What is google's stance on rooting the nexus family? Will they take a nexus 7 back that is bricked by rooting?
Google itself doesn't do the repairs, I think Asus does. There's no such thing as "bricked" by simply rooting. Besides, if a device is actually bricked with no signs of life, they won't be able to identify what caused it.
If you tell them that you've modified it in some way, they may try to deny you service. That's why you don't tell them.
Sent from my SGH-I777 using xda premium
x10knight said:
What is google's stance on rooting the nexus family? Will they take a nexus 7 back that is bricked by rooting?
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It hard to say what their stance is on rooting the Nexus family. They make it so easy to root it's like they want us to do it or know that developers will do it. It's so easy to root that you don't even need a toolkit to do it.
Chances of bricking? If you follow all the instructions carefully, you won't run into a brick...wall. (Get it? Lol)
Sent from my Nexus 4 using Tapatalk 2
Related
Hello, I got issue with my phone and can't connect it to any computer, tired all different drives and 5 USB cables on 5 diffrent computers, and can't use Odin to unroot it.
Tried to search at the forums and checked many threads found by google and didn't find way to unroot the phone from SD card.
I will really appreciate if someone can help me with it.
Thanks.
systemhalter said:
Hello, I got issue with my phone and can't connect it to any computer, tired all different drives and 5 USB cables on 5 diffrent computers, and can't use Odin to unroot it.
Tried to search at the forums and checked many threads found by google and didn't find way to unroot the phone from SD card.
I will really appreciate if someone can help me with it.
Thanks.
Click to expand...
Click to collapse
Check out this video:
http://www.youtube.com/watch?v=32dOsaIrdEc
Same problem here, I try to conect my epic to odin and it just won't appear no matter what I do
Sent from my SPH-D700 using XDA Premium App
You can unroot by following the method in qbking77's video but remember it will not change your modem. If you have the EC05 modem you are good. If you have a leaked GB modem and wish to go to Sprint hope for a lazy tech that won't check your baseband.
Sent from my SPH-D700 using XDA App
http://forum.xda-developers.com/showthread.php?t=1027904
Sent from my SPH-D700 using XDA App
here's a little tip,
WE DONT CARE IF YOUR ROOTED OR MODIFIED!
squshy 7 said:
here's a little tip,
WE DONT CARE IF YOUR ROOTED OR MODIFIED!
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Really, you can speak for all of sprint people?
I had to go through Asurion and pay $100 because they wouldn't work with my rooted phone when it had a physical defect un-related to any software issue.
I'll be more than happy to work with you to get my $100 back, other than that don't tell people it's ok.
What was the issue you might ask? My phone stopped communicating with any computer, same as OP. They blamed it on me flashing/rooting and therefore wouldn't work with it.
Sent from my SPH-D700 using XDA App
squshy 7 said:
here's a little tip,
WE DONT CARE IF YOUR ROOTED OR MODIFIED!
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Click to collapse
You must mean after Sprint makes them pay the $100 deductible. We were talking about warranty repairs which of course are considered void on a rooted phone.
Sent from my SPH-D700 using XDA App
It worked, thanks for the video, getting a new phone in a few days.
I've said this several times, so please take it to heart.
As service and repair technicians, our M&P (methods and procedures) states that rooted and modified phones DO NOT void any sort of warranty. This was just recently changed several months ago. It wast publicly announced for obvious reasons. Manufacturer warranty, I can't speak for that. But if you pay for TEP, being rooted DOES NOT void your TEP extended warranty.
Any sprint rep or tech who tells you otherwise and refers you to asurion is WRONG or MISINFORMED or LAZY. Please tell them and their manager to refer to their phone triage M&P.
Sent from my SPH-D700 using XDA Premium App
Actually, a point of clarification, our M&P never explicitly states anything regarding warranty, rather they hide that fact in verbage.
It states how to troubleshoot and repair a rooted device, and what "tier" it falls into (a quick fix/a free fix if you have TEP or 35 if you dont/a fix that needs claimed with asurion if you have TEP or screwed if you don't). Rooted devices (so long as there's no liquidd damage or accidental damage) fall into tier 2, which means a free fix at the S&R location if you have TEP or $35 if you don't.
Sooo...put 2 and 2 together..this means (implicitly) that root is does not void the terms of your extended warranty through TEP.
Sent from my SPH-D700 using XDA Premium App
Thank you for that Squishy...it seems a lot of techs didn't get the memo and try to get that $100 deductible. I am sure this info you provided will help a lot of people stuck rooted.
