[Q] wifi connectivity - Nexus 10 Q&A, Help & Troubleshooting

So here's the scoop, I just got my n10 and I can't connect it to the home WiFi. My s3 and my wife's s3 all connect as do the other tabs. I can connect the n10 to the hotspot from my phone but still not to the home unit.
So my question, my router is.......let's say from a friend that can make things happen. In the past I had to change the DNS settings which was OK because the my s3 was rooted, but not my wife's. After some reconfiguration from my friend I no longer needed to change the DNS settings and her non rooted phone picked up the WiFi.
Dumb question, does the n10 have new WiFi technology that would impair it from getting the WiFi signal from this......"type" of setup?
Thanks y'all.

sinceg1 said:
So here's the scoop, I just got my n10 and I can't connect it to the home WiFi. My s3 and my wife's s3 all connect as do the other tabs. I can connect the n10 to the hotspot from my phone but still not to the home unit.
So my question, my router is.......let's say from a friend that can make things happen. In the past I had to change the DNS settings which was OK because the my s3 was rooted, but not my wife's. After some reconfiguration from my friend I no longer needed to change the DNS settings and her non rooted phone picked up the WiFi.
Dumb question, does the n10 have new WiFi technology that would impair it from getting the WiFi signal from this......"type" of setup?
Thanks y'all.
Click to expand...
Click to collapse
I'm not sure what your "type" of setup is or exactly all that stuff about DNS and why a rooted phone wouldn't work with a regular setup (I've never had issues with rooted phones connecting to wifi). Anyway, I had this problem yesterday. Long story short, I had to exchange the Nexus 10.
I did a complete factory reset on the modem/router (in one device. Not unplug and reset, but a complete factory reset), factory reset the tablet, and even reflashed the stock image. Absolutely nothing got it to work. I could connect to a wifi hotspot on my phone, I even hooked up an old router I had to my modem and that worked as well(but the separate router drops signal, so I didn't want to use it.)
Maybe it's something to do with the DNS thing you mentioned that's way above me, but as soon as I got the new Nexus it worked with no issues. But then again, the first Nexus worked for a week before it stopped connecting.
Hope that helps somewhat.

Well I guess I'll just come out with it...my Internet setup is not precisely legit, but I don't have any issues connecting any other wifi devices. Why would I have issues with this one. Is it intuitive enough - more than my s3 - to know and not process the signal? I have replaced it today and still no luck. I have tried the replacement on another actual legit home wifi and it works great. Other than getting myself legit........any suggestions?

Users on other foruma said the upgrade to 4.2.2 helped. I assume its not completely updated out of the box. Maybe find a network that works and give that a try. otherwise, I'm all out of ideas.
Im waiting for my new one to start doing the same thing. Im nervous it will happen after my return period this time.

Just got one recently, and it was not updated. After the update, it's now on JDQ39.

Yea, I updated to 4.2.2 on the first one and no luck. I haven't yet on this one but I guess I will give it a try.
I really wanna keep it because it's a frigging nexus and the screen is AWESOME. I'm even thinking of going legit for it. SMH I feel dirty just typing it.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

WOW!!! as stubborn as I am I went to try for a third tablet before being defeated......the third tablet accepted the WiFi in an instant. So the outcome: two tablets had WiFi issues right out if the box. They would not connect at all... Persistence is key.

Glad to hear. Keep us updated if it starts to have issues again.
Sent from my Nexus 4 using xda app-developers app

sinceg1 said:
So here's the scoop, I just got my n10 and I can't connect it to the home WiFi. My s3 and my wife's s3 all connect as do the other tabs. I can connect the n10 to the hotspot from my phone but still not to the home unit.
So my question, my router is.......let's say from a friend that can make things happen. In the past I had to change the DNS settings which was OK because the my s3 was rooted, but not my wife's. After some reconfiguration from my friend I no longer needed to change the DNS settings and her non rooted phone picked up the WiFi.
Dumb question, does the n10 have new WiFi technology that would impair it from getting the WiFi signal from this......"type" of setup?
Thanks y'all.
Click to expand...
Click to collapse
I'm having same problem.
Question, did yours connect to your network and showed CONNECTED but didn't have any actual internet connection?
I'm having same issues here.
Curious if your router is an ARRIS one.
Sent from my Nexus 4 using xda premium

