playstore and wifi problems? - Nexus 4 Q&A, Help & Troubleshooting

Ok I got my phone and signed up and got a Tmobile sim today and at home I use wifi and on stock my wifi and signal take forever to turn blue and just stay grey. When they finally turn blue I still can't connect on the play app it just times out everytime. Websites load fine but not play, I even unlocked and rooted and flashed cm10.1 and had the same problem. I try to use my data and it does the same thing but at my house I only get E so I don't know.

C-4Nati said:
Ok I got my phone and signed up and got a Tmobile sim today and at home I use wifi and on stock my wifi and signal take forever to turn blue and just stay grey. When they finally turn blue I still can't connect on the play app it just times out everytime. Websites load fine but not play, I even unlocked and rooted and flashed cm10.1 and had the same problem. I try to use my data and it does the same thing but at my house I only get E so I don't know.
Click to expand...
Click to collapse
Possibilities:
+bad and/or cable connection => try with another wifi network
+bad radio => try somewhere with good 3G connections.
If you can't connect at all, time to RMA.

KyraOfFire said:
Possibilities:
+bad and/or cable connection => try with another wifi network
+bad radio => try somewhere with good 3G connections.
If you can't connect at all, time to RMA.
Click to expand...
Click to collapse
My wifi works fine on my laptop and my galaxy nexus. I won't be in a area with good data until tomorrow. Even if that works and my wifi still doesn't should I call google? I don't know what RMA means exactly or what to do if I need too.

Even if your laptop and galaxy nexus works fine, it can still be the router. I think it is worth to try.
If wifi or data does work, definitely call Google. RMA = return merchandise authorization. short for: return the sexy phone

KyraOfFire said:
Even if your laptop and galaxy nexus works fine, it can still be the router. I think it is worth to try.
If wifi or data does work, definitely call Google. RMA = return merchandise authorization. short for: return the sexy phone
Click to expand...
Click to collapse
Looks like thats what I'm going to have to do as I can't get any connection with my wifi or my data and I know my sim and tmobile work fine. What should I do call the playstore devices section and tell them that?

C-4Nati said:
My wifi works fine on my laptop and my galaxy nexus. I won't be in a area with good data until tomorrow. Even if that works and my wifi still doesn't should I call google? I don't know what RMA means exactly or what to do if I need too.
Click to expand...
Click to collapse
Do you have access to the play store on your galaxy nexus with your wifi connection? I had a similar problem and it appeard that I had to lower MTU value from 1500 to 1400 :
ip link set dev wlan0 mtu 1400
Sent from my Nexus 4 using xda app-developers app

KyraOfFire said:
Even if your laptop and galaxy nexus works fine, it can still be the router. I think it is worth to try.
If wifi or data does work, definitely call Google. RMA = return merchandise authorization. short for: return the sexy phone
Click to expand...
Click to collapse
meys_toumi said:
Do you have access to the play store on your galaxy nexus with your wifi connection? I had a similar problem and it appeard that I had to lower MTU value from 1500 to 1400 :
ip link set dev wlan0 mtu 1400
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
No, now my wifi won't do anything. It stays grey, I could never load the playstore for some reason.

same problem here my samsung galaxy y and my iberry auxus ax02 are getting the good signal but could not connect to internet through apps like playstore,youtube,google+,google,etc....please any body help me out

