Very memorable experience with google - Nexus 4 Q&A, Help & Troubleshooting

Very unique and quite entertaining experience for me. I have ordered two pieces of Nexus 4 a month ago and apparently my package went missing so for a few weeks i have been communicating with Google to resolve the issue and they ended up giving me refund. In the meantime, I bought Nexus 4 from eBay because i did not want to wait for another 4 weeks or something but someone from my apartment leasing office (that is what i am guessing at least) just knocked on my door and handed over the package last week! I am guessing UPS guy just dumped it at leasing office or wrong apartment unit. Anyway, i didn't want them anymore so i contacted Google to take them back but they just told me to dispose them since they are already disabled. I am guessing the IMEI is totally blocked so it is completely blocked for any use. My question is what do you guys think i should do with them? I am pretty sure i cannot activate these phones in any part of the world so do i really have no option besides giving them to my friends as a gift and f their day up? Any suggestion?

qwerty1324 said:
Very unique and quite entertaining experience for me. I have ordered two pieces of Nexus 4 a month ago and apparently my package went missing so for a few weeks i have been communicating with Google to resolve the issue and they ended up giving me refund. In the meantime, I bought Nexus 4 from eBay because i did not want to wait for another 4 weeks or something but someone from my apartment leasing office (that is what i am guessing at least) just knocked on my door and handed over the package last week! I am guessing UPS guy just dumped it at leasing office or wrong apartment unit. Anyway, i didn't want them anymore so i contacted Google to take them back but they just told me to dispose them since they are already disabled. I am guessing the IMEI is totally blocked so it is completely blocked for any use. My question is what do you guys think i should do with them? I am pretty sure i cannot activate these phones in any part of the world so do i really have no option besides giving them to my friends as a gift and f their day up? Any suggestion?
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Interesting story. I wonder why they'd say just dispose of them? That's odd. You can always turn them on and use the wifi and internet connectivity for browsing, etc. You can also use them to play music, games, etc. You don't have to sign on with google in order to use them and I really don't see how they could have blocked the IMEI to not work on a cellular provider either, unless it was with t-mobile and they have some sort of communications with them..
Unless of course this whole post is simply a seed to get PM's in order to sell the units to some poor soul and scam them? Which I figure it is.

VoiD_Dweller said:
Interesting story. I wonder why they'd say just dispose of them? That's odd. You can always turn them on and use the wifi and internet connectivity for browsing, etc. You can also use them to play music, games, etc. You don't have to sign on with google in order to use them and I really don't see how they could have blocked the IMEI to not work on a cellular provider either, unless it was with t-mobile and they have some sort of communications with them..
Unless of course this whole post is simply a seed to get PM's in order to sell the units to some poor soul and scam them? Which I figure it is.
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Why would anyone PM me to buy disabled phone and how is it scam when i already told everyone it is disabled :cyclops:

qwerty1324 said:
Why would anyone PM me to buy disabled phone and how is it scam when i already told everyone it is disabled :cyclops:
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I dont know much about the disable story, wheather or not it can be actived again. I heard somewhere that they can change the IMEI. Buying a disable-phone can be cheaper than buying a normal one (I hope). Or someone can buy it for the parts in the phone such as the front, back cover... btw, how much would you like to sell it

Better not talking about changing the IMEI number as it's illegal.

I don't thing this is an IMEI disabling thing. they would have to do it worldwide for every carrier for that to make sense. I'm guessing they can actually do some some of remote disabling once the device is connected to the internet.

Keep them as spare parts .
Sent from my Nexus 4 using xda app-developers app

Related

Bad ESN, now what?