Mine is an Arris router as well.
Sent from my Nexus 10 using xda app-developers app

bodom_hc said:
I'm having same problem.
Question, did yours connect to your network and showed CONNECTED but didn't have any actual internet connection?
I'm having same issues here.
Curious if your router is an ARRIS one.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Sorry for the late response....all correct.
It would read connected but no data, and it's an arris router unit.
I had to go through three units (nexus 10's) before getting one that worked. Might just want to try and exchange it.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

sinceg1 said:
Sorry for the late response....all correct.
It would read connected but no data, and it's an arris router unit.
I had to go through three units (nexus 10's) before getting one that worked. Might just want to try and exchange it.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
no problem
ahhh ok
yea i wanted to try and return it but i dont wanna go thru 3 of them :/
it would be so much easier to swap out my router for like a motorola one or something \
right now im using connectify me off my computer and my nexus connects fine.
so your 4th nexus connected to it just fine ?
see, i bought mine at walmart i dont wanna try and return 3 of them thru there saying, oh the wifi works everywhere but my house, i just dont want them to be like we cant return it or something after the 3rd time LOL
i called google and they had no idea what i was talking about -_-
and samsung takes FOREVER to get a representative i havent got to talk to them first, im just curious if theres somehting i could do before i try taking it back to get it to work.

Actually the third one is the one working so I guess I only returned it twice...sorry.
But I also purchased mine at Walmart. Not sure if your in a big city, but I just went to different walmarts for returns. I got lucky on the first return .....they were being lazy and just gave me cash instead of returning it to the card. So that made it a lot easier to repurchase.
Mine worked on another router so maybe changing yours out will work, but I don't have that option. I will say the first one worked on my brother in laws router.....so maybe. Let me know how it goes.
Sent from my Nexus 10 using xda app-developers app

sinceg1 said:
Actually the third one is the one working so I guess I only returned it twice...sorry.
But I also purchased mine at Walmart. Not sure if your in a big city, but I just went to different walmarts for returns. I got lucky on the first return .....they were being lazy and just gave me cash instead of returning it to the card. So that made it a lot easier to repurchase.
Mine worked on another router so maybe changing yours out will work, but I don't have that option. I will say the first one worked on my brother in laws router.....so maybe. Let me know how it goes.
Sent from my Nexus 10 using xda app-developers app
Click to expand...
Click to collapse
I myself bought mine at Walmart.
And I know returning it saying it works in all networks except mine is going to sound super sketch so I contacted Google first and they had no record of it.
I posted a user bug on code.Google.com
Then called Samsung and explained the issue (if I set a static IP on the nexus itself to 192.168.0.7, then switch back to dhcp trying to connect to MY network it still shows the nexus' IP as 192.168.0.7, but I was to so that then switch back to dhcp and connect to a McDonalds hotspot my IP changes instantly)
Along with many other things I've tried, went all the way up to tech support level 3 and they've never heard of it either so he wrote down EVERYTHING and asked me to email there president with my ticket number and everything to see if they can look more into
It.
I called time Warner as well and explained my problem there willing to swap out my router for a different one. So I don't think I'll be returning it.
Thanks for your replies though.
Sent from my Nexus 4 using xda premium

Good for you getting a new router....I will say the walmarts I went to didn't even ask what was wrong. They took it and didn't even blink.
From what I learned in doing this and my rudimentary knowledge of networking, the IP will default to the networks line of succession IP addresses. I tried changing my IP at home too, but still no luck. I even got into the routers "database " I guess you would call it. In internet explorer or chrome, type in your gateway address (for instance mine was 10.0.0."'' It should be on the bottom of the router or in your tab.....not sure where I found it. Username is probably admin and the password is probably password - these are standard defaults from the mfg. You can see all connected devices, but in my case 3 hours of jacking with it didn't make a difference, I had to change it out to get it working.
Don't get me wrong, if you get a new router and it works.....AWESOME.
was it the first router you set it to? mine was and maybe because of that it will never talk to it again but will work with others going forward.
I did call Google too and they weren't thrilled about helping since I bought from Wally world.
Have you master reset it? I had a number of times but still to no result. maybe you can try that.
Sent from my Nexus 10 using xda app-developers app