Related

Wifi calling

Anyone try out wifi calling/messaging yet? I just sent an mms and the "G" appeared even though the cell signal is off and it's supposed to be through wifi. It took longer than when I'm on 3G too...
Sent from my T-Mobile G2 using XDA App
i think the mms goes through a diff system when get home ill try it
I believe MMS always goes through cellular data.
This is to prevent an exploit of sending free messages over Wi-fi
funkadesi said:
I believe MMS always goes through cellular data.
This is to prevent an exploit of sending free messages over Wi-fi
Click to expand...
Click to collapse
exactlly what he said lol
Ah great to know thanks
Sent from my T-Mobile G2 using XDA App
well since this thread IS called wifi calling... id like to post that it doesnt work for me OR my friend who also lives close to me and got the update...
first let me state that ive tried with root and with out root
im on unlimited everything plan
ive checkd my wifi and it works just fine
i have wpa-psk encryption on my wifi
and i CAN make calls on cellular network
so now thats out there first thing i get is a popup saying do you want to register?
if i click yes then it just closes and sends me to the home screen
i open it again and it says wifi calling: enabling, for like a minute or two then it says connection error W006.15 isp or T-mobile Network Error
any one else get that?
V1R3Z said:
well since this thread IS called wifi calling... id like to post that it doesnt work for me OR my friend who also lives close to me and got the update...
first let me state that ive tried with root and with out root
im on unlimited everything plan
ive checkd my wifi and it works just fine
i have wpa-psk encryption on my wifi
and i CAN make calls on cellular network
so now thats out there first thing i get is a popup saying do you want to register?
if i click yes then it just closes and sends me to the home screen
i open it again and it says wifi calling: enabling, for like a minute or two then it says connection error W006.15 isp or T-mobile Network Error
any one else get that?
Click to expand...
Click to collapse
Something came up for crackberry users that stopped them from using UMA and since WIFI calling hits the same servers as UMA, i.e... they are the same thing, I suspect that your issue might be the same as what they were having. Your ISP's DNS is blocking the service. If you can change your DNS settings to OpenDNS.com and give it another try. This may not fix your issue, but I know it did for a whole lot of crackberry users.
V1R3Z said:
well since this thread IS called wifi calling... id like to post that it doesnt work for me OR my friend who also lives close to me and got the update...
first let me state that ive tried with root and with out root
im on unlimited everything plan
ive checkd my wifi and it works just fine
i have wpa-psk encryption on my wifi
and i CAN make calls on cellular network
so now thats out there first thing i get is a popup saying do you want to register?
if i click yes then it just closes and sends me to the home screen
i open it again and it says wifi calling: enabling, for like a minute or two then it says connection error W006.15 isp or T-mobile Network Error
any one else get that?
Click to expand...
Click to collapse
I get the same error message. Just got off the phone with a tmo rep and she said that there's a signal outage(?) around Atlanta and that's why I can't get ANY cellular connection whatsoever. But I remain skeptical, as my friends on TMO are having no problems and the "outage" just so happened to affect me right after the OTA was installed. My fingers are crossed that everything gets fixed though.
Mines works fine, it depends on what kind of network your on. On my campus it would not work, but when I got to my gf apt it worked perfectly. So check the wifi settings that you haveto make sure there isn't a firewall or something else set up.
Sent from my T-Mobile G2 using XDA App
Mine works on my college campus great. I have terrible coverage here. This may be a stupid question but, it only uses minutes when I'm actually calling someone right? Not however long it is enabled? I'm only asking because I'm tired of getting screwed over in ways that I logically shouldn't be.
Yea it only uses minutes when you are calling. Also I don't know what college you go but I go to umiami, so our networks are really strict with regard to using them for gaming or any kind of tethering. So I'm guessing they haven't allowed us access to do that here. But on any other networks like a home network it works perfect.
Sent from my T-Mobile G2 using XDA App
I go to Westfield State in MA. I had to get my phone registered on the resnet net work to use the wifi. Can you use wifi at all at school with your phone?
Sent from my T-Mobile G2 using XDA App
Crap. I just sorted out my issues with things draining the battery and now Wifi calling is running rampant. It stays running in the foreground even when it is turned off and logcat shows that it is constantly active even when the phone is asleep. Is anyone else seeing anything like this?
well i would like to know why its wifi calling if tmobile still use the mins from your plan thats like stealling it helps tmo they use less data but still charge us for it
Yea genius on their part...even still its not like they're not doing anything. It its still being runs through their network just not through their towers.
Sent from my T-Mobile G2 using XDA App
JRG1392 said:
Yea genius on their part...even still its not like they're not doing anything. It its still being runs through their network just not through their towers.
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
yea, what he said. Cellular towers are like a gateway to the Tmobile internet. The still pay for all the fiber and backhaul that gets your calls and data where ever it is that you want them to go.
i just updated and i opened up wifi calling and configured it. i dont understand how its wifi calling when it still uses our minutes? whats the point of having it then? what benefit is there to having this app?
Yea we can but we are literally forced to just web browse lol
Sent from my T-Mobile G2 using XDA App
T-mobile has had the "charging for minutes via wifi" policy now for YEARS going back to the first Blackberrys that supported UMA. Minutes were deducted unless a customer paid for the @home service per month. You can complain all you want, but if you consider the other carriers and their options---T-Mobile does NOT charge for HSPA+ (4G) access while other carriers do, and some charge even if there isn't 4G in that city just based on the phone! Wifi calling can also prevent you from incurring roaming charges by allowing you to make calls from almost anywhere you can get wifi access a feature that other providers just don't have. T-Mobile gives more minutes for less money, offers more data download than other carriers, and offers some truly awesome features that others just can't compare to.
Although WiFi calling uses up our plans minutes, if we have unlimted weekend minutes, use it on the weekends, is it free or does it take away from the anytime minutes?