So I found a person on Craigslist who had a Droid 2 for sale, good deal. So I met up with him, checked out the phone, everything looked good. I called Verizon before making the exchange for the phone and verified the ESN was clear. I get home and try to activate the phone and can't. I called Verizon back and this time I'm being told the phone is still allocated to an account but not active, probably someone who didn't pay a bill would be my guess. It's still early and I haven't tried contacting the person I purchased it from, but providing that falls through what are my options? Or are there any?
I've had verizon for almost 12 years now, can't say I've had the best experience but this just takes the prize. First guy says yes, second person says no, I'm probably out money. ><
Be careful. It could either be stolen or his and he could be filing a claim that the phone was stolen so document everything from the transaction to ensure you don't end up in the wrong. I'm not sure if anything can be done if you have a linked but not active ESN.
Sent from my DROID2 using XDA App
newk8600 said:
Be careful. It could either be stolen or his and he could be filing a claim that the phone was stolen so document everything from the transaction to ensure you don't end up in the wrong. I'm not sure if anything can be done if you have a linked but not active ESN.
Sent from my DROID2 using XDA App
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Yea I kinda figure that I'm out some cash and got a nifty paperweight now. I'm calling VZW to raise hell since one person told me it was clean, and the other told me the truth about it. Nothing will probably come of it, but at least I get to ***** at them for it. I did manage to get the guy I bought it from to tell me earlier today that it was on his wifes account and that she needed the money from getting rid of the phone to buy another and have it activated. Of course he hasn't returned any of my follow up calls asking when this is going to happen. Unfortunately this isn't someone I know, but do feel like giving him the ass beating of his lifetime.
Oh well, I should have tried to activate it myself on the spot so I guess you live you learn.
By the way, I've got this new thing called an Android Paperweight that runs OS 2.2 if you're interested in buying it let me know (j/k)
StirCwazy said:
Yea I kinda figure that I'm out some cash and got a nifty paperweight now. I'm calling VZW to raise hell since one person told me it was clean, and the other told me the truth about it. Nothing will probably come of it, but at least I get to ***** at them for it. I did manage to get the guy I bought it from to tell me earlier today that it was on his wifes account and that she needed the money from getting rid of the phone to buy another and have it activated. Of course he hasn't returned any of my follow up calls asking when this is going to happen. Unfortunately this isn't someone I know, but do feel like giving him the ass beating of his lifetime.
Oh well, I should have tried to activate it myself on the spot so I guess you live you learn.
By the way, I've got this new thing called an Android Paperweight that runs OS 2.2 if you're interested in buying it let me know (j/k)
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Honestly, if it ends up being a bad ESN and you aren't ever able to activate it you could probably sell it to a developer to recuperate some of the cost. You probably wont get it all but I'm sure you could get a nice chunk back.
kwheel596 said:
Honestly, if it ends up being a bad ESN and you aren't ever able to activate it you could probably sell it to a developer to recuperate some of the cost. You probably wont get it all but I'm sure you could get a nice chunk back.
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I wouldn't even know where to start, but good suggestion, thanks.
I called VZW a few minutes ago to complain and found out that the person I spoke with last night didn't log anything in our account indicating a call and regarding what. The person I spoke with earlier today did. I just wish everyone knew how to do their job properly to make sure everyone in my situation ends up with the best possible results, and not out some money that could be used elsewhere.
So if life I guess
How much does it take to buy the phone..... paper weight
rdking said:
How much does it take to buy the phone..... paper weight
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At risk of being ridiculed over what I paid for the said item I'll take offers via PM For the time being I'm still holding out on the dream it will one day soon be functional.
put it on ebay you can still get a couple hundred bucks out of a droid 2 with a bad esn
Good luck man, I hope it will be activated soon!
Sent from my DROID2 using XDA App
First things first, never buy a CL phone unless you activate it on the SPOT. Regardless if the 'account is late on payment' or whatever that doesn't mean they can blacklist the phone from activating on the network.
If it is a insurance claim phone it can never be used and you are SOL, but if it's stolen I'd call Verizon again and have them contact whoever owns that phone to call you. You seem like an intelligent person, not some kid posting on here, and having VZW for 12 years confirms that. Do the right thing and contact the owner should it be stolen. Maybe work something out?
You could always use it with a different carrier or sell it to someone who wants to use it on a different carrier..
They flash over to cricket easily, probly to sprint or u.s. cellular also
Doesnt matter what the esn says in verizons system when going somewhere else
If you complain enough they will *SOMETIMES* allow you to swap it for a replacement with a clean ESN, though not always. You could also try going into a store and telling them you got ripped off and seeing if they have a carrier return laying that they might be willing to replace your bad one with, Verizon themselves doesn't care about blacklisted ESN's once they have them, they just simply remove it from the blacklist and sell it off
Streak 7 bad ESN
May be an stupid coment, but just by curiosity: when you change the ROM for some custom ROM , the STK7 is not by default unlocked?.
Mr. Cell Phone Unlocker
If you are willing to pay $75, I stumbled across this site that will do it.
Reputable company, but I make no guarantees of their effectiveness. Never tried it either.
Might be worth a shot
http://www.mrcellphoneunlocker.com/V2/products.php?product=Verizon_ESN