Related

T-Mobile USA blocking wifi hotspot

Been using my Google provided wifi hotspot feature since the n1 including up until about an hour ago when I got the pleasant message on my laptop screen that in order to use my phone as a hotspots I need to pay T-Mobile $15 per month. Anyone else have this happen and are there any known workarounds? Running bugless beast pixel edition.
Sent from my Nexus S using xda premium
How long were you using your hot spot? I quickly browsed a bit on my tablet to see if I'd get a message but didn't. I'm running CM9 on my phone.
Sent from my Nexus S using Tapatalk 2
generalagony said:
Been using my Google provided wifi hotspot feature since the n1 including up until about an hour ago when I got the pleasant message on my laptop screen that in order to use my phone as a hotspots I need to pay T-Mobile $15 per month. Anyone else have this happen and are there any known workarounds? Running bugless beast pixel edition.
Sent from my Nexus S using xda premium
Click to expand...
Click to collapse
http://www.pcmag.com/article2/0,2817,2404429,00.asp
From reading the article, I wasn't sure if it would affect all users or just HTC Amaze 4G owners.
Sent from my cm_tenderloin using Tapatalk 2
There is a similar post in the HTC One S forum with a fix. Just added a new APN with nothing but epc.tmobile.com in the config and it seems to have fixed the problem......for now anyway.
Just got throttled again with the new apn settings. Looks like it may be time for a clear card.
Sent from my Nexus S using xda premium
Change the name of your wifi hotspot and it should fix it. Worked for me when I got that message.
dnob said:
Change the name of your wifi hotspot and it should fix it. Worked for me when I got that message.
Click to expand...
Click to collapse
damn a day late. Called Tmobile and after talking with customer loyalty just ended up paying for it. They did however give it to me for $10 instead of $15 and didn't make me extend my contract. I will probably end up getting a clear card for internet now and calling them back to cancel the hotspot feature. Good to know about your fix though.
happened to me too, running stock rom, i'll try the name change method later
dnob said:
Change the name of your wifi hotspot and it should fix it. Worked for me when I got that message.
Click to expand...
Click to collapse
I did this:
1) settings
2) Wireless & Networks
3)Portable Wi-fi hotspot settings
4) Where is says Router name (SSID): I change the original name.
I did not work.
Is that what you meant when you say Change the name of your wifi h.s.? If not I could use a little help. Thanks
Well its now happened to me.
I'm running Mark V ICS ROM with CM9 and used Barnacle... was tethering my laptop then all the sudden I got the txt from T-Mo about adding or be blocked... so I scrambled and try to find device manager to freeze it...buy can't find it anywhere. Now I got a message saying my tethering is blocked.
Does anyone know what system app or process is reporting? Like I said...I froze device manager in other phones and it worked...just can't find it on this one
Sent from my Nexus S using XDA App
changing your settings won't help to work around throttling.
apparently you need to stop using chrome as your browser.
I read somewhere also, that tmobile can't tell you are tethering if you are on a mac.
EDIT
{Seems that it is false that tmobile can tell if you are on a mac, but it does appear to be true that tmobile can tell when you tether if you use the wrong browser in the device you are tethering to. So it doesn't matter if you change your settings or you get a different tethering app - just use a safe browser}
http://forum.xda-developers.com/showthread.php?p=26683698#post26683698
http://forum.xda-developers.com/showthread.php?p=26242661#post26242661
Still no work around? Its not about the throttling... its about using the hotspots feature and the data we already pay for and something built in ad a feature of the phone.
Sent from my Nexus S using XDA App
it seems that T-Mobile has blocked the use of wifi hotspot
try another app here (via USB)
https://play.google.com/store/apps/...wsMSwxLDEsImNvbS5rb3VzaGlrZHV0dGEudGV0aGVyIl0.
I just got the tethering block after I installed Google Chrome on my laptop which was weird so I went back to using internet explorer and I'm not blocked. I gave the Galaxy Nexus running stock 4.0.4.
I'm using AOKP ROM Build 37. I just tethered Wifi Hotspot to my A100 tablet, it's accessing the internet just fine using Boat Browser. Other apps connecting to the internet just fine too. Wonder if only the stock "T-Mobile" ROMs that have the tethering blocked.
I personally think it's unethical for carriers/providers to charge extra for mobile hotspot. After all I'm paying the 2GB or 3GB or 5GB so I should be able to use it.. Hope for a class action suit against the carriers for such unethical practice to gouch more money from the consumers..
Edited: I use ROM Toolbox and change the DNS on the tablet to Google DNS for it to work. The default DNS did not work.
Use Safari in Mac
I am using Nexis One for more than two years and yesterday I go the t-mobile hotspot message. I initially thought maybe I am over 1GB and they are doing this. After reading this thread, I changed the SSID and tried with Chrome on MAC and I still had the error. I tried with Safari on MAC and I can use the hotspot. I am writing this using Nexus one hotspot with Safari on Mac.
I was pretty pissed when I noticed that they did this yesterday with my G2. C'mon T-Mobile, this is an old phone that isn't going to get the bells and whistles of ICS. At least you can let us have this! I'm running stock but am now considering moving to CM7. Does anyone know if WiFi hotspot works, with chrome, using CM7 on t-mobile?
I'm also wondering if it has anything to do with the browser agent. In remember being able to change a browser agent with desktop chrome and Firefox through an addon. Does anyone know how to do that with tablet chrome? I only know how to switch between mobile and desktop but that doesn't appear to make a difference
Well..I got hit about a week ago and was blocked..funny thing...I flashed a new ROM and when I tried it again..I used internet explorer...was blocked....then I tried FireFox and boom. I'm back on
Running a week now on new ROM and using hotspots tethering for my laptop and my wife's iphone. Kids iPod and daughters iphone and still running strong
Odd isn't it?
Sent from my Nexus S using XDA App
Vinsane said:
Well..I got hit about a week ago and was blocked..funny thing...I flashed a new ROM and when I tried it again..I used internet explorer...was blocked....then I tried FireFox and boom. I'm back on
Running a week now on new ROM and using hotspots tethering for my laptop and my wife's iphone. Kids iPod and daughters iphone and still running strong
Odd isn't it?
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
Every browser except chrome are working for me on stock. Have you been able to run ICS on something connected to your t-mobile phone, via WiFi hotspot, and use chrome to browse the web? I'm trying to see if a custom ROM restores this capability
I run ICS..but I don't use Chrome
On a side note..I was also running another ICS custom ROM with different kernel when I initially got blocked.
Sent from my Nexus S using XDA App