[Q] help wifi just stays gray

ok, so i bought a nexus 10 today from walmart brought it home power it up and wont connect to wifi...every device in my household will connect to my wifi except this device so i take it back to wal-mart exchange it for a new one bring the second one home connects to the wifi but stays gray....so i say screw it ill just unlock it and root it and flash a 4.2.2 rom and it will work...NOPE!...flashed three different roms and it does the same thing it connects but stays gray cant use the play store cant use the internet nothing!! idk if im missing something or what but i downloaded and flashed rasbean jelly and the trinity kernel 10 all over top of 4.2.1 but i did a clean install...same combo on my N4 no problems what so ever.it bums me out if anyone can help in any way it would be much appreciated.....also i found some wifi binaries in the n10 index thread they are tgz file and when i extract them it turns into a shell script file and i have zero clue how to flash that through fastboot im hoping that thats the problem im just missing those binaries. one more thing i have comcast internet the fastest you can get from comcast but i dont have a router so idk if thats my problem too i wouldnt think so!!:/
did you log into your gmail account?
leyvatron said:
did you log into your gmail account?
Click to expand...
Click to collapse
Tried but the internet won't let me....so I walked down to Tim Horton's to try ans use there wifi see if it was my internet same thing but it let me log in and still stayed gray
WPS?
Can you connect to your WIFI using WPS?
booda3000 said:
Can you connect to your WIFI using WPS?
Click to expand...
Click to collapse
Yes it connects but it stays gray and still can't use internet or anything I even changed the IP address to the IP address my other Asus tea let was using and nothing I don't get it:-/ I saved up money since it was released to get it...I payed 573 dollars for it I called Google smasung nobody will help me cause I bought it from a third party vendor. Its not my wifi cause evrything else connects...i ended up returning it and getting a nexus 7 but i found a walmart that jusy got a shipment in 2 days ago so im gonna try getting it again and seeing if it works if it dont then ill just go back and grtthe nexus 7 again. Idk what else to do! Any other ideas from anyone is also appreciated and im very thankful for the help.
It happened to me afew times. Every other devices connected to wifi but nexus 10 is in gray. Reset the router and all fine.
rldnor patience
boxielucifer said:
It happened to me afew times. Every other devices connected to wifi but nexus 10 is in gray. Reset the router and all fine.
Click to expand...
Click to collapse
OK I'll try that but I have Comcast modem with the built in router so it should work right? Or do you suggest I go get a separate router?....and if so what kind should I get?

