that Justin.tv provides. We are working on a solution to this.
* Sometimes Justin.tv or Twitch.tv will take a long time to respond to a request. Try refreshing.
* If you have an ad blocker on your phone, it can take a long time to load the stream. This is because the ad request needs to time out."

Just download the last compatible most updated installer from Adobe it's in there dl archive and works on s4.

patrockss said:
Just download the last compatible most updated installer from Adobe it's in there dl archive and works on s4.
Click to expand...
Click to collapse
Yeah, that's what everyone else told them too...and the links were already provided....it's not necessarily flash that's the issue, as indicated my previous post and by the OP uploading the apk they're using... So, that's a pretty good indicator it has to do with the app they're using- that - coupled with the information on the app in the playstore reviews/comments and known issues in the app description - as also indicated in my previous post...oh and it's also outlined how the installer for flash you mention (that was mentioned earlier in this thread) ends up also working in firefox as indicated in my post prior to my last one as well...so I think that's a fairly good indicator that flash or installing flash isn't the crux of the problem...
call me silly, but if I could take the liberty to take a wild guess here, I think it's the app....okay maybe not such a wild guess, but it's the streaming app they're using- as indicated in my previous post...

call me silly, but if I could take the liberty to take a wild guess here, I think it's the app....okay maybe not such a wild guess, but it's the streaming app they're using- as indicated in my previous post...[/QUOTE]
The app worked for me by choosing all streams as category, but as mention once you tab the screen it will freeze, and yes flashed isn't the ptoblem its the app itself
Btw I might keep this app
Edit: nevermind im uninstalling it cus search bar dont work
Sent from my SPH-L720 using xda app-developers app

awesome
i will try that, thanks a lot 4 ur time and quick response.
Regards

awesome
i will try that, thanks a lot 4 ur time and quick response.
Regards:good:

The app worked for me by choosing all streams as category, but as mention once you tab the screen it will freeze, and yes flashed isn't the ptoblem its the app itself
Btw I might keep this app
Edit: nevermind im uninstalling it cus search bar dont work
Sent from my SPH-L720 using xda app-developers app[/QUOTE]
i'm currently trying already downloaded the latest version of Fplayer + i just tried in the S3 the same version of the app and runs like a charm.
i let ya know my findings
also there is another app like that one, and :good: perfectly in S3 also in the Note 2 (sprint)....let me know if u want me 2 post the link
thanks again:good:

i'm currently trying already downloaded the latest version of Fplayer + i just tried in the S3 the same version of the app and runs like a charm.
i let ya know my findings
also there is another app like that one, and :good: perfectly in S3 also in the Note 2 (sprint)....let me know if u want me 2 post the link
thanks again:good:
Click to expand...
Click to collapse
Wonder if it could be because of the os version too - 4.2.2 on the S4. I think the S3 & note are still on 4.2.1.
I know it was like that with the Crackle app & honeycomb on some devices there was issue playing for a bit.
Anyhow, glad folks got something figured out and/or alternatives.

sainthooligan said:
Wonder if it could be because of the os version too - 4.2.2 on the S4. I think the S3 & note are still on 4.2.1.
I know it was like that with the Crackle app & honeycomb on some devices there was issue playing for a bit.
Anyhow, glad folks got something figured out and/or alternatives.
Click to expand...
Click to collapse
ok here is the results...
flash player re-installed (following the version mentioned by you guys) and tried 2 load one of the twitch channels , it took around 45secs to load the channel (Call of duty ) and the stream of that channel was clear with no lag.
thanks again everyone for helping me :victory:

Order and Chaos Online closing on CloudyG3

Hey guys. I got a question regarding Order And Chaos Online which I started playing prior to flashing CloudyG3 + Dorimanx on my phone. The game starts perfectly well, but it crashes when you input name+password. Has anybody else experienced that or does anybody know why it does that?

It won't hurt to clear the apps cache. Give that a go and see.
Sent from my LG-VS980 using XDA Free mobile app

qwas7899 said:
It won't hurt to clear the apps cache. Give that a go and see.
Sent from my LG-VS980 using XDA Free mobile app
Click to expand...
Click to collapse
Thanks for your tip. I even went as far as deleting and reinstalling the app without luck. I think I forgot to mention that I'm using Dorimanx Kernel 7.1

I tried using a rootcloak without luck

The solution was to disable AdBlocker. Thanks to Kewkie for that tip.