playstore and wifi problems?

Ok I got my phone and signed up and got a Tmobile sim today and at home I use wifi and on stock my wifi and signal take forever to turn blue and just stay grey. When they finally turn blue I still can't connect on the play app it just times out everytime. Websites load fine but not play, I even unlocked and rooted and flashed cm10.1 and had the same problem. I try to use my data and it does the same thing but at my house I only get E so I don't know.
C-4Nati said:
Ok I got my phone and signed up and got a Tmobile sim today and at home I use wifi and on stock my wifi and signal take forever to turn blue and just stay grey. When they finally turn blue I still can't connect on the play app it just times out everytime. Websites load fine but not play, I even unlocked and rooted and flashed cm10.1 and had the same problem. I try to use my data and it does the same thing but at my house I only get E so I don't know.
Click to expand...
Click to collapse
Possibilities:
+bad and/or cable connection => try with another wifi network
+bad radio => try somewhere with good 3G connections.
If you can't connect at all, time to RMA.
KyraOfFire said:
Possibilities:
+bad and/or cable connection => try with another wifi network
+bad radio => try somewhere with good 3G connections.
If you can't connect at all, time to RMA.
Click to expand...
Click to collapse
My wifi works fine on my laptop and my galaxy nexus. I won't be in a area with good data until tomorrow. Even if that works and my wifi still doesn't should I call google? I don't know what RMA means exactly or what to do if I need too.
Even if your laptop and galaxy nexus works fine, it can still be the router. I think it is worth to try.
If wifi or data does work, definitely call Google. RMA = return merchandise authorization. short for: return the sexy phone
KyraOfFire said:
Even if your laptop and galaxy nexus works fine, it can still be the router. I think it is worth to try.
If wifi or data does work, definitely call Google. RMA = return merchandise authorization. short for: return the sexy phone
Click to expand...
Click to collapse
Looks like thats what I'm going to have to do as I can't get any connection with my wifi or my data and I know my sim and tmobile work fine. What should I do call the playstore devices section and tell them that?
C-4Nati said:
My wifi works fine on my laptop and my galaxy nexus. I won't be in a area with good data until tomorrow. Even if that works and my wifi still doesn't should I call google? I don't know what RMA means exactly or what to do if I need too.
Click to expand...
Click to collapse
Do you have access to the play store on your galaxy nexus with your wifi connection? I had a similar problem and it appeard that I had to lower MTU value from 1500 to 1400 :
ip link set dev wlan0 mtu 1400
Sent from my Nexus 4 using xda app-developers app
KyraOfFire said:
Even if your laptop and galaxy nexus works fine, it can still be the router. I think it is worth to try.
If wifi or data does work, definitely call Google. RMA = return merchandise authorization. short for: return the sexy phone
Click to expand...
Click to collapse
meys_toumi said:
Do you have access to the play store on your galaxy nexus with your wifi connection? I had a similar problem and it appeard that I had to lower MTU value from 1500 to 1400 :
ip link set dev wlan0 mtu 1400
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
No, now my wifi won't do anything. It stays grey, I could never load the playstore for some reason.
same problem here my samsung galaxy y and my iberry auxus ax02 are getting the good signal but could not connect to internet through apps like playstore,youtube,google+,google,etc....please any body help me out