[Q] wifi connectivity

So here's the scoop, I just got my n10 and I can't connect it to the home WiFi. My s3 and my wife's s3 all connect as do the other tabs. I can connect the n10 to the hotspot from my phone but still not to the home unit.
So my question, my router is.......let's say from a friend that can make things happen. In the past I had to change the DNS settings which was OK because the my s3 was rooted, but not my wife's. After some reconfiguration from my friend I no longer needed to change the DNS settings and her non rooted phone picked up the WiFi.
Dumb question, does the n10 have new WiFi technology that would impair it from getting the WiFi signal from this......"type" of setup?
Thanks y'all.
sinceg1 said:
So here's the scoop, I just got my n10 and I can't connect it to the home WiFi. My s3 and my wife's s3 all connect as do the other tabs. I can connect the n10 to the hotspot from my phone but still not to the home unit.
So my question, my router is.......let's say from a friend that can make things happen. In the past I had to change the DNS settings which was OK because the my s3 was rooted, but not my wife's. After some reconfiguration from my friend I no longer needed to change the DNS settings and her non rooted phone picked up the WiFi.
Dumb question, does the n10 have new WiFi technology that would impair it from getting the WiFi signal from this......"type" of setup?
Thanks y'all.
Click to expand...
Click to collapse
I'm not sure what your "type" of setup is or exactly all that stuff about DNS and why a rooted phone wouldn't work with a regular setup (I've never had issues with rooted phones connecting to wifi). Anyway, I had this problem yesterday. Long story short, I had to exchange the Nexus 10.
I did a complete factory reset on the modem/router (in one device. Not unplug and reset, but a complete factory reset), factory reset the tablet, and even reflashed the stock image. Absolutely nothing got it to work. I could connect to a wifi hotspot on my phone, I even hooked up an old router I had to my modem and that worked as well(but the separate router drops signal, so I didn't want to use it.)
Maybe it's something to do with the DNS thing you mentioned that's way above me, but as soon as I got the new Nexus it worked with no issues. But then again, the first Nexus worked for a week before it stopped connecting.
Hope that helps somewhat.
Well I guess I'll just come out with it...my Internet setup is not precisely legit, but I don't have any issues connecting any other wifi devices. Why would I have issues with this one. Is it intuitive enough - more than my s3 - to know and not process the signal? I have replaced it today and still no luck. I have tried the replacement on another actual legit home wifi and it works great. Other than getting myself legit........any suggestions?
Users on other foruma said the upgrade to 4.2.2 helped. I assume its not completely updated out of the box. Maybe find a network that works and give that a try. otherwise, I'm all out of ideas.
Im waiting for my new one to start doing the same thing. Im nervous it will happen after my return period this time.
Just got one recently, and it was not updated. After the update, it's now on JDQ39.
Yea, I updated to 4.2.2 on the first one and no luck. I haven't yet on this one but I guess I will give it a try.
I really wanna keep it because it's a frigging nexus and the screen is AWESOME. I'm even thinking of going legit for it. SMH I feel dirty just typing it.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
WOW!!! as stubborn as I am I went to try for a third tablet before being defeated......the third tablet accepted the WiFi in an instant. So the outcome: two tablets had WiFi issues right out if the box. They would not connect at all... Persistence is key.
Glad to hear. Keep us updated if it starts to have issues again.
Sent from my Nexus 4 using xda app-developers app
sinceg1 said:
So here's the scoop, I just got my n10 and I can't connect it to the home WiFi. My s3 and my wife's s3 all connect as do the other tabs. I can connect the n10 to the hotspot from my phone but still not to the home unit.
So my question, my router is.......let's say from a friend that can make things happen. In the past I had to change the DNS settings which was OK because the my s3 was rooted, but not my wife's. After some reconfiguration from my friend I no longer needed to change the DNS settings and her non rooted phone picked up the WiFi.
Dumb question, does the n10 have new WiFi technology that would impair it from getting the WiFi signal from this......"type" of setup?
Thanks y'all.
Click to expand...
Click to collapse
I'm having same problem.
Question, did yours connect to your network and showed CONNECTED but didn't have any actual internet connection?
I'm having same issues here.
Curious if your router is an ARRIS one.
Sent from my Nexus 4 using xda premium
Mine is an Arris router as well.
Sent from my Nexus 10 using xda app-developers app
bodom_hc said:
I'm having same problem.
Question, did yours connect to your network and showed CONNECTED but didn't have any actual internet connection?