Sent from my SPH-D700 using XDA App
kennyglass123 said:
Thank you for that Squishy...it seems a lot of techs didn't get the memo and try to get that $100 deductible. I am sure this info you provided will help a lot of people stuck rooted.
Sent from my SPH-D700 using XDA App
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Click to collapse
No problem
Well it's to keep their exchange rate down, I imagine. That bit of info doesn't come without forewarning, however. Sprint still strongly discourages it.
For instance, latest rumor I heard here is that if you own a 3D and go through HTC's official unlock method, your ESN is flagged in the system for things regarding free tethering and the like. So there is still risk assumed by rooting.
Sent from my SPH-D700 using XDA Premium App
squshy 7 said:
No problem
Well it's to keep their exchange rate down, I imagine. That bit of info doesn't come without forewarning, however. Sprint still strongly discourages it.
For instance, latest rumor I heard here is that if you own a 3D and go through HTC's official unlock method, your ESN is flagged in the system for things regarding free tethering and the like. So there is still risk assumed by rooting.
Sent from my SPH-D700 using XDA Premium App
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Makes me want to keep the Epic forever...lol.
I plan on getting a Nexus 7 in a few days, and I am wondering if rooting the Nexus 7 is possible and if it would not void my warranty. I'm not bad with Android though, because I rooted my Galaxy Exhibit and installed CM9 By Jocala on it. Any reply would be appreciated.
A simple Google search should answer your question.
Yes it's possible.
Yes it will void your warranty but it's easy to get back to stock if you need to return it.
Sent from my Nexus 7 using Tapatalk 2
veeman said:
A simple Google search should answer your question.
Yes it's possible.
Yes it will void your warranty but it's easy to get back to stock if you need to return it.
Sent from my Nexus 7 using Tapatalk 2
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Thanks for the quick reply. And the info. I also have this flash back to stock on my phone so I kinda get it.
My friend has a nexus 7 and I was wondering if it came rooted. I know that some tablets have stock root so just wondering
Sent from my SGH-T959 using xda app-developers app
No you have to unlock bootloader and root it yourself.
Sent from my SGH-T999 using xda premium
I don't know of any tablets that come rooted. You may be referring to an unlocked bootloader, which quite rare these days. An unlocked bootloader makes it easy to root, but does not make it rooted. The nexus 7 comes with a locked bootloader, you can unlock it with a toolkit or with one of the how to guides on xda. Remember unlocking the bootloader wipes the device so do that first or you will have to use an alternative method of rooting and backing up your stuff.
Sent from my Nexus 7 using xda premium
Well see the reason I asked this is because my little brothers tablet(which the charging port is broken on) came rooted. Were not sure why as for the fact that it only has a power button and nothing else
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skinzy98 said:
Well see the reason I asked this is because my little brothers tablet(which the charging port is broken on) came rooted. Were not sure why as for the fact that it only has a power button and nothing else
Sent from my SGH-T959 using xda app-developers app
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I'm confused, are you saying it doesn't have volume buttons?
Sent from my Galaxy Nexus using xda premium
T-Keith said:
I'm confused, are you saying it doesn't have volume buttons?
Sent from my Galaxy Nexus using xda premium
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Yes all the buttons are on the screen. I believe its an arnova 7 g3
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T-Keith said:
I'm confused, are you saying it doesn't have volume buttons?
Sent from my Galaxy Nexus using xda premium
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My buddy has a cheap little Coby 7" tablet that has no volume buttons. Volume is controlled via LCD "buttons."
In theory, a device manufacturer can do whatever they want with a device they sell. I've never heard of any Android devices sold that "come rooted", but that's not to say they don't exist. No name-brand manufacturers do this. Even Google doesn't ship rooted devices. The benefit with Google devices though is the fact that they make it trivial to do so if you want. Many manufacturers also are starting to realize that locking down the bootloader is stupid and counter productive and have made it easier to root their devices.
I could see some cheap Chinese tablet manufacturers doing this, and trying to sell it as a marketing ploy, but that's about it.
Honestly, I don't think it would be wise for manufacturers to ship devices with root access. It would just be asking for trouble, because they would have to support all the idiots who did something stupid and broke their tablets/phones. By leaving root out, and making it so that you have to actually DO something to get it, they can deny support/warranty claims if you screw up. Also, most people don't need or care about root access, so they would only be appealing to a minority of users.
What's Google policy in terms of loading 3rd party ROMs? (is it allowed)?
That is essentially the point of AOSP and the Nexus line.
Sent from my Nexus 7 using Tapatalk HD
najaboy said:
That is essentially the point of AOSP and the Nexus line.
Sent from my Nexus 7 using Tapatalk HD
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While it may be the case, their policy may say something else, so I wanted to know.