[Q] help wifi just stays gray

ok, so i bought a nexus 10 today from walmart brought it home power it up and wont connect to wifi...every device in my household will connect to my wifi except this device so i take it back to wal-mart exchange it for a new one bring the second one home connects to the wifi but stays gray....so i say screw it ill just unlock it and root it and flash a 4.2.2 rom and it will work...NOPE!...flashed three different roms and it does the same thing it connects but stays gray cant use the play store cant use the internet nothing!! idk if im missing something or what but i downloaded and flashed rasbean jelly and the trinity kernel 10 all over top of 4.2.1 but i did a clean install...same combo on my N4 no problems what so ever.it bums me out if anyone can help in any way it would be much appreciated.....also i found some wifi binaries in the n10 index thread they are tgz file and when i extract them it turns into a shell script file and i have zero clue how to flash that through fastboot im hoping that thats the problem im just missing those binaries. one more thing i have comcast internet the fastest you can get from comcast but i dont have a router so idk if thats my problem too i wouldnt think so!!:/
did you log into your gmail account?
leyvatron said:
did you log into your gmail account?
Click to expand...
Click to collapse
Tried but the internet won't let me....so I walked down to Tim Horton's to try ans use there wifi see if it was my internet same thing but it let me log in and still stayed gray
WPS?
Can you connect to your WIFI using WPS?
booda3000 said:
Can you connect to your WIFI using WPS?
Click to expand...
Click to collapse
Yes it connects but it stays gray and still can't use internet or anything I even changed the IP address to the IP address my other Asus tea let was using and nothing I don't get it:-/ I saved up money since it was released to get it...I payed 573 dollars for it I called Google smasung nobody will help me cause I bought it from a third party vendor. Its not my wifi cause evrything else connects...i ended up returning it and getting a nexus 7 but i found a walmart that jusy got a shipment in 2 days ago so im gonna try getting it again and seeing if it works if it dont then ill just go back and grtthe nexus 7 again. Idk what else to do! Any other ideas from anyone is also appreciated and im very thankful for the help.
It happened to me afew times. Every other devices connected to wifi but nexus 10 is in gray. Reset the router and all fine.
rldnor patience
boxielucifer said:
It happened to me afew times. Every other devices connected to wifi but nexus 10 is in gray. Reset the router and all fine.
Click to expand...
Click to collapse
OK I'll try that but I have Comcast modem with the built in router so it should work right? Or do you suggest I go get a separate router?....and if so what kind should I get?