I'm having same issues here.
Curious if your router is an ARRIS one.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Sorry for the late response....all correct.
It would read connected but no data, and it's an arris router unit.
I had to go through three units (nexus 10's) before getting one that worked. Might just want to try and exchange it.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
sinceg1 said:
Sorry for the late response....all correct.
It would read connected but no data, and it's an arris router unit.
I had to go through three units (nexus 10's) before getting one that worked. Might just want to try and exchange it.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
no problem
ahhh ok
yea i wanted to try and return it but i dont wanna go thru 3 of them :/
it would be so much easier to swap out my router for like a motorola one or something \
right now im using connectify me off my computer and my nexus connects fine.
so your 4th nexus connected to it just fine ?
see, i bought mine at walmart i dont wanna try and return 3 of them thru there saying, oh the wifi works everywhere but my house, i just dont want them to be like we cant return it or something after the 3rd time LOL
i called google and they had no idea what i was talking about -_-
and samsung takes FOREVER to get a representative i havent got to talk to them first, im just curious if theres somehting i could do before i try taking it back to get it to work.
Actually the third one is the one working so I guess I only returned it twice...sorry.
But I also purchased mine at Walmart. Not sure if your in a big city, but I just went to different walmarts for returns. I got lucky on the first return .....they were being lazy and just gave me cash instead of returning it to the card. So that made it a lot easier to repurchase.
Mine worked on another router so maybe changing yours out will work, but I don't have that option. I will say the first one worked on my brother in laws router.....so maybe. Let me know how it goes.
Sent from my Nexus 10 using xda app-developers app
sinceg1 said:
Actually the third one is the one working so I guess I only returned it twice...sorry.
But I also purchased mine at Walmart. Not sure if your in a big city, but I just went to different walmarts for returns. I got lucky on the first return .....they were being lazy and just gave me cash instead of returning it to the card. So that made it a lot easier to repurchase.
Mine worked on another router so maybe changing yours out will work, but I don't have that option. I will say the first one worked on my brother in laws router.....so maybe. Let me know how it goes.
Sent from my Nexus 10 using xda app-developers app
Click to expand...
Click to collapse
I myself bought mine at Walmart.
And I know returning it saying it works in all networks except mine is going to sound super sketch so I contacted Google first and they had no record of it.
I posted a user bug on code.Google.com
Then called Samsung and explained the issue (if I set a static IP on the nexus itself to 192.168.0.7, then switch back to dhcp trying to connect to MY network it still shows the nexus' IP as 192.168.0.7, but I was to so that then switch back to dhcp and connect to a McDonalds hotspot my IP changes instantly)
Along with many other things I've tried, went all the way up to tech support level 3 and they've never heard of it either so he wrote down EVERYTHING and asked me to email there president with my ticket number and everything to see if they can look more into
It.
I called time Warner as well and explained my problem there willing to swap out my router for a different one. So I don't think I'll be returning it.
Thanks for your replies though.
Sent from my Nexus 4 using xda premium
Good for you getting a new router....I will say the walmarts I went to didn't even ask what was wrong. They took it and didn't even blink.
From what I learned in doing this and my rudimentary knowledge of networking, the IP will default to the networks line of succession IP addresses. I tried changing my IP at home too, but still no luck. I even got into the routers "database " I guess you would call it. In internet explorer or chrome, type in your gateway address (for instance mine was 10.0.0."'' It should be on the bottom of the router or in your tab.....not sure where I found it. Username is probably admin and the password is probably password - these are standard defaults from the mfg. You can see all connected devices, but in my case 3 hours of jacking with it didn't make a difference, I had to change it out to get it working.
Don't get me wrong, if you get a new router and it works.....AWESOME.
was it the first router you set it to? mine was and maybe because of that it will never talk to it again but will work with others going forward.
I did call Google too and they weren't thrilled about helping since I bought from Wally world.
Have you master reset it? I had a number of times but still to no result. maybe you can try that.
Sent from my Nexus 10 using xda app-developers app