new g2 got stolen because of ups's stupidity

I called tmobile a week or so ago and explained my hinge issue. They blew me off so I called corporate. The csr their sent me a new g2. Two days ago ups dropped it infront of my door since I wasn't home. Fast forward to today; I called corp again to ask for a status or at least a tracking number. She told me that it was all ready delivered. And the notes indicate that the dumb ass ups agent just dropped it on my front door n left. She wont be able to send me a new g2 again till some investigation is complete. She mentioned that they will track the serial number of the phone and imei number. If one of my friends or family members have it I will have to pay full price for the device.
Is this true?!?! If some Jack ass I know stole my damn g2 I'm going to have to actually pay for it? What are my rights exactly? Can they really track a phone? If one of my neighbors stole it do I really have to pony up for it?
Thoughts?
first, this incident doesn't surprise me. UPS are worthless scumbags and i personally know many people that have had their **** stolen because of UPS's mess ups like this one. thats why i always have stuff shipped to my work address because there's always someone to take it and sign for it.
second, i don't know about what tmobile said. how would they know if the person that did steal it is your friend? family i can see how that may be possible to determine, but i highly doubt they'll be running background checks and social networking sites on the individual that stole your phone just for the sake of making sure he's not your buddy. i think they said that just to make sure you didn't claim a fake claim just to get another phone out of them, figuring that maybe you'd call later and say oh yeah my buddy picked it up and was holding it for me.
konoplya said:
first, this incident doesn't surprise me. UPS are worthless scumbags and i personally know many people that have had their **** stolen because of UPS's mess ups like this one. thats why i always have stuff shipped to my work address because there's always someone to take it and sign for it.
second, i don't know about what tmobile said. how would they know if the person that did steal it is your friend? family i can see how that may be possible to determine, but i highly doubt they'll be running background checks and social networking sites on the individual that stole your phone just for the sake of making sure he's not your buddy. i think they said that just to make sure you didn't claim a fake claim just to get another phone out of them, figuring that maybe you'd call later and say oh yeah my buddy picked it up and was holding it for me.
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damn... I should have shipped to my work address.
I hope ur right, a part of me wants to know who the bastard is so I can call the cops. But another part of me doesn't want to dish out the 500 dollars for that bit of info.
I figured they were trying to paint me against a wall. To my knowledge tmobile just can't go out and flip a switch that lets them know all the iemi and serial numbers of the phones on their network.
sheek360 said:
Is this true?!?! If some Jack ass I know stole my damn g2 I'm going to have to actually pay for it? What are my rights exactly? Can they really track a phone? If one of my neighbors stole it do I really have to pony up for it?
Thoughts?
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Seems logical. Probably a fraud prevention scheme. It was just a few weeks ago that some idiot suggested in a thread (in this subforum) that he could get two devices by lying to T-mo and claiming his package was never delivered. That's fraud of course, and the thread was locked.
If you think your neighbors or your family members may have taken the package in for you, you better check with them before reporting a missing package.
To my knowledge tmobile just can't go out and flip a switch that lets them know all the iemi and serial numbers of the phones on their network.
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Whenever a phone registers to a cellular network, it has to submit its IMEI and IMSI to the tower. Not only can any cellular carrier know which phones are active on its network at any given time, it can also identify the phone's location at the least to the accuracy of its cell tower density-- even more accurately if using time-delay or signal triangulation.
jashsu said:
Seems logical. Probably a fraud prevention scheme. It was just a few weeks ago that some idiot suggested in a thread (in this subforum) that he could get two devices by lying to T-mo and claiming his package was never delivered. That's fraud of course, and the thread was locked.
If you think your neighbors or your family members may have taken the package in for you, you better check with them before reporting a missing package.
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I spoke to all of them as soon as I hanged up with tmobile. They haven't seen ups nor were they holding my package for me.
I don't understand why you're liable for anything.
The way I understand it, you have a G2 with a loose hinge. You called TMO and they sent you a replacement G2 which was allegedly stolen from your front porch. Soooo you still have your old G2 and you can send that back to TMO to satisfy your $500 debt.
Of course, that leaves you without a phone. Unfortunately, TMO has nothing to do with this. The only recourse you have with UPS is diligently complaining until they give in, or seeing if there was any insurance purchased on the package. If UPS doesn't budge, you're most likely SOL and would have to find out who stole the phone.
Even easier than sending the package to your work is to make sure that whoever sends the package requires a signature on delivery. That way, you know someone in the house receives the package, or if no one's home, they'll leave a tag on your door and you can pick up the package at the distribution center in person.
I'd also like to point out that if UPS stopped dropping packages off and instead required signature for every package, everyone would ***** to high hell about having to be home all the time or having to go to the distribution center.
Ups will trace the package and will locate it. This happens more often than it should. Its often up to the driver if they get a signature or not. The driver will go out there and try to find it with their gps unit before tmobile will act on it. If it was coming from tmo it should be insured and they ought to send you another after its done if they can't find it.
Sent from my T-Mobile G2 using XDA App