T-Mobile LG G2 WiFi Problem

Just received my LG G2 White brand new from T-Mobile about 2 hours ago. After many attempts to troubleshoot the issue it all failed. The problem is Wifi will connect to router and even work but after 30 seconds the connection goes down. The actual Wifi signal shows connected but no internet it gets stock. We tried resetting the phone and toggling with different features but still it did the same thing. T-Mobile is the worst they were trying to have me ship the phone back and leave me phone less for days. I complained and they are sending another one overnight but have charged me for the phone on my account. Mind you I've had months of bad service, after all I think I got a defective phone. I've read some other people having the same issue with other carriers. If I get another one with the same issue I'm jumping boat. If anyone knows of a work around let me know. I tried 2 different routers same issues connects then it randomly disconnects and stops downloading or transferring data.
Reset Phone - didn't work
Turned off mobile data - didn't work
Turned off wifi sleep - didn't work
Is it an N router? You could try putting it in G mode just for better compatibility and see if that does anything.
Tried on G same thing, New device should work on N by the way seems like is a hardware issue
Try a public router like Starbucks or something
Just did worked for 2 minutes and again it stops. This is either a software glitch or hardware issue, very random
This is the big thing I miss on my Nexus. I was thinking if WiFi calling worked well on the G2 I may actually go back to a Tmo device.
Any reports of whether MMS is working with the WiFi calling?
u might have a defective g2. i have the tmobile version since thurday last week and never had an issue with wifi
csmith8507 said:
This is the big thing I miss on my Nexus. I was thinking if WiFi calling worked well on the G2 I may actually go back to a Tmo device.
Any reports of whether MMS is working with the WiFi calling?
Click to expand...
Click to collapse
Yes. Yes it is.
Sent from a phone
Well Ive found out that the phone is having issues connecting to 5ghz network or not updated routers. I think the phone is hella fast, camera is quite good but this phone doesn't live up too the hype. Specially if in my business were all gadgets, macs, pc's connect with no issue Im not going to reset router settings just cause this phone doesn't like it. Jumping ship, it was quite an awfall experience. by the way LG is clueless, dont even bother calling them..
I've had wifi issues like that on my Vz G2. 2.4 and 5ghz channels. None of my other devices have the issue. Forcing a new channel on the router resolves the issue for awhile, but it's like the radio is very sensitive to channel interference or something.
I have the same problem. It seems like it only works if you set your router to 802.11g only
My WiFi calling, SMS, MMS, and general WiFi connectivity on my T-Mobile G2 works fine. However the call quality over WiFi sucks.
What sucks is I really really like this phone. I'm conflicted on if I should return or keep. I go back and forth hourly.
Just for comparison sake I am using an Asus RT56N router and my G2 is connected to N network with Comcast but I frequently use G at a friends house using Century Link. It connects just fine on that POS network.
So I don't know what's going on here.
Sent from my LG G2 using Tapatalk 4
Well I just got a Galaxy S4 and I must admit the G2 has by far the better looking screen, camera and speed. I actually think Im going to send the S4 back and get the G2 again hoping that the one I got was just defective. Im so conflicted cause I really liked the G2 but the wifi issue is a deal breaker. Not sure what to do!
Maybe it was just a defective unit. I had to return my first one and I may have to return this one too. I keep noticing weird touch screen issues now. The first one didn't have touch issues but had speaker issues. This one looks like it may or may not have touch screen issues.
I took off the Zagg Screen protector to see if that was the cause. We will see.
My issues are a far less version of what's happening in this video.
https://www.youtube.com/watch?v=PFnUNrrKDb0&feature=youtube_gdata_player
Sent from my LG-D801 using Tapatalk 4
I thought i had a defective phone.
Nothing worked even after router firmware upgrade
But at the end, it was because i had outdated router from 2005. Silly me lol