HTC1 and Media Link - Tethering Required!

I'm having a WTF moment.
Got my preorder One last Thursday and have been having trouble getting it to connect to the Media Link HD dongle.
First, it seems to connect and pass through image to the TV but I get a message saying something like "be sure the TV is properly configured". Then, I get other messages saying that WiFi Hotspot needs to be enabled and to go to the AT&T website, or dial 611.
After over a half hour with a service rep, I was told that the Media Link requires a WiFi hotspot, which in turn requires that Tethering be provisioned on the account... for another $20 per month for a 5gig plan. Suffice to say I told the supervisor I was eventually passed along to that the practice of incentivizing customers to preorder and stay with the company by offering a free dongle only to be trapped into spending more money every month to use it is a tactic worthy of Tony Soprano.
The part that confuses the hell out of me is that if the Media Link and phone both connect through my WiFi router, why would Tethering/Hotspot to connect to the AT&T data network even be necessary?
So, anyone else have this problem and a workaround?
BillTheCat said:
I'm having a WTF moment.
Got my preorder One last Thursday and have been having trouble getting it to connect to the Media Link HD dongle.
First, it seems to connect and pass through image to the TV but I get a message saying something like "be sure the TV is properly configured". Then, I get other messages saying that WiFi Hotspot needs to be enabled and to go to the AT&T website, or dial 611.
After over a half hour with a service rep, I was told that the Media Link requires a WiFi hotspot, which in turn requires that Tethering be provisioned on the account... for another $20 per month for a 5gig plan. Suffice to say I told the supervisor I was eventually passed along to that the practice of incentivizing customers to preorder and stay with the company by offering a free dongle only to be trapped into spending more money every month to use it is a tactic worthy of Tony Soprano.
The part that confuses the hell out of me is that if the Media Link and phone both connect through my WiFi router, why would Tethering/Hotspot to connect to the AT&T data network even be necessary?
So, anyone else have this problem and a workaround?
Click to expand...
Click to collapse
i'm pretty sure there is no need for tethering. look more closely at your configuration and see if there's anything wonky going on there, first
slackercow said:
i'm pretty sure there is no need for tethering. look more closely at your configuration and see if there's anything wonky going on there, first
Click to expand...
Click to collapse
Like? Not even sure where to begin. The phone connects to my router just fine, so that's not it. This is a real head-scratcher.
Have you tried changing out of game mode? If its not that they are forcing you to use hotspot to spend more on monthly charges ergo why it was free. Or one more possibility its just a mistake in the software and they will fix it in a future update. I'm glad I don't have att. I hope for the best you don't have to use your own data, just to use the media link
Sent from my SGH-T769 using xda app-developers app
5odead said:
Have you tried changing out of game mode?
Click to expand...
Click to collapse
Whoa. Game mode? What's that?
Sent from my HTC One using Tapatalk 2
Not sure I don't have the phone yet. But that's what some other guy said he did to be able to see something on a TV. He did use a mhl cable though. So I don't know for sure if that will apply to you.
Sent from my SGH-T769 using xda app-developers app
No, you definitely do not need tethering / hotspot on your account. I use the Media Link HD with my One (AT&T version) without any issues and I don't have tethering on my account.
Make sure the firmware on your MediaLink is up to date and both it and your One are correctly connected to your WiFi hotspot. Also, be aware that any complex security settings on your hotspot could give you trouble.
Sent from my HTC One using xda app-developers app
The firmware version of my adapter is 5.19.103.1 with no unusual settings on my router, which is an older Liksys - the blue one with the dual antennas.
The dongle recognizes my network name and my One connects for a second until a dialog on the phone reports that hotspot is required and to go to the AT&T website or call 611.
I have never applied "unusual" settings in the router other than naming the network, broadcasting SSID and applying WEP.
Any help is appreciated.
Sent from my HTC One using Tapatalk 2
I have tethering on my plan but I did notice that the flash wouldn't work while it was connected to my MediaLink. It gave an error message saying that flash isn't supported while hotspot is enabled.
would also like to know how to get around this hotspot error.. I've tried different security settings on my wireless router; what I haven't tried is using NO security to see if that helps. will try this now and update post!
edit: even no security on my wireless router doesn't change anything.. hrmm
born_fisherman said:
edit: even no security on my wireless router doesn't change anything.. hrmm
Click to expand...
Click to collapse
Yeah, this is getting wierder by the moment.
Likewise I tried disabling security on the router with no results.
I just installed a tethering app which requires root (suggesting to me that it works around any block at&t put on the ROM), started the link and it disabled tethering in favor of WiFi.