What if one have 3rd party ROM installed and you send your device back to them and they saw it? Are they going tell me that it's "this is why we build nexus line for you! or you violated our policy, so screw you!"
Sent from my Galaxy Nexus using Tapatalk 2
I've sent in plenty of phones with custom software.
During troubleshooting, you SHOULD flash a stock rom to see if the problem persists. I've told customer service that I've flashed custom ROMs on there and the problem never went away (eliminating software as a problem) so I suspect it is is hardware.
Typically the rule of thumb is to just flash back to stock before you send it in.
Sent from my Galaxy Nexus using XDA Premium HD app
It clearly says upon unlocking the boot loader that it voids your warranty
a1exus said:
While it may be the case, their policy may say something else, so I wanted to know.
What if one have 3rd party ROM installed and you send your device back to them and they saw it? Are they going tell me that it's "this is why we build nexus line for you! or you violated our policy, so screw you!"
Sent from my Galaxy Nexus using Tapatalk 2
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Click to collapse
Google doesn't actually warranty anything. That's up to the OEM. That being said, the official line from any given OEM is that unlocking the bootloader and/or rooting nullifies the warranty. Conversely, if one returns to stock prior to sending in an RMA, they have no way of knowing. Furthermore, if the failure is clearly of a nature that the modification could not Haber contributed to, they are generally legally prohibited from denying a warranty claim.
Sent from my Nexus 7 using Tapatalk HD
So yesterday evening I sent in my Nexus 4 to get a replacement due to my battery dying on me out of no where. The phone was rooted with aokp installed. I tried everything to try and boot it up and get it into fast boot to unroot but there was no luck there. So my question is have any nexus 4 owners that have had to get an RMA send there's in rooted? If so was Google able to get your phone up therefore causing you to pay for the replacement?
Sent from my GT-P3100 using xda app-developers app
every device that ive ever sent back to google to get rma'd has been bootloader unlocked, root, custom rom/kernel. never a problem. last one was my nexus 7, stopped charging. generally, if its hardware related, theyll take care of it.
simms22 said:
every device that ive ever sent nack to google to get rma'd has been bootloader unlocked, root, custom rom/kernel. never a problem. last one was my nexus 7, stopped charging. generally, if its hardware related, theyll take care of it.
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Thank you for the reply! Makes me feel a lot better about the situation.
Sent from my GT-P3100 using xda app-developers app
It's a Nexus..
I highly doubt Google will notice or care.. :good:
I don't see you having an issue it's a hardware fault.
raqball said:
It's a Nexus..
I highly doubt Google will notice or care.. :good:
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At least 1 person has already been denied RMA because they unlocked the bootloader, so they care.
threeclaws said:
I don't see you having an issue it's a hardware fault.
At least 1 person has already been denied RMA because they unlocked the bootloader, so they care.
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I find that rather odd... I wonder if there was more to the story..
In the past I have sent Google unlocked, rooted, and custom ROM'd Nexus 7, a Galaxy Nexus, and a Nexus 10...
Never heard a peep from them..
raqball said:
I find that rather odd... I wonder if there was more to the story..
In the past I have sent Google unlocked, rooted, and custom ROM'd Nexus 7, a Galaxy Nexus, and a Nexus 10...
Never heard a peep from them..
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I can't find the thread (guy probably deleted it) but basically the guy told the rep he unlocked the phone and he was then referred to some other department that then denied his RMA.
g.corro96 said:
So yesterday evening I sent in my Nexus 4 to get a replacement due to my battery dying on me out of no where. The phone was rooted with aokp installed. I tried everything to try and boot it up and get it into fast boot to unroot but there was no luck there. So my question is have any nexus 4 owners that have had to get an RMA send there's in rooted? If so was Google able to get your phone up therefore causing you to pay for the replacement?
Sent from my GT-P3100 using xda app-developers app
Click to expand...
Click to collapse
In case you missed it, you might find this post useful or informative..
http://www.xda-developers.com/xda-tv-2/your-warranty-is-not-void-xda-tv/
Say that I got approved for a RMA and when they receive my phone they don't spot any problem? Will I need to pay the full price of the new phone they send to me?
Sent from my Nexus 4 using Tapatalk 2
Imppy said:
Say that I got approved for a RMA and when they receive my phone they don't spot any problem? Will I need to pay the full price of the new phone they send to me?
Sent from my Nexus 4 using Tapatalk 2
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they put a hold on you credit card, of the price of the phone, until they get the old one back.
Sorry for the noon question but whats RMA? Does good replace faulty phones for free?
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