Bought a new router and now it works like a charm XD
Sent from my LG-D801 using xda app-developers app
Got another one, now everything works seems like I had a defective one
Wifi Connection
mctaino said:
Just received my LG G2 White brand new from T-Mobile about 2 hours ago. After many attempts to troubleshoot the issue it all failed. The problem is Wifi will connect to router and even work but after 30 seconds the connection goes down. The actual Wifi signal shows connected but no internet it gets stock. We tried resetting the phone and toggling with different features but still it did the same thing. T-Mobile is the worst they were trying to have me ship the phone back and leave me phone less for days. I complained and they are sending another one overnight but have charged me for the phone on my account. Mind you I've had months of bad service, after all I think I got a defective phone. I've read some other people having the same issue with other carriers. If I get another one with the same issue I'm jumping boat. If anyone knows of a work around let me know. I tried 2 different routers same issues connects then it randomly disconnects and stops downloading or transferring data.
Reset Phone - didn't work
Turned off mobile data - didn't work
Turned off wifi sleep - didn't work
Click to expand...
Click to collapse
I had same problem. I called TMobile and LG. But no solution. Then finally I found the reason. Just update your Router Firmware! Access your router setting thru the IP addess and update with latest firmware. Now my LG-G2 WIFI is working perfectly. My router is D Link DIR-655.
---------- Post added at 05:32 AM ---------- Previous post was at 05:27 AM ----------
theedon323 said:
I have the same problem. It seems like it only works if you set your router to 802.11g only
Click to expand...
Click to collapse
I had same problem. I called TMobile and LG. But no solution. Then finally I found the reason. Just update your Router Firmware! Access your router setting thru the IP address and update with latest firmware. Now my LG-G2 WIFI is working perfectly. My router is D Link DIR-655.
Problems with Tomato
Is anyone having issues with a non-dlink router? I have an Asus RT-N16 set up with Tomato firmware and have very similar issues as well. Everything on the internet suggests upgrading my dlink firmware... which obviously doesn't help me . Other people have suggested trying "G only" on the router, which sucks and is pretty heavy handed. Will report back if it works though...
Verizon version of the G2 VS98011A
Tomato Firmware v1.28.9054 MIPSR2-beta K26 USB vpn3.6
I have used my old NETGEAR wndr3300 (setup for 2.4 & 5Ghz) and my phone connected to either flawlessly. Then I purchased a DLink DIR-855 Xtreme and the problems started. Tried to update firmware, and the router would constantly reboot every few minutes when my G2 would connect to either frequency. Now I am using a WD MyNet 900, and no problems as of yet.
Sent from my LG-D801 using xda app-developers app
new g2 kills wifi
all of the symptoms mentioned are happening to me too but im on ee (UK version of T mobile). the network drops out on after a short time of network connection, i have spent 45 mins on Saturday talking to the (well not really talking more like listening to hold music) tech dept about internet connectivity problems and even convinced them that it was not the internet that was hiding but the router that was not performing so they sent me a new one; i eagerly swapped it over tonight and even factory reset the phone like lg have suggested but guess what...........
i have sent lg a snotty response as this issue has now cost me a bout 6 hours of my life trying to work wtf is going on and the on the phone to tech call centers and the inevitable net trawling for answers plus the effin and jeffin about after a complete factory reset.
it seams we are not unique in this and samsung have had this as an issue for quite a bit and best guesses are that it is a o/s issue with jelly bean 4.2 but this is not what google would have you believe and do not acknowledge this as an issue. im no expert just someone who wants the effing thing to work and have someone who has the power and capability to sort this out to do so without having to convince some faceless organisation that the problem should not be mine cos i dont get paid to sort out the crap.