Looks like one of us is going to be on the phone with AT&T and/or HTC this week. I already have about 45 minutes invested with an appointment for Wednesday to discuss the tethering issue. Where I'm concerned, how I use my monthly bandwidth allotment is my business and they have no right to dictate limits to what I pay for within the confines of my plan.
Sent from my HTC One using Tapatalk 2
BillTheCat said:
Yeah, this is getting wierder by the moment.
Likewise I tried disabling security on the router with no results.
I just installed a tethering app which requires root (suggesting to me that it works around any block at&t put on the ROM), started the link and it disabled tethering in favor of WiFi.
Looks like one of us is going to be on the phone with AT&T and/or HTC this week. I already have about 45 minutes invested with an appointment for Wednesday to discuss the tethering issue. Where I'm concerned, how I use my monthly bandwidth allotment is my business and they have no right to dictate limits to what I pay for within the confines of my plan.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Have you tried putting the phone in airplane mode and then just turning on WiFi? I wonder if its just because the Media Link sees the hotspot on the device as an option, even though it isn't enabled or activated.
born_fisherman said:
Have you tried putting the phone in airplane mode and then just turning on WiFi? I wonder if its just because the Media Link sees the hotspot on the device as an option, even though it isn't enabled or activated.
Click to expand...
Click to collapse
Have the same issue, and putting the phone in airplane enables me to connect it with my tv but only for about 20 seconds. After that, the phone will
tell me that there's something wrong with usb tethering setup thus kills the connection. So technically, connecting the media link with the phone
triggers tethering on the phone, either usb or mobile data which are somehow blocked by atnt.
With regards to gaming mode, it's a mode on my tv that draws in extra frames to smooth things out, only it had a hard time working mostly lag.
As for the media link I doubt I'll need one, as my tv is a D8000 so runs wireless anyway.
Sent from my cm_tenderloin using Tapatalk HD
Any New news on this guys? The Media link i have is a glorified paper weight for now... As far as i am aware this only happens on the At&t one..My Bro will be getting the t-mo One tommorow if it works on his ONE I will just probably give hime the media link.. what a waste *sigh...
treyqutie said:
Any New news on this guys? The Media link i have is a glorified paper weight for now... As far as i am aware this only happens on the At&t one..My Bro will be getting the t-mo One tommorow if it works on his ONE I will just probably give hime the media link.. what a waste *sigh...
Click to expand...
Click to collapse
AT&T shot themselves in the foot ( and screwed the rest of us) by trying so desperately to charge us for tethering.
Assuming we are SOL on this unless using a custom rom?
Sent from my HTC One using xda premium
born_fisherman said:
Assuming we are SOL on this unless using a custom rom?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Pretty much for the moment. I tried flashing M7's ROM and it worked fine. Seems AT&T has blocked the WAP/Tethering function in either the kernel, radio, or the ROM. So, the solution would seem to be:
1) Find a ROM you can live with and flash it.
2) Find a Kernel (or radio, if that's what it is) that works with the stock AT&T ROM and flash it.
3) Wait for AT&T to get their heads out of their asses to realize that they're screwing their customers who have peripherals like the Media Link which connect via WAP and fix it in an OTA update.
Rumor has it that there's a 1.29 update out there somewhere. Let's see what happens. In the meantime, those of us who are in this boat should call AT&T's technical support and give them an earful for pushing disfunctional equipment on us. There's plenty of advertising hype from both AT&T and HTC about how cool the phone is, but nothing in the advertising literature that says how they crippled the phone.
I'm in the same boat here. There is another thread about this:
http://forum.xda-developers.com/showthread.php?t=2242737
If I can't figure out a router configuration that fixes it, I may experiment with "rooting" and then trying to kill the com.htc.tetheringguard app. I'd definately rather have it work through my wireless router like it should, but not if I've got to leave the network open/unsecured!
miked4 said:
I may experiment with "rooting" and then trying to kill the com.htc.tetheringguard app. I'd definately rather have it work through my wireless router like it should, but not if I've got to leave the network open/unsecured!
Click to expand...
Click to collapse
I am rooted, froze that app (along with all the other AT&T bloatware) with Titanium and it still doesn't work - no link action, no tethering, either.
Frankly, I'm pissed. I understand why they inhibit tethering, especially for those of us who are on unlimited data plans. There are always guys that will abuse it. But this phone came that way from the factory, which means that even those who are on 2G plans are screwed. In either case, if I'm paying for data, it's up to me to decide how fast I want to use it, the same way as if I were to pay for a tank of gas in my car, it's not up to Exxon to tell me I can't drive on the highway.
I was supposed to have received a call back today from the AT&T supervisor to discuss options, but (surprise!) no call. Looks like I'll be having a word or two with them tomorrow - and I have half a mind to demand a full credit on the purchase price of the phone for the amount of time I've spent jerking around with them about this.