Why haven't you made a police report? I mean, T-Mobile and UPS claim it was delivered. They don't seem to try to help you out. You don't have it. It's apparent someone is lying or someone is depriving you of your tangible property. Sounds like a theft. If the officer doesn't write it up as a theft, at the very least your generating a report. It should state you don't' have it and that you never gave permission for anyone to take it. You have been informed by both T-Mobile and UPS of it being delivered to your door step. Provide both phone numbers to the officer for the report, and also the IMEI number if T-Mobile is willing to give it to you. If not an investigator will be able to get it. It might never turn up and the investigator probably won't look to much into. He'll probably just enter a lost article into the system and attach the IMEI / serial number to it. You just need something for the insurance.
If the supervisors sees the officer turning in a report with all that information on it, it'll be hard for it not to be classified as a theft. The last thing it is lost property. It's not lost, its stolen.
If you do pay insurance on the phone, I can't see why it wouldn't be covered.
I had this same problem years back I was replacing a damaged dash and it was taken off my front porch...i have a ups driver who helped me out. He got me a copy of the record where no one signed for the package and i kept a copy of the sticky saying it was left on my porch....i sent them in to t-mobile and it took a few extra weeks but i did receive that dash i was replacing..
Thanks for the help guys. I called the cops. Since I didn't take delivery it still isn't my property. So they can't write me a report. Tmobile will have to dialled 911 on this one it seems.
Ups customer service was no help either. Supervisor said that it was left on the front door and its not their fault, its tmobiles for not asking for a signature with delivery.
By friday I will know what the end result will be, ill report then with their findings.
sheek360 said:
Ups customer service was no help either. Supervisor said that it was left on the front door and its not their fault, its tmobiles for not asking for a signature with delivery.
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I was actually pretty paranoid about this, so I asked T-mo if they could mark the package as signature required (preordered from corporate). I was surprised that the sales rep actually had to ask a manager if this was possible, only to say it is not possible and that if there were any problems I should call them. Pretty surprising that they have no qualms about letting a $500 package be delivered without signature confirmation.
My brother works for tmo and is getting phones sent to his house all the time. One time my phone broke so the new one was sent to his address because I'm under his employee plan. I went to his house to pick up the phone and there was a guy sitting in his truck in front of the house on the phone. When he saw me walk to my bros house he looked surprised and asked me if joshua lived there. I don't know anyone by that name so I told him and he left. 10 minutes later ups shows up.
Now this would be a coinsidense but the next time I had a phone sent to my brothers house I got there and the same truck was there but as soon as the guy saw me he hung up the phone and took off. Sure enough ups arrived within 15 minutes. It seems some ups drivers will tell there buddies when a phone is being delivered (as the boxes say tmobile or htc on them) so that as soon as they delivered them to the house (which their trucks are tracked by gps so they HAVE to go to the location) their buddy grabs the box and leaves.
The driver gets to say it was delivered and then the problem lies with the person who ordered the phone. Shady stuff man.
Lesson learned always be there when a phone is being shipped.
Sent from my T-Mobile G2 using XDA App
phantasybm said:
Now this would be a coinsidense but the next time I had a phone sent to my brothers house I got there and the same truck was there but as soon as the guy saw me he hung up the phone and took off. Sure enough ups arrived within 15 minutes. It seems some ups drivers will tell there buddies when a phone is being delivered (as the boxes say tmobile or htc on them) so that as soon as they delivered them to the house (which their trucks are tracked by gps so they HAVE to go to the location) their buddy grabs the box and leaves.
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Place an order for some gel cases and put some hidden cameras out in front and around your house. Could be fun.
I also like to have stuff delivered to work because I know it will be safe. however, t-mobile said they could only ship it to my home address. when I saw the UPS truck outside, I went out to meet the guy, and he actually asked me for ID. he said, this is a phone so I wanna make sure the right person gets it. I was thankful that he was being conscientious about it. too bad they don't all make that effort.
That sucks. I feel for you.
I recently added my mother to my account and we got her a free, plain jane flip phone. When we ordered it, it said that someone would need to sign for it. Of course my wife and I work so they left the sticky note and I picked it up at the distribution center. When I got the pre ordered, not even released yet, top of the line G2, they just left it on the porch. I don't know, seemed backwards to me.
Damn, sorry man. That really isn't cool. I recently had USPS "lose" my G2 while trying to have it returned. Still haven't heard anything about where it is. Looks like I'll have to file a claim which a lot of people here say USPS claims can take months. I had $500 in insurance, but it's still a pain in the ass. Now I'm not only weary of USPS, but T-Mobile and UPS. T-Mobile would NOT let me return the phone at a store since I pre-ordered. I will never pre-order anything from T-Mobile again.
funkeee said:
The driver will go out there and try to find it with their gps unit before tmobile will act on it.
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lol what?
stupid 10 char limit
aedv said:
I'd also like to point out that if UPS stopped dropping packages off and instead required signature for every package, everyone would ***** to high hell about having to be home all the time or having to go to the distribution center.
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FYI the shipper decides if signature confirmation is required (and if so, they pay extra.) Your only recourse is if a signature was required, but they dropped it off anyway. If so, UPS has to prove who signed for the package.
T-Mobile always flags *MY* packages as signature required. I don't see how this wouldn't be a company-wide policy.
To answer the question of how they know if your friends have it, when I worked as a csr I saw a few cases like that. Every phone shipped they have the imei for, if it activates on the system they know the phone number it activated on. If the number that activated it is in your call records the conclusion is that you know the person that has it. That kind of fraud came to my attention once or twice a month so pretty regularly. It sucks that a few dishonest people muck up what should be a simple process.
Sent from my T-Mobile G2 using XDA App