WiFi issues on 5ghz band only

I purchased the blue S4 from Best buy about a month ago. It lasted 3 days and then started giving me errors (like authentication error occurred or disconnected due to slow network) when using my Wifi on the 5ghz band only. The 2.4ghz always seems fine. I have to use 5ghz though because our baby monitor kills the 2.4ghz band. I took it back to Best buy got another one. That one lasted about 17 days and then I started to get the same Wifi issue.
So last night I went back again and got another one. The Wifi issue started within hours. Im on my 3rd one now.
I have reset the router to factory. I tried with an open network (no password required) and still get the same errors.
To top it off, my wife has the purple S4 and she has no issues at all.
I'm torn at what to do. Get a 4th one, try another color, or go back to the htc one.
krispy521 said:
I purchased the blue S4 from Best buy about a month ago. It lasted 3 days and then started giving me errors (like authentication error occurred or disconnected due to slow network) when using my Wifi on the 5ghz band only. The 2.4ghz always seems fine. I have to use 5ghz though because our baby monitor kills the 2.4ghz band. I took it back to Best buy got another one. That one lasted about 17 days and then I started to get the same Wifi issue.
So last night I went back again and got another one. The Wifi issue started within hours. Im on my 3rd one now.
I have reset the router to factory. I tried with an open network (no password required) and still get the same errors.
To top it off, my wife has the purple S4 and she has no issues at all.
I'm torn at what to do. Get a 4th one, try another color, or go back to the htc one.
Click to expand...
Click to collapse
I've been getting the same error lately as well. I just picked up my dual band router thinking it'd be a good update from my old 802.11g one. I'm not sure it's the phone or some settings I have to dig through to make things work?!
Pretty annoying right now though.
Verizon Galaxy S4
SafeStrap
Hyperdrive 12
Sprint Galaxy S4
Philz
Carbon 4.4
Check this out, may help
leaderbuilder said:
Check this out, may help
Click to expand...
Click to collapse
Thanks for that. .I'm going to check my routers settings when I get home and see if i can fix it.
Verizon Galaxy S4
SafeStrap
Hyperdrive 12
Sprint Galaxy S4
Philz
Carbon 4.4
I picked up my 4th S4 tonight. So far it's going well. I had them give me the oldest one they could find. It had 4.2.2 on it. I updated to 4.3 but im afraid to take the MK2 update. That may be what kills the wifi.
krispy521 said:
I picked up my 4th S4 tonight. So far it's going well. I had them give me the oldest one they could find. It had 4.2.2 on it. I updated to 4.3 but im afraid to take the MK2 update. That may be what kills the wifi.
Click to expand...
Click to collapse
Well I'm on MJ7 and have these issues. . My other Sprint s4 is on MK2 and same deal so. . That article posted above says to check router settings. I didn't get a chance to yet myself I worked way to late last night
Verizon Galaxy S4
SafeStrap
Hyperdrive 12
Sprint Galaxy S4
Philz
Carbon 4.4
I read somewhere that turning off WMM cuts your router speed down to 54mb
Here is another update. Im now on my 4th one. It started dropping the 5ghz band again so i took the mk2 update. Still cant stay connected to the 5ghz ban.
So tonight i took back my netgear n900 router and upgraded to the netgear ac6300. Nice router but no change. It connects fine to 2.4 but not 5.
My wifes purple s4 still is cruising along without problems on 5ghz.
I have been trying to duplicate this issue in my home, I have not been able to except when I use the same channel as my neighbor. Have any of you used WIFI Analyzer from the Market to make sure you are not receiving drops due to another carrier over riding your own? Also, if you have a ROKU 3 in your home check the channel as well, I have seen this cause some problems. My channel is on 161 with with QOS WMM support on.
Sezmar said:
I have been trying to duplicate this issue in my home, I have not been able to except when I use the same channel as my neighbor. Have any of you used WIFI Analyzer from the Market to make sure you are not receiving drops due to another carrier over riding your own? Also, if you have a ROKU 3 in your home check the channel as well, I have seen this cause some problems. My channel is on 161 with with QOS WMM support on.
Click to expand...
Click to collapse
I did use WIFI Analyzer and I don't have anyone around me with 5ghz networks to even worry about. Last night with the new router, I updated to the latest firmware, tried WMM on or off, tried with and without a password, and I tried multiple channels. I could not connect to 5ghz for the life of me.
Logged into the 2.4ghz and it connected in less than a second. I just don't get it.
I'd like to find out why this happening too. I've played around with all the router settings as well and no dice. I have a netgear ac1200 and it'd be nice to use the 5ghz
Sent from my SCH-I545 using XDA Premium 4 mobile app
Mistertac said:
I'd like to find out why this happening too. I've played around with all the router settings as well and no dice. I have a netgear ac1200 and it'd be nice to use the 5ghz
Sent from my SCH-I545 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Guys, I've been having the same issue and just gave up a few months ago, just working off the 2.4. I realized it's not the router, when I was in the car trying to use the Hotspot and no one could connect. They were able to before all this started. After fiddling with it for quite a while I realized that it was transmitting at 5ghz. I switched to 2.4 and everything came up. Definitely the phone.
I got the same problem with my note 3 (n9005) on every rom since 5.0.
I can see the AC WiFis, but I'm unable to connect. It makes no difference, choosing another channel or trying it in another network.
The behaviour: it tries to connect, (connecting..) after not even a half second, it just falls back into the state like I newer tried to connect (password is saved, and it don't says, it's a wrong password entered.) If I enter a wrong password, it tells me to reenter the correct password.
Any suggestions, what it could be?..
Thanks in advance

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