T-Mobile LG G2 WiFi Problem

Just received my LG G2 White brand new from T-Mobile about 2 hours ago. After many attempts to troubleshoot the issue it all failed. The problem is Wifi will connect to router and even work but after 30 seconds the connection goes down. The actual Wifi signal shows connected but no internet it gets stock. We tried resetting the phone and toggling with different features but still it did the same thing. T-Mobile is the worst they were trying to have me ship the phone back and leave me phone less for days. I complained and they are sending another one overnight but have charged me for the phone on my account. Mind you I've had months of bad service, after all I think I got a defective phone. I've read some other people having the same issue with other carriers. If I get another one with the same issue I'm jumping boat. If anyone knows of a work around let me know. I tried 2 different routers same issues connects then it randomly disconnects and stops downloading or transferring data.
Reset Phone - didn't work
Turned off mobile data - didn't work
Turned off wifi sleep - didn't work
Is it an N router? You could try putting it in G mode just for better compatibility and see if that does anything.
Tried on G same thing, New device should work on N by the way seems like is a hardware issue
Try a public router like Starbucks or something
Just did worked for 2 minutes and again it stops. This is either a software glitch or hardware issue, very random
This is the big thing I miss on my Nexus. I was thinking if WiFi calling worked well on the G2 I may actually go back to a Tmo device.
Any reports of whether MMS is working with the WiFi calling?
u might have a defective g2. i have the tmobile version since thurday last week and never had an issue with wifi
csmith8507 said:
This is the big thing I miss on my Nexus. I was thinking if WiFi calling worked well on the G2 I may actually go back to a Tmo device.
Any reports of whether MMS is working with the WiFi calling?
Click to expand...
Click to collapse
Yes. Yes it is.
Sent from a phone
Well Ive found out that the phone is having issues connecting to 5ghz network or not updated routers. I think the phone is hella fast, camera is quite good but this phone doesn't live up too the hype. Specially if in my business were all gadgets, macs, pc's connect with no issue Im not going to reset router settings just cause this phone doesn't like it. Jumping ship, it was quite an awfall experience. by the way LG is clueless, dont even bother calling them..
I've had wifi issues like that on my Vz G2. 2.4 and 5ghz channels. None of my other devices have the issue. Forcing a new channel on the router resolves the issue for awhile, but it's like the radio is very sensitive to channel interference or something.
I have the same problem. It seems like it only works if you set your router to 802.11g only
My WiFi calling, SMS, MMS, and general WiFi connectivity on my T-Mobile G2 works fine. However the call quality over WiFi sucks.
What sucks is I really really like this phone. I'm conflicted on if I should return or keep. I go back and forth hourly.
Just for comparison sake I am using an Asus RT56N router and my G2 is connected to N network with Comcast but I frequently use G at a friends house using Century Link. It connects just fine on that POS network.
So I don't know what's going on here.
Sent from my LG G2 using Tapatalk 4
Well I just got a Galaxy S4 and I must admit the G2 has by far the better looking screen, camera and speed. I actually think Im going to send the S4 back and get the G2 again hoping that the one I got was just defective. Im so conflicted cause I really liked the G2 but the wifi issue is a deal breaker. Not sure what to do!
Maybe it was just a defective unit. I had to return my first one and I may have to return this one too. I keep noticing weird touch screen issues now. The first one didn't have touch issues but had speaker issues. This one looks like it may or may not have touch screen issues.
I took off the Zagg Screen protector to see if that was the cause. We will see.
My issues are a far less version of what's happening in this video.
https://www.youtube.com/watch?v=PFnUNrrKDb0&feature=youtube_gdata_player
Sent from my LG-D801 using Tapatalk 4
I thought i had a defective phone.
Nothing worked even after router firmware upgrade
But at the end, it was because i had outdated router from 2005. Silly me lol
Bought a new router and now it works like a charm XD
Sent from my LG-D801 using xda app-developers app
Got another one, now everything works seems like I had a defective one
Wifi Connection
mctaino said:
Just received my LG G2 White brand new from T-Mobile about 2 hours ago. After many attempts to troubleshoot the issue it all failed. The problem is Wifi will connect to router and even work but after 30 seconds the connection goes down. The actual Wifi signal shows connected but no internet it gets stock. We tried resetting the phone and toggling with different features but still it did the same thing. T-Mobile is the worst they were trying to have me ship the phone back and leave me phone less for days. I complained and they are sending another one overnight but have charged me for the phone on my account. Mind you I've had months of bad service, after all I think I got a defective phone. I've read some other people having the same issue with other carriers. If I get another one with the same issue I'm jumping boat. If anyone knows of a work around let me know. I tried 2 different routers same issues connects then it randomly disconnects and stops downloading or transferring data.
Reset Phone - didn't work
Turned off mobile data - didn't work
Turned off wifi sleep - didn't work
Click to expand...
Click to collapse
I had same problem. I called TMobile and LG. But no solution. Then finally I found the reason. Just update your Router Firmware! Access your router setting thru the IP addess and update with latest firmware. Now my LG-G2 WIFI is working perfectly. My router is D Link DIR-655.
---------- Post added at 05:32 AM ---------- Previous post was at 05:27 AM ----------
theedon323 said:
I have the same problem. It seems like it only works if you set your router to 802.11g only
Click to expand...
Click to collapse
I had same problem. I called TMobile and LG. But no solution. Then finally I found the reason. Just update your Router Firmware! Access your router setting thru the IP address and update with latest firmware. Now my LG-G2 WIFI is working perfectly. My router is D Link DIR-655.
Problems with Tomato
Is anyone having issues with a non-dlink router? I have an Asus RT-N16 set up with Tomato firmware and have very similar issues as well. Everything on the internet suggests upgrading my dlink firmware... which obviously doesn't help me . Other people have suggested trying "G only" on the router, which sucks and is pretty heavy handed. Will report back if it works though...
Verizon version of the G2 VS98011A
Tomato Firmware v1.28.9054 MIPSR2-beta K26 USB vpn3.6
I have used my old NETGEAR wndr3300 (setup for 2.4 & 5Ghz) and my phone connected to either flawlessly. Then I purchased a DLink DIR-855 Xtreme and the problems started. Tried to update firmware, and the router would constantly reboot every few minutes when my G2 would connect to either frequency. Now I am using a WD MyNet 900, and no problems as of yet.
Sent from my LG-D801 using xda app-developers app
new g2 kills wifi
all of the symptoms mentioned are happening to me too but im on ee (UK version of T mobile). the network drops out on after a short time of network connection, i have spent 45 mins on Saturday talking to the (well not really talking more like listening to hold music) tech dept about internet connectivity problems and even convinced them that it was not the internet that was hiding but the router that was not performing so they sent me a new one; i eagerly swapped it over tonight and even factory reset the phone like lg have suggested but guess what...........
i have sent lg a snotty response as this issue has now cost me a bout 6 hours of my life trying to work wtf is going on and the on the phone to tech call centers and the inevitable net trawling for answers plus the effin and jeffin about after a complete factory reset.
it seams we are not unique in this and samsung have had this as an issue for quite a bit and best guesses are that it is a o/s issue with jelly bean 4.2 but this is not what google would have you believe and do not acknowledge this as an issue. im no expert just someone who wants the effing thing to work and have someone who has the power and capability to sort this out to do so without having to convince some faceless organisation that the problem should not be mine cos i dont get paid to sort out the crap.

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