Unblock Desire HD

Ok, so as dodgy as this is going to sound to some people, its the truth....
I lost my DHD a few months back and got an insurance claim to replace the phone (thank god, id be lost without it)
So.... 2 days ago my friend was cleaning out their car and found it down the back of the seat (where they promised they had checked before) and gave it back to me.
I went to the shop where I filed the insurance claim (Carphone Warehouse) and tried to hand it back to them, they got the manager who said "This doesn't happen much, we can't take it back, just keep it"
But the phone is blocked, only from calls, it can still be used to access the Android Market etc. Is there any way around this block so I can sell/give it away.
P.S. I promise this isn't a lie and because I tried to give it back, I'm pretty sure its not illegal either.
There would be no legal way for you to unblock it as far as I know, they lock the phone out with it's IMEI number.
sjta3b said:
Ok, so as dodgy as this is going to sound to some people, its the truth....
I lost my DHD a few months back and got an insurance claim to replace the phone (thank god, id be lost without it)
So.... 2 days ago my friend was cleaning out their car and found it down the back of the seat (where they promised they had checked before) and gave it back to me.
I went to the shop where I filed the insurance claim (Carphone Warehouse) and tried to hand it back to them, they got the manager who said "This doesn't happen much, we can't take it back, just keep it"
But the phone is blocked, only from calls, it can still be used to access the Android Market etc. Is there any way around this block so I can sell/give it away.
P.S. I promise this isn't a lie and because I tried to give it back, I'm pretty sure its not illegal either.
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It has nothing to do with carphone warehouse, if you return the device to working order, you will be defrauding there insurance company! Imo you should just throw it away.
Sent from my R800i using Tapatalk
shakadamus is correct. Once blocked they cannot be legally unblocked.
I'm pretty sure it would be blocked to most of Western Europe now as well, as databases are now shared.
EDIT: Read your insurance documentation, I'm pretty sure it will mention "if you find your phone, return it to us, as legally we now own it" or words to that effect.
My phone stopped working around New Year, after many weeks of new SIM's, sending for repairs etc it turned out that someone else had lost their phone, but T-Mobile blocked MY IMEI number. Although it was their mistake it took several weeks to get them to reactivate the phone, so it can be done, but it was not straight forward. As the insurance company has already paid out on your handset, they might not even entertain reactivating it, but it's worth a go, you have nothing to lose in trying.
Keep it for spare battery and covers/other parts
It would be a loss to just throw it away not to mention stupid.
If WIFI still works and they don't wanna take it back maybe you could still sell it or use it for urself.
Thanks for the advice guys, ill ring the insurance company in the morning to see what they say, other than that, ill probably just keep the battery and chuck the handset, no1 is going to pay anything for a blocked phone and it really is no use to me at all.
if the insurance company say you can keep it, just stick it on ebay or something, as long as you are clear that it is a black listed handset you should have no problems, you might be surprised a what some people will pay for some things on there.
sjta3b said:
Thanks for the advice guys, ill ring the insurance company in the morning to see what they say, other than that, ill probably just keep the battery and chuck the handset, no1 is going to pay anything for a blocked phone and it really is no use to me at all.
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That's what I'd do, I'd strip the covers, battery and even attempt to remove the main board from the unibody case then sell it all as spares, minus the main board.
EDIT: was missing the bolded key word
Throwing it away is pretty stupid lol, like the others said strip it for parts ..
Sent from my Desire HD using XDA App
sjta3b said:
Thanks for the advice guys, ill ring the insurance company in the morning to see what they say, other than that, ill probably just keep the battery and chuck the handset, no1 is going to pay anything for a blocked phone and it really is no use to me at all.
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i will buy it off u mate.. would u sell it ?
If wifi etc works, use it as a mini laptop for around the house? *stirring*Or use it for all those times we have to put our DHD's on the charger!!!*stirring*
Hand it over to the Rom developers as a test rig ;-)
Sent from the powers of my mind, using the XDA App o_0
I will sell this to anyone who wants wants to buy it, contact me via PM if you're interested, but it would have to go on ebay for safety/security reasons, I wouldnt sell via a forum (im sure its against the rules too).
Or if anyone can find me a high profile dev who will put it to good use they're more than welcome to it, tell them to contact me again via PM.
I live in the UK so would rather post it to someone not too far from the UK or Ireland, esp if its a dev as I wont be asking money.
I would buy it, if I know its not locked on my operator. But I don't have money right now.
Sent from my Desire HD using XDA Premium App

I Know this isn't the place

but my xperia has been stolen, most likely by one of two coworkers. i don't have any proof other than i left the phone at work and neither one of them found the phone. i work for a verizon inderect btw.
so i don't know what to do go to the owner and explain and possibly get fired or ostracized, i have no proof, and i'm pretty sure the phone was wiped. though i did call verizon and they told me they can blacklist the esn though i recently filed paperwork for my employee line with that esn so that will be interesting.
any suggestions, i'm really pissed and don't know what to do, i really don't want to think i work with such ****ty people that they would steal from a co-worker, and i really don't want to think i work with people stupid enough to think i won't catch them.
any suggestions?
I don't know if they can but can't they track it? I mean I am almost sure they can use the GPS in it to track it. If you work for verizon shouldn't they understand?
rogeriskira said:
I don't know if they can but can't they track it? I mean I am almost sure they can use the GPS in it to track it. If you work for verizon shouldn't they understand?
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yeah they do, thing is i hadn't activated it yet, had just submitted the paperwork last week, and i am 99.99% sure i left it at work on the fourth, both the employees (one of em my manager) said they hadn't seen the phone.
thing is verizon can't track it if it's not active, and i'm also very sure the phone was wiped, as it's not showing up in the market as far as i can tell.
even if it does get activated by them (i.e. verizon) it has to be *228 option one for the phone to take the activation. but i can't believe that the employees would be that stupid to steal it, what are they gonna do keep it? and me not notice. plus i'm gonna report the esn as lost or stolen so it'll be a bad esn.
i must have just lost it but i have looked everywhere and can't think of where else it could be but one of them having taken it.
just venting more than anything. sorry for cluttering the forum up with my personal **** btw.
Hey, you gotta release your stress somewhere . I was always under the impression that the carrier can be tracked your phone easily but don't do it because you are on a contract and need to buy something new from them.
Two years ago I bought a phone, used it for 15 minutes and then switched back to old phone so that I can return the new one without going over the 30minutes return policy. The customer service rep can distinguish exactly how many minutes were used on each phone the previous night. This means that they know which phne is using their services at all time. I'm with rogers gsm network
Sent from my XPlay using XDA App.
Thanks for the support worst part is all the games in had on there if hada16gb card completely full of games like I had 100mb left....
Sent from my PG86100 using Tapatalk
Can't you track the imei? If they wipe that no network will accept the phone?
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thorpe24 said:
but my xperia has been stolen, most likely by one of two coworkers. i don't have any proof other than i left the phone at work and neither one of them found the phone. i work for a verizon inderect btw.
so i don't know what to do go to the owner and explain and possibly get fired or ostracized, i have no proof, and i'm pretty sure the phone was wiped. though i did call verizon and they told me they can blacklist the esn though i recently filed paperwork for my employee line with that esn so that will be interesting.
any suggestions, i'm really pissed and don't know what to do, i really don't want to think i work with such ****ty people that they would steal from a co-worker, and i really don't want to think i work with people stupid enough to think i won't catch them.
any suggestions?
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Click to collapse
I think I read somewhere in this list of comments that you were sure the phone was wiped. Any chance that it isn't? You could try something like LookOut's "Plan B" from the Android Market web page, and if it is on your account still, you can tell it to install on the phone. When/if it does, it would start tracking it and tell you where it thinks it is.
If the phone has been wiped, then it is pretty much down to the procedures you described. Block the ESN/IMEI, report it as stolen, etc. If you can't prove it was the two other folks, then don't say it was them. Simply state your phone has been lost and/or stolen. Say you already did your due diligence of reporting it gone. I guess this is also the place to make sure that you have backups of your SD cards, as well as always to install some sort of remote-control-and-location service on your phone. If it doesn't get wiped, then you can do so. If it is wiped, then less to worry about other than your loss (and documents on the SD card).
Very good advice dvds I thank you. Unfortunately those methods havent worked. I will try plan b though
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well the least you could do is put a poster where it was stolen and offer a reward.
Also ask if you can look at the security camera feeds if the location has cameras.
Makes sure you ask to check the camera as soon as possible they are usually deleted after a while.
Good luck
thorpe24 said:
but my xperia has been stolen, most likely by one of two coworkers. i don't have any proof other than i left the phone at work and neither one of them found the phone. i work for a verizon inderect btw.
so i don't know what to do go to the owner and explain and possibly get fired or ostracized, i have no proof, and i'm pretty sure the phone was wiped. though i did call verizon and they told me they can blacklist the esn though i recently filed paperwork for my employee line with that esn so that will be interesting.
any suggestions, i'm really pissed and don't know what to do, i really don't want to think i work with such ****ty people that they would steal from a co-worker, and i really don't want to think i work with people stupid enough to think i won't catch them.
any suggestions?
Click to expand...
Click to collapse
Keep checking Craiglist in your local area? Some stolen merchandise end up there.
Getting the ESN on the lost list is a great step but if they work there too couldn't they take it off the list? Keep that ESN and keep up with ebay and craigslist. Thats mess up, gotta be some kinda low to take from a co worker. They had to know you were gonna report it lost, they stole a paper weight.
thorpe24 said:
but my xperia has been stolen, most likely by one of two coworkers. i don't have any proof other than i left the phone at work and neither one of them found the phone. i work for a verizon inderect btw.
so i don't know what to do go to the owner and explain and possibly get fired or ostracized, i have no proof, and i'm pretty sure the phone was wiped. though i did call verizon and they told me they can blacklist the esn though i recently filed paperwork for my employee line with that esn so that will be interesting.
any suggestions, i'm really pissed and don't know what to do, i really don't want to think i work with such ****ty people that they would steal from a co-worker, and i really don't want to think i work with people stupid enough to think i won't catch them.
any suggestions?
Click to expand...
Click to collapse
If you have the box it has your serial # on it. Verizon has a record of your phones serial number also. They take it down when you activate it.

Need quick advice for stolen device

So I bought one earlier this week. I get the notice that it was delivered to front door. I go home quickly only to find it wasn't there. Chalked it up to the contractors working in our complex most likely stole it. Filed a claim with amazon, got a new one deliverd to amazon locker. All is good. Tonight I get home and I see the manual for the unit on my kitchen table. I run and doubl check that it didn't fall out of the box of my new device. Nope. So I send a picture and ask my roomate where it came from. She claims her son just got one a couple weeks ago and she's been looking all over for it so she can return it to his house. So now I fire up a network scanner. I see 2 samsung devices with very similar Mac addresses(one of them being my new device). The names are generic so I can't go off of those. So here is the question, can I get samsung to tell me the serial number based on the MAC address? I'm hoping amazon records serial numbers so I can call her thieving a$$ out.
I have tried connecting via wifi direct and Bluetooth, she must have those off. Any ideas?
Actually if anyone can post the first 4 columns of their MAC address I would like to confirm if other notes are close. Basically the first 4 sets of numbers match on both devices. The last 2 sets differ.
The box should have the IMEI number if its a 3g/4g version. Other than tha you could try android device manager if you activated that on the tablet... It will, if connected to the net, allow you to ring the call tone, wipe and lock the device with a password....
It was taken at delivery so I never set it up. It's wifi only also.
The only other way would be to contact the seller, they might have the serial number on file for warranty purposes, otherwise you return any tablet and then resell on ebay....
The mac address is 00:E3:B2:C2:XX:XX for my 4G P605...
kessomatt said:
So I bought one earlier this week. I get the notice that it was delivered to front door. I go home quickly only to find it wasn't there. Chalked it up to the contractors working in our complex most likely stole it. Filed a claim with amazon, got a new one deliverd to amazon locker. All is good. Tonight I get home and I see the manual for the unit on my kitchen table. I run and doubl check that it didn't fall out of the box of my new device. Nope. So I send a picture and ask my roomate where it came from. She claims her son just got one a couple weeks ago and she's been looking all over for it so she can return it to his house. So now I fire up a network scanner. I see 2 samsung devices with very similar Mac addresses(one of them being my new device). The names are generic so I can't go off of those. So here is the question, can I get samsung to tell me the serial number based on the MAC address? I'm hoping amazon records serial numbers so I can call her thieving a$$ out.
I have tried connecting via wifi direct and Bluetooth, she must have those off. Any ideas?
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Click to collapse
I don't know if I understood you right. So your roommate (or her son) stole your Galaxy Note and her son is living in the same building while she is sharing an apartment with you? If that is the case, I'd try to get a look at the stolen device by asking your roommate by an excuse. You could say that your device is probably defective, because your screen seems yellow-ish and you'd like to compare it to her sons device - should not be a big deal, if he is living in the same building.
Once you have it, you can look at the backside of the Note, where the serial is printed (it's also available in the menu).
Before you do that, you should contact Amazon about the serial ID. I know they print it on the delivery note, so they sure have this information in their system.
I highly doubt that Samsung will hand out the serial number for a given MAC address.
foo said:
I don't know if I understood you right. So your roommate (or her son) stole your Galaxy Note and her son is living in the same building while she is sharing an apartment with you? If that is the case, I'd try to get a look at the stolen device by asking your roommate by an excuse. You could say that your device is probably defective, because your screen seems yellow-ish and you'd like to compare it to her sons device - should not be a big deal, if he is living in the same building.
Once you have it, you can look at the backside of the Note, where the serial is printed (it's also available in the menu).
Before you do that, you should contact Amazon about the serial ID. I know they print it on the delivery note, so they sure have this information in their system.
I highly doubt that Samsung will hand out the serial number for a given MAC address.
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Click to collapse
Sorry man was typing from my phone. Her son does not live there. She claims that the manual I found belonged to him and came over a few weeks ago to show it off(the tablet) but left the manual at our house. I'm trying to get her to fess up to the mystery samsung device on our network but she's denying it still. I sent her screenshots of everything logged into our router.
kessomatt said:
So I bought one earlier this week. I get the notice that it was delivered to front door. I go home quickly only to find it wasn't there. Chalked it up to the contractors working in our complex most likely stole it. Filed a claim with amazon, got a new one deliverd to amazon locker. All is good. Tonight I get home and I see the manual for the unit on my kitchen table. I run and doubl check that it didn't fall out of the box of my new device. Nope. So I send a picture and ask my roomate where it came from. She claims her son just got one a couple weeks ago and she's been looking all over for it so she can return it to his house. So now I fire up a network scanner. I see 2 samsung devices with very similar Mac addresses(one of them being my new device). The names are generic so I can't go off of those. So here is the question, can I get samsung to tell me the serial number based on the MAC address? I'm hoping amazon records serial numbers so I can call her thieving a$$ out.
I have tried connecting via wifi direct and Bluetooth, she must have those off. Any ideas?
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Click to collapse
May be you are just over thinking it.
What kind of people are the accused, are they always strapped for cash, have they ever talked about doing shady things in the past, are they a gadget freak, do they do drugs.
If you say yes to 3 or more of the above......Mat be they did do it.??
You know by asking vendor to many questions you may end up having to turn them in to avoid the vendor and or the police from looking at you for this. They may say you did get it and sold it to them. The vendor may have already went to Samsung to see if it was registered and to who. Ask the suspect if they registered it and if they got all of the perks? And why not if they didn't.
You are between a rock and a hard place....... You almost have to go to the police with your theory.
kessomatt said:
Sorry man was typing from my phone. Her son does not live there. She claims that the manual I found belonged to him and came over a few weeks ago to show it off(the tablet) but left the manual at our house. I'm trying to get her to fess up to the mystery samsung device on our network but she's denying it still. I sent her screenshots of everything logged into our router.
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Click to collapse
So am I understanding correctly... the second device is still in your custody, but now you are pretty sure that your room-mate stole the first one?
It's impossible to say from here obviously but if I understand what you've written correctly then I can see why you're a bit suspicious.
anthropoidape said:
So am I understanding correctly... the second device is still in your custody, but now you are pretty sure that your room-mate stole the first one?
It's impossible to say from here obviously but if I understand what you've written correctly then I can see why you're a bit suspicious.
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Click to collapse
Yes, that is correct. She owns an iphone and I have never seen that samsung device when I used fing or the linksys router software. I check every week or so to make sure no one is leeching our internet. And what are the chances 3 days after the package disappears a user manual shows up on the kitchen table that supposedly belongs to her son who is honestly never there. I have only seen him there once in the past year. 2 weeks she supposedly has been looking for this user manual yet all she had to do was look on the kitchen table.
Personally, I think the OP was quite clear in the order of events. I work as an investigator and an interviewer. The randomness of your roommates son buying the same exact (and very expensive) tablet that most people don't own (hence even the lack of development) is pretty..... well, random. Listen folks... This chick stole his tablet. She was careless and left the manual laying around. If you don't think that's the scenario then you're naive. I had an iPhone stolen from my house and about 3 months later saw a friend who attended a party at my house using MY phone with the same case and the SAME exact old sticker residue on it. He told me that he bought it from a coworker. I snatched it out of his hands and he just walked away without a word. Haven't seen him in my circle of friends since.
The best that you can do is hope that she messes up and flips wifi on. Or, you can ask her son about a feature that you don't quite understand the next time he's there and then wait for weird looks. If sucks for you because Amazon has now added you to a list of potential thieves. Retailers deal with people saying they never "received"an item all the time and is not always legit.
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shoresteve626 said:
Personally, I think the OP was quite clear in the order of events. I work as an investigator and an interviewer. The randomness of your roommates son buying the same exact (and very expensive) tablet that most people don't own (hence even the lack of development) is pretty..... well, random. Listen folks... This chick stole his tablet. She was careless and left the manual laying around. If you don't think that's the scenario then you're naive. I had an iPhone stolen from my house and about 3 months later saw a friend who attended a party at my house using MY phone with the same case and the SAME exact old sticker residue on it. He told me that he bought it from a coworker. I snatched it out of his hands and he just walked away without a word. Haven't seen him in my circle of friends since.
The best that you can do is hope that she messes up and flips wifi on. Or, you can ask her son about a feature that you don't quite understand the next time he's there and then wait for weird looks. If sucks for you because Amazon has now added you to a list of potential thieves. Retailers deal with people saying they never "received"an item all the time and is not always legit.
Sent from my SM-P600 using xda app-developers app
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Click to collapse
The funny thing is even after asking her about this mystery device on our network she still left the wifi on even through this morning. After I sent one more email this morning with another screenshot I finally saw it disappear from the device list. Still waiting on a response. She is not very bright to begin with so I don’t think she fully understood that I can see what devices are on the network. I saved the MAC address.
So...Why is she still your roommate?
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jaypeezee said:
So...Why is she still your roommate?
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Long story. I am actually moving in 2-3 months, but she doesn't know it yet. I am friends with the landlord of the place and we carefully planned this out. She has been a headache for both of us since she moved in.
She is missing quite a few marbles and on top of it she destroys the house. Within the first week she fell through the bathroom sink while trying to paint. Filleted her leg while standing in the sink(!) and the paramedics had to haul her off. She tried to blame it on the landlord that because there was a crack in the sink she should not have to pay the medical bills. She also managed to break most of the major appliances at least once.
I live with my 6 year old son and I was planning on moving to a bigger place anyways so rather than giving her the boot and risking her retaliating against either my property or his house we decided to just wait until I leave and he will rent the place out to a single family.
@kessomatt wish you and your son the best - sounds like you've had to deal with a mental woman longer than any human should.
Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.

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